Oversee the implementation of operational, Annual Performance Plan (APP), Management, Board and Chamber Committee decisions
Analyse qualitative and quantitative data required to inform strategic QA plans within the organization as well as outside
Develop the QA department strategic, business, APP, operational plans and budget
Compile and implement QA strategy, implementation plan and budget
Manage QA budget
Report on QA projects, and activities
Manage, monitor, control and evaluate QA department implementation plans
Analyse the SETA 5-year APP, internal and external audit reports, Board and Chamber Committee decisions to develop an operational plan.
Analyse management reports, board minutes and chamber committee meeting minutes for the purposes of implementation and compliance.
Ensure the implementation of decisions.
Participate in the implementation & review of the SETA strategic and operational plans including the annual performance plan (APP)
Prepare terms of reference for goods and services required by QA department and ensure all invoices are submitted for payment
Assist the CEO in the compilation of the Annual report
Manage Annual DHET statistical and compliance reporting
Ensure compliance with laws, regulations and policies and procedures.
Support and participate in financial and performance audits.
Answer calls professionally and direct calls accurately the first time around.
Manage QA policies, processes and best-practices
Participate in and contribute to monitoring and reporting of special projects, task teams and committee outcomes
Develop and review QA policies, guidelines, procedures and processes.
Forster and monitor policy compliance by QA department.
Draft QA SOPs in line with FBS requirements
Liaise with internal and external auditors in line with FBS requirements.
Ensure implementation of audits recommendations
Participate in the development of strategic operation risks and fraud risk register.
Implement control improvement plans in line agreed timelines as indicated in the risk registers
Lead, oversee and control QA systems and databases functioning and effectiveness
Design, implement, monitor, and update a Quality Management System for QA
Monitor and ensure integrity of QA databases
Monitor the maintenance a leaner management system
Monitor the compatibility and compliance in terms of National Record Database (NLRD) administered by SAQA
Oversee the assessment and approval of QA systems capability enhancement needs
Lead the implementation of QA policies, guidelines, procedures and processes.
Manage QA stakeholder relations and capacity building
Ensure continuous compliance to relevant Acts and stakeholders in the SETA/ DHET as well as Quality assuring bodies
Engage and build SETA/Stakeholder relationships to establish, maintain and oversee QA strategic partnerships and relations
Evaluate, approve and drive QA promotion, capacity building and advocacy campaigns
Monitor, assist with and ensure that QA queries are resolved timeously and request attended to.
Resolve stakeholder escalations in line with FoodBev SETA customer service charter
Oversee Skills Development provider, assessment centers, accreditation, recommendations and approvals
Ensure continuous quality improvement of education and training through the accreditation, monitoring, auditing and moderation of training by public and private providers and support provider development
Undertake capacity building interventions for accreditation providers to meet QCTO and FBS accreditation requirements.
Monitor provider site evaluations (external moderations)
Monitor and ensure sector provider certification or recommendations
Monitor and ensure FoodBev training provider performance and compliance
Monitor and ensure learner completion
Manage constituent sector ETD practitioners, (assessors, moderators)
Oversee, monitor and ensure sector assessors and moderators’ registration, including maintaining and updating the database of moderators and assessors.
Oversee the compliance by ETD practitioners to QCTO and FBS policies and requirements
Report on AQPs performance.
Oversee learner achievements verification, moderation and certification
Oversee, monitor and manage learner achievement submissions and compliance checking
Oversee, monitor and manage learner achievements and ensure that external moderation requests are attended to and prepare reports for submission and verification.
Contribute to the updating of commitment register with extension requests and terminations
Oversee and ensure that the required termination documents are received from the Skills Development Provider through external moderations
Ensure that all compliant interval and exit moderations are ready for reporting and are timeously submitted to responsible departments or units for payments processing to meet 30 days payment timeline.
Oversee learner and skills development provider complaints and appeals resolution processes.
Risk, Audit and Compliance
Review, identify, assess, prioritise, and monitor risks within the area of responsibility, and implement appropriate controls in line with the approved Risk Register to mitigate identified risks.
Track and resolve audit findings within the prescribed timeframes, ensuring accountability and continuous improvement.
Ensure full compliance with relevant legislation, regulations, policies, and procedures, including the timely updating and submission of compliance tools such as the PFMA compliance checklist.
Manage, monitor, and report on compliance with applicable regulatory frameworks monthly, highlighting key developments, gaps, and mitigation actions.
Oversee the effective management of business and operational risks, resources, and business continuity strategies to ensure resilience and sustainability.
Serve as the designated Risk Champion, promoting a culture of risk awareness and ensuring integration of risk management practices across departmental operations.
Financial Management
Compile and manage the unit’s annual budget, ensuring alignment with organisational priorities and strategic objectives.
Oversee and control project budgets to prevent overspending or underspending, ensuring all expenditures are compliant with contractual terms and stakeholder agreements.
Oversee review and submission of external moderation reports/verification reports to enable accurate and compliant grant payments.
Assist in the cleanup and maintenance of the Commitment Register, ensuring accurate and up-to-date financial commitments are recorded.
People / Staff Management
Guide, lead and direct staff to be able to achieve objectives set for them
Monitor and manage staff performance within the division in compliance with the Performance Management policy and processes
Ensure achievement of departmental goals and targets.
Coach and mentor staff as appropriate to improve performance
Implement sound labour practices within the approved FoodBev SETA conditions of service
Ensure the implementation and adherence of the human resources policies, procedures and practices within the department
Ensure that the values of FBS are understood and implemented
Reporting
Draft monthly and quarterly reports in line with FBS standards and procedures.
Coordinate the submission of information required for reporting purposes including ad hoc reports.
Requirements
Qualifying Criteria
An Honours Degree in Education & Training, Social Science, Business, Development Studies, Public Administration or ETD practices or equivalent.
Qualification as an Assessor and Moderator or equivalent
Driver’s License
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Apply via company website ( https://foodbev.co.za/ ) or