Job Region: Gauteng

  • IT Service Desk Analyst

    Role Description

    Providing 1st line support to a globally distributed customer base via multiple contact methods (telephone, email, and in person). The majority of support is delivered remotely using remote desktop tools.

    Responsibilities include:

    Logging incidents and service requests
    Resolving a high volume of support requests at first contact
    Ensuring service level agreements (SLAs), customer satisfaction, and continuous service delivery are met

    Candidate Requirements Profile

    Education

    Grade 12 or equivalent (NQF 4) – Required
    IT-focused post-matric technical or tertiary qualification (NQF 5/6/7) – Required
    ITIL Foundation certification – Preferred

    Experience

    2 years IT Service Desk support in a large corporate environment – Required
    2 years of in-depth IT troubleshooting & process understanding – Optional

    Knowledge, Skills, and Competencies

    System Skills

    Technology    Proficiency
    Microsoft Office    Advanced
    Citrix    Beginner / Intermediate
    F5 or other VPNs    Intermediate / Advanced
    Windows 10    Intermediate / Advanced
    Mobile Devices (Blackberry, Apple, Android)    Intermediate / Advanced
    Laptop/Desktop Hardware    Intermediate / Advanced 

    Technical Skills

    Experience in IT Service Desk within a large corporate setting
    Excellent customer service and active listening skills
    Strong problem-solving mindset; reliable and open to solutions
    Flexible and adaptable to changing business demands
    Able to prioritize business-critical issues and mitigate risks
    Proficient English communication (verbal & written)

    Working knowledge of:

    Citrix and F5 VPN (remote work troubleshooting)
    Windows 10, desktops, laptops
    Mobile device support with admin on BES12 or MobileIron
    Microsoft Office 2010+

    Behavioural Competencies

    Handles queries efficiently with diplomacy and tact
    Follows instructions precisely
    Adapts and responds well to change
    Delivers results and meets expectations
    Works collaboratively and through others
    Mental, Environmental & Legal Requirements
    Can handle pressure, setbacks, and stress

    Works effectively to deadlines

    Maintains confidentiality at all times
    Available to work weekends, within or outside the 45-hour shift roster
    Physically capable of handling heavy IT equipment
    Must have a clear criminal record

    Key Responsibilities – Remote and Local IT Support

    Deliver outstanding quality for all IT Service Desk contacts (measured against KPIs)
    Perform 1st line troubleshooting for the firm’s core systems
    Log and manage all support calls (emails, chats) in the service management tool per SLA
    Assign incidents/requests to 2nd & 3rd line teams after exhausting troubleshooting
    Provide proactive updates to all parties on incident/request statuses through to resolution
    Identify support trends and raise problem records or training needs
    Meet or exceed defined quality and performance targets
    Develop and update knowledge base articles monthly
    Provide desk-side assistance to users locally when applicable
    Act in accordance with the company’s Information Security Policies, reporting any incidents or risks

    Apply via company website ( N / A ) or

    ellahi.simplify.hr

     

  • Data Engineer

    Job Summary

    The Data Engineer will be responsible for building and optimising data pipelines, ensuring data architecture is scalable and supports cross-functional team needs. This role will focus on enhancing data governance and developing innovative data solutions.

    Minimum Qualifications Required

    An appropriate Post-Graduate qualification (BSc, Engineering, or similar).
    Relevant programming qualifications and/or certifications.
    Relevant Agile certification.
    At least 12 years’ experience in data engineering, focusing on building and optimising data pipelines and architectures.
    Experience constructing data acquisition, warehousing, and reporting solutions.
    Advanced working SQL knowledge and 5 years’ experience working with relational databases.
    Experience with a variety of databases, technologies, languages, and visualisation engines (Power BI, Tableau, SAS).
    3-4 years’ experience building analytics tools that utilise the data pipeline to provide actionable insights into customer management, operational efficiency, and other key business performance metrics.

    Required Skills

    SQL
    Microsoft Power BI
    Databases
    Data Modelling
    Data Engineering
    Tableau
    Relational Databases
    Data Lakes
    Performance Metrics
    OBIEE
    Informatica
    Teradata

    Key Responsibilities

    Develop and maintain robust data pipelines.
    Implement and manage data governance across different departments.
    Collaborate with IT to design and maintain scalable data architectures.
    Engage with stakeholders to define data requirements and improve data utilisation.

    Apply via company website ( N / A ) or

    www.linkedin.com

     

  • Data Quality & Acquisition Engineer

    Job Purpose

    To support the delivery of Data Quality and Acquisition Solutions within the Hollard Insure business. The objective is to drive substantial bottom-line value by transforming the organisation’s key decision processes (e.g., sales, marketing, product design and pricing, fraud, underwriting, and claims) by enabling the data office to acquire and provide datasets of higher quality to downstream data solutions (data engineering, business intelligence reporting, data science and AI.
    The ideal candidate should have a strong background in data analysis, data management (quality, actuisition and governance), data engineering and data visualisation. 

    Key Responsibilities

    TECHNICAL

    Strong expertise in Data Quality and Acquisition Management, including applying industry frameworks, principles, and tools to ensure the accuracy, completeness, consistency, and integrity of enterprise data assets.
    Strong knowledge of cloud-based big data frameworks, particularly Microsoft Azure.
    Proficiency in SQL and Python for data extraction, manipulation, and analysis.
    Experience with ETL tools such as SSIS, Azure Data Factory, Azure Databricks, or similar.
    Familiarity with Apache Spark, PySpark, and large-scale data processing.
    Experience working with Power BI and Azure Synapse, including Medallion Architecture or Fabric.
    Solid understanding of data warehousing, data lakes, and lakehouse architectures.
    Familiarity with Scaled Agile Framework (SAFe) practices and tools such as Azure Boards (advantageous)
    Awareness of cloud and data management trends, including semantic web technologies and major commercial vendors.

    Required Knowledge and Experience    
    Required Experience

    +7 year related experience
    Experience in database analytical tools.
    Experience in Python, SQL Server, PowerBI, Excel, PowerPoint
    Azure will be advantageous.
    Experience in the Financial Services Sector will be advantageous, especially Short-Term Insurance.

    Required Knowledge and Skills

    Proven ability to manage supplier and third-party relationships with significant influence on data use and application.
    Demonstrated experience in data quality management and data governance frameworks.
    Strong ability to analyze complex data issues, challenge assumptions, and recommend value-driven improvements.
    Strong communication skills (written and oral)
    Good project management and delivery skills
    Strategic thinker with strong operational and tactical experience, skills, and knowledge
    Self-management skills (can organise work, space, and time)

    Competencies Required:

    Delivering results
    Values teamwork
    Adapting and responding to change
    General Business acumen
    Problem-solving
    Managing complexity

    Educational Requirements    

    Required Qualifications

    Matric
    BSc (science, maths, statistics), Engineering, Computer Science, IT or Technology related
    Honours and Masters degrees preferred
    Technical Certifications beneficial (CDMP, Azure, MS SQL, PowerBI etc)

    Apply via company website ( http://www.hollard.co.za ) or

    hollard.erecruit.co

     

  • Health, Safety and Environmental Officer – Gauteng

    Key Performance Areas

    Implements the HSE elements of the Business Operating System (BOS) 
    Supports site team and department in maintaining HSE compliance and ensures professional development
    Assists with providing competitive advantages through improved efficiencies and reduced costs

    Academic Qualification

    SAMTRAC / NEBOSH Certificate
    ISO 45001 – Introduction
    ISO 14001 – Introduction
    Legal Liability
    Fall Protection Plan
    Risk Officer
    Incident Investigator 
    First Aider

    Years of Experience

    4 Years + Technical Experience 

    Professional Registration and Statutory appointment

    SACPCMP registration (Registered for a period of 5+ years)

    Apply via company website ( ) or

    gvk.mcidirecthire.com

     

  • Internship Programme

    Minimum Requirements:

    Minimum qualification – Diploma / Degree
    Must be South African citizen
    Must be between the age of 19 to 34 years
    Should not have previously been on other internship or learnership programmes
    Live within 50 kms from our offices/site, which is situated at (40 Peter Place, Lyme Park, Sandton)
    Currently not enrolled as a full-time student and available to work full time during the internship
    Consent to background checks including credit and criminal check
    Preference will be given to candidates from designated groups and individuals with disabilities in line with employment equity plan.

    The following Internship Opportunities are open for applications:

    End User Computer Engineer
    Procurement
    Finance
    Fund Raising, Data and Communication
    Health and Safety

    Apply via company website ( http://www.stithian.com ) or

    stithian.mcidirecthire.com

     

  • Patent Filling Specialist

    Duties and responsibilities

    Typing/editing of correspondence and documents
    General administrative duties e.g., emails, photocopying, etc
    Preparing quotations for clients
    Checking formality documents received from client and preparing responses
    Responding to client queries and dispatching schedules of charges
    Selecting and preparing for client, appropriate assignment forms depending on chain of transfer of rights; and various other forms
    Identifying South African applicant in light of mergers/changes of name, etc.
    Preparing patent and registered designs applications for filing in South Africa (including divisional and patents of addition) and reporting to client
    Late filing of outstanding documents for applications in South Africa and reporting to client
    Checking applications prepared and late filings
    Checking correspondence and documents prepared and filed belatedly
    Working out invoices and invoicing clients
    Amending/correcting patent & design applications in South Africa
    Obtaining extensions of time for acceptance and registration, and for filing outstanding requirements
    Expediting patent and design registrations and applications
    Diarizing applications
    Opening of files
    Applying for new account numbers
    Applying to amend existing account details
    Applying for revenue stamps
    Capturing charges onto file
    Doing Debit and Credit notes
    To carry out any ad hoc duties that are commensurate with the job level
    Open cases in Patricia

    Requirements

    Skills and knowledge

    Strong analytical and problem-solving skills are required, including a thorough understanding of how
    to interpret customer business needs and translate them into reporting solutions.
    Ability to use sound judgment.
    Excellent verbal and written communication skills.
    Ability to work under pressure and engage in multiple initiatives simultaneously.
    Being able to work to tight deadlines.
    High level of precision and attention to detail.
    Passion for automation.
    A friendly and service-orientated person.
    Ability to work independently with minimal management supervision.
    Willingness to learn and apply.
    To be self – motivated and “go’-getter”
    Ability to transfer knowledge and write high-quality technical documentation

    Qualifications and Experience

    Computer literacy with competent typing skills
    Excellent language skills (good command of English, both written and verbal)
    Ability to prioritise and deal with urgent matters promptly and efficiently
    A conscientious, loyal and dedicated person, with the ability to think laterally
    Someone with a professional attitude
    Ability to work independently and under supervision
    Ability to handle the pressure of having to cope with large workload

    Apply via company website ( https://www.adams.africa/ ) or

    adamsadams.mcidirecthire.com

     

  • Warehouse Controller Truck Driver

    KEY PERFORMANCE AREAS

    Warehouse Control.
    Distribution Control.
    Receiving Control.
    Administration.
    SHEQ Integrated Management System control.

    MAIN RESPONSIBILITIES

    WAREHOUSE CONTROL

    Control receiving, picking, packing and distribution processes effectively.
    Control day-to-day operations of the warehouse to achieve departmental objectives and targets.
    Ensure that all active stock takes have been finalized and closed by COB daily.
    Assist with the scrapping process as required.

    DISTRIBUTION CONTROL

    Control logistics function, ensuring all orders are dispatched timeously, including:
    Manage freight forwarders and ensure timeous collection from couriers.
    Loading of Freight Forwarders Waybills.
    Pre alerting the Freight Forwarders controllers, and the necessary staff, of what waybills are leaving.
    Assisting with the tracing of waybills for Freight Forwarders.
    Collect outworks from suppliers as required.
    Control dispatch quality, delivery times, transport costs and efficiency.
    Ensure all picking slips are attended to timeously.
    Prepare goods for dispatch.
    Monitor, count & inspect the dispatching of goods to ensure orders are dispatched accurately.
    Loading / offloading of vehicles.
    Ensure dispatch accuracy as per picking slip, on time and in full.
    Execute the most efficient and accurate loading and dispatching of all orders, as per picking slips.
    Ensure IBTR’s (Inter-Branch Transfers) are completed as per company procedures.
    Ensure adequate staffing requirements.
    Ensure all stock being dispatched is wrapped and compliant to wrapping SOP.
    Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver’s license.
    Comply with all traffic laws and follow safe driving practices while operating a company vehicle.
    Loading and unloading deliveries.
    Maintain accurate records of deliveries and ensure all relevant paperwork is signed and returned.
    Provide excellent customer service.
    Conduct vehicle inspections weekly.
    Ensure vehicle inspection checklists are completed accurately.
    Report any deviations immediately to the Warehouse Supervisor.
    Ensure vehicle is always clean and presentable.

    RECEIVING CONTROL

    Ensure all deliveries are received, checked, and confirmed correctly and timeously.
    Receiving all stock delivered from a supplier or a return from a customer.
    Ensure stock received via containers are correct and meets company quality standards.
    Ensure that the stock colours match company standards.
    Monitor, count & inspect the unloading of goods into the receiving department on delivery day.
    Check and verify shipping records, manage queries on shipping shortages or surplus timeously.
    Ensure documented quality checks is completed on each shipment and review accordingly.
    Ensure all packaging meets company standards and comply with Quality plans.
    Ensure all boxes are correctly labelled.
    Report any quality deviations to the Warehouse Supervisor.
    Report all damaged stock/incomplete transfers to the Warehouse Supervisor immediately upon discovery thereof.
    Ensuring that all stock is correctly and neatly located and binned.
    Ensure stock is binned timeously.
    Ensure bins are tidy, always have bin numbers and stock labels.
    All stock in bins to be neatly wrapped to prevent damages.
    Ensure all stock are packed into correct bins as per company procedures.

    ADMINISTRATION

    Always ensure effective warehouse administration:
    PODs submitted to Admin timeously.
    All dispatch and receiving paperwork are completed accurately.
    Ensuring that Forklift drivers keep the forklift hours register up-to-date.
    Communicate labour requirements to Line Manager in advance, to ensure planning for stringent dispatch requirements.
    Control packaging material and box stock to always ensure sufficient stock levels.
    Ordering of packaging material for the branch.
    Determine packaging requirements for the Distribution Centre.

    SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

    Ensure adherence to the OHS Act.
    Take reasonable care for the health and safety of themselves of other persons.
    Co-operate with the employer to enable prescribed duties or requirements to be complied with.
    Carry out any lawful order given and obey the health and safety rules and procedures.
    Report any unsafe or unhealthy situation to the employer.
    Report any incident to the employer.
    Comply with health and safety processes.
    Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
    Always maintain high standards of housekeeping.
    Ensure PPE is always worn in the warehouse.
    Participate in any Integrated Management System activities as required.
    Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.
    Ensure adherence to all company policies and procedures.
    Always maintain a high level of customer service levels standards.

    Requirements

    KEY JOB REQUIREMENTS

    QUALIFICATIONS

    Grade 12 or equivalent.
    Valid Motor Vehicle Driver’s License.

    EXPERIENCE

    1 years’ experience in a similar position.
    3 years’ experience in an operations / warehousing environment.

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Developer

    Key Tasks & Accountabilities

    Understand the Insurance value chain.
    Apply critical thinking to identify and resolve problems.
    Adapt to new technologies.
    Design, code, install and maintain programs for the various Bryte applications.

    Qualification & Experience

    Grade 12
    Relevant product software certification
    Tertiary qualification (BSc Informatics / Software Engineering.
    Relevant software development qualification (e.g. Oracle Certified Associate) or equivalent.
    Minimum 5 years in the relevant development language

    Apply via company website ( http://www.brytesa.com ) or

    brytesa.mcidirecthire.com

     

  • HR Consultant Intermediate Business Analyst

    Duties

    Lead assigned HR projects or initiatives.
    Perform end to end recruitment process for allocated positions.
    Assist with performance management process on Signify.
    Assist with preparation of audit documents.
    Give input to all HR policies.
    Organise, compile, update company employee records and documentation.
    Handle all HR administration.
    Organise and manage new employee orientation and on-boarding.
    Take minutes in meetings.
    Handle all Labour relations issues.
    Assist with OD initiatives.
    Ad-hoc duties as and when required.

    Requirements

    Core Requirements

    Grade 12 (Matric) with a HR qualification (diploma or degree).
    A minimum of three years of experience in an IT environment.
    SAGE 300 and or Signify working experience advantageous.
    Labour relations experience, having a qualification will be advantageous.
    Performance system experience is compulsory for at least 2 years.
    Experience with the whole recruitment life cycle.
    Experience with performance management.
    Advanced knowledge and experience with MS Office Suite.
    Experience with government or a State Owned Company advantageous.
    Experience working with and managing temporary employees will be advantageous.

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Data Warehouse Engineer

    About our client:

    Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees’ continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.

    What you will be doing:

    Design, develop, and modify database structures, relationships, data flows, and data interfaces within the data warehouse.
    Analyse, create and modify data structures to adapt to business needs and add enhanced functionality.
    Develop and modify ETL processes to load data from various sources into the data warehouse.
    Use programming languages, software development methods, and best practices to develop new data warehouse structures and reports and modify existing ones.
    Unit test and debug code.
    Participate in requirements gathering, analysis, technical design, testing, documentation and project planning.
    Consult with clients to gather information about needs, objectives, and requirements.
    Identify and propose technical solutions to client requests and system problems.
    Follow department standards and create written documentation and diagrams as required.
    Thorough understanding of data warehouse architecture, data structures, and fundamental design principles.
    Ability to work independently with general supervision, which may include providing guidance and support to entry-level professionals or support staff.
    Contribute to the development of data warehouses for clients in the Insurance, Lending, and Employee Benefits sectors.
    Responsible for software development, production support, and providing expertise in Data Warehouse and Reporting Applications.

    What our client is looking for:

    A relevant tertiary degree would be ideal (Computer Science, IT, Data Science, Information Systems, etc.)
    Strong interest in analytical / dimensional modelling, and data analytics tools. Insurance knowledge is a plus.
    In-depth knowledge of business intelligence tools including data warehousing, and ETL (Extraction, Transformation, and Load). Yellowfin knowledge is beneficial.
    Knowledge and understanding of the software development life cycle.
    Knowledge and experience in relational databases, SQL, PostgreSQL.
    Experience in database design and modelling for data warehouse and business intelligence applications, including relational database structures and normal forms.
    Analytical and troubleshooting skills for complex technical issues and tasks.
    Ability to present and explain complex technical topics, problems, and alternative solutions to others.
    Experience estimating solution development and delivering solutions within those estimations.
    Knowledge of Insurance Systems.
    Experience with or knowledge of most of the following software, languages and tools, or similar products would be preferred: SQL Server DBMS, T-SQL (ANSI), PostgreSQL, Python.

    Apply via company website ( http://www.parvana.co.uk ) or

    www.linkedin.com