Job Region: Gauteng

About the job

A Liaison Officer serves as a communication link between organizations, teams, or departments to ensure smooth coordination and cooperation. Here’s a brief overview of the role:

Job Duties:

Serve as the point of contact between clients and SARS.
Assist clients with submitting tax returns and resolving tax issues.
Monitor tax audits and ensure timely submission of tax documents.
Communicate with SARS to resolve any discrepancies or concerns.

Average Salary:

R300,000 – R450,000 per year

Relevant Qualifications:

Bachelor’s degree in Accounting, Finance, or Business Administration
1-3 years of experience working with SARS or in tax administration
In-depth knowledge of tax filing processes and SARS procedures

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Apply via company website ( http://www.quest.co.za/ ) or

 

Specific Tasks and Outcomes

Support

Supporting and assisting in all business applications deployed within the eMedia business, which include but is not limited to:

Broadcast system support.
Virtual Environment: VMWare.
Microsoft: SCCM, Exchange, Active Directory, Windows Server. 2019 – 2021, Windows 10-11.
Additional: Sage 300 People (Payroll, ESS, HR).
Database: SQL, Oracle.
Storage: NetApp, Compellent, QNAP,
Desktop Environment: Windows, Linux, Office 365.
Installing new and/ or rebuilding existing computers, servers and configuring hardware, peripherals, services, settings, directories, storage, in accordance with standards and project/operational requirements.
Managing assets and configuring systems.
Contributing to and maintaining system standards.

Operations Coordination

Remediating any problem escalated efficiently and timeously.
Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, when and if required.
Performing regular security monitoring to identify any possible intrusions.
Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Performing regular file archival and purging, as necessary.
Creating, changing, and deleting user accounts per request.
Providing support per request from various constituencies. 
Investigating and troubleshooting issues.
Repairing and recovering from hardware or software failures. 
Coordinating and communicating with impacted constituencies.
Complying with approved asset procedure

System Administration and Support

Provision of 1st level operational support on to all Business applications.
Providing 1st level support on other new applications.
Providing 1st level support to integrated ICT systems.
Analysing, enhancing, and consolidating business requirements.
Analysing current system processes and design functional requirements.
Assisting in designing Project management planning and implementation.
Assisting in business readiness processes to prepare organisation in implementing new systems.
Monitoring End-User training on process and system’s usage.

Maintenance and Documentation

Recording meaningful and detailed root cause as well as actions taken against logged calls.
Ensuring asset inventory is maintained.
Managing servers and networking equipment including installing, maintaining, and upgrading of Microsoft Windows based servers and desktops
Ensuring high availability and acceptable levels of performance of mission critical host computer resources.
Applying operating system updates, patches, and configuration changes.
Maintaining backups and perform regular testing in compliance with the backup policy.
Maintaining disaster recovery protocols and participating in regular testing.
Analysing system logs and identify potential issues with computer systems.
Arranging repair for hardware in the event of server hardware failure.
Managing user accounts and resetting passwords, when required.
Identifying areas for streamlining or improvement of processes, systems or networking and discuss with the Senior System Administrators.
Adhering to applicable information security procedures and policies as updated from time to time.
Reporting any information security incidents or potential information security threats to Senior Systems Administrators.
Taking a proactive approach to information security

Stakeholder Liaison

Providing solutions in a timeous and professional manner to users for support tickets raised.
Escalating support tickets that cannot be resolved timeously to a more senior member of the team, along with providing any relevant information or suggestions.
Providing input and detailed diagnostics when escalating to senior members and management.

Key Performance Indicators

Performance Criteria

Key Performance Indicator 1

Supporting and assisting in all business applications are deployed within the eMedia business.
Managing, configuring, contributing, and maintaining systems standards daily.

Key Performance Indicator 2

Remediating any problems escalated efficiently and timeously.
Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery disks are created, and media is recycled and sent off site as necessary.
Investigating and troubleshooting issues.

Key Performance Indicator 3

Supporting and assisting in all business deployed within the eMedia group in dealing with network, server, mission critical applications and general IT issues.

Key Performance Indicator 4

Ensure Information and Communications Technology (ICT) corporate environment and broadcast mission critical applications are supported timeously.

Key Performance Indicator 5

Providing 1st line support to all business applications.
Monitoring end-user training on processes and systems usage daily.

Key Performance Indicator 6

Managing servers and networking equipment including installing, maintaining, and upgrading of Microsoft Windows based servers and desktops daily.
Ensuring high availability and acceptable levels of performance of mission critical host computer resources.
Adhering to applicable information security procedures and policies as updated from time to time.
Reporting any information security incidents or potential information security threats to Senior Systems Administrators.

Key Performance Indicator 7

Escalating support tickets that cannot be resolved timeously to a more senior member of the team, along with providing any relevant information or suggestions

Requirements

 A National Diploma in Information Technology
A minimum of 3 years experience within a similiar role

Apply via company website ( N / A ) or

etv.mcidirecthire.com

 

Description

Cash Flow Management

Manage cash flow to ensure the current account does not go into overdraft and that all cash movements are accounted for.
Optimise available cash.
Manage accurate processing of custodian current accounts.

Financial Operations Management

Improve internal workflow processing.
Manage completion of accurate month-end journals and reconciliations by due dates.
Minimise audit queries.
Prepare Year End Audit Files
Communicate effectively with third parties.
Participate in Projects and tender evaluation
Participate in the operational due diligence process

Financial Reporting

Produce accurate financial reports for timeous submission to the various internal departments and external stakeholders.
Assist in the preparation of Annual Financial Statements.
Prepare Investment Schedules for submission to the FSCA.
Prepare monthly smoothed investment returns

Investment Administration Support

Oversee the quality and output of others in the department, ensuring their performance is regularly monitored and coaching them for development and continuous improvement.
Assist colleagues to reduce logging of calls by providing expertise in investment accounting and administration.
Make recommendations on increasing the efficiencies of investment administration processes.
Assist with utilisation of Everest Accounting capability
Attending to audit requests and provision of financial information during the audit

REQUIRED MINIMUM EDUCATION/TRAINING

Relevant bachelor’s degree in related field accounting, or finance

REQUIRED MINIMUM WORK EXPERIENCE

At least 6 years’ experience in an accounting/ financial/payroll environment, preferably in a pension fund environment.
At least 2 years’ experience in a management role (where relevant).
Audit experience advantageous

Apply via company website ( N / A ) or

eppf.mcidirecthire.com

 

Some responsibilities may include: 

Identify and engage with prospective clients for certification services, aligning with business growth targets.
Conduct needs assessments and recommend appropriate certification solutions based on client operations and risk profile.
Prepare quotations, proposals, and client presentations.
Maintain regular client contact and ensure seamless handover to certification and audit teams.
Support marketing and promotional activities for certification services.
Maintain accurate sales records and pipeline reporting.
Collaborate with the certification and technical teams to ensure feasibility and delivery of services.
Stay up to date with relevant standards, market trends, and competitor offerings.
Provide input into strategic planning based on market feedback and client needs.

Requirements

Tertiary qualification (minimum diploma or degree) in Food Technology, Quality Management, Environmental Science, Occupational Health and Safety, or Business Administration.
Minimum 3 years’ experience in implementing and/or auditing management systems (e.g., ISO 9001, ISO 14001, ISO 45001, FSSC 22000).
Experience working in a team environment with exposure to client liaison.
Ability to identify and pursue business opportunities aligned with strategic objectives.
Experience working under pressure and delivering on deadlines.
Advantageous: prior experience in a sales or business development role within the certification or compliance sector.
Own reliable car and valid drivers licence.
Preference will be given to employment equity candidates.

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Apply via company website ( N / A ) or

 

Key Performance Areas:

Coordinate the annual information and cyber security assurance, control self-assessments and security penetration testing.
Ensure that the identity governance and access administration (IAM) solution performs in line with the service level commitments.
Ensure that the data loss prevention (DLP) solution performs in line with the service level commitments.
Manage and maintain identity threat protection and intrusion prevention solutions, and ensure that they function optimally.
Prepare monthly reports on ICT security events, incidents, breaches and policy or process violations in line with the response plans (CSIRP and CMP).
Prepare monthly operational reports on ICT security and risks, for presentation at management committees.
Coordinate the review of ICT security policies, standards and procedures in line with industry frameworks.
Ensure that ICT security risk register, and mitigation plans are updated quarterly or as required.
Coordinate the information requests for governance, assurance, audit and control assessments.

Requirements

A diploma/degree or equivalent in Computer Science or Information Technology, and relevant information security certification such as ISO/IEC 27001 Lead Implementer, ISC2 SSCP or ISACA CISM are preferred.
A minimum of 3 years of experience in information security, with a focus on information or cyber security assurance, governance and security risk management are required.
Knowledge of industry regulations and frameworks including but not limited to the ECT Act, POPI Act, ISO/IEC27001, NIST CSF, COBIT and understanding of ICT security policies, standards and procedures advantageous.
Strong technical knowledge and experience with Linux based operating systems (i.e redhat, centos or debian based) is required.

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Apply via company website ( N / A ) or

 

Summary:

The role will be responsible for driving the Contractual Agreements, SLA adherence and day to day performance management of all Final Mile activities with the courier partners in the Wholesale division. 
This role will be expected to lead the operations towards demand-driven, best-in-class Final Mile delivery capability, to continuously optimize the distribution network, focused on cost-effective measures to enhance customer experience.

FUNCTIONS / RESPONSIBILITIES:

Optimization and standardization of Final Mile Strategy 

Contribute to the definition and execution of the Outbound Supply Chain Final Mile strategy and planned actions in order to meet the strategy. 
Translate the Final Mile strategy into short, medium and long term goals and to ensure the strategic objectives are executed against the agreed deadlines. 
Monitor performance against goals and where necessary make adjustments in collaboration with the Divisional Final Mile Manager in order to support key initiatives of the business. 
Lead change through driving and implementing performance improvement initiatives to multiple sites 
To achieve efficiency in all operations, administration aspects and finances. 
To continuously optimize processes and efficiencies across all stores or fulfilment centers focused on cost control in order to meet stakeholder expectation expectations and service levels. 
Drive continuous improvement of processes and procedures, focusing on accuracy. 

Stakeholder Management 

Communicate effectively and regularly with all relevant internal and external stakeholders to ensure a common understanding of Final Mile initiatives 
Work closely with Store Operations to ensure effective collaboration between Fulfilment and contracted Carrier. 
Monitor courier service provider’s performance to assess ability to meet quality and delivery requirements. 
Facilitate monthly meetings with Courier Service providers to track cost, productivity and performance including formalizing corrective action plans for poor performance. 
Facilitate monthly meetings with Regional Operations Managers or Regional Fulfilment Managers to track cost, productivity and performance including formalizing corrective action plans. 
Prepare and facilitate quarterly meetings with respective Steering Committees members. 
Maintain accurate and up to date minutes of such meetings 
Negotiate prices and terms with suppliers. 
Review Contract and support Group Procurement with RFP programs 
Collaborate with other departments, such as procurement, to identify or qualify new suppliers. 
Collaborate with other departments, such as the Master data team, to identify accuracy of articles for accurate reporting. 
Continual involvement with Walmart/Massmart subject matter experts to identify new and sustainable innovations in transport. 
Ensure that good governance is applied to all transport activities thereby creating an ethical environment. 
Managing all Courier Service provider relationships in a professional manner. 
Working with the Marketplace team to ensure couriers adherence with Sellers or Fulfilment Centers. 

Transport best practice 

Utilize technology optimally and continue to stay abreast of best practice within the industry. 
Responsible for driving and implementing process improvement targets. 
Responsible for developing and improving standard operating procedures for existing/new processes to support store operations. 
Document Final Mile processes, such as workflows, cycle times, position responsibilities, or system flows. 
Assist with managing the daily operations of Courier Service Providers, including Final Mile Platform dashboards from completeness and fostering relationships with each partner. 
Research, benchmark and develop courier services targets, processes and operational practices. 
Monitor the Collection times and frequency of such collections and resolve issues throughout the day. 
Partner with the Regional Operations Managers or Fulfilment Managers identifying problem areas to improve operational efficiencies. 
Train and develop Courier Service partners to meet and exceed customer expectations. 

Expense Control 

Track, consolidate and evaluate cost and Courier services efficiency across all store operations 
To operate within & below the set Budgets and Forecasts within area of responsibility. 
Produce annual budgets in line with company guidelines. 
Review the financial performance of the courier network monthly and provide action plans against any deviations.
Support Finance in reviewing the monthly courier billing schedules to ensure billing accuracy. 
Manage Courier claims and ensure that we finalize such claims within a reasonable timeframe. 
Frequent Rate audits and assessments 

Staff Management

Manage individual or team outputs so that performance and development needs can be identified to develop competence 
Provide adequate on the job training, coaching, support and counselling is provided to team members 
Ensure standards of performance are clearly defined, communicated and recorded where necessary 
Continuously assess and monitor that development plans are agreed and implemented to address continuous improvement 
Long term career development advice is accurately provided to team members 
The team is motivated towards continuous improvement and achievement of benchmark standards 
Team members are actively involved in setting goals and are encouraged to solve problems and make decisions relevant to their work 
Team members are treated in line with Massmart values and ethical guidelines 

Self-management 

Respect every individual by relating to others in an accepting and respectful manner, regardless of their organizational level, personality, or background; 
Adapt and learn – demonstrate creativity and strength in the face of change, obstacles, or adversity; 
Adapt to competing demands and shifting priorities; 
Update knowledge and skills to handle new complexities, challenges, and responsibilities. Seek exposure to new ideas and perspectives; 
Promote a work environment that respects, embraces, and values diversity in others; 
Identify and apply sound, fact-based criteria in setting priorities and making decisions; 
Look beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrate knowledge and expertise in making fact-based recommendations and decisions; 
Conduct that is aligned with the Massmart code of ethics.

Requirements:

Minimum Academic, Professional Qualifications and Experience required for this position 

Qualifications: 

B com Degree / B Tech in Logistics Management 

Experience: 

4- 6 years strategic management experience 
Minimum of 5 years’ experience in Transport Management. 
Proven track record in Transport and optimization. 
Knowledge of distribution standard operating procedures and transport management systems. Excellent business acumen and analytical skills. 
MS Office Excel advanced level.

Competencies and Skills

Competencies 

Contracts Management- (Logistics SP”s) Effective communication, negotiation and interpersonal skills 
Exceptional attention to detail, accuracy and precision 
Deep understanding of contracts, contract governance, contractual language and the contract lifecycle 
Critical thinking skills and the ability to research and understand legal and financial implications Superior reading, writing and language skills Excellent understanding of the business or industry, its services, customers and providers Creating and maintaining relationships with suppliers and customers 
Problem-solving contract-related issues 
Make informed judgements 
Build and influence team 
Ensure ethics and compliance 
Manage and leverage talent (leader)  

General Competencies 

Strengthen reputation and local involvement 
Network internally and externally 
Customer-centric approach

Apply via company website ( ) or

www.linkedin.com

 

Job Description

To package large transaction deals by assessing and structuring credit applications mitigating risk and facilitating sound working relationships with relevant stakeholders
Manage costs or expenses within approved budget to achieve cost efficiencies
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
Engage in cross-functional relationships to obtain and to provide work support Deliver customer experience excellence aligned to Organisational values and service standards Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
Research, enable and consult on improvements and opportunities to harness technology and platform enablement
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
Monitor customer feedback reports and align processes to maximise efficiencies
Assess own performance against competencies and skills required delivery Identify development needs and select effective solutions to address own development need
Prepare a personal development plan with management to implement and review as required
Monitor own progress against development plan and measure impact of results
Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
Partner and collaborate with team members to achieve team success
Share information and knowledge that benefits the team

Apply via company website ( http://www.wesbank.co.za ) or

firstrand.wd3.myworkdayjobs.com

 

Job Description
Hello future Internal Audit Specialist 

FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you!

 Are you someone who can:

Obtain a good understanding of the IT control environment being audited (including link to business processes and risk management related aspects), and the interdependencies linked to this.
Plan audit assignments based on key process and business risks identified and design the audit program in line with risks and key IT application controls to be tested.
Incorporate data analytics (DA) to enhance audit planning and create efficiencies in audit fieldwork.
Execute audit field work in compliance with quality standards by following and completing prepared work programs. Assess the adequacy and effectiveness of governance, risk management practices and internal controls.
Evaluate IT areas such as information security, operations management, and disaster recovery procedures related to the IT application controls to be reviewed.
Provide clear and sufficient audit evidence to support recommendations and audit opinion.
Express an opinion based on the results of the work performed.
Identify opportunities to improve the IT internal control environment and project management processes.
Identify and clearly articulate the root cause of issues identified and impact thereof and recommend changes to business processes that will address the IT and Project control weaknesses.

You will be an ideal candidate if you:

BSC / BCom (Information Systems) or equivalent degree.
At least 3 years Application Control Reviews (ACR) and / or Project auditing experience.
Experience with data analytics/ CAATs is an advantage.
Experience in banking and financial services environment will be an advantage.

You will have access to:

Challenging work in a complex and exciting environment
Opportunities to innovate and create efficiencies.

We can be a match if you are:

Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to
Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Have a general understanding of different risk types.

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Apply via company website ( N / A ) or

 

Job Description

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. 
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

The purpose of the role is as follows:

To collaborate with cross-functional teams to collectively decipher requirements and apply a deep knowledge of quantitative methodologies in the context of the core businesses. i.e. Trading, BRM, Risk, Credit.
To lead the analysis, investigation, collaboration, implementation, optimisation, and maintenance of business solutions.
To be a hands-on leader for the Quantitative Business Analysts that includes line management and delivery oversight.

Are you someone who can:

Integrate specialist understanding of Investment banking, technology, business processes, and data analysis to provide an optimal solution that satisfies stakeholder needs and requirements, expanding the delivery footprint of the capability.
Engage with internal business (viz. Trading, Risk Managers, XVA specialists, Quantitative specialists) and technical stakeholders to understand requirements and ensure objectives, priorities and key requirements are agreed.
Ensure adequate and timely responsiveness and resolution on production incidents and feedback on queries relating to risk, pricing and technical queries linked to Workflows, Integration and Reporting.
Coordinate and participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional/process specifications.
Provide input into the design and implementation of scalable, fit for purpose and resilient platform solutions.
Liaise with external contracted suppliers (e.g., CompatibL) to implement new solutions required by business and technology users according to an agreed roadmap.
Build and manage an effective, skilled team with appropriate succession planning.
Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
Drive team optimisation and synergies by organising the team with client and output aligned goals through Quarterly Business Reviews and agile ceremonies and practices.
Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
Build effective relationships that allow for the managing of expectations, the sharing of knowledge and diverse insights, the creation of buy-in and aligned delivery focus.
Initiate stakeholder engagements to track progress, manage expectations and ensure stakeholders’ requirements are delivered.
Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.

You will be an ideal candidate if you have the following:

Qualifications

Minimum qualification: post-graduate qualification in Mathematical Finance, Statistics, or another quantitative discipline

Experience and Skills

3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
Experience in experience in implementing and supporting Financial Markets systems and related interfaces.
Experience in designing, testing, and configuring quantitative systems.
Experience and knowledge of Market and credit risk and XVAs (incl. CVA, SA-CCR, KVA, SA-CVA, MVA, etc)
Working knowledge of SQL and ability to analyse data.
Multi asset class, and trade life cycle knowledge
Business process modelling and design capabilities.
Understanding of data models and ability to validate data flows between and within systems

go to method of application »

Apply via company website ( https://www.rmb.co.za/contact ) or

 

Responsibilities: 

Establish and maintain good relations with customers and suppliers.
Process, handle, record and report specific customer needs.
Handle customer queries and complaints.
Identify and report lost sales.
Assist in promotions, farmers days, demonstrations, and agricultural shows.
Participate in the marketing of specific agent brands.
Perform counter sales.
Provide efficient after sales service in line with policies and procedures.
Promotes sales through telephonic sales, related part sales and exhibits.
Identify and report lost sales.
Comply with Health and Safety regulations.
Keep the workplace in a presentable condition.
Merchandise, Pack and Pick stock on shelves.
Build exhibits.
Perform ongoing stock balancing, and participate in quarterly stock taking.

Requirements

National Senior Certificate
At least 2 year relevant spares sales experience
Technical knowledge of equipment and machinery
Excellent communication and interpersonal skills.
Strong attention to detail and a commitment to maintaining accuracy and accountability in all aspects of the job.

go to method of application »

Apply via company website ( N / A ) or