Job Region: Gauteng

Minimum education (essential):

Diploma in Languages / Journalism

Minimum education (desirable):

Degree in Languages / Journalism

Minimum applicable experience (years):

3 – 5 years

Required nature of experience:

Copywriting
Digital campaign idea/copy development
B2C / consumer marketing 
Proofreading
Editing
Administration
Experience working in a fast paced environment, like an agency, would be highly beneficial

Skills and Knowledge (essential):

English first language
Proficient in Microsoft Suite / Google Suite 
Excellent writing skills 
Excellent ad/campaign writing skills
Editing/proofing
Experience developing copy for U.S. market is a plus

Copywriting 60%

Create copy for ad campaigns and marketing campaigns. 
Liaise with the design team to generate ideas and create campaign artwork.
Campaigns include digital campaigns, search campaigns, and retailer marketing campaigns. 
Create copy for packaging, brochures, retailer displays, and other core marketing materials. 
Create new product launch copy including overall copy and recommendations for different mediums.
Write compelling and high-quality website content.
Write evergreen articles for the Lexie Hearing and Go Hearing blogs.
Optimize existing blog articles for relevance.
Ensure legal approval for all copy claims is obtained in writing from the Legal team.

Social Media 15%

Support the senior copywriters in creation of content; provide strategy input. 
Work with Design team as needed to find compelling visuals 
Monitor SproutSocial and load content as required 
Support creation of monthly content calendar for each assigned platform aligned with current overall.

Newsletters 10%

Draft newsletters for bi-weekly release.
Upload newsletters to Marketing Cloud.
Send out newsletters every second Friday.

Lexie Blog 10%

Maintain Lexie Blog.
Ensure articles are up-to-date and optimized. 
Upload articles.

QMS 5%

Ensure that QMS guidelines are adhered to. 
Ensure that all supporting documents are kept to date. 
Ensure that all processes are kept relevant.

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Apply via company website ( http://www.hearxgroup.com ) or

 

Purpose of the role 

To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.

Main responsibilities 

Lead and support a team of department managers
Develop the team to meet strategic business objectives
Manage full operations of the department 
Manage daily sales and customer relations
Identify business growth opportunities (new markets, new products and new services)
As a member of the management committee, co-create and decide on the strategy to implement
Participate in cross-disciplinary projects with fellow colleagues
Design the most cost-effective delivery channels for your department 
Develop appropriate risk management strategies
Introduce efficiency, improvement measures for an optimal return and stakeholder value
Develop customer service improvement strategies
Get involved in drafting and changing policy to align with changing market conditions

Requirements

Relevant business degree
Previous retail experience at a senior management level
Proven track record in the Retail industry.  
Ability to work long hours and weekends
Ability to work as Duty Manager when required, e.g. open and close store
Excellent interpersonal relations
A team builder and a team player
Excellent customer service
Self-confident, hardworking and lives by example

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Apply via company website ( N / A ) or

 

Key Performance Areas:-

Operational planning and Management
Financial Management
HR Management
Stakeholder relationships and reporting
Leadership
People Management
Departmental Operational Plan

Key Requirements:

Relevant Masters Degree in Business Management or field of law or related. (knowledge of employment laws would be advantageous)
8 to 10 years+ Experience at a Senior

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Apply via company website ( http://www.ccma.org.za ) or

 

Minimum Requirements

A relevant Ph.D. (NQF 10) qualification and experience in the social, natural or economic sciences with at least 5 years in a research environment.
At least 7 publications in peer-reviewed journals i.e. accredited.
Proven experience of having conducted/implemented in-depth research in other African countries.

Additional requirements:

Seasoned researcher in the areas of good governance, human rights, and the rule of law in Africa.
Special interest in the areas of Agenda 2063 and SADC frameworks i.e. STI protocol, including intersectional challenges in Africa’s development
Demonstratable ability to create ways of producing cutting-edge research outputs.
Experience in quantitative and qualitative research approaches and the ability to undertake advanced statistical analysis using appropriate/relevant software.

Duties & Responsibilities

The candidate is expected to contribute to research funding proposals, publish journal articles and book chapters in a scientific manner i.e. accredited and open access (where possible).
Ability to plan deliverables to enhance the Institute’s performance profile and conduct policy-relevant and engaged research.
Collaborating with other colleagues working on existing or new projects, engaging high-level stakeholders through evidence dissemination or consultative strategy within and outside South Africa’s borders.  
The successful incumbent will be expected to travel to countries of interest as part of the data collection for research projects – this will be part of advancing mutual co-delivery with strategic partners where necessary, as well as delivering on public engagement with scholars, researchers, and policymakers.
The preferred candidate should be versatile and able to fit in a fast-paced environment.
Co-develop and/or be able to work on Artificial Intelligence research and policy gaps in Africa, use of technology and innovation to respond to climate change in Africa. The incumbent is not limited to performing in the aforementioned areas, it will be crucial to think beyond areas of specialisation.
It is anticipated that the appointed candidate will also endeavour to create an enabling environment for emerging researchers and identify opportunities for AISA research outcomes to be applied through collaboration on the continent.

Apply via company website ( http://www.hsrc.ac.za ) or

hsrc.erecruit.co

 

MINIMUM REQUIREMENTS:

Post BCom in Accounting or equivalent (minimum).
CA (SA) Honours in Accounting or financial management (will be an added advantage).
10 years’ experience at senior management level, of which 5 years should be at CFO level within the Public Sector.
Knowledge of financial and management accounting and tax.
Knowledge of Supply Chain Management framework.
Knowledge of PFMA, IFRS, Treasury Regulations, GRAP, GAAP, Income Tax Act and other statutory requirements.
Knowledge of good governance, Internal and External Audit, Risk Management.
General knowledge of broader political, economic, and social environment.

KEY RESPONSIBILITY AREAS:

 Participate in the development of Brand South Africa strategic plans.

Contribute input into the overall conceptualisation and development of the Brand South Africa strategic plan and supporting annual performance plan.

Develop, implement, and manage the risk management process.

Support in the development, implementation and monitoring the risk management process and plan that supports the Brand South Africa strategy.

Planning and Organising

Oversee the preparation of monthly, quarterly, and annual financial and Supply Chain Management (SCM) reports (on content, financial and staffing, etc.).

Performance monitoring

Quarterly evaluation of the implementation of the strategy benchmarked against the approved budget.
Manage the performance of the budget and ensure that the business plan targets are fully consistent with Brand South Africa business strategy.
Monthly and quarterly management accounting (analysis of financials with a view to inform management decisions).
Effective, efficient, and economic use of resources that supports the budgeting processes.

Overseeing the budgeting process that supports the overall Brand South Africa strategy.

Develop and consolidate the 3 year and annual budgets that supports the overall Brand South Africa Strategic Plan and business plan.

Compliance and governance

Ensure adherence to PFMA, Treasury Regulations, Trust Deed, King 4 and protocol for governance in the public sector.
Ensure sound internal control environment. Auditor General South Africa (AGSA) internal control checklist, Internal Audit (IA) reports, AGSA reports.
Maintain working relationship with ARCO, Internal Auditors, Chief Risk Officer and AGSA – accuracy and completeness of required submissions timeously.
Performance management of relevant supplier relations and the specs for supplier relations management and contributing to the SLAs.
Ensure structured and regular engagement with the Executive Authority counterpart.
Support Brand South Africa team members by providing capacity and information when needed.
Plan, evaluate, analyse and consolidate input related to Medium Term Expenditure Framework (MTEF) financial planning processes: Estimate of National Expenditure, Brand South Africa budget, ensure that budget structures and general ledger codes are aligned to Brand South Africa strategic plan and business plan.
Ensure that the internal control system(s) is in place: to prevent unauthorised, irregular, fruitless and irregular expenditure.
Develop and/or improve on accounting and operational policies and procedures, with a view to comply with Public Financial Management Act (PFMA), general accepted accounting principles, Auditor General’s circulars-11.
Ensure Brand South Africa asset management is in compliance with Treasury regulations (GRAP, GAAP).

Financial and Supply Chain Management

Ensuring sound and controlled financial management systems.
Revenue, assets and liability management; expenditure management; investment management; cash and banking management.
Overseeing, monitoring and reporting on the implementation of supply chain that is fair, equitable and transparent and at a cost-effective manner.
Ensuring an effective and adequate Supply Chain Management system.
Demand management, Acquisition management, Logistics management.
Contract management and SCM performance reporting.

Reporting

Ensure timely, accurate and complete reports as follows:
Monthly management reports.
Quarterly management reports.
National Treasury quarterly templates.
National Treasury annual templates.
MTEF and ENE chapters.
Unaudited AFS.
Audited AFS.

Staff management and development

Delegate work assignments and tasks to appropriate individuals, providing sufficient direction so desired business outcomes can be
Provide direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills.
Performance Management – ensure that team members achieve their Performance Objectives as per individual agreements.
Staff development, motivation, and training.
Recruit and select respective staff.
Ensure that the internal control system is in place: to prevent unauthorised, irregular, fruitless and irregular expenditure.
Effective, efficient, and economic use of resources that supports the budgeting processes.

Apply via company website ( N / A ) or

brandsouthafrica.com

 

Key Responsibilities:

Client Engagement

Establish a high performing sales and retention (growth) team.
Actively lead, coach and develop the team to optimum performance levels to achieve targets contributing to the company’s objectives.
Setting and leading the achievement of targets in an operational, sales and service environment.
Ability to drive performance in sales-based environment with a focus on key performance indicators.
Ability to develop innovative and tailored tactics and strategies to manage customer needs.
Maintain quality standards for service delivery through identifying trends and planning for future needs.
Identify training needs and working with our training team to deliver best practice training to staff to improve customer experience and member retention.
Inform and monitor attendance and scheduling of training both formal and informal to ensure required service levels are maintained consistently, whilst enabling an environment of continuous improvement, including emergency staffing and leave coverage.
Create and maintain a high-quality work environment so team members are motivated to perform at their highest level.
Monitor and manage activity from multiple channels to ensure all customer contact is responded to in a timely manner without compromising customer satisfaction.
Resolve escalated member issues in accordance policies and procedures.
Review and manage all member contact across all channels to identify issues, gaps and highlight impact and solutions to resolve.
Establish key relationships and work closely with the leadership team, understand key activities (marketing, campaigns etc) and translate them into member contact volumes as well as the impacts of these activities.
Coordinate the testing and implementation of new processes, including technology solutions
Analyse and report performance data and make recommendations for performance improvements.
Provide leadership and proactively engage in team and whole staff activities to continually develop a practical understanding of overall business strategies and programs of work to support achievement of goals.
Review and evaluate calls against the Quality Assurance Framework and Customer Experience
Conversation Framework and provide feedback and coaching to team.
Lead the development and review of processes and associated documentation relating to the activity undertaken by the team.
Perform regular performance appraisals for the Consultants and develop growth and achievement (G&A) plans that support individuals in their ongoing development aligned with objectives.
Collaborate with and support the development of other team leads through role modelling and coaching to meet team objectives and outcomes.

Leadership teamwork and relationship building

Model the values and behaviours in the delivery of individual performance; actively contribute to a constructive, high performing team and organisational culture.
Conduct effective team meetings/huddles/briefings to ensure effective communication of organisational messages, to provide not only technical information, but also motivate and engage staff.
Develop and maintain professional relationships with peers and stakeholders across the business to support inter-departmental collaboration.
Independently prioritise work to support consistent achievement of individual and team key performance indicators; appropriately escalate issues impacting either performance and/or the business; and demonstrate a flexible, adaptable, mobile and energised mindset.

Accountability and extent of authority

Provide support and information to the Sales and Services Manager and executive team on the team’s activities and outcomes.
Ensure applicable procedures are always maintained.
Maintain knowledge of policies, processes and procedures and ensure all advice provided and processes undertaken are in accordance.
Actively maintain awareness of all risk and compliance obligations.
Consistently achieve individual goals and objectives; actively lead own growth and achievement planning and implementation.
Judgement and decision making

Actively offer and implement a course of action and solutions based on evaluation and analysis of numerical and written information focused on results.
Make decisions which are objective and free from undue influence consistent with risk culture and approved strategic priorities and objectives.
Make decisions consistent with operational delegations and delegate or escalate matters appropriately.

Requirements

Key Requirements of the Role:

Grade 12 with English and a second language
Undergraduate/Postgraduate qualification in related field advantageous
Minimum of 3 – 5 years client service and/or sales experience
Previous Retentions experience preferred, able to manage a team effectively and motivate team members to meet required targets. 
Proven experience managing a team in a contact centre environment and or call centre will be advantageous.

Apply via company website ( N / A ) or

eplan.mcidirecthire.com

 

Job Summary:

The Desktop Support Technician provides technical assistance to users throughout the organization, ensuring smooth operation of hardware, software, and network systems. The role involves diagnosing and resolving IT issues promptly while delivering excellent customer service. The ideal candidate will have strong problem-solving abilities, effective communication skills, and a solid foundation in IT support practices.

Key Responsibilities:

Provide first-line technical support to users via phone, email, or in-person – primary rule of engagement will be via a ticket.
Troubleshoot and resolve hardware, software, and network issues on Windows and Mac operating systems.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Set up and manage user accounts, permissions, and access rights in accordance with company policies.
Assist with software installations, updates, and patch management.
Maintain IT asset inventory, ensuring accurate records of hardware and software.
Support remote users with VPN connectivity and other remote access tools.
Document IT support requests, solutions, and troubleshooting steps in a ticketing system.
Assist in IT projects, including system upgrades, migrations, and deployments.
Ensure compliance with company IT policies, security guidelines, and best practices.
Provide training and guidance to end-users on IT-related topics and best practices.
Collaborate with other IT team members to enhance overall IT service delivery.
Ability to manage printer services as and when needed.

Required Skills & Qualifications:

Bachelor’s degree in information technology, Computer Science, or a related field.
2+ years of experience in IT desktop support, help desk, or similar roles.
Strong knowledge of Windows and Mac operating systems.
Experience with Microsoft Office 365, Active Directory, and remote desktop support.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.).
Familiarity with IT security best practices and endpoint protection tools.
Excellent troubleshooting and problem-solving skills.
Strong organizational, time management and communication skills with a customer-focused approach.
Ability to work independently and manage multiple tasks effectively.
Ability to prioritize and easily adapt in a fast-paced environment.
Must meet deadlines, accomplish tasks as agreed upon time structures
Certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are advantageous.
Knowledge of scripting or automation (PowerShell, Bash, etc.) is a plus.
Experience working in an ITIL-based service management environment.
Prior experience in an enterprise environment supporting 500+ users.

Apply via company website ( N / A ) or

nimble-group.breezy.hr

 

Job Summary:

We are seeking a detail-oriented and proactive Business Analyst / Industrial Engineer to join our Technology team in a fast-paced logistics environment. The successful candidate will play a critical role in bridging the gap between business operations and technical teams. This role involves gathering and defining user requirements, implementing low-code/no-code solutions, developing dashboards and reports, and participating in quality assurance efforts to ensure solution effectiveness and operational efficiency.

Key Responsibilities:

Requirements Gathering & Analysis
Engage with stakeholders to identify and document business needs, workflows, and pain points
Analyse current business processes and recommend optimizations using data-driven insights
Support continuous improvement initiatives
Translate business requirements into clear functional specifications for development team or low-code/no-code implementation
Support in the design of scalable and user-friendly tech solutions tailored to logistics operations
Stakeholder engagement post go-live to ensure value realisation of solutions
Solution Implementation
Design, build, and deploy solutions using low-code/no-code platforms
Automate workflows and processes to enhance operational efficiency
Reporting & Dashboards
Develop and maintain reports and dashboards
Ensure data accuracy and visibility to support decision-making across departments
Effectively communicate complex analysis in easy-to-understand dashboards
Quality Assurance
Assist in creating test plans and performing functional and user acceptance testing (UAT)
Collaborate with technical teams to resolve bugs and ensure alignment with user expectations

Qualifications:

Bachelor’s degree in Industrial Engineering, Information Technology/Systems, or a related field

Preferred Skills & Tools:

Basic SQL or data manipulation knowledge
Basic programming knowledge
Experience with low-code/no-code platforms advantageous
Experience in reporting and dashboarding tools advantageous
Strong analytical, problem-solving, and documentation skills
Excellent communication and stakeholder engagement abilities

go to method of application »

Apply via company website ( http://www.alistairgroup.com ) or