Job Region: Gauteng

What the role is about:

Working alongside the Creative Assistant, Creative Manager and other graphic designers, the junior designer will play a role crafting designs and layouts, taking photographs, filing documents, and disseminating information. From concept development to final execution, the junior designer will be involved in every stage of the design process, embracing new challenges, and pushing the boundaries of creativity.

KEY RESPONSIBILITIES

Design Execution: Assist in the creation of visual assets for various projects, including but not limited  to catalogues, specials, packaging, marketing materials, social media graphics, website elements, and  promotional materials.
Product Catalogue Design: Create product catalogues and technical information sheets. Understand  the guidelines and design templates to contribute to building this dynamic document of our industry. 
Follow instructions from senior team members on layout, archive, and filing. Preparation of final layouts for printing and digital purposes.
Product Photography and Deep Etching: Capture high-quality photographs of products and perform 
meticulous deep etching to ensure clean and professional product images. Organize and save these images to the photo library according to item codes, maintaining consistency and easy access. 
Additionally, save each photo in both web and print versions to accommodate various marketing materials and platforms.
Concept Development: Develop design concepts that align with project objectives and requirements
Software Proficiency: Utilize graphic design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign) to execute design tasks efficiently and with attention to detail.
File Management: Organize and maintain all files including printed and digital, ensuring that assets are properly labelled, archived, and easily accessible for future use.
Feedback Incorporation: Adapt designs based on feedback from senior team members, demonstrating  a willingness to learn and grow from constructive criticism
Brand Adherence: Ensure consistency and adherence to brand guidelines across all design deliverables, maintaining the integrity of our brand identity and messaging
Deadline Management: Manage time effectively to meet project deadlines and deliver high-quality work on schedule, even when working on multiple projects simultaneously. Prioritize and manage multiple design projects to meet tight deadlines. Coordinate with team members to ensure timely  completion of tasks and projects. Time Management is very important. Manage multiple projects within design specifications.
Large Format Printing Management: Collaborate with the team to operate large format printers efficiently. This includes handling print jobs, adjusting printer settings as necessary, and ensuring the timely completion of projects. Take responsibility for changing inks when needed, maintaining printers in optimal working condition, and troubleshooting any issues that may arise during the printing process. Report faults and issues to senior team members. Assist other designers with print production executions, even if the task is not specifically assigned to you.

Requirements

Education:

Degree or diploma in graphic design, visual communication, or a related field preferred.

Technical Skills:

Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, 
Illustrator, InDesign) and familiarity with design principles, typography, and colour theory, and print & digital production setups.

Attention to Detail:

A to detail and a commitment to producing professional-quality design work

Communication Skills:

Verbal and written communication skills, with the ability to effectively collaborate with other staff members 

Creativity:

A passion for creativity and design, along with a willingness to explore new ideas

Adaptability:

Flexibility to adapt to changing project requirements and priorities in a fast-paced, deadline-driven environment. Implement feedback and changes.

Team Player:

Positive attitude, eagerness to learn, and a collaborative mindset, with a willingness to support team goals and contribute to a positive work culture.

Apply via company website ( https://acdc.co.za/ ) or

acdc.mcidirecthire.com

 

Role Description

This role is technical in nature and is responsible for providing high quality and timely IT infrastructure support to ensure the availability, stability and performance of the datacentres, cloud platforms and corporate systems. 
Linux sever estate management
Linux on Vmware
Linux in Azure / AWS
Cloud Infrastructure builds
Cloud Infrastructure maintenance, management and support
Organisational Design
This position is part of the CIO department and reports to the regional Head of Cloud Infrastructure Management

Specific Role Responsibilities

Design: Ensure that Linux & Cloud environments are designed to best practice standards for resilience and availability to ensure the highest SLAs are maintained.
Availability: Ensure that uptime SLAs are met every month for systems that you are responsible for by managing and resolving issue logs; performing scheduled maintenance to minimise disruption.
Performance: Ensure that performance SLAs are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.
Information Security: Ensure that the Linux & Cloud environments are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required; implementing security controls and remediations; completing risk assessments and build guides for new and existing systems.
Business Continuity: Ensure that data on the Linux & Cloud environments is secure and backed up by ensuring that regular backups are made and are tested. Participate in yearly BCP & DR tests. Ensure that any new / modified build is in line with company requirements and departmental policy for resilience and availability. Documenting resilience and backup plans for all new /modified builds.
Training: Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
Project Work: Implement new projects to meet project timelines. Work in a matrix structure with multi-national teams.
Budget:  Recommend changes that could reduce costs in your areas of responsibility.

Experience required

Degree qualified or equivalent industry certifications and relevant experience
Linux & Cloud (preferably Azure) certifications will be advantageous
General infrastructure skills and strong knowledge of Linux & Cloud infrastructure management
Experience with Red Hat and Linux scripting preferable
Kubernetes experience will be advantageous
Design, build / deploy, manage and maintain Linux & Cloud environments on virtualised platforms
Terraform for infrastructure management preferable
Experience with automated configuration management systems and software driven infrastructure management desirable
Experience working with Linux in Azure / AWS
Keen interest in and knowledge of latest server technologies
Successfully implemented infrastructure projects
Good team player with the ability to work independently and able to take initiative and drive change
Ability to function effectively in a matrix structure
Excellent communication skills, confident in dealing with internal teams and external clients and 3rd parties
Demonstratable problem-solving capabilities
Able to work in a rapidly changing environment
Ability to effectively prioritize and execute tasks in a high-pressure, high-performance environment

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Apply via company website ( ) or

 

Are you an experienced Investment Operations professional looking to take the next step in your career? We are looking for a Specialist in Multi-Manager Unitization to join a dynamic Invesments team,
This specialized role forms a critical part of the Group Investment Services (GIS) function and is ideal for someone who thrives in high-impact operational environments. You’ll be involved in implementing complex portfolio structures, managing fund transitions, and overseeing cash flows – all while working alongside strategic stakeholders across the business.

What You’ll Be Doing:

Manage the implementation of portfolio structures and oversee daily cash flows and fund transitions.
Perform daily NAV and pricing oversight, including price rebuilds and performance validation.
Review and monitor fee accruals such as Management Fees, CGT, DWT, and REIT Income Tax.
Support onboarding of new clients and portfolios by assessing process and system impacts.
Collaborate across teams to improve operational processes and enhance risk control frameworks.
Drive specialized projects related to structural changes, portfolio transitions, and fee analysis.
Ensure data integrity, compliance, and segregation of duties through regular access reviews.
Contribute to strategic initiatives, support incident reviews, and share institutional knowledge.

What We’re Looking For:

BCom degree or related qualification.
5–7 years of experience in investment operations, ideally in a multi-manager or asset management environment.
Knowledge of unitization systems (e.g. Interlink) and investment admin tools (e.g. InvestOne, HiPort).
Strong understanding of asset-based taxes, including CGT and DWT.
Analytical mindset, attention to detail, and a knack for process improvement.

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Job Description

Experience in the Identity space with a background in Active Directory or similar LDAP stores.
Expert knowledge of authentication with SAML, OAuth, OpenID and Kerberos
Experience knowledge in providing Federated Identity with solutions such as PING Federate or ADFS
Prior experience in providing RBAC solutions for clouds solutions (e.g. Microsoft Entra ID)
Experience scripting and automation abilities including PowerShell.
Engage and advise stakeholders within the business on Identity and Access Management best practices.
Define, improve and support Active Directory, Microsoft Entra ID (Azure AD) and Privileged Access Management within the organization.
Working knowledge of Azure Active Directory Connect synchronization software.
Leverage platform engineering expertise & a working knowledge of specific platforms and their constituent parts to positively contribute to platform feature and service designs
Take accountability for deeply understanding & building expertise on the platform, the platform contribution to the broader platform strategy & business and customer requirements & all available technologies
Positively contribute to define & implement the development/engineering lifecycle (end to end) and lead lifecycle improvements over successive releases.
Ensure consistent, usable, forward-looking, maintainable test infrastructure
Uphold our technical principles of self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
Apply knowledge and expertise in User / Customer experience to deliver a stable user experience in all design & development that is simple, elegant, and useful.
consistently provide key ideas for the enhancement & optimization of the platform
Demonstrate a strong commitment to the quality & ongoing quality assurance of the product/services in use and take appropriate action to resolve issues throughout the lifecycle of the product or service.
Ensure alignment to platform and service release plans for effective deployment of solution designs.
Drive & implement design review processes & practices with the team & participate & positively contribute to design reviews for the feature area led by others.
Cascade review lessons learnt for the benefit of the broader team.
Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
Continuously review & find ways to optimize team processes & improve engineering quality, productivity, and team responsiveness to feedback and changing priorities.
Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams.
Demonstrate knowledge of, identify & find required data for the ongoing monitoring & improvement of the platform feature area.
Proactively monitor the performance of the platform features & solutions.
Translate monitoring data into clearly articulated descriptions of opportunities & defects, their impact to the customer scenario and to the product or service, and the relevance to product and service targets (within scope of the job).

Accountability: Financial & Cost Optimization, Risk & Governance

Participate in incident management & DR activity applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Apply Group risk (e.g. Architecture, development, change & release etc.), governance, compliance & regulatory standards and frameworks
Proactively identify technical risks and mitigate these (pre, during & post release)
Update / Design all feature documentation aligned to the organization technical standards and risk / governance frameworks

Accountability: People

Apply collaboration skills in development practices & issue resolution regardless of team boundaries & lead communication with relevant stakeholders through to conclusion.
Contribute to a high-performance team environment & culture as a high performing member of a self-directed team aligned to agile working.
Leverage coaching techniques in all team related activity to drive a higher quality service, design and deployment of technical solutions.
Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve platform solution delivery.
Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution & proactively seek coaching & mentoring from others.
Participate in peer reviews, testing, problem solving within and across the broader team.

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Apply via company website ( http://www.netsurit.com ) or

 

We are preferably seeking an individual with previous exposure within the Retail (Sales) environment and experience in Merchandising, Stock Taking, Stock Control, Customer service and general Retail Branch Procedures.
Having technical knowledge in the DIY Tools or Hardware environment would be an absolute added advantage.  The ideal candidate should will be a confident individual that is reliable and honest and able to function as a team player. The Company encourages all designated groups to apply.

Desired Skills:

Merchandising
Customer Service
Sales
Stock Control

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Apply via company website ( https://www.adendorff.co.za/ ) or

 

Minimum education (essential):

Diploma in Languages / Journalism

Minimum education (desirable):

Degree in Languages / Journalism

Minimum applicable experience (years):

3 – 5 years

Required nature of experience:

Copywriting
Digital campaign idea/copy development
B2C / consumer marketing 
Proofreading
Editing
Administration
Experience working in a fast paced environment, like an agency, would be highly beneficial

Skills and Knowledge (essential):

English first language
Proficient in Microsoft Suite / Google Suite 
Excellent writing skills 
Excellent ad/campaign writing skills
Editing/proofing
Experience developing copy for U.S. market is a plus

Copywriting 60%

Create copy for ad campaigns and marketing campaigns. 
Liaise with the design team to generate ideas and create campaign artwork.
Campaigns include digital campaigns, search campaigns, and retailer marketing campaigns. 
Create copy for packaging, brochures, retailer displays, and other core marketing materials. 
Create new product launch copy including overall copy and recommendations for different mediums.
Write compelling and high-quality website content.
Write evergreen articles for the Lexie Hearing and Go Hearing blogs.
Optimize existing blog articles for relevance.
Ensure legal approval for all copy claims is obtained in writing from the Legal team.

Social Media 15%

Support the senior copywriters in creation of content; provide strategy input. 
Work with Design team as needed to find compelling visuals 
Monitor SproutSocial and load content as required 
Support creation of monthly content calendar for each assigned platform aligned with current overall.

Newsletters 10%

Draft newsletters for bi-weekly release.
Upload newsletters to Marketing Cloud.
Send out newsletters every second Friday.

Lexie Blog 10%

Maintain Lexie Blog.
Ensure articles are up-to-date and optimized. 
Upload articles.

QMS 5%

Ensure that QMS guidelines are adhered to. 
Ensure that all supporting documents are kept to date. 
Ensure that all processes are kept relevant.

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Apply via company website ( http://www.hearxgroup.com ) or

 

Key Purpose

Developing a vision, design (model, benefits, partners, build including operational delivery and systems), delivery roadmap, monitoring and scaling of selected healthcare delivery, Value-Based Care (VBC) and digital transformation initiatives aligned to the SRM and wider organisational strategy. Engagement with health providers, senior industry bodies and thought leaders regarding care delivery transformation. Has the authority, accountability, and responsibility to manage specific healthcare delivery transformation initiatives to achieve specific objectives.

Areas of responsibility may include but not limited to

Monitor, with the support of the wider SRM team, key metrics reflecting healthcare spend and utilization experience and recommend risk mitigation strategies to curb wasteful healthcare spend and enhance efficiencies.
Proactively identify and develop creative, large, and complex care delivery shared value initiatives and drive implementation roadmap, monitoring, and scaling of these initiatives.
Develop frameworks and mechanisms to track the ongoing effectiveness of initiatives and ensure they continue to deliver on intended objectives.
Co-ordinate and conduct activities with the main internal stakeholders in order to create the relevant documentation for external engagement.
Provide a professional, disciplined, industry referenced and forward-thinking approach to evaluating and improving the effectiveness of clinical pathways.
Where necessary, engage with providers and senior industry bodies to obtain opinion on clinical trends identified, clinical pathways, and influence wider adoption of care delivery shared value initiatives.
Actively contribute to the efficient and effective functioning of the Healthcare Delivery Transformation unit and SRM
Work closely with Discovery Health servicing, operations, digital and systems teams to ensure the highest levels of responsiveness.

Competencies

Works strategically to realise organisational goals. Sets and develops strategies. Identifies and develops positive and compelling visions of the organisation’s future potential. Takes account of a wide range of issues across, and related to, the organisation.
Sets clearly defined objectives. Plans activities and projects well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones.
Ability to make prompt, clear decisions, which may involve tough choices or considered risks. Takes responsibility for actions, projects and people. Takes initiative and acts with confidence working under own direction. Initiates and generates activity.
Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals.
Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels.
Makes a strong personal impression on others. Gains clear agreement and commitment from others by persuading, convincing and negotiating. Promotes ideas on behalf of self or others. Manages conflict.
Analyses numerical data, verbal data and all other sources of information. Breaks information into component parts, patterns and relationships. Probes for further information or greater understanding of a problem. Makes rational judgements from the available information and analysis. Produces workable solutions to a range of problems. Demonstrates an understanding of how one issue may be a part of a much larger system.
Rapidly learns new tasks and quickly commits information to memory. Gathers comprehensive information to support decision making. Demonstrates a rapid understanding of newly presented information. Encourages an organisational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback). Manages knowledge (collects, classifies, and disseminates knowledge of use to the organisation).

Education and Experience

A qualified Medical Doctor (registered with the HPCSA), with strong analytical or business focus
3 – 5 years of managed care funding or commercial organisation experience would be preferred
Ability to work with analytical teams in the development of Healthcare Delivery Transformation initiatives
Significant experience in the healthcare industry and understanding of the key business and clinical issues with a proven track record of innovation, delivery and performance
Public forum experience is critical
Excellent interpersonal and presentation skills
Strong administrative skills (MS Excel, MS Word & Power Point are essential)

Advantageous/Preferred Experience and Knowledge:

Master’s degree in Business Administration, Healthcare Management, Health Economics or Administration or other
At least 5 years’ experience leading successful implementation of business initiatives or strategy

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Apply via company website ( ) or

 

Key Responsibilities:

Client Engagement

Establish a high performing sales and retention (growth) team.
Actively lead, coach and develop the team to optimum performance levels to achieve targets contributing to the company’s objectives.
Setting and leading the achievement of targets in an operational, sales and service environment.
Ability to drive performance in sales-based environment with a focus on key performance indicators.
Ability to develop innovative and tailored tactics and strategies to manage customer needs.
Maintain quality standards for service delivery through identifying trends and planning for future needs.
Identify training needs and working with our training team to deliver best practice training to staff to improve customer experience and member retention.
Inform and monitor attendance and scheduling of training both formal and informal to ensure required service levels are maintained consistently, whilst enabling an environment of continuous improvement, including emergency staffing and leave coverage.
Create and maintain a high-quality work environment so team members are motivated to perform at their highest level.
Monitor and manage activity from multiple channels to ensure all customer contact is responded to in a timely manner without compromising customer satisfaction.
Resolve escalated member issues in accordance policies and procedures.
Review and manage all member contact across all channels to identify issues, gaps and highlight impact and solutions to resolve.
Establish key relationships and work closely with the leadership team, understand key activities (marketing, campaigns etc) and translate them into member contact volumes as well as the impacts of these activities.
Coordinate the testing and implementation of new processes, including technology solutions
Analyse and report performance data and make recommendations for performance improvements.
Provide leadership and proactively engage in team and whole staff activities to continually develop a practical understanding of overall business strategies and programs of work to support achievement of goals.
Review and evaluate calls against the Quality Assurance Framework and Customer Experience
Conversation Framework and provide feedback and coaching to team.
Lead the development and review of processes and associated documentation relating to the activity undertaken by the team.
Perform regular performance appraisals for the Consultants and develop growth and achievement (G&A) plans that support individuals in their ongoing development aligned with objectives.
Collaborate with and support the development of other team leads through role modelling and coaching to meet team objectives and outcomes.

Leadership teamwork and relationship building

Model the values and behaviours in the delivery of individual performance; actively contribute to a constructive, high performing team and organisational culture.
Conduct effective team meetings/huddles/briefings to ensure effective communication of organisational messages, to provide not only technical information, but also motivate and engage staff.
Develop and maintain professional relationships with peers and stakeholders across the business to support inter-departmental collaboration.
Independently prioritise work to support consistent achievement of individual and team key performance indicators; appropriately escalate issues impacting either performance and/or the business; and demonstrate a flexible, adaptable, mobile and energised mindset.

Accountability and extent of authority

Provide support and information to the Sales and Services Manager and executive team on the team’s activities and outcomes.
Ensure applicable procedures are always maintained.
Maintain knowledge of policies, processes and procedures and ensure all advice provided and processes undertaken are in accordance.
Actively maintain awareness of all risk and compliance obligations.
Consistently achieve individual goals and objectives; actively lead own growth and achievement planning and implementation.
Judgement and decision making

Actively offer and implement a course of action and solutions based on evaluation and analysis of numerical and written information focused on results.
Make decisions which are objective and free from undue influence consistent with risk culture and approved strategic priorities and objectives.
Make decisions consistent with operational delegations and delegate or escalate matters appropriately.

Requirements

Key Requirements of the Role:

Grade 12 with English and a second language
Undergraduate/Postgraduate qualification in related field advantageous
Minimum of 3 – 5 years client service and/or sales experience
Previous Retentions experience preferred, able to manage a team effectively and motivate team members to meet required targets. 
Proven experience managing a team in a contact centre environment and or call centre will be advantageous.

Apply via company website ( N / A ) or

eplan.mcidirecthire.com

 

Job Summary:

The Desktop Support Technician provides technical assistance to users throughout the organization, ensuring smooth operation of hardware, software, and network systems. The role involves diagnosing and resolving IT issues promptly while delivering excellent customer service. The ideal candidate will have strong problem-solving abilities, effective communication skills, and a solid foundation in IT support practices.

Key Responsibilities:

Provide first-line technical support to users via phone, email, or in-person – primary rule of engagement will be via a ticket.
Troubleshoot and resolve hardware, software, and network issues on Windows and Mac operating systems.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
Set up and manage user accounts, permissions, and access rights in accordance with company policies.
Assist with software installations, updates, and patch management.
Maintain IT asset inventory, ensuring accurate records of hardware and software.
Support remote users with VPN connectivity and other remote access tools.
Document IT support requests, solutions, and troubleshooting steps in a ticketing system.
Assist in IT projects, including system upgrades, migrations, and deployments.
Ensure compliance with company IT policies, security guidelines, and best practices.
Provide training and guidance to end-users on IT-related topics and best practices.
Collaborate with other IT team members to enhance overall IT service delivery.
Ability to manage printer services as and when needed.

Required Skills & Qualifications:

Bachelor’s degree in information technology, Computer Science, or a related field.
2+ years of experience in IT desktop support, help desk, or similar roles.
Strong knowledge of Windows and Mac operating systems.
Experience with Microsoft Office 365, Active Directory, and remote desktop support.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.).
Familiarity with IT security best practices and endpoint protection tools.
Excellent troubleshooting and problem-solving skills.
Strong organizational, time management and communication skills with a customer-focused approach.
Ability to work independently and manage multiple tasks effectively.
Ability to prioritize and easily adapt in a fast-paced environment.
Must meet deadlines, accomplish tasks as agreed upon time structures
Certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are advantageous.
Knowledge of scripting or automation (PowerShell, Bash, etc.) is a plus.
Experience working in an ITIL-based service management environment.
Prior experience in an enterprise environment supporting 500+ users.

Apply via company website ( N / A ) or

nimble-group.breezy.hr