Job Region: KwaZulu-Natal

Purpose of the role

The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store.  This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand.   
You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles

Key Performance Areas

Assist Retail Manager with all administrative tasks.
Assist with the repairs and returns in a timely manner.
Schedules, submits, and initiates customer returns in accordance with standard procedures.
Assist with Daily cash ups and processing of the cash book, and provide reports for head office.
Assist with quality improvements to enhance all services and prepare all required paperwork for same.
Manage and resolve all issues in customer accounts.
Develop and maintain effective relationships with all clients and staff

Requirements

Matric/Grade 12.
Previous experience in an administrative role.
Great attention to detail.
Great communication skills written and verbal.

Apply via company website ( https://acdc.co.za/ ) or

acdc.mcidirecthire.com

Job Description

A vacancy exists for a Security Manager.   The position will report to the  Branch manager. 

Minimum Requirements:

Grade 12 (Matric) Certificate of equivalent.
PSIRA Grade A registered and accredited.
5-8 Years Security experience.
Minimum 4 – 5 years’ Security Experience.
No Criminal Record or any pending cases.
Valid driver’s license with own reliable transport.
Staff Management experience essential.
Computer literacy and very strong Admin Skills.
Must be physically fit and in good health.
If and when required and do site visits after hours.
Applicants to reside in Durban

Key Performance Areas: (not totally inclusive):

Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
General management and supervision of security staff and ensuring that all their queries are dealt with promptly
Ensuring that contractual requirements are met as stipulated by the Client.
Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
Dealing with all required administration matters.
Liaising daily with Branch management on various operational issues.
Submitting relevant weekly / monthly incident and general reports as required by Management.

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Job Description

A leading property marketing agency is looking for a Digital Designer to join their dynamic creative team, driving world-class digital communication and property marketing. The agency is based in Durban, KwaZulu-Natal, and is a global turnkey property marketing agency. This is an exciting opportunity for a commercially astute designer to drive impactful, high-performing electronic communication, with a strong focus on emailers that not only look beautiful but also achieve measurable results. You will conceptualize, design, and build mailers in line with the electronic communication strategy and brand guidelines. If you have at least 3 years’ experience in a digital-focused role, strong skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and a deep passion for digital design, we want to hear from you!

Responsibilities:

Design and execute all electronic mailers to be world-class, responsive, and align with strategic goals for measurable results (70%).
Optimize email campaigns by applying best practices in segmentation, audience personalization, and continuously analysing performance metrics (e.g., open rates, CTR).
Work with writers to ensure cohesive messaging and design.
Manage databases for data integrity and compliance, ensuring speedy and error-free execution.
Design effective static and animated Google Display Ads that follow best practices for optimization (image, copy, CTA) and conversion.
Collaborate with the marketing team on Google Ads to analyse results and iterate creative for improved ROI.
Design engaging, scroll-stopping social media content (for Facebook, Instagram, LinkedIn, etc.) and adapt designs for various formats (stories, reels).
Ensure social media designs align with the content creators’ messaging strategy and brand voice.
Provide ad hoc design support across various digital and print touchpoints, including brochures, presentations, and banners.
Work with other designers to ensure the consistent application of corporate identity (CI) across all platforms.

Requirements:

A Graphic Design Diploma or a higher relevant qualification is essential.
At least 3 years of design experience, preferably in digital roles.
Proven, demonstrable ability to design, build, and successfully execute email marketing campaigns.
Strong skills in the core professional creative tools, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).
Familiarity with major email marketing platforms.
A solid understanding of digital design principles applicable to email, social media, and paid digital advertising.
Experience in property or real estate marketing is advantageous.
Exposure to luxury and lifestyle brands is advantageous.
Strong understanding of ad design optimization for search and social media platforms is advantageous.
Familiarity with audience targeting, analytics, and campaign reporting is advantageous.

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We are seeking a dedicated Customer Services Agent to support a new project with a new client. You will be responsible for providing first class customer service telephony and email support to customers, using empathy, strong listening and communications skills to answer questions about the products and processes relating to the client, specifically complaints. High levels of engagement are required and there is potential to receive additional training for more complex tasks as the project develops.

What you’ll be doing:

Handling inbound calls and emails from customers with professionalism and empathy
Completing complaint logging, data reconciliation and call taking (in-time) activities
Providing clear, helpful information on complaint processes and general enquiries
Keeping customers informed about complaint progress
Meeting personal and team performance targets
Growing your skills – with potential for further training on more complex queries

What we’re looking for:

Previous experience in a customer-focused environment.
Working in a financial service environment – Imperative
Excellent communication and active listening skills.
High attention to detail and accuracy.
Resilience, adaptability, and a team-player attitude.
Basic knowledge of CRM systems – or a willingness to learn!

Minimum Job Requirements

National Senior Certificate (Grade 12)/Matric
Clear Credit and Criminal record
Clear HR Records
1- 2 years’ experience in Customer Service International Campaign role 
Proven experience in the insurance space/FSP Campaign 
Proven track record of high performance
Excellent command and use of English, both written and Verbal
Attention to detail.
Strong analytical and numeric skills

Required Skills

Experience in a customer centric environment and having some relevant recent telephony experience.
Deliver high levels of accuracy and consistent quality
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Goal-oriented with a drive to succeed in a competitive environment.
Familiarity with CRM software and complaints management tools preferred although not essential as full training will be provided
Persistent and resilient attitude towards rejection and challenges.
Ability to work under pressure and meet tight deadlines.

Apply via company website ( N / A ) or

huntswood.simplify.hr

Job Description

We are seeking a talented Videographer to join our in-house marketing team. In this role you will collaborate closely with our marketing professionals to conceptualize, shoot and edit compelling video content for various platforms. We are dedicated to creating high-quality content that engages and inspires our audience. We are looking for a talented and creative videographer to join our team.

Responsibilities
Conceptualizing:

Collaborate with the brand team in order to understand brief requirements and timelines for all content to be developed. 
Conceptualize and story board the video element of a brief and develop plans that consider timelines and activities. 
Consult with Senior Videographer on gear direction needed for each job.

Content Development

Shoot and edit under the supervision of a Senior Videographer.
Ensure usability of all work, across multiple platforms. 
Sourcing music and building a database of music for production use. 
Source relevant equipment from external suppliers.  

Edit & Manage: 

Review finalized artwork and refine where necessary. 
Ensure that project objectives are met and aligned with the overall campaign. 
Editing footage to ensure it is in line with specs & format. 
Continuously discover & suggest new editing techniques/ trends & software to maximize efficiency and to stay abreast of innovation. 
Manage in store digital signage.                    

Qualifications

Degree/Diploma in film/video related studies                                                       
3-5 years experience shooting and editing for corporates – ideally with fashion clients.                                   
Adobe After Effects, Adobe Premiere/Da Vinci resolve, Adobe Illustrator, Adobe Photoshop, RedCine-X Pro, Strong Camera equipment knowledge and skills.

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Description

At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationship, with colleagues, clients and other stakeholders and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities. 
BDO South Africa has a vacancy for an Audit Manager in our External Audit Division at our Durban office.
The Audit Manager oversees and ensures that the project runs efficiently and profitably from inception to sign off, by managing all the relevant stakeholders in accordance with the Firm’s policies and procedures. The Audit Manager further supports the Engagement Partner with clients’ commercial management and business development initiatives. 

Reporting to the Audit Partner you will inter alia be responsible for: 

Business Development 
Negotiating budgets/fees and overruns for clients once fee base has been agreed with the   partner 
Managing WIP, write offs, fee queries and debtors 
Ensure Timeous and accurate billing of clients 
Accurate and Timeous planning of audits. 
Management and the Execution of audits. 
Managing staff movements on and off the job and timeously communicate to all relevant parties. 
Manage and control staff allocations on audit project. 
Ensure completion and finalisation of audits 
Building of effective relationships with clients and staff. 
Ensure Exceptional Client Service. 
Decide on audit appropriateness of audit opinion by resolving issues which might impact on the audit opinion and ensuring that these are brought to the attention of the engagement partner and documentation thereof. 
Manage the client and ensure that the project is delivered within the scope agreed on 
Mentoring of trainees 
Timeous completion of performance reviews

Qualifications and Experience:

CA(SA) 
A minimum of 2 years post article management experience with long term audit ambitions – partner/director 
Listed companies experience will be an advantage.

Competencies:

Strong Technical Ability 
Extremely high level of attention to detail and analytical and problem-solving abilities. 
Ability to communicate effectively – Verbally and Written
Ability to relate to clients at executive level
Ability to apply sound professional judgment.
Demonstrate a commitment to self-development and growth through research and attending courses relevant to role.
Promote teamwork within the Audit Teams
Strong Planning, organising and control skills

Apply via company website ( https://www.bdo.co.za/en-za/home ) or

bdo.mcidirecthire.com

An exciting opportunity exists for a Human Resources Administrator at the NATIONAL BRANDS LIMITED (NBL) Durban Tea factory. The successful incumbent will report to the Human Resources Manager and will be responsible for providing general administrative and office support to the Human Resources department to facilitate operational effectiveness and efficiency.

Job Specification:

Key Performance Areas:

Management of clocking system against uncommunicated and unaccounted absence
Daily receiving and recording of overtime and acting allowance claim forms, verifying compliance against submitted pre-authorisation forms
Weekly capturing of employee rosters for all departments on
Management of the HR Movement Inbox.
Flag, challenge and report any deviations against site procedure.
Follow-up on corrected claim forms.
Verify overtime hours on time sheets per department to compile weekly dashboard.
Compile weekly reports on excessive overtime.
Facilitate Fixed Term Contract processes and maintain employee role profiles.
Daily receiving and recording of leave forms, verifying accuracy of completed forms against compliance.
Verify leave forms against leave captured on BesTime and SAP.
Act as backup for leave capturing processes.
Support with tracking and filing Role Profiles on employee files
Support with scheduling training and tracking completion of Employee Self-Service (ESS).
Support management with processing of short-time.
Process all time and attendance entries on BesTime to drive weekly payroll processing.

Experience:

At least 3 years’ HR administration experience gained in a unionized environment within the FMCG/Manufacturing industry
Solid understanding of the payroll process
Experience in SAP or BesTime

Qualifications

A completed tertiary qualification in Human Resources (National Diploma or a Bachelors’ degree)

Additional Requirements

Knowledge of BesTime or any other time and attendance systems would be highly advantageous
Proficient in using Microsoft Office (Excel, Word, PowerPoint & Outlook)

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JOB PURPOSE

The Brand Experience Specialist supports Power Brand Lead in creating integrated brand plans as part of the Demand Creation Squad. Lead in developing and executing Brand activation, shopper & retail experiences (POS/ Materials/artwork, in-store activations, sampling experiences).

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Develop and execute unmissable, engaging and impactful Power Brand experiences that connect with the target audience/social cohort, reinforce brand positioning, and drive measurable results including awareness, penetration and brand power.
Lead the planning and execution of in-store activations; main shelf and additional visibility; retail / sampling experiences, creating memorable moments that enhance the shopper journey, driving penetration, sales and UBS.
Collaborate with the Influencer & PR Lead and Content team to integrate into brand experiences, leveraging their reach and engagement to amplify events and generate content.
Manage external activation agency relationships, providing clear briefs, overseeing development; whilst ensuring seamless execution within budget and timeline parameters.
Analyse the performance of brand experiences, tracking key metrics such as attendance, engagement, social media buzz, sales impact to measure ROI and inform future strategies.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

Proven Experiential Marketing: Typically 3+ years of experience directly conceiving, planning, and executing brand activations, ideally with a digital-first approach.
Track Record in Beauty (preferred): Experience within the beauty industry or with beauty brands, understanding the target audience/social cohort and trends.
Shopper Journey Optimisation: Demonstrated success in analysing and improving customer experiences across multiple touchpoints (online store, social media, shelf, etc.).
Project Management Prowess: Evidence of managing complex projects with multiple  stakeholders, budgets, and timelines, ensuring successful delivery and budget ROI.
Digital Marketing Expertise: Confidence with digital marketing channels, tactics, and their role in amplifying brand experiences.
Innovation Execution: success in delivering brand experiences across the shopper journey to drive trial, desire and conversion.

Other

Retail Experience: Experience with visual merchandising, store design, shelf visibility, in[1]store events, sampling.
Agency Experience: Working at an experiential marketing agency with diverse experience across multiple brands and projects is an advantage.
Data Analysis Skills: Confidence using data to track activation performance, measure ROI, repeat post sampling to inform future strategies.

Apply via company website ( https://www.unilever.co.za ) or

careers.unilever.com

Attention Travellers, Your Search for the Perfect Job Ends Here!

Soon, you’ll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you’ll have the full support of your team. So buckle up and read on… your next adventure awaits!

Your First-Class Employee Benefits

Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Educational Trips’ to explore new destinations and products around the world.
Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’ (pack your bags for Lisbon 2024!).
Be Yourself: Thrive in a workplace that values individualism – come as you are!
Stay Healthy: Benefit from our contribution to your medical aid and have access to Healthy Company. 

What It Takes to Be Part of Our Team

Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

How You’ll Open Up the World for Our Customers

Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

Job Requirements:

Education and qualification

Minimum requirements:

Matric
Added advantage: Tertiary qualification

Experience

SA citizen
4 years’ experience in a sales and target driven role
Travel experience advantageous
Proven track record

Apply via company website ( http://www.flightcentre.com.au ) or

careers.fctgcareers.com

ROLE PURPOSE

To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

MAIN OUTPUTS

Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
Establish and monitor a cleaning plan for each building in accordance with the service level agreements
Conduct site visits of allocated sites and report on activities, results and recommendations.
Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
Control and management of Company assets.
Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
Ensure to maintain health and safety requirements on sites, keep safety file up to date
Ensure the staff is trained on Health and Safety as required by the OSH Act
Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
Provide monthly horizontal feedback and variance explanations

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
SAFMA Certified facilities Supervisor
Matric (Senior Certificate)
Valid SA Drivers’ License
3 years Knowledge and experience in the Cleaning/Hygiene industry or Outsourced property services
Basic knowledge of HR related issues and procedures; Property Management
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP, D365
Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

Initiative/Proactivity
Deadline Driven & Highly Motivated
Stress Tolerant
Excellent Written Communication
Capacity Building
Coaching
Customer Focus & Quality Management
Negotiation Skills
Analytical Skills & Process Improvement
Financial Planning and Strategy
Teamwork & Partnering
Relationship Building
Interactive Reasoning, Strategic Thinking & Strategic Planning
Excellent Oral Communication
 

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