Job Region: KwaZulu-Natal

What will you do?

This is a management role within the regional (geographical) SanlamConnect structure reporting to the Regional General Manager.   The role has a strong tactical focus with some strategic contribution.  This role forms part of and contributes to the regional MANCO.  
The role is primarily responsible to drive sales and grow market share in the region through Broker Consultants / Independent Consultant & Broker Support Outsourced Consultants.

Output/Core Tasks:

The expectations of the role is to:

Serve on Regional MANCO and contribute to Regional Sales Strategy 
Translate regional strategy into tactical and operational sales goals
Drive and support marketing and business building initiatives
Set and drive sales and manpower targets
Manage expenses
Manage operational effectiveness
Manage and develop staff 

What will make you successful in this role?

Qualification & experience 

Essential that the candidate has:

Extensive Financial Services experience of which 5 years must be in a recent Broker Distribution environment.
Commercial/Financial/ degree/diploma or Business Management Qualification
CFP/RFP3/Wealth Management or equivalent (i.e.: 120 credits)
Sales and Operational Management/leadership of a unit would be advantageous

Knowledge and skills 

To be successful you will need to demonstrate good experience in:

IT:

MS: Office (Excel, Word, PP)
Web based platform tool/site
Advisor tools (i.e.: Sanfin; Leads program, SanQuote, Sanport) would be advantageous  
AUTONUB would be advantageous  
MyWorkSpace

Business/Management:

Financial Services Industry Knowledge 
Specialised knowledge within different channels (SBD channels)
Financial Services Product Knowledge (Sanlam and competitors) 
Legal technical Knowledge (product related)
New and Existing business processes
Broker contracts
Sales and related administration processes
Leads management and campaigns/competitions)
Leadership and Management skills to manage staff 
Budgets and expense management (including profitability and VNB)
Debt management
Relevant regulatory legislation and compliance knowledge (FAIS accredited)
Different SanlamConnect models and value propositions

Personal qualities 

Cultivates innovation 
Client focus 
Drives results 
Collaborates 
Flexibility and adaptability (being resilient)
Financial acumen
Business insight 
Plans and aligns
Balance stakeholders 
Decision quality 
Treating customers fairly (TCF)

The closing date for applications is 28 October 2025.

go to method of application »

Apply via company website ( ) or

 

We are seeking a dedicated Customer Services Agent to support a new project with a new client. You will be responsible for providing first class customer service telephony and email support to customers, using empathy, strong listening and communications skills to answer questions about the products and processes relating to the client, specifically complaints. High levels of engagement are required and there is potential to receive additional training for more complex tasks as the project develops.

What you’ll be doing:

Handling inbound calls and emails from customers with professionalism and empathy
Completing complaint logging, data reconciliation and call taking (in-time) activities
Providing clear, helpful information on complaint processes and general enquiries
Keeping customers informed about complaint progress
Meeting personal and team performance targets
Growing your skills – with potential for further training on more complex queries

What we’re looking for:

Previous experience in a customer-focused environment.
Working in a financial service environment – Imperative
Excellent communication and active listening skills.
High attention to detail and accuracy.
Resilience, adaptability, and a team-player attitude.
Basic knowledge of CRM systems – or a willingness to learn!

Minimum Job Requirements

National Senior Certificate (Grade 12)/Matric
Clear Credit and Criminal record
Clear HR Records
1- 2 years’ experience in Customer Service International Campaign role 
Proven experience in the insurance space/FSP Campaign 
Proven track record of high performance
Excellent command and use of English, both written and Verbal
Attention to detail.
Strong analytical and numeric skills

Required Skills

Experience in a customer centric environment and having some relevant recent telephony experience.
Deliver high levels of accuracy and consistent quality
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Goal-oriented with a drive to succeed in a competitive environment.
Familiarity with CRM software and complaints management tools preferred although not essential as full training will be provided
Persistent and resilient attitude towards rejection and challenges.
Ability to work under pressure and meet tight deadlines.

Apply via company website ( N / A ) or

huntswood.simplify.hr

 

Job Description

We have great opportunities for qualified skin therapists to work with the World’s no1 skincare brand! Dermalogica is looking for driven and passionate skin therapists to drive sales and business objectives and be a brand ambassador!
Do you want to be part of our tribe?
We are looking for confident professionals who are happy to engage with customers, converting them to be a Dermalogica devotee.

Key Responsibilities of our Retail Skin Therapists:

Perform all treatments and concept procedures regularly and according to the Dermalogica Standards
Take ownership of monthly targets and keep abreast of daily goals and targets achieved.
To ensure that accurate and detailed consultations and Face Mapping is conducted with each new client and ensure all records are updated after every visit on the POS system.
Assist consumers with retail and follow up with consumers telephonically/via email post product sales and treatments regarding their results of treatment and/or products used.
Be available for all relevant store activities including meetings, workshops, inventory, unpacking orders, sales promotions.
Maintain the treatment area (and other work areas) in a professional manner including stocking shelves, cleaning all the areas including the skin bar and product pool, and replenishing product.

Do you have the below skills?

Our retail Skin Therapists must have a Skin Care Qualification NQF Level 4 (minimum 3 years full time)
Be able to work retail hours including evenings & weekends
Have a passion for retailing and a sales track record
Be confident in engaging with customers
Self-motivated
Proficiency in Microsoft Office
Previous Dermalogica experience is an advantage
Want to become part of the next chapter in Dermalogica’s rich history of success?
Apply today to join the Dermalogica tribe!

Experience:

Skin Care Therapist: 2 years (Required)
License/Certification: Skin Care Therapist Qualification (Preferred)

Apply via company website ( http://www.dermalogica.com ) or

dermalogica.simplify.hr

 

Job Description

 FEM is looking to appoint a Medical Claims Administrator in our Durban branch in the Claims Department. The overall objective of the position is to ensure that all registered claims are assessed and administered efficiently and effectively in terms of the Compensation for Occupational Injuries and Diseases Act. The position requires the incumbent to have functional computer literacy, good literacy and numeracy skills as well as an excellent performance track record. Knowledge of the COID Act and workman’s compensation will be a distinct advantage.
The minimum requirements of the position are a degree or diploma in Nursing, Physiotherapy, Occupational Therapy and Radiography or any equivalent medical qualification as well as active registration with the respective regulatory professional body. A minimum of 2 to 3 years’ experience in a related environment coupled with the ability to demonstrate experience and the ability to speak more than one language are part of our minimum requirements.
Excellent customer focus, the ability to work in a highly pressurised environment, quality orientation, reliability and excellent communication complete our requirements.

Apply via company website ( N / A ) or

fema.simplify.hr

 

ROLE PURPOSE

To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)

MAIN OUTPUTS

Manage the operational activities of the area to support and contribute to the company strategic plan and long-term strategy.
Develop and Maintain systems to ensure client service level agreement adhered to at all times and relationship with client contact person and accounts person.
Establish and monitor a cleaning plan for each building in accordance with the service level agreements
Conduct site visits of allocated sites and report on activities, results and recommendations.
Manage delivery of cleaning chemicals and consumables to sites. Manage availability and condition of site equipment
Control and management of Company assets.
Implement cleaner work schedules and evaluate and manage performance; Adhere to company policy and procedures
Ensure to maintain health and safety requirements on sites, keep safety file up to date
Ensure the staff is trained on Health and Safety as required by the OSH Act
Achieve monthly non contractual revenue targets; Maintain existing customer base and ensure up selling on existing contracts
Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
Provide monthly horizontal feedback and variance explanations

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

NQF Level 6: Diploma Property Management, Project Management, Operations Management or related formal qualification
SAFMA Certified facilities Supervisor
Matric (Senior Certificate)
Valid SA Drivers’ License
3 years Knowledge and experience in the Cleaning/Hygiene industry or Outsourced property services
Basic knowledge of HR related issues and procedures; Property Management
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), PRP, D365
Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

Initiative/Proactivity
Deadline Driven & Highly Motivated
Stress Tolerant
Excellent Written Communication
Capacity Building
Coaching
Customer Focus & Quality Management
Negotiation Skills
Analytical Skills & Process Improvement
Financial Planning and Strategy
Teamwork & Partnering
Relationship Building
Interactive Reasoning, Strategic Thinking & Strategic Planning
Excellent Oral Communication
 

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Apply via company website ( N / A ) or

 

Job Description

We are offering an internship program for students and recent graduates in Civil and Mechanical Engineering, as well as Quantity Surveying. We’re seeking graduates eager to join a high performing organization where they can develop, enhance, and refine their skills within their area of specialization. Ideal candidates will be motivated to contribute to the success of Stefanutti Stocks Coastal.

We offer the Interns:

Full operational understanding of our business and the markets we operate in.
Active involvement in the day-to-day operations of the business.
Various rotational assignments across different functional areas to foster mobility and cross functional thinking.
Professional Coaching and Mentoring.
Competitive salary and benefits value proposition.
Opportunity for continued employment at successful completion of program.

Job Requirements

Bachelor’s Degree or an NQF level 6 qualification in fields related to Civil, Construction, Mechanical and Quantity Surveying.
Excellent academic record.
Excellent interpersonal skills.
Knowledge and experience of MS Office package.
Ability to work effectively in a team environment.
Active participation and proactive attitude to service delivery.
Excellent academic record.
Driver’s license, added advantage.

Apply via company website ( http://www.stefanuttistocks.com/ ) or

jobs.mcidirecthire.com

 

Job Summary:

The Internal Salesperson will play a key role in driving sales and supporting our customers. This position involves managing leads, engaging with customers, and processing sales transactions. The successful candidate will be responsible for maintaining accurate sales records, staying informed about our products, and collaborating with other departments to ensure a seamless sales process. This role requires strong communication skills, a customer-focused mindset, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

Lead Management:

Follow up on inbound inquiries and leads via phone, email, or other communication channels.

Customer Interaction:

Engage with potential and existing customers to understand their needs and offer appropriate products or services.
Build and maintain strong relationships with clients to encourage repeat business.

Sales Processes:

Prepare and send quotations, proposals, and sales orders.
Process incoming sale orders.

Sales Administration:

Maintain accurate and up-to-date records of customer interactions and sales activities.

Product Knowledge:

Stay informed about the company’s products, services, and industry trends.
Educate customers about product features and benefits to assist in their purchasing decisions.

Sales Support:

Collaborate with other departments, to ensure a seamless sales process.

Knowledge and Abilities:

Sales Acumen: Strong understanding of sales techniques and customer service practices.
Highly Organised: Ability to manage multiple tasks, prioritise, and meet deadlines in a fast-paced environment.
Excellent Communicator: Strong verbal and written communication skills to effectively interact with customers and team members.
Tech-Savvy: Proficiency in using sales software and tools.
Problem Solver: Ability to identify customer needs and provide effective solutions.
Professional: Professionalism in all interactions, demonstrating a high level of integrity and reliability.

 Qualifications and Experience:

Education: Grade 12 Certificate or equivalent.
Experience: Minimum of 2 years’ experience in an internal sales or customer service role, preferably within the electrical products or related industry.
 

go to method of application »

Apply via company website ( http://www.mce.co.za/ ) or

 

Purpose of the Role

The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.

KEY RESPONSIBILITIES

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

Achieve monthly and annual sales targets
Assist in setting up and driving sales at events/launches/retailer activities
Provide feedback on sales/customer related issues or concerns timeously

BRAND MANAGEMENT

Monitor competitor activity, stay up to date with current industry trends
Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
Adhere to and maintain brand standards at all times

STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

Ensure that stock is merchandised according to merchandising guidelines
Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
Stock administration, stockloss prevention, stock level control and management
Implementation and adherence to operating procedures and policies at all times
Asset control and security
Point of sale

CUSTOMER EXPERIENCE

Provide an exceptional and consistent client experience to all clients
Uphold and reinforce the Client journey and experience standards
Build relationships, loyalty and inspire confidence in clients by providing fragrance recommendations
Use expert knowledge and skills when demonstrating fragrances to clients
Share fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
Drive increased customer data base (attraction of NEW customers)

TEAMWORK

Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
Support and assist new team members with onboarding and orientation
Ensure that exceptional; consistent standards are maintained
Live the company values; conduct oneself with integrity at all times

ADMINISTRATION

Daily tracking sheets/reports completed and submitted as required
Implementation of CRM processes
Retail reports and updates as required

COMPETENCIES

Deciding and Initiating Action
Working with People
Relating & Networking
Adhering to Principles and Values
Persuading and Influencing
Planning and Organising
Delivering Results & Meeting Customer Expectations
Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate
At least 2 years cosmetics/fragrance experience within a retail environment
Must be able to demonstrate retail knowledge and current industry trends
Must be a team player, an active learner and problem-solver
Must be willing to work weekends and shifts as required
Must have own transport

go to method of application »

Apply via company website ( http://www.prestigecosmetics.co.za ) or

 

Position Purpose

To uphold the integrity and promote the image of Lindt by managing day-to-day operations of the Lindt Retail Boutique.  To work closely with the staff members, Store Manager, personnel and appropriate corporate contacts resulting in the aggressive growth and development of the Lindt Brand

Store Operations:

Assist with the daily operations of Lindt retail Boutique
Uphold the values of exemplary customer service through modeling of behavior and establishing appropriate guidelines
Monitor sales on a daily basis with a goal to maximize store profitability without sacrificing customer service
Timely ordering of merchandise and supplies with focus on overall inventory management and loss prevention
Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration
Develop and grow Corporate Sales business and strategy
Develop and utilize full knowledge of all products and sales information with a constant focus on achieving sales goals while controlling expenses
Maintain high standards for cleanliness and food/product safety
Open and close the Boutique according to shift plan
Conduct monthly reports as required by Head Office

Marketing:

Seek out local marketing opportunities and support corporate marketing initiatives
Implement local marketing initiatives driven by the Marketing department
Compliance with price changes and corporate merchandising initiatives
Maintain store merchandising presentation to company standards

Skills & Knowledge:

Strong verbal and written communication skills
Familiar with social media channels
Strong time management habits
A self-starter with an ability to work both independently and as a team member
Excellent attention to detail, organizational and excellent multi-tasking skills
Computer literacy in Microsoft, Excel and Outlook
Experience in merchandising and presentation of premium products along with highly developed customer service and selling skills
Sales oriented, able to develop and build business
A talent for sales and selling
A passion of chocolate!
Friendly
Outgoing
Proactive

Job Requirements

2-4 years retail management experience
Tertiary education preferred

go to method of application »

Apply via company website ( N / A ) or

 

The purpose of the job will be to oversee the financial health and growth of Business to Consumer sector by providing strategic financial insights, managing financial risks, and ensuring that financial operations align with the companys business objectives.

Job Description
Financial Planning and Analysis

Developing Financial Models: Constructing detailed financial models to predict future financial performance under various scenarios.
Forecasting: Utilizing historical data, market trends and seasonality to project future revenues, expenses, and profitability.
Strategic Analysis: Providing insights on potential business ventures and strategic decisions through detailed financial analysis.
Product Analysis: Provide financial models that can be used to build profitable

Budget and Forecast Management

Budget Creation: Collaborating with department heads to create realistic and achievable budgets that align with the company’s strategic goals.
Variance Analysis: Comparing actual financial performance against the budget and investigating significant variances to understand their causes.
Resource Allocation: Ensuring that financial resources are allocated efficiently to support key business initiatives and operational needs.

Reporting and Compliance

Financial Statements Preparation: Overseeing the preparation of balance sheets, income statements, and cash flow statements in accordance with accounting standards.
Regulatory Compliance: Ensuring all financial reporting complies with relevant laws and regulations, such as GAAP or IFRS.
Internal Reporting: Providing timely and accurate financial reports to internal stakeholders to aid in decision-making.

Performance Monitoring

KPI Tracking: Identifying and monitoring key performance indicators to measure financial health and operational performance.
Benchmarking: Comparing the company’s financial performance against industry standards and competitors.
Performance Reviews: Conducting regular reviews with management to discuss financial performance and implement necessary adjustments.

Risk Management

Risk Identification: Recognizing financial risks related to market fluctuations, credit, liquidity, and operational inefficiencies.
Risk Mitigation Strategies: Developing and implementing strategies to manage and mitigate identified risks.

Stakeholder Management and Decision Support

Providing decision support to senior finance leadership
Maintaining relationships with stakeholders
Providing real-time support, financial guidance, and insights into business performance
Supporting development of business cases and proposing financial solutions to challenges
Works closely with business units to understand their needs and challenges.
Develops business cases for new initiatives and assesses commercial feasibility.

Cost Control and Efficiency

Cost Analysis: Conducting thorough analyses of cost structures to identify areas for cost reduction.
Process Improvement: Recommending and implementing process improvements to enhance operational efficiency and reduce costs.
Supplier Negotiations: Negotiating with suppliers and vendors to obtain the best terms and pricing to control procurement costs.

Investment Analysis

Capital Expenditure (Capex) Evaluation: Assessing the financial viability of potential capital expenditures and projects.
Return on Investment (ROI) Analysis: Calculating and analyzing the expected return on investment for various projects and initiatives.

Job Requirements

Degree in Finance, Accounting, Economics, Business Administration
Chartered Accountant registration with appropriate recognised professional body.
At least 6 years of professional experience or equivalent with 3-4 years of relevant experience in a well-disciplined organisation where best practices are integral to the management of the business.
Experience leading a financial planning and analysis (or similar) team with a thorough understanding of financial accounting and management reporting.
Solid experience leading and managing in a matrix environment.
Experience in financial, accounting and project management systems, policies and procedures
Experience in SQL, database analytics, and ERPs.
Exposure to Telco or Banking environments preferred.

Knowledge, skills and attributes:

Strong commercial orientation and business acumen.
Excellent analytical, financial modelling, and problem-solving skills.
Ability to develop business cases and present financial information to senior stakeholders.
Solid influence management and stakeholder engagement skills.
Familiarity with SQL and database management for enhanced data analytics.
General business analysis and strategic thinking.
Previous experience in Telecommunications or Banking sectors will be advantageous.
Excellent knowledge of GAAP, IFRS, and related financial compliance requirements.
High energy, enthusiasm, and a proactive approach to continuous improvement.
Ability to work in a dual reporting matrix environment

go to method of application »

Apply via company website ( http://www.ignitiongroup.co.za/ ) or