Job Description
Job Purpose
The SED & Community Engagement Manager will be accountable and responsible to own, proactively engage and cultivate relationships with internal and external stakeholders (including community leaders, government, Gaming Boards, etc.) with the aim of ensuring that Sun’s relationships with the local communities are strong, offer shared value and sustainable socio-economic development.
The role will include the planning and delivery of SED and ED &SD projects in collaboration with Group SED and Procurement with the objective of connecting company success with social progress and facilitating income generating activities and mentorship for targeted beneficiaries.
Key Performance Areas
Delivered Unit SED / ED Plans & Reports
Act as a Subject Matter Expert on issues of SED / ED for the resort
Conduct BBBEE impact assessments for the business unit and develop SED / ED business plans, key objectives and an annual schedule around the delivery of projects for the units
Create opportunities to maximize recognition on the BBBEE SED and ED pillars.
Design and provide recommendations on SED / ED project plans and projects
Report on project progress and results for the business unit
Collect the required data to successfully complete BBBEE file for verification process
Verify the authenticity, validity and correctness of all documentation submitted for verification
Plan, prepare and manage BBBEE verification audits
Provide training and coaching to functional managemen
Provide input to SED / ED budget requirements and expense control for the business units
Track and report on BBBEE SED and ED spend and scoring for the business unit(s), ensuring that the relevant back-up information is available and easily accessible
Keep up to date with latest legislation, regulations and leading practice in the area of SED / ED and the impact for the organization
Act as an advisor to business operations with recommendations for compliance on issues of BBEEE SED compliance; ethical standards and Company’s bid commitments in this regard
Community Engagement
Network with key community leaders and stakeholders to understand community challenges
Conduct an analysis of needs in the local communities, identify gaps to be addressed and influence SED initiatives to be implemented for the resort Receive proposals and collaborate with Group SED team to research the financial viability and long-term sustainability around specific projects to create shared value (CSV) with the community
Collaborate with management and communities around SED / ED business plans and key objectives to support the improvement and optimization of SED / ED practices
Design and develop detailed SED / ED project plans and projects, including milestones, timelines and budgets to be achieved
Engage with communities to understand their expectations and level of satisfaction around specific project or implementation requirements
Identify any gaps, challenges or feelings of dissatisfaction and facilitate the resolution of these concerns
Liaise on a regular basis with community leaders to build positive and sustainable relationships.
Facilitate the sign off of implementation plans and contractual agreements in line with community officials’ expectations
Work with communities, SED and ED projects teams to ensure the resolution of any outstanding issues in line with timelines and expectations
Be the point of contact for clients for any outstanding issues to ensure implementation is aligned to agreement and expectations
Oversee the co-ordination, allocation and reconciliation of project expenses, ensuring the resolution of any queries
Drive the delivery against objectives and level of satisfaction following the event, booking or projects
Promote SI’s participation on CSV within the media, including participation at local media events
SED / ED Project Planning
Develop a business case and project plans for resort SED and ED projects.
Work with Community and business stakeholders on obtaining confirmation of project definition, costing and budget
Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
Determine the resources required to complete the project
Prepare a detailed budget per project in collaboration with Finance
Develop and continuously review the schedule for project completion that effectively allocates the resources to the activities
Determine the objectives and measures upon which the project will be evaluated at its completion
Develop a benefits realization plan that will be managed throughout the programme to ensure that planned benefits always have owners and are achieved, sustained and optimized.
Prepare and submit for in-principal approval the business case, providing essential decision-making information regarding purpose, contribution to business objectives, expected value created, time frames, etc.
Establish and maintain a formal, approved integrated project plan to guide project execution and control throughout the life of the project
SED / ED Project Management
Launch and drive projects to acquire and direct the resources needed to accomplish the goals and benefits of the project as defined in the plan
Manage the delivery of a project by making key decisions and assigning and coordinating resources.
Prepare for reviews to report on the progress of the project
Develop forms and records to document project activities, ensuring completion of close out forms at the end of the project
Set up files to ensure that all project information is appropriately documented and secured
Monitor and control projects (solution delivery) and (benefit/outcome) performance against plan throughout the project life cycle
Monitor and track all budgeted project expenditures
Maintain SED / ED management registers and spend in line with regulatory requirements
Highlight SED / ED risks and make recommendations to address non-conformance as per BBBEE requirements, regulations and company policy
Follow-up and measure action plans and recommendations
Update reporting and SED / ED spend templates and submit monthly SED / ED reports for the business unit
Report to the CSI and ED Trusts on progress with project
Stakeholder Engagement
Maintain regular communication (e.g. communicates product performance) with Group SED and procurement management to gather relevant data and information and provide feedback on progress
Builds credibility through developing strong working relationships with the community and management
Maintain and develop networks with regional communities, and local government and Gaming Boards and build relationships to ensure a fair and accurate understanding of community challenges, expectations around bid commitments, etc. **
Deliver high-priority information and shares important information from a social and public perception with management
Communicates with internal stakeholders at property level on strategic SED and ED activities and plans, ensuring full understanding for implementation
Liaise with Group Sustainability, Communications and Marketing departments to ensure synergy on objectives, SED and ED campaigns and messaging
Collaborate with the Group SED, Procurement and unit teams with regards project planning, implementation, progress and cost management
Respond to queries efficiently and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility
Reports and provides feedback to management and BBBEE Committee on projects implementation and progress
Be the Group contact for SED and ED service providers and external stakeholders and authorities on SED / ED projects
Prepare for and facilitate unit Sustainability committee meetings as required
Job Requirements
Education
3-Year Diploma or a Bachelor’s degree in business management
Certification in BBBEE requirements is an advantage
Experience
Minimum of 5 years’ experience in SED and or ED Management
Track record in developing strong relationships and community networks
Skills and Knowledge
Technical / proficiency competencies
In-depth knowledge and experience on the BBBEE Codes of Good Practice and industry specific charters.
Legislation and regulations.
Written and verbal communication skills (including mediation skills).
Good presentation skills.
Proficiency in MS Office (Word, excel and PowerPoint)
Business Acumen
Project management
Public relations and networking skills
Diversity management / Cultural protocol
Corporate governance & industry knowledge
Public speaking
Networking skills
Conflict resolution skill
Core behavioural competencies
Conceptualizing skills
Reviewing / evaluating information and data
Advanced skills in planning, prioritising, and coordinating multiple initiatives and events
Attention to detail
Problem- Solving
Clerical / Administration skills
Problem-Solving
Developing stakeholder relationships
Innovation & continuous Improvement
Emotional resilience
Confident, professional, independent and presentable individual
Apply via company website ( https://www.suninternational.com/ ) or
aljobs.mcidirecthire.com
