Job Region: KwaZulu-Natal

Job description:

Do you have a passion for travel and a talent for delivering a consistent celebrity service? Have you worked in a sales-driven role where meeting targets and KPIs is second nature? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be the voice of Thomas Cook, handling inquiries via phone, live chat, social media, and email. You will work in a fast-paced contact centre environment, where we want you to be truly passionate about travel and have an unrivalled desire to become the expert in your field. You will use this knowledge and expertise to build positive relationships with our customers, meet sales goals and be an ambassador for Thomas Cook.

Key accountabilities

Customer Service Excellence

Delivering world-class service to our customers, ensuring first-time resolution regardless of the contact method.
Handling customer interactions throughout their entire
Journey—from searching for holidays to post-travel follow-up.
Building long-lasting relationships with customers to drive satisfaction and sales results.
Supporting Customer Service Agents with package sale conversions and stepping in when needed for customer service issues.

Sales and Lead Generation

Driving sales by managing inbound and outbound calls.
Taking the lead on outbound calls and generating new sales opportunities.
Building relationships with partners and suppliers to support sales efforts.

Problem solving and Expertise

Fully understanding our ways of working to confidently problem-solve on the spot and provide expert advice to customers.
Continuously learning and sharing expertise with customers and colleagues to design exceptional holiday experiences.
Proactively providing feedback and making recommendations to improve processes and customer experiences.

Adaptability and multi-tasking

Ability to multi-task and thrive in a fast-paced, ever-changing environment

Skills, know-how and experience:

At least 6 months of experience in a travel sales role.
Positive can-do attitude.
Experience of working in a fast-paced target driven sales & service environment.
Strong passion for continued learning.
Drive for achieving results.
Strong IT skills and the ability to use multiple systems at one time.
Enthusiastic self-starter
Ability to multi-task and prioritise

Company Benefits:

Medical Insurance
Group Life Cover
Attendance Bonus – Up to R1750
KPI Bonus
Free Breakfast Monday

Apply via company website ( N / A ) or

huntswood.simplify.hr

 

Job Description

Finance

Key Responsibilities:

Process transactions on Sage Evolution.
Process invoice and GRV ( MS Excel and MS Word)
Perform inventory reconciliations.
Process credit notes.
Maintain and update the cash book.
Manage customers and suppliers in the system.
Send statements and follow up on outstanding accounts.
Request and follow up on customer payments.
Capture customer and supplier invoices accurately.
Perform general office administration duties.
Maintain well-organized filing systems.

Requirements:

Proven experience in a finance administration role 3 years and more
Proficiency in Sage Evolution /Sage is essential.
Strong attention to detail and accuracy.
Good organisational and time management skills.
Excellent communication skills for liaising with customers and suppliers
Personal Assistant to Operations executive

Key Responsibilities:

Office Support: Prepare the office daily, keep it tidy, manage daily schedules, reminders, lunch/coffee, and
ensure smooth day-to-day functioning.
Administrative Support: Manage calendars, emails, calls, files, travel bookings, documentation, and general admin duties.
Personal Assistance: Coordinate personal appointments, errands, gift purchasing, and track important family dates and events.
Miscellaneous Support: Handle reservations, children’s appointments, gym scheduling, weekly diary planning, and printing needs.
Spiritual Duties: Assist with prayer arrangements, dates, and required items for rituals ( Tamil religion)

Ideal Candidate:

Matric is a must
Relevant qualification is advantageous
Clear criminal record
Strong organizational and communication skills
Ability to manage multiple priorities efficiently
Discreet, reliable, and proactive
Flexible to support both personal and professional needs

Apply via company website ( N / A ) or

mancosa.simplify.hr

 

Reporting directly to the National Operations Manager, the successful candidate for this key function will be responsible for:

Providing customer service through efficient delivery of products to customers.

Key Accountabilities

Ensure timely and efficient delivery of products by managing daily transport schedules, vehicle loading, and route planning.
Coordinate with the Transport Supervisor to schedule vehicle servicing, monitor availability, and respond to breakdowns.
Manage warehouse and distribution staff, including timesheets, leave processing, recruitment of casuals, and supervise distribution personnel.
Conduct regular departmental meetings and attend bi-weekly sales meetings to align operations with business objectives
Address delivery-related queries from internal teams and customers, ensuring prompt resolution and service excellence.
Implement and monitor food safety systems, conduct training, maintain records, and lead audit preparations and follow-ups.
Ensure compliance with OHSA regulations, conduct safety training, and implement precautionary measures across operations.
Work closely with Sales, Telesales, and Customer Service to resolve delivery issues and improve operational efficiency.
Maintain accurate operational records, including transport logs, staff documentation, and compliance reports.
Identify and implement process improvements to enhance delivery performance, staff productivity, and customer satisfaction.
Support and perform other duties as per operational requirements.

PROFILE

Matric and Diploma/Degree: Freight Transport Systems/ Logistics;
Experience: > 3-5 years in Logistics is preferable;
Languages: English is prerequisite, Afrikaans, Zulu will be advantageous;
Computer literacy: Proficient in MS Office suite (Outlook, PowerPoint, Excel, Word), SharePoint, and WMS
Communicate with staff at all levels; communicate with persons outside the organisation; negotiate with customers; establish and maintain interpersonal relationships.
Other expertise: Good personality, hardworking, team work, service orientated, creative, innovative, trustworthy, open to learn from feedback.

Required Competencies

Collaborating effectively: spontaneously helps team members, networking, sharing info/results.
Communicating effectively: actively listening, negotiating, reporting, provides clear explanations that are easy to follow.
Driving performances: results-driven, planning & prioritizing, solving problems
Improving continuously: adapts flexibly to changes, open to learn from feedback
Managing customer needs: understanding customer environment, builds and maintains relationship of customers, implement most suitable solutions that meet customer expectations.

Apply via company website ( N / A ) or

jobs.puratos.com

 

Account Manager

Our client, based in Durban North, KwaZulu-Natal, is seeking a driven Account Manager (External Sales) to acquire new customers, identify business opportunities, and build strong relationships with existing clients.
The successful candidate will play a critical role in achieving sales targets, driving business growth, and ensuring long-term client satisfaction.

Minimum Requirements:

Valid Grade 12 / Matric Senior Certificate.
2 to 5 years’ experience in a similar sales-driven role, preferably in ICT/Telecoms.
Proven experience in customer acquisition, account management, and revenue generation.
Strong knowledge of sales processes, negotiation techniques, and product knowledge.
Excellent communication, presentation, and interpersonal skills.
Self-motivated, goal-oriented, and capable of working independently or within a team.
Revenue generation and sales strategy execution.
Essential: Own vehicle and valid Drivers License

Key Responsibilities:
Customer Acquisition and Sales Growth:

Identify and approach potential clients to promote products/services.
Develop and execute sales strategies to meet or exceed revenue targets.
Present, promote, and sell products/services using persuasive communication and negotiation skills.
Negotiate terms, pricing, and contracts to close deals.
Address client objections and provide solutions to secure commitments.
Ensure accurate documentation and timely processing of all sales agreements.

Market Development:

Conduct market research to identify new business opportunities, industry trends, and customer needs.
Analyse competitor activity and develop unique value propositions.
Build and maintain strong client and partner relationships.

Business Development:

Develop and implement strategies to penetrate untapped regions, sectors, or customer segments.
Manage the entire sales cycle, from prospecting to closing and onboarding new clients.
Provide exceptional after-sales service to ensure client satisfaction and loyalty.
Attend industry events, trade shows, and networking opportunities to generate leads and raise brand awareness.

Administration:

Maintain accurate records of client interactions, sales activities, and forecasts using CRM tools.
Prepare sales reports to track progress, analyse trends, and measure performance against targets.
Provide feedback to management regarding customer needs, market dynamics, and sales strategies.
Maintain call reports and up-to-date records of sales activities.

Apply via company website ( N / A ) or

webapp.placementpartner.com

 

Lecturer
Minimum Qualifications

A Master’s degree in Communication Science/ Linguistics or Applied Communication or Education specialising in English Language or Literature. However, preference will be given to a candidate with a PhD.  
At least 3 years of teaching experience at the tertiary level or 3 years’ experience in the relevant professional field.

Additional Recommendations

Experience in the use of innovative teaching and learning technologies, including online teaching
Evidence of an emerging research track record.

Summary of duties:

The successful candidate will be expected to:

Teach and examine in the Programme English and Communication and some General Education modules as required.
Develop materials, including for online learning.
Contribute towards the Programme’s research plan.
Contribute towards the Programme’s curriculum development project.
Participate in agreed departmental/faculty projects or committees.
Undertake duties as assigned by the Programme Co-ordinator/HoD.

Competencies

Good communication and interpersonal skills.
Organisational and planning skills.
Good research skills.
Presentation skills.
Strong team orientation.
Analytical and problem-solving skills.
Administration and management skills.
Continuous learning perspective.
Strong learner focus.
Professional/technical knowledge and skills.

Apply via company website ( N / A ) or

dut.simplify.hr

 

Skill Set

Fraud detection and investigation
Risk assessment and mitigation
Regulatory compliance 
Analytical thinking
Communication and reporting
Collaboration and stakeholder management
Attention to detail and discretion
Technical proficiency (e.g., fraud detection tools, Excel, SQL, BI tools)

Responsibilities

Fraud Detection & Prevention

Monitor customer transactions for suspicious betting patterns, chargebacks, and identity theft.
Use fraud detection tools, data analytics, and manual investigation to identify irregular activity.
Block or restrict accounts where fraudulent activity is suspected.
Develop and refine fraud detection rules, alerts, and monitoring processes.

Risk Management

Conduct ongoing risk assessments across sportsbook and casino operations.
Recommend and implement controls to reduce fraud exposure and operational risks.
Collaborate with IT, Compliance, and Operations teams to strengthen risk frameworks.
Produce detailed risk reports with key fraud trends and mitigation strategies.

Investigations & Reporting

Lead investigations into fraudulent cases, collating evidence for internal decision-making or law enforcement.
Prepare reports for senior management and regulatory bodies (e.g., FSCA, NGB, FIC).
Maintain accurate records of fraud cases, resolutions, and lessons learned.

Compliance & Regulation

Ensure compliance with South African gambling regulations (NGB, provincial gambling boards, FIC Act, POCA, etc.).
Support AML/CTF monitoring, including suspicious transaction reporting (STRs).
Work with the Compliance team to align fraud strategies with licensing and legal requirements.

Stakeholder Engagement

Provide fraud training and awareness to frontline teams.
Work with payment providers, banks, and external partners to resolve fraud-related issues.
Assist customer support in resolving disputes involving fraud-related complaints.

Performance Metrics

Reduction in fraudulent transactions and financial losses.
Timeliness and accuracy of fraud investigations.
Compliance with regulatory and audit requirements.
Effective collaboration with internal teams and external partners.
Continuous improvement of fraud prevention strategies.
Ability to handle sensitive information with discretion.

Qualifications

Bachelor’s degree in Risk Management, Finance, Forensics, or related field
3–5 years’ experience in fraud detection, risk management, or compliance (preferably in gambling, financial services, or fintech).
Knowledge of South African gambling regulations and AML/CTF legislation.
Experience with fraud detection software, data analytics tools, or case management systems.

Apply Before 10/17/2025

go to method of application »

Apply via company website ( N / A ) or

 

Job Overview

Are you passionate about customer service and compliance? We’re looking for a skilled Inbound Collections Clerk to manage incoming calls related to past-due mortgage or maintenance accounts for our U.S.-based clients. This role requires a strong understanding of the Fair Debt Collection Practices Act (FDCPA), excellent communication skills, and a customer-first mindset.
If you thrive in a fast-paced, high-impact environment and are ready to make a difference, this is your chance to shine.

Key Responsibilities

Handle inbound calls regarding overdue accounts with professionalism and empathy
Educate customers on contract terms and ownership details
Ensure all collection activities comply with FDCPA and internal policies
Meet performance targets including call volume, contact rates, and resolution metrics
Maintain accurate documentation of all account interactions
Initiate skip tracing when necessary
Support the broader collections team with daily tasks and goals
Complete all required training and compliance certifications
Perform additional duties as assigned by management

Minimum Requirements

Education: Grade 12 or equivalent qualification
Experience: 1+ years in a U.S. collections environment
Work USA hours on rational basis
Strong customer service orientation with a commitment to fair outcomes
Empathetic and confident in handling difficult conversations
Team player with a proactive and goal-driven mindset
Proficient in MS Word and Excel
Organized with exceptional attention to detail
Familiarity with U.S. regulatory bodies and FDCPA compliance

Required Skills

Effective communication and listening skills
Ability to remain calm under pressure
Strong problem-solving and decision-making abilities
Excellent knowledge retention and recall
Collaborative and supportive team spirit

go to method of application »

Apply via company website ( N / A ) or

 

Requirements

Requirements and Experience

Relevant qualification within a specialist area or equivalent NQF 7.
Registration with the South African Nursing Council as a Registered Nurse/ Midwife or Registration with HPCSA as a Clinical Technologist (Independent Practice)
Experience in renal nursing is a strong recommendation.
Capacity to implement and maintain health practice standards required by accredited bodies and appropriate health legislation.
Must be able to work under pressure in a constantly changing environment.
Strong interpersonal skills required.

Competencies

Problem-solving, analysis and judgement
Resilience
Teamwork
Drive and energy
Excellence orientation (concern for high-quality work)
Ethical Behaviour (Honesty)
Building relationships and customer responsiveness
Organisational awareness

Key Performance Areas

To perform dialysis according to prescription in a safe manner and follow NRC’s internal policies and procedures.     
To provide optimal patient care per the nursing scope of practice and NRC’s clinical care pathways.
Manage and maintain all medical equipment following NRC’s technical policies and procedures.
Ensure that all NRC quality initiative programs are utilised for the patients under your management.
Ensure that all patient clinical records are maintained and updated according to the deadlines, policies and procedures, and NRC standards.
Ensure that all financial policies and procedures are followed in the unit, i.e. confirmation, billing, private patients, stock, waste, etc.
Responsible for leading the shift and supervising all subcategories on the floor daily.
Demonstrate the National Renal Care Values and Caring the NRC Way.

Apply via company website ( N / A ) or

nrc.mcidirecthire.com

 

Description

We are seeking dynamic, self-motivated Sales Representatives to join a leading banking client. This role will be in Umlazi. It will be field-based and ideal for someone who thrives in face-to-face interactions, has a passion for sales, and is skilled in identifying new business opportunities. The primary focus is to generate leads by engaging small businesses and introducing them to the bank’s innovative financial products and services. This role

Key Responsibilities

Conduct in-person visits to small businesses to promote banking solutions.
Identify, qualify, and generate high-quality leads through face-to-face interactions.
Build strong relationships with prospective clients and understand their business needs.
Represent the bank professionally and uphold brand values in all engagements.
Provide regular reporting on lead generation activity, feedback, and market insights.
Work closely with internal teams to ensure smooth handover of leads to conversion teams.
Maintain updated records of outreach activities and client interactions.

Requirements

Minimum Requirements

Matric (Grade 12) required; a tertiary qualification in Business, Marketing or Finance is advantageous.
Must be based in Umlazi
1-2 years of field sales, lead generation, or direct marketing experience – preferably in the banking or financial services sector.
Strong interpersonal skills with a confident and professional approach.
Excellent communication and negotiation skills.
Ability to work independently and manage a field schedule effectively.
Must have a valid driver’s license and own reliable transport.

go to method of application »

Apply via company website ( http://www.smollan.com ) or