About the Role
Reporting to the Trade Marketing Manager, the iStore Trade Marketing Co-Ordinator plays a critical role in ensuring exceptional execution of shopper marketing initiatives across the retail environment. This role supports iStore Africa primarily, while assisting iStore South Africa where required, ensuring all in-store marketing, merchandising and brand communications are executed to the highest Apple and iStore standards.
The successful candidate will act as a brand custodian within stores, driving consistency, operational excellence and seamless campaign implementation across marketing collateral, displays, demo experiences and retail activations.
Key Responsibilities
Logistics & Marketing Asset Management
Coordinate packing and dispatch of campaign marketing materials to stores.
Manage staff uniform design, production, allocation and stock levels.
Maintain POS inventory systems and oversee replenishment of core marketing elements.
Ensure marketing storage areas remain organised and stock controlled.
Maintain and update store placement guides to ensure consistent campaign messaging rotation.
Store Visits & Retail Audits
Conduct scheduled store visits and compliance audits across allocated regions.
Monitor merchandising execution, pricing accuracy, uniforms and marketing collateral standards.
Support new store opening audits and readiness assessments.
Deliver detailed post-visit feedback reports with clear action plans.
Ensure demo devices remain functional, clean and customer-ready.
Store Builds & Upgrades
Assist with implementation of marketing elements during new store builds and refurbishments.
Identify and escalate missing or damaged fixtures during setup.
Coordinate demo unit requests aligned to approved planograms.
Support planning and execution of store opening events.
Verify build orders against approved merchandising and furniture plans.
Campaign Execution & Compliance
Coordinate in-store print messaging updates for campaigns.
Collect and verify Proof of Action (POA) photographic evidence from stores.
Support campaign rollout tracking and implementation verification.
Distribute campaign marketing assets to partner malls.
Pricing Support & Administration
Manage digital in-store screen content updates aligned to campaign timelines.
Update and distribute price guides and maintain the Digital Catalogue.
Maintain accurate store trading hours and information on online platforms.
Compile monthly reporting, New Product Introduction (NPI) trackers and Apple SLF documentation.
Support ad-hoc reporting and marketing requirements.
Staff Communication & Alignment
Develop promotion cheat sheets and staff conversation guides.
Lead rotating bi-weekly store alignment meetings.
Draft weekly internal communications across marketing, training and accessories teams.
Stakeholder Collaboration
Attend accessory merchandising meetings to ensure brand compliance.
Participate in store build planning meetings and proactively identify risks or concerns.
Maintain regular alignment with the Trade Marketing Manager on project planning and execution.
Minimum Requirements
Relevant Marketing, Communications or related Degree or Diploma.
2–3 years’ marketing experience.
Previous retail or brand management exposure advantageous.
Valid driver’s licence and willingness to travel between stores.
Key Competencies
Ability to thrive in a fast-paced retail environment.
Strong project coordination and multi-tasking capability.
Excellent stakeholder engagement and relationship-building skills.
High attention to detail and strong organisational ability.
Strong written and verbal communication skills across all organisational levels.
Flexible and adaptable approach to changing business priorities.
Closing Date 31 March 2026
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