Job Region: North West

Main Purpose of the Job

The VIP Personal Host is responsible for implementing the end-to-end VIP customer program and is the single point of contact for all Hosted and VIP customers.
The role needs to acquire, build and retain relationships with VIP gaming customers in order to grow VIP business and achieve or exceed revenue and visitation targets, in line with Company policy and regulations. 

Key Performance Areas

Duties and responsibilities include:

VIP Customer Relationship Management 

Act as a host in gaming areas whilst the customer is engaged in play
Check product and service standards in Prive operating areas and ensure all necessary checks are performed
Co-ordinate transport for VIP customers as and when required
Conduct meet and greet processes for VIP customers on arrival and departure from the property and at special events to build relationships and secure business, as per SOP
Handle any complaints, disputes and suggestions and escalate when required
Co-ordinate and arrange for customer excursions, activities and requirements during their stay
Check hotel rooms and include room drops and welcome packs for designated VIP customers, in line with preferences
Attend to incoming customer needs or queries e.g. hotel bookings, restaurant bookings, Sun-extra player offers, transport prior to arrival and also during their stay
Actively manage customer profiles in CRM
Leverage off direct marketing offers and promotional events in order to encourage an increase in visitation by VIP customers to the property
Obtain feedback from clients with regards their experience
Engage with VIP customers and provide a customer experience that will support brand loyalty ensuring SI as the brand of choice
Be aware and identify market offerings on and off site to assist in entertaining customers
Host and entertain VIP gaming customers as required
Maintain the confidentiality of customer’s information in all gaming and CRM systems
Recognise customers on special occasions including birthday and other important dates and Delivered Customer Acquisition New & Reactivation Plans
Work within current business strategies and recognize potential opportunities for new business and customer acquisition
Attend gaming events with acquisition customers to raise awareness around the property’s brand and VIP program, as required
Acquire leads received via the Gaming system and respond to these leads
Leverage existing relationships with the potential to acquire and move clients to SI properties
Manage VIP customers using CRM in line with targets and Delivered Customer Retention & Growth Plans
Facilitate the organisation of VIP events with relevant departments and attend VIP gaming events to build and grow relationships with key VIP customers
Develop relationships with clients to retain and grow customer loyalty within the VIP operation through, by selling products, services and experiences relevant to the customer
Utilise customer recognition triggers to enhance customer experiences for relevant VIP customers
Communicate and conduct regular follow-ups with existing and potential VIP gaming clients to maintain the relationship
Manage specific VIP customer accounts including developing customer accounts to increase customer visits to promote revenue growth
Manage VIP customers using CRM in line with targets

VIP Administration & Reporting

Accurately update clients’ CRM profiles with preferences and update Casino Management Program (CMP) on an ongoing basis in order to maintain data integrity
Complete all relevant data in a common departmental drive in relation to new and “hot” players
Log records of key customer activities (including invites, birthdays, activations, complaints) and communications into the CRM system
Record ROI’s and complete “Event input template” for all functions and VIP initiatives
Manage the individual VIP customer’s comp spend in line with the re-investment model and Group Comp policy, indicating offerings to activations in order to generate revenues

Stakeholder Relationship Management

Cooperate with other departments on the property to create exceptional Guest experiences and build strong relationships with key clients to ensure return VIP gaming business
Update hotel operations timeously of any changes to billing requirements
Build relationships with business partners and service providers to be leveraged to mutual benefit in building customer relationships
Continuously engage with clients to establish and grow loyal relationships for SI 
Coordinates the distribution of information to all relevant departments on the property
Attends gaming and VIP meetings and provide relevant feedback and information to management and the department 

Requirements

Education

Grade 12
3-Year Tertiary qualification in marketing is an advantage 

Experience

Minimum of 5 years’ experience in guest relations within the gaming and hospitality environment
Previous supervisory and management experience is an advantage
Meet all requirements for a key gaming license
Required to work irregular hours in line with operational requirements
Linguistic skills in Mandarin / Cantonese preferred 

Skills and Knowledge

Core behavioural competencies
Deciding
Planning

Building & Developing relationships

Problem-solving
Influencing
Encouraging co-operation
Selling
Dealing with customers
Conflict handling skills
Energetic positive individual with great interpersonal skills and an ability to handle confidentiality

Technical/Proficiency competencies

Advanced Written and Verbal English communication skills
CRM systems
Proficient computer skills – MS Office
Negotiating skills
Networking skills
Telephone skills
Manipulation of system data
Knowledge of Sun International policies and standards
Knowledge of gaming industry
Legislation – including POPI, FICA requirements 

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Apply via company website ( https://www.suninternational.com/ ) or

 

Purpose of the Job

Responsible for co-ordinating and processing administrative procedures in a retail branch to ensure accurate recording and reporting of business processes.

Responsibilities:

Manage, control and monitor administration reports from SAP system.
Resolve queries from internal or external clients.
Authorisation and reconciliation of credit notes.
Evaluate requests according to policies and procedures.
Submit credit notes with relevant report.
Manage administration of stock control processes.
Manage all registers and expiry registers.
Generate stock related reports from system.
Prepare and process stock control register and sheets on system.
Coordinate and process employee information.
Inform staff about desired outcomes in terms of goals and objectives.
Manage administration staff working schedules.

Requirements:

Relevant post-matric qualification.
At least 3-5 years relevant experience in a retail administrative environment. 2 years must be as in a supervisory administrative position.
Candidates with SAP knowledge will receive preference.

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Apply via company website ( N / A ) or

 

Job Profile:

To provide software development and support services to users in accordance with the System Development Life Cycle methodology, to facilitate the execution of business processes.

Key Performance Areas  

Build and code software applications in accordance with the design specifications.
Generate database-stored procedures for managing data.
Test software applications to ensure compliance with user requirements and software
development standards and guidelines as well as to ensure system integrity.
Assist with end-user acceptance testing.
Maintain software applications on an ongoing basis.
Run daily checks on database and other software application servers to verify system health.
Train application support personnel and/or end-users on software applications.
Provide support to end-users and application support personnel on software applications.
Adhere to Necsa policies and procedures i.e. change control management, helpdesk, security, and standard operating procedures.

JOB REQUIREMENTS

KEY KNOWLEDGE & SKILLS

Knowledge of the Necsa IT policies and procedures.
Visual Studio .NET C# (Intermediate) or similar language
HTML and CSS (Intermediate)
Microsoft Word and Excel (Intermediate)
Microsoft Access (Intermediate)
MS-SQL (Intermediate)
Report Writing (Crystal Reports and SQL Reporting Services) (Beginner)
Windows Security (Intermediate)
Software Testing (Intermediate)

COMPETENCIES

Analytical thinking and attention to detail
Holistic / big picture thinking
Creativity / innovation
Problem solving
Learning agility (includes learning potential

Requirements

Education:

Bachelor’s Degree in IT or related field (NQF Level 7)

Experience: 

Minimum of 4 years’ experience in software
Minimum of 4 years’ experience in database development

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Apply via company website ( N / A ) or

 

The role of the Network Business Specialist (or Territory Manager) is complex, having to manage the relationship and contract with the dealer in an environment where support is required from various internal parties. The person needs to build internal relationships for the support required and work cross functionally in order to achieve goals – ultimately the NBS is accountable for everything that happens in his / her area.
The further complexity is to manage the tension between a healthy relationship with a dealer, whilst looking out for the interests of the company (e.g. maximizing marketing benefits and profitability for both dealers and TSA)
With the new role of the P&L Approach and managing the Young Dealer program the knowledge and skills required to be successful ranges between HR, marketing, technical and financial acumen. Ultimately to be in a position to identify financially viable solutions for each service station within the agreed operating model and convince dealers to adopt this solution

Activities
The duties and responsibilities of a Territory Manager are as follows: 

Influences the network development policy in his / her area in close collaboration with Retail Investment / Development team through organising and leading, at least once a year, an NFT meeting with maintenance, SFS, management, optimisation, development.
Conducts competitive and sectoral intelligence (prices, services, offers, innovations…)
Develops his portfolio by qualifying potential prospects and suggesting what economic terms should be granted (CODO + land)
Reports all installation opportunities (DODO) to the development section

The Territory Manager takes part in managing human resources and positions in the Young Dealer stations:

Assists in recruiting dealers, if necessary, with the help of a dedicated team and / or trainer
Applies the promotion policy in the YD model
Makes sure station staff attends compulsory training sessions (HACCP, Fire Fighting…
Coaches dealers and gives them one-on-one advice
Assists in developing, coaching and mentoring new sales staff to promote a positive working environment which will attract and retain skilled staff

The Territory Manager monitors performance indicators for his portfolio and provides visibility for his management:

Monitors the level of GMVC by site and corrects any negative deviation from expected / budgeted GMVC
Analyses the contribution account (NCA) monthly for each of his points of sale
Reports all deviations, anomalies or booking errors to management control in order to correct the reports
Conducts a gap analysis between the NCA and the budget for which he is responsible
Analyses fuel sales for each of his stations on a daily basis (weekly at least)
Provides the back-office and management with all the information needed to unblock the order
Analyses diversification sales on a monthly basis (shop, carwash, bay and food
Discusses performance in each of his stations with his N+1 or during a BR, at least twice a year
Implements pricing, rebate and discount levels approved by management and makes recommendations where required
Assists in the appropriation, commitment and liquidation of capital expenditure
Gives input on annual budgeting process, the consolidation of information
Forecasts sales monthly for the next three months for the area assigned
Ensures efficient administration, including asset control, within specified sales area

The P&L Approach:

Draws up a P&L forecast at least once a year for each of his CODO and uses the P&L forecast to suggest the rent to be charged to dealers
Manages the financial risks by conducting monthly checks of the dealer’s financial health and analysing economic and sales performance
Draws up a monthly actual P&L for each CO station in his portfolio and analyses the actual P&L versus the forecast P&L and explains deviations
Proposes an ad-hoc action plan to address deviations
The Territory Manager enforces, animates, develops and controls Network policies in the field of Top service; shop; carwash; food, activations and promotions:
Uses checklists to control implementation of the Network’s sales policies (Forecourt, Food, Wash, Shop, Bay)
Controls station quality levels using the Top Service form
Implements action plans necessary to make stations compliant
Proactively manages the relationship with dealers in his portfolio around the action plan
Oversees activations, promotions and dealer operational challenges
Controls the implementation of standards applicable to the TOTAL brand

Enforces, animates, develops and controls Network policies in the field of HSSEQ:

Controls standards in terms of safety and security (equipment and processes)
Responsible for wet stock flows and management of all sites and ensures that dealers/contractors adhere to wet stock policies and procedures
Assists in the investigation, management and resolving of SOC wet-stock losses
Ensures that dealers/contractors control delivery and unloading of product on site
Attends and contributes to Wet-stock Committee area reviews organised by wet-stock management team
Reports and follows up incidents/accidents at stations and drafts a return of experience feedback report

Candidate Profile
To succeed in this role, you should demonstrate the following skills, qualifications, and experience:

Business Degree and 3 years’ experience gained in a petrochemical, production or business environment,
Understanding of TSA Network and supporting functions business models and processes,
Knowledge and deep entrenchment of Total’s ambitions and values as well as roadmaps, including TSA’s policies and procedures
People Management & Communication Skills
English is the working language

Apply via company website ( http://www.totalenergies.com/ ) or

jobs.totalenergies.com

 

Job Description    

An exciting opportunity has become available at Dunns within the Operations department, for a Area Sales Manager.  
The Area Sales Manager is responsible for the effective execution of superior customer service by achieving optimum turnover results and customer service through merchandise presentation, staff motivation and development that is customer focused. 
The successful applicant will also need to have a successful track record in Regional/Area Manager experience and enable Dunns to maintain and grow the portfolio in accordance with company strategies.

Qualifications    

Grade 12 / Matric 
Tertiary qualification will be an advantage

Knowledge, Skills and Experience    

3 Years’ experience in Multi-store Operations 
Valid driver’s license with extensive travel
Customer service orientation
Strong leadership and managerial skills / Ability to develop subordinates
Ability to plan, organize and control effectively
Computer literacy
Working knowledge of budget control / Ability to analyze business reports
Attention to detail
Ability to communicate with people on all levels
Negotiation Skills
Tolerance for stress
Self-Management
Planning ability
High level of integrity / Initiative

Key Responsibilities    

Achievement of sales and profit budgets by the effective ongoing management of resources
Protection of all assets (stock, cash, physical assets, staff and customers) through effective implementation of company policies and procedures
Evaluate performance in the achievement of budgets and take action where necessary
Pro-actively influence stockholding and monitor rates of sales within region to ensure correct merchandise mix
Ensure store layouts within region are in line with company standards
Customer service
Ensure merchandise opportunities are maximized through management of inventory
Ensure correct company administration procedures in respect of stock, mark-downs, lay bys
Ensure effective merchandise replenishment
Knowledge of competitive business
People management
People administration
Performance Management
Recruit, develop, guide staff to ensure customer friendly and efficient environment
Process management  

Deadline:14th November,2025

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JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

Ensures the highest level of adidas service is given to each customer.
As needed, complete any regular sales transactions involving cash, credit, checks, etc.
Involved indirectly with ticketing of products as well as checking paperwork against items received.
Assists in product flow from stockroom to sales floor on a fill in basis.
Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
Maintaining general housekeeping standards
Safekeeping of Company assets

SKILLS REQUIRED

Listening
Excellent customer service
Meeting sales goals
Selling to customer needs
People skills
High energy level

Education And Experience Requirements

Matric certificate
0 – 1 years of retail experience

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Apply via company website ( ) or

 

Description

Asset Control
Keep record of quarterly asset count and recording of newly acquired assets.
Continuous management of asset verification process and keep register for the movement of assets and fully completed assets movement forms.
Manage departmental assets effectively, efficiently, economically.
Conduct on-going asset verification, identification of obsolete, redundant and damaged items ensure write off and disposal.
Conduct monthly asset spot checks, ensure that asset register is updated and kept accurate.
Update the fixed asset register on the system with relevant information.
Update and reconcile the inventory control sheet by agreeing to the fixed asset register.
Ensure documents are properly filed and stored in a safe place.
Assist in resolving audit queries on assets, ensure completeness and accuracy.
Assist in preparation of quarterly and yearly asset disclosure note.
Compliance with relevant prescripts such as SCM policy and Asset Management plan.
Asset Safeguarding
Determine safety of all assets, monthly.
Regular inspections to check safety in buildings
Occupational Health and Safety (OHS)
Do follow up on all OHS decisions.
Compliance with Health and Safety Regulations.

Requirements

National Diploma in Finance or related.
One (1) year relevant job experience
Knowledge of administrative processes or assets management
Good communication skills written and verbal.
Driver’s license.

Apply via company website ( http://www.arc.agric.za ) or

arc.mcidirecthire.com

 

Responsibilities:

Growing the Flash footprint in the area through all Sales Channels assigned to the sales team
To increase the growth of Flash device sales into the market – in turn growing the turnover in the region. Increase overall turnover of all devices and payment channels in line with the department’s strategy and targets.
To increase the aqquiting base and turnover by maintaining a high adoption rate when placing Flash devices.
Ensure training of all flash products are done at the stores during every visit
Manage relationships and maintaining a 90% Red Flag completed calls within the sector to decrease churn.
Supporting Kiosk Environment in line with agreed upon structures set in place. Maintaining the necessary relationships with all Kiosk Stakeholders in your region.
Map and Geo locate your Trader database to ensure database accuracy.

Requirements

Minimum Requirements:

2 to 3 years sales experience or field operation experience
Grade 12
Read, speak and write in English
Fully computer literate (Teams and Excel)
Driver’s license required

Skills and Attributes:

Ability to multi-task
Ability to travel long distances
Target Driven
Ability to work without supervision
Attention to Detail
Ability to build customer loyalty
Negotiation Skills
Passion
Planning & Organizing Skills
Problem Solving Skills
Proactive
Customer relationship management
Exceptional service
Branding and merchandising
Area and diary management
Stock on hand management
Feedback and reporting

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Minimum Qualification / Requirements / Competencies:

Grade 12
BSC Electrical Engineering Degree
Valid Driver’s License
Willing and fast learner with a self-driven attitude
A good theoretical demonstration of Electrical Engineering principles
Positive attitude to work in a Process Plant environment
Theoretical demonstration of problem-solving skills
Knowledge of Electrical and electronic equipment and engineering principles in light to heavy current.
Technical knowledge required for in-depth Root Cause Failure Analysis (RCFA) investigations.
Theoretical knowledge of process plant and electrical support.
Good interpersonal skills
Communication skills

Duties and Responsibilities (not limited not):

Complete GCC program
Form part of multiple continuous improvement projects across Afrimat.
Assist in improving operational efficiency.
Ensure fast tracking multiple continuous improvement initiatives.
Attend site meetings to understand system requirements.
Implement operational technologies to improve production measurements.
Offer post implementation support to back-end maintenance.
Outstanding records of academic achievement.
Exceptional analytical and quantitative problem-solving skills.
Ability to work collaboratively in a team environment.
Ability to communicate complex ideas effectively – both verbally and in writing.

Closing Date: 15 November 2025

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Apply via company website ( http://www.afrimat.co.za ) or

 

Job Profile: 

To develop and implement auditable costing method for existing and future waste management processes to enable the assessment of Necsa’s nuclear liabilities and to develop annual D&D projects costs planning and budgets.

Key Performance Areas:                     

Contribute in the management of nuclear liabilities by participating in the developing of the D&D strategy, assessment of nuclear liabilities and business plan/Annual Plan of Action to ensure alignment with set goals and objectives including (Necsa Predetermined Objectives).
Develop and reviewing of Nuclear Liabilities Management Strategy.
Develop and reviewing   of Methodologies    and framework for assessing nuclear liabilities.
 Estimation of the Nuclear liability reassessments and compile final reassessment report. 
Develop costing methods to determine the cost of existing and future waste management processes as well as current and future decommissioning costs for nuclear liabilities assessment process.
Develop and annual review of waste management tariffs.
Develop project-costing model for costing of D&D Projects.
Prepare 5-year projects cost plans and APA budgets (5 year).
Monthly expenditure forecasts for all Waste Management departments.
Monthly variance analysis and explanations.
Development of an auditable system (costing and process data) for the nuclear liabilities assessments and ensure that financial practices and reporting related to nuclear liabilities comply with relevant regulations and standards e.g. (AGSA and ISA).
Manage and provide advice on the Implementation of the Nuclear Liabilities Assessment Software and continuous maintenance of the software.
Audit liaison
Coordinate the submission of requested information.
Provide audit findings action plan and ensure audit findings are resolved.
Manage the communication between the auditors and management.
Risk Management
Ensure that the assessment of financial risks associated with nuclear liabilities, such as cost overruns or changes in regulatory requirements and develop strategies to mitigate these risks and ensure financial stability.
Financial Responsibilities
Provide reports on expenses and variances on a monthly/quarterly basis to ensure adherence to the approved budget.
Review waste management related tariffs.
Review D&D annual and periodic (5 yearly) liabilities assessments (financial aspects).
Compile the annual budget and monthly forecasts for Waste Management according to Necsa’s policy and procedures and in line with Finance and Business Development (FBD) schedules.
Manage all liabilities according to approved budgeted plans.

Requirements
JOB REQUIREMENTS

KEY KNOWLEDGE & SKILLS

Knowledge and understanding of strategic planning and reporting
Knowledge and understanding of NLM and LEMS operations
Good knowledge of process costing and activity-based costing principles
Knowledge of nuclear liabilities management
Knowledge of budgeting, forecasting and variance analysis
Project and business management skills
Intermediate knowledge of MS word, Excel, PowerPoint and MS projects

COMPETENCIES

Analytical thinking & Attention to detail
Judgement & Decision Making
Anticipating & Managing change
Resilience & Stress Management
Excellence orientation
Drive (Results orientation)
Organisational alertness
Holistic / Big Picture thinking
Building Strategic Partnerships
Influencing & Negotiating

Qualifications and Experience:

Education:

B. Com: Costing (CIMA will be advantageous)

Experience: 

 5 – 7 years’ experience in costing of industrial processes

Closing date: 14 November 2025.

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Apply via company website ( N / A ) or