Job Region: Gauteng

  • ICT Support – Schools Project Manager – ICT Systems Administrator – M365 & IT Systems Business Analyst – Tech Ed Senior Billing Administrator Teacher ECD General Assistant – Maintenance Brand Chief Financial Officer – Niche Brands Educational Psychologist Teacher Dramatic Arts FET

    Overall Purpose of the Job:

    The IT Support person provides technical assistance and support related to computer systems, hardware, and software. They respond to queries, run diagnostic programs, isolate problems, and as the primary support person for the location of work. This role is crucial for ensuring the efficient operation of the site’s IT infrastructure at the location of work.
    Where applicable the person will be responsible for the junior support staff at the campus.

    Responsibilities for this Position:

    Infrastructure Support:

    Conduct daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor uptime requirements and ensure systems are running optimally.
    Install and coordinate the deployment of hardware, systems, and infrastructure within the campus.
    Accountable for the support for the IT infrastructure (LAN, WLAN, WAN, etc.) at the campus. Perform diagnostics and troubleshooting, where applicable, and escalate to necessary internal or external parties when needed.
    Fulfil appropriate access requirements based on P7 policies.
    Interact and liaise with vendors or service providers for support and troubleshooting as necessary.

    Security:

    Adhere to policies and procedures to ensure compliance with the company’s standards.
    Monitor and manage device compliance and exposure to maintain security and efficiency.
    Respond promptly to IT incidents, providing effective solutions, or escalating where necessary and complete the necessary documentation pertaining to the incident.
    Manage and execute patch management for both servers and workstations, including vulnerability patching for devices and applications.
    Ensure timely and effective patching of vulnerabilities across all devices and applications.
    Ensure the accuracy of campus device statistics by verifying that the number of physical devices matches the records in Active Directory (AD), Azure Active Directory (AAD), System Centre Configuration Manager (SCCM), Microsoft Endpoint Manager (MEM), and Microsoft Defender for Endpoint (MDE).
    Ensure compliance with software and devices meet standard.

    Connectivity and Communications Support:

    Monitor network connectivity and communication systems to ensure reliable and secure communications.
    Troubleshoot and resolve network issues.
    Ensure secure and efficient network operations.

    Office 365 and IT Systems Support:

    Monitor OneDrive health on endpoints.
    Verify licensing requirements for campus staff.
    Conduct periodic Teams and SharePoint data cleanups and deletions.
    Assist with account audits (Joiners, Movers, Leavers – JML).
    Provide first-line support for Office 365 web and desktop applications.
    Capture as much information as possible into the service desk ticket, including relevant details such as screenshots, troubleshooting steps taken, and the outcomes of those steps.
    Follow escalation procedures: escalate unresolved problems to the Schools ICT Team leads or log a service request (SR) with AIT to involve the Systems Administrators or Engineers as needed.
    Direct users to log tickets through the Service Desk.

    Business System Support:

    Provide support for business systems.
    Troubleshoot and resolve business application issues and escalate to the Schools ICT Team Lead. Assist in troubleshooting to ensure correct information is passed to the appropriate Business Application Vertical.

    Customer Management:

    Provide support through the service desk, ensuring efficient resolution of user issues and queries.
    Respond to service desk tickets promptly and within SLA.
    Track and prioritize support requests.
    Ensure timely resolution and user satisfaction.

     Education:

    ICT Diploma.
    ITIL v3 Foundation.

    Experience:

    3 Years of Desktop/ICT support experience.
     

    go to method of application »

    Apply via company website ( http://www.advtech.co.za ) or

     

  • Ops Specialist: Logistics Senior Manager: New Business & Sales

    Core Description

    To oversee the warehouse and logistics staff as well as ensure efficient logistics operations in terms of cost, stock management and service quality for the warehouse, whilst implementing BCX standards andbest practices. To ensure the distribution of ordered products and spares as well as the maintenance ofstock levels in accordance with BCX policy

    Key Deliverables / Primary Functions

    Effectively lead the warehousing and logistics team by ensuring successful performance output.
    Provide support to all operational teams and advise on good Stock Management governance.
    Track and manage inventory and generate stock reports, despatch reports and formats for warehousefunctions.
    Manage the eff ective and effi cient inbound, binning, and outbound processes.
    Create Purchase Requisitions from approved suppliers and ensure all movement of stock is captured oninventory system for unallocated inventory.
    Oversee the national management of optimal Inventory levels per profi t centre by highlighting slow movingand high inventory levels.
    Manage the storing, packaging and handling of equipment according to the current National LogisticsStandard and relevant ISO 9001 policy.
    Manage the adherence to all ISO procedures, HSSEQ and Waste Maximisation standards and ensure that theyhave been documented and communicated.
    Drive Leader Standard Work and deliver an eff ective Document Management System aligned to Group Policiesand ways of working.
    Manage all sales, customer, and backup stock in all traditional company 20 BCX warehouses.
    Team Management

    Core Functional Skills & Capabilities

    Decision Making
    Customer Service
    Analytical and Problem Solving
    SAP Warehouse Management

    Core Behavioural Competencies

    Job Match
    Applying expertise & Technology
    Deciding & Initiating Action
    Delivering Results & Meeting customer expectations
    Planning & Organising
    Working with people

    Minimum Qualifications

    NQF 6: 3 year Degree/ Diploma/ National Diploma in Supply Chain Management
    OR NQF 4: Grade 12

    Additional Education -Preferred /Advantage

    Experience

    Minimum of 3 years’ experience in a procurement role
    Or  
    If only Grade 12 (NQF 4), then 5-years’ experience in a procurement role

    Certifications

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    Special Requirements / Employment Condition

    Ability to work extended /long hours as and when required

    Workplace / Physical Requirements

    Hybrid Remote Worker
    Non-Billable

    go to method of application »

    Apply via company website ( http://www.bcx.co.za ) or

     

  • English Teacher Grade 8 & 9 Mathematics Teacher Grade 8 & 9

    Duties
    Educators in the Snr/FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need  :-

    to deliver future focused education in which students are motivated, inspired and challenged;
    to demonstrate strength of character, integrity and professionalism, at all times
    to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
    to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way

     They will be accountable for the following  specific areas of performance :-

    Academic Delivery
    Academic Assessment & Reporting
    Student Behaviour Management
    School Brand Ambassadorship
    Administration
    Health & Safety

    Qualifications & Experience

    a degree (NQF level 7) and PGCE or B. Education (FET) with a specialisation in the subjects to be taught
    SACE certification and a police clearance are requirements
    2-5 years Teaching Experience
    2-5 years Specialist subject teaching
    Computer and digital literacy
    First Aid

    Attributes & Competencies

    A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
    Demonstrated planning and organisational skills with superior detail orientation
    Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
    A proven track record of managing professional relationships with maturity and high EQ
    Professional time management is a minimum requirement of the role
    Demonstrated evidence of the ability to think critically and problem solve appropriately
     

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Teacher – Afrikaans Teacher – English and Natural Science FET Maths Teacher

    Duties
    Intersen phase Educators will be expected to establish and further extend students basic education foundations and to guide them toward developing abstract thought and successfully completing independent work across all the areas of their various curricula. They will need  :-

    to deliver future focused education in which students are motivated, inspired and challenged;
    to demonstrate strength of character, integrity and professionalism, at all times
    to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
    to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way

     They will be accountable for the following specific areas of performance :-

    Academic Delivery
    Academic Assessment & Reporting
    Student Behaviour Management
    School Brand Ambassadorship
    Administration
    Health & Safety

    Qualifications & Experience

    an undergraduate degree (NQF level 6) and PGCE or B. Education (Intermediate, Intersen or Senior Phase)
    SACE certification and a police clearance are requirements
    2-5 years Teaching Experience
    Computer and digital literacy
    First Aid

    Attributes & Competencies

    A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
    Demonstrated planning and organisation skills with superior detail orientation
    Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
    A proven track record of managing professional relationships with maturity and high EQ
    Professional time management is a minimum requirement of the role
    Demonstrated evidence of the ability to think critically and problem solve appropriately
     

    go to method of application »

    Apply via company website ( ) or

     

  • Maintenance Technician – Centurion VA Facility Manager Service Ambassador Maintenance Operator Wonderboom: Permanent 45hr Swimm Manager Exercise Experience Manager Fitness Instructor Retentions Consultant Maintenance Operator Club V Attendant 22.5 Personal Trainer (Tenant)- Boksburg Personal Trainer (Tenant)- JHB Personal Trainer (Tenant)- Krugerdrop Personal Trainer (Tenant)- Roodeport

    Your Purpose…

    Managing the preventative maintenance and state of repair to equipment and facilities
    Managing action plans/projects to the required standard.
    Managing maintenance plans & suppliers to within budget.
    Managing the maintenance team to achieve desired results

    Your Duties and Responsibilities…

    MANAGING THE PREVENTATIVE MAINTENANCE AND STATE OF REPAIR TO EQUIPMENT AND FACILITIES

    Maintain and repair plant

    Follow preventative schedule for HVAC
    Communicate faults and action plans to CGM/Ops and Regional MM
    Use maintenance log in system on intranet for faults
    Adhere to downtime as stipulated on intranet
    Be hands on and repair faults where possible

    Maintain and repair premises

    Liaise with landlord/contractors on issues/repairs
    Be hands on and repair and maintain where possible according to brand standards.

    Maintain and repair gym equipment

    Complete and fax/email downtime reports to relevant contractors.
    Ensure completion of preventative maintenance as per contractor stipulations
    Maintain a history of equipment maintenance and preventative schedules
    Be hands on, repair and maintain equipment according to brand standards

    Inspect club to establish daily maintenance tasks

    Do visual inspection via walkabout.
    Check job book, MOD checklists and fitness checklists.
    Check pool and enter results on pool log.
    Action tasks as per brand standards RAP sheet.
    Follow up all maintenance related issues on the Hey Manager cards.
    Schedule tasks from preventative maintenance schedule.
    Liaise with CGM/Ops Manager on affects to operations in club.

    Ensure pool maintenance completed.

    Ensure pool checked and pool key readings recorded according to operating standards.
    Ensure inspection of weirs conducted.
    Ensure pool dosed according to readings.
    Ensure backwashing falls within pressure parameters.
    Ensure pool internal and external maintained and repaired to brand standards.
    Ensure temperatures displayed.
    Liaise with Ops/CGM and RMM as required.
    Ensure dosing systems do not run dry

    Manage health & safety requirements in the club

    Manage your department to work within the health & safety requirements.
    Familiarise yourself with the OSH Act.

    MANAGING ACTION PLANS/PROJECTS TO THE REQUIRED STANDARD

    Assist in ensuring that brand standards are maintained

    Conduct regular brand standard checks.
    Assist in developing RAP.
    Assist GM/Ops to manage the RAP to conclusion.

    Manage projects to conclusion

    Ensure compliance to job specs.
    Ensure work areas left in condition found.
    Manage contractor to adhere to health and safety standards.
    Liaise with relevant parties.
    Sign off contractors job card on completion if satisfactory and quality checked.
    Follow up on snag lists.
    Refer snags/issues to Regional Maintenance Manager.

    MANAGING MAINTENANCE PLANS & SUPPLIERS TO WITHIN BUDGET

    Ensure maintenance of Club is within budget.

    Liaise with CGM on budget constraints/availability.
    Ensure all repairs/costs/quotes to within budget.

    Control and maintain stock levels

    Ensure there is sufficient stock available at all times.
    Follow e-procurement system with the assistance from CGM/Ops using preferred suppliers and authorisation systems.
    Check quality and delivery of orders.
    Ensure stock control systems in place.

    MANAGING THE MAINTENANCE TEAM TO ACHIEVE DESIRED RESULTS

    Manage team to achieve scheduled tasks

    Priorities and set timelines for team with tasks.
    Adhere to quality control standards.
    Follow up and check completed tasks.
    Establish understanding of task and correct tool application.
    Distribute tasks equitably in team including tasks to yourself.

    Manage staffing compliment

    Ensure staff adequately trained to deliver on functional/operational needs.
    Ensure communication on all company initiatives/launches.
    Manage shift rosters/leave cycles.
    Induct staff on operational needs
    Have a succession plan.

    MISCELLANEOUS

    Be available for call outs/ telephonic assistance.
    Assist and comply with any lawful and reasonable requests from manager.

    Closing Date 24 May 2026

    go to method of application »

    Apply via company website ( ) or

     

  • Sales Graduate (2 Years)

    Job Description

    Hewlett Packard Enterprise (HPE) South Africa is seeking a dynamic and ambitious Sales Graduate to join our team. This program provides an excellent opportunity for a recent graduate or candidate with prior work experience to gain valuable sales and business development experience in the technology industry. The ideal candidate is passionate about sales, technology, and eager to engage with customers.

    Key Responsibilities

    Customer Engagement: Actively engage with potential and existing customers via telephone, email, and virtual meetings to understand their needs and promote HPE solutions.
    Sales Support: Assist the sales team in lead generation, follow-ups, and pipeline management to drive business growth.
    Market Research: Conduct research on industry trends, competitors, and potential market opportunities.
    Sales Process Involvement: Participate in sales meetings, product training, and strategy sessions to develop a strong understanding of HPE’s sales methodologies.
    Administrative Tasks: Provide general support to the sales team, including preparing reports, managing CRM entries, and assisting with proposals.

    Requirements

    Education: A graduate with a degree in Business, Marketing, Sales, or a related field, or relevant work experience in a sales environment.
    Language: Must be proficient in English, both written and spoken.

    Key Competencies

    Passion for Sales / Sales Mindset: A strong interest in sales with a proactive and results-driven approach.
    Passion for Technology: Interest in the technology sector and eagerness to learn about HPE’s products and solutions.
    Perseverance: A self-motivated individual with a strong work ethic and determination to succeed.
    Communication Skills: Must be comfortable engaging with clients over the telephone and in virtual environments.

    Apply via company website ( http://www.hpe.com ) or

    careers.hpe.com

     

  • Senior Sales Associate [Growth Sales]

    Role Overview

    Lead Generation & Outbound Sales:

    Develop and execute outbound sales strategies to identify, qualify, and reach potential merchants in the SME sector.
    Proactively source and approach high-potential leads, effectively communicating the benefits of Peach Payments’ solutions.
    Manage the entire sales pipeline from initial outreach to closing, focusing on converting leads into transacting merchants and meet Sales Target.

    Partnership & Relationship Management:

    Build and maintain relationships with key strategic partners to support lead generation and broaden reach.
    Collaborate with partners on co-marketing, co-selling, and referral opportunities to drive lead flow and revenue growth.

    Inbound Lead Conversion:

    Handle inbound leads within your assigned region and tier, ensuring timely follow-up and conversion.
    Use a consultative approach to assess merchant needs and present relevant Peach Payments solutions.

    Onboarding & Merchant Success:

    Lead new merchants through the onboarding process, ensuring a seamless transition to transacting status.
    Educate merchants on product offerings, assisting with integration and optimizing their experience with Peach Payments.

    Market & Product Insights:

    Gather feedback on merchant needs, market trends, and competitive insights, providing recommendations to the product and marketing teams.
    Stay informed of industry developments and competitor activities to adapt and improve outreach and engagement strategies.
    Work collaboratively with Peach Payments’ marketing and technology departments to evolve our sales strategy when new features and products are introduced 

    :bulb:Competencies: What You Bring:

    You are a seasoned sales professional with a proven track record of success in a competitive B2B environment

    7+ years of experience in B2B sales, with a strong emphasis on proactive outbound strategies, preferably within the online payments industry
    A master of consultative selling, with a history of closing complex deals and exceeding ambitious targets
    Exceptional pipeline management skills and the ability to accurately forecast and report on sales performance
    A self-starter who thrives in a high-growth, “scale-up” environment and can operate with a high degree of autonomy
    A passion for technology and a genuine desire to help businesses succeed.
    Strong communication, negotiation, and relationship-building skills that make you a natural collaborator

    Apply via company website ( ) or

    peachpayments.bamboohr.com

     

  • Senior Account Manager – Private Sector

    Role Purpose

    The Senior Account Manager is responsible for driving revenue and gross profit growth by acquiring new business and managing key customer relationships across target market verticals.
    This role involves engaging at C-suite level, delivering tailored ICT solutions, and aligning client needs with Nexio’s product and service offerings.
    The Senior Account Manager plays a strategic role in building long-term client value through exceptional service, market insight, and cross-functional collaboration—ultimately contributing to the achievement of Nexio’s commercial objectives.

    Key Responsibilities

    The Senior Account Manager (SAM) will facilitate growth in the contribution to Revenue and Gross Profit of Nexio by chiefly developing new business and then managing customer engagements at all levels within the customer business landscape.
    SAM will have enough knowledge of the market conditions from a macro and micro perspective to make informed decisions and provide direction to customers specific to their requirements.
    As a SAM understanding the Industry Verticals and the strategies needed to be effective and offer Industry Specific solutions.
    The SAM will assist in identifying solutions that need to be offered as part of collaboration with internal Nexio pre-sales-, product-, services- support staff with engaging, open communication and teamwork.
    Engaging customers in unison with Nexio’s strategies and passion for service excellence and professionalism.
    SAM engages at customer C-Levels and offers solution and services with a thorough and comprehensive understanding of their organization which supports the continued provision of essential solutions and services in a timely, efficient, and effective manner.
    SAM needs to have the ability and is capable of prospecting large enterprises at an executive level and to manage multiple customer accounts efficiently and effectively.
    Exciting the customer and delivering an exceptional experience is part and parcel of the SAM and what the SAM must provide.
    Act as the customer lead to the extended solution and / or service delivery team.
    The above objectives and ability to manage stakeholders and outcomes will be essential to succeed.

    ROLE REQUIREMENT

    Alignment with key strategic initiatives as determined by the Board from time to time.
    Keeping abreast of technological changes and how it influences the engagement with the various customer market verticals.
    Complete understanding of Nexio’s annual Revenue and Gross Profit budget deliverables and how each individual AM’s success is imperative to delivering on target and on budget.
    Taking the lead and driving successful customer engagements coupled with engagement from the various Nexio support teams and back-office processes.
    Deliver on targeted Revenue and Gross Profit values
    Develop on a continuous basis a pipeline of prospects that will feed into the overall pipeline value of the business and meticulously update and progress pipeline opportunities to purchase orders.
    Thorough understanding of the market and market verticals and their associated technological and business requirements.
    Knowing, understanding and mapping Nexio focused solutions to customer requirements.
    Accurate reporting of activities by populating the Nexio CRM system on a daily basis with relevant customer data and interaction.

    Additional Information:

    Being a Nexio Senior Account Manager is a high-profile professional person that is self-motivated and thrives on the challenges faced with customer engagement, self-improvement, fast paced and pressured environments.  A person with a will and a passion for success in a sales role.

    TECHNICAL / PROFESSIONAL COMPETENCIES

    A successful Senior Account Manager is a self-motivated individual who can perform at optimal levels under pressure.
    Ideally must be an expert in an enterprise business or industry vertical.
    A good communicator and an original thinker that can offer ideas about generating new sales and effectively deal with people to maintain customer satisfaction.
    Ability to market and close the sale of solutions.
    Negotiation skills to secure accounts at a profit.
    Interpersonal skills to communicate with customers over the phone and in face-to-face meetings.
    Analytical skills to judge the current market and the competition to set accurate pricing.

    QUALIFICATIONS & EXPERIENCE

    Matric
    Degree in Business Administration, Marketing, or similar field.
    Post Graduate qualification in Business Administration, Marketing, or similar field
    8+ years’ experience delivering solution led sales.
    Understanding of sales performance metrics.
    Advanced knowledge of CRM software and MS Office.
    Hands on experience in sales and an ability to deliver.
    Advanced customer experience management capability
    An ability to deliver projects and answer inquiries on time.
    Advanced understanding of value propositioning based on customer needs.
    Satisfaction in a high tech. environment essential.

    LEADERSHIP COMPETENCY REQUIREMENTS

    Exceptional team management skills.
    Excellent verbal and written communication.
    Ability to delegate efficiently.
    Extensive industry knowledge with an eye towards the future.
    Diplomacy And Patience
    People Skills
    Strategic Thinking
    Listening
    The Ability to Set and Execute the Vision of the Company

    Apply via company website ( N / A ) or

    nexio.simplify.hr

     

  • Sales Associate- Lakeside Mall 24hr Flexi Sales Associate- Mall of Thembisa Store Supervisor- Southgate Mall Senior Credit Analyst Store Supervisor- Mompati Mall

    Job Description

    homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
    The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing.
    The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.

    What you will love doing in this role

    Sales Execution & Conversion

    Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
    Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
    Achieve individual sales targets, conversion rates, and productivity expectations.
    Support acquisition activities, including account openings and order processing.

    Customer Experience

    Deliver a consistently positive, professional, and customer-focused sales experience.
    Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
    Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
    Build customer trust through accurate information, ethical selling, and clear expectation setting.

    Product Knowledge & Pricing Accuracy

    Maintain strong knowledge of products, categories, pricing, and promotions.
    Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
    Stay informed of product updates, promotions, and sales initiatives.

    Administration & Order Processing

    Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
    Ensure all required customer documentation is complete and compliant.
    Maintain accurate records and system entries to support reporting and audits.

    Stock Handling & Showroom Standards

    Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
    Ensure products are handled with care to prevent damages.
    Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
    Follow stock control procedures and report discrepancies or risks.

    Compliance, Quality & Risk Awareness

    Adhere to all policies, procedures, quality standards, and internal controls.
    Follow cash handling procedures when processing payments, refunds, or credits.
    Participate in required training, inductions, and policy sign-offs.
    Escalate risks, errors, or non-compliance to the Store Supervisor.

    Teamwork & Performance Support

    Work collaboratively with team members to achieve showroom targets.
    Support promotions, campaigns, and activations as instructed.
    Be flexible in supporting operational requirements, including shifts, weekends, and public holidays.

    What you’ll need to do this role

    Grade 12 / Matric (minimum requirement).
    Minimum 1 years’ retail sales experience.
    Customer-facing sales experience within a target-driven environment.
    Availability to work shifts, weekends, and public holidays.
    Homewares retail experience (advantageous).
    Clear credit and criminal record.

    What we will love about you

    Customer-focused with a strong service mindset.
    Persuasive, confident, and professional communicator.
    Detail-oriented with a focus on accuracy and quality.
    Resilient, adaptable, and able to work in a fast-paced environment.

    Closing Date 12 June 2026

    go to method of application »

    Apply via company website ( http://www.homechoice.co.za/ ) or

     

  • Senior Specialist, Customer Success

    Responsibilities

    As a Customer Success Sr. Specialist for Services, you will support the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products. The candidate will work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.

    The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.
    Customer Engagement:

    Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors
    Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
    Articulate key performance indicators related to cost, performance and optimization and the insights associated with them

    Growing the Business:

    Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
    Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
    Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data

    Technical & Program Readiness:

    Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
    Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
    Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products

    All About You:

    Experience managing clients or internal stakeholders
    Logical, structured thinking, and affinity for numerical analysis
    Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
    Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
    Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
    Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
    Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
    Experience in identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
    Experience in creative thinking and development of innovative solutions to complex customer challenges
    Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
    Experience working with at least some of the following: large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners

    Apply via company website ( https://www.mastercard.com ) or

    careers.mastercard.com