Job Region: Gauteng

What You’ll Do
Key Responsibilities
Including but not limited to:

Own end-to-end ER/IR case management and administration (core delivery + strong admin)
Manage ER matters from intake to closure, ensuring timely triage, investigation planning, documentation, and closure.
Maintain complete, audit-ready case files (case summaries, chronologies, evidence logs, interview notes, hearing packs, outcomes, appeal documentation) and secure records management.
Drive day-to-day case administration: scheduling, stakeholder coordination, action tracking, deadline management, and documentation quality control.
Apply early dispute resolution techniques to de-escalate issues and reduce escalation risk.
Provide trusted ER/IR advisory support to leaders and HR (Johannesburg base; Africa input as needed)
Provide pragmatic guidance to People Managers and HR on process, policy, risk, and documentation to ensure fair and consistent outcomes.
Partner with HR and leadership to plan and script difficult conversations (performance, conduct, attendance, wellbeing, conflict) and advise on appropriate interventions.
From Johannesburg, provide ER/IR input across Africa where required. supporting HR and leadership with case strategy, document review, precedent/consistency checks, and escalation guidance.
Lead investigations and support discipline, incapacity and grievance processes
Lead/coordinate investigations: define scope, evidence plan, interviews, documentation, findings summaries, and recommendations in consultation with the global ER team.
Support and/or coordinate disciplinary and grievance processes: prepare packs, brief stakeholders, advise on outcomes/sanction consistency, with the global ER team.
Support incapacity processes (poor performance/ill health) with structured documentation, timelines, and manager coaching.
Manage South African labour forum processes and external dispute readiness Commented [RH1]: Would the ER Senior Specialist also be responsible to partner with external counsel for Labour Court/Labour Appeal Court disputes, if any? (CCMA)
Prepare and coordinate matters for the CCMA: bundles, chronologies, evidence packs, witness preparation, and stakeholder briefing.
Partner with Legal and/or external counsel as required to ensure strong readiness for conciliation/arbitration and aligned case strategy.
Track outcomes and learnings from forum matters and feed insights into prevention, training, and policy/process improvement.
Partner with Global ER and senior HR leadership on complex and high-risk matters
Serve as a key South Africa/Africa point of contact, partnering with Global ER leadership and senior HR stakeholders to align on approach, risk posture, and precedent.
Produce senior-ready case updates (key facts, risks, recommended path, decision points) to enable high-quality decisions and consistent handling.
Contribute local context (South African labour environment and practical implications) into global ER discussions and guidance.
Policy, office governance, and contracting alignment (ownership + maintenance)

Own and maintain local office people policies, guidance and procedures (draft, review, update,communicate), ensuring alignment to global standards and local legal requirements.
Support periodic reviews/audits of ER/HR practices and controls to strengthen compliance, consistency, and quality.

Partner with People Team colleagues, Legal/Compliance, and relevant operational stakeholders to ensure contracting and documentation alignment

(templates/clauses/addenda and ER-related documentation practices), supporting dispute readiness and risk mitigation.
Keep ER/IR practices current: legislation monitoring + continuous learning communication
Monitor and interpret changes in South African employment and labour legislation, relevant case law/trends, and labour forum practices and translate these into practical implications for BCG, i.e. ensuring local office people policies, guidance documents, and procedures are updated when necessary.
Provide continuous learning through concise updates, guidance notes, and briefings to relevant stakeholders (HR, People Managers, and other Centers Of Excellence (COE)), ensuring local practices remain current and consistent.
Partner with Global ER and Legal/Compliance to align local implementation with global standards and risk posture.
Insights, reporting, and continuous improvement (strategic problem solving)
Maintain reliable case data and produce reporting (themes, cycle times, outcomes, risk flags) to inform leadership decisions and strengthen employment risk management.
Identify patterns/root causes and propose preventative actions (training, manager guidance, policy clarification, process improvements) to reduce repeat issues and improve employee experience.
Contribute to ER capability and consistency across the region by sharing best practices, templates, and lessons learned.
Capability building and enablement (including leader training on discipline/incapacity/grievances)
Design and deliver ER/IR training for leaders and HR colleagues, including disciplinary, incapacity and grievance process training for line leaders (e.g., investigations, recordkeeping, procedural and substantive fairness, documentation quality, chairing preparation, outcome writing standards).
Build and continuously improve ER toolkits, guides, and playbooks (templates, checklists, scripts, investigation packs) that enable consistent, high-quality handling of ER matters.
Coach leaders and HR in-the-moment on “how to” execute ER steps effectively, reducing avoidable escalations and repeat issues.
Stakeholder leadership (global + Africa scope)
Build trusted relationships with HR colleagues and leaders to anticipate and respond to ER needs.
Advise on serious/high-risk/complex matters where reputational, PR, or litigation risk may exist if mishandled.
Partner closely with ER global, Legal and Compliance as critical stakeholders, acting as a credible counterpart.

What You’ll Bring
Qualifications (minimum)

Minimum 4-year qualification in Human Resources or Law (or equivalent relevant 4-year degree).
Desirable – Master’s degree (e.g., Labour Law, Labour Relations, HR/Industrial Psychology, Employment Law) is a strong advantage.

Apply via company website ( http://www.bcg.com ) or

careers.bcg.com

 

Responsibilities

As a Customer Success Sr. Specialist for Services, you will support the development and delivery of strategic priorities within the region. The candidate will focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products. The candidate will work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.

The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.
Customer Engagement:

Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them

Growing the Business:

Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data

Technical & Program Readiness:

Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products

All About You:

Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level
Experience working with at least some of the following: large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partners

Apply via company website ( https://www.mastercard.com ) or

careers.mastercard.com

 

We are seeking a proactive Financial Advisor Assistant to support a successful Wealth Manager with a large client base, ensuring exceptional client service, effective administration and the smooth execution of financial transactions.

Key Responsibilities

Process new business and financial transactions
Ensure FICA & FAIS compliance
Prepare documentation and coordinate client meetings
Manage client queries and provide regular updates
Support client reviews and follow up on action items
Maintain accurate client records and CRM updates

What We’re Looking For

Strong attention to detail
Excellent communication & client service skills
Highly organized and able to multitask
Proactive and able to work under pressure
Good MS Office and system skills

Apply via company website ( http://www.alexanderforbes.co.za ) or

www.linkedin.com

 

Job Description

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! we’re looking for first class people just like you!
Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
We are currently seeking a Meeting & Events Coordinator to join our vibrant team at Radisson Blu Gautrain Hotel, Sandton. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Meeting & Events Coordinator, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.

Our meeting and events team are sophisticated hosts who are inspired to succeed! They are competitive and ambitious to achieve results and deliver an experience that is beyond expectation – creating memorable moments for our guests.
Our Meeting & Events Coordinators know that success doesn’t just happen, it’s planned.
You will anticipate our guests’ needs by being in the right place at the right time and delivering spectacular events of all sizes.
You are a passionate, target driven organiser with the determination to pack our events diary.
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the meeting and events department.
As Meeting and Events Coordinator, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualifications

Flexibility and a positive, Yes I Can! Attitude
An eye for detail
Is a creative problem-solver
Passionate about creating extraordinary service.
Ability to work as part of a team to ensure guest satisfaction.
Strong verbal communication skills
Likes having fun at work.
Experience in a similar position

Apply via company website ( N / A ) or

www.linkedin.com

 

The job incumbent will be responsible for the following within the Dr Reddys Portfolio:

Selling, detailing and promoting products, in a designated area, to targeted private sector clients.
Assisting with the organizing and presentation of divisional activities, conferences, speakers, programs and other promotional events in the designated areas and/or nationally.
The implementation of action plans in accordance with the marketing/sales strategy of the Company.
Personally visiting and liaising with relevant targeted clients which are crucial to the performance of the Company, as agreed with the respective Regional Sales Manager/National Sales Manager.
Maintaining a data-base of all targeted clients.
Liaising with the Regional Sales Manager / National Sales Manager with respect to the effective exploitation of the various business opportunities in the designated areas.
To report product complaints (adverse events & product technical complaints) and medical information queries for all DRL products as per internal processes.

The ideal candidate must have the following:

Essential Key Skills and Competencies

The ideal candidate must have:

A thorough understanding of the SA Private Pharmaceutical Industry and knowledge of health care related events. Ability to solidify and expand business relationships.
Ability to convey messages and motivate certain audiences.
Able to efficiently manage budget and resources within the scope of the business model and expense policy guidelines.
Demonstrate the ability to sell products and achieve sales targets.
Demonstrate the ability to learn product/disease entity information.
Ability to work independently as well as collaboratively in a fast-paced, high energy organization.
Understanding of pharmaceutical marketing principles.
Excellent verbal and interpersonal skills.
Computer literacy.

Behavioral dimensions required

High level of integrity and adherence to all compliance guidelines.
Customer-focused and performance-driven.
Entrepreneurial and innovative.
Egalitarian and trusting.
Flexible and adaptive.
Customer-focused and performance-driven.
Entrepreneurial and innovative.
Egalitarian and trusting.
Flexible and adaptive.

Qualifications

Qualifications:

Bachelors Degree/Diploma in Business, Life Science or related Field

Experience:

Minimum 3 years Pharma industry experience
Established and existing relationships in the territory and with key stakeholders will be an advantage

Apply via company website ( N / A ) or

www.linkedin.com

 

What you’ll be doing

At Hitachi, we embrace diversity and foster a collaborative environment where every individual’s uniqueness is valued. Our inclusive culture drives innovation and supports our mission to contribute positively to society. With a workforce representing a wide range of nationalities, languages, and backgrounds, we are better equipped to understand and meet the needs of our customers, partners, and communities, fueling innovation and sustainable business growth.

The role will also be responsible for:

Global Culture Program Support

Support the global Cultural initiatives
Coordinate the Global Cultural awareness workshop deployment
Monitor licence utilisation and deployment
Consolidate regional data (including Japan) into monthly global reports.

Workshop Lifecycle Management

Pre-Workshop

Monitor registrations and optimise class sizes (20+)
Issue preparation communications and meeting invitations
Confirm attendance
Set up Mentimeter/Teams polls (as required)

Workshop Delivery

Manage live polls and breakout rooms
Monitor chat and Q&A during sessions

Post-Workshop

Update training registers
Re-engage no-shows
Produce post-workshop reports and follow-up communications.

EMEA DOI Enablement

Support deployment of DOI initiatives (e.g., Inclusive leadership Workshops and Cultural Awareness Workshops and priority programmes)
Maintain EMEA DOI SharePoint and regional communications
Coordinate Regional Council initiatives
Support DOI calendar and events.
Provide operational coverage for the EMEA DOI Leader
Manage DOI projects, research, and administration.

Global DOI Communications

Develop social-media-style content for internal DOI engagement

Curate short-form video and digital assets from global content
Support DOI newsletters and campaigns
Maintain global DOI SharePoint
Support global communications and engagement initiatives

What you bring to the team

We’re looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with days in the Hitachi Office. This role is open for candidates based in Poland (Krakow/Warsaw) and South Africa (Johannesburg).

The ideal candidate will possess the following skills and background:

Experience: 1-3 years post qualification working in Diversity, Opportunity & Inclusion (DOI), Human Resources, or related fields, with a strong motivation to contribute to this role.
Communication Skills: Excellent verbal and written communication abilities to engage effectively across diverse teams and regions.
Cross-Regional Collaboration: Proven ability to work collaboratively with stakeholders across multiple regions and cultures.
Digital and Social Engagement: Competence in creating and managing digital content and social media-style communications to drive engagement.
AI-Enabled Work Practices: Familiarity with AI tools and productivity technologies to enhance efficiency and innovation.
Data-Informed Reporting: Ability to generate insightful reports and analyses to support decision-making and program improvements.

Apply via company website ( N / A ) or

www.linkedin.com

 

The Role:

The Facilities Coordinator is responsible for supporting the safe, compliant, and efficient operation of facilities across the C4 Hub in Jet Park and the Burgersfort branch. The role focuses on contractor management, maintenance coordination, facilities administration, and SHEQ compliance to ensure a safe and well-maintained working environment aligned with South African regulatory requirements.

Key Performance Areas:

Coordinate contractor inductions, compliance, and performance in line with company standards and the Occupational Health and Safety Act (OHSA).
Manage preventative and corrective maintenance activities across multiple sites, ensuring minimal operational disruption.
Liaise with contractors, service providers, and operational teams to ensure maintenance and facilities requirements are effectively executed.
Conduct site inspections to identify risks, defects, and improvement opportunities.
Maintain accurate maintenance records, safety files, compliance documentation, and audit requirements.
Support SHEQ initiatives, incident investigations, corrective actions, and continuous improvement programmes
Monitor maintenance requests and ensure timely resolution of facility-related issues.
Assist with infrastructure upgrades, space optimisation, and facilities improvement projects.
Compile facilities performance reports, including maintenance KPI’s, energy usage, and compliance metrics.
Support operational readiness across geographically separate facilities, including regular travel to Burgersfort.

Your Profile:

Grade 12 / Equivalent Qualification
Diploma/National Diploma in Facilities Management, Engineering, Building Management, or related field (NQF Level 6).
3–5 years’ experience in facilities coordination within warehouse, logistics, or industrial environments.
Knowledge of South African SHEQ legislation and contractor compliance requirements.
Experience in contractor management and maintenance coordination.
Valid driver’s licence and willingness to travel between sites.
Experience with CMMS/planned maintenance systems.
Experience in relevant standards and systems (ISO14001, ISO 9001 and OHSAS 18001 etc.) 

Advantageous Qualifications

SAMTRAC or NEBOSH certification.
Project Management qualification or relevant experience.
GCC certification (where applicable).
SAFMA membership.

Skills & Competencies

Strong organisational, planning, and coordination skills.
Excellent communication and stakeholder engagement ability.
Ability to manage multiple priorities across different sites.
Strong administrative and problem-solving skills.
Proficient in Microsoft Office; Power BI advantageous.
Ability to work independently and within cross-functional teams.

Apply via company website ( http://home.sandvik ) or

sandvik.wd3.myworkdayjobs.com