Job Region: Western Cape

Job Description

This role supports the Channel finance area and is responsible for the maintenance of accounting records, financial analyses, commentary and information for management reporting. The incumbent is individually and collectively accountable for achieving results through own efforts.

Key Result Area:

Maintain accounting records

Compile, process and approve accounting entries
Invoicing and settlements
  Account and budget centre hierarchy maintenance
  Responsible and accountable for accuracy and completeness of general ledgers
Bank servicing and cashflow management
Compile and submit results per Group reporting requirements
Maintain a strong financial control environment
Continuous evaluation of finance processes and driving process optimisation
Preparation of Annual Financial Statements
Preparation and submission of monthly and annual tax/VAT
Liaise with internal and external auditors

Management Reporting

Compiles supporting documents for Channels and Group Finance Prepare reports
Analyse and provide commentary on the financial results with insights

Technical Effectiveness

MS Office with solid Excel skills (intermediate)
Oracle Financials (required) and HFM (preferred)
An understanding of current IFRS accounting standards

Personal Effectiveness

Accepts and lives the company values
Accountable for service delivery through own efforts and through others
Collaborates effectively with others to achieve personal results
Individually accountable for managing own time, tasks and output quality over periods of 1 day to a max of three months
Strong information monitoring and analytical skills
Attention to detail
Stakeholder management and communication skills
Makes increased contributions by broadening individual skills

Team Effectiveness

Balances own priorities with directing and motivating others.
Creates a climate for optimal performance.
Guides and directs staff to achieve operational excellence standards.
Manages performance.
Plans & assigns work.

Education and Experience:

Charted Accountant (SA) 
3-5 Years Experience working experience 
Financial Industry Experience 

Skills

Accounting, Budget Management, Business Requirements Analysis, Data Controls, Evaluating Information, Financial Accounting, Financial Acumen, Financial Analysis, Financial Auditing, Financial Modeling, Legal Practices, Management Accounting, Policies & Procedures, Report Review

Competencies

Business Insight
Communicates Effectively
Ensures Accountability
Financial Acumen
Manages Complexity
Optimizes Work Processes
Organizational Savvy
Plans and Aligns

Education

NQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

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Apply via company website ( https://www.oldmutual.com ) or

 

The Opportunity

As the Inside Sales Manager you will lead and manage three dynamic phone-based teams: Inbound Sales, Customer Success and Cross-sell.
This role is responsible for developing and implementing strategies to drive revenue growth, increase customer retention, and ensure overall customer satisfaction.
The ideal candidate will have a proven track record in sales leadership, excellent communication skills, and the ability to inspire and manage a diverse team

What you will be doing

Leading & Developing a High-Performance Team – Manage and mentor Inbound Sales, Sales Development, Customer Success & Cross-sell teams to drive revenue and customer satisfaction.
Owning the Sales Cycle – Oversee lead generation, pipeline management, closing deals, and upselling opportunities to grow our customer base.
Driving Customer Success & Retention – Ensure clients achieve their business goals using our payment solutions, strengthening long-term partnerships.
Leveraging Data & Insights – Use analytics and CRM tools to optimize sales processes, track performance, and implement winning strategies.
Staying Ahead of Market Trends – Keep up with industry shifts, competitor movements, and fintech advancements to refine your approach.
Innovating & Scaling – Explore new sales tactics, refine methodologies, and continuously improve team performance.

Inbound Sales:

Oversee the inbound sales team to ensure efficient handling of all incoming leads
Implement strategies to convert inbound inquiries into sales opportunities
Monitor and analyse team performance metrics, adjusting strategies as necessary to meet and exceed goals.

Customer Success & Cross-sell:

Under the guidance of the Customer Value Management team:-
Manage the customer success team to ensure high levels of customer satisfaction and retention.
Develop and implement cross-sell and up-sell strategies to maximize customer lifetime value.
Monitor customer feedback and address any issues or concerns promptly and effectively.

Strategic Planning and Execution:

Collaborate with senior leadership to set sales goals and objectives.
Develop and implement sales processes and best practices to streamline operations.
Utilize data and analytics to drive decision-making and continuous improvement.

Systems, Reporting and Analysis:

Ensure appropriate systems are in place to deliver results in the most efficient and effective way possible
Prepare regular reports on team performance, sales metrics, and market trends.
Provide actionable insights and recommendations based on data analysis.
Present findings and strategic plans to senior management.

About you

You’re a strong people leader with a proven track record in solution selling, sales methodology implementation, and upskilling teams. You take a hands-on approach to performance management, coaching, and driving results while ensuring a structured and efficient sales process.
You have at least 10+ years of experience in sales management (Inbound), account management, or business development (B2B preferred).
3+ years in a leadership role, managing multiple high-performing teams within a contact centre environment.
Proven track record of hitting or exceeding sales targets and growing a portfolio of accounts.
Strong expertise in solution selling, consultative sales, and negotiation.
Experience with fintech, SaaS, or payments solutions is a huge plus.
Ability to analyse data, optimize sales strategies, and drive measurable results.

Apply via company website ( https://www.yoco.co.za/ ) or

careers.yoco.com

 

Job Purpose    

The Western Cape Mobility Department, Western Cape Government has an opportunity for a suitably qualified and competent individual to manage the activities of the Division Motor Vehicle Registration and Licensing, in terms of the Provincial Registration Authority (PRA), applications in terms of capturing of data for applications for sensitive transactions (transactions with a high risk of fraud and corruption), provincial helpdesk functions relating to the provincial call centre, the provincial walk-in centre, applications for special license numbers and all other motor vehicle administration related applications. The successful incumbent must be able to work under pressure, willingness to work irregular hours and meet tight deadlines.

Minimum Requirements    

An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification); A minimum of 3-years supervisory experience in a vehicle licensing and driver regulation and standards working environment; A valid (Code B or higher) driving licence. 
NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Recommendation    

None.

Key Performance Areas    

Develop and regularly revisit policy documents and standard operating procedures, in line with legislative and financial requirements; Advise management and compile submissions to management; Liaison and communication with various clients / stakeholders; Managerial functions.

Competencies    

Knowledge of the following: legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; National Road Traffic Act, 1996; Western Cape Provincial Road Traffic Administration Act, 2012; Public Finance Management Act (PFMA), 1999, National Treasury Regulations and Provincial Treasury Instructions; National Road Traffic Regulations, 2000.

Skills needed:

Numeracy; Literacy; Computer Literacy; Written and verbal communication; Project Management; Accounting, Finance and Audit; Economic, Financial and Statistical Analysis; Legal Administration; Reporting; Problem-solving; Plan

go to method of application »

Apply via company website ( https://www.westerncape.gov.za ) or

 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a Risk Behaviour Analyst you’ll be supporting the delivery of mitigating potential losses for the business associated with promotional, marketing, and gameplay strategies across both the casino and sports segments., covering focusing on marketing, promotions, and game logic, the analyst assesses the impacts on customer gameplay, leading to the identification, development, and implementation of strategies aimed at detecting and addressing suspicious activities in order to minimize potential financial losses. This will help us excel at protecting the business against acts of fraud to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Casino Advantage Management

Detect and identify customers displaying behaviour which fall in line with gameplay profitability strategies
Trend analysis to identify group activity
Investigate accounts and take the appropriate action
Ensure that adequate preventative and detective strategies are in place to mitigate loss

Affiliate Management

Review of new affiliate signups
Monitor and analyse affiliate traffic and revenue to detect any irregularities
Alert key stakeholders to affiliate profitability concerns

Game Logic Monitoring

Understand the workings of all games
Keep the department abreast of game features that present a potential risk
Continuous monitoring of profitability of games
Escalation of game malfunctions

Reporting

Maintain accurate records of tasks and results with a focus on achievements and efficiency 
Group activity reporting and compilation of Internal SARS
Prepare monthly reporting for submission to key stake holders

Ad-hoc reporting

Ad-hoc
Staying abreast of and be the expert on industry changes in regards to both software and promotions
Construction of rules to proactively reduce the risk of advantage gameplay to the business
Understanding Terms & Conditions and recommend changes in line with investigation findings
Monitoring of social media discussions in relation to gameplay profitability strategies
Continuous development, implementation and enhancement of procedures, tools and systems
Ensure Policy and Process documents are up to date and stored for reference
Ensure that “cheat sheets” are compiled and available for reference
Be aware of and understand the Regulatory requirements pertaining to the various functions of the daily tasks
To maintain and meet current SLA’s

Ad-hoc projects

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
Exceptional attention to detail, ensuring high standards of quality in all outputs
Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Proficient in MS Office Excel
A very good understanding of Casino Games
A good understanding of the Risk Environment
Consistent behaviour aligned to the Organizational Culture

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
Experience in developing and executing customer retention strategies
Understanding Advantage Game Play Strategies
Understanding of Elasticsearch and Tableau
An advanced understanding of Casino Promotion Setup and Terms and Conditions
Exposure to Affiliate Management
Strong understanding of fundamentals and configurations of Sports Betting / Trading
Ability to identify, analyse and report on trends
Advanced to Power User level skills in MS Excel

Apply via company website ( ) or

myhcm.wd3.myworkdayjobs.com

 

We are seeking a dedicated Japanese Speaking Annotation Specialist to join our team and contribute to the development and enhancement of advanced natural language processing models. As an Annotator, you will be responsible for creating high-quality annotated datasets that will be used to train and improve generative AI models. Your meticulous attention to detail and linguistic expertise will play a crucial role in ensuring the accuracy and effectiveness of our models.

Key job responsibilities

Annotation Creation: Develop annotated datasets by carefully annotating and labeling diverse text samples.

A day in the life

You will provide labels and annotation for various projects across our organizations, some projects will last longer than others, but expect a variation of different label and annotation requests month to month.

About The Team

Our team is passionate about human motivation and behavior and uses machine learning, classification algorithms and scalable platform services to have a cross-org impact every day. We evaluate user research, customer experience knowledge, data, and cross-Amazon Moderation expertise to ensure other teams think about customer trust.

Basic Qualifications

Candidates must have completed a Matric/Grade 12/NQF4 or equivalent of higher qualification (S)
Proficiency in multiple languages, both spoken and written, with a keen eye for linguistic nuances in Japanese and English.
Strong understanding of linguistic concepts, grammar, syntax, and language variations. Detail-oriented with exceptional analytical and problem-solving skills.
Excellent communication skills, both written and verbal, in Japanese to collaborate effectively with cross-functional teams.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment. Strong computer skills, including proficiency in using annotation tools and software.
Ethical and professional approach to handling sensitive data and maintaining confidentiality.

Preferred Qualifications

Prior experience in linguistic annotation, data labeling, or similar roles is a plus.
Familiarity with natural language processing (NLP) and machine learning concepts is advantageous. Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build.
We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.
In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.
We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Apply via company website ( http://www.amazon.com ) or

.jobs

 

We are seeking a dynamic Senior Customer Experience Consultant to deliver exceptional service and act as the primary point of contact for our valued customers. In this role, you will manage the end-to-end shipment lifecycle, resolve customer issues, and proactively communicate solutions to ensure a seamless experience. By building strong relationships and understanding customer needs, you’ll play a key role in driving customer satisfaction and supporting business growth.

KEY RESPONSIBILITIES:

Manage customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions
Effective handling of escalated situations and complaints across several communication channels
Work with our extended Customer Experience team and ensure the smooth execution of the end-to-end shipment lifecycle and high-quality service levels for our customer
Deliver proactive customer service – track shipments and notify customers of relevant deviations from the schedule, including potential solutions or alternatives
Constantly seek ways to improve our service and customer experience
Act as a primary contact for customers, you will actively build strong relationships and gain an understanding of their business, service needs and drivers
Use your relationship building skills and fantastic customer service to increase revenue, by growing our customers’ business and promoting added value services

WHO WE ARE LOOKING FOR:

Minimum 3 – 5 years of experience in customer experience and logistics, with a strong background in customer service and a proven track record of success.
Proficiency in Microsoft Office Suite and a solid understanding of supply chain processes.
Has excellent communication skills (written, verbal, and interpersonal).
Analytical and solution-oriented, with the ability to use logic and methods to solve complex problems effectively.
Quick learner who adapts to new challenges, thrives in dynamic environments, and is comfortable managing multiple systems.
Results-driven, with experience working in high-performance KPI environments and strong commercial awareness.
Skilled at building rapport, navigating high-tension situations with diplomacy, and relating to diverse stakeholders.
Flexible, open to change, and committed to continual personal and professional development.
Highly organized and detail-oriented, capable of producing accurate and timely reporting.

Apply via company website ( http://www.maerskline.com ) or

www.maersk.com

 

About the job
About our client:

Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture and performance.

What you will be doing:

Manage / maintain the global network infrastructure daily to ensure optimal uptime, security, and performance.
Coordinate and oversee 24/7 third-party network support providers to guarantee high-quality service delivery.
Quickly diagnose and resolve complex network issues to minimize downtime.
Continuously improve network security to maintain security posture.
Maintain up-to-date documentation and inventories for all network systems.
Monitor network performance, resolve issues, and implement best practices.
Evaluate new vendors and technologies, and recommend and implement improvements.
Lead and manage network-related projects from start to finish, minimizing business disruption.
Perform hands-on tasks like installing and configuring network hardware, software, and services as needed.
Collaborate with the Technology and Innovation team and the wider business to provide support for complex issues and project initiatives.

What our client is looking for:

A relevant tertiary degree would be beneficial.
Cisco, HP, Meraki, Azure networking, etc. related certifications.
5+ years’ experience in network administration and architecture.
Experience with network devices and services (routers, switches, firewalls, load balancers, VPN, QoS).
Strong multi-site networking experience (SD-WAN, TCP/IP, BGP, OSPF, DNS, DHCP).
Experience managing physical, cloud-based, VoIP, and wireless networks.
Understanding of technical and data security concepts.
Financial services industry experience is preferred.
Broad understanding of IT fundamentals.
Intelligent and effective troubleshooting skills, with the ability to engage additional support when needed.
Strong organisational, prioritisation, and delegation skills.
Self-motivated and proactive, with the ability to work independently and present solutions.
Personable with good communication skills.
Willingness to work out of hours when necessary.

go to method of application »

Apply via company website ( http://www.parvana.co.uk ) or

 

About the Role:

As the Executive Assistant, you will be the backbone of the CEO’s office, ensuring seamless operations through:
Administrative Support: Managing travel, Forex, purchasing authorizations, and more.
Secretarial Duties: Handling communications, scheduling, minute-taking, and board meeting preparations.
Insurance & Imports Management: Overseeing vehicle insurance, marine cover, and import payment processes.
Event Coordination: Organizing company-wide events, including Indabas and trade fairs.
Strategic Collaboration: Working closely with executives and teams to uphold company standards.

What We’re Looking For:

Diploma in Legal Secretarial/Paralegal or equivalent.
5+ years of experience in a similar role.
Expertise in Microsoft Office and office management practices.
Exceptional organizational, communication, and problem-solving skills.
Fluency in English and Afrikaans (verbal and written).
High emotional intelligence and the ability to handle confidential matters with discretion.

Apply via company website ( http://www.dav.co.za/ ) or

www.aplitrak.com

 

Duties include but are not limited to the following:

Conferring with clients to determine their hairdressing needs, preferences, and specifications.
Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
Cutting, trimming, and shaping clients’ hair as well as wigs, hair extensions, hairpieces, and toupes based on clients’ preferences and specifications.
Shampooing, conditioning, and drying clients’ hair.
Providing various hair coloring treatments to clients after inquiring into possible hair dye sensitivities and allergies that they may have.
Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
Able to work in relaxed, informal and buzzy atmosphere
Sociable, meeting new people from all walks of life
Transforming people’s look and making them feel good about themselves
Clean and tidy work environment
Comply with Covid-19 regulations

Qualifications:

Full cosmetology license or specific license for hair designers and hairdressers
Passing score on state hairstyling examinations
QCTO – Occupational Certificate in Hairdressing NQF Level 4 (Red seal trade test certificate) 

Experience and Knowledge:

Work experience as a Hair Stylist, Hairdresser, Colorist or similar role
Proficiency in hair straightening and curling methods, using hot irons and curlers
Hands-on experience with various coloring techniques
Adaptable – exploring creativity and staying on top of the latest trends
Strong knowledge of classic and creative cutting technique
Good colour knowledge
Strong on customer service
Reliable – keep to the appointment times so clients aren’t sitting and waiting all day.

go to method of application »

Apply via company website ( http://www.faircape.co.za/ ) or

 

The successful candidate will be responsible for:

Effectively managing, monitoring, troubleshooting and optimizing of ICT systems, network infrastructure and components to ensure the highest levels of systems and infrastructure availability
Planning, implementing, developing, upgrading, maintaining and supporting IT business applications, ensuring they meet business requirements and operational needs, and contribute to the efficient delivery of services while adhering to best security practices to ensure optimal confidentiality, integrity and availability
Assisting with overseeing the day-to-day functioning of the ICT department with regards to routine daily support, maintenance & related administrative duties
Managing and maintaining the SDWAN Network infrastructure, including configuration, monitoring and troubleshooting to ensure optimal network performance and security
Effectively collaborate with the Cyber Security Manager to implement and maintain cybersecurity measures, including threat detection, incident response and vulnerability management

Requirements

Minimum requirements:

Tertiary qualification in a related field
Certification in MCSE, CompTIA Network, Security and/or Azure & AWS (advantageous)
3 years’ experience in a Systems Administrator or Systems Engineer role

Experience with the following:

network setup including VLAN and advanced routing, monitoring and administration
supporting various Microsoft Office packages
setting up and maintaining backup and recovery systems
installation, trouble shooting and conducting repairs on Windows Operating Systems
Windows Server environments
advanced Windows Management (AD, DHCP, DNS, NPS management)
Exposure to cloud-based hosting and backup services
Intermediate to advanced level of knowledge related to Networking
Understanding and experience with SDWAN configurations and troubleshooting (advantageous)
Practical knowledge of cybersecurity frameworks like ISO 27001 (advantageous)
Knowledge relating to computer hardware systems, chipsets, memory modules and peripherals (advantageous)

Apply via company website ( N / A ) or

da.mcidirecthire.com