Skill Set
Strong attention to detail.
Knowledge of design principles and fundamentals of architecture.
Demonstrated leadership/mentoring skills.
Detailed knowledge of the SDLC and management of software projects.
Good written and verbal communication skills.
Develop the solution in a manner which supports modification.
Adaptability to change.
Responsibilities
Design Fit for Purpose Solutions & Algorithms & planning.
Actively contribute to design and planning meetings, discussions and documentation.
Design solutions using most appropriate approved architectural pattern.
Ensure design patterns used are increasing the organisational levels of high-volume transactional performance, resilience, automation and innovation.
Ensure design meets best practices and are Test, DevOps and Support friendly • Identify and establish objectives for self and team.
Set objectives/goals based on the team’s chosen software development methodology to successfully complete projects.
Consider all reasonable factors, impediments and obstacles.
Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.
Formulate supporting plans and communicate with others in terms of dependencies and impact.
Publish plan to, peers and stakeholders through agreed methods.
Implementation of a solution that is complete, efficient and compatible
Deliver a complete solution which covers all the agreed specified tasks and user objectives Deliver a correct solution which provides the correct results with the needed degree of precision.
Deliver an appropriate solution which facilitates the accomplishments of specified tasks and objectives comprehensively yet excluding unnecessary steps.
Ensure checked in code is reviewed to ensure standards are met and the code base is sound.
Deliver a solution in which throughput rates & response and processing times meet stated requirements.
Deliver a solution in which effective/efficient resource utilisation of system resources occurs during operation.
Deliver a solution which ensures the maximum operational capacity requirement is achieved or exceeded.
Deliver a solution which can effectively/efficiently exchange information with other products, systems or components.
Deliver a solution which performs efficiently and can co-exist with other solutions and does not have a detrimental impact on other solutions.
Implementation – Advises on the Solution and/or actions allocated tasks to ensure it has a High Usability Factor
Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency and satisfaction.
Ensure the user of the system can comfortably recognise the systems flow, functions and capabilities of the system.
Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
Ensure the solution protects the user against making errors.
Ensure the user interface is pleasing and presents a satisfying interaction for the user.
Actions the proposed solution thus ensuring that it is accessible and can be used by people with the widest range of characteristics, capabilities, cultures and languages where appropriate.
Implementation – Ensure the Solution is Reliable
Ensure the solution performs appropriately under agreed conditions for extended periods of time without the need for intervention (despite potential attacks).
Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
Ensure the solution is robust and remains continually available.
Respond to outages and failures when and where needed.
Improve fault tolerance even when operational conditions are not optimal.
Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re-established (despite potential attacks).
Ensure the solution is maintainable, and actively seeks methods to reduce down-time.
Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term
Ensure the solution simplifies support and maintenance support through traceability, and effective error messaging.
Ensure over time, the solution becomes more mature where the interval between the interventions to remain operational become less frequent.
Ensure in the event of a failure reduce effective downtime is to the minimum possible.
Implementation – Ensure the Solution has Effective Security
Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
Ensure the solution has high integrity where the solution prevents unauthorised access to, modification of computer programs, data or settings.
Ensure the solution has a high degree of survivability despite 3rd-Party interventions (attacks, human errors, hardware or software faults).
Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later Ensure wherever possible actions can be traced uniquely to the entity which performed it.
Ensure wherever possible the identify of an entity can be proved to be the correct one.
Implementation – Ensure the Solution is Maintainable.
Ensure the solution and its relevant code base supports ease of modification for future maintainers.
Ensure the use of appropriate standards and methods.
Ensure where possible (without affecting performance/security) the solution caters for maintenance by support teams rather than developers.
Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
Ensure relevant documentation is provided to support teams to reduce development support burden.
Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
Where possible provide a mechanism for the solution to analyse its own faults and provide reports prior to a critical failure.
Develop the solution in a manner which supports modification for future developers thereby reducing the numbers of defects or negatively affecting system quality.
Testing, verification and deploying
Ensure the solution is test friendly by creating effective mechanisms for test data, automated testing hooks and simulations.
Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
Ensure the adaptable solution delivered is appropriate for different or evolving hardware, software or other operational usage environments.
Respond to Outages & Failures
Provide proactive support to Peers, Testing, Dev Support and Operational teams so number of escalations to the development team is reduced, thereby maximising development time.
Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
Be available to handle emergency outages and failures for your or your teams’ solutions.
Perform trouble shooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
Recommend and execute approved improvements to development methods and solutions.
Provide quick resolutions to app/system issues, driving stability, efficiency and effectiveness.
Maintain solutions which have completed development and are in the operations phase.
Develop technical support documentation and where possible/necessary, maintain the documentation.
Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.
Coaching/Mentoring
Provides guidance, training, and problem-solving assistance to other Team Members.
Mentors and contributes to the growth of junior and intermediate Team Members.
Designs and delivers end-user training and training materials.
Living the spirit:
Actively drives a culture of collaboration and open communication within the team.
Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
Actively drives a culture of versatility and adaptability by modelling and encouraging Team Members to support each other not only within the department, but within the business as a whole.
Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity.
Qualifications
Bachelor’s degree in computer science, Software Engineering, or similar field (advantageous).
At least 5 years’ experience within a development environment.
Knowledge of design principles and fundamentals of architecture.
Demonstrated leadership/mentoring skills.
Detailed knowledge of the SDLC and management of software projects.
Good written and verbal communication skills.
Strong attention to detail.
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