Job Region: Gauteng

Overview

Business Function Overview:
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Site Operations Manager (SOM).
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Site Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 2+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

5+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years’ experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+.
Bachelor’s Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
3+ years’ experience in leading a diverse, technical team.
Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP Enterprise-level experience in managing large-scale and complex projects/programs
Responsibilities:

People Management

Deliver success through empowerment and accountability by modeling, coaching, and caring.
Live our culture, embody our values, and practice our leadership principles.
Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn.
Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others.
Oversee and coach a team on the operation of various systems and equipment within the data center in a safe and professional manner and advise junior colleagues on inspection and supervision issues.

Data Center Operations

Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria.
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT services.
Drive accountability with building landlord to adhere to MSFT service-level agreement.
Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications).
Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices.
Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required.
Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security.
Follow and adhere to run book provided by Environmental Health & Safety division, immediately reporting any safety or security issues or concerns and ensuring a culture of safety is upheld.
Service Delivery
Accountable for end-to-end service compliance, quality, and client satisfaction for the agreed-upon service levels.
Manage relationships with clients to ensure that all expectations are clarified and understood and deliver solutions that exceed client expectations while maintaining a strong customer focus.
Apply deep subject matter expertise and escalate where needed to meet SLA/OLAs with minimal disruption to the client/customer and business.
Share common and repeating cases with regional and global teams, while providing best practices to address and mitigate recurrence of issues and implement more efficient solutions for resolution.
Participate in every Sev 1 and Sev 2 Incident Bridge meeting and approve root cause analysis and postmortem reporting.
Lead key processes, prioritize work across team, and rebalance resources and priorities to respond to changes, while recommending additional resources as necessary.
Manage resources appropriately to accommodate pilot programs and task force participation and make recommendations for additional funding where necessary.
Be accountable for end-to-end service compliance, quality, and client satisfaction for agreed-upon service levels.
Empower teams to work collaboratively, ensuring they have the platform and support to participate in cross-functional work and the opportunity to network.

Data Center Work Environment

Drive service implementation, adoption, training, quality audits, and the education of support teams (including vendors) to enable the best support and service levels.
Remove barriers that inhibit agility to enable team to shift priorities quickly without losing productivity.
Maintain a broad perspective and work to incorporate diverse viewpoints while identifying and evaluating opportunities to create strategies that cross organizational boundaries and drive broad business goals.
Establish a culture of safety, quality, and customer obsession while ensuring team’s standards are consistent with overall service objectives.
Create the type of conditions for successful collaboration, geared toward identifying and resolving organization-wide issues by bringing together creative and relevant solutions from diverse perspectives.
Understand workforce capability and delegate work accordingly across team to effectively deliver results, finding ways to accomplish more by enabling others.
Act as a trusted resource and advisor to a wide network of colleagues with diverse viewpoints.
Delegate to others to promote growth and development of future leaders.
Recognize team successes and reward teamwork and contributions to team success while driving a culture that’s focused on meeting strategic goals

Ownership

Have pride and a sense of personal accountability for end-to-end service quality, completeness, and resulting customer experience.
Identify unaddressed issues across service and resolve, escalate, or find the appropriate owner to ensure the highest level of quality.
Drive and own the service management perspective to ensure that business leaders understand the business implications of risks, dependencies, and budgets to enable good business decisions and ensure the long-term value of the service.
Model and foster accountability and morale for the team.

People Management

Help employees identify growth opportunities, develop skills, and build development plans.
Establish and communicate performance expectations, identify and address gaps, and monitor performance to ensure plans are met.

Other

Embody our Microsoft One culture and values.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare

Educational resources

Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away Giving programs Opportunities to network and connect

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Apply via company website ( http://www.microsoft.com ) or

 

Main purpose of the position

To grow sustainable SABC revenue and market share through the sale of News & Sports focused advertising, sponsorship and associated products, services and solutions across its portfolio of linear television channels and radio stations, digital media assets and SABC Plus. This will be achieved through leading, in a disciplined, professional and performance-focused manner, a high-performing national sales team focused on News & Sport, with responsibility for building commercial relationships, identifying advertising & Sponsorship opportunities and meeting client’s advertising / sponsorship needs and requirements.

Key accountabilities

In close collaboration with the News & Sports divisions, develop comprehensive segment-focused sales strategies and plans, in alignment with the SABC Strategy & Corporate Plan as well as the divisional News & Sports strategies, to achieve revenue targets and grow market share within the News & Sports segments of the broadcast media marketplace.
Develop News & Sports-focused sales strategies and plans to take advantage of opportunities provided by targeted sporting events and codes as well as significant current and future events of national interest.
Evaluate progress on the implementation of strategies and plans and course-correct accordingly should targets not be met.
Lead and manage a team of sales professionals, in a disciplined, structured and focused manner to achieve and exceed set sales targets within the N&S segments of the broadcast media marketplace.
Understand the needs, expectations and requirements of clients in N&S segments in order to develop differentiated solutions based on the SABC’s portfolio of traditional radio stations, television channels, SABC Plus and digital media assets.
Collaboratively develop and propose to clients appropriate, relevant and innovative media solutions leveraging a mix of SABC stations, channels, streaming and digital media assets to meet budget requirements, optimize campaign performance and enhance revenue opportunities.
Work collaboratively with the Creative Solutions Team to ensure that N&S sales team’s proposals and presentations are of high quality, offering insightful solutions and providing measurable outcomes.
Ensure Salespeople actively use the SABC CRM system and adhere to all sales disciplines and reporting requirements.
Ensure N&S Sales Team proposals & presentations are of high quality and offer insightful, measurable value & outcomes.
Provide regular, comprehensive monthly reports on N&S sales progress against set targets, inclusive of a detailed sales pipeline report and performance against key metrics such as calls made, proposals delivered, value of proposals, conversion ratios, salesperson productivity and effectiveness etc
Collaborate with Sales Intelligence, Creative Solutions, Sales Innovation, and Channel teams to successfully commercialize, and implement new product solutions and offerings.
Proactively address Client needs and expectations, resolving any challenging issues to ensure mutual satisfaction.
Engage in trade marketing efforts to maintain and enhance industry relationships, visibility, and ongoing communication.
Collaborate with the News and Sports divisional heads and their teams, as well as ROMs and NSMs nationally, to leverage identified resources to support and deliver on sales / revenue generation opportunities.
Build a performance-driven, disciplined approach to sales execution, underpinning a client-focused culture aligned to the new Sales Operating Model.
Engage in effective stakeholder management maintaining transparent, ongoing communication with both internal and external partners.
Analyse and segment public, commercial, and high-growth markets to better understand client requirements, unlock new revenue opportunities and expand SABC’s share across the N&S segments.
Actively develops strategies and plans to gain revenue share in line with SABC’s audience numbers and market share.
Leverage market intelligence, competitor analysis, and audience insights to shape sales strategy, influence advertiser spend, and drive data-led decision-making.
Collaborate across Sports, News, VE, Radio and Digital divisions to craft integrated, cross-platform solutions that maximise client value.
Champion innovation by incubating new products through Adventure and Digital Sales streams, with a focus on digital-first strategies and high-yield audience segments.
Debrief Salespeople on a regular basis to collect relevant market and sales intelligence.
Gather and make sense of ‘on the ground’ Market & Client intelligence to better understand market dynamics and evolving client needs & expectations
Provide regular reports on ‘on the ground’ intelligence obtained to inform the work of the Intelligence & Analytics Team.
Monitor & analyse competitor businesses to identify & exploit new business opportunities & increase market share.
Interpret & use intelligence & research to optimize revenue (eg market trends, lost / dropped business, shifts in competitor strategies or operations).
Provide input into pricing and rate-card tools and decisions based on market experience and realities
Drive sustainable, profitable growth via tailored radio-specific media solutions, high-impact sponsorships, and value-rich client offerings.
Leverage market intelligence and sales analytics to inform pricing, optimize campaign performance and increase revenue.
Manage cost of sales and sales commitments with discipline, ensuring profitability, contractual compliance, and accurate monthly reporting.
Contribute to sales revenue forecasting, target setting, and budgeting, ensuring plans are implemented, tracked, and adjusted to meet performance goals.
Manage all budgets effectively and efficiently.
Understand and adhere to all legislative, regulatory and other restrictions and governance requirements applicable to the Sports and News / Current Affairs sectors (particularly ICASA regulations and SABC Act requirements).
Deliver all N&S-related sales and other reports timeously and accurately as required.
Ensure and assure the data integrity of all sales information provided, including sales call reports
Ensure that all N&S Sales Team Members’ time in market is optimised and that hybrid working is not abused.
Establish and enforce robust governance frameworks, Standard Operating Procedures, and internal controls to ensure compliance with applicable legislation, regulations and SABC policies.
Identify, monitor, and mitigate operational and commercial risks, including implementation of the Risk Management Plan and internal audits.
Ensure accurate, timely reporting across CRM systems and ensure full visibility of performance and budget accountability.
Track and mitigate actual and potential revenue leakage and enhance audit-readiness across the N&S sales value chain.
Address issues raised in internal risk audits proactively, develop mitigation strategies & assist in resolution of audit findings.
Build sound, long-term relationships of trust with members of sporting federations, sports clubs and associations as well as all other relevant N&S influencers & decision makers.
Develop and maintain a database of N&S stakeholders within CRM system.
Build and sustain strategic relationships across SABC platforms, agencies, clients, and key industry stakeholders to drive collaboration and revenue growth.
Represent SABC N&S Sales at industry forums and market-facing events, ensuring strong visibility and influence within the advertising ecosystem.
Foster mutually beneficial partnerships that unlock opportunities and long-term value for both clients and SABC.
Champion regional sales effectiveness through collaboration with ROMs and NSMs.
Enhance SABC’s brand presence and reputation through revenue driven engagements and strengthened commercial relationships with both agencies and clients.
Recruit, select and contract high-performing N&S sales talent in collaboration with Human Resources.
Implement structured N&S sales cadences, CRM disciplines and ongoing training to boost productivity, conversion rates, and execution consistency.
Set clear N&S sales targets and performance expectations and apply effective consequence management to achieve targets.
Recognise over-achievement and effectively manage the under-performance of members of the N&S Sales Team
Manage and coach N&S Sales Team members to develop the necessary insights, knowledge and skills required to deliver successfully on expectations.
Lead, inspire, and develop resilient, accountable N&S sales teams, with clear KPIs, career growth pathways, and recognition frameworks.
Drive effective performance management in line with organisational standards, ensuring accountability and continuous improvement.
Champion people development initiatives including succession planning, wellness, talent management, and employment equity.

Qualifications and experience

NQF8 Degree in Sales, Marketing, Media or Business Management.
Supplementary Media, Sales and / or other relevant training courses and certificates

Qualifications in Sports Management or associated disciplines would be an advantage

8–10 years of progressive, successful sales leadership and management within the media sales industry is a strong advantage.
A minimum of 3 years’ experience of working with News and Sports-related advertising / sponsorship media sales at a senior level.
Knowledge of ICASA and advertising regulations as well as the requirements of the SABC Act
Advanced knowledge of CRM systems, media measurement tools, and performance reporting.
Ability to use market intelligence and sales analytics to drive media sales performance, pricing strategies, and audience value delivery.
At least five years of experience in media sales with demonstrable track record of success.

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Apply via company website ( N / A ) or

 

We are looking for a motivated and focused individual to join our team as our Outbound Planner.
The role will report into the Order Desk Manager and will be based from our offices in Spartan, Kempton Park. 

Purpose of the role:

Responsible for the processing of Capital Sales and After Market Screening Solutions orders, Internal Workflow and the interface with Sales Areas.

The job responsibilities:

Order Processing

Daily Processing of all sales area purchase orders

Daily publishing of orders to the relevant operations according to Order Type.
Daily processing of Purchase Requisitions for Buy-out Items
Daily Processing of Job files for Aftermarket Manufactured Items
Reporting item code related issues to the Product Development
Reporting stock related issues to the Inventory team
Execute the cancellation of orders based on customer requests
Working with Inventory, Purchasing, Warehouse and Freight teams to source, arrange and despatch items
Resolve order issues like incorrect address, shipping instructions, incoterms

Backorder Management

Daily review and resolution of outstanding orders in Manufacturing, Production, Warehouse and Invoicing.
Daily reviewing and expediting of Unit Down Orders and Urgently Requested Orders.
Weekly review of Incomplete orders in the warehouse and follow up with the responsible department for completion.
Weekly communication to Sales Areas on progress of all open orders.
Processing of Returns and Initiating requests for credits.
Regular updates to Sales Area on progress of all open orders as per agreed timelines.
Proactively resolves sales order issues related to invoicing.

EHS Responsibilities ​

Comply with Rock Processing SHEQ management system 
Live the Sandvik EHS Culture.​

Qualifications & Experience Requirements

Completed Grade 12
Diploma / Degree in Logistics or Supply Chain Management or related field
2 – 4 years’ experience in Customer Service in a Warehousing /Distribution /Supply Chain environment.
Experience in managing internal and/or external customer accounts

Other Requirements & Competencies

Proven ability to work efficiently within a Supply Chain environment and complete duties in an autonomous manner
Proven ability to effectively communicate, liaise and negotiate with a range of stakeholders
Commitment to excellence and timeliness in internal client service
Positive attitude and willingness to learn
Strong focus on business and process execution/improvement.
Good working knowledge of International Trade and Freight processes
Prior Syspro working experience is beneficial.
Proficient in Microsoft Office Excel
Exposure to Environmental Health and Safety systems
Excellent written and oral communication skills
Ability to adapt to change
Lateral thinker and problem solver
 

go to method of application »

Apply via company website ( http://home.sandvik ) or

 

Job Description    

The incumbent will be responsible for providing technical support to both new equipment production and repair centers. The incumbent will also be responsible for ensuring the upkeep of test jigs and test equipment within the Control Equipment department. The incumbent will also manage the CE Repair Center, monitor and improve processes and quality, and reduce turnaround time to minimize complaints. 

Required outputs: functional

Develop and implement technical testing systems in conjunction with engineering to industrialise the manufacture of control equipment. To focus on the reliability and repeatability of testing processes.
Implement and execute TPM (Total Productive Maintenance) on all CE test equipment.
Oversee, monitor, and manage incoming and outgoing repair/service requests for all CE products.
Interact with sub-contractors regarding the repair of PCBs that fail incoming goods inspection/testing. Arrange for reworks in-house or with the supplier.
Provide the CE production facility with electronics technical support for all products before referring to Engineering for support.
Troubleshoot electronics down to the component level to determine the cause and remedy of any malfunction.
Troubleshoot using all relevant lab equipment and following PCB design files (schematics, layout).
Maintain the faults found database to aid in future troubleshooting.
Compile reports relating to PCB quality and report the findings to the CE Operations Manager.
Coach and mentor control equipment Repair Centre staff on electronic-related issues.
Aid in the production function to meet delivery dates (On-time In Full delivery) where required.
Liaise with the quality department to align with quality expectations and quality improvements to be implemented in the Repair Centre.
Identify processes required for all products in the CE Repair Center and always ensure that they are fully adhered to, thereby improving quality.
Identify ways of streamlining repair processes and reducing the turnaround time, but still maintaining and improving quality to minimize the number of customer complaints received.
Assistance with creating and maintaining the Repairs Monitoring Database to identify fault trends that can be used to improve new products.
Interact directly with customers and provide regular updates where required to assist them in their planning and when to collect completed repairs.
Liaise with the Product Support Team to resolve any repair-related queries or complaints. This can include site visits to investigate and identify problems on-site.
Provide field support and repairs when required, locally and internationally.

Qualifications & Experience    

Tech. in Electronics Engineering or equivalent
3 to 5 years of experience in providing electronic technical support at the PCB and component level.
Experience in electronics and electronic circuit design – both digital and analogue.
In-depth knowledge of electronics assembly testing procedures
Software experience/ knowledge of C for driving test platforms, capturing test information, and keeping it on record.
Experience in PCB design using CAD packages (Altium, PCAD etc.) highly desirable.
Experience in PCB architecture and construction
Excellent interpersonal skills
Natural ability to evolve solutions to complex problems.
Ability to work in a team and independently, and to solve problems in the field.
Good leadership ability to manage Repair Technicians

Apply via company website ( http://www.aeci.co.za/ ) or

aeci.erecruit.co

 

Role Overview:

We are looking for an energetic and motivated individual, who have a passion for customers, to join our Inhouse Account Role Responsibilities:
An Inhouse Account Manager will influence and serve all Hilti customers, including internal team members and Account Managers who have direct relationships with the Hilti customer experience. The role has a direct influence on the organization’s strategy for sustainable account development.
This position is responsible for generating incremental, profitable sales to assigned account base through outbound sales calls, email communications and individual meetings. The Inhouse Account Manager will provide appropriate service and strong knowledge of Hilti products, services, and software to customers, ensuring the successful achievement of company objectives and growth within the scope of the assigned account base.
We’re proud to rank in Great Places to Manager team!

What You Need Is:
To be successful in this role, you will need:

Degree / Diploma in Business Management / Marketing (preferred).
Min. 2-3 years working in a similar environment. Previous/current sales experience preferred.
Previous/Current customer service experience preferred.
Excellent written, verbal, and presentation skills.
Drive to develop strong and sustainable customer relationships.
Strong team player and influencer.
Enthusiastic about hands-on training and workshop exercises.
Willingness to go the extra mile. 

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Apply via company website ( https://www.hilti.co.za ) or

 

The role will be responsible for providing an efficient and effective administrative support across all supply chain management functions. The role ensures the efficient procurement of goods and services, accurate Supply Chain Management reporting and data capturing, efficient and effective contract and compliance management, secretariate service to various committees, and ensures prevention of fraud and abuse of the SCM system.

Functions:

Procuring goods and services on behalf of all business units by obtaining 3 quotations, from suppliers or following a bidding process.
Ensuring quarterly procurement plans are maintained, approved and forwarded to (National Treasury) NT.
Expediting purchase orders and providing progression feedback to internal clients and suppliers.
Maintaining accurate Purchase Order and related databases.
Maintaining an accurate and complete deviations register and irregular expenditure register.
Ensuring adherence to the business Supply Chain Management Policy, the Preferential.
Procurement Policy Framework, the PFMA and other applicable legislation when goods and services are procured for the Business.
Acting as a custodian of all procurement or service-related contracts of the business.
Assisting auditors during the auditing processes and ensuring no material audit findings.
Ensuring that the full tender process is followed according to the SCM policy and all applicable legislative requirements.
Project managing the bidding process and advising managers in their areas (including drafting of the bid document).
Rendering of secretariate services to various committees.
Drafting of Service Level Agreements.
Ensuring all contracts are recorded in a contract register.
Ensuring all contracts are negotiated at market related rates and is duly authorised and approved.
Ensuring effective relationships with selected suppliers and internal clients.
Coordinating and driving the Supplier Development Programme through strategic reports and planning.
Ensuring SED/ED/SD targets are in line with B-BBEE requirements.
Providing quarterly reports on B-BBEE progress.
Establishing appropriate communication channels with the Office of the Chief Procurement Officer.
Providing regular updates on SCM legislation including instruction notes and practice notes.

KNOWLEDGE AND EXPERIENCE:

Degree in Supply Chain or Finance Essential
CIPS level 5 qualification required – Minimum of five (5) years’ experience in Supply Chain Management, preferably in a PFMA governed public entity working environment.
Proven experience in contract and project management.
Proven experience in demand and planning man

Apply via company website ( http://www.dav.co.za/ ) or

www.dav.co.za

 

Overall Purpose of the Job

The Regional Training Manager is accountable for the development, implementation and roll out of training plans and requirements for new and current Nandocas in their allocated Region with the aim of supporting the adherence and maintenance of all applicable standards in Casas.

Minimum Requirements

Matric – NQF level 4
Train-the-trainer certification
4-5 years relevant training experience including facilitation, programme design, training event coordination, assessment practices, eLearning training methods, coaching and mentoring
1-2 years restaurant operations experience
1-2 years’ experience leading and managing small teams in a matrix structure, including influencing others without direct reporting responsibilities
Valid Driver’s License

Detail Knowledge

Knowledge of adult learning concepts, principles, practices and procedures (Intermediate)
Knowledge of training industry standards (Intermediate)
Knowledge of restaurant operations at management level (Advanced)
Presentation and facilitation skills (Advanced)
People management skills (Advanced)
Coaching and mentoring skills (Advanced)
Train-the-trainer skills (Advanced)
Data Analysis skills (Intermediate)
Assessor skills (Advanced)
Microsoft Office skills (Intermediate)

Regional Training Support:

Consult with regional operations teams to determine specific training needs for Nandoca groups
Conduct thorough needs analysis and recommend appropriate training strategy for the region
Develop straining plans and calendars aligned to the National L&D calendar and framework
Regularly review and revise (where necessary) the regional training objectives to ensure alignment to business needs and regional objectives
Act as the Learning and Development partner in the region, by providing coaching and mentoring to the Management team on succession planning, training needs and training practices and methods
Manage and coordinate training requirements of new Casa openings and revamps
Review, assess and sign off on new Casa openings and revamps, ensuring compliance with all relevant L&D policies and practices
Provide input into the development of the regional training budget and monitor applicable areas of the budget throughout the year
Provide mentoring and coaching for Casas / Casa Management that are not performing

Training Evaluation

Monitor, review and action feedback to enhance training activities where necessary
Ensure Casas are equipped to implement new product rollouts through the delivery of training against the Brand Plan
Ensure that Nandocas are up to date on their training cycles and take remedial action as required
Provide timely feedback to management on Nandoca attendance, participation and performance at relevant training sessions
Evaluate training assessment results and work performance post training to identify areas of improvement in training courses
Follow-up on training provided in the region, measuring and monitoring success through applicable business metrics
Compile regional training compliance/ non-compliance reports for Regional Line Managers with recommendations

Training Plan Implementation and Roll out:

Implement the Regional training plan and calendar
Conduct “train the trainer” sessions to prepare Regional Line Managers and Patraos to provide training / learning
Create an effective adult learning environment, adhering to established design processes, testing, evaluation and feedback to the region
Provide feedback on course assessments and evaluations
Correlate proficiency and performance results post training and assessment where required
Schedule and arrange relevant training sessions in accordance with business needs and regional objectives, including tracking attendance and course completion
Develop, manage and monitor training plans for all new Patraos and Assistant Patraos in line with standard programmes, including regular check-ins, sign-off and conducting/facilitating one-on-one training in line with the programme
Ensure relevant technology and learning tools required to facilitate training are available and configured appropriately prior to all sessions
Manage and monitor the regional Hatchlings, including pre-assessment, timely sign-off and escalating any non-compliance issues or general concerns with learners (level 3 and 4, External candidates)

Employee Programme Management:

Coordinate and manage Regional Grillers Challenge Competition including applications, implementation, coaching and development
Coordinate and manage Grillers Challenge logistics against budget and timelines
Collate all scores for final selections
Provide support in the coordination and management of logistics for the National Grillers Competition
Collect, collate and update Franchise master data for Long Service awards
Provide support to Regional team with the planning and execution of annual Long Service Awards event
Manage and monitor annual Climate Survey execution, including the management and monitoring of all logistics and support regions
Facilitate the onboarding of new managers and oversee the process at other levels

Training Record Management via the Learning management system and Reporting:

Maintain accurate and up-to-date regional training records, including training assessment results
Compile monthly reports for submission to management and relevant stakeholders
Administer all training-related invoicing to send for processing
Track training interventions against the Workplace Skills Plan to ensure that targets set are met
Report on improved regional performance / business metrics as a result of training / coaching intervention
Track and report on the number of successful Hatchlings placed retained
Update and maintain relevant Franchise Master data on the LMS (Signify)

People Management:

Submit people requirements in accordance with expected deliverables to your Line Manager (Quarterly)
Manage the allocation of resources against budget and expected targets
Lead the department in such a manner as to foster innovation and technological excellence.
Demonstrate behaviour aligned to the company values

Business Enablement through Training Innovation:

Remain up to speed on the Company procedures, product changes and campaigns
Evaluate the relevance of training content to facilitate the achievement of performance objectives
Conduct talent reviews, in collaboration with Regional HRBP and Regional Support team to ensure and maintain talent pools

Training Material Development, Review and Testing:

Evaluate training material to ensure quality, updated and relevant content for a relevant and positive learning experience for targeted audiences

Apply via company website ( ) or

line.co.za

 

About the Role

As a Cyber Security Specialist, you will play a pivotal role in proactively identifying, evaluating, and reducing the attack surface of our organization. Reporting to the Senior Director of Security Operations, you will leverage cutting-edge tools, threat intelligence, and cross-functional collaboration to ensure our external and internal digital assets are continuously monitored, inventoried, and protected.

What You’ll Do

Attack Surface Discovery: Continuously identify and catalogue all external and internal assets (cloud, on-premises, IoT, third-party systems, etc.) using automated and manual discovery techniques.
Vulnerability Management: Evaluate discovered assets for vulnerabilities and misconfigurations; prioritize remediation efforts based on risk and business impact.
Threat Intelligence Integration: Correlate attack surface data with threat intelligence to contextualize findings and anticipate emerging risks.
Attack Surface Reduction: Partner with IT, DevOps, and application teams to minimize unnecessary exposures and streamline asset footprint.
Incident Response Support: Provide asset and exposure data during security incident investigations to enable rapid containment and remediation.
Reporting & Metrics: Develop and present clear, actionable reports and dashboards for technical and executive audiences, including trend analysis and attack surface KPIs.
Tool Evaluation & Management: Assess, deploy, and manage Attack Surface Management (ASM) platforms and related technologies.
Policy Development: Contribute to security policies, standards, and best practices surrounding asset inventory and exposure management.
Awareness & Training: Educate stakeholders on attack surface risks and mitigation strategies.
Security Strategy: support the successful execution of the Security Strategy.

What You’ll Bring

Experience: 3+ years in cyber security, with a focus on attack surface management, asset discovery, or vulnerability management in a large enterprise or technology environment.
Technical Skills: Strong understanding of networking, web technologies, cloud platforms (AWS, Azure, GCP), and security tooling (ASM, EDR, SIEM, etc.) and vulnerability scanning tools.
Analytical Abilities: Proficient in risk assessment, data analysis, and correlating technical findings with business risk.
Collaboration: Demonstrated ability to work with cross-functional teams, including IT, application development, and business units.
Certifications: Relevant security certifications preferred (e.g., CISSP, OSCP, GIAC, CompTIA Security+).
Communication: Excellent written and verbal communication skills; ability to convey complex technical issues to diverse audiences.
Familiarity with regulatory requirements (e.g., GDPR, HIPAA, PCI-DSS) and how they impact asset and exposure management.
Experience with automation and scripting for asset discovery and reporting (e.g., Python, PowerShell).
Background in incident response and digital forensics.

go to method of application »

Apply via company website ( http://www.mimecast.com ) or