Job Region: Gauteng

  • Application Support Specialist SHE Ventilation Recorder Master Artisan Eletro Mechanic Senior Technical Advisor Transport Fuels and Lubricants

    Purpose of Job

    Provide SAP materials management as well as SAP sales and distribution support to SAP users to fulfil customer demands and the broader commercial energy solutions and mobility. Perform end-user support (e.g. after-hours and stand-by), system testing, system change implementation, master data management, and automation of supply chain business processes. Enable and preserve business operations continuity in the order to cash process. Delver first-line systems and super-user support, perform system monitoring, and assist in the configuration and testing of systems changes.

    Key Accountabilities

    Deliver first-line support across the supply chain including systems and super-user support according to the agreed Service Level Agreements (SLAs) within 72 hours.
    Monitor system performance enabling uninterrupted order processing during after-hours in conjunction with a stand-by team member.
    Configure and test system changes associated with value chain improvement initiatives and system upgrades.
    Coordinate change management practices on system changes.
    Generate Business Requirement Specifications (BRS) as well as functional and technical specifications of user requirements.
    Liaise with governance, risk, and compliance stakeholders to resolve SAP role conflicts and create new SAP user groups when and as needed.
    Assist users in developing profiles and addressing access issues. Log in information pertaining to helpdesk requests in the relevant database.
    Compile and sustain systems procedures and work instructions for future reference.
    Conduct system trainings to end-users on the proper utilisation of applications.
    Apply evidence-based SHE practices in alignment with set standards for safe operations.
    Implement Sasol Group’s risk philosophy and enterprise risk management framework.
    Build and maintain positive relationships with relevant internal and external stakeholders to enable the provision of exceptional application support services.
    Continuously improve own skills and knowledge. Complete, implement, and track personal development plan to attain personal performance goals.

    Formal Education

    University Bacherlor’s Degree

    Min Experience

    3+ relevant years 

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    Apply via company website ( http://www.sasol.com ) or

     

  • Financial Specialist (Fixed Term Contract) (10621) Legal Debt Collector (Tax) (10525) 2 x Junior Officers: Vetting, Screening & Conflict of Interest (Conflict of Interest) (10629) Ops Manager: Debt Management (10631) Specialist: Debt Collector (10630)

    Job Purpose

    To align and give advice on finance business plans to achieve divisional objectives.

    Education and Experience

    Minimum Qualification & Experience Required 

    Relevant Finance Bachelor’s Degree / Advanced Diploma (NQF 7) and  5-7 years’ experience in a similar Procurement/Finance environment, of which 2-3 years at technically skilled level.

    ALTERNATIVE

    Senior Certificate (NQF 4) AND 10 years related experience in a similar Procurement/ Finance environment, of which 2-3 years at technically skilled level.
    Note: The alternative qualifications and experience refer to the internal minimum requirements (internal staff of SARS).

    Job Outputs:

    Process

    Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
    Effectively utilise resources allocated to the job to perform contracted work outputs and report on and escalate any shortfalls.
    Identify and resolve queries and problems timeously in line with processes.
    Plan and organise own work tasks within area of work.
    Undertake information gathering and analysis of data within set guidelines to report related information to business.
    Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
    Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
    Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
    Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
    Draw on own knowledge and experience to diagnose symptoms, causes and possible effects to solve emerging problems.
    Execute specialist input through investigation & opportunities within the product process including risk concern.
    Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
    Provide the necessary input through the investigation and analysis of business opportunities for operational and risk optimisation.

    Governance

    Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

    People

    Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
    Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

    Finance

    Identify areas of financial risk and escalate.
    Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

    Client

    Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
    Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

    Behavioural competencies

    Honesty and Integrity (V)
    Trust (V)
    Respect (V)
    Problem Solving and Analysis
    Fairness and Transparency (V)
    Analytical Thinking
    Accountability (V)
    Conceptual Ability
    Attention to Detail
    Commitment to Continuous Learning
    Organisational Awareness
    Building Sustainability

    Technical competencies

    Financial Acumen
    Business Reporting
    Financial Policies and Procedures
    Financial Analysis and Reporting
    Data Analysis
    Financial Reporting
    Analysis and Interpretation of Financial Statements (FS)
    Business Knowledge
    Strategic Planning
    Planning and Organising

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    Apply via company website ( ) or

     

  • Analyst Batch Customer Engagement

    What We’ll Bring:

    As a Client Services Analyst, you are the custodian of client and sales engagement for TransUnion working as a key contributor to the Batch Credit Services team.
    You will be responsible for partnering with the sales team, stakeholders and managing client relationships jointly with sales by leading the execution, accountability, optimization and proactive enhancement of Batch technical delivery.
    By ensuring that TransUnion’s Batch data is, secure, relevant, accurate, and compliant and of high quality, you will be contributing to the long-term sustainability, growth and profitability of TransUnion’s solutions. You will also be expected to partner with the management team to identify opportunities for efficiencies and risk mitigation

    What You’ll Bring:

    Requirements Gathering & Compliance

    Collaborate with multiple teams and stakeholders to gather and review batch processing requirements.
    Ensure all batch requests comply with established rules and standards.
    Understand customer data usage to recommend appropriate products.

    Training & Knowledge Application

    Apply learnings from training to solve live order issues.
    Document solutions and processes for future reference.
    Avoid repetitive queries by leveraging existing knowledge.

    Communication & Collaboration

    Communicate effectively and timely with sales, customers, and internal teams using appropriate channels.
    Maintain professional communication across all interactions.
    Reach out to managers and peers when clarification is needed.
    Proactively inform stakeholders of any delays or risks.

    Order Management

    Manage all orders efficiently, ensuring deadlines are met.
    Validate batch fulfillment system setup and output based on customer requirements.
    Audit results through direct customer communication.

    Process Improvement & Problem Solving

    Review and optimize processes for continuous improvement.
    Gather information efficiently and recommend persuasive solutions.
    Identify risks and challenges that may impact customer experience.

    Teamwork & Relationship Building

    Build strong relationships within the team.
    Learn and adopt best practices from peers.
    Manage conflicts constructively with stakeholders and team members.

    Technology & Expertise

    Understand the capabilities of relevant technologies with support.
    Serve as a subject matter expert on client engagement processes.
    Support training initiatives for stakeholders and sales teams based on identified trends.

     Flexibility

    Perform other related duties as assigned.

    Impact You’ll Make:

    Minimum of 5 – 10 plus years of business/industry work experience including system and process.
    Minimum of 5 – 10 years in a customer facing role and an understanding of how to support customer needs within the constraints of TU’s controlled environment.
    Exceptional interpersonal and communication skills – active listening, verbal communication, written communication and presentation skills.  The position requires effective communication (both written and verbal) throughout the organization as well as with external customers.
    Work creatively and analytically in a problem-solving environment
    Ability to prioritize and complete multiple tasks concurrently
    Good time management
    Effective conflict management
    Communicate effectively with team as well and internal and external customers
    Escalate issues when appropriate
    Understand and interpret requirements
    Analyze and document requirements to enable process designs.
    Follow guidelines set by compliance
    Identify opportunities for improving existing processes
    Can work independently when necessary, but also able to work within a team
    Build good working relationships with peers and cross-functional teams
    Be available over weekends and public holidays (This will be rarely be required and communicated up front)

    Apply via company website ( ) or

    .wd5.myworkdayjobs.com

     

  • Head of Data – Publicis Media Africa Creative Operations Manager DevSecOps Engineer Senior Copywriter MID Copywriter Media Business Unit Director Fullstack Developer (FTC) Digital Designer (Mid Level) Head of Performance – Publicis Media Africa

    Role Purpose

    The Head of Data will serve as the regional champion for Publicis Groupe’s global data, identity, and governance products — including the Connected ID framework, and Groupe-wide AI and data platforms.
    This is a hands-on, entrepreneurial individual-contributor role focused on enriching, expanding, and operationalizing global assets within the African context. The role bridges global product teams and local market execution — ensuring African data partnerships, regulatory realities, and audience behaviors are fully reflected in Groupe systems and activation strategies.

    Responsibilities

    Key Responsibilities

    Regional Data Champion & Integration

    Act as the custodian and evangelist for Groupe global data products, ensuring their effective use across South Africa and the continent.
    Translate global frameworks into local activation roadmaps for planners, strategists, and buyers.
    Ensure interoperability between Epsilon/Connected ID and local client, DSP, and publisher ecosystems.
    Serve as the Africa liaison to global data and AI leadership, providing feedback and market intelligence.

    Data Enrichment & Partnership Expansion

    Identify, evaluate, and integrate local and regional data partners (telcos, retailers, fintechs, publishers, etc.) to enrich the global identity graph.
    Apply deterministic and probabilistic models to build layered audience intelligence suitable for activation.
    Oversee compliance, data quality, and contractual governance in all partner integrations.
    Maintain metadata, lineage, and cataloging for new data sources to ensure transparency and auditability.

    Audience Profiling, Segmentation & Activation

    Develop audience taxonomies, personas, and segment definitions aligned to global ID and taxonomy standards.
    Build reusable data products and segment templates for planners and buyers to activate across digital and offline channels.
    Collaborate with Ad Operations and digital teams to ensure precision in tagging, matching, and attribution.
    Measure segment performance, match rates, and activation ROI, using insights to refine strategy.

    Data Governance, Stewardship & Risk

    Champion data ethics, transparency, and fairness in all modeling and activation.
    Implement local stewardship frameworks, defining accountability for data domains and ensuring adherence to Groupe policies.
    Lead incident response and escalation for any local data-related risk or breach, coordinating with legal, IT security, and global governance teams.
    Ensure full compliance with POPIA, GDPR, and Groupe data-handling standards.

    Change Management & Adoption

    Build structured adoption roadmaps and training programs to embed data-driven ways of working across media teams.
    Track and report usage KPIs; run feedback loops to improve adoption and usability.
    Create case studies demonstrating ROI and efficiency gains from data-driven activation.
    Act as the internal educator and advocate for data literacy among planners, buyers, and clients.

    Measurement, Attribution & Commercial Impact

    Develop frameworks for attribution, incrementality, and test-and-learn experiments to quantify the impact of data-driven targeting.
    Partner with client teams to prove commercial value, helping drive client retention and upsell.
    Contribute to pitch narratives and client workshops, translating technical models into simple, outcome-based language.

    Cross-Functional Integration & Engineering Liaison

    Partner with engineering, IT, and AdTech teams to ensure API integrations, data pipelines, and schema alignments are optimized for local needs.
    Participate in architectural decisions that affect scalability, latency, and data accuracy across activation environments.
    Document and monitor data flow, lineage, and SLAs to maintain reliability and performance.

    Innovation, Research & Future Readiness

    Stay current on emerging identity, privacy, and AI technologies — from clean rooms and differential privacy to zero-party and contextual data models.
    Pilot new innovations with global teams and local partners; document and share learnings to strengthen Publicis Africa’s leadership position.
    Design for scalability and future team expansion, mentoring analysts or contractors when growth allows.

    Qualifications

    Skills & Experience

    8–12 years’ experience in data strategy, audience planning, or analytics, ideally within a media, adtech, or consulting environment.
    Strong grasp of identity resolution, CDPs/DMPs, segmentation logic, and programmatic activation workflows.
    Proven experience operationalizing global data products locally — including Epsilon, Connected ID, or similar frameworks.
    Deep understanding of African data ecosystems, privacy laws, and data-exchange realities.
    Demonstrated ability to enrich datasets, design segments, and activate them end-to-end.
    Excellent communicator able to simplify technical concepts for business audiences and clients.
    High entrepreneurial drive; thrives in ambiguous, build-from-scratch environments.
    Familiarity with SQL, BI tools (Power BI, Looker Studio), or Python for prototyping and validation is advantageous.

    Additional information

    Success Metrics

    Growth in data-driven planning and buying adoption.
    Number and quality of local data partnerships and integrations.
    Demonstrated ROI uplift, efficiency gains, and precision improvement from data activation.
    Adoption and usage of Epsilon/Connected ID tools among teams and clients.
    Training reach, literacy scores, and case study outputs.
    Positive data compliance audits and zero incident breaches.
    Tangible contribution to client growth, retention, and new-business wins.

    Mindset & Culture Fit

    Operates like a founder-builder, comfortable with autonomy and experimentation.
    Balances strategic vision with practical delivery.
    Naturally collaborative; navigates global–local dynamics with influence and diplomacy.
    Passionate about data innovation, responsible use, and client value creation.

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    Apply via company website ( ) or

     

  • Shop Assistant / Cashier x1 – Clicks Centurion Shop Assistant / Cashier – Eshowe & Surrounding Areas Shop Assistant / Cashier – Clicks Bedworth Centre Pharmacist – Clicks Vergelegen Shop Assistant / Cashier – Mandeni & Surrounding Areas Pharmacy Manager – Clicks The Odyssey – Ballito Pharmacy Manager – Cresta Beauty Assistant – Clicks Tyger Manor Pharmacy Manager – Clicks Gezina Gallaries Sales Advisor (27-40hr) – The Body Shop Canal Walk Assistant Store Manager – Clicks Bronkhorst Qualified Post Basic Pharmacist Assistant – Clicks Sanridge square Service Advisor – Clicks Kolonade Qualified Post Basic Pharmacist Assistant – Clicks Dwarsloop Pharmacist Assistant QPB – Clicks Brooklyn 2x Qualified Post Basic Pharmacist Assistant – Midrand Nursing Practitioner – Clicks Silver Oaks

    Introduction

    To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    To ensure the safe handling of cash at all times.
    To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
    To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
    To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    Basic maths calculations
    Retail/FMCG background and understanding of merchandising and promotions principles
    Understanding of stock management procedures 
    Knowledge of customer service excellence

    Skills:

    Planning and organising skills
    Problem-solving skills
    Strong customer orientation
    Good communication skills
    Computer literacy
    Numeracy skills

    Competencies:

    Essential:

    Relating and networking
    Following instructions and procedures
    Delivering Results and Meeting Customer Expectations

    Desirable:

    Working with people
    Persuading and Influencing
    Planning and Organising
    Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    Essential: Grade 12
    Desirable: Maths 50% and English 50% at Grade 12 level

    Apply by: 23 October 2025

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    Apply via company website ( N / A ) or

     

  • Junior Regional Finance Officer (Centurion) Grain Grader – Jan -Kempdorp (Northern Cape) Silo Operator – Jan-Kempdorp Silo (Northern Cape) Silo Manager – Jan-Kempdorp Silo (Northern Cape) General Assistant (x4) – Wolmaranstad Silo (North West) Grain Grader – Wolmaranstad Silo (North West) Silo Operator – Wolmaranstad Silo (North West) Silo Manager – Wolmaranstad Silo (North West) Silo Operator – Strydpoort Silo (North West) Silo Manager – Strydpoort Silo (North West) Grain Grader – Strydpoort Silo (North West) General Assistant (X4) – Strydpoort Silo (North West)

    Description

    The successful candidate will undergo in-house training on a 12-month contract for our silo visit programs, internal audit, processes and procedures, and systems. The goal is to prepare the candidate for appointment as a Regional Compliance Officer when an opening becomes available.

    Requirements

    Minimum Requirements

    Completed SAICA Articles or a portion of the required SAICA Articles (SAIPA Articles can also be considered)
    BCom Accounting degree or currently studying towards a BCom Accounting degree (late 2nd year to 3rd year of studies)
    BCom Financial Management can also be considered
    No prior work experience required

    Key Performance Areas

    Financial Management:

    Manage Non-SAP and Sundry stock bi-weekly counts
    Oversee the Biometrics platform for accurate overtime and leave reporting
    Compile and analyse site budgets and costs
    Reconcile cash control and resolve outstanding items
    Review vehicle fleet and related issues
    Ensure accurate capturing of credit notes
    Prepare inter-site allocations and follow up on exception reports

    Risk Management and Compliance:

    Identify and report administration and financial risks
    Ensure adherence to company policies and procedures
    Conduct internal site audits and follow up on findings
    Assist sites in resolving audit findings and implementing preventative measures
    Prepare regions for internal audits and review audit programs

    Management Reporting and Ad Hoc Tasks:

    Compile reports and information as requested by management
    Complete ad hoc tasks as needed

    Technical Competencies

    Numerical and analytical acumen
    Excellent verbal and written communication skills
    Proficiency in MS Office, especially advanced Excel skills
    Experience with SAP or similar ERP Finance systems

    Behavioural Competencies

    Assertiveness
    Accuracy and attention to detail
    Planning and organising
    Stress and time management
    Accountability
    Result-oriented
    Team player
    Self-starter
    Deadline-driven

    Note: This role involves extensive travel and time away from home monthly, as well as a willingness to work at heights and in dusty conditions during silo audits.

    Closing Date: 05 November 2025

    go to method of application »

    Apply via company website ( https://afgriequipment.co.za/ ) or

     

  • Head of Cloud Managed Services Engineer (L2) Service Desk Agent Associate Network Engineer Associate Full Stack Engineer Senior Digital Forensics Incident Response Analyst Senior Associate Software Development Engineer

    The Head of Cloud is responsible for leading the strategic direction, design, implementation, and management of the organization’s cloud infrastructure and services. This role ensures that cloud solutions align with business goals, are cost-effective, secure, and scalable, and support innovation across the enterprise.

    Key Responsibilities:

    Cloud Strategy & Leadership

    Define and execute the enterprise cloud strategy across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), ensuring alignment with business objectives and technology roadmaps.
    Lead cloud transformation initiatives, including migration, modernization, and optimization efforts across multi-cloud environments.
    Evaluate emerging cloud technologies and trends to inform strategic decisions and maintain competitive advantage.
    Develop cloud governance frameworks and policies to ensure consistency, security, and compliance across platforms.
    Act as the executive sponsor for cloud-related programs, driving stakeholder engagement and executive alignment.

    Architecture & Engineering

    Oversee the design of cloud architectures that support business applications and data platforms.
    Ensure high availability, scalability, and performance of cloud environments.
    Collaborate with enterprise architects and security teams to ensure compliance and governance.

    Operations & Optimization

    Manage cloud operations, including provisioning, monitoring, and incident response.
    Optimize cloud spend and resource utilization through FinOps practices.
    Implement automation and DevOps practices to streamline deployments and operations.

    Team Leadership & Collaboration

    Build and lead a high-performing cloud engineering and operations team.
    Partner with application development, data, and infrastructure teams to deliver integrated solutions.
    Act as a cloud evangelist across the organization, promoting best practices and innovation.

    Risk & Compliance

    Ensure cloud environments meet regulatory, security, and privacy requirements.
    Develop and enforce cloud governance policies and frameworks.

    Required Qualifications:

    Bachelor’s or Master’s degree in computer science, Information Technology, or related field.
    10+ years of experience in IT, with at least 8 years in cloud architecture or engineering leadership.
    Proven experience with major cloud platforms (AWS, Azure, GCP).
    Strong understanding of cloud security, networking, and infrastructure-as-code.
    Experience with DevOps, CI/CD pipelines, and container orchestration (e.g., Kubernetes).
    Excellent leadership, communication, and stakeholder management skills.

    Preferred Qualifications:

    Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert).
    Experience in regulated industries (e.g., finance, healthcare).
    Familiarity with FinOps, CloudOps, and Site Reliability Engineering (SRE) practices.

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    Apply via company website ( ) or

     

  • After Sales Business Developer (Modderfontein)

    Description

    Ensure Parts Sales and distribution of all MAN related Parts, Services are increased.
    Maintain Contribution Margin by offering correct discount structures to dealers and fleet customers.
    Ensure Dealer Targets are met on a monthly and quarterly basis.
    Initiate all offerings to Key Account customers and maintain an approach to get back lost business.
    Consult the customer in the business by simplifying and improving it from an MAN perspective.
    Service existing accounts, obtains orders, and establishes new accounts.
    Inform management by using the CRM Tools, and submitting activity and results reports.
    Monitor competition by gathering current marketplace information on pricing, products etc.
    Recommend changes in products, service, and policy by evaluating results and competitive dealers.
    Resolve customer complaints by investigating problems; developing solutions.
    Expedite the resolution of customer problems and complaints.
    Study existing and potential volume of dealers.
    Provide historical records by maintaining records on area and customer sales.
    Promote from existing and prospective customers through a relationship-based approach.
    Develop clear and effective written proposals/quotations for current and prospective customers.
    Promote and sell MAN product range by regular telephone contact with customers.
    Analyze the market’s potential and determines the value of existing and prospective customers.
    Supply management with oral and written reports on customer needs.

    Requirements

    Qualifications:

    Grade: 12 Matric Certificate
    Relevant After Sales qualification

    Skills:

    Computer Literate
    Work well under pressure and maintain good customer relations.
    Work independently though being a team player.
    Willingness to travel extensively.
    Attend training courses, ensuring that they contribute and successfully pass.
    Maintain an air of quiet confidence.
    EC or EC1 drivers license.
    Good communication (oral and written) & interpersonal relations skills.
    Reliable, performance oriented and self-motivated.
    Ability to meet deadlines.
    Customer focused with a results driven approach.

    Experience:

    Experience in a similar role in the automotive industry – 5 years

    Apply via company website ( N / A ) or

    man.mcidirecthire.com

     

  • Principal Corporate Counsel (Business & Regulatory Investigations)

    Specific responsibilities include:

    Lead and conduct internal compliance investigations in accordance with the BRI Investigations Manual and Framework and assist with corresponding remediation plan recommendations.
    Work with business leadership, compliance committees, and multi-disciplinary teams in Africa, including in CELA, HR, Finance, Controls & Compliance, and business stakeholders to identify and analyze compliance and related legal risks, provide advice, support remediation and controls, and enhance compliance culture.
    Act as a compliance subject matter expert to business leadership on issues important to ensuring Microsoft complies with relevant laws and regulations, such as the U.S. Foreign Corrupt Practices Act, in coordination with others as appropriate.
    Advise employees on Microsoft policy questions and issues.
    Help drive the evolution of the C&E BRI team to strengthen and enhance Microsoft’s ability to grow its business with partners and customers in a dynamic environment while responding with agility to emerging risks and regulations.
    Travel within the region will be required.

    Required Qualifications

    Juris Doctor Degree or international equivalent degree AND extensive experience as a practicing attorney OR equivalent experience
    Active UK or equivalent jurisdiction common or civil law admission license.
    Extensive experience as practicing attorney handling internal/corporate investigations or government investigations.
    Ability to apply sound, principled, and consistent judgment in a fast-moving and challenging legal and business environment.
    Experience analyzing complex financial, business, and legal issues and communicating investigations findings and recommendations in a clear and concise fashion.

    Preferred Qualifications

    Experience with compliance investigations or programs in Africa.
    Strong commitment to and reputation for integrity.
    Ability to exercise independent judgment and decision-making in a dynamic legal and business environment.
    Commitment to personal and professional development.
    Interest and commitment to continuous learning, openness to innovation and ability to turn constructive feedback into new ways of working.
    Effective collaboration and communication skills and ability to leverage these skills to drive consensus and deliver outcomes.
    Excellent writing and speaking skills, and ability to analyze complex financial, business, and legal issues and communicate in a clear and concise fashion.
    A firm understanding of relevant compliance rules and requirements, including the laws and regulations governing U.S. companies doing business in non-U.S. locations, as well as an appreciation of pertinent business, accounting, and finance principles.
    A strong grasp of employment, privacy, and other requirements relating to internal investigations.
    Experience dealing with diverse cultures and building strong client relationships.
    Ability to prioritize, work efficiently and meet deadlines in a fast-paced environment.

    Apply via company website ( http://www.microsoft.com ) or

    jobs.careers.microsoft.com

     

  • Manager, Trade Operations

    Job Summary

    As the Trade Operations Manager at Standard Chartered, you will hold overarching accountability for the Trade Operations department. Your primary responsibility is to ensure that all departmental procedures strictly conform to group-wide standards, while carefully managing any country-specific process variations with appropriate dispensations in place. You will be key in identifying and mitigating risks by ensuring effective reporting, tracking, and remediation mechanisms are consistently applied. This role is instrumental in supporting the smooth, compliant, and efficient execution of trade activities, contributing to the broader operational excellence and strategic objectives of the bank.

    In this position, you will act as a steward of quality control and risk management, championing continuous improvement and operational best practices. Through close collaboration with regional and group stakeholders, your efforts will enhance customer experience and service delivery within our trade operations function. This role offers a unique opportunity to drive impactful initiatives that ensure robust operational standards while fostering innovation in accordance with evolving regulatory landscapes.

    Key Responsibilities

    Strategic Leadership and Process Optimization:

    Lead the continuous review and assessment of trade operation processes to elevate efficiency, accuracy, and compliance across all transactional activities.
    Champion the implementation of automation technologies and process innovations that streamline the workflow and reduce operational risks.
    Facilitate the roll-out of service excellence and efficiency enhancement programs, sharing best practices throughout the regional network to harmonise operational delivery.

    Client Experience and Service Excellence:

    Ensure a consistent and seamless client experience across all countries within the network by standardising product offerings, processes, and systems, eliminating trade transactions conducted outside authorised platforms.
    Develop and oversee a centralised client communication channel, promoting proactive, transparent digital interaction, especially for priority clients, to enhance satisfaction and reduce queries.
    Conduct regular service reviews and client engagements, leveraging insights from transaction analyses and client feedback to inform improvements and drive business growth.

    Risk Management and Compliance:

    Perform thorough pre- and post-transaction reviews with the aim of minimising disruptive flows and maximising clean transaction flows.
    Track and remediate operational risks diligently, ensuring all issues are reported timely and escalated appropriately.
    Collaborate closely with senior management to align activities and initiatives with the bank’s broader trade operations strategy and regulatory requirements.
    Undertake additional tasks delegated by the Head of Trade and Senior Management within regional and group trade operations, driving continuous improvement and value creation.

    Skills and Experience

    This role demands a dynamic suite of skills and experience, including:

    A good knowledge of Trade products, such as Documentary Products, Guarantees, Letters of Credit and Open account Financing.
    A minimum 6 years trade experience
    Strong capability in managing conduct to uphold ethical standards and compliance requirements.
    Expertise in identifying, assessing, and mitigating operational and transactional risks specific to trade finance.
    Proven leadership abilities to inspire collaboration and galvanize teams around shared goals.
    A solution-oriented mindset with an aptitude for spotting business opportunities and resolving complex problems effectively.
    Resilience in adapting to changing market and regulatory environments while sustaining high performance.
    Exceptional communication skills that facilitate clarity and understanding across diverse stakeholder groups.
    Track record of delivering sustainable results that balance operational excellence with customer satisfaction.

    Qualifications

    Educational qualifications are expected at a minimum of matriculation, with tertiary education being advantageous.
    Professional training, particularly trade finance certifications, will be considered a strong asset and support your capability in this role.
    Proficiency in English is required to engage effectively with diverse stakeholders and ensure precise communication within our global network.

    Apply via company website ( ) or

    jobs.standardchartered.com