Job Region: KwaZulu-Natal

What will you do?

Up for a new challenge, feel you can make a difference? The Broker Department is looking for an enthusiastic individual who would like to fill the above-mentioned role. As a Broker Consultant, you will play a pivotal role in building and maintaining strong relationships with our network of brokers.
You will be responsible for promoting our products and services, offering valuable insights and guidance, and ensuring that our brokers have the necessary tools and support to effectively market our offerings to their clients.

Minimum Qualification Required

Grade 12/Standard 10/ NQF 4
Must have RE 

Minimum Experience

Minimum 2 years in a relationship management role within a sales environment
Minimum 2 years short-term insurance Personal Lines experience
Minimum 2 years short-term insurance Commercial experience
Proven experience in broker consulting and broker relationship management
Experience in sourcing and onboarding new brokers
Proven track record of driving new business growth and achieving sales targets
Experience conducting face-to-face broker engagements and presentations

Deliverables include, but will not be limited to

Develop and nurture relationships with insurance brokers, serving as the primary point of contact for their needs and enquiries.
Conduct regular face-to-face visits to broker offices to provide product training, updates, and assistance with queries or concerns.
Identify, recruit, and onboard new brokers to expand the broker network and grow market presence.
Drive new business development through strong broker engagement and relationship management.
Achieve and exceed monthly and annual sales targets through effective broker support and business development initiatives.
Build and maintain strong partnerships with brokers to increase business volumes across Personal and Commercial Lines.
Collaborate with internal teams to create and implement effective marketing strategies, campaigns, and sales initiatives to support brokers in achieving their targets.
Stay up to date with industry trends, competitor activities, and regulatory changes, and provide relevant insights and recommendations to brokers.
Analyse broker performance data, identify areas for improvement, and work closely with brokers to develop action plans to enhance performance.
Ensure service excellence and consistent communication with brokers to strengthen long-term business relationships.

Competencies Required

Industry Knowledge: In-depth understanding of short-term insurance products, market dynamics, and regulatory frameworks. 
Relationship Building: Ability to establish and maintain strong relationships with insurance brokers. Excellent interpersonal and communication skills are necessary to build rapport, negotiate effectively, and address brokers’ needs and concerns.
Sales and Marketing: Proficiency in sales techniques. Knowledge of marketing strategies and campaigns to support brokers in promoting our product to their clients. 
Business Development: Proactive approach to identify new opportunities to grow broker network, expand market presence, and increase business volumes. Strong networking and prospecting skills will be important to establish new partnerships with brokers. 
Consultative Approach: ability to provide valuable insights, guidance, and training to brokers, helping them to understand our products and effectively market them to their clients. 
Analytical Skills: Capacity to analyse broker performance data, identify trends, and provide recommendations for improvement. Ability to utilize data and market insights to support brokers in achieving their targets and enhancing their performance. 
Adaptability and Resilience: Willingness to adapt to changing market conditions, regulatory requirements, and product updates. Ability to work in a fast-paced environment and handle changes with resilience. 
Self-Motivation and Independence: Self-driven and motivated to achieve sales targets and build successful broker relationships. Capable of working independently and managing time effectively. 
Technology Proficiency: Proficient in using Microsoft Office Suite to record keeping, reporting and analysing data. Ability to learn and utilize new technology tools for efficient communication and collaboration. 
Ethical Conduct: Commitment to maintaining high ethical standards and adhering to industry regulations and codes of conduct. Upholding integrity, professionalism, and confidently in all interactions with brokers and clients. 

DEADLINE TO APPLY: 11 June 2026

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What will you do?

To promote Sanlam Retail Mass (SRM)’s products and increase market share through:

Providing sound financial advice and a high level of client service in a Branch context.
Creating opportunities for client optimisation and cross selling of value-added service

What will make you successful in this role?

Sales Delivery:

Gain and maintain an in-depth understanding of SRM product ranges.
Gain an understanding of the customer’s needs, financial goals and means, and provide the right product (or selection of products) that will satisfy the goals of the customer in the best and most affordable way possible.
Continuously update and inform customers of new products, or changes in existing products. Manage, review, and incorporate the implications of product changes on the customer’s portfolio accordingly.
Validate client details in line with product and regulatory requirements. Submit new business through the right channels.
Conduct due diligence on clients to identify and flag risks.
Manage own capacity to ensure daily appointments are being prioritised while allowing time for and capitalising on walk-in / non-appointment clients.

In-branch Client Service and Client Retention:

Responsible for servicing and managing all client profiles to ensure clients remain on the books.
Send payment reminders, conduct follow-ups, and remain in contact to address potential queries or to provide support.
Manage and report on NTUs (clients Not Taken Up) by putting controls in place, and taking corrective actions where required.
Manage persistency of client payments in favour of both the branch and the client.
Gain insight into client risk profiles to proactively identify where support will be required.
Consult with clients on alternative payment arrangements and ensure it gets processed through and noted on the right platforms.
Responsible for in-branch servicing in line with client experience standards:
Apply product knowledge to accurately guide clients through policy cancellations and provide alternative options.
Resolve various types of client queries in the branch as far as possible or escalate queries to the right stakeholders by using the existing escalation framework. Follow up on the status and continuously provide feedback to the client.

Quality, Compliance and Continuous Development:

Remain up to date with and continuously adhere to compliance and quality standards.
Keep up to date with own registration, product knowledge and maintenance of own CPD points.
Identify risks and flag potentially fraudulent activities.
Keep and store relevant records of advice.
Log all activities as per regulations and standard operating procedures, and provide data to relevant stakeholders to inform reporting and decision making

Monthly Planning and Reporting:

Responsible for reporting on activities daily, through using relevant technology platforms.
Collate data on activities to deliver on weekly and monthly reporting deadlines.
Perform any ad-hoc requirements as requested by the Retail Branch Manager

Qualification and Experience:

1-year experience in a sales or marketing capacity
Experience within insurance branches an advantage
Matric (Grade 12)
RE5 advantageous
FAIS Compliant (Wealth Management) as per DOFA requirements.
Class of Business training (to be completed within 12-months of employment

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We are looking for a dynamic Operations Manager to lead cleaning services across multiple sites in the KZN Region. The role involves managing teams, ensuring hygiene standards, and maintaining strong client relationships.

Duties & Responsibilities    

Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to. Output-based contracts must be managed efficiently.
Ensure consistently high service standards are maintained for all services in scope with regular site visits and inspections.
New units to be opened according to company policies and procedures and Tsebo standards are implemented within a three-month period.
Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing, and costs are attended to within the month of closing.
Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts.
Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required..
Regular client meetings with at least one formal documented client meeting per month to ensure client needs are understood and expectations are met.
Responding to clients and management request timeously and providing necessary action required…
To hold regular performance appraisals with all management staff reporting to you, identify areas for development and training needs.
Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. 

Skills and Competencies    

Leadership skills
Attention to detail and sense of urgency. 
Understand Hygiene principles and knowledge of company policies and procedures.
Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific sla’s..

Qualifications    

Minimum Matric / Grade 12
Relevant tertiary qualification and/or equivalent experience.
Must have a valid driver’s license and own reliable vehicle. 
Minimum of 5 years’ experience in a similar environment on middle management level.

Deadline:10th June,2026

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Purpose of the Role

To establish and lead a formal GNFR function that delivers end-to-end governance, sourcing, contracting, and value creation across all non-trade spend categories. The role is responsible for driving cost reduction, supplier performance, compliance, and standardised procurement processes while building a pipeline of high-impact commercial initiatives across the business.

Minimum Requirements

CA(SA), CIMA, BCom or equivalent tertiary qualification
Minimum 7 years’ experience within an FMCG environment
Proven experience in indirect spend transformation, including utilities, facilities, services, and Capex
Strong commercial, negotiation, and contracting capability
Experience implementing procurement processes, systems, and compliance controls
Strong governance and risk management mindset
Proven leadership experience managing cross-functional projects and teams
Advanced Microsoft Excel, Word, and PowerPoint skills
SAP experience advantageous
Excellent communication, analytical, and problem-solving skills
High attention to detail and strong organisational skills

Duties and Responsibilities    
Key Responsibilities & Duties

Strategic Leadership & Governance

Define and implement the GNFR vision, operating model, and value roadmap
Establish procurement policies, governance frameworks, sourcing controls, and supplier standards
Drive PO compliance and reduce off-contract spend
Lead GNFR steering committees and track strategic initiatives

Procurement Operations & Process Optimisation

Design and implement end-to-end procurement workflows and controls
Improve procurement systems, supplier master governance, spend analytics, and contract repositories
Develop standardised procurement processes across stores, DCs, Finance, Property, and Operations

Strategic Sourcing & Commercial Value Creation

Lead sourcing events, negotiations, and commercial initiatives across key categories
Develop category strategies focused on total cost of ownership and long-term value creation
Build and present business cases, savings initiatives, and cost optimisation strategies
Drive continuous improvement and measurable savings delivery

Supplier & Contract Management

Establish supplier segmentation and performance management frameworks
Manage supplier SLAs, KPIs, compliance, and service reviews
Strengthen contracting disciplines, including risk clauses, warranties, rebates, and maintenance obligations
Ensure supplier onboarding and compliance with regulatory and company requirements

Stakeholder Management & Change Leadership

Partner closely with Operations, Property, IT, Finance, DCs, and Support Office teams
Drive adoption of preferred suppliers, catalogue buying, and procurement compliance
Build procurement capability through training, playbooks, and process standardisation

Team Leadership & Capability Building

Recruit, develop, and lead a high-performing GNFR team
Foster a culture of accountability, collaboration, and measurable performance
Mentor and develop procurement capability within the broader business

Deadline:12th June,2026

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Apply via company website ( http://www.boxer.co.za ) or