Job Region: Gauteng

We’re seeking an experienced Cloud Platform Engineer to join our Group Technology team. The Cloud Platform Engineer is responsible for building and maintaining the foundational AWS landing zone, providing engineering teams with the automated tools and services needed to deploy applications efficiently. This role is crucial for delivering a global alignment of cloud infrastructure and platform technology, ensuring that all product teams have a standardised, secure, and scalable environment. Success is measured by driving the adoption of Infrastructure as Code (IaC) patterns, creating a secure cloud platform, and automating operational workflows to achieve a “no-hands” culture. Ultimately, this position accelerates product delivery, enabling engineering teams to focus on core development while the platform ensures speed, reliability, and security at scale.

Some of the amazing things you’ll be involved in:
Accountabilities & Deliverables

Drives the strategic vision for the cloud platform, enabling speed, scale, and quality for Iress engineering.
Leads the transition to a fully automated, self-service cloud engineering culture at Iress.
Delivers global alignment of cloud infrastructure, delivery pipelines, and platform technology.
Drives automation across all cloud platform activities, optimising efficiency and minimising manual intervention.
Enforces “everything as code” principles across cloud platform development and operations.
Collaborates with Engineering to optimise application builds, testing, and deployments.
Ensures seamless extension of cloud platform services to production, enabling global speed and scale for Iress engineering.
Coaches and mentors engineering teams on cloud automation and platform utilisation.
Researches and implements cutting-edge cloud engineering trends, driving innovative, future-focused improvements.
Provides expertise and support for the stable operation of cloud components serving existing clients and solutions.

What you will bring:
Qualifications & Certifications

Minimum of 5 years of experience in cloud and CI/CD technologies
AWS certifications (required)

Technical Expertise

Possesses working knowledge of modern software and technologies.
Proficient in CI/CD processes and leading tools (e.g., BuildKite, Azure DevOps).
Experienced in at least one programming language (e.g., Java, Node.js, Golang).
Demonstrates strong scripting skills in Bash and/or Python.
Possesses strong knowledge of AWS landing zone and services (e.g., VPC, EC2, S3, RDS, ECS).
Has expertise in Infrastructure as Code (IaC) patterns and tools (e.g., Terraform, CloudFormation).
Expertise in Docker container management and Kubernetes orchestration.
Knowledgeable about various databases (e.g., Postgres, SQL Server, NoSQL DBs).
Experienced in application monitoring and relevant tools (e.g., Datadog, New Relic).
Demonstrated experience implementing security in automation pipelines, including static and dynamic application testing and component scanning.

Behavioural Competencies

Is a modern thinker, future-oriented, focused on practical commercial outcomes, and challenges the status quo.
Effectively leads and engages with remote teams.
Motivates, leads by example, and earns respect from a broad range of technologists.
Cultivates loyalty, trust, and influence.
Communicates positively and confidently, providing relevant, valuable information internally and externally.
Relates effectively and positively with all people at all levels within Iress.
Defines delivery plans and proposes supporting budgets.
Acts quickly and decisively.

Apply via company website ( ) or

iress.wd3.myworkdayjobs.com

Job purpose:

The successful candidate will need to provide administrative support to the Short Term Insurance (Non-life assurance) Customer service department 

Job outputs:

Ability to handle the NCB & Multi Claimant lists
Contact members resigned from employer groups to switch payment method to do
File tracking device certificates on policies, contact members requesting outstanding certificates
Assisting with Marketing campaigns running (contact members etc);
Life cycle journey actions for members
Vehicle settlement corrections on policies regarding finance house
Ad hoc administrative tasks
Renewal process (back office processes) and updating outstanding information on policies in a non advisory capacity

Qualifications and experience

National Senior Certificate/ Senior Certificate/ Matric 
FSCA recognized qualification (advantageous)
6-12 months Contact Centre experience
Experience in Short term Insurance added advantage

Knowledge and Skills

Excellent Administrative skills
MS office package
Attention to detail
Customer centric
Excellent telephonic etiquette

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imasinsurancebrokers.simplify.hr

Primary purpose of the job

To supervise team and ensure optimal production output as per company requirement

Key Performance Areas

Supervise team members
Coach team members on new skills to be acquired on the job
Ensure manpower resources are optimally utilised for the duration of the shift
Conduct disciplinary and grievance enquiries as and when required and in accordance with company procedures
Obtain production requirements from previous shift and plan shift according to load chart and or requirements
Ensure that shop floor planning achieves optimal set-up time (Press Shop)
Ensure that critical items get preferential treatment without compromising quality
Effective shop floor planning

Knowledge and Skills required.

Manufacturing process
Report writing and presentation skills
Planning and organising
Technical concepts
Production planning process
Quality specifications and systems
Discipline and grievance procedure
Plan, Lead, Organise and Control

Minimum Requirements                                                                                  

NQF4 / Matric
Diploma/Degree in Production/ Operations/ Management
Qualified Artisan
Min. 3 yrs press shop experience in a supervisory capacity
Extensive Technical background
Quality specifications and systems

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ROLE PURPOSE

The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities.

ROLE REQUIREMENT

Keep aware of changing business needs.
Ensure that the current and future service requirements of customers are identified, understood, and raised with the Account Management team.
Technical involvement in allocated customers’ issues and providing recommendations in conjunction with Technical Service Teams.
Ensure that improvement initiatives identified in service reviews are documented as a SIP (Service Improvement Plans) and acted upon and progress reports are provided to customers on a weekly basis.
Accommodate any existing Service Improvement Plans / Programs within the Service Management process.
Solutions Implementation with a focus on major and recurring incidents and work closely with resources from different Business Units to determine root cause when a deeper unknown cause is suspected and requires investigation. Involving System Architects, Transmission Networks, Account Managers, Engineers & Specialists. Process re-engineering and work-flow improvement.
POCs (Proof of Concepts) used to provide clients with tangible corroboration of proposed Changes.
Coordination of projects to remedy and improve existing services to customers networks.
Monthly, Quarterly and Annual reviews. This includes a detailed review of all services, SLA (Service Level Agreement) Reporting, billing issues and any relevant strategic issues.
Ensuring that ITIL best practice is followed.
Triggering any Service Improvement Initiatives.
Functions as a point of escalation for Service Management Analysts.
Escalation of SLA (Service Level Agreement) breaches to Manager Service Management.
Reporting on all changes, specified per service, process, department and any other Key Performance Indicators that is agreed with the Customer.
Recommending service improvements and initiates Service Improvement Programs.
Expedite any major incidents logged by their customers to ensure that service is restored as quickly as possible.
End-to-end responsibility for ensuring that all Service Level Agreements (SLA) and Operational Level Agreements (OLA) with the customer are met and levels of Service optimized.
Ensuring that service reports are produced for each customer service and that breaches of SLA targets are highlighted, investigated and actions taken to prevent theirVisibility on a customer senior management level.
Analyse and review Service Performance against the SLAs.
Organise and maintain the regular Service Level review process with the Customer which covers:
Review outstanding actions from previous reviews
Review current performance
Review Service Levels and Targets (where necessary)
Agree appropriate actions to maintain / improve Service Levels
Initiate any actions required to maintain or improve Service Levels and initiate Service Improvement Plans (SIPs) as required by the defined process
Act as coordination point for any temporary changes to Service Levels required (i.e.: extra support hours required by the Customer, reduced Levels of Service over a period of maintenance required by the Service Provider, etc.)
Attend Change Advisory Board meetings when appropriate.
Identify improvement opportunities to make Service Management more effective and efficient.
Ensure that the Service Level Management Key Performance Indicators are met for the assigned Customers.
Ensure that the Service Management process operates effectively and efficiently

QUALIFICATIONS & EXPERIENCE

The Service Level Manager should possess an ITIL Foundation Certificate and be moving forward to achieve the Practitioners Certificate for his or her specific process.
A minimum of 3 to 5 years’ experience in an IT or Telecommunications environment is required.
Proficiency in Microsoft Word, Excel and PowerPoint 
Matric/Equivalent

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Primary Purpose

To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests’ expectations.
To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understanding of all Southern and East African destinations as well as day-to-day regional logistics

*This position is based in Johannesburg &/Cape town 

Detailed Responsibilities

Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
Continuous communication and excellent service delivery to agents at all times.
Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familarisation trips with agents (if and when required).
Keep Agents’ booking information updated in the ARM (likes/dislikes – booking habits etc.) Actual Agent Contact information will be updated by Sales/Reservations Operations Managers.
Keep updated with all Wilderness and 3rd party product (AP), as well as technology updates.
Streamline operational negotiations by also reducing dead beds, waitlist chasing and maximising camp operations role to create those life-changing journeys for guests.
Liaise with RARA if rates, accommodation, transit points and activities are not loaded or correctly linked on the WW.
Attend all WS and AP training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process.
Keep apprised of company policies, procedures and system updates.

CANDIDATE PROFILE

Qualification:

Matric certificate – with maths (minimum standard grade or above) 
Tertiary certificate in Travel & Tourism/hospitality. 

Experience:                    

2-3 years’ experience at an Intermediate level.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system. 
Great product knowledge on Southern & East Africa (Tanzania & Kenya)
Personal or educational travel experience required
Excellent attention to detail.

Skills:           

Excellent communication skills both written and oral, in English.
Foreign European language skills advantageous

Interests:                        

A passion for wildlife and a commitment to sustainability and conservation.

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Description

Prepare annual budgets, forecasts, and cashflows for the smaller group companies, ensuring accuracy, compliance, and timely submission;
Oversee inventory transactions and ensure accurate reconciliation between the stock and finance systems, while driving automation and process integration to enhance efficiency;
Manage the accounting processes and financial reporting for smaller group companies;
Prepare audit related schedules as and when require;
Ensure a robust cost control environment, working capital discipline, and accurate accruals;
Provide leadership by acting as a resource, coach, and mentor, while setting clear team goals aligned with business objectives;
Drive accountability and high performance by monitoring outputs, enforcing deadlines, and supporting continuous adherence to finance policies;
Lead by example to foster a collaborative, disciplined and results-oriented work environment that recognises and rewards success;
Support team members in overcoming barriers to productivity and goal achievement;
Handle sensitive and confidential matters with professionalism, discretion, and sound judgment;
Manage the accountants responsible for inventory reconciliations and the accounting of smaller group companies;
Produce accurate monthly and quarterly financial reports, ensuring reconciliations are complete and aligned with IFRS and company policies;
Report on inventory movements, reconciliations between stock and finance systems, and results of smaller group companies;
Conduct variance analysis on stock movements and direct operating costs, reporting significant deviations to stakeholders with clear explanations and actionable recommendations;
Manage the relationship between auditors and the Finance Department, ensuring all audit queries are resolved efficiently and accurately;
Review and approve audit schedules to ensure completeness, accuracy, and compliance with IFRS and company policies, while confirming the audit readiness of smaller group companies’ accounts;
Assist the Senior Manager: Finance in the annual audit process by coordinating information and deliverables from team members and other departments;
Engage with internal stakeholders (Operations, Supply Chain, Commercial, and other Finance teams) to ensure finance-related processes are completed accurately and on time;
Collaborate with external partners, auditors, and service providers to maintain accurate reconciliations, resolve queries, and ensure compliance;
Support negotiations or reviews of financial terms by preparing accurate data, reconciliations, variance explanations, and scenario analysis;
Participate in discussions and negotiations with regulatory and government bodies (e.g., ACSA, ATNS), reviewing and challenging the basis for proposed price increases or charges to safeguard the organisation’s interests;
Ensure compliance of accounting records are accurate and comply with IFRS;
Drive adherence to finance policies and procedures across departments, escalating non-compliance to the Senior Manager: Finance;
Maintain compliance with all relevant legislation and regulatory requirements;
Apply a thorough understanding of contractual agreements and regulatory charges to ensure accurate billing, accruals, and allocations;
Ensure smaller group companies’ accounts comply with statutory filing requirements.

Requirements

Grade 12 or Equivalent (Essential);
BCom degree in Finance or Accounting (Essential);
BCom Honours in Finance or Accounting OR 6 years Aviation experience (Essential);
Professional certification such as SAIPA, SAICA or relevant (Essential);
Chartered Accountant CA (SA) (Advantageous);
10 years’ Finance experience in a mid-sized organisation, of which, 3 years’ must have been in a management role (Essential);
Must have completed articles (Essential);
Experience in budget preparation and reporting (Essential);
Experience in the preparing and finalising accounts in accordance with current South African regulations (Essential);
Exposure to working across multiple systems and ensuring reconciliations between finance and operational systems (Essential);
Experience in an accounting software package (Advantageous).

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Role Context

Manage all local project transport and update the project transport workbook with relevant quotes, PO numbers and related information. Feed this information with the required documentation to finance team for debtor invoicing.
Assist Project Coordinator with imports and exports (project work) as well as updating of various STAT reports.

Qualifications

Grade 12;

Job Specific experience

Work experience in project transport, a logistics, packing facility, warehouse, or mining environment,
MS Office: Word, Excel, and PowerPoint,
Microsoft and any other programs relative to logistical activities.

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Key performance areas will include, but are not limited to:

Ensuring smooth operations of the front office at the site
Acting as a point of entry for visitors into the facilities by electronically completing and authorising access
Welcoming and ushering visitors to the meeting points
Preparing and offering welcome drinks for guests
Managing and updating electronic noticeboards and screens
Screening and directing calls and emails in a professional and efficient manner
Liaising with internal and external stakeholders on booking and meeting arrangements (booking appointments, managing meeting rooms reservations, and coordinating schedules for staff members)
Handling queries and complaints from employees, clients or external stakeholders and facilitating official responses  
Purchasing office supplies and monitoring inventory (i.e. groceries, kitchenware and hygiene materials)
Ensuring that deliveries are received by relevant recipients (or when necessary, receive deliveries on behalf of recipients)
Maintaining and updating records and files on office expenses
Maintaining several databases, including staff birthdays and telephone lists
Ensuring the highest standards of general housekeeping of print room, storeroom, reception area, boardrooms and kitchens
Providing SHEQ administration (facilitating SHE committee meetings, taking minutes, updating all required documents on the existing integrated management system (IMS), assisting with incident log, compiling SHE communication (toolbox talks), coordinating SHE training and emergency drills    
Proactively ensuring that a positive reputation is created and maintained at all relevant touchpoints.

Requirements

The ideal candidate must have the following qualifications and experience:

Grade 12 (matric) and a certificate in administration or equivalent qualification
A 3-year diploma/degree in administration or equivalent qualification, together with any SHERQ-related certificate would be advantageous
At least 3 years of work experience in reception, office administration or SHERQ administration  
Computer literacy in Sage X3, Word, Excel, SharePoint, PowerPoint and Outlook
Excellent communication and people skills
Good organisational and multitasking abilities
Be tech-savvy (iPad, cellphone applications, Wi-Fi, electronic messaging boards, social media, etc.)
A valid drivers license

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