Job Region: Gauteng

Job Description

The Electrical Systems Engineer is responsible for designing, developing, implementing, and maintaining electrical systems that support operational efficiency, reliability, and compliance with safety and industry regulations. This role requires advanced technical expertise, strong problem-solving skills, and the ability to collaborate across multidisciplinary teams to deliver sustainable engineering solutions.

Service Delivery

Design and implement electrical systems in line with project specifications.
Ensure compliance with relevant industry standards and safety regulations.
Conduct performance testing and troubleshooting to resolve electrical issues.
Optimize electrical systems for energy efficiency and cost-effectiveness.

Internal Processes

Adhere to safety and regulatory protocols to eliminate electrical hazards.
Maintain accurate technical documentation, drawings, and system records.
Conduct system analysis and drive continuous improvements, including upgrades.
Develop and oversee predictive maintenance plans to minimize downtime.

Finance & Administration

Manage electrical system budgets and procurement activities.
Optimize procurement processes to reduce costs without compromising quality.
Ensure supplier and contractor compliance with technical specifications.

Learning & Growth

Stay updated on emerging electrical engineering technologies and practices.
Mentor and train junior engineers and technicians in system design and troubleshooting.
Enhance automation and control system knowledge through continuous improvement initiatives.

Apply via company website ( N / A ) or

fermel.simplify.hr

 

Overall Purpose of the Job:

Drive National growth for the Subscriber business through development and sale of new products and services, including the Personal Panic solutions 

Minimum Qualifications and Experience:

Marketing degree or related diploma preferred
Fully Bilingual
3-5 years Managerial experience within a client centric environment
Extensive experience driving business expansion
Computer literacy in MS Office packages

Main Duties:

Manage and oversee the Mobile Panics Solutions portfolio that includes FindU, SecureMe and SecureMe Plus.
Identification of customer centric solutions (products and services) that are compatible with the FADT and FSG business strategy.
Compiling and presenting workable and sustainable commercial business models for the proposed products and services to the business
Establish B2B partnerships commercial clients, with the identified products and services on commercially viable and sustainable models
Inclusion on project teams (and lead project teams) to ensure rollout and execution of existing and approved projects, as well as monitoring and tracking of progress against forecast.
Developing of Go-To-Market strategies for the approved new products and services.
Manage integration of new models and business processes into the FADT platforms
Roll out and embed products and services into the FADT sales teams, to ensure adoption and that sales budgets are met and exceeded
Liaison and business development with stakeholders in the new products and services arena, including:
Vendors and strategic partners (external);
Internal teams (Group CIO, Chief Financial Officer, Product manager, etc.).
FADT Management
Compile weekly and monthly reports.
Attend management meetings when required.
Play support role to B2B sales, including attending client pitch meetings from time to time in driving sales objectives.
Encourage healthy communication between departments. 
Implement and maintain business systems to ensure overall compliance.
Manage and grow strategic partnership lead volumes into the subscriber business.
Oversee the scope and integration of system.
Contribute to product marketing efforts, helping to position the product effectively in the market. 
Lead all efforts in the ideation, design of new products and services.
Oversee the testing and quality assurance of new products to ensure compliance with regulations and industry standards.
Play a project management role ensuring timeous delivery of products and services.
Develop and maintain optimal processes and procedures for the delivery of products and services.
Conduct market research to spot market gaps, competitor analysis and capturing market feedback to improve products and services.

Behavioural Competencies:

Strategic Agility
Collaboration
Business Acumen
Drive for Results
Managerial Courage
Learning Agility
Managing Vision and Purpose
Championing Integrity and Trust

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Apply via company website ( N / A ) or

 

About this Position

Provides on-site routine technical service at defined customer line 

What you´ll do

Provides on-site routine technical service at defined customer line
Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines
Supports forecasting and supply process (material order) where applicable
Maintains quality / efficiency level of products and escalates technical challenges to TCS Acts as first-window-person between customer line and field sales
Aligns sales strategies with sustainability goals
Develops customer centric initiatives to enhance loyalty and long-term partnership
Implements customer feedback (VOC) to refine sales approaches
Monitors competitor activities, pricing and positioning
Leverages CRM tools, data analytics, and automation to enhance sales performance

What makes you a good fit

account management
crisis handling
identifying key player roles
networking/social selling
objection handling
proposal generation/deal structuring
prospecting
providing proof questioning sales call
planning/facilitation sales
digital fluency
social selling
story telling

Some perks of joining Henkel

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Annual 1 month bonus
66.67% company contribution to Medical Aid
Subsidised canteen
Access to Mental Health & Wellness Programmes

Apply via company website ( https://www.henkel.com/ ) or

www.henkel.com

 

Introduction

Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the design and execution of end-to-end customer journeys, embedding customer-centric thinking into operational processes, technology platforms, and communication strategies. The role is accountable for driving measurable improvements in customer engagement, conversion, and retention ensuring that Tracker remains differentiated in a competitive market.

Job description
Strategy Formulation and Implementation

Develop and implement the CX strategy aligned to Tracker’s business objectives, ensuring measurable impact across all customer touchpoints.
Drive customer satisfaction and loyalty through continuous improvement initiatives informed by feedback, analytics, and service performance.
Lead and optimise contact centre operations, ensuring service excellence, responsiveness, and alignment with Tracker’s brand promise.
Embed CX metrics and reporting frameworks to monitor performance, identify gaps, and drive data-informed decision-making.
Oversee customer communication and engagement plans, ensuring consistency, clarity, and alignment with Tracker’s strategic messaging.
Manage escalated customer complaints and resolution processes, including root cause analysis and preventative action planning.
Lead cross-functional collaboration with marketing, sales, technology, and operations to deliver seamless customer experiences.
Champion people development and performance within the CX and contact centre teams, fostering a culture of accountability and excellence.
Engage with internal and external stakeholders, including shareholders and partners, to align CX delivery with strategic expectations.
Manage departmental budgets and financial performance, ensuring cost-efficiency and alignment with Tracker’s commercial goals.

Customer Experience and Service Delivery across all customer touchpoints

Assume responsibility for implementing relevant initiatives based on the insights generated from contact centre analytics to improve service delivery.
Develop and implement a unified CX strategy across all customer touchpoints, ensuring consistency in service delivery and brand experience.
Establish CX performance metrics and feedback loops to monitor satisfaction, retention, and advocacy across channels.
Drive cross-functional alignment between CX, marketing, sales, and operations to ensure seamless customer journeys.
Embed customer-centric culture within frontline teams through training, coaching, and performance management.
Lead innovation in customer engagement, leveraging digital tools and data insights to personalize experiences.
Ensure governance and compliance in service delivery, maintaining Tracker’s standards and regulatory requirements.
Oversee service recovery protocols to address customer complaints and escalations effectively and promptly.
Collaborate with BI and analytics teams to track and report on CX trends, pain points, and opportunities for improvement.
Champion voice-of-customer initiatives, including surveys, focus groups, and sentiment analysis, to inform strategy.
Continuously improve operational processes to enhance speed, quality, and consistency of service across all touchpoints.

Contact Centre and Call Centre Management

Assume responsibility for the setting of relevant and meaningful objectives for the Contact Centre and ensure alignment with Tracker’s overall strategic goals.
Develop and implement business and strategies, plans and concepts for the consumer and business channels.
Performance ensuring that daily targets and key metrics are met or exceeded against the briefs. 
Ensure that all the campaigns are correctly captured, reported on all internal systems, and measured accordingly.
Responsible for the maintenance of existing databases and sourcing of first-time customer databases.
Effective and accurate database management aligned to the Business Intelligence and Direct Marketing key objectives.
Initiate and development of outbound touch strategy; integrate acquisitions & outbound sales activities with marketing and customer centricity activities and key objectives.  
Develop and implement an appropriate performance measurement model in line with the overall sales strategy.
Assume responsibility for all performance reporting. 
Coordinate the development of required systems/platforms to manage the end to end processes and report at all levels.
Assume responsibility for the development, implementation and management of relevant policies, procedures and sales processes.
Implement benchmarks and standards in terms of process flows, quality process, recruitment and training.
Responsible for monitoring and management of competitor information and market intelligence.
Effectively build, maintain and manage relationships with internal and external stakeholders to drive mutually beneficial relationships. 
Overview and ownership of messaging, where relevant to customer touchpoints 
Effective communication of brand values, institutional strengths through all customer touchpoints 
Oversee all customer facing communication plans and messages that have clear content and (where applicable) call to action and actively encourage various target audiences 

People Management

Lead the implementation of strategic targets and ensure cascading of performance objectives to drive operational excellence across Service and Sales Contact Centres.
Provide leadership and development for all staff within the Service and Sales Contact Centre division, fostering a high-performance culture.
Create and maintain a professional, customer-centric environment that reflects Tracker’s values and brand promise.
Resolve people-related challenges by applying sound judgment, leveraging expertise, and allocating appropriate resources.
Model Tracker’s values and brand ethos, setting a consistent example for senior leaders and frontline teams.
Promote cross-functional collaboration, sharing best practices and strategic initiatives to support success across all customer engagement functions.
Drive continuous productivity improvements within the Service and Sales Contact Centre through process optimization and performance monitoring.
Cultivate a culture of engagement, development, and retention, ensuring staff are supported and empowered to grow.
Oversee staffing strategy and personnel processes, including recruitment, coaching, mentoring, performance management, and employee engagement.
Ensure alignment of customer engagement efforts with Tracker’s broader strategic goals, reporting progress and recommending enhancements to the Executive team.

Stakeholder Engagement

Establish and maintain strong relationships with internal and external stakeholders to align customer engagement strategies with broader business objectives.
Represent the voice of the customer in executive forums, ensuring stakeholder decisions are informed by customer insights and experience data.
Collaborate with cross-functional leaders (e.g., Marketing, Sales, Operations, IT) to drive integrated customer engagement initiatives.
Engage with key partners and vendors to ensure service delivery standards and customer experience expectations are consistently met.
Facilitate regular stakeholder forums to share progress, gather feedback, and align on priorities related to customer engagement.
Act as a strategic advisor to the Executive team on customer-related trends, risks, and opportunities.
Drive alignment between frontline operations and strategic leadership, ensuring stakeholder expectations are translated into actionable service delivery plans.
Manage stakeholder expectations through transparent communication, performance reporting, and proactive issue resolution.
Champion a culture of collaboration and accountability, ensuring all stakeholders contribute to and support customer engagement goals.
Leverage stakeholder feedback to continuously refine engagement strategies and improve customer outcomes.

Financial Management

Lead the development and management of the departmental budget, ensuring alignment with strategic objectives and optimal resource allocation.
Lead the development and management of the departmental budget, ensuring alignment with strategic objectives and optimal resource allocation.
Oversee monthly financial performance, ensuring expenditure remains within approved limits and proactively addressing variances.
Drive operational efficiency by identifying and implementing best practices across all financial and service delivery processes.
Ensure robust governance and transparency in the management of overtime, allowances, and ad hoc expenditures.
Monitor and report on commission structures, ensuring alignment with performance outcomes and business goals.
Manage incentive programmes and pay-outs, ensuring they drive desired behaviours and support Tracker’s strategic priorities.
Establish financial controls and reporting frameworks to support data-driven decision-making and executive visibility.
Collaborate with Finance and HR teams to ensure seamless execution of personnel-related financial processes, including recruitment and retention cost management.
Continuously assess cost-to-serve metrics to improve profitability and customer value delivery across service channels.
Provide strategic financial insights to the Executive team, enabling informed decisions on investment, growth, and operational optimisation.

Minimum requirements

Essential: Bachelor’s Degree – Business Administration, Customer Experience Management, or Communication.
Preferable: Postgraduate Qualification – MBA (Master of Business Administration) or equivalent, with a focus on Strategy, Leadership, or Customer Management or Postgraduate Diploma in Customer Experience, Service Design, or Organizational Leadership or Certified Customer Experience Professional (CCXP)
Essential: 10 years management experience in Contact Centres.
Essential: 5 years’ experience within customer services.
Desirable: 5 years senior management experience. 
Experience in people management, leading and directing multiple team members in a busy task-oriented environment
Relevant marketing experience, ideally in a customer-centric fast paced environment
Strategic Leadership
Creative thinking (initiative)
Results driven
Persistence
Negotiation Skills
Conflict Management
Customer service orientation
Analysis and insight generation
Resilience and ability to work under pressure
Assertiveness and conflict management resolution
Empathetic and influential 
Strong interpersonal skills
Management of financial resources
Judgment and Decision Making
Complex Problem Solving 
Strategic thinking
Critical Thinking 
Speaking to convey information effectively
Coordination ability 
Management of Personnel Resources 
Social Perceptiveness 
Active Listening
Monitoring and evaluation in driving for success

Apply via company website ( http://careers.tracker.co.za ) or

careers.tracker.co.za

 

Job Purpose

The Specialist Accountant is responsible for the general accounting of transactions within BMW Finance, including Insurance, Commercial Finance, Risk and Securitisation.

Key Accountabilities

Daily clearing of Commercial Finance suspense accounts.
Ensure that the accounting between CFS (Commercial Finance) and SAP is accurate and timely.
Preparation of month-end reconciliations and addressing of old long outstanding reconciling items.
Approve CFS ticket log and allocations on the system relating to accounting matters.
Responsible for month end, top up and buy back process for securitisation transaction.
Preparation of servicer report on a quarterly and submit to the administrator (Maitland)
Preparation of month-end reconciliations and addressing of old long outstanding reconciling items.
Responsible for the preparation of the BA501 regulatory reports, Securitisation audit and AFS process.
Responsible for the Securitisation audit and AFS process.
Attend monthly steering committee meetings with the insurance service providers
Attend to invoicing for insurance marketing and commission fees to the relevant insurance service providers.
Ensure that the accounting between Guard-risk (Insurance business) and SAP is accurate and timely
Provide month end accounting and attend to month end queries before closing out of a period.
Posting of monthly journals, perform monthly reconciliations and investigate any differences.
Regular interaction with Insurance providers to ensure that accounting records reflect correctly between each other.
Liaise with securitization’s administrators to ensure that accounting records reflect correctly between each other. In addition to ensure that all monthly and quarterly submission and requirements are adhere to.
Regular interaction and review with internal and external stakeholders in relation to mandatory accounting submissions, as well as ad hoc projects that need the participation of the accounting department.
Attend to any other requests from management and provide regular updates on the status of the business from time to time.

Educational Background / Professional Knowledge and Experience / Other Skills

Bachelor’s Degree with Accounting as a major.
Newly qualified Chartered Accountant (CA)(SA) is preferable or had articles experience.
3 years financial accounting experience within the financial services industry
Financial Services Experience, as well as knowledge of the motor industry
Knowledge of accounting software, e.g. SAP
Knowledge of  IFRS ( International Financial Reporting Standard), South African Tax Acts (inclu. VAT And TAX)

Apply via company website ( ) or

www.bmwgroup.jobs

 

Job Description

To lead, manage and provide expertise and advice in the development and implementation of talent acquisition, workforce planning and performance strategies to ensure that resourcing requirements are met, and top talent are identified, attracted and retained to meet dynamic business and operational needs

REQUIREMENTS

Minimum Qualifications

Degree: Human Resources Management, Business Studies, or Industrial Psychology

Minimum Experience

Must have minimum 5 – 7 years’ experience in Human Resources environment
Must have 3 years experience in talent development
Must have minimum 1-2 years in management experience
Previous experience in the healthcare industry advantageous

Key Competencies

Policy Development
HR Strategies and Policies
Strategy articulation
Workforce planning
Result management
Organisational awareness
Strategic Relationship Building
Impact and influence
Conflict Management
Leadership skills

DELIVERABLES

Develop, implement and facilitate talent management strategies and programmes in order to deliver business objectives successfully and prepare the business for future workforce requirements
Facilitate the employee value proposition for talent acquisition and retention and ensure the development and submission of reports to relevant committees and reporting structures, for statutory and legal compliance decision making.
Develop and review the recruitment and talent development and management practices and interventions for the purposes of evaluating effectiveness and alignment to talent strategies.
Collaborates with HRBPs in hospitals to identify trends within hospitals (workforce transition) and make recommendations as required
Overseeing the day-to-day management of the recruitment process, including reviewing job descriptions, website advertising, updating of the company resource plan, sifting and selection of CV’s, attending interviews and selecting candidates
Develop a skills acquisition framework for the organisation for partnering with external skills providers and platforms (i.e. recruitment agencies, job boards, etc)
Establish the Group’s performance management framework, policy and processes and ensure review at appropriate times
Ensure implementation and adherence to the approved performance management framework and methodology within the Group
Drive and cascade and socialisation of approved functional KPIs and targets
Streamline the department and drive alignment, collaboration and synergy between the various stakeholders (Business Partners, HR operations and Performance and Learning) to provide a comprehensive business solution
Take a tactical strategic view of the value chain to ensure the Talent Management is optimally integrated in HR and the business and optimised within CHG’s operating context
Demonstrate visible leadership in respect of company values, operating model and strategy
Lead and manage the Talent acquisition team meetings and ensure participation from all parties
Comply with cost controls to achieve section budget
Demonstrate visible leadership in respect of company values, operating model and strategy
Participate in committee meetings and forums
Lead and manage the Talent acquisition team meetings and ensure participation from all parties
Comply with cost controls to achieve section budget

Apply via company website ( N / A ) or

clinix.simplify.hr

 

Job Description    

Alert Engine Parts is searching for a dedicated and motivated ,hardworking  Specialist:Telesales to join the branch in Pretoria.
The purpose of this position is to enhance the branch sales and ensure that the branch sales growth objectives are always achieved.  
Furthermore, grow new business and provide after-sales service to existing customers

Specific Role Responsibilities    

Manage customer sales and ensure that optimal customer potential is achieved.
Plan, forecast, report on sales potentials by customer to management.
Report all competitor pricing and activities to management.
Report all customer information regarding delivery, tele sales and accounts issues to management.
Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
Build and maintain friendly customer relationships.
Assist all other departments (Sales, Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company.
Analyse customer’s buying patterns and provide reasons for increase or decline in customer sales.
Take ownership in resolving customer queries.
Implement marketing projects and market new products to customers.
Report on marker trends.

Qualifications and Experience    

Matric
Extensive knowledge internal ‘’Combustion Engine’’
Extensive experience in a Sales and Marketing environment within the  automotive industry.
Minimum of 10 years’ experience in a Telesales environment Related – Spares/Motor/Engine parts
Must have a valid driver’s license- Essential
Thorough knowledge of the geographical area of responsibility.
Must be prepared to travel.
Extensive knowledge of the operations of an Internal Combustion Engine.
Technical/Mechanical background- Desirable
Product Knowledge

Skills and Personal Attributes    

Must have good communication skills and present themselves in a professional manner.
Be a good team player and must be a goal driven.
Proficient in Microsoft Excel and Word Document.
Honest and show integrity
Clear criminal record.

Apply via company website ( N / A ) or

motusparts.erecruit.co

 

Job Summary

The Senior Account Director leads a global team of senior professionals responsible for managing Caterpillar’s most significant mining customer relationships. This role is pivotal in delivering a differentiated customer experience and driving performance through clearly defined customer outcomes. The Senior Account Director serves as the single point of accountability for strategic account performance across all sites, ensuring alignment between customer goals, dealer execution, and Caterpillar’s corporate priorities.

About the Role / What You Will Do:

Global Accountability: Owns performance outcomes across all customer sites, ensuring alignment of goals and incentives between the customer, dealer, and Caterpillar. Serves as the single point of contact for high-value Caterpillar accounts, ensuring alignment with client success and company growth objectives.
Executive Engagement: Builds and maintains executive-level relationships with customer leadership to understand strategic priorities and influence long-term planning. Builds and sustains strategic, trust-based relationships with mining customers, Caterpillar, and dealer stakeholders, leveraging deep client insight to anticipate needs, resolve issues, and drive long-term value creation.
Strategic Planning & Execution: Leads the development and execution of global account strategies, including multi-year agreements, tailored go-to-market plans, and performance metrics. Identifies and leads profitable growth opportunities through cross-selling, upselling, and strategic account planning.
Customer Relationship Management: Maintains a continuous pulse on customer satisfaction, site-level performance, and evolving business needs. Empowers and is accountable for delivering long-term client partnerships, driving profitable revenue growth, and delivering integrated, customer-centric solutions across Caterpillar divisions.
Cross-Functional Leadership: Aligns internal stakeholders—including Product, Operations, CI, and Support teams—to deliver on customer commitments. Collaborates cross-functionally with internal teams to coordinate seamless service delivery and strategic execution.
Empowered Decision-Making: Exercises empowered and strategic decision-making authority to support customer solutions, balancing risk, responsiveness, and business acumen to drive results in complex, high-impact environments.
Forecasting & Incentives: Oversees PINS customer forecasting and ensures incentive programs are directly tied to customer performance metrics.
Risk Management: Ensures consistency and compliance in global agreements, mitigating risk while maximizing value delivery.

What You Have – Skills and Experiences:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Champions, models and directs an organization’s commitment to externally focused decision-making tied to customer business needs and satisfaction.
Provides customer focused vision, strategy and leadership that exceeds customer expectations.
Persuasively articulates the link between customer focus and enhanced business success to stakeholders.
Teaches others to foster customer relationships based on mutual understanding, respect, trust and ‘business partnering’.
Develops ‘best practices’ to create, evaluate and enhance customer loyalty that are sought by others within and outside the organization.
Consults with senior executives regarding critical success factors and details to being a customer focused organization.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Works to create a climate that values and rewards good oral and written communication.
Communicates effectively with diverse audiences, using appropriate media and language.
Monitors developments in communications tools for potential use by organization.
Writes reports, articles, or books for distribution to the business or professional community.
Ensures important messages are clearly understood.
Coaches others on methods of improving their own communications.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Leads complex, high-impact or volatile negotiations involving high business risks.
Advocates a win-win approach to negotiating.
Explains appropriateness of using adversarial negotiating versus joint problem-solving techniques.
Overcomes resistance to the negotiation process.
Teaches others the subtleties of negotiating strategic or high-impact agreements.
Negotiates complex matters involving multiple parties.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Oversees key client reviews to assure service and relationship satisfaction.
Coaches others in the value, issues, and methods of client partnering.
Collaborates with clients in the pursuit of common business objectives.
Maintains status information on major developments in client or partner environment.
Works directly with clients to discern business trends and their implications.
Fosters a climate conducive to establishing positive working relationships with outsiders.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service ‘value’ and to differentiate support offerings that address clearly understood customer needs.

Delivers bottom-line proof with credible third-party validation that proposed solutions deliver benefits of greater value than the competition.
Researches customer’s industry, strategies, environment and plans to support their business needs.
Builds loyalty and ‘partner versus vendor’ relationships by helping customers understand, diagnose and resolve their complex business issues.
Provides analysis tools to identify, quantify and qualify business issues and solution value components to help clients assess alternative business proposals.
Provides highly solicited mentoring to various organizations regarding all aspects of ‘value selling’.
Presents compelling business cases for very complex business issues, shifting proposed solution focus from cost to overall value (benefits/payback).

Additional Information:

This role requires an in the office 5-day-a-week work schedule.
Travel is required.
This position is eligible for relocation assistance.

Apply via company website ( ) or

careers.caterpillar.com

 

Purpose of the Job: 

To conduct forensic regulatory investigations within the financial services industry (financial markets, insurance, collective investment schemes, hedge funds, pension funds and financial and advisory services) and to take responsibility for the enforcement action, following from such investigations. Persons appointed to these positions will report to the Senior Manager. 

Key Performance Areas:

Assess complaints and new cases for further action.
Create and execute clear, focused, and efficient investigation plans with reasonable timelines.
Conduct quality investigations in terms of the Financial Sector Regulation Act 9 of 2017 (gathering all relevant, admissible evidence and proper analysis of the evidence);
Take responsibility for the execution of all enforcement actions, including the drafting of all enforcement documentation, presentation to enforcement meetings, and execution of all debarments, withdrawal of licences and administrative penalties. 

Other Key Competencies:

Candidates must demonstrate the following skills and attributes: proven interviewing skills, a confident and decisive approach particularly in difficult situations, must be a person with a high level of judgement and integrity; and must be able to carry out duties independently, impartially, and objectively. Candidates must be able to draft investigation reports, with findings properly supported by cross-referenced evidence.  

Requirements

An LLB, Accounting, or Forensic orientated degree, with at least 3 to 4 years’ experience in litigation, prosecution, forensic investigation, or forensic accounting; an admitted attorney or advocate (for law incumbents) A good knowledge and understanding of the law of evidence (admissibility; documentary and computer-generated evidence); and the financial sector will be an advantage. 

Closing Date: 30 September 2025.

Apply via company website ( N / A ) or

fsca.mcidirecthire.com