MAIN PURPOSE OF JOB
The Clinical Care Coordinator will collaborate with various stakeholders, including; patients, healthcare providers, care teams, facilities, and schemes to ensure that all patients who qualify for care coordination are adequately cared for through the entire patient journey.
They will be an advocate for their patients and ensure that the care team effectively coordinates patient care from request to post-discharge.
They will also be responsible for monitoring and reviewing the patient’s biometrics and immediate wellbeing with continuous record keeping on multiple electronic platforms.
KEY RESPONSIBILITY AREAS
To optimise the patient experience by coordinating various care plans for several patients at once
Reporting, analysis and feedback
To provide tele-health support, review virtual patient wellbeing and ensure patient monitoring maintained within required clinical parameters
Personal effectiveness
REQUIRED EDUCATION
ESSENTIAL EDUCATION
Degree / Diploma leading to qualification as a Professional or General Nurse
Diploma / Degree in relevant healthcare field
DESIRED EDUCATION
Post-graduate degree in clinical or healthcare management will be an advantage
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE
Qualified Paramedic/ Emergency Care Practitioner/ Professional Nurse with at least 3-years’ prior experience working with patients in either an administrative, clinical or care coordination role
DESIRED EXPERIENCE
Virtual care and/or home healthcare experience and chronic disease management would be an advantage
REQUIRED JOB SKILLS AND KNOWLEDGE
Organisational skills
Attention to Detail
Knowledge of all relevant policies and procedures
Working knowledge of the local and international healthcare market
Computer literacy (MS Office)
Excellent communication, feedback, and follow-up skills (English written and verbal skills).
Quality management principles
Well-developed customer service skills
Virtual Healthcare and Telemedicine
Medical terminology
Business acumen and commercial insight
Closing date: 05/09/2025
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Apply via company website ( https://er24.co.za/ ) or