Job Region: Gauteng

Description

Administration and project support

Assist the Communication Department with administration duties, including supply chain management requests, processing of invoices, and cost estimate development.
Assist in arranging logistics and end-to-end production for internal events.
Check that all internal communication messages are aligned with the communications strategy.
Assist the Communication Department with the logistical arrangements for all related departmental work.
Provide project administration support on fund-wide initiatives and projects, i.e. integrated report, member research, and video production.
Effective administrative support provided to the Communication Department
Communication content is aligned to the communication strategy.

Internal communications 

Provide written or design support for internal communication, where required.
Provide inputs to internal communications processes, making recommendations for improvement to relevant stakeholders and assisting in the implementation thereof.
Provide assistance in executing internal campaigns in partnership with internal clients and external service providers.
Effective support provided to Communication Department on internal communications.

Media relations and social media

Draft media responses in consultation with relevant subject matter expert(s).
Support the Communications Manager with external communications requirements/projects.
Coordinate external media relations events, i.e. media roundtables and press conferences as well as management of thought leadership and media release development.
Support the Communication Department for branding requirements and marketing opportunities.
Support the Communication Department in delivering the social media strategy.
Effective support provided to the Communication Department in media relations in accordance with the Communications Policy.

REQUIRED MINIMUM EDUCATION/TRAINING

Diploma Communications, Office Administration, Business Administration or related discipline.

REQUIRED MINIMUM WORK EXPERIENCE

At least 2-3 years job-related and relevant experience (preferably in rendering administration support in a corporate communication role or for a communications agency).

Apply via company website ( N / A ) or

eppf.mcidirecthire.com

 

Key Responsibilities:

Take part in PITCHES in various ways.
Assist in maximizing client’s sales through formulating distinctive service experience roadmaps to be implemented in their dealers, customers’ experience with the brand – across all touch points: Online Store, Dealers, Activations etc. workshops & showrooms including their Customer Service department.
Assist in developing strategies that elevate customers’ experience with the client’s brand – across all touch points: Online Store, Dealers, Activations etc.
Be the point of contact with client by continuously advising on strategies and any digital transformation tools/ideas that will improve the brand and CX
Support building comms frameworks and channel plans [where necessary], to bring great ideas to fruition i.e. deliver marketing communication strategies that will have cut-through.
Create the formulation of [digitized] customer journey mapping projects while coordinating team members i.e. data, social and brand strategists.
Coordinate ecosystems that get all the pieces to work together logically [transform the complex into the simple to use]
Coordinate CX across all internal and external departments
Technology affinity such as AI, AR, is essential in improving client’s CX approaches
Deliver on the integration of physical and digital experiences aiming to increase personalization, innovation, customer engagement.
Support in leading physical & digital research projects such as A/B or Multivariate testing, data analytics and immersions etc.
Write/deliver briefs that are precise, provocative and built to deliver on ROI – in a measurable way
Deliver presentations that inspire all teams and client, especially the implementation side of the work I.e. creatives, production, media etc.
Champion even the smallest of briefs, while enabling each team member to play a meaningful role – understand the role they play in delivering the overall brand experience

Role Requirements

The successful candidate must have above 3 years’ experience working in a similar role.
A Bachelor Degree in Communication, Marketing or related field.

Apply via company website ( http://www.tbwa.co.za ) or

tbwa.mcidirecthire.com

 

Core Description

Accountable to facilitate the execution of Enterprise Risk Management processes and infrastructure as a key enabler to achieving objectives of the Telkom Group.
The key focus is to identify external and internal risks, evaluate likely effect of these risks, introduce control measures, monitor and evaluate success of these measures.
This also include integrating ERM processes within strategy setting of the Group and its subsidiaries where appropriate.

Job Responsibilities

Implement Enterprise Risk Management Strategy
Implement and maintain a strategically focused and effective ERM system and process
Support establishment of a framework for risk management, which involves identifying particular events or circumstances relevant to the organisation’s objectives (risks & opportunities), assessing them in
Create and maintain a conducive legislative environment aligned with relevant legal requirements and acts to ensure implementation of internal controls for compliance purposes
Ensure that proper insurance coverage of the organisation is in place
Operational Quality Assurance – verifies operational output is within tolerances
Apply a risk based approach to financial reporting
Create and document unified business continuity and disaster recovery strategies, plans, processes and procedures
Build Strategic Relationships with Relevant Stakeholders
Establish and maintain productive relationships with key role players and stakeholders within the Telkom Group structure
Establish and maintain strategic relations with external stakeholders
Ensure clear, concise and timeouts communication
Maintain an effective joint liaison with management
Negotiate and influence at the highest levels of the organisation
Risk Management – Plan, design and implement an overall risk management process for the organisation by developing operational models
Risk Assessment which involves managing the process of analysing upside and downside risks as well as identifying, describing and estimating the quantitative and qualitative risks affecting the business
Risk evaluation which involves comparing estimated risks with risk criteria established by organisation such as costs, legal requirements and environmental factors
Risk reporting in an appropriate way for different audiences
Risk treatment by selecting and implementing measures to control and mitigate risks including activities to avoid risks, transfer risks and finance risks
Monitor and review processes to ensure risk and compliance arrangements are in place
Provide support, educate and train staff
Provide an independent view regarding proposed business plans and transactions
Risk reporting to the board of directors regarding most significant risks
Risk reporting to business heads to ensure they are aware of risks relevant to their parts of the business
Risk reporting to individuals to understand their accountability for individual risks
Perform gap analysis
Compile business plan
Create scenarios
Measure and report performance
Support investor communications
Provide Team Leadership
Engender a philosophy and culture of total ownership and responsibility for excellence by ERM staff i.r.o. the strategy and operational activities

Core Competencies

Knowledge

Corporate Governance Practice; International Regulatory Environment; ICT Environment; Business Continuity Mgt Std & Principles; National Disaster Management Framework; Business Operations; Corporate Governance Codes; Enterprise Legal Environment & Statutory Bodies; JSE Functioning, Req and Obligation; Risk Management Principles & Practices; Insurance Management

Skills

Analytical; Change Management; Project Management; Relationship Building; People Management; Financial Analysis & Reporting

Certifications

None

Education

NQF 8: Honours Degree

Experience

8 Years relevant experience, of which at least 3 years on senior management level

Additional Information

Special Requirements

None

Physical Requirements

None

Key Stakeholders

Telkom Group Service Organisations
Telkom Business Units
Executive Management
Relevant Telkom Group & Business Unit Committees
Other relevant external stakeholders
TERMC
EXCO
ARC
Board of Directors
Business Heads
Employees

go to method of application »

Apply via company website ( https://www.telkom.co.za ) or

 

Ready to lead a team building enterprise-grade platforms for the insurance space? We’re looking for a Java Team Lead to drive delivery, shape architecture, and mentor devs—while staying hands-on with Spring Boot, Java 11+, and microservices.

What you’ll do:

Lead a skilled Java team
Own full-stack delivery (UI, SQL, business logic)
Architect scalable systems
Drive CI/CD and testing strategies
Ensure performance, compliance, and clean code

What you bring:

10+ yrs Java EE, 3+ yrs leading teams
Spring Boot, EJB, Hibernate, SQL, Microservices
Experience with MSSQL, Oracle, WebLogic/JBoss
Strong design, integration, and stakeholder skills

go to method of application »

Apply via company website ( http://www.pbtgroup.co.za/ ) or

 

Your responsibilities 

Business Analytics Partner works with Sales & Service Area for all their analytics & presentation needs. The incumbent works with sales & service area stakeholders to get their business requirements and deliver the dashboards, slide decks and insights on their own or with the support of business intelligence partners. The role involves activities like data enhancement, requirements gathering, data visualization, training & communication of the dashboards. The incumbent will be responsible for SBL EMEA Sales & Service area.
Collaborate with stakeholders to gather and understand their requirements, translating data into effective visual representations of data.
Independently or work with BI partners to develop advanced, interactive, and insightful data visualizations to support business decision-making using tools like Power BI & Snowflake.
Apply best practices for data enhancement, data quality, and performance optimization in all projects.
Integrating data from various sources into Power BI.
Promote & communicate global dashboards and metrics for Sales & Service needs and monitor their usage
Continuously improving and optimizing visualizations for existing dashboards and data models.
Stay updated with emerging technologies and industry trends to bring fresh perspectives and ideas to the team.
Experience in Sales / Order Execution / Finance / procurement process is an additional advantage.

What we look for

Bachelor’s degree with 7+ years of experience
Advanced Excel, PowerPoint, Power BI, Snowflake, SQL working knowledge
Good communication skills
Should have worked in procurement domain for at least 2 years

What we offer

Competitive benefit package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options.
Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock)
Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
Financial support for continuing education
Employee Assistance Program
A global network of supportive colleagues and growth opportunities
We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, the stronger our team is. 

Deadline:5th September,2025

Apply via company website ( http://www.flsmidth.com ) or

flsmidth.wd3.myworkdayjobs.com

 

Main Purpose of the Role:

Responsible for driving the creation, commercialization and implementation of the DSV service catalogue for Airfreight & Sea freight, architecting the approach, framework and methodology used to embed the service catalogue into our various digital offers for customers.
Drives implementation and development of the product framework, tools, and templates to ensure consistency across the Digital Solutions offered by DSV.
Aligns the Airfreight & Sea freight catalogue offers between Commercial and Divisions, enabling & maintaining a global standardized implementation of our DSV products and service offerings within our Digital solutions.
Facilitates enablement through customer facing platforms, BCM teams, and other stakeholders. Supports senior management in strategic decision-making

Duties & Responsibilities:

Product & Service Definition:

Facilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
Ensure product and service definitions are aligned with the company’s overall strategic goals, customer needs, and industry trends.
Collaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
Drive & verify the implementation of our Enterprise Service Catalogue into our various customer facing applications & Digital solutions

Stakeholder Collaboration & Communication:  

Serve as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product/service offerings.
Act as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
Communicate changes & requirements to the Enterprise Service Catalogue to internal stakeholders

Documentation:

Create and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.

Requirements Gathering & Prioritization:

Work with internal teams & stakeholders to gather & verify requirements for Airfreight & Sea freight products and services.
Communicate demand & requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations

Professional Qualifications:

Bachelor’s degree in Business Administration, Product Management, Engineering, or a related field.
Strong understanding of enterprise product development, lifecycle management and transport & logistics
Excellent communication and facilitation skills with the ability to engage and influence diverse stakeholder groups.
Experience with business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or similar).
Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
Familiarity with Agile methodologies or other relevant frameworks for managing product/service lifecycles.

Additional Computer Skills:

Proficient in Excell, PowerPoint, word and Outlook

Other Minimum Requirement:

This position typically operates in a hybrid environment, balancing office and remote work.
Occasional travel may be required for stakeholder meetings or product-related events.

Job-Related Requirements:

Experience in working with cross-functional teams and facilitating workshops or meetings.
Knowledge of industry-specific standards and regulations related to transport & logistics.

Apply via company website ( http://www.dsv.com/About-DSV ) or

jobs.dsv.com

 

Job Summary

Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.
Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
Selects and manages external vendors to deliver specialised training on service and/ or management skills 
Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning 
Creates and adheres to an annual budget for all training programs, initiatives, and learning resources 
Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change 
Markets the learning function’s programs, initiatives, and online learning 
Prepares and produces training calendars that reflect performance gaps and learning needs 
Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies 
Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle 
Bases the direction for learning on a thorough Learning Needs Analysis 
​Regularly benchmarks the learning function with Learning Success Levels 

What to Expect:

Be part of a cohesive team with opportunities to build a successful career with global potential.
Have access to a robust benefit plan.
Have the opportunity to engage in diverse and challenging work.
Derive a sense of pride in work well done.
Be recognized for excellence

go to method of application »

Apply via company website ( http://www.fourseasons.com ) or

 

As a successful candidate your key responsibilities will be to:

Strategic Management and Leadership
Parliamentary Committee Support
Public Participation Support
Liaison with the Office of the Leader of Government Business (OLGB)
Continuous Improvement and Innovation
Operational Management
Human Resources Management
Budgeting and Financial Management

To qualify, you must have a minimum of:

Honours Degree or Post Graduate Diploma in Social Sciences / Political Science / Public Administration / Public Management / Law or related qualification at an NQF level 8.
A minimum of 10 years’ relevant experience in managing core business support processes within a legislature or public sector environment of which 5 years must have been at a senior management level.

go to method of application »

Apply via company website ( N / A ) or

 

PRIMARY PURPOSE

Provide service and administrative support to the sales and distribution teams to deliver a superior client service to clients, ensure efficient operations within the Banks eco-system, related to organization and communication. Act as secondary contact to the clients.

KEY PERFORMANCE AREAS (KPA’s)

CUSTOMER CENTRICITY

Customer Journey

Taking on the role as the secondary point of contact for the Relationship Managers, providing all administrative support ensuring excellent service levels and quality to Bidvest Bank 2021 clients
Responding speedily and correctly to stakeholder and client queries ensuring that solutions are achieved timeously.
Providing telephonic support to clients and Relationship Managers to proactively address their needs
To train and assist the client telephonically on the necessary systems / processes to deal with the Bank in the most efficient way
To follow up with all parties to ensure that the necessary documentation is in place and processes are followed to ensure reviews are completed and transactions are processed timeously
To proactively review the client files and ensure the Relationship Managers are advised of the updated client documents that are required.
Pro-active after Sales; activation of product services, support and customer training and digital migration
Pro-active identification of X Sell Opportunities

Client Onboarding

Act as a liaison between Relationship Managers and CFX admin
Check and collate all account opening documentation
Send all signed opening documentation to CFX admin
Follow up with CFX admin to ensure account is opened timeously
Send welcome letter to banker once account has been opened

OPERATIONAL EXCELLENCE

Lending Fulfilment

Act as a liaison between Relationship Managers, credit, legal & FAF contract admin
Once sanction has been received from credit – request facility letter and legal documents from legal department
Complete quote request and send to procurement
Send quote to the Relationship Managers once received from procurement
Request admin to check if supplier/dealer is loaded – if supplier/dealer is not loaded, request documentation from the supplier/dealer to onboard the supplier
Once supplier/dealer has been onboarded, send confirmation to FAF contract admin
Request FICA documentation from client
Submit all FICA documentation to FAF Contract admin to obtain FICA sign-off
Submit all signed legal documentation to FAF Contract admin for Legal signoff
Once FICA and Legal signoff has been obtained – advise credit to load facilities
Request admin to convert quotes and request purchase order/invoicing details
Send Purchase order/invoicing details to supplier once obtained
Obtain invoices from supplier
Send invoices to admin with confirmation of clients banking details so they can draw the schedules
Once we have obtained the schedules from admin, send to Relationship Managers in order obtain client signatures
Obtain insurance confirmation from client
Obtain tracking certificates from client
Obtain acknowledgement of tracking authorisation letter from supplier or from client
Obtain proof of payment of upfront fee/deposit
Send all signed schedules, insurance confirmation, tracking certificates and all other supporting documentation to FAF contract admin for release notes
Send release note to supplier/dealer
Once release note has been signed, send release note together with supporting documentation to FAF Contract admin for pay-out
Request pay-out confirmation from FAF Contract Admin Bidvest Bank 2021
Send pay-out confirmation to supplier/dealer

Query Resolution

Act as a primary point of contact for query resolution
Liaise between various internal departments in order to resolve queries (FX Queries, Payments, CFX admin, Fleet admin, Credit and Legal)
Communicate query outcome directly to clients and banker
Perform outbound calls to clients in order to better understand the nature of their query
Accept inbound calls from clients regarding administration issues
Act as a stand in for the banker where the banker is not available

Reviews

Monitor and action outstanding FICA reviews in conjunction with the banker
check file for completeness (documents held on Onbase or DMS) and communicate with customer to collate outstanding/updated information.
Follow up with the client to ensure documentation is received timeously
Escalate matters to banker where information is not forthcoming from clients
Request banker to complete Risk Matrix and EDD
Compile all documentation including coversheet and send file to CFX admin for fulfilment

GPO/Payment Report

Monitor and manage the daily GPO/Payment report
Inform client of any outstanding documents
Act as a liaison between back-office and client regarding any outstanding information
Ensure that no deals are extended or surrendered without client/relationship manager’s consent
Escalate ALL matters to the relationship managers when there is no resolution between Sales Support and Back Office

Finance

Supporting the Monthly Sales Revenue Target
To provide the necessary administrative support to the Business Bankers and Relationship Managers to ensure that the clients’ needs are met, thus facilitating the achievement of revenue targets
Avoid penalties and fee write-offs
Provide support to ensure reviews are completed timeously to avoid revenue loss

Training

Keeping abreast of Compliance (FICA) requirements
Knowledge of Banks processes and systems
Up to date knowledge of Business Banking products

REQUIREMENTS

Qualifications: Matric Certificate in Banking, or Equivalent NQF 5
Experience: 2 years in an administrative or client service role, or 3 years in a sales and client service role in a financial institution

Knowledge, Skills and Abilities Required

Good understanding of technology
Ability to explain technical aspects to clients
Strong interpersonal skills
Excellent communication skills (written and verbal)
Ability to manage organizational change
Exposure to MS Sharepoint
Microsoft skills
Time management skills
Organizational skills
Problem solving skills
Negotiation skills
Attention to detail
Business administration
Client orientation

Apply via company website ( ) or

bidvestbank.breezy.hr