Job Region: Gauteng

Role Overview:

We are seeking a dynamic Consumer Care / Sales Specialist to execute our Partnership Sales Model and support our Patient Support Program. The ideal candidate will proactively engage with both new and existing consumers through various communication channels, with a focus on sales and retention. 

Key Responsibilities:

Community Lead Engagement and Management

Engage with leads from marketing campaigns, inbound calls, and Webshop activities.
Maintain CRM quality by accurately capturing and managing all leads.
Contact all assigned leads within the designated SLA, offering expert product recommendations and dispatching appropriate samples 

Consumer Campaign Execution

Actively engage and perform up-selling/cross-selling as required by campaign objectives.
Stay current on all campaign training materials and communicate knowledge gaps to the Consumer Care Lead.
Document campaign feedback and consumer insights in accordance with SOPs.

Consumer Sales and Support

Drive growth in Direct channels by effectively capturing community leads.
Offer tailored product advice and ensure the placement of suitable products for consumer needs.

Consumer-Centric Communication

Uphold the company’s image through professional and customer-focused communication.

Consumer Queries and Complaints

Respond to emails promptly to ensure timely query resolutions.
Complete all tasks within SLA and escalate any complaints to the Consumer Care Lead as needed.

Consumer Care Program Support

Support enrolled consumers via phone, email, SMS, or WhatsApp as per SOPs and Talk Tracks.
Meet set KPIs regarding care quality and consumer engagement.
Establish and nurture long-term relationships with consumers to enhance satisfaction and retention.

General Duties

Keep up with all SOPs and Talk Tracks, and contribute improvement suggestions.
Participate in ad hoc consumer service-related projects.

Qualifications:

University degree preferred 
Excellent communication and interpersonal skills.
Proficiency in CRM systems.
Strong direct to consumer sales skills
Ability to work both independently and collaboratively.

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Group Audit (GA) serves as Deutsche Bank’s independent `Third Line of Defense’, proactively assisting the bank’s business and infrastructure areas to identify control weaknesses. Comprising around 700 staff, our global connectivity provides a stimulating environment and the opportunity to collaborate, network and share knowledge with colleagues and specialists around the world.
GA is searching for a Senior Principal Auditor, based in Johannesburg, to be part of GA Middle East & Africa (MEA) Regional Team. GA MEA Team conducts audits and reviews in various businesses (Corporate Bank, Investment Bank and Private Bank) and functional areas across the region.
The Senior Principal Auditor leads and works independently on audit activities and undertakes audit work of a specific business / functional area in accordance with the audit methodology and evaluates the adequacy and effectiveness of internal controls.
This role might, at times, require limited travel within the Middle East & Africa.

What we will offer you:

We strive to create a work environment where we embed health and well-being at the heart of what we offer to support a sustainable performance culture.

You can expect:

To gain global exposure through working with some of the most talented people in the financial industry
To experience a culture where ambition and talent is met with opportunity, and everyone feels welcomed, accepted, respected, listened to and treated fairly in order to contribute and grow.
To work in an environment that embraces change, strives for innovation and recognises the power of collaboration.
A degree of flexibility

Your key responsibilities:

Reporting to the Group Audit Country Head & Principal Audit Manager for Middle East & Africa (MEA), the Johannesburg based Senior Principal Auditor leads and works on audits of various businesses, functional areas, and countries.

The key responsibilities are summarised below:

You act as a primary relationship manager for the local country management and represent the division at committees and forums both internally and externally.
You act as the local Head of the Internal Audit Function and are responsible for adherence to the local regulatory requirements on the Internal Audit Function.
You act as lead for overarching, more complex audits and work independently on audit assignments, evaluating the adequacy and effectiveness of internal controls. Based on the results, you draft and reconcile audit reports. In doing so, you work collaboratively together with experts and other teams in Group Audit.
The audit fieldwork is executed by you in line with the agreed audit approach, e.g. documenting Process Flows, identifying key risks and testing of key controls to determine whether these controls are properly designed and are operating effectively.
In accordance with divisional standards, you document your work results within agreed budgets and timelines.
You act as challenger to clients in the development of remediation plans and during the finding closure process while proactively keeping abreast of pertinent industry, regulatory and business practices, while developing and maintaining a professional network with colleagues, stakeholders, and relevant support areas both locally and globally.

Your skills and experience:

Sound audit/business knowledge and a minimum of 7+ years of professional experience and an understanding of the risks and regulatory requirements in one or more of the following businesses/functional areas: Investment Banking, Transaction Banking, Corporate Banking, Business Services (operations), Risk, Legal & Compliance, Finance and Information Technology.
Proven knowledge of the international banking control environment, local and global regulatory environment and working knowledge of audit standards and methodologies.
Bachelor’s Degree (or equivalent) in business administration, economics and/or science from an accredited college or university (or equivalent).
Fluent English communication skills both oral and written with the ability to communicate effectively at all levels within Group Audit and with stakeholders.
Very good analytical, problem solving, relationship management and presentation skills, ability to work in virtual, global teams in a matrix organization, openness for occasional travel.
Professional/industry recognised qualifications e.g. CIA, CISA (for IT auditors), Accounting qualifications such as ACA and CPA will be preferred.
 

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Job Description

RPO Recruitment’s client, a leading construction contractor in Gauteng is seeking to appoint an experienced and professionally registered Contracts Manager to join their dynamic team.
The successful candidate will be responsible for overseeing multiple construction projects simultaneously, ensuring effective contract management, programme delivery, commercial control, quality standards, and client satisfaction across all sites.

Requirements:

Professional registration with the SACPCMP as a Professional Construction Manager is essential
Minimum of 10 years’ experience gained after professional SACPCMP registration
Relevant tertiary qualification in Construction Management, Building, Civil Engineering, or related field
Solid track record within the construction industry
Previous experience managing between one and three active project sites concurrently
Strong understanding of construction contracts, commercial management, planning, and project execution
Knowledge of cost reporting, quality management systems, and stakeholder coordination
Working knowledge of the following systems will be advantageous: CCS Candy, BuildSmart, SharePoint, BOS System
Valid driver’s licence and own transport
Ability and willingness to travel regularly between project sites
Team leadership and site management
Commercial and financial management experience
Contractual administration and project coordination experience
Construction planning and scheduling experience
Health, Safety, Environment, and Quality (HSEQ) compliance knowledge
Client liaison and stakeholder engagement experience
Risk identification and problem-solving abilities
Strong verbal and written communication skills

Benefits:

Salary:  Negotiable, depending on experience and qualifications

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Investec Life pride itself as a private insurer of the future delivering innovative and flexible life insurance products to professional, high-income and high-net-worth clients in South Africa through an omni-channel approach. The Marketing Actuary is an integral part of the Investec Life team, responsible for technical marketing and taking our life insurance products to private clients through our distribution channel as part of the Investec-wide proposition. The role involves developing and implementing data-driven strategies and tactics to help the business in the positioning, launch and rollout of products, while providing ongoing technical sales support and thought leadership that align with delivery on overall business objectives. The role requires a unique blend of analytical skills, marketing knowledge, the ability to communicate complex concepts clearly to diverse stakeholders, and capacity to establish a clear market positioning.

Key Responsibilities

 Drive technical marketing to position life insurance propositions in the private client market through an omni-channels distribution, which includes the internal advisory force, bankers and a direct digital platform.
 Create reusable sales aids, tailored technical support (material and presentations) for distribution channels, including competitor insights and execution on high-value deals.
 Support marketing campaigns, the optimisation of the client journey, and the enhancement overall client experience initiatives.
 Manage data insights and develop appropriate data-driven strategies that enhance business performance, particularly in initiatives impacting distribution and clients.
 Utilise market insights and client feedback to develop concepts for new products or enhancements to existing offerings.
 Develop and deliver the self-direct sales/marketing strategy for the business.
 Strengthen relationships with various internal and external stakeholders who are key in co-developing products and propositions.
 Collaborate with other business units across the group to identify and act upon high-value leads.
 Prepare and present regular reports on product performance, trends, and areas for improvement to senior management and various internal forums.

Qualifications, Experience and Skills

 A newly qualified or nearly qualified actuary with a bachelor’s degree in actuarial science, business management, finance or a related field.
 A minimum of 5 years of experience in financial services, with proven experience in technical marketing, marketing analytics/research, product development or a related role.
 Experience in life insurance is advantageous.
 Excellent conceptual and technical ability.
 Strong interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
 A commitment to delivering an exceptional client experience.

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We are looking for a talented Business Development Specialist to join our team specializing in Data Center Sales for our Power Generation Department in Johannesburg, South Africa.

In this role, you will make an impact in the following ways :

Collaborates with Marketing, AME Data Center Stakeholders, Global Account Data Center BDMs, Upstream Influencers, including the PGEN Business Leader and Sales force team to identify attractive market opportunities within both South Africa and our XBDR areas of responsibility.
Gathers and analyses publicly available information and data from Marketing/Market research to support identification and prioritization of market and product node opportunities. May attend industry and customer activities to build understanding of the market.
Prospects and identifies specific local and XBDR business opportunities and/or target accounts within the Data Center Segment. May collaborate with Cummins Upstream influencers to better identify specific prospective accounts and their potential needs.
Completes assigned activities that support the analysis, measurement and tracking of business development opportunities.
Conducts customer research on target accounts or customer support needs both commercially and technically. Learns their business terminology and identifies current challenges and emerging needs. Develops/Supports account plans for specific target accounts.
Develops, manages and maintains business relationships with assigned potential accounts that allow identification of customers’ perceived needs and priorities. Helps customers identify the differential advantage of Cummins solutions. For specific target accounts, determines their business model and buying process. Interfaces with the customer at appropriate levels and frequency.
Develops/Supports new business proposals. May negotiate and close new sales with assigned potential accounts.
Communicates emerging customer needs and market trends to the Business.
Develops new product/business forecasts through utilization of Cummins tools and processes (e.g., the Cummins Sales Process, Customer Relationship Management systems).
Supports/implements initiatives to grow the business within the assigned market or geography.
Supports the overall sales strategy through good communication and coordination across the sales organization.
Mentors, motivates, and develops less experienced sales and account team staff.

To be successful in this role you will need the following:

Develop and build strong customer relationships, be an effective communicator, analyse data and market trends, including the articulation of the Cummins value add proposition.
Deliver accurate and competitive responses to DCC engineering RFQ pricing requests, ensuring alignment with customer requirements and internal strategic costing objectives.
Develop strong, data driven sales playbooks that enhance WIN probabilities by guiding teams on best practices, competitive positioning, and deal execution.
Collaborate effectively with global stakeholders to strengthen relationships with DCC customers and ensure consistency in strategy, communication, and customer support.
Apply strategic account planning and sales pipeline management to assess account health, forecast demand, and adjust sales activities to drive growth and meet objectives.

Education/ Experience

College, university, or equivalent degree in marketing and sales, technical diploma will be advantageous, or an acceptable combination of education and experience.
Track record of sales and business development experience.
Track record of Account planning and ownership.
Track record of relevant work experience required.

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An established chemical distributor is seeking a strong, analytical Sales Administrator to play a critical operational and analytical role, moving beyond traditional order entry to focus on recording, managing, and deriving insights from sales team activities. This position ensures the accuracy of call reports, tracks customer action items, monitors project development (qualifications, trials, and registrations), and maintains a clean sales pipeline for analytics and reporting to sales leadership.

Minimum requirements for the role:

Ideally have a relevant tertiary or administrative qualification
Minimum 2+ years’ sales support, sales operations, or data coordination experience – chemical, industrial, or B2B distribution environment strongly preferred
Must have experience with CRM systems including report building and dashboard creation
Meticulous attention to detail; ability to spot inconsistencies in call reports or project data
Advanced proficiency in Excel (pivot tables, VLOOKUP, data cleaning) and/or BI tools (Power BI, Tableau)
Strong written communication to summarize complex sales activity for leadership
Ability to hold sales representatives accountable for timely data entry without direct authority
Understanding of the chemical raw material sales cycle (sampling, technical data sheets, regulatory compliance, MOQ negotiations) is essential

The successful candidate will be responsible for:

Maintaining and auditing daily/weekly call reports from outside sales representatives, including account managers and technical sales teams.
Tracking qualitative metrics such as customer pain points, competitive intelligence, and product feedback.
Consolidating customer action items (e.g. SDS/TDS requests, pricing follow-ups, sample delivery scheduling) and ensuring timely closure.
Monitoring project progress for new chemical raw material qualifications, including lab trials, line trials, and regulatory approvals.
Maintaining a project tracker showing status by stage: Quote → Sample Sent → Lab Test → Commercial Trial → Won/Lost.
Flagging stalled projects and overdue customer decisions for sales management attention.
Managing the CRM system to ensure all customer interactions, opportunities, and contact data are current.
Generating monthly dashboards covering number of customer visits and calls per representative.
Reporting win/loss ratios for new raw material opportunities.
Tracking sales pipeline velocity and ageing of opportunities.
Assisting in quarterly sales forecasting and territory analysis.
 

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Job Description

To effectively manage and oversee all operational aspects in the achievement of the business objectives
To oversee and optimize day-to-day operations, ensuring efficiency, compliance, and alignment with strategic objectives. The role focuses on driving operational excellence, cost management, and delivering superior customer experiences.

Job Description

Control expenditure and identify process improvements to contain and reduce costs
Creates solutions to meet customer demands
Deliver internal and external customer service excellence through adherence to quality service standards
Manage risks in own area of responsibility
Ensure development and continuous value add improvement to operational processes
Manage team delivery against goals in the area of responsibility
Manage performance moderation, disciplinary action, recognition, and retention processes in line with HR policies and procedures
Participate in Talent Management practices and processes in line with HR policies and procedures
Implement employment equity plan targets in all recruitment and employee movement activities
Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
Ensure skills are transferred in specific functions
Ensure conflict resolution and respond to any complaints or concerns
Set relevant stretch goals for team and motivate achievement
Collate, manage, and report on daily, weekly, monthly operational progress as aligned to strategic objectives
Track, control, and influence activities within the team.
Manage the core processes and ensure that the correct procedures are applied, and transactions / procedures are processed and followed by the team
Attending and presenting – OPSCO/MANCO as well as different Operations forums

Soft Skills

Excellent leadership and people management capabilities.
Strong analytical and problem-solving skills.
Effective communication and stakeholder engagement.
Proven experience in performance management
Ability to work under pressure and manage multiple priorities

Qualifications & Experience

Education

Bachelor’s degree in business administration, Operations Management, Supply Chain Management, or related field.

Experience

5 – 8 years of experience in operations related role.
Exposure to process improvement or operational projects is advantageous.

Technical Skills

Proficiency in MS Office (Excel, Word, PowerPoint).
Understanding of operational workflows and reporting.

End Date: May 19, 2026

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Job Description

Digital Marketing Strategic Implementation:

Implementation of critical workstreams aligned to driving a digital first approach in marketing across the group:

Workstreams include:

Digital Marketing Transformation Survey, Roadmap and Implementation thereof
Digital Marketing Technology Stack: Review, Evolution
Digital User Experience across owned and paid platforms inclusive of best practice in customer/ client user journey mapping
First Party Data Approach & Roll Out
Performance Marketing & Search Strategic Approach & Implementation
Digital tracking, measurements and analytics
Driving the redevelopment and evolution of group digital assets such as Absa.Africa website whilst supporting South Africa and AR (Africa Regions) on best practice for their digital assets such as  websites, mosbites and App
Support: Social Media Workstream to ensure alignment to overall digital marketing strategy

Performance Marketing & Search:

Collaborate with the marketing teams across business units to assist in the execution of for lead generation, customer acquisition, and revenue growth through performance marketing approaches
Development of frameworks, guidelines and toolkits for business units to implement based on relevant objectives
Development of campaign performance & measurement framework to understand  & analyse performance marketing campaigns (i.e. inclusive but not exhaustive of benchmarking, tracking, A/B Testing. Optimisation)
Driving seamless user journey & experience to ensure quality leads and conversions across digital platforms
Strong understand of search strategies (inclusive of organic, SEO and paid search) to drive quality leads/conversions and re-marketing

Customer Experience & Engagement:

Create and refine user journeys, ensuring seamless digital experiences across the bank’s website, mobile app, and other online touchpoints.
Leverage customer data and analytics to personalize marketing campaigns, improve engagement, and enhance customer satisfaction.

Marketing Technology Stack (Martech | Tech Stack):

Utilize and manage a variety of digital marketing tools and platforms (e.g., Google Analytics, SEMrush, HubSpot, Marketo, Salesforce, Hootsuite, AdWords, etc.) for campaign execution, tracking, and reporting across paid, owned and earned platforms.
Leverage marketing automation tools to streamline workflows and enhance the customer journey
Enhance & support existing Martech Workstream to implement relevant use cases across business units to drive personalized & intuitive customer communications and solutions

Strategic Technology Partnerships:

Management of strategic technology partnerships such as (but not limited to) Meta, Google, TikTok, Social Media Technology Tools, Sales Forces and Location Based services
Support paid media manager and paid media agency to develop Joint Business Partnerships with relevant technology partner to derive value and innovation from these collaborations
Fit for Future reviewing of new and innovative technology solutions that align to overall digital marketing strategic objectives

Data Analytics & Reporting:

Collect and analyse data from various digital channels using analytics tools to evaluate campaign performance and identify areas for improvement
Support agency in preparation of reports and presentations summarising key performance metrics and insights.
Measurements, dashboards and tracking of performance of paid digital channels inclusive of trend analysis and benchmarks.

Compliance & Governance:

Ensure all digital marketing initiatives align and comply with relevant banking/Finserv regulations, industry standards, and internal policies.
Work closely with legal and compliance teams to mitigate potential risks.
Identify new and potential risks whereby policies, standards and guidelines need to be developed to ensure we mitigate any operational and reputational issues

Qualifications & Experience:

Bachelor’s degree in Marketing, Digital Marketing, Communications, Digital Media, or related field (also inclusive of Business Science and Technology)
Proven experience of +- 8 years+ within digital marketing management
A strong knowledge of Meta Business & Ads Manager on Instagram, Snapchat, Twitter, Linkedin, You Tube and TikTok
Experience with digital tools like Hootsuite, Sprout Social, or Buffer
Knowledge of paid social advertising (Facebook Ads Manager, LinkedIn Ads, Google Ads).
Experience with content creation tools like Adobe Creative Suite or Canva.
Knowledge of first party data / single view of customer approaches and tactics inclusive of technology requirements
Strong analytical skills with the ability to interpret data and derive actionable insights with experience on dashboards and campaign analytics tools
Excellent communication skills, both written and verbal.
Ability to multitask, prioritize, and work effectively in a collaborative team environment.

Other Requirements:

Knowledge of financial services industry regulations and compliance guidelines related to digital marketing
Ability to stay ahead of trends in social media and digital marketing, ensuring the bank’s digital presence remains fresh and relevant.
Strong understanding of SEO, SEM, paid search, programmatic advertising, and display advertising.
Experience with marketing automation platforms and CRM tools (HubSpot, Salesforce, Marketo, etc.).
Excellent analytical skills with the ability to translate data into actionable insights.
Proven track record of driving customer acquisition and achieving measurable results.
Involvement and experience within the IAB and MMA is preferred, however not mandatory
Multi-Market (Rest of Africa and/or International) is preferred but not a mandatory
Strong ability to upskills and develop marketing community on digital marketing principles and brilliant basics

Education

Bachelor`s Degrees and Advanced Diplomas: Marketing (Required)

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What you will enjoy doing

The job holder is responsible for providing full service executive administrative support to the senior executive management team. He/she will coordinate all office services, assist with reporting, presentation & budget preparation.
Manage the day-to-day administrative affairs of the Managing Director SOAF including but not limited to Calendar management; Claim Recons; and leave management.
Schedule and coordinate internal & external meetings with relevant stakeholders.
Prepare monthly Leadership meeting agendas, meeting reminders and prepare meeting minutes and documentation as required.
Support the Managing Director SOAF by reviewing, analyzing information, and come up with action plan.
Prepare special monthly and annual reports, PowerPoint presentations when needed.
Provide general support to visitors and expats management.
Providing support to the Managing Director SOAF relating to travel management
Maintain and develop an updated filing system and database.
Provide support with budget preparation and presentation.
Monitor ESS Claims and Credit Card claims of the Managing Director SOAF and report on these monthly.
Arrange travel and logistics including booking flights, car rental and hotel accommodations locally and internationally when needed.
Support with all ad hoc requests from site and cluster.
Plan all in-house or off-site activities such as dinners and teambuilders for SOAF as required.
Manage SOAF communication.

What makes you great
QUALIFICATION AND EXPERIENCE REQUIREMENTS:

Relevant qualification from a reputable institution with +10 years of experience in a professional office environment
Excellent written and verbal communication skills.
Above average competence with MS Office, including Word, Excel and PowerPoint
Excellent planning and organization skills
Must be proficient in office management including liaising with premises management, suppliers and contractors.
Ability to analyze and interpret department needs and results.
Ability to recognize, manage and solve complex issues/problems.
Ability to perform assigned duties under frequent time pressures in a fast-paced environment.
Experience with budget analysis and management
Ability to juggle multiple tasks and projects effectively.
High level of attention to detail and accuracy
Excellent written and spoken local and English language skills.
 

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