Job Region: Gauteng

  • Visual Merchandiser – Old Khaki – Sandton Permanent Part – Time Sales Assistant – Cape Union Mart – Pavilion Mall Fixed Term Period – Sales Assistant – Old Khaki – Kalahari Shift Leader – Cape Union Mart – Fourways

    Key Responsibilities 

    Implement window campaigns align with the company’s brand standards and marketing objectives.
    Implement seasonal and promotional displays timeously.
    Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
    Maintain housekeeping and uphold our visual merchandising standards to boost sales.
    Collaborate with the marketing department to execute brand strategies through both window and in-store displays.
    Utilize space efficiently to maximize product visibility and accessibility.
    Uphold business strategy from a visual merchandising perspective and maintain visual merchandising standards as communicated to you via Head Office Visual Merchandising communication to optimize
    Be responsible and maintain working order all Silent Sales Signage within the store.
    Ordering of Visual Merchandising fixtures together with the Field Visual Merchandiser.
    Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.
    Identify and optimize in-store opportunities to increase turnover.
    Exceed customer expectations by utilizing effective selling techniques.
    Maximize and drive sales by identifying opportunities to increase turnover.
    Establish professional relationships with customers, providing friendly, helpful, and courteous assistance and advice.
    Adhere to stock loss controls within the store.

    Behavioural Requirements  

    A passion for retail and a commitment to delivering exceptional customer experiences
    Well-spoken with effective communication skills.
    Ability to work independently and use initiative.
    Resilient and tenacious in a fast-paced and ever-changing environment.
    Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure.
    Ability to build and maintain relationships with all levels of the organization.
    Methodical, detail-orientated, and accurate.
    Strong creative thinker with the ability to translate ideas into functioning displays.
    Be solution driven.
    Trustworthy and honest.
    Time management.

    Minimum Requirement
    Essential: 

    Matric or Equivalent.
    1-year visual merchandising in-store experience.
    2 years’ work experience within retail.
    Proven experience in visual merchandising, preferably in a retail environment.
    Microsoft Computer Proficiency (would need to complete Power Point presentations on campaigns/promotions and complete written feedback.)

    Advantageous:  

    Additional education or training in visual merchandising or a related field is a plus.
    Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for) 

    Special conditions of employment:  

    Clear Credit and Criminal record
    Willing and able to work retail hours.
    Willing and able to assist with new store openings in the area.
    South African citizen

    Deadline:13th August,2025

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  • Key Account Manager Corporate Sales Solutions Representative General Manager Corporate Markets Business Development Executive – Gauteng Corporate Markets Business Development Executive Corporate Sales Solutions Representative

    At Raizcorp, we are on the hunt for an exceptional Key Account Manager (KAM) – someone who knows how to build client loyalty, grow account revenue, and connect the dots between data, strategy, and heart. If you love nurturing client relationships, unearthing new opportunities, and helping businesses grow, this is your next role.
    This is not a passive account maintenance role. You will be the go-to for a portfolio of high-value corporate clients. Your mission? Keep them happy, show them results, and make sure they renew – and renew again. You will drive retention, upselling, and cross-selling by building deep, trusting relationships, and delivering real, visible value.
    From delivering quarterly presentations to arranging meaningful touchpoints, your job is to make sure every client feels seen, understood, and fully serviced.

    Your daily tasks in this role:

    Build and nurture relationships with key clients through regular meetings and updates.
    Deliver clear, confident presentations on programme impact and ROI.
    Ensure client contract renewals are secured and growth opportunities are explored.
    Facilitate introductions between clients and entrepreneurs.
    Coordinate and deliver all programme reports, verification packs, and branding items.
    Log and track all activity in our CRM system (Salesforce) – because if it is not logged, it didn’t happen.
    Manage ad hoc client requests with speed, grace, and professionalism.
    Be the face of Raizcorp at entrepreneurial cohort graduations, client sessions, and other strategic touchpoints.

    Your daily tasks in this role:

    Build and nurture relationships with key clients through regular meetings and updates.
    Deliver clear, confident presentations on programme impact and ROI.
    Ensure client contract renewals are secured and growth opportunities are explored.
    Facilitate introductions between clients and entrepreneurs.
    Coordinate and deliver all programme reports, verification packs, and branding items.
    Log and track all activity in our CRM system (Salesforce) – because if it is not logged, it didn’t happen.
    Manage ad hoc client requests with speed, grace, and professionalism.
    Be the face of Raizcorp at entrepreneurial cohort graduations, client sessions, and other strategic touchpoints.

    The experience you will need to apply:

    10+ years’ experience in sales, with at least 4 years in key account management.
    5+ years of experience in solution sales to corporate clients.
    Strong facilitation skills – you should own the boardroom.
    Comfort with data, presentations, and project management.
    Excellent CRM discipline and Microsoft Office skills.
    The proven ability to juggle multiple moving parts without dropping the ball.
    A deep love for people and a genuine interest in their growth.
    Thick skin, a growth mindset, and enough grit to run a marathon.
    Experience in Salesforce an advantage.  
    Your own reliable vehicle with a valid driver’s license.
    Minimum matric level qualification. 
    A degree in marketing / business advantageous.  
     

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  • Pharmacovigilance Scientist (JHB North) Training Manager (JHB North)

    OBJECTIVE OF ROLE

    To support the SA Commercial Business to realize the commercial strategy and to achieve the annual targeted growth and revenue through successful new product introductions and maintenance of current product portfolio in the South Africa and South African Development Community (SADC) region, by ensuring successful Marketing Authorization and variation approval from the SAHPRA and Regulatory Authorities of the SADC member states within the committed timeframe.
    The role undertakes responsibility for compliance with the Regulatory / Pharmacovigilance Requirements for the New Product Launch Pipeline and the existing product portfolio in the region, through the successful completion of assigned activities according to the South African and SADC Regulatory plan.
    To provide support to the Pharmacovigilance Lead for the various Pharmacovigilance operations, in particular the medical and scientific functions with respect to safety evaluations of all Aspen products across Pharmacare and any other entity owned by Aspen, of the Aspen Group for which marketing authorizations are held. The role undertakes responsibility for coordinating and managing of review and analysis of aggregate safety data concerning the Aspen Group product portfolio.

    KEY RESPONSIBILITIES

    Key Accountabilities

    Delegated tasks from RA Manager or PV Lead on a defined and ad hoc basis with the flexibility of mindset and time resources this entails. This will include representation at meetings when required.
    Functional reporting: Mentoring of the Pharmacovigilance Officers and Medical Writers.
    Review and advice regarding relevant local and global guidelines, policies, internal procedures, and SOPs across Aspen Pharmacare.
    Maintain awareness of Pharmacovigilance regulatory requirements and developments.
    Manage outsourced data collection, organization, and preparation with vendors.
    Act as Subject Matter Expert (SME) in designated areas (e.g., literature, signal management, aggregate reports, labelling, etc.), responsible for oversight and coordination of tasks related to the area of expertise.
    Preparation of annual as well as ad-hoc and scheduled aggregate safety reports.
    Ensure Good Documentation Practice.
    Contribute to agreed PV Team quality and compliance targets.
    Serve in a leadership capacity for complex and strategically important Pharmacovigilance developmental programs.
    Direct interaction with Regulatory Authorities.

     Financial

    Identification of project challenges to be escalated to the departmental line management and the financial impact thereof.
    Project management of contractual and financial aspects of all medical writing projects and the effective utilization of resources to keep processes cost-effective.

    Medical Writing Accountabilities

    Work in collaboration with Medical Writers to write clinical documents for submission to regulatory authorities, including but not limited to:
    Clinical overviews and summaries
    Integrated summaries of safety and efficacy
    Clinical Expert Statement
    Provide medical editing review of draft and final documents prepared by other team members before internal or external distribution. This includes both copy editing and content review.
    Ensure document content and style adhere to SAHPRA/FDA/EMA or other appropriate regulatory guidelines and comply with Aspen SOPs and style guidelines
    Perform literature searches/reviews as necessary to obtain background information and training for the development of documents.

    Safety

    ICSR (Individual Case Safety Reports)
    Ensure all cases are processed, medical reviews completed, and cases submitted to Health Authorities as per the timelines specified in the guidelines.
    Ensure quality checks are performed on weekly, monthly, quarterly, and bi-annual reconciliations with internal and external stakeholders.
    Labelling
    Updating and reviewing Product Information in line with the Company Core Data Sheets, and other tasks as designated.
    Preparation of aggregate safety reports, including but not limited to PSURs, PBRERs, and Addendum Safety Reports
    Risk Management System
    Preparation of Risk Management Systems, including but not limited to Risk Management Plans and Risk Communication Plans.
    Request for Information (RFI) from Competent Regulatory Authority (CRA) and Safety Communication (Dear Healthcare Professional Letter (DHCPL)
    Manage safety-related requests from regulatory agencies and Aspen Affiliates to ensure any requests are answered fully and promptly.
    Literature Reviews
    Monitor local literature for designated products and identify safety issues/ ICSRs in a timely manner.
    Signal detection
    Coordinate and prepare appropriately for signal management meetings.
    Signal Management Activities, including compilation of Signal Assessment Reports/ Case Series Reviews for potential signals.
    Creation and update of Safety Data Exchange Agreements (SDEAs).

    Training

    Oversee training and mentoring of other Pharmacovigilance staff, and prepare training materials
    Lead initiatives to develop, implement, and conduct appropriate training in all aspects of Pharmacovigilance Safety activities
    Maintain a high and up-to-date level of product and therapy area knowledge by attending conferences, training courses, and reading relevant medical and scientific literature

    QMS

    Ensure systems and procedures are in place in accordance with the RA QMS and that these are maintained according to the relevant SOPs
    Creation and update of SOPs/WIs for all pharmacovigilance activities related to the job role in line with Pharmacovigilance regulations/guidelines (EU, ZA, and other territories applicable), within specified/SOP timelines. 

    General

    Adhere to agreed Key Performance Indicators (KPIs)
    Support the continuous development and improvement of the PV function while upholding Aspen’s core values
    Effective management and utilization of resources to keep processes cost-effective
    Collating data for ad hoc requests
    Adherence to Company Health & Safety Procedures
    Participate in training programmers and any other duties assigned by your Manager

    Requirements
    EDUCATIONAL REQUIREMENTS

    Biological / life Sciences Degree or equivalent
    B. Pharm would be advantageous

    KNOWLEDGE & EXPERIENCE REQUIREMENTS

    Documented experience in all aspects of pharmacovigilance is an inherent requirement and not negotiable
    3-5 yrs. Pharmaceutical experience with a specific focus areas in PV/Drug Safety
    Experience working with safety databases
    Experience writing large safety reports, e.g., DSURs, PADERs, PSURs, PRBRERs, is preferable
    Experience in writing RMPs is desirable
    Experience working with the MedDRA coding dictionary
    Strong knowledge of regulatory and medical authorities in South Africa
    Strong understanding of regulations, ICH guidelines, and GCP
    Extensive medical writing and expertise in submission

    SOFT SKILLS REQUIREMENTS

    Results and performance driven
    Strong work ethic and integrity
    Ability to meet deadlines
    Sense of urgency – responding to issues and opportunities in a timely manner
    Intellectual curiosity – willing to suggest and try new ideas
    Positive and proactive approach to business tasks
    Excellent interpersonal and communication skills
    A solutions provider
    Manage evolving deadlines effectively with regular feedback and updates
    Enthusiasm and drive to take ownership and drive process initiatives
    Service orientation
    Customer-focused
    Logical thinking
    Information seeking
    Positive ‘can–do’ attitude
    Be able to work autonomously and have good problem-solving skills
    Able to cope with evolving deadlines effectively, with regular feedback and updates
    Respectful and highly personable
    Possess cultural awareness and sensitivity
    Flexibility & confidentiality are key requirements for this role.

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  • Senior Business Solutions Analyst Motor Claims Team Leader

    Role Purpose    

    Collaborate with stakeholders through individual engagements, business meetings, Agile sessions, or JAD sessions, to elicit requirements, for existing business problems/challenges using best practices.

    Requirements    

    At least 3-4 year IT/Business qualification

    Mandatory:

    5+ years Insurance domain experience (Short Term Commercial)
    7+ years’ experience in Business Analysis

    Optional:

    IIBA membership (preferred)
    Certified Business Analysis Professional (CBAP) certification
    Industrial Engineering education/experience

    Duties & Responsibilities    

    Applying proper analysis in documenting both functional and non-functional requirements into business process maps, business requirement definitions and business requirements specifications, in-line with the business architecture framework and strategy around people, process, and technology, with a solid understanding of what the SLDC requires
    Determine, design, and facilitate the correct business solution for the stakeholder needs, by working with all relevant stakeholders and subject matter experts across all business functions, always putting the client first. Stakeholders are, but not limited to:
    Customers
    Business Owners
    Partners / Internal Services
    Other business units’ representatives
    Architects
    Compile functional specifications from the business solution and use cases/scope items for developers using the business requirements, in collaboration with architects. Stakeholders are, but not limited to:
    Business Solutions Architect
    Peers
    Enterprise/solutions Architects
    Senior Developers
    Test Analysts
    Develop and model solutions by delivering use cases, activity and sequence diagrams based on the business solution required by the technical team
    Need to represent information in formats that all stakeholders can understand, based on the SDLC followed
    Modelling the data requirements to support the new solution on a functional level.
    Identify, investigate, and analyse problems faced by business on the current implemented solutions, understanding time and cost parameters and making innovative recommendations that will positively impact business. These would cover:
    Defining automation/enhancements/fixes of processes where needed
    Operational readiness and support
    Create and maintain required repositories including traceability and attribute matrices using Enterprise Architect tools.
    Thorough understanding of the existing and in progress implemented systems/technical capabilities and solutions that runs the business in its current state, with a primary focus on:
    Operating Model and Business Capabilities
    Re-usable components
    Custom components
    Vendor components
    Areas of Improvement
    Integration capabilities between components
    Identify re-usable opportunities/components in new/enhancement designs and ensure that we do not develop custom solutions if we should not, in consultation with the enterprise architect
    A mindset of Continuous Improvement of the current system/components
    Building strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
    Providing training and user manuals to users of a new system
    Leading scrum ceremonies, in the absence of a scrum master and product owner.

    Competencies    

    Strong Emotional Intelligence
    Customer/Stakeholder Relationships and Commitment
    Business Acumen / Strategic Thinking
    Drive for Results
    Leads Change and Innovation
    Motivating and Inspiring Teams
    Collaboration
    Impact and Influence
    Self-Awareness and Insight
    Diversity and Inclusiveness
    Institutional Process Analysis & Redesign Thinking

    Deadline:20th August,2025

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  • Senior Associate Associate Director – Business Solutions Engineer Financial Accountant (Senior Bookkeeper)

    Our client is a well-established boutique law firm with a proud legacy dating back to 1965, offering expert legal services across South Africa and internationally. They are currently seeking a mid-senior Attorney and Conveyancer to join their firm.

    Key requirements:

    Minimum 5 years’ post-admission experience as an attorney.
    Minimum 3 years’ admitted conveyancer experience.
    Proven ability to bring in work, clients, or generate fees based on prior practice or network. Candidates must be able to demonstrate a professional network or track record of business origination.
    Qualified notary advantageous but not essential.
    Familiarity with Ghost Practice (or similar legal practice management software) preferred but not essential.
    Must reside in Johannesburg and be office-based.

    Role Overview:

    Divide time between general associate work (litigation, debt recovery, contracts, matrimonial/divorce) and conveyancing duties (focus is more on conveyancing, but exact ratio to be determined and flexible).
    Conveyancing will include: document checking/prep, bond registration and client signings, oversight of conveyancing paralegals (including assisting directly with bond registration overflow), and ensuring regular reporting and updates from paralegals.
    The candidate should have good leadership and people management skills and contribute positively to the firm’s culture.

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    Apply via company website ( https://www.robertwalters.co.za/ ) or

     

  • New Accounts Consultant Discovery Connect -Credit Business Analyst – KZN (Park Square) Senior ETL Developer Business Analyst (Intermediate) Business Consultant – East London Telematics Engineer Internal Auditor Instructional Designer Risk Manager – Discovery Life

    Job Purpose

    The New Accounts Consultant assists with the opening of new accounts (with specific focus on FICA or KYC), as well as captures and/or maintains account information ensuring data integrity. The incumbent will prompt, request and resolve/remediate any required information that is outstanding or incorrect, with various stakeholders. Further, report on/act on errors within the account origination KYC process and/or other manual remediation tasks.

    Areas of responsibility may include but not limited to

    Ensures completeness and quality of New Business remediation and updating client information within agreed SLAs
    Accurately classifies, registers, routes and indexes documentation either manually or on the system
    Takes action on incomplete information, in order to adhere to requirements with clients, third parties or any stakeholders (e.g., Brokers, Corporate BPs, etc.)
    Achieves specified production targets, turn-around-times, handle times, etc.
    Supports internal stakeholders with remediation activities
    Engages with clients with regards to soliciting documents and/or information, queries and FICA requirements
    Keeps abreast with legislative and industry changes (FIC Act, FAIS, POPI, etc.)

    Personal Attributes and Skills

    Values Driven:

    Committed to integrity and ethics in business
    Behaves consistently with Discovery Values

    Optimistic:

    Motivated by a positive future
    Energised by challenges

    Learns on the Fly:

    Embraces the unfamiliar
    Experiments to find solutions

    Resilient:

    Recovers quickly from setbacks
    Grows from negative experiences

    Instils trust:

    Follows through on commitments

    People Savvy:

    High EQ with low ego

    Drives Results:

    Energises self and others to achieve
    Consistently exceeds goals

    Problem Solver:

    Looks beyond the obvious
    Finds sustainable solutions

    Education and Experience

    Relevant degree
    At least 1 year’s working experience in data capturing, servicing, operations or administrative environments is required
    At least 1 year’s working experience in a new business or client acquisition role within Financial Services is preferred
    The role might require shift work
    Computer literacy with Excel as a requirement

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  • Customer Lead SA – Hybrid (50132) Mining – Project Civil Manager – FTC (50364) Sales and Marketing Manager – New Business – Durban (50331) Contracts Manager EPC (50298) Commercial Manager – Felixton (50265) Project Engineer – Mechanical Piping (50232) Payroll Administartor (49471) Finance Manager (50133)

    Job Description

    Westfalia Fruit Products, situated in both Cape Town, Klapmuts and Gauteng, Midrand has a vacancy for a suitably qualified and experiencedCustomer Lead South Africa.
    Westfalia Fruit, a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe. 
    With the largest avocado-growing footprint in the world, we are recognized as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa. 

    Purpose of the role:

    The Customer Lead will own the Profit and Loss (P&L) for the unit and be accountable for driving all commercial decisions related to South Africa across the geographic remit.
    This role requires a strategic leader who can operate day-to-day activities while setting long-term direction, ensuring alignment with our customers’ needs and overarching South African market unit objectives. 
    The South African Customer Lead will be expected to perform other duties, projects or activities, as may be required to fulfil the needs of the business but in line with the skills and experience of the role.

    Key Responsibilities:

    P&L Management and Ownership

    Own and manage the full P&L for the Market Unit
    Drive revenue growth and profitability through integrated strategic planning and execution for South African customers
    Monitor financial performance, analyse variances, and implement corrective actions as needed
    Develop annual budgets, forecasts, and financial plans in collaboration with the finance team and functional leads
    Establish and monitor KPIs to track operational performance and drive accountability

    Strategic Leadership

    Set the strategic direction for fresh and convenience product portfolios in alignment with strategic targets
    Influence functional teams, such as Procurement & Operations to align their work with local market needs
    Provide input and feedback to contribute to the Objectives and Key Results (OKRs) of functional employees within the South African market
    Set OKRs for direct reports in line with strategic priorities
    Conduct market analysis to inform strategic decisions and identify growth opportunities
    Develop a comprehensive plan for growth, with joint business planning with key customers whilst maintaining and reducing operating costs, where possible

    Operational Excellence

    Oversee day-to-day operations to ensure efficiency and effectiveness
    Collaborate with functional heads in Procurement, People & Culture, Finance, and Operations to optimize processes
    Ensure alignment with Group processes, ways-of-working and operational/health & safety practices
    Identify potential risks and develop mitigation strategies
    Leverage on technology and automation where applicable to enhance operational performance

    Commercial Decision-Making

    Drive commercial strategies and decisions to enhance market position
    Identify and pursue new business opportunities and partnerships
    Ensure customer satisfaction and retention through exceptional service delivery
    Identify and capitalise on opportunities to drive revenue growth and expand market share

    Collaboration and Partnering

    Work collaboratively with other Business & Market Unit Directors 
    Engage with Customer Group Directors to align strategic initiatives
    Foster a culture of collaboration within the local team and across the organisation
    Work with functional leaders to ensure their activities support local market needs
    Encourage innovation in products, services, and processes to maintain competitive advantage
    Build strategic partnerships with key industry players, suppliers, and stakeholders
    Engage with Market Unit Directors from other countries to share insights and best practices
    Participate in Customer Leadership Meetings to contribute to regional strategies

    Leadership and Team Development

    Provide leadership and guidance to the local team
    Develop and mentor colleagues to build a high-performing team and promote career development and individual growth
    Cultivate a positive, inclusive, and high-performance culture aligned with Company values
    Inspire and motivate the team to achieve collective and individual goals
    Lead the team through organisational changes, ensuring minimal disruption and sustained engagement

    Minimum Requirements:

    Education and Experience:

    Bachelor’s degree in business administration, Marketing, or a related field (MBA preferred)

    Knowledge and Skills: 

    Proven executive leadership experience in commercial roles, including sales, business development, or related fields in the fresh produce environment
    Strong track record of achieving revenue targets and driving commercial success
    Deep understanding of the South African fresh produce market, alongside the relevant local markets (a plus) and relevant industry trends
    Category Management / Joint Business Planning

    Behavioural Competencies:

    Fluent in written and oral English
    Excellent communication, negotiation, and interpersonal skills
    Ability to thrive in a dynamic, fast-paced environment and lead by example
    Experience working in an environment with diverse cultures

    Remuneration:

    The Company offers a Total Guaranteed Remuneration Package which comprises provident funds, insured benefits, and an option to structure an annual bonus.

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  • Restaurant Manager (Gauteng, Hatfield) Receptionist (Mpumalanga, White River) Kitchen Manager (Gauteng, Pretoria, Hatfield) Receptionist (Gauteng, Pretoria, Hatfield) General Manager (North West, Rustenburg) Kitchen Manager (KwaZulu-Natal, Kokstad) Kitchen Manager (KwaZulu-Natal, Pietermaritzburg) Restaurant Manager (KwaZulu-Natal, Pietermaritzburg)

    Minimum Requirements

    Matric
    Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
    At least 5 years’ experience within the hospitality industry in 4 star property.
    Must have at least 18 months of management or supervisory experience
    Must be standards orientated
    Must have restaurant experience.
    Good knowledge of Food and Beverage
    High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
    Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
    High degree of self-motivation and ambition
    Skills to work both independently and as part of a team
    Time management

    Duties and Responsibilities

    Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
    Revenue Control- Fully responsible for the F&B department’s financial performance and long term sustainability.
    Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
    Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
    Excellent knowledge of Opera and Micros with specific reference to Point of Sales.

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  • Manager: Human Performance – July Human Capital Consultant – Bruma Specialist: Remuneration and Benefits Engineering Technician FACT Human Capital Consultant – KwaZulu Natal Compliance Officer Manager Ethics – August Manager Risk – August Risk Officer – August Human Capital Consultant – Bruma / FAOR Legal Advisor – August Human Capital Consultant – Aviation Training Academy / Regional Airports

    Job description

    Human Factors Investigation – Investigate and analyse human factor problems and aspects within the ATS and TS environments as well as during incident investigations:  Participate in incident investigations;  Analyse incident review reports to determine human behavioural causes and contributing factors;  Research and propose recommendations to address identified shortcomings;  Maintain a database of causal factors;  Identify aspects to be included in training and awareness programmes;  Support and monitor implementation of corrective actions related to human factors;  Translate findings into reference information and recommendations to guide Air Traffic Management and safety policies, processes, programmes and decisions. 

    Management of Human Performance –

    Assess the current level of maturity with respect to human performance management through the application of the CANSO Standards of Excellence for Human Performance Management;  Establish a Human Performance system within ATNS that integrates with other relevant systems, functions, and practices, and permeates throughout the organisation:  Lead the design, implementation and maintenance of the human performance system;  Identify programmes, processes and interventions by which to enhance Human Performance within ATNS; 
    Ensure integration of Human Factors/Human Performance with the safety system and safety processes;  Apply the CANSO requirements for Human Performance systems to gauge maturity level;  Engage and collaborate with internal, local and international stakeholders on the development of an integrated human performance approach for implementation within ATNS;  Prioritise critical parts of the system and manage resources appropriately to achieve success in high-risk areas;  Ensure capacitation of all managers on the application of Human Performance principles;
      Improve safety performance as well as environmental, quality and business performance by identifying and addressing ‘performance influencing’ factors in the workplace such as the following:  Work factors- constant disturbances and interruptions;  missing or unclear instructions;  poorly maintained equipment;  noisy and unpleasant working conditions;  People factors – low skill and competence levels;  tired staff;  bored or disheartened staff;  individual medical problems;  Organisation factors –  poor work planning, leading to high work pressure;  lack of safety systems and barriers;  inadequate responses to previous incidents;  poor management of health and safety;  poor health and safety culture;  Set parameters and safety targets for monitoring across organisational spheres; 
    Ensure evidence is produced to showcase the success of an effective human performance system;  Collaborate with internal and external stakeholders to set a corporate human performance research agenda;  Maintain, promote and continuously improve the effectiveness of the safety management system and related processes;  Provide specialist advice and assistance where required regarding the impact of human factors on safety issues;
     Provide feedback to all ATNS stakeholders on safety related matters.  Provide inputs into the ATNS Safety roadmap, taking into account the ICAO SARPS, and other relevant statutory requirements;  Study and interpret ICAO plans, SARPS and guidance material in the context of ATNS’ objectives;  Continuously monitor safety trends and provide recommendations as required;  Provide inputs related to human factors and human performance into the development of the safety strategy and annual Corporate safety plans;  Establish ATNS as a thought leader in Human Factors-related interventions and the management of human performance.
    Training and Awareness – Establish and maintain an awareness and understanding of the impact of human behaviours on safety management throughout the organization;  Inculcate a human performance focus within safety practices and lead the development and implementation of human factors awareness programmes and training for all ATNS personnel involved in safety management;  Derive relevant insights from safety data and organisational behaviour to inform effective mitigation and improve efficiency;  Translate the above-mentioned insights into opportunities for learning and setting best practice;  Support the converting of best practice into ATNS intellectual property with a view to commercialise where possible;  Lead the transformational communication to inform the organisation on the human performance journey.
    Governance, Risk Management, Compliance & Reporting – Manage and implement a robust governance framework for the Human Factors/Human Performance (Standards, Fatigue, Just Culture);  Continuously monitor and measure compliance of the Section to ATNS policies,  processes, and relevant legislation and regulation;  Monitor and manage the section’s performance against agreed targets and objectives;  Identify and assess strategic and operational risks, and ensure the development of effective mitigation;  Monitor the effectiveness of corrective actions, provide periodic reports and professional advice on safety performance and safety-related matters;  Ensure compliance with relevant policies, processes, legislation and regulation;  Consolidate input from all relevant stakeholders to prepare strategic level reports for the Head of Aviation Safety and relevant stakeholders;  Prepare ad hoc reports as required.
    Stakeholder Relations Management -Represent ATNS at relevant human factors forums internationally;  Build, maintain and nurture mutually beneficial relationships with key  stakeholders;  Participate in industry and regulatory forums and workgroups on a local, national, and regional level;  Provide inputs and guidance to ICAO, CANSO, ATM/CNS Committee and other appropriate planning groups, sub-groups, working groups and task forces;  Identify and undertake research and development projects as required that will advance the corporate safety objectives of ATNS;  Build and maintain sound relationships with all relevant business functions and teams within ATNS to enable alignment and collaboration.
    Financial Management – Manage expenditure in line with business objectives and priorities, and within approved financial parameters;  Provide inputs into the Section’s budget and ensure adequate utilisation, and management of the budget.  Ensure effective leadership in the management of operational costs to enable efficient utilisation of financial resources;  Ensure compliance to the financial policies and procedures applicable in ATNS;  Ensure accountability and reporting on all costs incurred against the approved budget.
    People Management – Manage staff in accordance with HC policies and processes;  Ensure that new employees have been properly on-boarded prior to commencing work;  Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism and report to management and Human Capital;  Keep abreast of international leaders and captains of industry regarding safety management and systems thinking;  Provide technical leadership to the team;  Promote the desired ATNS culture within the area of responsibility;  Ensure the availability of skilled and competent Human Factors;  Specialists to meet the current and future needs aligned to the:  operating model and overall business strategies;  Ensure high levels of discipline and performance standards to achieve strategic and operational safety objectives;  Lead and manage the team to utilise their skills and expertise to support an integrated approach to managing the Section;  Manage the performance of the Human Factors Specialists by using the performance management system and taking corrective action promptly and effectively;  Train, mentor and coach staff as required to ensure continuous development and availability of the required skill and talent;  Coach and mentor employees to ensure ongoing development of the required skill sets to enable sustainability within the Section from a succession management perspective;  Perform talent reviews in accordance with the HC Talent Management process;  Drive employee engagement and retention within the function.

    Minimum requirements

     Minimum Formal Qualifications:

    B-degree in Psychology or Human Performance or Safety Management or other relevant
    Master’s degree covering the sciences of Safety Management or Human Performance or Psychology will be an advantage

    Minimum Years of Experience:

    Minimum 5 years’ experience in research as well as training and facilitation of which at least 2 years are at a management level
    Experience in evaluating incidents/accidents from a human factor perspective

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  • Divisional Head: Strategic Marketing Divisional Head: Events Management Assessor (Re-advertisement) Committee Secretary (2 Posts) (Re-advertisement) Finance Support Officer Legal Administrative Officer Executive Secetrary To The Group Head: Group Legal And Secretariat Services Legal Advisor

    Primary Fuctions :

    To manage and exercise control over the strategic marketing function with the aim to maintain an impartial, accountable, transparent and efficient strategic marketing service within the City of Tshwane, subject to legislated context responsibilities, national standards and the directives of the Group Head: Communication, Marketing and Events. The incumbent will be responsible and accountable for the following key performance areas:
    Integrated marketing services
    Brand management and advertising

    Deadline:20th August,2025

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    Apply via company website ( http://www.tshwane.gov.za ) or