Job Region: Tanzania

Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Handling Partners queries

Handle all partner queries and resolve them accordingly.
Educate partners on process flow and update them on invoice status

Invoice Management

Receive all invoices
Check the completeness of invoices and return to partners if not completed
Scan & attach all Invoices along with supporting documents
Enter & Attach in Oracle
Match in the system and initiate approval
Monitor the progress of:
•    non matched invoices and follow-up/ escalate with user/function head for timely approval
•    invoices sent back to partners for details or clarifications but not received back
•    Monitor Invoice approval through the dashboard & follow-up with the user / department head

Timely payment follow ups    

Proactive & Reactive follow-up for release of payments
Escalate in case of delay

Qualifications

Educational Qualifications & Functional/Technical Skills    

Bachelor’s Degree in Accounts or its equivalent
Functional knowledge of Accounting Operations
Functional knowledge of Finance Operations
Experience of using ERP AP Module

Relevant Experience (Type of experience and minimum number of years)

2-year minimum experience in related job.
Computer hands-on experience with MS Office Suite

Other requirements (Behavioral Requirements)    

Good team player
Attention to detail
Excellent Communication Skills
Be organized
Proactive

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ROLE: Branch Manager-Kahama

Department: Commercial Banking
Reports to: Head of Retail Banking
Summary of Responsibilities:

Prepare the branch budget and strategy and ensure profitability.
Establish and develop sales opportunities to archive targets and meet customers’ expectations.
Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns.
Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff.
Implement, monitor and analyse the achievements of the branch objectives.
Build and improve the quality of business and retail clients.
Make regular customer visits to retain existing customers and to build loyalty.
Promote new business by selling banks products to new clients.
Prepare and analyze credit applications for presentation to credit department.
Review all branch reports and oversee daily operations of all areas of the Branch.
Check and forward daily and weekly reports to Head office departments.
Manage and monitor team workflow at the branch in line with set targets.
Ensure service delivery standards are maintained in the branch.
Ensure branch staff comply with statutory regulations and bank internal procedure.
Be involved in corporate social responsibility to improve visibility for the bank.
Monitoring the overstepping reports and advising accordingly.
Monitoring of commercial risk and debt collection.
Manage term deposits.
Provide customer balances.
Advise walk in clients on the various accounts and facilities.
Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch.
Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives.

Technical Know How:

Knowledge of banking.
Knowledge of market practice.
Excellent analytical and interpretational skills.
People management skills.
Budgeting skills.
Excellent planning, organization, and execution skills.
Positive and flexible attitude towards change and competition.
Computer literacy and familiarity with standard office computer applications.
Strong problem solving and decision making skills.

Professional skills & Experience:

An Advanced Diploma/Degree in either Commerce, Finance or Marketing.
A minimum of 4 years’ experience in Banking Operations.
A good understanding of Banking Operations and Products.
Knowledge of Microsoft Excel Products.
Excellent interpersonal and communication skills.
Conflict resolution skills.
Negotiation and influencing skills.
Team player and strong leadership and management skills

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ROLE: Branch Manager-Msimbazi – BOA Tanzania

Department: Commercial Banking
Reports to: Head of Retail Banking
Summary of Responsibilities:

Prepare the branch budget and strategy and ensure profitability.
Establish and develop sales opportunities to archive targets and meet customers’ expectations.
Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns.
Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff.
Implement, monitor and analyse the achievements of the branch objectives.
Build and improve the quality of business and retail clients.
Make regular customer visits to retain existing customers and to build loyalty.
Promote new business by selling banks products to new clients.
Prepare and analyze credit applications for presentation to credit department.
Review all branch reports and oversee daily operations of all areas of the Branch.
Check and forward daily and weekly reports to Head office departments.
Manage and monitor team workflow at the branch in line with set targets.
Ensure service delivery standards are maintained in the branch.
Ensure branch staff comply with statutory regulations and bank internal procedure.
Be involved in corporate social responsibility to improve visibility for the bank.
Monitoring the overstepping reports and advising accordingly.
Monitoring of commercial risk and debt collection.
Manage term deposits.
Provide customer balances.
Advise walk in clients on the various accounts and facilities.
Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch.
Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives.

Technical Know How:

Knowledge of banking.
Knowledge of market practice.
Excellent analytical and interpretational skills.
People management skills.
Budgeting skills.
Excellent planning, organization, and execution skills.
Positive and flexible attitude towards change and competition.
Computer literacy and familiarity with standard office computer applications.
Strong problem solving and decision making skills.

Professional skills & Experience:

An Advanced Diploma/Degree in either Commerce, Finance or Marketing.
A minimum of 4 years’ experience in Banking Operations.
A good understanding of Banking Operations and Products.
Knowledge of Microsoft Excel Products.
Excellent interpersonal and communication skills.
Conflict resolution skills.
Negotiation and influencing skills.
Team player and strong leadership and management skills

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ROLE: Relationship Manager-Corporate Banking

Department: Corporate Banking
Reports to: Head of Corporate Banking
Summary of Responsibilities:

To directly manage a relationship covering a portfolio of corporate banking customers.
To personally manage customer relationship and sustain corporate banking customer portfolio, build long term relationships founded on efficient and reliable support for their business.
Responsible for business development both with new customers and with existing while managing reputation risk for the bank.

Scope of Duties:

Business Development

Maintains and grows a profitable book of business through disciplined and proactive business development and relationship management.
Highly focused on target client profile; understands their financial needs and effectively communicates our value proposition.
Develops an in-depth knowledge of Bank products and services to clients, communicate all key messages to clients.
Analyzes the needs of clients and prospects in order to effectively recommend appropriate products or services and conduct interim reviews for both borrowing and non-borrowing customers.
Attains established Bank production goals through active participation in sales management process.
Monitor levels of complaints and quality handling of the portfolio.
Participates in community events and networking activities to increase awareness and presence of the Bank in the community.
Formulate business development strategies and objectives for the industry/segment to meet changing market needs.
Effectively identifies key risk factors associated with business opportunities and clearly articulates a thorough credit recommendation.
Prepares credit presentations and participate in the underwriting and credit approval process.
Structures, underwrites and obtains credit approval, negotiates terms, and effectively documents credit actions and agreements.
Ensures that all loans are documented completely, and that any documentation or loan policy exceptions are addressed and resolved.
Takes ownership for client relationship with the Bank.
Prioritizes relationships effectively, and has an appropriate relationship management plan for each customer.
Takes a consultative approach to understanding our client’s objectives, effectively identifies their financial needs, implements appropriate financial solutions, and undertakes ongoing review and assessment to ensure plan execution.
Effectively collaborates with client service team, product team and senior management to ensure an excellent client experience.
Anticipates client needs.
Understands and addresses key relationship stakeholders, and key buying influences.
Maintains a working knowledge of bank operating policies and procedures which impact commercial relationships

Portfolio management

Accountable for overall portfolio management, compliance and risk.
Monitors direct and operating exposures of portfolio to ensure actual performance is consistent with approved limits and loan structures—and consistent with the understanding or expectations that informed our credit approval.
Completes accurate and timely credit actions, including periodic reviews, renewals and modifications.

Technical Know How:

Knowledge of all relevant banking policies, processes, procedures, prudential guidelines and guidance to consistently achieve required compliance standards or benchmarks.
Interpret, analyze and evaluate data received from multiple sources of information
Effective oral and written communication skills with the ability to listen effectively to the issues of customers and employees.
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
Effective organizational and time management skills.
Ability to effectively utilize computer technology. Proficiency in Microsoft Office Suite programs
Must be a self-starter, and have the ability to take ownership of high profile relationships with minimal supervision while effectively communicating with senior management.
Negotiates terms and conditions of approvals within assigned parameters.

Professional skills & Experience:

A University degree in Commerce, Finance, or Equivalent combination of education and relevant work experience may be considered.
3-5 years of experience managing high value private or commercial banking relationships, and developing, structuring, underwriting, and negotiating, complex credit transactions.

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ROLE: Head of Business Lending – BOA Tanzania
Department: SME
Reports to: Head of SME
Summary of Responsibilities:
To lead and manage the SME Lending function by growing a high-quality SME loan and deposit portfolio, structuring innovative financial solutions, ensuring sound credit evaluation, and driving business development. The role supports Bank of Africa’s mission to empower SMEs as a critical segment for economic growth, by providing tailored financing solutions and strategic guidance.
Scope of Duties:
SME Lending Strategy & Portfolio Growth
Develop and execute SME lending strategies to grow the asset book and increase revenue contribution from the SME segment.
Drive sales of SME loan products across branches and business centers by working closely with frontline teams and Relationship Managers.
Design and implement sector-specific lending programs (e.g., agri-business, manufacturing, trade) with tailored risk mitigation tools.
Identify funding gaps in the SME market and develop appropriate credit products, including working capital, asset finance, and invoice discounting.
Credit Origination & Structuring
Originate, structure, and assess SME loan transactions from deal negotiation through to approval, ensuring they meet risk-return expectations.
Lead preparation of comprehensive credit proposals and financial models in collaboration with RMs and Credit Analysts.
Structure SME deals (e.g. supply chain finance) and align them with bank policy and regulatory requirements.
Credit Risk Management
Conduct due diligence, financial analysis, and risk assessment for SME lending proposals.
Provide expert recommendations on credit approvals for high-value SME facilities.
Monitor early warning signals in the SME loan book and proactively recommend remedial actions.
Ensure strict compliance with internal credit policies, underwriting standards, and regulatory lending frameworks (BOT, IFRS 9).
Client Relationship
Build a robust pipeline of SME clients through proactive relationship management and market development.
Originate new clients in underbanked or emerging SME sectors, offering structured finance solutions and business advisory.
Act as a subject matter expert for SME lending and represent the bank in client engagement forums, trade events, and partnerships.
Team Leadership & Capacity Building
Provide leadership and mentorship to a team of Relationship Managers, and Relationship Officers.
Set clear performance targets aligned to lending growth, portfolio quality, and client origination.
Facilitate SME credit skills training programs across the bank to enhance frontline capabilities in lending and portfolio management.
Internal & External Stakeholder Engagement
Collaborate with internal departments such as Credit Risk, Legal, Compliance, Treasury, and Operations to ensure smooth delivery of SME services.
Liaise with development finance institutions (DFIs), government programs, and other external partners to leverage co-financing and risk-sharing facilities.
Technical Know How:
Deep understanding of SME lending dynamics, credit lifecycle, and product development
Strong financial analysis and credit structuring skills
Excellent leadership, coaching, and performance management abilities
Strong interpersonal and stakeholder engagement skills
High integrity, commercial awareness, and strategic thinking
Professional skills & Experience:
Bachelor’s Degree in Banking, Finance, Economics, Business Administration, or a related field.
Master’s degree (MBA) or relevant certifications (e.g., CPA, ACCA Credit analysis Certification) are added advantages.
Minimum of 5 years in banking, business lending, or structured finance, with 3+ years in leadership or origination role.
Proven experience in credit analysis, lending product development, and relationship management.
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Position: Workshop Supervisor
Office Location: Ubena Zomozi- Chalinze
Reports to: Director & HR Department
Employment Type: Specified Period of Time
Date of Advert: 17/09/2025
Application Deadline: 25/10/2025Job hunting tools
Job Purpose
Tanzania job vacancies
The Workshop Supervisor is responsible for overseeing the maintenance, repair, and optimization of all farm machinery and equipment, including tractors, decorticators, fibre processing machines, and vehicles, to ensure efficient and uninterrupted operations. This role involves developing and implementing preventive maintenance schedules, managing inventory of spare parts and tools, and ensuring compliance with safety regulations. The Workshop Supervisor will lead a team of mechanics and technicians, providing guidance, training, and support while ensuring budget adherence and cost-effective operations. Additionally, the role requires effective collaboration with the farm operations team, troubleshooting and resolving equipment issues, managing relationships with vendors and suppliers, and driving continuous improvements in workshop processes.
Responsibilities of a Workshop Supervisor for a Sisal Production Farm:
Supervise Maintenance of Equipment: Oversee the maintenance and repair of all farm machinery, including tractors, decorticators, fibre processing machines, vehicles, and other agricultural equipment to ensure optimal performance.
Preventive Maintenance Scheduling: Develop and implement a preventive maintenance schedule for all machinery and tools, ensuring timely inspections and repairs to avoid unexpected breakdowns.
Inventory Management: Monitor and manage the inventory of spare parts, tools, and consumables required for workshop operations, ensuring adequate stock levels for smooth functioning.
Machinery Utilization and Optimization: Ensure the efficient and effective use of all farm equipment, minimizing downtime and improving productivity through proper machine handling and timely repairs.
Supervise Workshop Staff: Oversee the daily activities of mechanics, technicians, and other workshop personnel, providing guidance, training, and support as needed.
Safety Compliance: Ensure that all workshop activities adhere to health and safety regulations, providing a safe working environment for staff and implementing safety training programs.
Documentation and Reporting: Maintain accurate records of all maintenance activities, repairs, equipment status, and spare parts usage. Provide regular reports on workshop performance and machinery condition to management.
Budget Management: Work within the allocated budget for maintenance and repairs, ensuring cost-effective operations without compromising the quality of services.
Collaborate with Farm Operations Team: Work closely with the farm operations team to ensure equipment is available and functional when needed for activities like planting, weeding, and harvesting.
Troubleshooting and Problem Resolution: Diagnose and troubleshoot machinery issues, providing quick and effective solutions to minimize downtime and ensure continuous farm operations.
Vendor and Supplier Relations: Liaise with external vendors, suppliers, and contractors for the procurement of spare parts, tools, and equipment maintenance services, ensuring quality and cost efficiency.
Workshop Improvement Initiatives: Identify and implement improvements in workshop operations, such as upgrading tools, adopting new technologies, or refining workflows to enhance overall efficiency.
Compliance with Environmental Standards: Ensure proper disposal of waste materials such as used oil, filters, and other hazardous substances, following environmental regulations and best practices.
Training and Development: Organize regular training for workshop staff to enhance their skills in equipment handling, maintenance, and safety practices.
Emergency Response: Be available to respond to urgent repair requests and equipment failures during critical farm operations to minimize disruption.
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Job Requirements
Diploma or Degree in Mechanical Engineering, Agricultural Engineering, or a related field.
Minimum of [3] years of experience in managing maintenance and repair activities for agricultural machinery, vehicles, and equipment.
In-depth knowledge of farm machinery maintenance, including tractors, decorticators, fibre processing machines, and other agricultural equipment.
Ability to supervise, train, and motivate workshop staff, ensuring a productive and safe working environment.
Strong knowledge of building systems, equipment, and infrastructure.
Familiarity with relevant health, safety, and environmental regulations.
Excellent problem-solving and analytical skills.
Age Limit (Between 30-45 years)
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Requisition ID
255257

Date posted
09/16/2025

Role Purpose and Ker Responsibilities

Role Purpose:

The Senior Legal Specialist will be responsible for managing complex commercial transactions, drafting and negotiating supply chain contracts, handling litigation, advising on competition law, and resolving labour relations disputes. This role requires a deep understanding of legal principles, excellent analytical skills, and the ability to work collaboratively across various departments, internally and across Vodacom and Vodafone Group.

Key Responsibilities:

Commercial Transactions: Lead and manage complex commercial transactions, including mergers and acquisitions, joint ventures, and strategic partnerships.
Supply Chain Contracts: Draft, review, and negotiate supply chain contracts, ensuring compliance with company policies and legal requirements.
Litigation: Oversee and manage litigation matters, including coordinating with external counsel, developing litigation strategies, and representing the company in legal proceedings.
Competition Law: Provide expert advice on competition law issues, ensuring compliance with antitrust regulations and handling related disputes.
Labor Relations Disputes: Address and resolve labor relations disputes, including providing legal advice, handling employee grievances, and ensuring compliance with labor laws.
Legal Compliance: Ensure the company’s operations comply with all relevant laws and regulations and provide guidance on legal risks and opportunities.
Policy Development: Assist in the development and implementation of company policies and procedures to mitigate legal risks.
Training and Education: Conduct training sessions for employees on legal topics, including contract management, compliance, and dispute resolution

Qualifications, Core competencies, Knowledge and Experience

A holder of Bachelor of Laws from a recognized university,
A Registered Advocate of the High Court of Tanzania and Courts sub-ordinate thereto with no less than 5 years’ experience.
Strong knowledge of commercial law, contract law, litigation, competition law, and labour relations
Experience in handling complex corporate and commercial transactions or projects
High level of computer literacy exceptionally conversant with Word, Excel and Power Point
Excellent negotiation, interpersonal skills and customer and business-oriented approach.
Strong communication skills, fluency in English and Kiswahili and ability to interact with other team members
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving skills.
Minimum of five (5) years of experience in a similar role, preferably in-house in a telecommunication industry or any FMCG or busy corporate legal service-providing law firm.

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The purpose of this role is to build the Business, Deepen Relationships and Managing Key and Potential Customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card and Retail Products to maximize revenue by achieving sales targets.
Roles & Responsibilities

RESPONSIBILITIES
Building relationship with a portfolio of customers assigned to become a first point of contact for their banking needs.
Grow the CASA of the existing client portfolio as per the target given.
To meet the fee income goal through the existing clients portfolio.
To provide a personalized and committed banking services to the customers in the portfolio, such as reviews on customers’ accounts and giving each customer the opportunity to make informed choices on their everyday banking.
Identification of cross-selling opportunities in the customer portfolio assigned.
Developing and maintaining a sales/queries management data base which can be used for review purposes, analysis of branch performance and reflection for improvement
Working with branch managers to anticipate key issues, identifying useful opportunities and offering professional expertise/solutions to all stake holders.
Use referral from existing clients in the portfolio to open new client accounts
Have a good understanding of all products/services offered by EXIM to be able to serve the client better
Prepare Position reports to the Branch Manager

 
QUALIFICATION AND EXPERIENCE REQUIRED

University degree in Business Administration or Economics and relevant professional qualifications in banking, finance or marketing
Minimum of three years relevant working experience in a similar position
Computer literacy and knowledge of new evolving technology systems

COMPETENCY REQUIRED

Ability to assess customer needs and develop products that suits their needs
Self-confident, ambitious, willing to take challenges
High energy level and aggressive
Self motivated, fast learning with a proven ability to work independently under pressure and high efficiency
Experience in structured trade finance, syndication and project financing will be an added advantage
Posses in depth understanding and knowledge of retail banking Products viz (liabilities, acquisitions, cash management, credit cards, sales products etc)
Proven sales experience in a client relationship role within retail banking

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Reporting Line
SENIOR MANAGER MSME UNDERWRITING

Location
Burundi Head Office

Department
RETAIL BANKING DEPARTMENT

Number of openings
1

Job Purpose

To lead the design, development, and continuous improvement of MSME financial products and services that respond to client needs, with a strong focus on digital finance, customer-centric innovation, and climate/ESG-responsive solutions. This role will also support the digital transformation of MSME offerings through mobile and agency banking channels.

Principle Responsibilities

1. Product Design & Development

Conduct client and market needs assessments to identify product gaps.
Design inclusive, sustainable MSME loan and savings products (e.g., water harvesting loans, youth & women-tailored credit, green agriculture products).
Develop product manuals, pricing strategies, and delivery procedures.
Pilot and scale new products, including client feedback loops and review cycles.

2. Digital Finance Integration

Collaborate with ICT/digital teams to digitize MSME loan processes and onboarding.
Lead integration of MSME products into mobile banking, agency banking, and USSD platforms.
Monitor usage of digital channels by MSME clients and recommend improvements.
Provide training to field staff on digital tools and mobile loan disbursement/repayment options.

3. Client Experience & Feedback Management

Design tools to collect and analyze client feedback on product performance.
Organize regular focus groups, surveys, and satisfaction assessments with MSMEs.
Use feedback to adapt and iterate product features and delivery methods.

4. ESG and Climate Finance Innovation

Collaborate with internal and external stakeholders to embed ESG standards into MSME products.
Identify opportunities for climate-resilient financing, such as solar-powered irrigation, water conservation, or clean cooking solutions.
Develop environmental and social risk screening tools for MSME loans.
Explore green finance partnerships and donor-backed instruments to support ESG-aligned MSMEs.

5. Partnerships and Capacity Building

Liaise with technical partners (e.g., NGOs, fintechs, agritech firms) to co-develop products.
Coordinate training and workshops for staff and MSME clients on digital and ESG products.
Support communication materials and financial literacy tools for new product rollouts.

6. Monitoring & Reporting

Maintain a dashboard of product performance metrics (uptake, repayment, digital usage).
Prepare product development reports for senior management and donor partners.
Track KPIs related to digital channel growth, product sustainability, and climate/ESG impact.

Qualifications Required

Bachelor’s degree in business, Finance, ICT, Economics, or related field (Master’s is an asset).
Minimum 3 years of experience in product development, digital finance, or MSME banking.
Knowledge of ESG/climate finance trends and green lending practices.
Experience working with mobile money, fintech platforms, or agency banking models.
Strong analytical, research, and problem-solving skills.
Client-centric mindset and ability to work in cross-functional teams.
Excellent communication (written and oral) in English and [French/Kirundi, as applicable].

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Online recruitment updates
Only Shortlisted Candidates will be Contacted.

Deadline
2025-09-23

Employment Terms

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PERMANENT

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