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  • Customer Service Advisor – Intern at ABSA

    Empowering Africa’s tomorrow, together…one story at a time.

    With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

    My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
    Job Summary
    Dispense and receive cash and related instruments. Provide customer service to walk-in branch customers.
    Job Description
    Main accountabilities and approximate time split
    40%
    Cash counter service :

    Cashing of cheques and withdrawals.
    Supervising other tellers at the counter
    Process both cash and cheque deposits/credits
    Purchase and sale of foreign currencies
    Answer general customer enquiries at cash counter
    Balance cash in own till and assist other tellers for balancing in case of need
    Groom vouchers for onward processing at the central processing unit or back-office
     cross-selling of bank products and services
    Provide referral services to the customers on bank products
    Undertake Customer Service Advisor & enquiries duties as required in order to provide excellent customer service at the counter as a backup only.
    On occasion, own and manage customer queries and complaints by taking ownership and resolving in a timely manner.
    Back up ATM card printing.

    30%
    Cash management – strong room custodianship:

    Cash sorting and repatriation.
    Monitor cash levels held in the strong room throughout the day to ensure that both elements are within limits.
    Order branch cash from the cash provider or central bank in accordance with limits set by the country head office.
    Immediately escalate all cash issues directly to the Branch Operation Team Leader / Branch Operation Manager in accordance with current procedures.
    Ensure cash is packaged correctly by front-line Customer Service Advisors.
    Recommend re-order levels of cash to the Head custodian as per demand.
    Ensure All tellers and vault balance before branch is closed (Branch Cash Reconciliation)
    Basically, work as co custodian
    Manage Tellers and Vault interaction.

    20%
    Cash management –ATM’s:

    Restock the ATM cash supply.
    Sort cash for the ATM to ensure that it is clean cash e.g. straightening the notes etc. Repatriate any unusable cash to the cash supplier.
    Call the external maintenance company for mechanical failure and administration with minimum disruption to ATM uptime.
    Reconcile ATM cash daily. Independently per ATM
    Responsible for ATM uptime and repairing small faults before reporting to the ATM maintenance company. Also reports faults to the ATM manager on the day they occur.
    Visit all ATMs within the area on each non-working day to check whether the ATM is still operational and adequately stocked.

    Immediately escalate all required ATM issues directly to the Branch Operations Manager or Operations Team Leader

    10%
    Colleague:

    Provide cover for Branch custodian
    Provide honest, direct, and constructive feedback to other
    Share knowledge experience and best practice with team members

     
    Risk and Controls Objectives

    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards

    Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture

    Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
    Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
    Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
    Continuous and proactive engagement with regulatory bodies, unions where applicable
    All mandatory training completed to deadline

    Technical skills / Competencies
    Competencies:

    Strong numeracy skills
    Excellent attention to detail
    Leadership skills

    Knowledge, Expertise and Experience
    (Relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services, and policies)
    Essential

    Detailed knowledge of the banks processes and rigour requirements related to cash
    Cash handling knowledge
    Systems knowledge

    Preferred
    Cash management and banks knowledge
    Experience & qualification
    Proven track record in dealing with physical cash
    Preferred

    Graduate

    TRAINING REQUIREMENTS SPECIFIC TO THE ROLE
    Essential

     training
    Telephone skills
    PD team member training
    Discipline and Grievance
    Know Your Customer/Suspicious Transaction Monitoring/Anti-Money Laundering
    Fraud Prevention/Awareness
    Operational awareness
    ATM training

    Preferred

    Customer Service
    PC Skills including Keyboard skills
    Product Training
    General training on internal audit practice

    Key issues over the next 12 – 24 months

    Completing the Skills Workbook

    Additional details
    (of exceptional aspects of demands of the role)

    The role requires working on non-business days on a regular basis.

    Absa Behaviour
    (of particular importance to this role)

    Drive Performance

    Delight Customers
    Build Pride and Passion
    Execute at Speed
    Grow Talent and Capability
    Protect and Enhance our Reputation

    Additional criteria qualities

    High level of personal integrity and honesty

    Others * Please give details.

     
    Absa Values
    Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

    Trust
    Resourceful
    Stewardship
    Inclusive
    Courage

    Education
     
    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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  • Head of Commercial at ABSA

    Empowering Africa’s tomorrow, together…one story at a time.

    With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

    My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
    Job Summary
    Overall role purpose is to Set the strategy and lead on the execution of required activities to become the top Commercial business in Tanzania. The role holder will have oversight of the Commercial side of the Business bank function and other products such as Business Islamic Finance, Merchant acquiring, and Insurance etc. The primary objective is to maximize sustainable risk-adjusted portfolio contribution on an aggregate team basis.
    Job Description
    Job Purpose
    Overall role purpose is to Set the strategy and lead on the execution of required activities to become the top Commercial business in Tanzania. The role holder will have oversight of the Commercial side of the Business bank function and other products such as Business Islamic Finance, Merchant acquiring, and Insurance etc. The primary objective is to maximize sustainable risk-adjusted portfolio contribution on an aggregate team basis
    Accountability:  Driving Business Development and Growth -40%

    The role holder will have specific accountability for delivering the overall growth of the Commercial segment of Business Banking. This include Implementation of acquisition, Retention and expansion strategies for all segments.
    Take major operating and investment decisions for the Commercial business including overall planning and Budgeting, Prioritization, Resource allocation
    Generate, evaluate and make recommendations for Commercial Business to the Director of Business Banking where relevant to the in country leadership and wider RBB leadership.
    Monitor and ensure that Key Performance Indicators for the Commercial unit are achieved
    Develop and implement strategies to deliver performance and growth targets within the Commercial banking.
    Cascade Business Banking strategies to the Commercial team.
    Lead origination and execution of more complex/cross-group transactions.
    Drive performance against Key Performance Indicators as agreed with the BB Director
    Frequently monitor performance of the Commercial segment to ensure growth in all areas is achieved
    Understand the business drivers and issues that have an impact on the performance of commercials and proactively manage them.
    The role holder will have accountability for the establishment and embedding of the values, behaviors and risk appetite that underpin the achievement of the Commercial objectives.
    Grow the team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.
    Proactively research competitive threats/opportunities within the team’s market and geographical area.
    Communicate all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes

    Accountability:  Customer Service Management -25%

    Act as the Business Bank face to the Commercial Market and develop strong business networks.
    Understand and articulate business trends and developments and formulate business development strategies to shape the commercial and overall BB proposition and meet changing market needs.
    Generate proposals to increase the value of the Commercial Business portfolio, through identification of new markets and or product opportunities, including potential alliances.
    Build a motivated, committed and focused team, consistently delivering creative, precise and customer-focused service.
    Ensure BB service excellence through continuous monitoring of results of customer surveys i.e. NPS against target service quality standards
    Collaborate cross-functionally to provide high standard of service delivery.
    Engage in high net worth client meetings as needed for complex scenarios reviews and consultations.
    Monitor levels of complaints and quality of handling

    Accountability:  People Management and Development -25%

    Lead the Commercial team to best in Class standards, attracting the best available talent, drive performance and consequence management using reward practices to distinguish and reward top performers.
    Develop and communicate an annual resource and capacity plan for the Commercial Unit
    Effective resource management/planning reflects current and future business requirements, ensuring that the correct balance of numbers, skills and experience, by playing an active role in attracting the best in class talent.
    Build and develop a high performing team, through embedding performance management and coaching. Discuss and finalize performance management plans and ratings for the BB team.
    Maximize performance of team members by identifying development and training needs and ensure coaching or delivery of training takes place.
    Drive employee development and engagement in order to achieve a high performance climate and culture.
    Conduct effective performance management for direct reports.
    Create an empowering environment for direct reports, encouraging individual ownership and initiative and ensure they do the same for all their staff.
    Initiate HR processes for direct reports when required e.g. disciplinary process, leave management, learning and development, talent identification etc in consultation with HR
    Acts as escalation point for grievance cases for the commercial unit.
    Motivate staff through appropriate recognition schemes.
    Pursue own development to increase personal effectiveness, acknowledging strengths and areas for development

    Accountability:  Risk, Control and Compliance Management – 10%

    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal ABT Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
    Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements
    Understand and manage risks and risk events (incidents) relevant to the role.”
    Ensure all financial crime matters are addressed on time e.g. annual PEP & HRR,LR  reviews
    Control Non-performing Assets to within regulatory and Industry standards

    Education and Experience Required

    B-degree / Advance Diploma / Diploma or Equivalent qualification in Finance, Accounting, Economics, Business Admiration or any other related field
    Outstanding knowledge of Business and Commercial banking products and services

    Sound knowledge of strategy and planning processes
    Product development knowledge and expertise
    Outstanding knowledge of control and governance requirements and environment
    Minimum 5 years Business experience in emerging markets.
    Proven experience and expertise in credit risk analysis
    Soundtrack record of relationship management

    Proven networks within the Business Banking field in emerging markets

    Knowledge & Skills:

    Proven organizational skills
    Proven ability in marketing techniques
    Strong Solutioning, selling and negotiation skills
    Excellent diagnostic skills and rigorous approach to problem solving
    Excellent communication skills at all levels
    Excellent comprehension skills to understand and interpret industry data and economic trends
    Sound financial skills
    Strong formal presentation skills to gain acceptance to solutions, both internally and externally
    Team creation and co-ordination skills to mobilize and manage product specialists
    Strong Leadership and team-working skills at senior executive level
    Ability to think creatively and identify innovative solutions

    Absa Values
    Absa’s  Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

    Trust
    Resourceful
    Stewardship
    Inclusive
    Courage

     
    Education
     
    Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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  • Head SME & ESD at ABSA

    Empowering Africa’s tomorrow, together…one story at a time.

    With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

    My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
     
    Job Summary
    • To lead and direct the strategic delivery of the SME Customer Value Proposition
    • Mobilize a wide range of capabilities across Absa Tanzania and the Absa Group focusing upon aligning with the customer’s requirements and developing the range of products/services.
    Job Description
    Accountability: Sales and Service: – 30%

    Grow the team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives
    Formulate business development strategies and objectives to meet changing market needs.
    Monitor conformance of team using new relationship development procedures.
    Monitor results of customer surveys against target service quality standards.
    Monitor levels of complaints and quality of handling.
    Proactively researches competitive threats/opportunities within the team’s market and geographical area.
    Communicates all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes.
    Keep customers advised on the expected ‘delivery date’ for product/credit applications.
    Monitors and ensures adherence to risk service standards

    Accountability: Business Management: – 40%

    Jobholder will be a very experienced practitioner who has direct contact with SME customers and will be required to provide a recommendation of credit applications and will be jointly accountable together with the SME Credit Team for the justification of that exposure.
    Stay abreast of industry trends, role players and in country opportunities and challenges to ensure that the business is well positioned to provide competitive and industry leading product and services.
    Develops and maintains a detailed knowledge of the SME sector in Tanzania
    Control and manage the risk profile for the overall Team portfolio.
    Manages performance of the team against key financial (risk-adjusted contribution) sales, service and operational targets.
    Champion, manage and monitor implementation of change impacting the team
    Manage segmentation of the portfolio.

    Accountability: Staff Management: – 30%

    Lead the SME Team through a team -based management approach.
    Help team members to identify strengths and weaknesses in their own skills and attributes, review their self-development plans and ensure training and development needs are accommodated.
    Coach team members on relationship development, service quality and risk.
    Assess managers’ performance against contract.  Review and input to Performance Development   Reviews

    Risk and Control Objective

    Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
    Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
    Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
    Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
    Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
    Continuous and proactive engagement with regulatory bodies, unions where applicable
    All mandatory training completed to deadline.

    Technical skills / Competencies
    Role / Person Specification
    Education and Experience Required
    Honors B.sc-degree in Finance / Business Sciences or a related NQF Level 6 equivalent qualification
    (10) years’ experience in the Financial Services sector which must include proven experience
    (3) years’ experience on a senior management level
    (5) years in a client facing role in banking.
    Knowledge & Skills: (Maximum of 6)

    Strategic thinker
    Strong Leadership ability
    Effective communication skills
    Experience managing diverse teams
    Experience of operating in a changing environment
    Combination of risk awareness and commercial savvy
    Relevant senior business leadership experience

    Competencies: (Maximum of 8 competencies)

    Entrepreneurial and commercial thinking
    Adapting and responding to change
    Coping with pressures and setbacks
    Formulating strategies and concepts
    Deciding and initiating action
    Delivering results and meeting customer expectations
    Leading and supervising
    Working with people

    Absa Values
    Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

    Trust
    Resourceful
    Stewardship
    Inclusive
    Courage

    Education
    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
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  • Regional Grant Coordinator (BLOOM) at World Vision

    With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
    Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
    Employee Contract Type:
    Local – Fixed Term Employee (Fixed Term)
    Job Description:
    The Regional Coordinator position exists to lead and coordinate the implementation of the BLOOM project in the designated region, in accordance with the project design document, to ensure the successful delivery of the BLOOM’s objectives and alignment with project implementation plans.
    In reporting to the BLOOM Grant Manager, this position is responsible for 50% of coordination, overseeing effective execution of program activities, ensuring that all project deliverables are achieved according to the timeline, and working collaboratively with World Vision teams in Canada, field staff, and key project stakeholders.
     
    Key Job Duties and Responsibilities
    (a) Coordination:

    Act as the main point of contact for all regional activities related to BLOOM, ensuring effective communication between field teams, the Grant Manager, and collaborators.
    Collaborate and support all field teams to ensure project activities are implemented within the established project timeline.
    Work closely with the Finance Focal Point in the Field Offices to ensure budget execution is on track and reporting is completed according to the established timeline.
    Coordinate closely with the VVYI Youth Ready team to ensure alignment and synergies between BLOOM and other World Vision youth empowerment initiatives particularly the Vision for Vulnerable Youth Initiative (VVYI – Youth Ready).

    Job listings
     
    (b) Building Partnerships:

    Support field offices to develop and manage strategic partnerships with educational institutions (TVET), microfinance institutions, businesses, and corporations to create enabling environments for youth to access education, employment, and entrepreneurship opportunities.
    Position BLOOM as a key Corporate Social Responsibility (CSR) initiative by engaging corporate partners and facilitating collaboration on employment, internships, and business training programs for youth.
    Support the development and implementation of business training, internships, and microloan opportunities, fostering long-term economic empowerment for youth.
    Collaborate with local and international partners to facilitate access to education, employment and entrepreneurship opportunities for young people in the region.

    Job listings
     
    (c) Capacity Building:

    Build the capacity of local staff and stakeholders by providing guidance, training, and developing action plans to engage their respective partners.
    Collaborate with the VVYI Youth Ready team to enhance the technical capabilities of local teams in youth engagement and impact.

    (d) Networking & Events:

    Support field Offices in planning and implementing job fairs, entrepreneurship fairs, education fairs, and mentor matching events with local businesses, employers, and educational institutions.
    Participate in regional and global events to advocate for youth empowerment and mobilize resources to achieve BLOOM’s project outcomes.
    Promote and facilitate the creation of youth networks at both the country and regional levels, including the establishment of the East African Youth Alliance.
    Support the East African regional youth network once it has been established.

     
    (e) Impact Measurement:

    Provide support to Field Offices in the areas of Monitoring, Evaluation, Accountability, and Learning (MEAL), helping ensure timely and high-quality data reporting and the follow-up of performance measurement frameworks and systems.
    Measure and report on the impact of partnerships built through the project, tracking outcomes and continuously improving engagement strategies to maximize the program’s effectiveness and sustainability.

     
    Required Education, Qualifications, and Experiences for the Role:

    Bachelor’s degree (Master’s preferred) in International Development, Social Sciences, Business Administration, Education, or related field.
    A minimum of seven years of experience in project management and the design, implementation and management of grant funded development projects.
    Thorough understanding of donor requirements, guidelines and priorities of Global Affairs Canada (knowledge of other institutional donors including multilaterals considered an asset).
    Proven experience managing multi-country programs and working with field teams across diverse regions.
    Strong background in partnership development, stakeholder engagement, and building strategic alliances.
    Experience in working with youth-focused programs, including education, employment, and economic development.
    Familiarity with MEAL frameworks and donor reporting requirements.
    Excellent leadership, communication, and coordination skills.

    Job listings
    Work, Travel, Language, and/or Physical Requirement:

    Based in one of the project implementation countries in East Africa, World Vision Field Office (Rwanda, Tanzania, Somalia, Ethiopia, Burundi, or Kenya)
    Fluent in English (both written and verbal); proficiency in Swahili/Kinyarwanda/Somali is a plus.
    Expectation of international travel of approximately 2 trips per year, including potentially high-risk environments.

    Job listings
     
    Applicant Types Accepted:
    Local Applicants Only
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  • NPO Health Financing (UHC) – SSA at WHO

    Grade: No grade
    Contractual Arrangement: Special Services Agreement (SSA)
    Contract Duration (Years, Months, Days): 03 Months
    Job Posting
    : May 20, 2025, 3:27:51 PM
    Closing Date
    : Jun 4, 2025, 12:59:00 AM
    Primary Location
    : Tanzania, United Republic of-Dar-es-Salaam
    Organization
    : AF_TZA Tanzania
    Schedule
    : Full-time
    IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.
    ..
    TERMS OF REFERENCE
    SSA – Health Financing Officer
    Position Description:
    Position Number:  N/A
    Position Title: NPO Health Financing UHC – LC
    Number of Positions: 01 post
    Proposed Grade and Step: NOC – 1
    Nature of Position: Special Service Agreement.
    Major Office: World Health Organization (WHO Country Dar es Salaam, Tanzania.
    Location: Dar es Salaam
    Unit/Cluster: UHC/LC
    1st Level Supervisor: UHC/LC Cluster Team
    2nd Level Supervisor: WHO/TZ Representative
    Purpose of the Post:
    The purpose of the position is to provide technical support and advice to the UHC /Cluster Team Lead, the WHO Representative (WCO), the WHO Country office, and the Government on Health Financing matters, including:
    Provide technical support to the Ministry of Health in the implementation of public expenditure, fiscal space analysis, and National Health Accounts development
    Support the Ministry of Health in consolidating the health financing strategy’s legal instruments required for the implementation of the Health financing strategy
    Support the Ministry of Health in validating, analyzing and reporting on cost-effective health interventions
    Support the Ministry of Health in the implementation of Universal Health Insurance
    Support the Ministry of Health to strengthen Public Financial Management
    Objectives of the Programme and of the immediate unit or field activity (Overview of the programme):
    The primary objective of the Health Systems and Services Cluster is to strengthen health systems based on Primary Health Care, supporting Universal Health Coverage. Its work encompasses the following areas: strengthening of health systems governance for social protection in health; strengthening of regulatory frameworks and financial protection for progressive realization of the right to health; organizing people-centered, integrated health service delivery; promoting access to and rational use of quality, safe, and effective health technologies; strengthening national health research systems, and promoting the integration of scientific knowledge into health care, health policies, and technical cooperation; and developing human resources for health.
    Organizational Context (Describe the work environment, the role of the individual within the team – team member, specialist, adviser, facilitator, coordinator/manager, representative, expert, authority in the field, etc; available guidelines and degree of independence in decision making, and nature and purpose of contact within and outside the Organization):
    The World Health Organization has mapped out what countries can do to modify their financing systems so they can move more quickly towards this goal – universal coverage – and sustain the gains that have been achieved. This guidance has been taken into consideration and it has been elaborated in its draft Health Financing Strategy, which takes into consideration the Health Policy Framework, which has defined the health financing orientation that the country aspires for as ensuring ‘adequate finances mobilized, allocated and utilized, with social and financial risk protection assured’. This ensures equity, efficiency, transparency, and accountability in resource mobilization, allocation, and use.
    The HSS works closely with the Ministry of Health, together with partners in health care financing, to ensure that WCO can:
    Mobilize the resources required to provide the essential health services needed
    2.Maximize efficiency, value for money in the management & utilization of available health resources &
    3.Ensure equity in mobilization and allocation of health funds to guarantee fairness in use
    Reporting directly to the UHC/LC Cluster Team Lead, under the overall guidance of the Head of WHO Country Office in WCO/, and in close collaboration with the respective technical leads in the respective Units in Regional Office in AFRO and HQ Units, the Technical Officer-Health Financing will be accountable for supporting the Ministry of Health and partners in defining and implementing health care financing options. The specific focus will center on how financial resources are generated, allocated and used in health systems, focusing on how to move closer to Universal Health Coverage with issues related to: (i) how and from where to raise sufficient funds for health; (ii) how to overcome financial barriers that exclude many poor from accessing health services; and (iii) how to provide an equitable and efficient mix of health services.
    Summary of Assigned Duties (Describe what the incumbent has to do to achieve the main objectives; include main achievements expected):
    The incumbent will be assigned the following duties:
    Support the national Ministry of Health to finalize and implement the Health Financing Strategy within the context of the UHC Roadmap development and roll-out;
    2.Provide technical support to the Ministry of Health in the review and analysis of public expenditure, fiscal space for health activities, and the development of national health accounts.
    3.Support the Ministry of Health in consolidating the legal instruments required for the implementation of the Health Financing Strategy.
    Validate, analyze, and report health financing data as it relates to the roll-out of UHC, in collaboration with the Ministry of Health.
    Advise and collaborate on the technical cooperation programs in the areas of health care financing as one of the pillars for the attainment of Universal Health Coverage.
    Identify means to raise revenue for health at the national and county governments, in an equitable manner, in collaboration with the Ministry of Health and Finance.
    Facilitate the review and reform of health financing institutions, ensuring they are effective in the management of health revenues.
    8.Guide the appropriate health care service purchasing arrangements in line with the defined benefit packages for health in.
    9.Document emerging best practices in revenue raising, management, and purchasing seen at national and county governments.
    Develop social protection systems and other institutional and nongovernmental sectors, in support of the Ministry of Health.
    Support the national and county governments in developing tools and capacity building for costing of sector strategic plans;
    Perform other related duties, as assigned.
    Competencies (Describe the core, management or leadership competencies required –  See WHO competency model – list in order of priority, commencing with the most important ones – identify a minimum of three and a maximum of five competencies):
    Knowing and managing yourself
    Producing Results
    Building and promoting partnerships across organization and beyond.
    Fostering integration and teamwork
    Moving forward in a changing environment
    Functional Skills and Knowledge (Describe skills and knowledge specific to the post):
    Understanding of health financing policy, health financing strategies development, planning, capacity-building, and initiatives implementation.
    Knowledge in contracting and provider mechanisms, development and management of public-private partnerships, business partnerships and partnerships between donors a plus.
    Proven ability to promote and enhance relationships between private sector actors and government stakeholders.
    Knowledge in the development of health care financing strategies, national health accounts, and household expenditure surveys.
    Excellent written and oral communication skills.
    Strong management skills and ability to work independently and on teams.
    Education (Qualifications):
    Essential: First university degree in health, social or management sciences, Health Economics, Health Policy and Management, or Public Health with a health financing focus.
    Desirable: Master’s in the above areas.
    Experience:
    Essential:
    At least five (5) years of experience in health sector or areas related to health care financing, systems development, health services delivery and developing strategies to overcome barriers to accessing health care services
    Desirable:
    Working experience in related areas with WHO, other UN agencies or other recognized national and international organizations.
    Languages:
    Essential: Excellent knowledge of English.
    Desirable: Working knowledge of French or another WHO official language would be an asset.
    Other Skills (e.g. IT):
    Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, and Outlook.  Other IT skills and knowledge of other software programs such as STATA, SPSS, Visio, Microsoft SharePoint, and Project would be an asset
    Timeline and Reporting
    Duration
    The contract will be for three (03) months
    Salary
    NOC – 01 with amount of: TZS 13,813,166.67/- payable on monthly bases.
    How to Apply
    The UN system in Tanzania provides a work environment that reflects the values of gender equality, teamwork, diversity, integrity, a healthy balance of work and life, and equal opportunities for all, including persons with disabilities.
    Qualified persons with disabilities are encouraged to apply for UN vacancies and are protected from discrimination during all stages of employment.
    Job listings
    Interested candidates should address an application comprising a detailed Curriculum Vitae, Application letter, copies of certificates/diplomas/degrees, and testimonials via the following link:
    Qualified females are highly encouraged to apply.
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  • Legal officer at Akiba Commercial Bank

    Legal officer
    Organization: Akiba Commercial Bank PLC
    The role
    Key outputsGuided by prevailing rules and regulatory requirements, to carry out the following responsibilities:

    Provide legal advice and support on various matters related to legal and statutory requirements, ensuring compliance with applicable laws and regulations.

    Review, draft, and negotiate contracts and agreements to protect the bank’s interests and mitigate legal risks.

    Represent the bank in legal proceedings, including court cases, arbitrations, and other dispute resolution mechanisms.

    Monitor and ensure adherence to internal policies, procedures, and regulatory requirements, advising management on compliance matters.

    Assist in the development and implementation of corporate governance policies and practices, ensuring alignment with legal standards.

    Maintain and manage legal documents, records, and databases, ensuring accuracy and confidentiality.

    Conduct training sessions for staff members on legal and compliance matters to promote awareness and understanding.

    Perform any other duties as may be assigned by superior from time to time.

    The candidate
    Qualifications

    Bachelor of Laws (LL. B) degree from a recognized university.

    Must be a registered advocate and a member of the Tanganyika Law Society or equivalent legal body.

    Minimum of two (2) years of legal experience, preferably in the banking or financial services sector.

    Strong understanding of banking laws, regulations, and compliance requirements.

    Excellent drafting, negotiation, and communication skills.

    Ability to manage multiple tasks and work under pressure.

    Proficiency in legal research tools and Microsoft Office Suite.

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  • Head of Business Banking at DTB Bank

    Head of Business Banking
    Location: Head Office
    Reports to: Head of Corporate Banking
    Application deadline: 25 May 2025
    Job purpose
    The overall purpose of this role is to drive and implement the Business Banking and SME strategy and provide strategic leadership to ensure business development growth with the objective of meeting the bank’s financial and strategic goals for both assets and liabilities business. The role shall be responsible for driving growth, sales, and product development of business banking and SME solutions.
    Duties

    Ensure strategic business planning to drive business development of bank products to new and existing business banking clients and exploit avenues for cross-selling other relevant products and services.
    Ensure growth and retention of the bank’s liabilities, assets, transactional, and trade business from the business banking clientele in line with set budget and strategic performance targets.
    Provide high-quality service to customers, utilizing service as a sales opportunity.
    Participate in product development to deliver effective customer solutions.
    Ensure that the team practices effective management of their respective clientele portfolio of business banking clients.
    Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities.
    Display effective leadership and management of the team(s) through their heads of departments.

    Requirements

    University degree in business or a related field.
    Master’s degree in a relevant field.
    Member of a relevant professional body.
    At least 10 years of banking experience, with at least 3 years in management.
    Demonstrated leadership skills with good command of oral and written knowledge of English.
    Candidate must be computer literate.

    Personal attributes

    A structured approach to dealing with complex and variable work environments in an independent manner.
    A strong sales culture with the ability to manage sales teams effectively.
    Strong evaluation, communication, and reporting skills.
    Able to provide advice and cause/effect evaluation to support business decision making.

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  • Finance Administrator at Jassie & company Ltd

    Job Title: Finance Administrator
    No. of Post: 1 post
    Reporting to: Accounting Manager
    Job Station: Mwanza
    Key Responsibilities

    Financial Reporting and Documentation– Assist in preparing financial reports, budgets, and statements
    Maintain accurate financial records and ledgers.
    Report any variances or irregularities
    Making follow up on financial invoices, payments, and receipts
    Maintain records of purchases and assist in procurement processes.
    Provide support in analyzing financial data to assist decision-making.
    Support the finance team with clerical and administrative tasks.
    Handle correspondence related to financial matters.
    Any other duties as directed by the Accounting Manager

    Qualifications and experience
    Bachelor’s Degree in Finance, Accounting, Business Administration, or related field
    Maximum 2 years working experience
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  • Personal Secretary/ Receptionist at Jassie & Company Ltd

    Job Title: Personal Secretary/ Receptionist
    No. of Post: 1 post
    Reporting to: Directors
    Job Station: Mwanza
     
    Key Responsibilities

    Greeting visitors – Welcoming guests and clients in a professional and friendly manner.
    Answering phones – Handling incoming calls, routing them to the appropriate person, or taking messages.
    Managing appointments – Scheduling and confirming meetings or appointments.
    Handling mail and deliveries – Receiving, sorting, and distributing incoming mail; preparing outgoing mail.
    Clerical tasks – Filing, data entry, copying, scanning, and maintaining office supplies.
    Maintaining the reception area – Keeping the front desk area clean and presentable.
    Customer service – Assisting with inquiries and providing information to clients or visitors.
    Administrative support – Supporting other departments with administrative tasks as needed

    Qualifications and experience
    Bachelor’s Degree in Public Relations, Business Administration, Secretarial studies or related field
    Strong communication skills using English and Kiswahili language
    Applicants living in Mwanza will be given priority
     
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  • Monitoring, Evaluation, Research & Learning Officer at Water Mission

    Water Mission is a Christian engineering nonprofit that builds safe water solutions for people in developing countries, refugee camps, and disaster areas. Since 2001, Water Mission has served more than 8 million people in 60 countries, sharing safe water and the message of God’s love. Working at Water Mission is as much a calling as it is a career, and we are searching for people with the courage, passion, and drive to help us change the world. Read more about our Statement of Faith and Our Christian Mission.

    Job Summary: The Monitoring, Evaluation and Learning (MEL) Officer will be responsible for, coordinating, and implementing Water Mission’s MEL program in Tanzania.  S/He will implement MEL activities to ensure that Water Mission Tanzania achieve intended program results through strong oversight and management of performance and impact measurement and learning activities.
    Our culture: As an employee of Water Mission Tanzania, the Monitoring, Evaluation and Learning (MEL) Officer is responsible for developing a biblical worldview culture that leads to God-honoring excellence in all their work and reinforcing the following: providing accurate data, empowering staff to have the skills and mindset needed to acknowledge mistakes or problems as opportunities to find appropriate solutions, and empowering staff to consistently work for excellence in solutions that are consistent with Water Mission’s mission, vision, values, and standards. The Regional Manager must be willing to establish residence in Kasulu and be able to work in field settings for up to one week regularly and occasionally for longer periods.
    1.0 Duties and Responsibilities
    1.1 Mission Driven

    Maintain a strong Christian witness and model servant leadership to colleagues, partners, the communities we serve, and the public.
    Engage and participate in prayer before and after team meetings.
    Lead and participate in biblically based staff devotions.

     
    1.2 Program Monitoring & Evaluation System Design: Specifically, the MEL Officer will:

    Establishing performance measures, collecting performance information, planning, and managing evaluation programs assigned by the MEL Manager.
    Developing and implementing a performance monitoring and impact management system for Water Mission’s projects in Tanzania.
    Providing input into the design, implementation and dissemination of evaluations, special studies, and assessments.
    Reviewing and allocating financial resources for monitoring, evaluation, research, and learning activities at the Country Program and global levels.

    1.3 Data Collection, Compliance, and Quality Assurance:
     

    Managing implementation of data flow activities for Water Mission’s projects in Tanzania
    Supervising data collection activities. Working closely with Water Mission’s Community Development Officers, Project Managers, and Engineering team to ensure timely and continuous collection of data using Water Mission data collection tools, including performance-based funding programs, Household and restore Surveys, Etc.
    Managing data flow improvements for Water Mission program in Tanzania.

    Working with Water Mission team to identify areas where data flow can be improved.
    Developing and implementing plans to improve data flow.
    Ensuring that data is collected and reported promptly and accurately.
    Supporting the scalability of Water Mission’s programs by ensuring data flow keeps up with growth.

    Data quality.

    Following data verification procedures to ensure that data is accurate and complete.
    Conducting routine data quality audits to identify and resolve discrepancies.
    Working with various teams to improve data collection and storage processes.

    Developing and implementing training on data collection, storage, quality assurance, and retrieval.
    Developing training materials on data collection, storage, quality assurance, and retrieval.
    Delivering training to Water Mission staff and partners.
    Providing support to staff and partners as they implement the training.

    1.4 Data Analysis & Visualization:
    Support activities to transform quantitative and qualitative data sets into compelling reports and visuals for different types of audiences.

    Developing and implementing plans for data analysis.

    Developing data analysis plans aligned with Water Mission’s goals and objectives.
    Identifying the data that needs to be analyzed.
    Selecting the appropriate methods and tools for data analysis.
    Implementing the plans for data analysis.

    Data analysis.

    Analyzing data using qualitative and quantitative methods.
    Interpreting the results of data analysis.
    Communicating the results of data analysis to stakeholders.

    Monitoring and responding to relevant data points from the MAP – Water Mission’s innovative Monitoring and Alerting Platform
    Managing analytical reports to provide direct and real-time insights to inform Tanzania’s project design and implementation.
    Developing standard protocols, templates, infographics, and procedures to ensure data analysis and visualization needs are met.
    Analytical reports.

    Creating and managing analytical reports that provide insights into Water Mission’s projects in Tanzania.
    Ensuring that reports are timely, accurate, and easy to understand.
    Using reports to inform the design and implementation of Water Mission’s projects.

    Developing standard protocols, templates, infographics, and procedures.

    Developing standard protocols, templates, infographics, and procedures for data analysis and visualization.
    Ensuring that these tools are user-friendly and easy to follow.
    Providing training to staff on how to use these tools.

     
    1.5 Research & Learning Practices:
    Contributing to Implementing strategies and Approaches to improve Water Mission and the broader WASH sector’s ability to use findings to maximize learning and provide evidence for past, current programming decisions and drive future program design, implementation, and decision-making.

    Regularly develop performance reports and share program outcomes and learning with Water Mission’s International Programs team and all key stakeholders in Tanzania (UNICEF, charity: water, USAID, UN-Habitat, etc.), including reports, training, briefs, commentary, and visuals.
    Contributing to developing and implementing strategies to improve data use for learning and decision-making.
    Supporting the collection and analysis of data to identify lessons learned and best practices.
    Disseminating findings to Water Mission staff, partners, and donors (USAID, charity: water, UNICEF, UN-Habitat, Uptime Global, etc.) to promote the use of data for learning and decision-making.

    Assisting in the regular preparation of performance reports and dissemination of program outcomes and learning to Water Mission’s International Programs team and key stakeholders in Tanzania (UNICEF, charity: water, USAID, UN-Habitat, etc.) through various mediums such as reports, training, briefs, commentary, and visual aids.

    Facilitating reflection, learning and adapting meetings regularly in Tanzania country program.
    Working closely with the communications team to help promote Water Mission’s content, including reports, briefs, success stories, commentary, and visual data.
    Cultivating and maintaining relationships with partners to promote and represent Water Mission’s M&E, data analysis, and visualization activities in public and professional circles through meetings, conferences, and presentations.
    Other duties as assigned.

     
    1.3 Other tasks as may be assigned.
    2.0 Qualifications, Skills, and Experience
     
    2.1 Relationship and Alignment:

    Personal and growing relationship with Jesus Christ.
    Alignment with Water Mission’s Statement of Faith and core values of Love, Excellence, and Integrity.

     
    2.2 Qualifications, Skills, and Experience

    Bachelor’s degree in, Monitoring & Evaluation, Project management, Statistics, Data Science, Computer science with statistics or other related Social Sciences fields with at least 3 years of experience in WASH or related program Monitoring and Evaluation assignments.

    Experience: At least 3 years’ experience designing, managing, and implementing WASH program or related program monitoring and evaluation activities, including:

    Theory of change and M&E framework
    Community needs, baseline, end line and data quality assessments
    Quantitative, qualitative, and mixed methods research & evaluation studies
    Surveys, focus group discussion, observational data collection tools.
    Learning and adapting processes and mechanisms.

     
    2.3 Skills & Abilities

    Technical Skills:

    Comprehensive understanding of MEL global standards, practices and principles.
    Expertise in data science, statistical analysis, and data visualization.
    Working knowledge of one or more data collection, analysis, and visualization software libraries and packages, including mWater, SurveyCTO, Kobo Toolbox/ODK Collect, R programming, STATA, SPSS, MS Access, SQL, Python, JavaScript, SPSS, Stata, MS Access, Power BI, Tableau.
    Experience with cloud-based data storage and analysis tools.
    Knowledge of open-source data science tools and frameworks.

    Soft Skills:

    Excellent analytical skills and the ability to summarize disparate information in a clear and concise manner.
    Strong written and verbal communication skills.
    Ability to build consensus and work collaboratively with others.
    Cultural sensitivity and the ability to work effectively in a cross-cultural environment.
    Ability to travel and work in remote areas.

    Language skills: Fluency in spoken and written Kiswahili is required. Proficiency in spoken and written English is required.
    Additional Skills:

    Experience in project management.
    Experience in database development and systems
    Knowledge of the WASH sector.
    Problem-solving: Ability to identify and solve complex data science problems.
    Creativity: Ability to think outside the box and come up with innovative solutions to MEL and programming problems in general.
    Collaboration: Ability to collaborate effectively with others, both within and outside of Water Mission.
    Leadership: Ability to lead and motivate others, and to build a strong team.
    Familiarity with Water Mission’s programs and operations.

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