Job Region: Tanzania

Vacancy Advertisement: Accountant InternHand in Hand Eastern Africa – Tanzania (HIHEA TZ)
Hand in Hand Eastern Africa-Tanzania (HIHEA TZ) is a Non-Governmental Organization (NGO) registered in Tanzania since 2018, with a mandate to operate in the country. HIHEA TZ is part of the Hand in Hand Global Network. Our vision is to empower society, especially women, through the creation of sustainable enterprises and jobs. HIHEA TZ currently leads field operations through six branches: Moshi, Arusha, Manyara, Dodoma, Singida, and Meatu.
Position Title: Accountant InternReference Number: HTZ ACC-INTERN-03/2025 (01)Location: ArushaDeadline: 09th May, 2025

1. Job Summary
The Accountant Intern will support the finance department in ensuring proper financial documentation, transaction processing, and compliance with internal controls. The intern will assist in maintaining accurate financial records, preparing reports, and providing general accounting and administrative support for the country office.
2. Duties and Responsibilities
R1: Financial Support

Assist in preparing payment vouchers, journal entries, and other financial documentation.

Help in reviewing and verifying supporting documents to ensure completeness, accuracy, and compliance with HIHEA TZ financial policies.

Support the entry of transactions into the accounting system.

Assist with cash and bank reconciliations.

Help maintain an up-to-date and well-organized filing system for financial records.

R2: Budget and Reporting Support

Assist in tracking budget expenditures against approved budgets and report on variances.

Help prepare monthly and quarterly financial summaries.

R3: Audit and Compliance

Assist in preparing audit schedules and providing documentation to auditors as requested.

Support the finance team in ensuring compliance with internal financial policies and donor requirements.

Help monitor expense documentation for accuracy and policy compliance.

R4: Administrative and Logistics Support

Support the procurement and inventory management processes, including proper documentation and reconciliations.

Assist in preparing staff travel advances, ensuring timely retirements and reconciliation.

Provide support during trainings, meetings, and other organizational events requiring financial coordination.

R5: Other Duties

Perform any other finance or administration-related duties as delegated by the Supervisor.

3. Required Qualifications, Competencies, and Other
Education and Training

Bachelor’s degree in Accounting, Finance, or a related field.

Skills and Competencies

Basic knowledge of accounting principles and financial reporting.

Proficiency in Microsoft Office applications, especially Excel and Word.

Familiarity with accounting software (e.g., Microsoft Dynamics NAV, QuickBooks) is an added advantage.

Strong organizational and attention to detail skills.

Ability to maintain confidentiality and integrity in financial matters.

Strong interpersonal and communication skills.

Fluent in both English and Swahili.

Willingness to learn and work in a team-oriented environment.

Must be based in Arusha.

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Vacancy Advertisement
Hand in Hand Eastern Africa-Tanzania (HIHEA TZ) is a Non-Governmental Organization (NGO) registered in Tanzania since 2018 with a mandate to operate in the country, and part of the Hand in Hand Global Network. Our vision is to empower society, especially women, through the creation of sustainable enterprises and jobs. HIHEA (TZ) currently leads field operations through six branches: Moshi, Arusha, Manyara, Dodoma, Singida, and Meatu.
The organization works with marginalized communities in the areas of economic and social empowerment using a participatory approach aimed at helping people fight poverty and vulnerability. The Hand in Hand enterprise and job creation approach is based on a philosophy of self-help, providing training, skills, and support to enable people living in poverty, particularly women, to build and sustain independent, market-based economic activities. This provides for a higher level of income for them and their families, which in turn contributes to greater food security, better education for children, and increased access to healthcare, improved housing, and overall improved livelihoods.
Vacancy Details
Position: Branch Accountant
Reference No.: HEATZ BA 01/2025(1)
Location: Singida
The position is responsible for effective financial management at the Branch level. Responsibilities include processing of accounting transactions, preparation of branch financial reports, and support on donor compliance and reporting issues in line with professional standards, and the organization’s policies, procedures, structures, and systems.
Duties and Responsibilities:
Collaborate with the Branch Manager to prepare accurate annual budgets.
Monitor and analyze branch budget versus actuals, identifying variances and taking corrective action.
Ensure timely petty cash disbursements, accounting, reimbursements, and update of all relevant expenses.
Raise internal requisitions for all suppliers at the branch according to HIHEA TZ’s procurement policy.
Manage stationery stocks at the branch, conduct monthly stock takes, and analyze variances.
Analyze all expenses in line with approved budgets and liaise with the Branch Manager and Project Accountant regarding any discrepancies.
Timely reconciliation and processing of branch liabilities.
Post transactions and reconcile branch operations (e.g., clientele, savings, loans, fees, revenues, commissions, etc.).
Monitor Branch performance and ensure accuracy of reports, sharing system reports with Branch Manager and staff.
Act as the designated bank agent to access HIHEA TZ bank statements.
Ensure timely preparation of bank reconciliations, stationery reconciliations, and expense posting schedules and send reports to the Project Accountant.
Reconcile fuel receipts with work ticket balances.
Serve as an approver in the MIS system and act as the point of contact on issues regarding system accuracy and availability.
Undertake asset coding, quarterly verification, and submit a signed list of branch assets to HQ.
Participate in the due diligence and evaluation of customer credit applications.
Vet quotations from suppliers to ensure expenses comply with the contractual terms of the project at the branch.
Maintain safe custody of passwords for computerized accounting systems.
Ensure proper record-keeping of auditable documents and source documents for future reference.
Perform trial balance analysis to guarantee correctness of balances and verify journal vouchers raised to correct errors.
Deduct and remit statutory deductions, where applicable.
Support internal audit processes by providing necessary information and acting on feedback.
Safeguard the organization’s assets and resources against financial loss through adherence to professional standards.
Supervise, coach, mentor, and appraise the Accounts Assistant at the branch.
Train and build the capacity of branch staff on accounting and financial management.
Undertake other assignments as directed by the Supervisor.
Job Specifications:
Bachelor’s degree in accounting or finance.
Proficiency in computerized accounting and other computer application packages.
High level of integrity in handling assets and cash-related transactions.
Strong interpersonal skills to relate to people from diverse backgrounds.
Attention to detail for scrutinizing payment supporting documents.
Strong analytical and report-writing skills.
Basic auditing skills.
Effective communication skills in both English and Kiswahili.
Excellent organizational skills.
CPA (T) certification required.
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With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
 
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
 
Key Responsibilities:
Application Deadline: 29th April 2025
Application Language: Please submit your CV in English.
 
Overview
VisionFund Tanzania is owned by VisionFund International, World Vision’s microfinance subsidiary. VisionFund International is differentiated by its integrated approach in working with World Vision’s community-based development efforts to address rural poverty. VisionFund Tanzania (VFT) is currently the fourth largest and the most rapidly growing Microfinance Institution (MFI) in Tanzania. It also has the highest quality portfolio, some of the most efficient operations (second lowest cost per borrower) and is solidly self-sustainable.
 
The Head of People, Culture and Administration is responsible for all aspects of the human resource function within the VisionFund Tanzania Office. Reporting to the Chief Executive Officer, the position is responsible primarily for P&C Strategy, staffing, recruiting, retention, performance management, employee relations, compensation, compliance, individual development and succession planning. The incumbent ensures that HR initiatives are aligned with VFT’s mission, values and long-term business strategy, and that they support the evolving HR needs of the business. The overall objective of the position is to support the development and retention of a high-performance work force and a learning culture.
 
Key Responsibilities
People & Culture strategy

Provides strategic People support and advice on Human Resources issues
Updates the employee handbook on a per need basis, and ensures that all revision and addition to the policies are written in the employee handbook; Informs all concerned staff the changes entered into the employee handbook;
Ensures that good insurance covers for staff are in place that will be of benefit to the organization
All Policies are updated as required quarterly present to board P & C matter
 Recommend employees recognition activities to honour individual milestones and achievements

Manpower planning & Budgets

Contributes and advises in senior management strategic planning, with particular responsibility for HR needs, policies and procedures.
Prepares and submits annual budget and plan for the approval of the senior management team (SMT)
Aligns with SMT on manpower planning

Recruitment and Onboarding 
Job searching tools

Develops letters of appointment, transfer, promotion, and the like; and sends to the concerned staff after approval.
Conducts “due diligence” or the “fit and proper” test to assess the job applicant’s background and character.
Ensures that VF Tanzania maintains a standardized and systematic hiring and recruitment process; develops or updates hiring policies and procedures most appropriate to individual positions.
Coordinates all recruitment for VF Tanzania: reviews staff requisitions, supervises the hiring and contractual process, and arranges for the new employee’s orientation with the immediate supervisor.

Compensation & Rewards

Reviews the benefits scheme (compensation, incentives, and other benefits) on an annual basis; ensures that it is properly administered in accordance with the employee handbook, and if necessary, recommends to the CEO the renewal of the scheme;
Conducts consultations with department heads to determine performance indicators and benchmarks per position;
Periodically carries out salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive schemes for staff.

Performance management & Engagement

Implement and monitor staff performance appraisals is done on a regular basis in Workday
Reviews the performance appraisal & calibration effectiveness in workday
Investigates all disciplinary and grievance cases with the respective staff, provides guidance, and corrective action through counseling, training, or instituting disciplinary procedures;
In consultation with the senior management, develops performance indicators and standards for incentives
Branch efficiency & Effectiveness
Annual safeguarding assessment & Reporting ​

Capability & competency management

Conducts periodic staff training needs and plans for capacity building- training and staff development.
Coordinates and develops the staff development strategy to make sure that the staff continues to achieve professional growth within VF Tanzania
Ensures 100% completion of mandatory annual training
Monthly & quarterly reporting

Employee relations & Change agent 

Staff engagement through annual Voice survey
Support leave management
Advisor P&C whistle-blower Committee on policies & regulations governing staff disciplinary
Coordinates grievance hearing between the staff and  the committees
Staff orientation on MIP / annual BPS
Ethics Points IIM investigations

Procurement and Office Administration

Analyse the purchase request from the user departments and determine the appropriate method of procurement
Provide oversight and guidance to the procurement committee;
Procurement to be in line with the procurement policy

Security management

Handle all security alerts to both staff members and visitors
Facilitate training on security to the staff members
Fleet management
Property management
Stores management 

Required Knowledge and Qualifications

Master/Postgraduate Diploma in Human Resources Management or related field. Bachelors’ Degree in HR, Social Science, Psychology or related field
Experience in using various human resource information systems
Expertise in national labor law, employment legislation & employment practices.
Excellent interpersonal, communications, customer service, consulting, coaching and organizational skills, with a track record of driving change and innovation.
Strong problem solver with strong business skills and strategic acumen, analytical skills, and excellent team-building skills.
Both strategic and tactical: able to lead in a ‘role up your sleeves’ manner that is perceived to be people-centric and effective.
Culturally astute, respectful and tolerant, able to promote and support diversity in the workplace, and able to gain the trust and respect of peers.

Job listings
Travel and Work Environment and Language Requirements

The position requires ability and willingness to travel domestically and internationally up to 25% of the time.
Fluency in written and spoken English

 
Applicant Types Accepted:
Local Applicants Only
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Job Description
Incumbent in this position shall perform all duties related to the review, assessment, and development of business processes. Functioning in a liaison capacity, incumbent should analyze and translate business requirements into system and /or business process changes. Incumbent should act as a change agent to facilitate effective deployments/modifications to current practices.
Roles & Responsibilities
•Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency.
•Reach out to business and project managers in the course of work in order identify and evaluate user and business requirements.
•Create and facilitate cost efficient solutions & analyze systems specification to meet business requirements.
•Ensure accurate documentation that may include all applications aspects such as business requirements, client requirements and technical specifications.
•Carry out research on how technology applications are used and suggest ways for system improvement and efficiency.
•Develop strong relationships with external vendors, business teams, and other upstream and downstream support teams.
•Develop strong technical expertise in banking technology and associated applications to understand the end-to-end transaction flows of applications across Exim bank.
•Perform and seek to continuously improve the monitoring of the application environment and supporting infrastructure.
•Adopt standardization processes, such as the Change Management Process and New Request Process, to ensure effective and efficient workflow.
•Plan and conduct simulation of EOM and EOY runs in Collaboration with Enterprise Solutions Architect unit to eliminate any unforeseen incidents for successful completion of EOD/EOM/EOY batch runs.
•Second level Support for all the issues related to Core Applications.
•Provide and submit updates to Manager Core Applications on a weekly basis.
QUALIFICATION AND EXPERIENCE REQUIRED
•Bachelor’s degree (or equivalent) in IT or Computer Science or related field.
•Minimum (3) three years’ working experience in supporting banking applications and participating in technology projects.
•Good understanding of API-driven integrations and associated languages
•Good Understanding of key peripheral banking applications (SWIFT, Treasury applications, workflow applications and BOT Applications)
•Proven technology back-end skills
•Business processes mapping and modelling
•Strong customer service and troubleshooting skills.
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Job Description
Database Scientist will be responsible collecting, organizing, storing, and retrieving data in a way that is efficient, secure, and meaningful. It involves the design, implementation, and maintenance of systems and practices that ensure data is accurate, accessible, and usable for its intended purpose. Effective data management is essential for businesses and banks to make informed decisions, streamline operations, and comply with regulations.
Roles & Responsibilities
•Data Modeling: Designing and implementing database schemas that reflect the organization’s data requirements and relationships.
•Data Integration: Integrating data from various sources and formats into a unified database system.
•Data Quality Management: Ensuring data accuracy, consistency, and completeness through validation, cleansing, and standardization processes.
•Metadata Management: Managing Metadata to provide information about the structure, meaning, , format, source and usage of data within the bank.
•Data Governance: Establishing policies, procedures, and standards for data management and ensuring compliance with regulatory requirements.
•Master Data Management (MDM): Managing critical data entities to ensure consistency and accuracy across the organization.
•Data Warehousing and Business Intelligence: Building and maintaining data warehouses and BI systems for reporting, analytics, and decision-making purposes.
•Data Lifecycle Management: Managing data throughout its lifecycle, from creation and storage to archival or deletion, ensuring that data is retained for as long as necessary and disposed of securely as per bank and regulatory policies.
•Plans, Designs, and implements Database projects in accordance with Bank’s requirements and Monitor Capacity/Performance of the databases to ensure optimum efficiency in participated projects.
•Identify opportunities that can improve efficiency of business processes.
•Participate in all required meetings with various teams to discuss progress and issues to be resolved, and report progress on agreed timelines with respective stakeholders.
•Serve as a liaison and facilitator between all business units to assist in addressing and resolving database related issues.
•Installing and ensuring there is current hardware firmware version and support license.
QUALIFICATION AND EXPERIENCE REQUIRED
•Degree in Information Systems, Computer engineering, Business Administration or Equivalent.
•Knowledge of structured query language (SQL), Unix and database management systems (DBMS).
•At least 3 years’ relevant experience in the banking industry.
•Knowledge of programming languages such as PHP, Java, VB.net etc.
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Job Description
• To drive and deliver bank business expectations relate to new switch from new products, innovation, support, and expansion.
• The Switch Specialist will be responsible for implementing all Digital Products and providing support related to Switch from a Digital Banking perspective, ensuring timely delivery to meet business requirements.
• He / She will contribute to the maximum utilization of new Switch by introducing new features or enhancements of the existing to support business growth.
• He / She will be the focal point of all matters i.e., subject matter experts related to Switch Product, ATM, POS, Wallets, QR scan, Agency Banking, CMS, Android POS, Schemes (VISA, MC, UPI, AMEX, etc.).
Roles & Responsibilities
•Participating in all projects related to Switch and play a virtual role as intermediate between digital and business units.
•To be a SME for switch products, schemes and other related to switch products.
•Vast understanding on cards operations, support, mandates, and schemes to support business requirements.
•Scan for market and industry trends and the competitive landscape and advice otherwise.
•Understand the market landscape, show curiosity by seeking out market and customer insights, and seeking to translate these into product opportunities.
•Drive end-to-end product management lifecycle.
•Perform analysis and provide data-informed input into the product road map, develop product features, write clear, concise, and comprehensive functional requirements, and coordinate project management and implementation activities.
•Drive analysis, modeling and make recommendations for product pricing.
•Contribute product expertise and collaborate effectively with other key stakeholders in Business, Technology, Operations, Marketing, and Sales.
•Work effectively with card scheme partner and resources to achieve key milestones.
•Strategic Planning: Analyze market trends, assess internal capabilities, and contribute to the bank’s strategic planning process.
•Business Strategy: Participate in the development and implementation of the overall business strategy for the Cards & Payment Services Department, with a particular focus on optimizing credit card profitability and portfolio risk management.
•Keep Head of Digital and other stakeholders well-informed of project progress, issues, risks, and product performance.
•Consistently drive towards achieving key performance indicators and targets.
QUALIFICATION AND EXPERIENCE REQUIRED
•Bachelor’s degree, preferable in fields of information technology, computer science, business, banking and finance or other relevant academic backgrounds, preferably with a significant track record in managing digital channels Excellent technical skills, project management abilities,
•Strong Inter-personal skills and ability to influence other functions and Strong Communication skills – oral, written & presentation.
•Strong skills in cards, schemes, and switch implementation.
•Knowledge and understanding on how schemes operate with new trends in switching and operations.
•At least 3+ year of relevant working experience in Switch, cards, Digital space, digital marketing and innovation, MNO’s or fintech or as aggregator.
•Able to work independently, organized, creative and attentive to details.
•Be a good team player, self-motivated with positive thinking plus able to deliver multiple projects/tasks.
•Project Management and Change Management skills and Excellent communication and interpersonal skills.
•Scheme certification or training like MC, VISA, Business analyst, Digital Products or any certification in digital space will be added advantage.

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Job Description
Responsible for promoting and selling the acquiring business of the Bank, He/ She will be responsible for identifying potential merchants and driving acquisition through team and branches. Responsible for meeting or Exceeding NTB Volume as assigned.
Roles & Responsibilities
•Develop and execute customized territory business plans to increase sales volume and market share within Merchants space in the regions as assigned.
•Create new sales and revenue generating opportunities as appropriate.
•Utilize a consultative sales approach that ensures that the client’s business objectives are met, and that the performance metrics of their payment portfolios are maximized.
•Prepare proposals, high impact sales presentations and negotiate contractual relationships with new and existing customers.
•Contribute to the development of Merchant Acquiring strategy
•Develop partnerships and campaigns with merchants as per assigned portfolio and territory to grow revenues and brand visibility for both during the year.
•Monitor merchants with dormant and low/zero volume and recover PoS during the assigned year.
•Handle all chargeback and disputes for all merchants as they are reported and work with internal departments till closure.
•Deliver POS terminals within the assigned SLA
•Assist line manager in driving the acquiring strategy and any work / project assigned.
Reporting
•Develop deep understanding of the merchant business and provide analytical and strategic reports for NTB (weekly) that will help to track business in relation to business objectives.
•Prepare and maintain daily, weekly, monthly, quarterly and annual sales call reports.
•Provide competitor intelligence reports on products and tariffs.
•Ensure merchant Database and PoS Verification tables are updated
•Prepare a strong pipeline based on the target segment and other factors by coordinating with Branches and RMs.
QUALIFICATION AND EXPERIENCE REQUIRED
•Bachelor’s degree in Business Administration, Finance, Marketing, or any related field.
•2+ years of experience in similar positions.
•Experience working with agents or merchants, with a focus on customer service and relationship management.
•Strong interpersonal and communication skills for effective interaction with merchants, agents, and team members.
•Ability to work independently and as part of a team in a fast-paced environment.
•Good analytical and problem-solving skills.
•Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
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With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
MAJOR RESPONSIBILITIES
Activity
Budget Management and Monitoring. (20%)

Monthly analysis and Monitoring of projects budgets to ensure proper charging of projects expenses and spending as per approved Project budget.
Provide lead in budgetary control to ensure that activities are implemented within approved budget
Lead in the preparation and revision of budgets and implement budgetary management strategies.
Perform Monthly financial analysis and share with project management for decision making.

 
End Results

All project expenses are allowable, reasonable and allocable
No disallowed costs
No overspending or underspending
Budget revisions done timely
Timely and accurate decision making by project management based on the financial report

Activity
Partner Management (20%)

Conduct Quarterly partner visit for financial review and capacity building in finance and budget management.
Reviewing partners Monthly financial reports and posting them into the accounting system on time.
Build Partners Capacity in Financial management, fixed asset Management and donor guidelines to ensure Grants Compliance.

End Results
The capacity of the partners is built and they implement and comply with the grants compliance which leads to consistent, effective, and efficient financial management system.
Activity
Financial Management (25%)

Examine financial data for accuracy and compliance with policies and procedures and ensure financial integrity and build financial and resource management capacity.
Coordinate and facilitate Project Visits for review of ongoing constructions, ongoing seminars and verification of delivered items to beneficiaries prior to payment.
Provision of technical assistance and awareness to project staff on all financial related issues.
Maintain the project assets and have an updated asset register as per the donor and WV regulations.

End Results
Compliance with Donor and WV Guidelines
Activity
Establish internal controls using policy and guidelines and generally accepted accounting standards for the prevention of waste and fraud (10%)
End Results
Zero tolerance to fraud is adhered to
Activity
Ensure that project procurements are done on timely basis and as per WV policies (10%)
End Results
Procurement done on timely manner as per the procurement plan
 
Activity
Ensure that all project staff submit timesheets and Labour distribution reports as per the donor and WV guidelines. (5%)
End Results
Salary Reconciliations done on monthly basis
Activity
Provide timely responses on project financial related matters (5%)
End Results
Financial Issues are resolved on time
 
KNOWLEDGE/QUALIFICATION FOR THE ROLE
 
Required Professional Experience

Minimum of five years in progressive working experience in donor funded environment with adequate exposure to project accounting, financial management including budgeting, grants, contracts and partner management.
Minimum three years of experience from an international NGO experience is preferred.
Demonstrated experience and skills with budget preparation and analysis, financial, reporting preparation and presentation and the proven ability to translate technical, financial data into informative reports
Reporting preparation and presentation and the proven ability to translate technical
Financial data into informative reports.
Advanced computer skills in MS Office programs, particularly Excel
Prior staff supervisory experience and strong organizational skills are desired
Excellent oral and written English skills.

 
Required Education, training, license, registration, and certification

Bachelor degree in Accounting/ Finance/Equivalent.
Professional qualification in accountancy such as ACCA or CPA is an added advantage

 
Preferred Knowledge and Qualifications

Demonstrated ability in supervision
Experience in managing donor funds
Working knowledge of international donor funded projects/Other grants operations, finance services and practices
Good planning and organizational skills
Tact and diplomacy in dealing with staff-related to work environment needs
Ability to maintain effective working relationships with all levels of staff and public
Experience working with an international organization will be an added advantage
Excellent computer skills in Excel & Sun-systems accounting software

 
Travel and/or Work Environment Requirement
Job listings
Travel to the field to support the project team as required
 
Physical Requirements
To be located in Dar es salaam.
 
KEY WORKING RELATIONSHIPS
 
Contact (within WV or outside WV)
Grants Finance Manager SO
Reason for contact
For technical support on grants compliance and donor regulations
Frequency of contact
As and when needed
 
Contact (within WV or outside WV)
Grants Finance Manager NO
Reason for contact
For technical support on grants compliance and donor regulations
Frequency of contact
As and when required
 
Contact (within WV or outside WV)
Project Manager
Reason for contact
This is the first line manager for administration guidance and project management
Frequency of contact
Daily basis
 
Contact (within WV or outside WV)
Cluster Senior Finance Administration Officer
Reason for contact
This is a co-worker at the cluster level making it possible to coordinate the payment and financial issues
Frequency of contact
Daily basis
 
DECISION MAKING
Decisions are escalated through Grants and Finance Manager and Director of Finance and support services.
 
CORE COMPETENCIES
☒ Be Safe and Resilient
☒ Deliver Results
☐ Build Relationships
☒ Be Accountable
☒ Learn and Develop
☐ Improve and Innovate
☐ Partner and Collaborate
☐ Embrace Change
 
Disclaimer: World Vision does not, and will never solicit money for any part of its recruitment processes including short-listing, interviews, background, and/or medical check-ups. Please be cautious, and if you have any questions and/or would like to report what you believe to be a fraudulent World Vision recruitment person(s) or agency, please email us through www.worldvisionincidentreport.ethicspoint.com  or undefined
 
Applicant Types Accepted:
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Job Summary

Position:         
Human Resources Officer – 1 post

Reports To: 
Senior Human Resources and Administration Manager

Work Station:   
Dar es Salaam

Apply By:
30th April, 2025

Institute Overview 
Ifakara Health Institute (IHI) is a leading research organization in Africa with a strong track record in developing, testing and validating innovations for health. Driven by a core strategic mandate for research, training and services, the Institute’s work now spans a wide spectrum, covering biomedical and ecological sciences, intervention studies, health-systems research, service delivery and policy translation. 
 
Position Summary 
Ifakara Health Institute seeks a qualified Human Resources Officer with ability to work in a complex environment, able to perform multiple tasks, meet deadlines. The Officer will be reporting directly to the Senior HR and Administration Manager and play a pivotal role in devising and executing strategies for talent acquisition, retention, and development within the organization. The Officer will also be responsible for overseeing the management and administration of the organization’s HR functions including work permit acquisition, performance management and all compliance issues while promoting a healthy workplace culture.
Duties and Responsibilities Talent Acquisition, Recruitment and Retention Strategy

Collaborate with department heads and hiring managers to identify staffing needs and develop effective recruitment strategies aligned with the Institute’s objectives.
Implement innovative sourcing methods to attract diverse talent pools while ensuring compliance with donor and IHI guidelines.
Take the lead in the candidate sourcing, screening, selection, and interview process, as well as in onboarding and documentation.
Contribute to the design and execution of training and development initiatives tailored to the needs of the organization.
Analyze HR metrics, generate insightful reports, and present findings to aid decision making processes related to talent management within IHI.
Identify opportunities for refining talent management practices, and contributing to the enhancement of HR systems, policies, and procedures to ensure effectiveness and efficiency.

Compensation and Benefits Management

Monitor market trends and industry standards to ensure the organization’s salary structure remains competitive and compliant with relevant regulations.
Administer employee benefits programs, including health insurance, retirement plans, wellness initiatives, and other supplementary benefits.
Develop, update, and communicate compensation and benefits policies, ensuring compliance with relevant labor laws, regulations, and internal policies.

Employee Relations Management and Performance Management

Serve as the primary point of contact for employees seeking guidance on workplace issues, conflict resolution, and grievances.
Support the performance management process by advising managers on handling performance related issues, including disciplinary actions, warnings, and terminations when necessary.
Collaborate with HR and management to develop strategies to enhance employee engagement and foster a positive organizational culture.
Participate in the design, implementation, and maintenance of performance management systems and processes within IHI.
Coordinate performance appraisal cycles, ensuring timely and objective assessments of employee performance against set goals and competencies.

Team management and leadership.

Provide leadership, supervision, and guidance to HR Assistants, fostering a environment conducive to their professional growth.

Qualification and Experience

Bachelor’s degree in human resources management or a related field.
A master’s degree or additional certifications are advantageous.
Minimum of 5 years’ experience as an HR Generalist, including two years at the supervisory level.
Proven experience in recruitment and selection processes, preferably within a large company or corporate environment.
Experience in salary administration, compensation, and benefits management, preferably within a large organization.
Experience in employee relations or a related HR function, preferably in a similar capacity within a corporate setting.
Experience in work permit acquisition.
Experience in performance management, performance evaluation methodologies, goal-setting techniques, and performance improvement strategies.

 Skills and Competencies

Demonstrated leadership skills and experience in building and maintaining productive working relationships with colleagues and the host government.
Ability to work in a complex environment with multiple tasks, short deadlines, and intense pressure to perform.
Excellent interpersonal skills, inspiring teamwork and motivating fellow team members, and partners to achieve results.
Excellent written and oral communication and presentation skills in English and Kiswahili.
Adhere to IHI core values (Integrity, Initiative, Equity, Excellence, Accountability).

Remuneration  
An attractive and competitive remuneration package will be offered to successful candidates as per IHI salary scales.
Equal Opportunity
IHI is an equal opportunity employer. We prohibit intentional biases or discrimination and harassment of any kind at the work place and during recruitment. All employment decisions are based solely on job requirements and individual qualifications, and our recruitment process is governed by the labour laws of Tanzania.
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ICT Officer Grade II (Hardware Maintenance) (1 Position(s))
Responsibility:
Duties and Responsibilities

Routine Maintenance & Support
Perform regular cleaning, diagnostics, and preventive maintenance on hardware devices such as computers, printers, servers, monitors, photocopiers, projectors, and TVs to ensure their smooth operation in academic and research settings.
Troubleshooting and Repairs
Quickly diagnose and resolve hardware issues, minimizing downtime for students and faculty. This includes resolving issues like paper jams, ink issues, projector malfunction, and TV connectivity problems.
Installation and Configuration
Install new hardware devices and configure them for use in classrooms, labs, and research areas. This includes setting up projectors, printers, copiers, and interactive boards.
Technical Support
Provide on-demand technical support to faculty, staff, and students experiencing hardware-related problems, ensuring minimal disruption to academic activities.
Train end users
Provide training to end users on new device and new hardware installed
Hardware Inventory Management
Track and manage hardware assets across the campus, ensuring that all devices are operational and properly maintained. Handle hardware procurement and stock management.
Documentation
Maintain clear records of repairs, maintenance schedules, and inventory for all hardware used in teaching, learning, and research environments.

Skill :
Knowledge, Technical Skills and Abilities
Technical Skills

Hardware Troubleshooting & Support
Strong understanding of and ability to support various office and classroom’s hardware devices such as printers, copiers, projectors, interactive whiteboards, smart TVs, and AV systems used across campus.
Proven ability to diagnose and resolve issues related to hardware functionality, ensuring minimal disruption to university activities. This includes issues such as paper jams in printers, connectivity problems with projectors or smart TVs, and malfunctioning interactive displays.
Printer and Copier Maintenance and Support
Hands-on experience supporting different types of printers and copiers (e.g., network printers, multifunction printers, laser and inkjet printers).
Capability to troubleshoot, perform routine maintenance (e.g., replacing toner, fixing paper jams), and ensure devices are networked correctly for optimal usage by faculty, staff, and students.
Projector and Audio-Visual Equipment Support
Experience in setting up, configuring, and maintaining projectors, AV equipment, and audio systems used in classrooms, lecture halls, and conference rooms.
Ability to troubleshoot common issues such as lamp failure, connectivity problems, and display issues during lectures or events.
TVs and Interactive Whiteboards Support
Support for smart TVs and interactive whiteboards, ensuring they are integrated and functioning properly for teaching and learning.
Troubleshooting issues related to connectivity, display resolution, and device configurations for optimal use in educational settings.
Preventive Maintenance
Perform routine preventive maintenance on devices (e.g., cleaning, software updates, calibration) to extend their lifespan and reduce the frequency of breakdowns.
Ensure all devices are properly maintained to prevent unexpected failures, allowing teaching, learning, and research activities to continue uninterrupted.
Technical Documentation & Reporting
Maintain accurate records of hardware repairs, part replacements, and preventive maintenance schedules.
Provide reports on hardware usage and any technical issues that may affect university operations.Soft Skills and Abilities
Problem-Solving & Critical Thinking
Ability to quickly assess and resolve hardware issues to ensure minimal disruption in university activities such as lectures, research, and student work.
Attention to Detail
Ensure all hardware devices are functioning optimally and that all maintenance tasks are completed correctly.
Effective Communication
Ability to communicate clearly with faculty, staff, and students to understand their hardware issues and provide solutions in a timely manner.
Customer Service Orientation
Strong interpersonal skills to assist end-users with hardware issues and deliver a positive experience across the university.
Team Collaboration
Ability to work effectively within a team, collaborating with other departments such as IT support, facilities, and administration to provide seamless hardware support.Additional Skills
Multitasking & Time Management
Ability to manage multiple hardware-related requests and maintenance tasks simultaneously, ensuring timely resolution.
Inventory Management
Ability to track hardware devices, ensure adequate stock of consumables (e.g., toner, lamps), and manage equipment procurement for the university.
Basic IT Support
Understanding of basic IT support procedures to troubleshoot minor network issues or connect hardware to the University’s infrastructure.

Qualification Required:
Educational Qualifications

Bachelors degree in Information Technology
Computer Engineering, Electronics
Other related computer studies from a recognised higher learning institution.

Experience :
At least two (02) years of experience in hardware maintenance in an academic or enterprise environment.
Job Opening date : 14-Apr-2025
 
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