Job Region: Tanzania

Job Overview: Human Resource Manager (Hospitality Industry)
Location: Dar es Salaam, Tanzania
 
We are seeking a highly skilled and experienced Human Resources Manager to join our team in the hospitality sector based in Dar es Salaam.
The ideal candidate must have a minimum of 7 years of proven experience in HR, preferably within the hospitality industry. The candidate should possess strong knowledge of HR practices, labor laws, recruitment, employee relations, performance management, and payroll coordination.
 
Key Responsibilities:
              •            Oversee recruitment and on boarding processes
              •            Manage employee relations and disciplinary procedures
              •            Ensure compliance with labor laws and company policies

              •            Coordinate payroll and staff benefits
              •            Develop and implement HR strategies and policies
 
Requirements:
              •            Bachelor’s degree in Human Resources, Business Administration, or related field
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Job Advertisement: Personal Assistant
Location: Zanzibar, Tanzania
We are seeking a highly organized and experienced Personal Assistant to provide executive support to senior management.
The ideal candidate must have a minimum of 10 years of proven experience in a similar role, with excellent administrative, communication, and time management skills.
Key Responsibilities:

Manage schedules, meetings, and appointments
Handle correspondence, emails, and phone calls
Prepare reports, presentations, and documents
Coordinate travel arrangements and logistics
Maintain confidentiality and handle sensitive information

Requirements:

Bachelor’s degree in Business Administration or related field
Minimum of 10 years’ experience as a Personal Assistant or Executive Assistant
Strong organizational and multitasking skills
Excellent written and verbal communication skills
High level of professionalism and discretion

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Base Location: Dar Es Salaam, Tanzania
Contract Duration: One Year with possibility of extension
Desired Start Date: ASAP
ORGANIZATION SUMMARY:
Qatar Charity (QC) is a prominent non-governmental organization dedicated to both relief and development, with significant regional influence in East Africa. It strives to transform adversity into opportunity for the world’s most vulnerable populations by bridging emergency relief efforts with sustainable community development initiatives. Committed to the principles of partnership—equality, transparency, accountability, and integration—QC upholds the core humanitarian values of independence, neutrality, and impartiality in its collaborations with various humanitarian and development partners. Over the past three decades, QC has demonstrated remarkable growth and institutional development, now operating in over 70 countries with field offices in 40. It has been a member of the United Nations Economic and Social Council since 1997 and actively participates in global networks, including the START Network.

Job Summary:
The Relief and Partnership Coordinator oversee humanitarian response operations and leads the development of partnerships and consortium engagements with INGOs, UN agencies, and other key stakeholders. The role emphasizes high‑quality emergency programming, proposal development, donor engagement, and identifying partnership opportunities to enhance Qatar Charity’s humanitarian impact in Tanzania.
Job Responsibilities:
Emergency Response & Humanitarian Programming

Oversee humanitarian needs at the country level, including project management, contingency planning, logistics, and security.
Lead rapid needs assessments during emergencies in collaboration with government authorities and local partners.
Coordinate the design and implementation of emergency response projects (food, NFIs, shelter, WASH, health).
Ensure proper targeting of vulnerable groups including women, children, the elderly, and persons with disabilities.
Establish strategic direction for emergency relief programming in coordination with the program team.
Design, resource, and implement emergency programs addressing short‑ and long‑term needs of crisis‑affected communities.
Ensure effective implementation and financial management of relief projects in accordance with QC and donor guidelines.
Oversee accountable and transparent distribution of food and NFIs.
Ensure safeguarding and PSEA standards are mainstreamed across all activities.
Maintain functional and accessible beneficiary feedback and complaint mechanisms.

Project Planning, Finance & Reporting

Lead the development of relief proposals, project cards, and budgets in alignment with QC Relief Department (HQ) guidelines.
Ensure proper financial management and compliance with donor regulations.
Prepare and submit monthly and ad‑hoc progress reports, including achievements, caseload updates, and impact stories.
Produce assessment reports, situation reports, and distribution and donor reports.
Maintain accurate and updated databases on beneficiaries, distributions, and resource utilization.
Document lessons learned, best practices, and case studies for knowledge management.

Partnership Development & Consortium Building

Explore, identify, and pursue partnership and consortium opportunities with INGOs and UN agencies.
Lead and contribute to proposal writing, concept notes, and program development for joint initiatives.
Identify donor funding windows suitable for consortium‑based emergency and development programming.
Facilitate engagement meetings with partners to explore collaborative programming.
Support the development of partnership agreements, MOUs, and consortium frameworks.
Ensure QC’s humanitarian priorities are integrated in consortium proposals and discussions.
Coordinate internal alignment on partnership opportunities with field teams and management.

Coordination, Representation & Networking

Represent Qatar Charity in coordination platforms, cluster meetings, joint assessments, and inter‑agency forums.
Liaise with government bodies, INGOs, UN agencies, and other stakeholders to ensure coordinated humanitarian action.
Participate in joint assessments, strategy discussions, and multisectoral planning forums.
Promote QC’s relief and partnership work across relevant networks.

Qatar Charity’s Core Values and Commitments

Qatar Charity requires its staff and employees to uphold the values and principles delineated in the Qatar Charity Code of Conduct.
Qatar Charity implements and rigorously enforces policies pertaining to Beneficiary Protection from Sexual Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity Anti-Retaliation, and Combating Trafficking in Persons.
Qatar Charity is dedicated to ensuring that its staff members are well-suited to work with children and possess the necessary knowledge to uphold and adhere to Qatar Charity’s Safeguarding Policy
Any personal data collected during this recruitment process may be transferred outside the United Republic of Tanzania only in compliance with the Personal Data Protection Act, 2022 and applicable regulations. Cross‑border transfers will be undertaken with appropriate safeguards to ensure that your personal information remains protected, and only to jurisdictions that provide adequate data protection standards.

Qualifications and Skills:

Bachelor’s degree in Humanitarian Studies, International Relations, Development Studies, Social Sciences, or a related field.
Master’s degree (preferred) in Humanitarian Action, Disaster Management, International Development, or related specialization.
Minimum 3–5 years of experience in humanitarian program management, emergency response, or related fields.
Experience in proposal writing, donor engagement, or partnership development with INGOs or UN agencies.
Knowledge of humanitarian standards including Sphere, CHS, and Do No Harm.
Proven experience managing emergency response projects in complex or rapid‑onset contexts.

Technical Competencies

Strong skills in project design, proposal development, and preparing donor‑compliant budgets.
Knowledge of humanitarian coordination, emergency response mechanisms, and cluster systems.
Skills in developing needs assessments, situation reports, and project documentation.
Ability to manage project finances and ensure compliance with guidelines.

Data management skills including tracking, reporting, and analysis.
Understanding of protection principles, safeguarding, and PSEA integration.

Behavioural & Soft Competencies

Excellent communication, negotiation, and relationship‑building skills.
Strong analytical and problem‑solving abilities.
Ability to work under pressure in emergency environments.
Team‑oriented mindset with strong coordination abilities.
High degree of integrity and professionalism.
Cultural sensitivity and ability to work with diverse communities.

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POSITION: Supply Chain Lead
REPORTS TO: FINANCE CONTROLLER
LOCATION: DAR ES SALAAM, TANZANIA
Job Summary:
The Supply Chain Lead is responsible for executing end to end supply chain functions, including the ordering, issuance, and tracking of medical consumables across all AHN centers and the central warehouse in Tanzania. This role also oversees the procurement of medical equipment for AHN facilities and supports the distribution of medical equipment to external clients as part of the company’s distribution business. The ideal candidate will ensure timely, accurate, and cost-effective supply chain operations that support clinical service delivery and business growth.
KEY RESPONSIBILITIES:
Procurement & Vendor Management

Build and maintain relationships with suppliers of various sizes for both local and international procurement of medical consumables and equipment.
Establish and maintain regular communication with vendors to place, follow up, and expedite orders to meet delivery timelines.
Liaise with the Tanzania Food & Drug Authority (TFDA) for timely processing of licenses, special permits, and regulatory approvals.
Identify and collaborate with reliable vendors to ensure consistent equipment shipment and support contract negotiations and business planning.

Inventory & Warehouse Operations

Coordinate with AHN centers to monitor inventory levels, reorder stock, and ensure availability of critical medical equipment and supplies.
Learn and maintain inventory records using warehouse management software to ensure accuracy and real-time updates.
Receive and properly store incoming supplies, segregate damaged or expired stock, and support regular inventory audits.
Record and report stock discrepancies for timely resolution and accurate tracking.
Maintain inventory records using Sage warehouse management software, ensuring data accuracy and real-time stock updates.
Analyze inventory data from Sage to identify usage trends, flag slow-moving or fast-moving items, and optimize reordering decisions.

Distribution & Logistics

Build and manage shipment schedules from the warehouse to AHN centers, ensuring timely and accurate order fulfillment.
Coordinate packaging, dispatch, and delivery of clinic and warehouse orders, managing drivers to meet protocols and service expectations.
Manage AHN’s fleet of vehicles to ensure zero downtime and oversee drivers to achieve 100% on-time and complete (OTC) product delivery.
Proactively resolve logistical and shipment issues with minimal supervision.

Stakeholder & Customer Engagement

Interface with the CEO, COO, and Country Head to align capital equipment inventory with new center build plans.
Form and maintain positive relationships with customers and respond promptly to their needs, maintaining a <1 business day response policy.
Process customer orders accurately and collaborate with the Financial Controller to generate and issue invoices.
Deliver exceptional customer service throughout the supply chain process.

Strategic & Growth-Oriented Support

Scale supply chain operations to support organizational growth and expanding geographical presence.
Lead continuous improvement initiatives and contribute to business planning for the equipment distribution arm.
Leverage supply chain data to generate actionable insights that improve inventory accuracy, cost control, and demand forecasting.
Perform other related duties as assigned to support supply chain excellence.

Supervisory Responsibilities (Direct Reports):

Supply Chain Officer (s)
Supply Chain Assistant

Desired Competencies:

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (required)
Minimum of 2-3 years of experience in supply chain, procurement, or logistics
Experience in the healthcare sector is a strong advantage
Strong analytical and problem-solving skills with attention to detail
Proficiency in inventory and procurement systems; experience with Sage is preferred
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Data analysis and Economic Resource Planning/Inventory Management software’s.
Demonstrated ability to build and maintain effective relationships with suppliers, vendors, and customers
Strong interpersonal skills and ability to work cross-functionally with internal teams and external stakeholders
Excellent written and verbal communication skills
Ability to prioritize tasks, manage time effectively, and work under pressure
Basic understanding of inventory management, stock recordkeeping, and safe storage of medical supplies
Familiarity with logistics coordination and delivery protocols
High level of integrity, professionalism, and accountability
Strong passion for Africa Healthcare Network’s mission to improve access to quality kidney care across Africa

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Job Opportunity – Pharmacy Telesales Agents
Position Telesales Agent
Location Dar es Salaam
Reporting to Commercial Manager
Position Overview We are seeking a proactive, persuasive, and customer-oriented Telesales Agent to drive sales through outbound and inbound calls, promote pharmaceutical and consumer health products, and support customer order fulfillment. This role is ideal for someone who is confident on the phone, understands pharmacy-related products, and is motivated by meeting and exceeding sales targets.
Who Are You?

You are confident, articulate, and comfortable engaging customers over the phone.
You are persuasive, goal-oriented, and motivated by results.
You are organized, disciplined, and able to manage multiple customer interactions efficiently.
You are committed to ethical selling and delivering excellent customer experiences.
You take ownership of your sales pipeline and consistently follow up on leads.

What You’ll Do

Make outbound calls to existing and potential customers to promote products and generate sales.
Receive and professionally handle inbound customer calls and inquiries.
Explain product features, pricing, availability, and promotions clearly and accurately.
Persuade customers to place orders and build long-term customer relationships.
Follow up on leads, quotations, and previous orders to maximize conversion.
Accurately process customer orders and ensure proper documentation.
Maintain up-to-date customer records and sales data.
Consistently work towards achieving and exceeding individual and team sales targets.
Provide basic market and customer feedback to the Commercial Manager.

What We’re Looking For

Good knowledge of common pharmacy, OTC, cosmetics, and personal care products.
Minimum of 2 years’ experience in Telesales, call center sales, pharmacy sales, or FMCG sales.
Excellent verbal communication, persuasion, and listening skills.
Strong customer service orientation and professionalism.
Basic computer literacy and ability to work with sales systems and records.
Ability to work under pressure and meet daily and monthly targets.

Why Join Us? You will be joining a fast-growing pharmaceutical company based in Dar es Salaam, where your performance will directly contribute to revenue growth and customer satisfaction. You’ll work within a modern, AI & ML-powered managed marketplace that is transforming the pharmaceutical supply chain and empowering independent pharmacies across Africa—within a professional, supportive, and performance-driven environment with opportunities for growth.
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