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Customer service officer – Tabono Consult Limited
Organization
Tabono Consult Limited
Registered address
6th Floor, Nobel Center Victoria, Suite 605Plot 89 Bagamoyo RoadDar es Salaam, Tanzania
Contact information
Office telephone: +255 747 777 111Mobile telephone: +255 718 374 891Website: https://tabono.co.tz
Services offered by Tabono Consult Limited
Tabono Consult Limited provides the following services:

Recruitment
Payroll management
Manpower outsourcing
Business advisory
HR consultancy

Job details
Job title
Customer Service Officer
Location
Dar es Salaam, Tanzania
Role overview
Tabono Consult Limited, on behalf of its client, is looking for an experienced Customer Service Officer based in Dar es Salaam.
This role blends sales drive with customer care. The successful candidate will serve as the primary internal contact for clients, managing inbound inquiries, ensuring high customer retention, and delivering exceptional support.
Key responsibilities
The Customer Service Officer will be responsible for:

Handling client phone calls, processing orders, and managing account inquiries smoothly.
Maintaining a patient, calm, and kind demeanor when interacting with customers to resolve issues.
Coordinating between field sales teams and clients to ensure smooth service delivery.

Requirements
Applicants should meet the following requirements:

Exceptional communication skills with a patient, calm, and customer-first mindset.
Proven experience in retail customer service, account management, or telephone-based sales.
Experience handling customer relations in a hardware, building, or construction materials environment will be an added advantage.

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Maintenance & showroom engineer – Tabono Consult Limited
Organization
Tabono Consult Limited
Registered address
6th Floor, Nobel Center Victoria, Suite 605Plot 89 Bagamoyo RoadDar es Salaam, Tanzania
Contact information
Office telephone: +255 747 777 111Mobile telephone: +255 718 374 891Website: https://tabono.co.tz
Services offered by Tabono Consult Limited
Tabono Consult Limited provides the following services:

Recruitment
Payroll management
Manpower outsourcing
Business advisory
HR consultancy

Job details
Job title
Maintenance & Showroom Engineer

Location
Dar es Salaam, Tanzania, with site visits
Role overview
The Maintenance & Showroom Engineer will oversee the setup and physical maintenance of the hardware showroom, handle technical material issues, and conduct field or site visits to assist with product setups.
This role is suitable for a candidate with a technical or engineering background who can support showroom installations, troubleshoot product-related technical issues, and safely operate the company vehicle for site visits and logistics.
Key responsibilities
The Maintenance & Showroom Engineer will be responsible for:

Maintaining and optimizing layout installations within the hardware and building materials showroom.
Conducting site visits to assist with product applications or troubleshoot technical issues.
Handling installations, such as lighting and sanitary fixtures, as well as general showroom maintenance.
Safely operating the company vehicle for site visits and logistics.

Requirements
Applicants should meet the following requirements:

Must possess a valid driving license.
Technical or engineering background relevant to fittings, fixtures, or showroom setups.
Experience in a hardware shop, building materials shop, or construction environment will be an added advantage.

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Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
The function reports into the Head of Markets Sales within the CIB Markets function in the country. This is a management role requiring the holder to be a mature member of the CIB Markets Sales team, in a customer facing relationship management role. Responsibilities include developing a portfolio of clients taking up derivatives products, operating with business flair; sound understanding of the Markets functions and the Bank’s customer base. The incumbent should have full knowledge of Markets products and services and proactively apply the same in the provision of value adding Markets solutions to customers identified needs, while also balancing interaction with the other two key areas of CIB Markets in driving the overall business strategy. The role calls for interaction with colleagues from other functional areas of the bank primarily Corporate Banking, Business Banking, Investment Bank, Trade Finance and Retail, while focusing on contributing to the bank’s overall business strategy, risk, cost, and revenue targets.
Purpose of the Role
• Actively participate as a team member of the CIB Markets Sales function.
• To become the preferred point of contact both externally and internally for provision of Markets Sales derivatives products.
• To become the bridge between the interests of the Corporate and Commercial and the marketplace for Markets products, strategies and structured solutions.
• Exploring and developing business opportunities in the Markets Sales function specifically Risk Management Products proposition.
• Balanced interaction with the other two key areas of CIB Markets in driving forward the Markets business strategy.
Job Description
Main accountabilities and approximate time split
 
Key Responsibilities
 ·       Managing a portfolio of customers to offer Markets’ Risk Management Products (RMPs) proposition and understanding to clients (including internal customers);
·       Product and Technology sales including Absa Access FX, Investment and Risk Management Products
·       Trading with customers directly as required.
·       Develop close contacts with b Commercial Relationship Managers and customers.
·       Promote the expansion and penetration of CIB Markets business into customer segments i.e., RBB and Corporate and expand the customer base.
·       Meet the various delegated volume and profitability targets.
·       Ensure that Absa Group Limited (AGL) policies and procedures and relevant credit limits are always adhered to.
·       To identify personal knowledge gaps and ensure that a self-training and development plan exists.
·       Assist the Head of Markets Sales in compiling an annual Markets Strategic business plan and ensure that regular monthly feedback on performance is available.
 
Personal Attributes
 ·       Business awareness.
·       Quick thinker who is not afraid to act decisively.
·       Strong ability to manage relationships.
·       Ability to work in a dealing room environment.
·       Innovative.
·       Be able to use own initiative and take decisions with authority and confidence.
·       Have a high ethical and moral code.
·       Always behave professionally.
·       Show effective marketing, negotiation and influencing skills.
·       Be a first-class verbal and written communicator.
 
Required Skills and Experience
 ·       Effective trading ability and good track record.
·       Exposure in Global Markets Sales.
·       Degree to honors level, postgraduate qualification preferred.
·       Sound understanding of balance sheet and income statement analysis.
·       Basic level ACI Dealing Certificate.
·       2 years banking experience 1 of which should have been in a Global Markets environment.
·       An understanding of financial risk management strategies and tools.
·       A good knowledge of Financial Markets products, services, strategies, and back-office operations.
·       A good general knowledge of other bank products, in particular trade and structured trade finance, forfaiting, and merchant banking products.
·       A general knowledge of merchant banking products.
 
Risk and Control Objective
 
·       Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
·       Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
·       Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
·       Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
·       Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
·       Continuous and proactive engagement with regulatory bodies, unions where applicable
·       All mandatory training completed to deadline
 
Knowledge Required
·       Knowledge of a Bank’s products, services and/or another specialist knowledge
·       A full understanding of the policies, processes and ethical issues surrounding CIB Markets business.
·       Knowledge of other parts of the CIB Markets.
·       A good understanding of the workings of the Corporate, Retail and Merchant Banking operations.
·       A willingness and ability to pro-actively manage customer relationships through on-site visits, presentations, and social gathering.
 
Exceptional Aspects of the Role
·       A high level of self direction is expected at this level.
·       A total commitment to sales and customer orientation.
·       Frequent need to work outside the normal working hours.
·       Assisting in the management of customer bank relationships across different lines;
·       The role is expected to be increasingly risk oriented with an increasingly dynamic market presence.
 
Absa Values
Absa’s Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
·  Trust
·  Resourceful
·  Stewardship
·  Inclusive
·  Courage
Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
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Assistant Relationship Manager – Absa Bank Tanzania
Job details
Job title: Assistant Relationship ManagerOrganization: Absa Bank TanzaniaLocation: Absa House – ABTEmployment type: Full timePosted: TodayApplication deadline: May 23, 2026Time left to apply: 4 daysJob requisition ID: R-15987088
About Absa
Empowering Africa’s tomorrow, together… one story at a time.
With over 100 years of rich history, Absa is strongly positioned as a local bank with regional and international expertise. A career with Absa offers the opportunity to be part of an exciting growth journey, helping to reset the future and shape the destiny of a proudly African group.
My Career Development Portal
Wherever you are in your career, Absa is here for you. Design your future. Discover leading-edge guidance, tools, and support to unlock your potential.

Job summary
The Assistant Relationship Manager will support the Relationship Manager in delivering the full-year short-term plan, including revenue and balance sheet growth across assets and liabilities.
The role also involves active use of Salesforce for pipeline management and call report logging, supporting client engagement, improving service delivery, managing client surveys and complaints, and helping Absa become the preferred banking partner for clients.
Key responsibilities

Support the Relationship Manager to deliver full-year targets, including revenue, assets, and liabilities.
Actively use Salesforce for pipeline tracking and call report logging.
Support client engagement and service delivery to strengthen client relationships.
Manage client surveys and complaints effectively.
Contribute to income growth, liability growth, client onboarding, credit processes, and risk control.

Job description
Company responsibilities – 60%
The Assistant Relationship Manager will support business growth, income management, client utilization of banking channels, and portfolio performance.
Digital channel uptake and utilization

Drive client uptake and utilization of digital channels, including:

AAO
GePG
Bulk mobile disbursements
Other relevant digital banking channels

Income opportunities and pipeline management

Identify income opportunities through service engagements.
Monitor the sales pipeline on Salesforce.
Conduct qualitative analysis of MYMI data for income management, including:

Drops in income
Account dormancy
Decrease in transaction volumes
Income leakage
Correct implementation of pricing

Liabilities growth

Support the Relationship Manager in driving liabilities growth.
Increase focus on higher-yield local currency and foreign currency CASA balances.

Cross-selling and upselling
Cross-sell and upsell banking products and services to existing clients, including:

Clients not using their facilities.
Clients not using electronic banking payments and collections.
Clients who have opened accounts but are not actively using them, including dormant accounts and new-to-bank clients.

Primary banker mandate

Support the Relationship Manager in winning primary banker mandates.
Empower colleagues to take ownership and deliver quick turnaround times.
Ensure quality service delivery and work to reduce incidents, queries, and complaints.

Shadow revenue monitoring
Monitor shadow revenue targets in areas such as:

Foreign exchange
Card acquiring
Other retail and business banking income streams

Excess management

Manage excesses with clients and identify appropriate solutions after analysis.
Address excesses proactively through the credit review process or similar mechanisms.
Ensure excess management actions are completed by 10:00 a.m.
Manage settlement limits to support business-as-usual efficiencies.
Close dormant accounts where required.
Provide excess management responses.
Identify trends and use them in discussions with Credit.

Compliance and documentation

Adhere to the clean desk policy.
Comply with the Chinese wall and confidentiality policies.
Ensure client drawdown, repayment, and security maintenance documents are submitted on time to RCU for processing, except for LC requests.
Prepare and submit relevant documents to auditors for reviews and medium-risk reviews.

Client and customer responsibilities – 30%
The role requires strong client engagement, high-quality service delivery, proper documentation, and end-to-end support across onboarding, credit, account maintenance, and complaint management.
Client engagement

Ensure client engagement sessions are conducted at a high standard.
Engage clients through:

Face-to-face visits
Telephone calls
Microsoft Teams
Video conferencing

Client service planning

Client service engagements must be properly planned with clear agenda items and deliverables.

Provide a call report for each client service engagement.
Document each engagement in Salesforce.
Ensure engagements include relevant Assistant Relationship Manager focus areas.

Key Assistant Relationship Manager focus areas
Client engagements should cover any of the following five focus areas:

Client onboarding
Credit
Product collaboration
Security management
Income management

Annual client engagement schedule

Provide and commit to a schedule of clients to be engaged during the year.

Credit process ownership

Take ownership of the credit process from credit approval stage to drawdown.
Follow up with RCU to ensure conditions precedent are completed on time.
Ensure drawdown is achieved within the required service-level agreement.

Account opening and maintenance
Perform the maker role in the account opening and maintenance process, including:

Completing KYC documents gathered from clients.
Vetting customer mandates.
Completing input forms.
Conducting customer screening.
Scanning documents in Sybrin.
Capturing data on e-box.

Securities maintenance

Provide post-sanctioning support for securities maintenance.

Client call targets

Achieve a minimum of six face-to-face client calls per month.
Ensure all calls are captured in Salesforce.
Ensure 50% of the calls are conducted with the Relationship Manager or a product partner.

Client onboarding support

Support the Relationship Manager to achieve five new-to-bank clients per Relationship Manager through account opening.

Complaint management

Proactively respond to, manage, and resolve client complaints.
Take ownership of complaints and deliver quick turnaround times.
Maintain quality service and reduce the number of incidents, queries, and complaints.

Client migration

Monitor the migration of clients after approval.
Ensure the correct process has been followed.
Support a positive client experience during the transition.

Service engagement evidence
Use service engagement evidence from:

2025 client survey
Complaints management report

People responsibilities – 5%
The Assistant Relationship Manager is expected to take ownership of career development, collaborate effectively with stakeholders, and contribute to the corporate banking business.
Key people responsibilities

Own career development conversations with the line manager.
Seek mentorship.
Manage internal and external stakeholders through effective collaboration, including:

Product partners
Credit teams
Senior management

Own and drive the corporate banking business on the designated portfolio through team collaboration.
Actively participate in local or regional pipeline calls where applicable.
Live the Absa values.
Execute the training plan.
Attend training in areas of personal development and leadership.
Provide weekly business insights to the Corporate department.

Risk and control objectives – 5%
The role requires strict adherence to Absa Bank Tanzania policies, regulatory expectations, and internal risk management standards.
Key risk and control responsibilities

Adhere to Absa Bank Tanzania policies and procedures applicable to the role.
Demonstrate sound judgement and responsible risk management.
Take responsibility for:

Financial crime risk
Compliance risk
Regulatory risk

Ensure there are no overdue issues from audit or any other risk and control reviews.
Prepare and submit covenant testing, annual reviews, and interim reviews on time.
Adhere to the RDARR policy, standards, and framework.
Comply with risk management practices and behaviours as they apply to RDARR.
Fulfil responsibilities as a Data Steward and Process Steward.
Complete all mandatory training before the deadline.

Education requirements
Required qualification

National Diplomas and Advanced Certificates in Business, Commerce, and Management Studies.

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Level: Entry
Job Type: Contract
Deadline: 31 May 2026
About the Role
We are hiring Loan Officers and Collection Officers to join our growing team! This is a great opportunity for motivated individuals with strong communication skills, a passion for customer service, and a desire to build a career in the financial sector.

Key Responsibilities
Main Duties:

Review and follow up on open accounts for repayment collection.
Collect loan payments as per agreed repayment plans.
Perform customer due diligence and maintain proper KYC documentation.
Deliver excellent customer service at all times.
Manage front desk duties and assist in administrative tasks. · Ensure adherence to company policies and procedures.

Performance Targets (KPIs):

Achieve monthly disbursement, collection, new customer acquisition, and active customer targets.

Qualifications & Requirements

High School education
Experience in microfinance or financial services is an added advantage.
Strong communication, sales, and negotiation skills.
Excellent time management and customer service skills.
Must be self-driven, dependable, and a team player.
Basic computer knowledge required.
Having a smartphone is an added advantage.

Equal Opportunity Employer Statement:
Simplepay Capital Financial Services Tanzania Ltd is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, or any other characteristic protected by applicable laws and regulations in Tanzania.
 
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Job Overview
Job Title: Senior AccountantDepartment: FinanceLocation: TanzaniaReports To: Financial ControllerNumber of Vacancies: 1Application Deadline: 22nd May 2026
Job Purpose
Simplepay Capital Financial Services Tanzania Ltd is seeking a qualified and experienced Senior Accountant to manage the organization’s financial records, ensure accurate financial reporting, maintain compliance with Tanzanian tax and regulatory requirements, and support management with financial analysis for informed decision-making.
Key Responsibilities
Financial Reporting
The Senior Accountant will be responsible for preparing accurate and timely financial reports in line with professional standards and company policies.
Key duties include:

Prepare monthly, quarterly, and annual financial statements.
Ensure accuracy and completeness of accounting records in compliance with IFRS and company policies.
Support the preparation of management reports and financial analysis.

Bookkeeping and Ledger Management
The role includes maintaining accurate accounting records and ensuring proper transaction classification.
Key duties include:

Maintain general ledger accounts and ensure proper classification of transactions.
Post journal entries and reconcile accounts regularly.
Ensure all financial transactions are properly recorded in the accounting system.

Accounts Payable and Receivable
The Senior Accountant will oversee supplier payments, receivables, and transaction documentation.
Key duties include:

Manage supplier payments and ensure timely settlement of invoices.
Monitor receivables and follow up on outstanding balances.
Maintain proper documentation for all financial transactions.

Bank and Cash Management
The role requires effective monitoring and management of company funds and cash flow.
Key duties include:

Perform bank reconciliations regularly.
Monitor company cash flows and ensure proper management of funds.
Maintain petty cash and ensure proper accountability.

Tax Compliance
The Senior Accountant will ensure full compliance with tax requirements and statutory obligations in Tanzania.
Key duties include:

Prepare and file tax returns including VAT, PAYE, Withholding Tax, and Corporate Tax in compliance with Tanzania Revenue Authority regulations.
Ensure timely payment of statutory obligations, including NSSF, SDL, and WCF.
Liaise with tax authorities during audits or inquiries.

Budgeting and Financial Planning
The position supports financial planning, budgeting, and performance monitoring.
Key duties include:

Assist in the preparation of annual budgets and financial forecasts.
Monitor budget performance and provide variance analysis.

Audit Support
The Senior Accountant will support both internal and external audit processes.
Key duties include:

Prepare schedules and documentation for internal and external audits.
Ensure compliance with financial regulations and company policies.

Regulatory Compliance
The role requires maintaining compliance with financial reporting requirements and Tanzanian laws.
Key duties include:

Ensure compliance with financial reporting requirements under the National Board of Accountants and Auditors guidelines.
Maintain proper financial records in line with Tanzanian laws.

Internal Controls
The Senior Accountant will help strengthen financial controls and reduce financial risks.
Key duties include:

Implement and maintain internal financial controls.
Identify and mitigate financial risks.

Qualifications and Experience
Applicants should meet the following requirements:

Bachelor’s degree in Accounting, Finance, or a related field.
Professional certification such as CPA (T), ACCA, or equivalent recognized by the National Board of Accountants and Auditors.
Minimum of 3–5 years of accounting experience.
Experience with accounting software, preferably Odoo or similar systems.
Strong understanding of Tanzanian tax laws and financial regulations administered by the Tanzania Revenue Authority.
Experience working in a Microfinance Institution (MFI) or financial services company will be an added advantage.

Key Skills and Competencies
The ideal candidate should possess the following skills and competencies:

Strong financial analysis and reporting skills.
High level of accuracy and attention to detail.
Knowledge of IFRS and local tax regulations.
Strong analytical and problem-solving abilities.
Good communication and interpersonal skills.
Ability to meet deadlines and work under pressure.

Key Performance Indicators
The successful candidate will be assessed based on the following key performance indicators:

Timely preparation of financial reports.
Accuracy of accounting records.
Compliance with statutory filing deadlines.
Effective management of receivables and payables.
Successful completion of audits with minimal queries.

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Communications Coordinator – Trees for the Future
Job details
Job title: Communications CoordinatorOrganization: Trees for the FutureLocation: Tanzania Head OfficeWork authorization: Applicants must be legally authorised to work in TanzaniaApplication deadline: May 31, 2026Application review: Applications are reviewed on a rolling basisPay range: TZS 3,856,266 – 4,978,505 per monthReporting line: Reports directly to the Country Director, with matrix reporting to the Regional Marketing and Communications Manager
About Trees for the Future
At Trees for the Future, also known as TREES, the organization believes that farmers have the power to transform the world. For over 30 years, TREES has been a global leader in agroforestry training, partnering with farming families to build vibrant economies, sustainable food systems, and thriving ecosystems.
Through its signature Forest Garden Approach, a proven nature-based solution, farmers restore their land, plant thousands of trees, and grow diverse crops. This helps break cycles of climate change and generational poverty.
By reclaiming their agency, farmers are creating new possibilities for their families, communities, and the environment. TREES has worked around the world and is currently active in:

Kenya
Tanzania
Uganda

To date, TREES has planted over 400 million trees. Joining the organization’s passionate and collaborative team means empowering farmers to lead lasting change for people and the planet.

Learn more at trees.org.
Trees for the Future in Tanzania
TREES began its mission in Tanzania in 2015, strategically focusing on five key mainland regions:

Mwanza
Simiyu
Singida
Tabora
Iringa

Throughout this journey, TREES has collaborated with farmers across 11 District Councils, empowering them with the resources and knowledge needed for sustainable environmental and agricultural practices.
Through these efforts, TREES contributes significantly to:

Sustainable food security
Environmental conservation
Thriving ecosystems
Household-level poverty reduction
Sustainable development in farming communities

By adopting the Forest Garden Approach, farmers are leading the charge for sustainable development and creating brighter futures for their communities.
The role
The Communications Coordinator is responsible for leading the implementation of the TREES Tanzania Program Communications Strategy.
Working closely with program teams, the Marketing and Communications Team based in Nairobi, and the Central Office, the role will strengthen both internal and external communications while ensuring alignment with:

Organizational priorities
Donor requirements
Brand standards

The Communications Coordinator will lead the planning, implementation, and monitoring of TREES Tanzania’s visibility, branding, and public engagement initiatives.
This includes producing high-quality communication materials through:

Writing
Documentation
Photography
Videography
Archiving
Packaging
Dissemination of program content
Documentation of best practices
Success stories
Lessons learned
Impact narratives

The role will also coordinate media engagement, campaigns, events, and other public-facing initiatives to enhance:

Organizational visibility
Stakeholder engagement
Advocacy
Public awareness

Acting as a key liaison between TREES Tanzania, the media, partners, donors, and the public, the Communications Coordinator will ensure consistent brand representation and position TREES Tanzania as a visible, credible, and trusted organization among key audiences.
Dimensions of the role
The Communications Coordinator will be responsible for coordinating communication, visibility, advocacy, documentation, and knowledge-sharing efforts across the Tanzania program.
Key dimensions of the role include:

Coordinating project teams in developing clear, evidence-based, audience-appropriate, and impactful key messages and IEC materials for effective dissemination to target audiences.
Coordinating advocacy, visibility, and influencing initiatives in alignment with the country strategy, program objectives, donor priorities, and organizational goals.
Acting as the key country partner with the Regional Marketing and Communications Manager based in Nairobi to support global communications needs, including sharing relevant stories and supporting visual asset development as briefed.
Ensuring consistent application of organizational communications standards, branding guidelines, visibility requirements, and donor compliance protocols across all communication products and activities.
Coordinating and overseeing communication activities, campaigns, public events, and media engagements for both TREES programs and implementing partners to ensure quality, timeliness, and strategic coherence.
Conducting regular field visits to document project implementation through high-quality photography, videography, interviews, and storytelling for communications, reporting, and knowledge management purposes.
Supporting donor visits, learning events, and presentations by showcasing program achievements, results, and impact through compelling narratives and visual materials.
Providing technical guidance, mentorship, and capacity-strengthening support to field teams on communication planning, branding, documentation, and visibility requirements.
Building and maintaining productive relationships with media stakeholders, journalists, and communication networks to strengthen public engagement and organizational visibility.
Ensuring all communication materials are appropriately branded, gender-responsive, safeguarding-compliant, and aligned with ethical communication standards.
Ensuring all images, stories, and audiovisual materials used in public communication products meet organizational safeguarding standards, including proper documentation and archiving of informed consent.

Responsibilities
1. Strategic communication planning and monitoring
The Communications Coordinator will coordinate and oversee communication planning, implementation, and monitoring in line with TREES policies, standards, and quality expectations.
Key responsibilities include:

Coordinating and overseeing the development and implementation of communication plans and activities in compliance with TREES policies, standards, and quality requirements.
Collaborating closely with program teams to disseminate IEC materials, best practices, lessons learned, and evidence-based content to targeted audiences.
Monitoring, tracking, and analysing communication output indicators on a routine basis to assess progress, identify gaps, and support evidence-based decision-making.
Supporting adaptive programming by enabling teams to use lessons learned, data, and evidence to improve implementation approaches and communication effectiveness.
Contributing to organizational visibility strategies that strengthen stakeholder engagement, donor relations, and public awareness.

2. Branding and visibility
The role will support strong, consistent, and compliant branding and visibility across TREES Tanzania communication activities.
Key responsibilities include:

Providing technical support and guidance to program staff on communication planning, branding, donor visibility, and organizational messaging requirements.
Ensuring all communication materials comply with TREES branding guidelines and donor visibility requirements.
Supporting regularly updated global digital communication platforms, including websites, social media platforms, and online communication tools, to strengthen visibility and engagement.
Coordinating the production and dissemination of branded materials for campaigns, events, donor engagement, and public outreach activities.

3. Media relations and public engagement
The Communications Coordinator will strengthen TREES Tanzania’s media presence, public engagement, and advocacy visibility.
Key responsibilities include:

Developing and preparing media kits, press releases, talking points, and communication packages to support visibility and advocacy initiatives.
Building and maintaining strong working relationships with journalists, media houses, influencers, and communication stakeholders.
Coordinating interviews, media visits, press events, and media coverage related to program activities and organizational achievements.
Establishing and maintaining an up-to-date media engagement database at national, regional, and district levels.
Supporting public awareness campaigns and communication initiatives aimed at strengthening community engagement and organizational reputation.

4. Field engagement, documentation, and content development
The role requires regular field engagement and the production of strong communication materials that highlight program impact.
Key responsibilities include:

Producing high-quality communication materials, including:

Newsletters
Success stories
Case studies
Social media content
Press releases
Reports
Speeches
Photography
Videos

Conducting regular field visits to gather stories, testimonials, visual content, and implementation evidence that demonstrate program impact.
Compiling, organizing, and maintaining a comprehensive photo and video bank, including lessons learned and success stories for internal and external use.
Coordinating content development processes while ensuring compliance with filming, photography, consent, and documentation requirements.
Translating technical and programmatic information into clear, compelling, and audience-friendly communication products.
Leading the compilation and dissemination of regular newsletters, weekly highlights, and communication updates for staff, donors, partners, and stakeholders.

5. Knowledge management and organizational learning
The Communications Coordinator will support learning, documentation, and knowledge-sharing across teams and departments.
Key responsibilities include:

Synthesising project learning, evidence, and results into accessible knowledge products, including learning briefs, case studies, and best practice documentation.
Promoting a culture of collaboration, learning, and knowledge sharing across teams and departments.
Ensuring systematic archiving, accessibility, and management of communication materials in both digital and print formats.
Supporting teams in establishing reliable, user-friendly, and up-to-date internal information and knowledge-sharing systems.
Coordinating documentation and dissemination of best practices, innovations, and lessons learned to strengthen institutional memory and organizational learning.

6. Safeguarding, ethical communication, and upholding TREES values
The role requires a strong commitment to safeguarding, dignity, inclusion, and ethical communication.
Key responsibilities include:

Ensuring full compliance with safeguarding policies, ethical communication standards, and organizational procedures.
Verifying that all participant stories, photographs, and audiovisual materials are supported by properly completed informed consent forms.
Promoting respectful, inclusive, and culturally sensitive communication that protects dignity and reflects diversity across:

Gender
Age
Disability
Religion
Other protected characteristics

Ensuring communication approaches and content uphold TREES values, organizational integrity, and ethical standards at all times.

Who you are
A passionate advocate for TREES’ mission and values
You are deeply committed to improving livelihoods and restoring landscapes through agroforestry. You place farmers and communities at the center of your work and ensure communication initiatives contribute to meaningful social and environmental impact.
A multi-functional communications professional
You bring a diverse set of communication skills, including storytelling, content development, photography, videography, event coordination, and stakeholder engagement. Your versatility enables you to effectively support a wide range of communication and visibility activities.
An excellent interpersonal communicator
You possess strong verbal and written communication skills and are highly effective at building relationships with colleagues, partners, media stakeholders, and communities. You know how to communicate information clearly and effectively in ways that resonate with diverse audiences.
A detail-oriented executor with a systems mindset
You pay close attention to detail and consistently deliver high-quality work. You are skilled at turning strategic ideas into practical actions while improving systems and processes to make them more efficient, user-friendly, and impactful.
An adaptable and proactive problem solver
You identify challenges early, adapt quickly to changing circumstances, and develop practical solutions. You take initiative, work independently when needed, and hold yourself accountable for delivering results.

Creative and innovative
You think outside the box and have the ability to transform ideas into compelling communication products and experiences. Your creativity helps bring stories, campaigns, and organizational messages to life in engaging and impactful ways.
Culturally aware and persuasive
You are comfortable working in diverse cultural environments and can adapt your communication style to different audiences and contexts. You build trust easily and foster strong relationships across communities, partners, and stakeholders.
A collaborative team player
You value teamwork and actively contribute to a positive, respectful, and inclusive work environment. You support colleagues, share knowledge openly, and work collaboratively across departments to achieve common goals.
Technical expertise, skills, and knowledge
Required experience and qualifications
Applicants should have the following qualifications, experience, and skills:

Bachelor’s degree in one of the following fields:

Communications
Journalism
Public Relations
Media Studies
Development Communication
A related field

At least five years of progressive professional experience in:

Communications
Public relations
Media engagement
Knowledge management

Experience preferably gained within the NGO or development sector.
Demonstrated experience in:

Content development
Storytelling
Photography
Videography
Digital communication

Strong understanding of:

Branding
Visibility
Donor compliance
Communication strategies

Experience managing and operating digital communication tools.
Proven ability to engage with media houses, journalists, and external stakeholders.
Strong writing, editing, and presentation skills in English.
Knowledge of Kiswahili is an added advantage.
Experience supporting:

Donor visits
Campaigns
Advocacy initiatives
Public engagement initiatives

Ability to work independently, manage multiple priorities, and meet deadlines under pressure.
Ability to travel frequently.
Ability to troubleshoot in remote areas.
Ability to converse with smallholder farmers.

Work environment and benefits
TREES is an international organization that strives to be the best home for staff who want to make an impact on the farmers it serves.
The organization believes that the diversity of its staff contributes to excellence. TREES values collaboration and teamwork that fosters increased engagement and innovation for professional growth.
TREES offers:

A multicultural and collegial work environment.
Competitive salary.
Comprehensive medical insurance.
Workers’ compensation.
Substantial paid time off.
Annual leave.
Sick leave.

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Sales Manager – Acquiring at Absa
Job details
Position: Sales Manager – AcquiringOrganization: AbsaLocation: Absa House – ABTEmployment type: Full timePosted: TodayApplication deadline: May 23, 2026Job requisition ID: R-15987082
About Absa
Empowering Africa’s tomorrow, together… one story at a time.
With over 100 years of rich history and a strong position as a local bank with regional and international expertise, Absa offers career opportunities that allow individuals to be part of an exciting growth journey. The bank is focused on resetting the future and shaping its destiny as a proudly African group.
Through the My Career Development Portal, Absa supports employees at every stage of their careers by providing leading-edge guidance, tools, and support to help them unlock their potential.
Job summary
The Sales Manager – Acquiring is responsible for driving the merchant acquiring sales strategy to achieve sustained growth in transaction volumes, revenue, and market share.

The role involves identifying new market opportunities, expanding into priority business segments, and ensuring that Absa maintains a strong and competitive value proposition through close collaboration with product, marketing, and channel teams.
The position oversees the acquisition, onboarding, activation, and management of merchants. It also ensures high portfolio quality, strong merchant utilization, and continuous business growth through cross-selling and strategic relationship management.
In addition, the role provides leadership to the sales function by ensuring high team performance through clear targets, coaching, performance monitoring, and incentive structures.
The role also ensures adherence to risk, compliance, and operational standards while working closely with operations and technology teams to deliver seamless service and reliable systems.
A strong focus is placed on improving customer experience, strengthening partnerships, and using data-driven insights to optimize performance, improve merchant retention, and support informed decision-making at both operational and strategic levels.

Key responsibilities
Sales strategy and revenue growth
The role will be responsible for:

Developing and executing the merchant acquiring sales strategy to grow transaction volumes, revenues, and market share.
Setting sales targets, monitoring performance, and ensuring consistent achievement of financial goals.
Identifying new markets, business segments, and payment opportunities for expansion.

Merchant acquisition and portfolio management
The role will involve:

Overseeing the acquisition of new merchants across priority sectors.
Ensuring high-quality onboarding, training, and activation of merchants to drive usage.
Managing and growing the existing merchant portfolio through strong relationship management.
Cross-selling additional payment solutions to merchants.

Product and market positioning
The Sales Manager – Acquiring will:

Work closely with product, marketing, and channel teams to ensure competitive pricing, product features, and go-to-market plans.
Monitor competitor activity, market trends, and regulatory developments.
Maintain a strong and competitive value proposition in the market.

Team leadership and performance management
The role includes responsibility for:

Leading, training, and motivating the sales team to deliver high performance.
Ensuring excellent merchant experience across the sales function.
Implementing coaching, performance monitoring, and incentive programs.
Ensuring field teams are equipped with the necessary tools, knowledge, and support.

Partnership development

Build strategic partnerships with key stakeholders, including fintechs, technology vendors, aggregators, and industry associations.
Negotiate and manage commercial agreements to support business growth.

Risk, compliance, and operational excellence
The role will require the candidate to:

Ensure compliance with regulatory guidelines, internal policies, KYC requirements, and risk frameworks.
Work with operations and IT teams to ensure smooth deployment of POS devices.
Support system uptime and timely issue resolution.
Strengthen fraud prevention practices within the merchant ecosystem.

Customer experience and service delivery
The Sales Manager – Acquiring will:

Champion merchant experience by ensuring timely responses to issues.
Provide proactive support and clear communication to merchants.
Drive initiatives that reduce transaction failures, chargebacks, and service downtime.

Reporting and performance insights
The role includes responsibility for:

Preparing sales performance dashboards, revenue reports, and pipeline updates for management.
Using data analytics to support decisions on merchant performance, attrition, and optimization.

Technical skills and competencies
Required skills and competencies
Candidates should have strong:

Communication skills.
Relationship management skills.
Planning skills.
Interpersonal skills.
Sales skills.
Negotiation skills.

Knowledge and expertise
Essential knowledge and expertise

Full and extensive knowledge of Absacard products and services.
Working knowledge of acquiring industry dynamics, interchange, and related areas.
In-depth knowledge of competitor solutions.
Knowledge of the Business-to-Business sector.
Full awareness of industry trends in-country and overseas.
Knowledge of Absa Group and Absacard strategies locally and overseas.
Working knowledge and practical understanding of law, legislation, and regulations as they apply to the local market.

Preferred knowledge and expertise
It would be advantageous for candidates to have:

Knowledge of relevant third-party suppliers, including technology suppliers.
Up-to-date knowledge of industry-related developments.

Experience, qualifications, and other requirements
Essential requirements
Candidates must have:

Satisfaction of the FSA criteria for an approved person, both initially and on an ongoing basis.
A minimum of 3 years of sales experience with a proven track record of achievement and high performance.
Proven success in negotiation within a corporate environment.

Preferred requirements
Candidates may also have:

Experience in the Business-to-Business Financial Services sector.
Knowledge of the Card Acquiring industry, which would be an advantage but is not essential.

Key issues over the next 12 to 24 months
The successful candidate should be prepared for the following:

Competition is expected to become stronger, with more aggressive strategies in most markets.
Flexibility will be required to work under challenging deadlines when they arise.
The role is itinerant, and office space will not be available.
Travel within the country and, in some cases, outside the country will be required.

Absa behaviours important to this role
The following Absa behaviours are of particular importance to this position:

Drive performance.
Delight customers.
Build pride and passion.
Execute at speed.
Grow talent and capability.
Protect and enhance Absa’s reputation.

Absa values
Absa values and behaviours represent the standards that govern the actions of all employees of the bank. They are also used to assess and reward performance across the organization.
The Absa values are:

Trust.
Resourceful.
Stewardship.
Inclusive.
Courage.

Education
Required education

Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies.

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AngloGold Ashanti (“AGA”), a leading global mining company, boasts a vibrant and inviting culture that beckons new individuals to join its ranks. Embracing diversity and inclusion, the company fosters an environment where every employee is valued and celebrated for their unique perspectives and contributions. Collaboration and teamwork are at the core of their culture, promoting a sense of unity and shared goals amongst employees. Additionally, AngloGold Ashanti prioritizes employee growth and development, offering ample opportunities for career advancement and professional enrichment.
ABOUT GEITA GOLD MINING LTD
Geita Gold Mining Ltd (GGML) is Tanzania’s leading gold producer with a single operation in Geita Region. The company is a subsidiary of AngloGold Ashanti, an international gold producer headquartered in South Africa, with operations in more than ten countries, in four continents. The mine is situated in the Lake Victoria Gold fields of Northwestern Tanzania, only about 85 km’s from Mwanza City and 20 km’s Southeast of the nearest point of Lake Victoria. The company has its head office in Geita, only 5 Km’s west of the fast-growing town of Geita, and also a supporting office in Dar es Salaam. Applications are invited from ambitious, energetic and performance driven individuals to fill in vacant position(s) mentioned below:

POSITION
Technician 2 – Evaluation

DEPARTMENT
Geology – Evaluation

LOCATION
Geita Gold Mine Tanzania

EMPLOYMENT STATUS
POSITIONS
Full Time
Two (2)

 
 

 
OBJECTIVE OF THE ROLE
 
Support laboratory and data evaluation activities across the assay and sample management workflow, ensuring precise sample handling, rigorous QA/QC, data validation, and coordinated analytical programs to deliver accurate, timely, and auditable assay results in line with AngloGold Ashanti standards and Mineral Resource estimation requirements.

ROLE ACCOUNTABILITIES
 

Uphold safety by following AGA/GGM standards, PPE, TAKE 5, hazard identification, and Safety Leading Indicators while supporting compliant laboratory evaluation activities.
Plan insertion of QC materials into all sample streams; implement and monitor QA/QC per AGA Geoscience guidelines; review results, investigate anomalies, and report weekly/monthly.
Prepare, package, and dispatch samples to accredited laboratories with full documentation and chain-of-custody; maintain sample integrity.
Validate submissions against laboratory reports; reconcile assay results, resolve discrepancies, and support data validation with escalation of material inconsistencies.
Support bottle roll tests, multi-element programs, and umpire checks; coordinate logistics for timely sample collection and delivery.
Maintain auditable records; manage storage and disposal of sample remnants; liaise on dispatch priorities and assist Coordinator 1 Evaluation as required.

 
ROLE REQUIREMENTS

Education & Qualification
 

Minimum Diploma in Geology or equivalent.
In exceptional circumstances a secondary certificate may be acceptable with at least 7 years’ relevant operational experience in Geological/QAQC activities.

Experience

Minimum 3–5 years’ experience in sample handling, laboratory data workflows, Geological Data Management, and other geological activities.

Knowledge & Skills

Proficiency in MS Word, Excel, PowerPoint.
Fusion database knowledge.
Familiarity with QAQC concepts and strong data management/data entry skills.
Understanding of departmental and sitewide HSE standards; physically fit for geological environments.
Organizing and coordinating skills; confidentiality, diligence, communication, adaptability; high integrity; responsibility and problem solving.
Tanzanian Citizen.

BENEFITS SUMMARY

AngloGold Ashanti offers a comprehensive and competitive benefits package designed to support employees’ health, financial security, and overall well-being.
Medical insurance, employee assistance programmes, and wellbeing initiatives.
Company-supported pension or provident fund contributions.
Annual leave, sick leave, and public holidays in line with company policy.

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Job Details

Description

Mercy Corps-TZ is seeking to recruit an experienced Senior MEAL coordinator to support the DREAMS-TZ and Girl-H program in ensuring the implementation of consistent standards, processes, and practices of Monitoring, Evaluation, Accountability, and Learning, and improve the quality, effectiveness, and efficiency of MEAL within the two programs.  This includes ensuring effective monitoring, evaluation, and learning (MEAL) processes, fostering a community accountability reporting mechanism (CARM), and support in the coordination of key functions such as timely and quality program reporting (internal and external). The Senior MEAL Coordinator will help build an environment of evidence-based programming and adaptive management for the two programs.  Working closely with the Tanzania country leadership, the Senior MEAL Coordinator will support DREAMS and Girl-H in conducting program implementation quality reviews, enabling systems to track compliance with minimum standards, and working with the program’s MEAL focal point to monitor the quality of MEAL data collection and analysis. 
 

Qualifications

Behaviors

Required

Dedicated
: Devoted to a task or purpose with loyalty or integrity

Innovative
: Consistently introduces new ideas and demonstrates original thinking

Leader
: Inspires teammates to follow them

Team Player
: Works well as a member of a group

Motivations

Required

Work-Life Balance
: Inspired to perform well by having ample time to pursue work and interests outside of work

Experience

Required

Deep understanding of MEAL processes, systems, and standards

3 years:
3-5 years of experience managing large programs and/or demonstrated ability to establish strong program management systems and practices to promote quality, performance, and accountability within individual or country programs

7 years:
Willingness/ability to travel and work in contexts with more basic amenities, a diverse culture.

7 years:
Demonstrated experience and skills in leading a team to build a culture of accountability, high performance, and the establishment of reflective and adaptive management practices

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