Job Region: Tanzania

  • Senior Accountant at Simplepay Capital Financial Services Tanzania Ltd

    Job Overview
    Job Title: Senior AccountantDepartment: FinanceLocation: TanzaniaReports To: Financial ControllerNumber of Vacancies: 1Application Deadline: 22nd May 2026
    Job Purpose
    Simplepay Capital Financial Services Tanzania Ltd is seeking a qualified and experienced Senior Accountant to manage the organization’s financial records, ensure accurate financial reporting, maintain compliance with Tanzanian tax and regulatory requirements, and support management with financial analysis for informed decision-making.
    Key Responsibilities
    Financial Reporting
    The Senior Accountant will be responsible for preparing accurate and timely financial reports in line with professional standards and company policies.
    Key duties include:

    Prepare monthly, quarterly, and annual financial statements.
    Ensure accuracy and completeness of accounting records in compliance with IFRS and company policies.
    Support the preparation of management reports and financial analysis.

    Bookkeeping and Ledger Management
    The role includes maintaining accurate accounting records and ensuring proper transaction classification.
    Key duties include:

    Maintain general ledger accounts and ensure proper classification of transactions.
    Post journal entries and reconcile accounts regularly.
    Ensure all financial transactions are properly recorded in the accounting system.

    Accounts Payable and Receivable
    The Senior Accountant will oversee supplier payments, receivables, and transaction documentation.
    Key duties include:

    Manage supplier payments and ensure timely settlement of invoices.
    Monitor receivables and follow up on outstanding balances.
    Maintain proper documentation for all financial transactions.

    Bank and Cash Management
    The role requires effective monitoring and management of company funds and cash flow.
    Key duties include:

    Perform bank reconciliations regularly.
    Monitor company cash flows and ensure proper management of funds.
    Maintain petty cash and ensure proper accountability.

    Tax Compliance
    The Senior Accountant will ensure full compliance with tax requirements and statutory obligations in Tanzania.
    Key duties include:

    Prepare and file tax returns including VAT, PAYE, Withholding Tax, and Corporate Tax in compliance with Tanzania Revenue Authority regulations.
    Ensure timely payment of statutory obligations, including NSSF, SDL, and WCF.
    Liaise with tax authorities during audits or inquiries.

    Budgeting and Financial Planning
    The position supports financial planning, budgeting, and performance monitoring.
    Key duties include:

    Assist in the preparation of annual budgets and financial forecasts.
    Monitor budget performance and provide variance analysis.

    Audit Support
    The Senior Accountant will support both internal and external audit processes.
    Key duties include:

    Prepare schedules and documentation for internal and external audits.
    Ensure compliance with financial regulations and company policies.

    Regulatory Compliance
    The role requires maintaining compliance with financial reporting requirements and Tanzanian laws.
    Key duties include:

    Ensure compliance with financial reporting requirements under the National Board of Accountants and Auditors guidelines.
    Maintain proper financial records in line with Tanzanian laws.

    Internal Controls
    The Senior Accountant will help strengthen financial controls and reduce financial risks.
    Key duties include:

    Implement and maintain internal financial controls.
    Identify and mitigate financial risks.

    Qualifications and Experience
    Applicants should meet the following requirements:

    Bachelor’s degree in Accounting, Finance, or a related field.
    Professional certification such as CPA (T), ACCA, or equivalent recognized by the National Board of Accountants and Auditors.
    Minimum of 3–5 years of accounting experience.
    Experience with accounting software, preferably Odoo or similar systems.
    Strong understanding of Tanzanian tax laws and financial regulations administered by the Tanzania Revenue Authority.
    Experience working in a Microfinance Institution (MFI) or financial services company will be an added advantage.

    Key Skills and Competencies
    The ideal candidate should possess the following skills and competencies:

    Strong financial analysis and reporting skills.
    High level of accuracy and attention to detail.
    Knowledge of IFRS and local tax regulations.
    Strong analytical and problem-solving abilities.
    Good communication and interpersonal skills.
    Ability to meet deadlines and work under pressure.

    Key Performance Indicators
    The successful candidate will be assessed based on the following key performance indicators:

    Timely preparation of financial reports.
    Accuracy of accounting records.
    Compliance with statutory filing deadlines.
    Effective management of receivables and payables.
    Successful completion of audits with minimal queries.

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  • Senior MEAL Coordinator at Mercy Corps Tanzania

    Job Details

    Description

    Mercy Corps-TZ is seeking to recruit an experienced Senior MEAL coordinator to support the DREAMS-TZ and Girl-H program in ensuring the implementation of consistent standards, processes, and practices of Monitoring, Evaluation, Accountability, and Learning, and improve the quality, effectiveness, and efficiency of MEAL within the two programs.  This includes ensuring effective monitoring, evaluation, and learning (MEAL) processes, fostering a community accountability reporting mechanism (CARM), and support in the coordination of key functions such as timely and quality program reporting (internal and external). The Senior MEAL Coordinator will help build an environment of evidence-based programming and adaptive management for the two programs.  Working closely with the Tanzania country leadership, the Senior MEAL Coordinator will support DREAMS and Girl-H in conducting program implementation quality reviews, enabling systems to track compliance with minimum standards, and working with the program’s MEAL focal point to monitor the quality of MEAL data collection and analysis. 
     

    Qualifications

    Behaviors

    Required

    Dedicated
    : Devoted to a task or purpose with loyalty or integrity

    Innovative
    : Consistently introduces new ideas and demonstrates original thinking

    Leader
    : Inspires teammates to follow them

    Team Player
    : Works well as a member of a group

    Motivations

    Required

    Work-Life Balance
    : Inspired to perform well by having ample time to pursue work and interests outside of work

    Experience

    Required

    Deep understanding of MEAL processes, systems, and standards

    3 years:
    3-5 years of experience managing large programs and/or demonstrated ability to establish strong program management systems and practices to promote quality, performance, and accountability within individual or country programs

    7 years:
    Willingness/ability to travel and work in contexts with more basic amenities, a diverse culture.

    7 years:
    Demonstrated experience and skills in leading a team to build a culture of accountability, high performance, and the establishment of reflective and adaptive management practices

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  • Revolving Fund Officer Job at Niajiri

    Revolving Fund Officer
    Job Purpose
    The Revolving Fund Officer will oversee the design, management, and implementation of revolving fund activities within the company’s program. The role will ensure transparent, strategic, and accountable management of revolving funds disbursed to women, youth groups, and cooperatives in program target areas.
    Responsibilities
    Revolving Fund Management
    The Revolving Fund Officer will be responsible for establishing and managing effective systems for revolving fund operations. Key duties include:

    Developing and managing revolving fund frameworks, guidelines, and processes.
    Coordinating startup funding application and selection processes.
    Managing the disbursement, monitoring, and accountability of revolving funds.
    Ensuring transparent and compliant revolving fund management systems.

    Entrepreneurs Assessment and Due Diligence
    The officer will support the assessment and evaluation of entrepreneurs and business groups to ensure funds are allocated responsibly and strategically. Responsibilities include:

    Conducting entrepreneurs’ business assessments and evaluations.
    Reviewing business models, financial projections, and growth potential.
    Supporting due diligence processes for interest-free loans.

    Startup Financial Support
    The role will provide practical financial guidance to entrepreneurs and businesses receiving or seeking support. Duties include:

    Providing financial advisory and investment readiness support to businesses.
    Guiding entrepreneurs on financial planning, sustainability, and scaling strategies.
    Supporting entrepreneurs in preparing loan proposals.

    Partnership and Resource Mobilization

    The Revolving Fund Officer will contribute to building strong partnerships that support startup financing and investment initiatives. Responsibilities include:

    Building relationships with investors, donors, financial institutions, and partners.
    Identifying opportunities for co-investment and startup financing partnerships.
    Supporting fundraising for investment and startup support initiatives.

    Monitoring, Reporting and Learning
    The officer will track the performance, utilization, and impact of funded entrepreneurs and groups. Duties include:

    Tracking entrepreneurs’ funding performance and utilization.
    Monitoring entrepreneurs’ impact and growth outcomes.
    Preparing financial and impact reports for management and partners.

    Requirements
    Applicants should meet the following qualifications and experience requirements:

    Bachelor’s degree in Community Development, Development Planning and Management, Finance and Accounting, Business Administration, or related fields.
    Minimum of 2–3 years of experience in investment management, startup financing, venture support, or SME financing.
    Experience working with startups, innovation hubs, accelerators, or entrepreneurship programs is highly desirable.

    Skills Required
    The ideal candidate should have strong technical, analytical, and communication skills, including:

    Financial analysis and planning.
    Communication and presentation skills.
    Computer application skills.
    Investment analysis and capital markets knowledge.

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  • Office Assistant at Danish Trade Union Development Agency (DTDA)

    Office Assistant – DTDA SRO Arusha
    The Danish Trade Union Development Agency (DTDA), a development organisation of the Danish trade union movement, is seeking to recruit an Office Assistant for its office covering East and Southern Africa, based in Arusha, Tanzania.
    Organization
    Organization: Danish Trade Union Development Agency (DTDA)Duty Station: Arusha, TanzaniaPosition: Office AssistantReporting To: Head of OfficeApplication Deadline: 31 May 2026Application Email: undefined
    Position Summary
    The Office Assistant will provide administrative and operational support to ensure the office runs efficiently on a day-to-day basis. The successful candidate will support office administration, basic financial processes, procurement, logistics, records management, and general office coordination.
    The position reports to the Head of Office.
    Key Responsibilities
    The Office Assistant will be responsible for the following duties:

    Process office bills and utilities, and support basic financial administration.
    Ensure office administration complies with DTDA guidelines.
    Manage minor procurement of goods and services in line with established procedures.
    Monitor office supplies and maintain inventory and asset lists.
    Draft routine correspondence, letters, and reports.
    Provide logistical support for meetings, workshops, and events.
    Maintain well-organised administrative, contract, and procurement records.
    Support digital filing and document management in Microsoft Teams.
    Coordinate with service providers and vendors.
    Respond to general office inquiries.
    Report any office maintenance issues.
    Perform any other duties assigned by the Head of Sub-Regional Office as required.

    Requirements
    Applicants should meet the following requirements:

    Bachelor’s degree in business administration or a related field.
    Minimum of two years’ experience in an administrative role.
    Strong communication skills in English and Swahili.
    Proficiency in Microsoft Word and Excel.
    Previous NGO experience is an added advantage.

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  • Assistant Night Audit at Ramada Resort

    Assistant Night Audit
    Employment Information
    Position: Assistant Night AuditNumber of Open Positions: 1Location: Dar es Salaam, TanzaniaApplication Deadline: June 1, 2026
    Job Responsibilities
    The Assistant Night Audit will support the hotel’s night audit operations, front office activities, revenue control, and guest service functions during night shifts. The role requires accuracy, professionalism, confidentiality, and the ability to work under pressure.
    Night Audit and Financial Reporting

    Assist in conducting night audit procedures and balancing daily transactions.
    Verify guest accounts, room charges, cashier reports, and payment postings.
    Reconcile all revenue outlets, including:

    Rooms
    Food and Beverage
    Minibar
    Banquets

    Prepare and generate daily revenue, cashier, and financial reports for management review.
    Assist in monitoring cash handling, credit card transactions, and billing accuracy.
    Ensure proper posting of all charges and corrections in the PMS system, such as Opera.
    Process no-shows, late charges, and adjustment postings where necessary.
    Identify and report any revenue discrepancies or posting errors.
    Assist in verifying audit trail documents for revenue control and compliance checks.
    Support credit control by reviewing guest balances and credit limits when required.
    Assist in checking house bank floats and petty cash reconciliation.
    Ensure all system closures are completed correctly at the end of the audit process.

    Front Office and Guest Service Support

    Support front office operations during night shifts.
    Handle guest check-ins, check-outs, and room requests professionally.
    Respond to guest inquiries, complaints, and emergencies promptly and professionally.
    Verify room status, occupancy reports, and room availability.
    Assist with room allocation control and audit of house status reports.
    Manage late arrivals, early departures, and room changes efficiently.
    Support wake-up call services and guest transportation arrangements.
    Assist in handling lost and found items according to hotel procedures.

    Operations, Safety, and Compliance

    Maintain accurate records of all transactions and operational activities.
    Ensure compliance with hotel policies, standard operating procedures, internal controls, and financial procedures.
    Coordinate closely with housekeeping, security, engineering, and maintenance teams.
    Assist in preparing shift handover reports and detailed operational updates.
    Monitor lobby activity and ensure a professional and secure guest environment.
    Ensure confidentiality of all guest, financial, and hotel operational information.
    Ensure compliance with health, safety, fire, and hygiene regulations.
    Support emergency response procedures, including fire alarms, medical incidents, and disturbances.
    Support the Night Auditor and management in any additional operational or financial duties assigned.
    Participate in daily briefings and contribute operational improvement suggestions.

    Qualifications and Experience
    Applicants should meet the following requirements:

    Bachelor’s Degree in Finance or a related field.
    Minimum of 3–5 years’ experience in hotel operations, front office, night audit, or finance within a hospitality environment.
    Previous supervisory or leadership experience is an added advantage.
    Knowledge of hotel PMS systems such as Opera.
    Strong communication and leadership skills.
    Excellent customer service and guest relations skills.
    Strong problem-solving and decision-making ability.
    Ability to work calmly under pressure and during emergencies.
    Team management and coordination skills.
    Good financial reporting and auditing knowledge.
    Flexibility to work night shifts, weekends, and public holidays.
    Professional appearance and positive attitude.

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  • Day care teachers at E&N HR Heroes Solutions

    Day care teachers (2 positions)
    E&N HR Heroes Solutions invites applications on behalf of its client school in Dar es Salaam from qualified, passionate, and competent candidates to fill two (2) full-time positions for Day care teachers.
    Job details
    Duty station: Dar es Salaam, TanzaniaNumber of vacancies: 2 positionsEmployment type: Full-timeReports to: Head teacher / School managementApplication deadline: 23 May 2026Reference number: ENHRS/REC/2026/DCT-02
    Role summary
    The successful candidates will support early childhood learning and development, strengthen pupils’ academic performance and spoken English communication, and maintain a safe, caring, and active learning environment for children.
    Key responsibilities
    The day care teachers will be responsible for:

    Teaching and caring for young children using learner-centred teaching methods.
    Supporting the emotional, social, and cognitive development of pupils.
    Maintaining child safety, hygiene, discipline, and wellbeing.
    Preparing classroom learning materials and teaching aids.
    Strengthening spoken English communication among pupils.
    Conducting learner assessments and preparing progress reports.
    Supervising pupils during meals, playtime, and learning activities.
    Promoting active learning and classroom participation.
    Supporting school performance improvement initiatives.
    Assisting in maintaining a clean, organised, and child-friendly classroom environment.
    Supporting communication between the school and parents where necessary.
    Promoting professionalism, teamwork, and positive behaviour among pupils.

    Qualifications and requirements
    Applicants should meet the following requirements:

    Certificate, diploma, or degree in Early Childhood Education or a related field.
    Strong spoken and written English communication skills.
    Computer literacy is important.
    Good classroom management abilities.
    Experience in day care or pre-primary education is an added advantage.
    Strong passion for child development and early learning.
    Ability to work under minimum supervision.
    Good interpersonal and teamwork skills.
    High level of responsibility, patience, and professionalism.

    Special notes

    Ladies are highly encouraged to apply.
    Candidates with strong spoken English will have an added advantage.
    Passionate and energetic teachers are highly preferred.

    Employment benefits
    Successful candidates will receive the following benefits:

    Statutory employment benefits.
    Breakfast and lunch provided.
    Free internet access at the workplace.
    Supportive and professional working environment.
    Career growth and learning opportunities.

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  • Assistant Technical Supervisor job at Tabono Consult Limited

    Job details
    Job title: Assistant Technical SupervisorLocation: Iringa, TanzaniaJob type: Full-TimeSector: Agriculture
    Role overview
    We are seeking a hands-on Assistant Technical Supervisor to oversee and execute specialized agricultural infrastructure projects. This role is critical in ensuring the technical foundations of our cultivation sites specifically regarding protected cropping environments and water management systems are built and maintained to the highest standards.
    The successful candidate will provide technical expertise in the setup of greenhouses and irrigation networks, ensuring operational efficiency for our large-scale vegetable and crop production.
    Key responsibilities

    Supervise and participate in the end-to-end assembly of greenhouse structures, including frame installation, covering, and ventilation setup.
    Ensure all structures are built according to technical specifications to withstand local weather conditions in Iringa.
    Conduct regular inspections and repairs to maintain the structural integrity of all cultivation environments.
    Lead the installation of irrigation systems (drip, overhead, or fertigation lines) across various plots.
    Monitor water distribution systems to ensure optimal delivery to crops and troubleshoot any blockages or mechanical failures.
    Manage the maintenance of pumps, filters, and valves to minimize downtime.
    Assist the Technical Supervisor in planning site layouts and resource allocation for new projects.
    Oversee the proper use and maintenance of technical tools and machinery.
    Provide technical troubleshooting for on-site equipment and infrastructure as needed.

    Requirements

    Proven experience in agricultural technical works, specifically in greenhouse assembly and irrigation plumbing/installation.
    Strong understanding of structural mechanics and hydraulic systems within an agricultural context.
    Must be willing to reside in or relocate to Iringa.
    A proactive problem-solver who is comfortable working in a physically demanding, outdoor farm environment.
    Ability to supervise a small team and technicians to meet project deadlines.

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  • Center Managers – Marie Stopes Clinics (3 Positions) at MSI Tanzania

    CAREER OPPORTUNITIES
    MSI Tanzania is one of the largest providers of Sexual Reproductive Health and Rights (SRHR) services in the country, serving communities nationwide since 1989. We are part of MSI Reproductive Choices, a global organization operating in 36 countries worldwide. Working in close collaboration with the Government of Tanzania, MSI Tanzania delivers high-quality, client-centered reproductive health services and information through multiple service delivery channels, with a presence across all regions in the country.

    Our organization is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
    MSI Tanzania is gladly recruiting for the following exciting positions:
     
    Center Managers – Marie Stopes Clinics (3 Positions)
    Duty Stations: Mwanza, Arusha & Makambako
    Job Summary:
    Under the direction of the Senior Center Manager and Director of Operations, the Centre Manager is responsible for planning, organizing, directing, controlling and coordinating the activities of the centre.  S/he ensures the effective and efficient delivery of services of the centre and is also responsible to supervise, lead and motivate the centre staff. Coordinate and supervise the work and activities of service providers and non-service providers working in the centre and ensure the centre is sustainable and achieve impact to the mission and vision of MSI Tanzania.
     
    Among the Key Responsibilities:
     
    Key Responsibility 1: Business Leadership and Team Management   

    Take lead in overall coordination of centre activities to ensure efficient delivery of quality services and achievement of MST mission and centre business targets.
    Provide visionary leadership to drive organizational growth, performance improvement, and innovation.
    Collaborate with senior leadership, department heads, and medical staff to develop and execute strategic initiatives.
    Responsible for team spirit and productivity management by on job coaching, motivation and continuously set and reviewing performance targets for the centre staff.
    Responsible for financial sustainability and continuous growth of the centre business by ensuring centre service promotion, service diversification and efficient management of available resources.
    Ensure effective implementation of initiatives like client referral scheme, specific marketing plans, client centric care, centre branding guideline and any other future business development strategies planned.
    Assess the private sector activity and propose possible solutions for business challenges.

     
    Key Responsibility 2: Resource Management and Administration

    Responsible for managing all human resource related issues according to MSI HR policy with support from HR department and the Centre support team.
    Responsible for planning and efficient management of supply chain, stock, procurement and logistic related issues of the centre.
    Follows-up stock management by their proper receipt, storage, safe keep, issuance, and regular replenishment by pre-establishing re-order level.
    Responsible for monthly expense planning and ensure all financial transactions of the centre are in line with the MSI financial policies.
    Be part of the Centre Ordering Committee together in approving supplies’, medicine and laboratory

     
    suppliers’ requests and issuance and authorizes requisition for purchase of goods and services as per the organization’s financial policy and delegation of authority.

    Performs other administrative duties essential for the day-to-day running of the center.
    Ensure compliance with regulatory standards, accreditation requirements, and quality assurance protocols.
    Develop and implement policies, procedures, and protocols to enhance operational efficiency and patient safety.

               
    Key Responsibility 3: Reporting, Decision Making and Partnership Management

    Report on all Clinical Incidents and meet the MSI clinical quality requirement target of 6 red incidence and a minimum of 10 other type of incidence per annum. – ensure all major serious incidents at the Centre are written up within 24 hours of occurrence. Inform Senior Center Manager, clinical quality lead and through the incidence reporting email.
    Maintain staff records in appropriate files with contract information, job descriptions, updated curriculum vitae, updated, licenses/registration, professional certificates, and all other related documents as advised by Human Resources Lead.
    Responsible for preparing and sharing daily/ weekly/monthly/quarterly reports of KPI, financial and stock report of the centre at support office as per agreed time schedule.
    Ensures client records are up-to-date, orderly, properly filed and readily retrievable for reference and inspection as per MSI and Ministry of Health Tanzania standards.
    Monitor key performance indicators (KPIs) and operational metrics to assess performance, identify trends, and implement process improvements.
    Practices effective problem identification and resolution skills as a method of sound decision making.
    Build up strong relations with local government and non-governmental agencies to promote MSI interest and partnership at local level.
    Ensure effective collaboration and synergies established with MSI other business activities in the town/region.
    Lead initiatives to enhance patient satisfaction, employee engagement, and overall organizational effectiveness.
    Ensure that you have registered the facility using your personal license and other credentials, with support from the support office.
    Undertakes any other relevant duties that assigned by line manager/department director.
    Manage appropriately and diligently Daily Income received at the centre and bank it on a daily basis without any unnecessary delays.
    Oversee the pricing charged for services provided, laboratory services, and drugs sold are correct and are in visible places for the client to see

    Key Responsibility 4: Client Centric Care and Quality Assurance

    Work closely with Customer Care Advisor to ensure low rejection rate among corporate clients and high standards of customer care.
    Establish good relationship and liaise with local government officials, medical practitioners and corporate client representatives, community leaders to promote the Centre activities
    Conduct clients exit and satisfaction surveys to determine the quality of the services provided consistently
    Lead quality improvement initiatives to enhance patient outcomes, satisfaction, and safety.
    Builds customer relation management skills and/or capacity of the Centre team members.
    Ensure best quality of clinical care by regular monitoring, competency assessment, training of service providers with support from Clinical Quality Coordinator and clinical quality and training department.
    Ensure on-time report for the clinical incident happened in the centre as per the guideline of MST.
    Enforces MSI Infection Prevention Standards for clinic.
    Ensures the maintenance of efficient delivery of client centric care and the confidentiality of all cases, in accordance with accepted standard medical practices and professional code of conduct.

     

    Ensure online client feedback are collected, analysed and action plan is developed and implemented and present the status.

     
    Minimum Requirements:

    Qualifications

    Recognised Medical (clinical) Degree – (Medical Officer, Clinical Officer or Nursing Officer) OR,
    Business Degree with relevant experience in overseeing or managing a health facility.

    Experience

    At least 5 years’ clinical experience, preferably in a health centre/facility setting.
    At least 5 years of relevant work experience in a health sector project management.
    At least 2 years demonstrated management experience in a health centre or Dispensary.
    At least 2 years’ experience of achieving uniform clinical standards.
    Experience in developing and implementing control mechanisms to measure successful delivery service and increase efficiency and effectiveness.
    Experience collating information from various sources to produce monthly management reports.
    Experience building external relations across different sectors to raise the profile of an organisation/product.

     
    Skills

    Must possess strong leadership skills.
    Excellent communication skills, both verbal and written.
    Should have the ability to develop and implement strategic plans and drive long-term success.
    Proficient in financial management.
    A solid understanding of healthcare regulations, accreditation standards, and compliance.
    Strong problem-solving skills.
    Strong interpersonal skills.
    Should be adaptable and able to thrive in a fast-paced, dynamic environment.
    Decision-Making skills to assess situations, evaluate options, and make timely and effective decisions that align with organizational goals and priorities.
    Team Building and Development.
    Must adhere to high ethical standards and professional conduct

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  • Retail Customer Service Assistant at AutoXpress Tanzania Limited

    Retail customer service assistant position specification
    1. AX requirements
    AutoXpress Limited is a leading importer, distributor and retailer of tyres, auto parts and accessories across various countries in Africa. AutoXpress Limited (The Group) also offers an extensive range of repair and services through a well-established network of 80+ outlets across Kenya, Tanzania, Rwanda, Uganda, and Zambia. AutoXpress is a trusted brand and is underpinned by a successful history and heritage spanning over 65 years.
    AUTOXPRESS Tanzania is seeking applications from competent, dynamic, and self-motivated individuals to fill up the following position.
    Position (1): Retail Customer Service Assistant
    Job Location: Dar es Salaam
    2. The role
    Today, AutoXpress has 7 retail outlets across Tanzania in Dar Es Salaam, Arusha, and Mwanza with plans to open new branches over the next 3 – 5 years. This is a training position leading to the position of Retail Customer Service Executive. The person is responsible for welcoming retail customers (either physically or over the phone) to the branch, responding to their enquiries, orienting them to the company products and providing information that helps them in making purchasing decisions. The person is responsible for ensuring exceptional customer service while maximizing profitability for the company.
    3. Principal accountabilities
    3.1. Familiarize yourself with the company profile.
    3.2. Learn the technical details and features of the products and services that the company offers.
    3.3. Welcome the customer to the branch (either physically or over the phone).
    3.4. Enquire and understand the customer’s needs and requirements.
    3.5. Recommend and select the right product to suit the customer’s requirements.
    3.6. Explain the product technical features and benefits to the customer; you may also have to demonstrate the use and operation of the product.
    3.7. Cross sell other products by highlighting on their benefits in relation to the products being purchased.
    3.8. Offer correct value propositions to help them make correct purchasing decisions.
    3.9. Liaise with stores and workshop department and ensure that the correct goods and services are provided in an efficient and timely manner.
    3.10. Upon completion of the transaction, ensure that accurate documentation is done, and payment is collected.
    3.11. Develop a rapport with the customer to encourage future business.
    3.12. Thank the customer for their patronage giving out contact details.
    3.13. Make a follow up with the customer after an appropriate time to find out if they are enjoying the products and services. Communicate their feedback to the Branch Manager and resolve any complaints that they may have.
    3.14. Communicate any introduction of new products and services and any special offers to the customer.
    3.15. Inform management of customer requirements that are not currently available. For example, taking pictures of the vehicle and the part required.
    3.16. Maintain confidentiality of customer information at all times.
    3.17. Perform any other duties that may be required.
    3.18. Ensure all vehicles that come into our workshops have an inspection checklist before invoicing
    3.19. Go through Inspection Checklist with the customers and ensure customers have understand the contents.
    4. Key competencies

    Learn all commercial and technical features of the company’s products and services.
    Focusing on customer needs and exceeding expectations.
    Presenting & communicating information effectively.
    Persuading and influencing.
    Personable approach to ensure good relationships with customer and colleagues.
    Following instructions and procedures.

    5. Education, experience, and knowledge
    Education

    University degree in sales and marketing or commerce or business administration or related field.

    Experience

    Minimum of 1 year’s experience in customer service or marketing.
    Knowledge of the automotive retail environment, tyre industry, and spare parts industry is advantageous.
    Interest in automobile mechanics is advantageous.
    Computer literacy.

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  • Senior Brand Manager – Spirits at Diageo

    Job Description :
    Job Title: Senior Brand Manager

    Function:
    Marketing is where our brands show up in culture and stay there.
    This is where creativity meets insight. We take a deep understanding of people, culture and trends and turn it into ideas that fuel conversation and shape how our brands are experienced around the world.
    From defining brand strategy to launching campaigns that people remember, the work here influences how we show up in the moments that matter.
    You’ll be part of a team that’s curious, collaborative and always looking ahead, reimagining our brands for today while building what comes next.
     
    About EABL:
     
    East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs), reaffirming our standing as a total adult beverage (TAB) company.
    EABL has extensive operations in Kenya, Uganda and Tanzania with breweries, distilleries, support industries and a distribution network across the region. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors.
    EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements
    EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange in Kenya, Uganda and Tanzania.
     
    About the role:
     
    The Senior Brand Manager is responsible for driving the growth, profitability, and long-term equity of assigned brands through the development and execution of effective marketing strategies. This includes full ownership of the Marketing Business Plan (MBP) —from planning and budgeting to execution and performance tracking.
    Role Dimensions:

    Financial Accountability (Budget/Revenue):
     
    ·       Deliver volume, revenue and profitability targets
    ·       Monitor market share and competitor activity and relevant marketing investment spend
     
    Role Responsibilities:
     
    Strategic & MBP Leadership: Own and drive the Marketing Business Plan (MBP), setting brand direction and ensuring delivery of growth, profitability, and brand equity targets at East African Breweries Ltd.

    Cross-Functional & Stakeholder Influence: Lead through influence by aligning internal teams and external partners to deliver strong, consistent in-market execution in a competitive landscape
     
    Execution & Performance Ownership: Ensure excellence in campaign execution, track performance against key performance indicators, and take accountability for results through data-driven decision-making and continuous optimization
    Marketing Business Plan (MBP) Management:

    Develop and lead the annual MBP aligned to business objectives
    Define brand growth targets (volume, revenue, market share)
    Identify key consumer segments and growth opportunities
    Manage and optimize A&P (Advertising & Promotion) budgets
    Track, analyze, and report MBP performance against critical metrics
    Adjust strategies based on in-market performance and insights

     
    Brand Strategy & Development:

    Define and maintain brand positioning and identity
    Build long-term brand equity and differentiation
    Lead innovation pipeline (new products, packaging, variants)
    Ensure consistency across all consumer touchpoints

     
    Campaign Planning & Execution:

    Develop and implement coordinateded marketing campaigns (ATL, BTL, Digital)
    Lead creative development with agencies
    Drive consumer engagement through activations and experiences
    Ensure excellence in execution across channels

     
    Stakeholder & Cross-Functional Management:

    Collaborate with:

    Sales (trade execution)
    Finance (budget control & return on investment tracking)
    Supply Chain (product availability)
    External agencies (creative, media, digital)

    Ensure alignment on brand priorities and execution plans

     
    Skills and Experience:
    Qualifications:

    Bachelor’s degree or equivalent experience in Marketing, Business, or related field
    6–10 years’ experience in FMCG/consumer marketing
    Tried experience in brand management and campaign execution
    Experience running budgets and delivering business results

     

    Skills & Experience:

    Critical thinking and planning
    Financial competence and budget management
    Strong analytical and data interpretation skills
    Consumer insight development
    Project and collaborator management
    Creativity and innovation mentality

     
    Flexible Working Statement:

     
    Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

     
    Diversity statement:
     

    Our purpose is to celebrate life, every day, everywhere and crafting an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
    We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.

    Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
     
    Feel inspired? Then this may be the opportunity for you.

     
    If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

    Worker Type :
    Regular
     
    Primary Location:
    KBL
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