Job Region: Tanzania

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With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary
Prestige Banker-Sky Branch will have a responsibility of managing assigned Prestige Banking Customers portfolio by retaining and acquiring new customers. This will be achieved through cross selling of Bank’s products and provide memorable customer experience.
The role holder will be required to meet minimum performance standards across service and sales i.e. meeting a minimum number of calls and sales per week based on an appropriate product mix. The role holder will be having a portfolio of customers that are domiciled in different Branches.
Job Description
Main accountabilities and approximate time split
Relationship and Portfolio Management
25%

Manage the banking relationships of portfolio of Prestige Segment customers assigned to you.
Ensure regular contacts of customers under your portfolio for the purpose of relationship deepening and cross selling.
Building relationships with existing customers in order to pro-actively anticipate and address future customer needs, identify sales opportunities and increase revenue/footing per customer.
Continuously monitor utilization of credit facilities and other products such as credit cards. Identify and resolve underutilization by contacting customers to determine the reasons and escalating service issues
Working closely with Premier RMs for smooth upgrading of qualified Premier Clients from Prestige and Personal Banking Segments.
Increase Customer Retention & Reduce attrition.
Review reports from branches indicating income levels of existing standard customers and identify names that could become Prestige clients.

Sales
45%

Achieve agreed sales targets for new accounts, cards, assets and liabilities through a proactive calling programme as assigned by the Line Manager.
Grow assigned Prestige Portfolio, Asset and liability book.
Conduct a detailed needs analysis for all existing and potential customers to determine which products would suit their needs. The product suite includes all products available to Prestige Banking customers.
Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers.
Making sure that all our customers have Platinum Cards, AIR, and AMB.
Maintain valuable communication with Prestige Customers.
Recruit new customers (from non-Sky Branch  Portfolio- Personal)
Perform telesales and courteous calls to customers i.e. Manage own calling programme, including identifying names to call on in a particular day or as assigned by your Supervisor.
Undertake marketing, special campaigns, promotions etc.
On a daily basis, compile a report on the calling programme and personal sales progress against the targets as agreed. Present the report to the Line Manager.

Service Excellence
20%

Provide High Standard of Customer Service at all times, face to face, via phone or email and create customer loyalty through offering exceptional customer experience.
Complete follow-up paperwork and undertake administration activities to ensure effective, efficient and compliant operation of the customers in your portfolio.
Log and follow up written responses to customer complaints from customer service.
Ensure on boarding process is adhered to.
Ensure 100% complaint resolution at first point of contact.
Monitor operational delivery of customer requirements, summarise systemic failures and raise to the Line Manager.

Risk and Controls Objectives
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards
10%
Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture

Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
Continuous and proactive engagement with regulatory bodies, unions where applicable
All mandatory training completed to deadline

Technical skills / Competencies
Skills & Competencies
What does the role holder need to be able to do/be well at doing?

Relationship Management skills
Communication skills ( fluent in both English and Swahili)
Effective interpersonal skills (effective questioning and active listening)
Basic numeracy for maintaining sales records
Tactical and diplomacy
Empathy
Presentation skills
Commercial Awareness
Service Excellence
Personal Drive
Ability to plan and organise
Adaptable
Branch Operations knowledge

Knowledge, Expertise and Experience
Experience
What does the role holder need to have done before?

Operated in a customer facing role where service is paramount.
Experience in service and sales environment,
Has experienced a target driven role,

Knowledge
What does the role holder need to know/know about and/or be qualified in?

Fully conversant with all Prestige Banking products/services/tariffs.
Detailed knowledge of relevant Customer systems in order to sell.
Good knowledge of Bank’s internal systems.
A detailed knowledge of the Bank’s Account Opening Policies and Procedures.
Customer service standards.
IT literate.
Sales standards in line with regulation.
Competitor information in relation to products and service.

Training requirements specific to the role
Sales process and selling training, service modules and minimum regulatory training. Also includes technical training to ensure competence in account opening, and various bank systems. Also:

Personal Banker’s Course
Sales & Marketing Course
Credit Scored Personal Lending Products
Account Opening Procedures
Know Your Customer

Banking products, processes  and services
Customer service standards

Absa Values
Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

Trust
Resourceful
Stewardship
Inclusive
Courage

Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)
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HME Reliability Engineer-Expatriate (01) Vacancy
 
Position Description
 
Bulyanhulu Gold Mine is seeking to recruit an HME Reliability Engineer to join and grow our team. Reporting to the Engineering Manager, the Reliability Engineer is responsible for ensuring that underground heavy mobile equipment (HME) and systems consistently perform at the required levels of reliability, safety, and availability. The role focuses on proactive maintenance strategies, data-driven decision-making, and continuous improvement to reduce failures, optimize performance, and extend asset life. The Reliability Engineer works closely with maintenance, operations, engineering, planning, and OEM partners to deliver sustainable improvements across both fixed plant and mobile equipment.
Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:

Communicating Honestly, Transparently, and Acting with Integrity
Exhibiting a Results-Driven approach
Delivering solutions that are Fit for Purpose
Dedicating themselves to Building a Sustainable Legacy
Taking Responsibility and being Accountable
Committing to Zero Harm
Cultivating strong and meaningful Partnerships

If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
Reporting to: Engineering Manager  
Duration: Fixed Term
Responsibilities:

Implement and optimize asset reliability strategies (e.g., Reliability-Centered Maintenance – RCM, Preventive Maintenance Optimization, Predictive Maintenance).
Develop and build robust preventive and predictive maintenance programs, including Condition-Based Monitoring (CBM), vibration analysis, oil analysis, and thermography.
Develop and manage condition monitoring programs (e.g., vibration, ultrasound, temperatures, pressures, fluid sampling).
Develop critical equipment lists and reliability risk maps
Lead root cause failure analysis (RCFA) for major breakdowns or recurring issues, utilizing tools such as 5 Whys, Fishbone, Pareto analysis, Fault Tree Analysis, and Failure Modes and Effects Analysis (FMEA).
Conduct FMEA to identify potential failure modes and their impact, prioritizing risk mitigation.
Document findings from analyses and implement effective corrective and preventive actions.
Identify chronic and repetitive failures and drive long-term solutions to eliminate them.
Lead continuous improvement projects aimed at reducing downtime and maintenance costs.
Recommend engineering changes to improve safety, reliability, and performance
Monitor and trend key equipment parameters to detect early signs of failure.
Analyse maintenance and operational data to identify trends and improvement opportunities.
Track and report Key Performance Indicators (KPIs) such as Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), availability, and maintenance backlog.
Ensure timely reporting and follow-up on all abnormal conditions.
Maintain accurate equipment history and reliability records in CMMS (e.g., SAP)
Review and optimize Preventive Maintenance (PM) tasks, frequencies, and work instructions.
Develop Bills of Material (BOMs), critical spares lists, and reliability-based inventory recommendations.
Improve PM compliance and quality through audits and coaching of maintenance teams.
Support capital projects with reliability input, including design reviews, risk assessments, and lifecycle costing.
Provide technical support to maintenance and operations teams
Participate in daily/weekly meetings to prioritize and resolve reliability issues.
Coordinate with OEMs, contractors, and vendors for specialist diagnostics, support, and warranty claims.
Work closely with maintenance, operations, engineering, planning, and OEM partners to achieve shared goals
Ensure compliance with OEM standards, site procedures, and safety regulations.
Evaluate new technologies and reliability tools for potential implementation.
Provide technical support to maintenance and operations teams

Qualification Requirements:

Degree/Diploma in Mechanical, Electrical, or Reliability Engineering.
Certification in RCM, vibration analysis (CAT I/II), thermography, or similar fields

Experience and Skills Requirements:

Minimum of 3-7 years of experience in mobile equipment maintenance and reliability, preferably within underground mining or a similar industry.
Experience with statistical analysis software for reliability data.
Demonstrated success in implementing maintenance strategies that improve equipment uptime and reduce costs.

What We Can Offer You:

A comprehensive compensation package including bonuses and site-specific benefits
The ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to grow and learn with industry colleagues
Access to a variety of career opportunities across the organization

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Position Description
Bulyanhulu Gold Mine is seeking to recruit an HME Maintenance Manager. Reporting to the Mining Manager, the UG Mobile Maintenance Manager is responsible for overseeing the planning, coordination, and execution of all UG mobile equipment maintenance activities. The Manager will ensure the safety, reliability, and operational efficiency of all underground mobile assets, in compliance with industry standards and company policies. 
This role also involves staff development, training, and competency assessment to enhance maintenance efficiency for underground mobile equipment continuously and requires ensuring maintenance is conducted in a manner that maximizes value for the business, both now and in the future.
Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:

Communicating Honestly, Transparently, and Acting with Integrity
Exhibiting a Results-Driven approach
Delivering solutions that are Fit for Purpose
Dedicating themselves to Building a Sustainable Legacy
Taking Responsibility and being Accountable
Committing to Zero Harm
Cultivating strong and meaningful Partnerships

If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
Reporting to: Mining Manager   
Duration: Fixed Term Contract
Responsibilities:

Lead and manage the underground mobile maintenance team to ensure timely and effective maintenance activities.
Develop and implement preventive and predictive maintenance programs for underground mobile equipment.
Oversee maintenance scheduling, spare parts inventory, and procurement to minimize downtime.
Ensure compliance with established procedures and regulations and promote a safety-first culture among the maintenance team.
Troubleshoot and resolve complex technical issues related to underground mobile machinery.
Monitor equipment performance and establish KPIs to improve reliability and efficiency.
Coordinate with operations to plan major maintenance repairs with minimal impact on production.
Maintain accurate maintenance records and generate reports for management review.
Manage budgets, control costs, and optimize resources related to underground mobile maintenance activities.
Stay updated with technological advancements and incorporate best practices in maintenance procedures.
Perform regular workplace inspections to identify and address issues.
Management of maintenance personnel, including but not limited to overseeing their performance, training, and development.
Ensures the efficient use of the CMMS (computerized maintenance management system).
Event investigation and follow-up of recommendations.
Provide maintenance oversight and input for new projects and construction activities.
Quality assurance and control for all platform activities relating to maintenance.
Provide feedback to OEM to enable improvements to the equipment or its operation.
Other duties as assigned by the UG Manager.

Qualification Requirements:

Bachelor’s degree in mechanical, Electrical, Mining Engineering, or related field.
Relevant certifications in Heavy Equipment, Mining, or Safety.

Experience and Skills Requirements:

Minimum of 5-7 years’ experience in underground mobile equipment maintenance within the mining industry, with at least 3 years in a supervisory or managerial role.
Strong knowledge of underground mining operations, safety standards, and maintenance systems (e.g., SAP).
Proven experience with specific OEM equipment (e.g., Sandvik preferred).
Commitment to safety, including a commitment to a positive safety culture.
Exceptional leadership, organizational, communication (oral and written), interpersonal, and conflict resolution skills.
Strong safety, environmental awareness, supervisory capabilities, and problem-solving skills.
Must be team-oriented and possess the ability to develop and foster a team environment.
Innovative mindset with a focus on reliability improvement and cost efficiency.
Problem Solving, Decision-Making Skills, and Troubleshooting Skills.
Understanding of budgeting and performance management.

What We Can Offer You:

A comprehensive compensation package including bonuses and site-specific benefits
The ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to grow and learn with industry colleagues
have a Access to a variety of career opportunities across the organization

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Position: Senior Human Resources and Administration Officer
Benjamin William Mkapa Foundation (BMF)
The Benjamin William Mkapa Foundation (BMF) is a non- profit Trust, established in 2006 with the
vision towards healthy lives and well-being for all, in Tanzania and the rest of Africa. Its strategic
mission is to innovate sustainable and resilient health and related system solutions for equitable
health outcomes. BMF’s Vision and Mission can be achieved through empowered workforce, which
is self-motivated, committed to growth and integrity, and the one who seeks excellence in execution.
BMF seeks for innovative, self-driven, dynamic, and competent qualified candidates to fill the
vacancy below: –
Position: Senior Human Resources and Administration Officer
Reports to: Director of Finance and Operations
Department: Finance and Operations
Duty Station: BMF Headquarters – Dar es Salaam
Overall Purpose of the Role
To support and coordinate effective management of human resources (recruitment, training, performance, and employee relations) and administrative functions (logistics, office management, asset management and transport). The officer ensures smooth operations across both areas, aligning HR and administrative activities with the Mkapa Foundation overall goals.
 Job openings
Key Roles and Responsibilities
1. Human Resource Management

Recruitment & Staffing: Manage the hiring process, from posting job openings to conducting interviews and onboarding new employees.
Employee Development: Organize staff training, performance appraisals, and support career development.
Compensation & Benefits: Administer salaries, benefits, and ensure compliance with compensation policies.
Employee Relations: Handle staff grievances, conflicts, and ensure a positive work environment.
HR Strategy & Compliance: Ensure the organization follows labor laws and develops and/or reviews HR strategies aligned with the BMF Vision and mission.

2. Administrative Management

Office Management: Oversee daily office operations, including managing supplies, equipment, and workspace maintenance.
Records & Documentation: Maintain important organizational records, ensuring compliance with legal and regulatory requirements.
Asset Management: Maintaining an up-to-date asset register, overseeing tagging and tracking, and ensuring assets are properly used, monitored, and disposed of in accordance with policy.
Transport Management: Managing vehicle scheduling, maintenance, fuel usage, and driver supervision, while ensuring full compliance with transport management guidelines.
Logistics & Event Coordination: Organize internal meetings, conferences, and travel arrangements.

3. Overlap & Collaboration

Support the supervisor in managing communication flow within the organization.
Policy Development & Implementation: Create and enforce policies affecting both HR and administrative functions.
Staff Welfare & Compliance: Ensure that both HR and administrative processes prioritize staff well-being and legal compliance.

Skills and Qualifications

Bachelor’s degree in human resources or public administration, Master’s will be an added advantage.
At least 5 years’ working experience in Human Resources Management and/or Administration.
Effective communication and negotiation skills.
Strong critical thinking and analytical skills.
Experienced in working with a Non-Government, Government or Private sector entity with multiple financiers will be an added advantage.

BMF Application Instructions (All Positions)
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Position: Head of Business Development and Partnership Unit
Benjamin William Mkapa Foundation (BMF)
Employment Opportunities at Benjamin William Mkapa Foundation, Dar es Salaam – December 2025
The Benjamin William Mkapa Foundation (BMF) is a non- profit Trust, established in 2006 with the
vision towards healthy lives and well-being for all, in Tanzania and the rest of Africa. Its strategic
mission is to innovate sustainable and resilient health and related system solutions for equitable
health outcomes. BMF’s Vision and Mission can be achieved through empowered workforce, which
is self-motivated, committed to growth and integrity, and the one who seeks excellence in execution.
BMF seeks for innovative, self-driven, dynamic, and competent qualified candidates to fill the
vacancy below: –
 Work placements
Position: Head of Business Development and Partnership Unit
Reports to: Chief Executive Officer

Department: CEO’s Office
Duty Station: BMF Headquarters – Dar es Salaam
Overall Purpose of the Role
The Head of Business Development and Partnerships will play a critical role in driving the Mkapa Foundation’s mission forward by cultivating relationships, securing resources, and ensuring the foundation’s sustainability.
Key Roles and Responsibilities
1. Strategy Development and Implementation

Develop and implement the foundation’s business development strategy, ensuring alignment with the foundation’s mission and objectives.
Identify growth opportunities by researching and identifying new opportunities for the foundation to expand its impact, whether through new funding sources, partnerships, or innovative programs.

2. Partnership Building and Relationship Management

Forge strong, sustainable partnerships with key stakeholders, including government bodies, local and international NGOs, private sector companies, and community organizations.
Establish collaborations with international donors, philanthropists, and development agencies to leverage resources and expertise.
Engage with a diverse group of stakeholders to create value-driven collaborations, ensuring mutual benefits.

3. Fundraising and Resource Mobilization

Lead efforts to secure funding through grants, donations, sponsorships, and other income-generating activities. This includes working with international donors, foundations, and private-sector partners.
Oversee the development of compelling grant proposals and funding applications.
Diversify funding streams by exploring and implementing new ways to raise funds, including partnerships with the private sector, social enterprises, or creating income-generating programs.

4. Networking and Advocacy

Serve as the face of the organization in public forums, conferences, and meetings, promoting the foundation’s mission and vision to potential partners and donors.
Advocate for the Foundation’s mission/work and its impact by building relationships with policymakers, influencers, and other organizations.

5. Program Development and Impact Assessment

Work with program teams to design initiatives that address critical community needs, ensuring these programs are aligned with the foundation’s mission and objectives.
Monitor and evaluate Partnerships, ensuring that collaborations are effectively implemented and delivering the desired outcomes.

6. Organizational Leadership and Team Management
 Work placements

Lead and manage a team focused on business development, partnerships, and fundraising.
Provide guidance, mentorship, and support to ensure the team’s success.
Cross-functional collaboration with other departments to ensure a coordinated approach.

7. Reporting and Compliance

Monitor and report on partnership activities and funding use, ensuring transparency and compliance.
Provide regular updates to the Management, Board, stakeholders, and donors on the progress of business development, partnership outcomes, and financial growth.

Skills and Qualifications

Master’s degree in international development, Business Administration, Marketing, Communication or related field is preferred.
At least ten (10) years demonstrated professional experience in strategic partnerships and fundraising from major government donors, multilateral agencies, corporate donors, foundations/philanthropists and/or private sector.
Strong networking skills, particularly ability to build relationships across various sectors.
Experience or understanding of social enterprise will be an added advantage.
Strong leadership, team-building, and interpersonal skills.
Ability to think strategically and develop innovative solutions.

BMF Application Instructions (All Positions)
Job type Full-time Job, To submit your application, please follow the link provided below.
Application Process: Kindly fill in the application form via the following link:
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Position: Digital Health Manager
Benjamin William Mkapa Foundation (BMF)
The Benjamin William Mkapa Foundation (BMF) is a non- profit Trust, established in 2006 with the
vision towards healthy lives and well-being for all, in Tanzania and the rest of Africa. Its strategic
mission is to innovate sustainable and resilient health and related system solutions for equitable
health outcomes. BMF’s Vision and Mission can be achieved through empowered workforce, which
is self-motivated, committed to growth and integrity, and the one who seeks excellence in execution.
BMF seeks for innovative, self-driven, dynamic, and competent qualified candidates to fill the
vacancy below: –
Position: Digital Health Manager
Reports to: Director of Program and Strategic information

Department: Programs and Strategic Information
Duty Station: BMF Headquarters – Dar es Salaam
Overall Purpose of the Role
The Digital Health Manager provides strategic and technical leadership for BMF’s digital health initiatives, ensuring all institutional and project-level systems align with Tanzania’s national digital health agenda, eHealth strategies, and data governance requirements. He/she will strengthen and harmonize digital platforms, interoperability frameworks, and emerging technologies across BMF programs. The position drives data-driven decision-making, improves service delivery efficiency, and supports scalable, sustainable digital health solutions.
Key Roles and Responsibilities
1. Digital Transformation & Data Systems Strengthening

Provides strategic leadership for BMF’s digital health agenda, including developing the Digital Health Roadmap and ensuring alignment with national systems.
Overseeing the design, deployment, and maintenance of digital platforms, promoting interoperability, and building staff capacity in digital systems and data use.

2. Data Governance, Protection & Compliance

Leads development and enforcement of data governance policies and SOPs aligned with national laws and donor standards.
Ensures robust data security measures, including backups, firewalls, and recovery systems.

3. Capacity Building, Innovation & Partnerships

Strengthens digital and data analytics skills through training and mentorship.
Fosters partnerships with government, academia, tech firms, and donors to advance digital innovation and represents BMF in national and global digital health forums.

4. Monitoring, Evaluation, Research & Learning

Integrates digital health metrics into M&E systems, develops indicators, and manages real-time dashboards.
Enhances analytics capacity, produces evidence-based reports, and supports research and documentation of digital health impact.

5. Institutional Sustainability & Resource Mobilization

Identifies funding opportunities, provides technical input for proposals, and supports BMF’s positioning in digital health initiatives.
Prepares accurate cost estimates, budgets, and sustainability strategies for funding applications.

Skills and Qualifications

Advanced degree in Health Informatics, Digital Health, Biomedical Informatics, Computer Science, Data Science, Public Health, or related field.
Master’s degree in public health, Health Informatics, Business Administration or Digital health will be an added advantage.
Minimum 7 years of progressive experience in digital health/eHealth, preferably in Tanzania or similar contexts.
Experience in deploying and managing health information systems and system integration and interoperability standards is desirable.
Understanding and/or collaborative history with key partners from Government/ regulatory bodies on ICT and data governance, Digital Start-up related entities, etc.
Strong abilities in partnership building, advocacy, communication, planning, and project management.

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The Social Enterprise Officer will play a crucial role in supporting women entrepreneurs with direct enterprise training, business incubation, network creation, and coaching. They will work closely with expert field staff to support women-led, nature-based enterprise creation efforts while simultaneously improving market access for beneficiaries by engaging horticulture investors, processors, exporters, and buyers. In addition to supporting women individually, the Social Enterprise Officer will support community groups to create and manage VSLAs and other financial structures as part of community forest management committees and community-owned processing facility. Based full-time on Unguja Island, Zanzibar, the Social Enterprise Officer will join a dynamic team of local and international staff to implement the Zanzibar Women’s Leadership in Adaptation (ZanzAdapt) project funded by Global Affairs Canada. The project aims to improve gender equality and nature-based climate adaptation capacity in vulnerable coastal communities on Pemba and Unguja Islands, Zanzibar.
RESPONSIBILITIES AND KEY PERFORMANCE INDICATORS
Enterprise Development
•Conduct community consultations to identify and select women beneficiaries for invitation into business network formation.
•Support women-led nature-based enterprise formation in agroforestry and conservation livelihoods including assisting women entrepreneurs to develop and execute business plans for their nature-based enterprises.

•Follow up to evaluate performance of short-term and long-term business plans.
•Support women dependent on natural resources (mangrove forests) to benefit and profit from market driven eco-friendly investment
•Contribute to women’s peer-to-peer network formation in consultation with beneficiaries and ZanzAdapt project’s gender justice specialists and host periodic peer-to-peer network convening events to strengthen collaboration and generate shared opportunities.
•Support women groups and members to formalize their business to attract more market
regionally and internationally, including supporting community-owned processing facility
•Facilitate registration and linkages between business network members and formal support institutions including economic development agencies, financial institutions, and government services
•Develop, facilitate, and drive strategic collaborative partnerships and networks focused
on developing targeted responses to identified social inclusion and economic development needs.
•Develop and execute strategic marketing plans through social media that focus on linking beneficiaries with diverse business stakeholders
•Engage relevant Authorities for branding and product quality assurance supports and best practices and support women entrepreneurs to improve access to local, regional, and international markets.
•Periodically monitor the progress of micro, small and medium (MSME) enterprise incubated by women groups and report the business performances to CFP/CFI management.
•Support the development business tools for collecting business data.
•Developing and executing marketing strategies to increase the sales of women groups
Enterprise and Leadership Training
•Conduct community consultations to identify and select Training of Trainer (ToT) women beneficiaries specifically for off-site leadership program enrollment.
•Develop key training program content in alignment with the ZanzAdapt project’s objectives, including Gender Equality Gap Analysis and Action Plan. This includes but is not limited to developing curriculums on financial skill, business planning and business management for women.
•Deliver gender transformative training, study tours, and events related to themes such as enterprise development, business operations, marketing, value-addition, and financial independence.
•Develop and set standards for quality control/quality assurance on all product associated
with ZanzAdapt Project with women and ensure they have the training and resources to maintain quality assurance.
Monitoring, Evaluation, and Learning
•Conduct pre-training baseline surveys with participants and continuous post-training participatory monitoring & evaluation of activities with participants and incorporate learnings into project refinements.
•Develop activity concept notes and accompanying budgets needed to implement activities in line with activity development and procurement protocols on monthly, quarterly, and
annual basis.
•Document and promote success stories in alignment with ZanzAdapt media gap analysis and strategy.
•Develop and execute monthly and quarterly work plans in conjunction with other field staff and management.
•Maintain activity tracking and develop quarterly reports on key program indicators, activity progress, and detailed lists of beneficiaries and groups engaged.
Key Performance Indicators
•4 leadership trainings provided to Training of Trainer (ToT) women related to nature-based climate adaptation enterprises.
•360 women achieve leadership and/or decision-making positions in project-supported climate adaptation enterprises and governance structures by the end of the project.
•+ 75% women trainees demonstrate increases in leadership skills AND agency in agroforestry enterprises or community forest governance as evidenced by at least one new leadership or governance action following training.
•Provide + 375 agroforestry beneficiaries* with new access to gender-responsive physical resources or facilities for the implementation of climate-adaptive agroforestry occupations.
•+ 50% of total agroforestry beneficiaries* who report they have access to appropriate post-harvest processing equipment or facilities.
•Help support 1,800 direct beneficiaries* implement a minimum set of climate-adaptive agroforestry practices and technologies by the end of the project.
•# of business plans developed and executed
•# products that have been formalized and exist in the market
•% sales increased for women entrepreneurs
•# of authorities engaged to assist women entrepreneurs
•% of women benefiting financially from new enterprise activity or investments with secure sustainable markets.
•% of women with improved income/profit derived from market driven natural resource (mangrove forests) investments or enterprises.
*80% of total beneficiaries must identify as women.
QUALIFICATIONS & ABILITIES
Experience

•At least 3 years of demonstrated professional experience in working with local stakeholder and government engagement and community training.
•Relevant degree(s) and/or certificates in agriculture, community development, business development, or related field.
•Experience in designing and implementing community-based initiatives.

•Experience with VSLAs and other financial schemes
•Familiarity with robust monitoring and evaluation frameworks.

•Experience working with diverse stakeholders, including government officials, NGOs, and community, members.
•Experience working with gender-responsive approaches and understanding of women’s roles in natural resource management.
•Experience working with coastal Islamic cultures and traditions.

Core Competencies
•Collaboration. Strong interpersonal skills, with the ability to build rapport and maintain relationships with diverse stakeholders to interpret the ideas, information, and needs of others.

•Team Work. Working together in friendly way to achieve organization and project overall goals and objectives
•Facilitation. Strong facilitation skills, with the ability to organize, lead, and motivate groups, deliver effective training, and foster collaboration and cooperation between multiple parties.
•Communication. Excellent written and verbal communication skills and ability to effectively communicate with diverse stakeholders with clear and accurate language.

•Problem-solving. The capacity to identify challenges, develop creative solutions, and make informed decisions.
•Attention to Detail. A keen eye for accuracy, ensuring that data is accurate, well-considered, and complete.

•Entrepreneurial Embodies the entrepreneurial and visionary spirit and demonstrates a talent for developing new ideas to help women excel and creatively meet targets.
•Accountability. Holds self and others accountable for all decisions and interpersonal relationships while following through on commitments and focusing on those activities that have the greatest positive impact.
Technical Skills
•Proficiency in Microsoft Office suite and other relevant software for data analysis and reporting.
•Excellent written and verbal communication skills in English and Swahili
•Familiarity with online collaboration tools like Google workspace and Zoom
•Technical expertise in horticulture, gender-equity approaches, and/or mangrove ecosystem restoration and conservation is an asset.
COMPENSATION & APPLICATION DETAILS
Community Forests Pemba is seeking to fill one (1) full-time permanent position. The successful candidate will be stationed at CFP’s office in Mombasa, Zanzibar City, Unguja. The position will be remunerated based on 40 hours per week with 28 days paid vacation and organization health benefits. Compensation will be determined based on the candidate’s experience and level. Periodic travel will be required between offices. Occasional travel outside these working areas may also be required. Project-related travel and necessary equipment will be provided by the project.
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The Appropriate Technology Officer will play a crucial role in supporting women access materials, training, and coaching to support agroforestry and mangrove conservation livelihoods. They will work closely with expert field staff to support women-led, nature-based enterprise efforts by improving access of beneficiaries to appropriate physical resources and technologies, training, and technical backstopping. In addition to supporting women individually, the Appropriate Technology Officer will work in service of community groups and producer networks to support the planning, development, and oversee refurbishment and construction of post-harvest and value-addition facilities. Based full-time on Unguja Island, Zanzibar, the Appropriate Technology Officer will join a dynamic team of local and international staff to implement the Zanzibar Women’s Leadership in Adaptation (ZanzAdapt) project funded by Global Affairs Canada. The project aims to improve gender equality and nature-based climate adaptation capacity in vulnerable coastal communities on Pemba and Unguja Islands, Zanzibar.
RESPONSIBILITIES AND KEY PERFORMANCE INDICATORS
Gender-Responsive Physical Resource & Appropriate Technology Activities
•Work collaboratively to accomplish various goals of Community Forests Pemba and the ZanzAdapt project under the direction of the ZanzADAPT Unguja Zone Operations Manager, ZanzADAPT Operations Director, and other management staff.
•Work closely with management, operations and field staff and target beneficiaries to support planning, procurement, delivery and proper use of appropriate technologies and physical resources provided to beneficiaries to support their climate-adaptive agroforestry and mangrove forest livelihood activities.

•Conduct needs & opportunities assessment for refurbishment and/or enhancement of cooperative post-harvest and value-addition facilities and undertake implementation plans & budgets for facilities in close collaboration with CFP management.
•Oversee new construction and facility improvements to cooperative post-harvest and value-addition centers in close collaboration with CFP management.
•Report directly to the CFP Executive Director and CFP Senior Financial Manager on issues related to procurement and physical resources.
•Work as a key liaison between field staff and management, especially with the CFP Senior Financial Manager, to identify and evaluate physical resources (e.g. agroforestry materials) that field staff want to procure and provide to beneficiaries. Furthermore, provide careful evaluation of the quality and appropriateness of procured materials as well as follow up support to beneficiaries to ensure physical resources are used and maintained properly.
•Work closely with the ZanzAdapt Monitoring & Evaluation department on issues of field follow up and evaluation regarding physical resources and appropriate technology distribution and use including data collection and reporting.
•Participate fully in gender equality training and other professional development opportunities including skill building in climate-adaptive agroforestry as well as participatory gender justice strategies for the ZanzAdapt project and CFP in general.
•Serve as an active member on various CFP task forces to further the overall goals  and other organization priorities as needed, even when it extends beyond your normal job description.

Monitoring, Evaluation, and Learning
•Conduct pre-training baseline surveys with participants and continuous post-training participatory monitoring & evaluation of activities with participants and incorporate learnings into project refinements.
•Develop activity concept notes and accompanying budgets needed to implement activities in line with activity development and procurement protocols on monthly, quarterly, and annual basis.
•Document and promote success stories in alignment with ZanzAdapt media gap analysis and strategy.
•Develop and execute monthly and quarterly work plans in conjunction with other field staff and management.

•Maintain activity tracking and develop quarterly reports on key program indicators, activity progress, and detailed lists of beneficiaries and groups engaged.
Key Performance Indicators
• 4 cooperative post-harvest and value-addition facilities built or refurbished.

• > 20% total agroforestry beneficiaries reporting improved access to appropriate post-harvest processing equipment or facilities.
• + 500 agroforestry beneficiaries* provided with new access to gender-responsive physical resources or facilities for the implementation of climate-adaptive agroforestry occupations.

• Provide 1500 mangrove forest beneficiaries* with access to gender-responsive physical resources and/or land governance rights for the implementation of nature-based climate solutions with biodiversity co-benefits by the end of the project
• +80% of total mangrove forest beneficiaries (all women) are provided with physical resources
*80% of total beneficiaries must identify as women.

QUALIFICATIONS & ABILITIES
Experience

•At least 3 years of demonstrated professional experience in working with local stakeholder and government engagement and community training.
•Relevant degree(s) and/or certificates in agriculture, community development, project management, or related field.
•Experience in designing and implementing community-based initiatives.

•Experience in procurement
•Experience in project management, especially related to construction

•Familiarity with robust monitoring and evaluation frameworks.
•Experience working with diverse stakeholders, including government officials, NGOs, and community members, and contractors
•Experience working with gender-responsive approaches and understanding of women’s roles in natural resource management.
•Experience working with coastal Islamic cultures and traditions.
Core Competencies

•Collaboration. Strong interpersonal skills, with the ability to build rapport and maintain relationships with diverse stakeholders to interpret the ideas, information, and needs of others.
•Team Work. Working together in friendly way to achieve organization and project overall goals and objectives
Work placements
•Facilitation. Strong facilitation skills, with the ability to organize, lead, and motivate groups, deliver effective training, and foster collaboration and cooperation between multiple parties.

•Communication. Excellent written and verbal communication skills and ability to effectively communicate with diverse stakeholders with clear and accurate language.
•Problem-solving. The capacity to identify challenges, develop creative solutions, and make informed decisions.

•Attention to Detail. A keen eye for accuracy, ensuring that data is accurate, well-considered, and complete.
•Accountability. Holds self and others accountable for all decisions and interpersonal relationships while following through on commitments and focusing on those activities that have the greatest positive impact.
Technical Skills
•Proficiency in Microsoft Office suite and other relevant software for data analysis and reporting.
•Excellent written and verbal communication skills in English and Swahili

•Familiarity with online collaboration tools like Google workspace and Zoom
•Technical expertise in horticulture, engineering, gender-equity approaches, and/or mangrove ecosystem restoration and conservation is an asset.
COMPENSATION & APPLICATION DETAILS

Community Forests Pemba is seeking to fill one (1) full-time permanent position. The successful candidate will be stationed at CFP’s office in Mombasa, Zanzibar City, Unguja. The position will be remunerated based on 40 hours per week with 28 days paid vacation and organization health benefits. Compensation will be determined based on the candidate’s experience and level. Periodic travel will be required between offices. Occasional travel outside these working areas may also be required. Project-related travel and necessary equipment will be provided by the project.
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Colleges and Institutes Canada, Dar es Salaam, Tanzania
Operations Officer
Job Description
Position Identification
Title:                             Operations Officer
Supervisor:                 Senior Technical Advisor/CICan Representative
Location:                     CICan Tanzania Office- Dar es Salaam
Start Date:                   February 16, 2026
 
Background
Colleges and Institutes Canada (CICan) is implementing the Employment through
Work placements
Empowerment Program (ESP) in Tanzania in close collaboration with the Ministry of
Education, Science and Technology (MOEST) through the Department of Technical and
Vocational Training (DVET).
The Empowerment through Skills Program is a 7-year (2021-2028) program funded by the Government of Canada which will support the development and delivery of skills training programs that benefit women and adolescent girls working in the informal and formal economies throughout the country. By providing community-based and institution-based training programs at Folk Development Colleges (FDCs) and Community-Based Organizations (CBOs) across 12 communities, and by strengthening the financial, counselling, and family support systems women need to be successful in key growth sectors, it will lead to social and economic empowerment.
General Expectations
The Operations Officer is responsible for supporting operations for the ESP office Tanzania, including administrative, travel and logistics, office operations and procurement of goods and services. The Operations Officer will be responsible for ensuring timely, cost-effective, and compliant procurements, administrative and logistical support in alignment with organizational and donor policies.
Duties and Responsibilities

Coordinate with partners and Partnership Support Coordinators the budgets, requests for reimbursement, monitoring and reporting of project funds for student transport and meal costs for industry attachment and mentorship activities, course equipment and supplies, etc.
Support in allocating expenses to appropriate GL accounts for monthly financial reporting.
Support logistics for workshops, trainings, field visits, and events.
Arrange travel and accommodation logistics for staff, consultants, and visitors, including booking flights, hotels, and ground transportation per requests from program staff.
Support Program Support Coordinators in coordinating sourcing of hotels and transport services in their regions.
Assist the Senior Technical Advisor/CICan Representative in managing day-to-day needs of the office.
Track vehicle fuel maintenance and fuel usage through Driver vehicle logbook.
Manage relationships with office service providers and ensure contracts are up to date.
Procure office supplies, IT equipment, and other operational goods and services and support maintenance and repairs of office equipment.
Track inventory and ensure assets are recorded, labeled, and monitored appropriately.
Support procurement of goods and services, including preparing and issuing requests for quotations and requests for proposals, coordinating evaluation of bids, and preparing bid analysis reports, preparing purchase orders and contracts with suppliers and consultants.
Ensure vendors meet quality standards by verifying that items match the required specifications, resolving any issues or discrepancies, and coordinating timely delivery.
Maintain an up-to-date procurement and contracts tracker to monitor procurement progress and delivery timelines.
Provide necessary documentation for payment of suppliers and consultants and reimbursements for partners to Finance team.
Ensure compliance with organizational travel, procurement and financial policies as well as donor rules and regulations and support team awareness and compliance.
Ensure all procurement, logistics and financial documentation is complete, properly filed, and compliant with internal and donor policies regulations.
Provide updates and reports as needed.
Perform other duties as needed.

Reporting
The Operations Officer will report to Senior Technical Advisor/CICan Representative and work in close collaboration with the Ottawa-based Manager of Operations, Senior Program Officer, Finance Officers as well as the ESP team in Tanzania.
Qualifications 
The Operations Officer will have the following qualifications:

Fluency in English and Swahili.
Tanzania citizen or legally permitted to work in Tanzania. Note: CICan will not provide a work permit or sponsor individuals.
Post-secondary diploma in Procurement and/or Supply Chain, Business Administration, Finance, Commerce or other business-related degree. Professional qualification in accounting is considered an asset.
Minimum 3 (three) years of experience in a similar role with an international donor funded program providing administrative, procurement or financial services in Tanzania.
Experience in procuring good and services on donor funded projects in line with international donor rules and regulations.
Experience supporting day to day activities for a project.
Demonstrated ability using Microsoft Office Suite. Advanced knowledge of Excel required.
Ability to establish and maintain effective linkages with both internal and external partners.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.
Demonstrated competence in the planning, implementation, administration, and reporting of donor-funded projects.
Ability to work independently and collaboratively on a team.
Experience working with an international team.
Ability to prioritize and organize work effectively and efficiently under pressure and tight deadlines.
Excellent organizational, communication, and interpersonal skills.
Ability to work both independently and collaboratively in a team.
Strong writing, computer, and data skills.

Salary
The expected monthly gross salary for this position is between TZS 2,800,000 and TZS 3,200,000, based on applicant’s relevant experience and qualifications.
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Industry: Tourism and Hospitality
Job Overview
We are seeking an experienced and highly motivated Senior Sales Consultant to join our dynamic team. The ideal candidate will be responsible for handling client inquiries from the initial point of contact through to safari confirmation, while ensuring exceptional customer service and professional communication. The candidate must be knowledgeable, organized, and proactive, with strong sales and itinerary-building skills.
Key Responsibilities

Prepare customized itineraries, quotations, and safari packages tailored to client needs and preferences.
Handle all client inquiries, email or phone, from the first contact until the booking is fully confirmed.
Communicate with clients in a friendly, courteous, and professional manner, always providing accurate and consistent information.
Respond promptly to agent inquiries via phone and email, ensuring high conversion rates from inquiries to confirmed sales.
Update all relevant guest information daily, including safari package details, allergies, pick-up times, flight landing times, and any last-minute changes.
Manage reservations, cancellations, and amendments, and ensure all client files are complete and accurate before handing over to the Operations Department.
Provide expert advice and personalized tour planning for clients interested in Tanzania destinations.
Deliver excellent customer service, addressing client inquiries and resolving issues efficiently.
Ensure all invoices and client details are correct and well-documented.
Provide daily updates to management regarding confirmed bookings and sales progress.
Maintain a good understanding of sustainability practices and ensure they are incorporated into client communications and sales processes.

Qualifications & Experience

Diploma or Degree in Tourism Management, Hospitality, Business Administration, or related field.
Minimum of 6-10 years of experience in a similar sales or tour consulting role within the tourism industry.
Proven experience in designing itineraries and converting inquiries into confirmed sales.
Excellent communication skills (written and verbal).
Strong customer service orientation with the ability to build client trust.
Maintain in-depth knowledge of Zanzibar, Northern, Western, and Southern Circuit attractions, accommodations, and activities.
Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
Knowledge of sustainable tourism principles is an added advantage.

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