Job Region: Tanzania

Job description
The Artisan (Typesetting) is responsible for preparing, formatting, and refining manuscripts and other written materials for publication. This includes ensuring consistency in layout, style, and structure; applying professional typesetting standards; m
Qualifications
Holder of Form IV/VI Certificate of Secondary Education plus basic Certificate (NTA 4) in one of the following fields: Typesetting, Graphic Design, Publishing, Printing or Binding Technology, or equivalent qualification from recognized and reputable I
Responsibility
(i) To format and typeset manuscripts, books, and other materials according to the DUP style and design standards; (ii) To apply appropriate typography, layout, and page design principles for readability and visual appeal; (iii) To ensure consistency in fonts, spacing, alignment, and style across all publications; (iv) To review and prepare manuscripts for typesetting, checking completeness and structure; (v) To proofread and correct text, layout, and formatting errors before final production; (vi) To produce and revise proofs based on editorial and author feedback; (vii) To prepare print-ready and digital files in required formats for production and distribution; (viii) To collaborate with editors, designers, and printers to ensure smooth workflow and quality output;….
Work Experience
x. At least 3 years’ of professional typesetting experience in an active Publishing and printing Industry.
Terms of Service
One-year contract, which will be renewable subject to satisfactory performance and
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NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
The role is responsible for providing strategic leadership and operational oversight for the Employee Banking and Pensioner segments by driving sustainable portfolio growth, strengthening institutional relationships, and ensuring effective sales execution. The position leads the development and implementation of market-led acquisition, retention, and revenue strategies while equipping sales teams with the tools, guidance, and performance frameworks required to deliver consistent results. It further ensures seamless onboarding, high-quality customer experience, and adherence to service and compliance standards across all touchpoints.
Job Description​
Accountability: Strategic Leadership, Planning & Portfolio Growth (30%)
Provide strategic direction for the Employee Banking and Pensioner segments by developing, implementing, and continuously refining market-led growth strategies.
Drive the expansion of salaried and pensioner customer bases through structured acquisition plans, institution-level penetration strategies, and targeted value propositions that address the needs of different employee groups and pensioner categories.
Build and manage a robust portfolio growth framework, acquisition, retention, cross-sell, and revenue optimization strategies, to maximize NBC market share into these niche
Oversee performance intelligence by establishing data-driven dashboards, detailed segment analytics, and predictive insights that inform decision-making, highlight opportunities, and proactively mitigate performance gaps.
Accountability: Sales Management & Execution (30%)
Provide strong sales leadership by guiding and empowering Scheme Relationship Managers and sales teams to deliver consistent and measurable performance.
Develop, implement, and enforce structured sales plans, productivity frameworks, and weekly activity schedules that ensure disciplined execution and alignment to segment growth priorities.
Ensure there is high impact and positive results on the field activations, institution visits, pension funds engagements, and community outreach initiatives to accelerate acquisition of salaried employees and pensioners.
Oversee the full sales pipeline lifecycle including lead generation, quality conversion, and activation ensuring transparent tracking, timely follow-up, and achievement of set sales targets.
Engage:
Accountability: Stakeholders, Partners & Institutional Relationship Management (20%)
Drive and secure institutional partnerships by actively engaging government ministries, institutions and agencies, pension funds, private employers, and industry bodies to win payroll and pension onboarding mandates.
Lead high-level negotiations with HR and Finance directors, union representatives, and pension administrators to open new acquisition channels and strengthen collaboration agreements.
Execute seamless payroll and pension migrations by coordinating end-to-end onboarding processes with internal stakeholders such as CIB, BB, Operations, Change, and Digital teams to ensure uninterrupted salary and pension flow transitions to NBC.
Accelerate customer acquisition and brand presence through targeted institutional activations financial literacy sessions, corporate days, and pensioner clinics while building a partner ecosystem that continually feeds acquisition pipelines.
Serve:
Accountability: Execution, Customer Experience & Service Excellence (20%)
Ensure smooth onboarding and timely activation of salaried and pensioner accounts across all channels.
Oversee field executions including pension engagements, activations, community outreach, and institution visits to support acquisition and servicing.
Monitor and drive service quality, ensuring quick resolution of complaints, escalations, dormant and inactive accounts, and customer experience gaps.
Conduct periodic portfolio reviews to identify risks, unusual transactions, fraud indicators, and take corrective action.
Serve as the escalation point for complex institutional, operational, or compliance issues, ensuring timely resolution.
Support sales team, DSAs, LGs and RMs with tools, insights, and guidance to deliver consistent, high-quality customer service.
Education and Experience Required
Bachelor’s degree in business administration, Banking, Finance, or related field.
Minimum of 5 years’ experience of related field
Knowledge & Skills:
Strategic Relationship Management – Strong ability to engage senior institutional leaders.
Sales Leadership & Execution Management – Expertise in driving sales teams and productivity frameworks.
In-depth Knowledge of Payroll Ecosystem – Understanding payroll and pension structures
Data & Portfolio Analytics skills
Competencies:
· Deciding and initiating action
· Relating and networking
· Adapting and responding to change
· Persuading and influencing
· Delivering Results & Meeting Customer Expectations
Qualifications
Bachelors Degree and Professional Qualifications – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets all of the requirements), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment at junior specialist level, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets all of the requirements)
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Position: Finance Controller
Business unit: G&M Manufacturing
Report to: Finance Manager
Duty station: Dar es salaam
Key responsibilities:

Prepare accurate monthly management report and cost analysis
Perform and coordinate stock taking exercise for both raw materials, WIP and finished goods
Prepare & maintain costing system for labor, materials and Overheads to to arrive with product cost
Handle daily and month-end costing entries (P&L and Balance sheet) including the variance analysis
Manage fixed asset register, coding, additional/disposals and depreciations
Monitor inventory planning, forecasting and evaluations
Ensure frequent reviews of General and subsidiary Ledger accounts for accuracy and proper mapping of all transactions going through the SAP system.
Assisting in preparation and monitoring of annual budgets

Qualifications & Experience

Bachelor’s degree in accounting or related subject
Minimum of 3 years of industry experience in accounting or costing
Strong understanding and practical experience in both IFRS and GAAP
Proficiency in accounting systems, ERP system (SAP Business one), Microsoft excel and other analytical tools
Professional certification ACCA/CPA is an added advantage

Apply here: Finance Controller, before 30th November 2025
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Job Description
DAILY RESPONSIBILITIES:
Recruitment of new customers
Ensuring the new accounts sourced adhere to KYC and AML guidelines
Monitoring of Personal loans schemes PAR at branch level.
Maintain and manage retail client relationships with cross sale and up-sale bank products and services
Apply Now
Job Info
Job Identification
4841
Job Category
Management
Posting Date
11/26/2025, 11:18 AM
Apply Before
12/06/2025, 12:00 AM
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Locations
Tanzania, United Republic of
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Job no: 588261
Contract type: Temporary Appointment
Duty Station: Dar-es-Salaam
Level: P-3
Location: United Republic of Tanzania
Categories: Nutrition, Health and Nutrition
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, the right to care
How can you make a difference?
Purpose for the Job
The Nutrition Specialist supports the development and preparation of the nutrition programme and is responsible for managing, implementing, monitoring, evaluating, and reporting the programme progress of the Food Systems for Children portfolio of the Child Nutrition and Development section within the country programme. The Nutrition Specialist provides technical guidance and management support throughout the programming processes to facilitate the administration and achievement of concrete and sustainable results in the section (lifecycle) Diets outputs, particularly complementary foods, food supplements, food environment, overweight and obesity prevention initiatives, inclusive of legal framework ones and programmes. This is carried out according to plans, allocation, results-based management approaches and methodology (RBM), as well as UNICEF’s Strategic Plans, standards of performance, and accountability framework.
Key function, accountabilities and related duties/tasks
1. Support to programme development and planning
Contribute to and support the preparation, design and updating of the situation analysis for the nutrition sector(s) to ensure comprehensive and current data on maternal and child nutrition is available to guide policy development, and the design and management of nutrition programmes/projects.
Keep abreast of development trends to enhance programme management, efficiency and delivery.
Participate in strategic programme discussions on the planning of nutrition programmes/projects.
Formulate, design and prepare a sector of the nutrition programme proposal, ensuring alignment with UNICEF’s Strategic Plans, Country Programme, and coherence/integration with the UN Development Assistance Framework (UNDAF), regional strategies, as well as national priorities, plans and competencies.
Establish specific goals, objectives, strategies, and implementation plans for the nutrition sector(s) based on results-based planning terminology and methodology (RBM). Prepare required documentations for programme review and approval.
Work closely and collaboratively with colleagues and partners to discuss strategies and methodologies, and to determine national priorities/competencies to ensure the achievement of concrete and sustainable results.
Provide technical and operational support throughout all stages of programming processes to ensure integration, coherence and harmonization of programmes/projects with other UNICEF sectors and achievement of results as planned and allocated.
2. Programme management, monitoring and delivery of results
Plan and/or collaborate with internal and external partners to establish monitoring benchmarks, performance indicators, and UNICEF/UN system indicators and measurements, to assess and strengthen performance accountability, coherence and delivery of concrete and sustainable results for the assigned sector in nutrition programmes.
Participate in monitoring and evaluation exercises, programme reviews and annual reviews with government and other counterparts to assess progress and to determine required action and interventions to achieve results.
Prepare and assess monitoring and evaluation reports to identify gaps, strengths and/or weaknesses in programme management. Identify lessons learned and use knowledge gained for development planning and timely intervention to achieve goals.
Actively monitor programmes and projects through field visits, surveys and/or exchange of information with partners and stakeholders to assess progress. Identify bottlenecks and potential problems, and take timely decisions to resolve issues and/or refer to relevant officials for timely resolution.
Monitor and verify the optimum and appropriate use of sectoral programme resources (financial, administrative and other assets) confirming compliance with organizational rules, regulations, procedures, donor commitments, and standards of accountability. Ensure timely reporting and liquidation of resources.
Prepare regular and mandated programme/project reports for management, donors and partners to keep them informed of programme progress.
3. Technical and operational support to programme implementation
Provide technical guidance and operational support to government counterparts, NGO partners, UN system partners and other country office partners/donors on the interpretation, application and understanding of UNICEF policies, strategies, processes, best practices, and approaches on nutrition and related issues to support programme development planning, management, implementation, and delivery of results.
Participate in discussions with national partners, clients and stakeholders to promote nutrition and development issues especially in the areas of emergency preparedness and maternal, newborn and child survival and development.
Draft policy papers, briefs and other strategic programme materials for management use, information and/or consideration.
Participate in emergency preparedness initiatives for programme development, contingency planning and/or to respond to emergencies in country or where designated.
4. Networking and partnership building
Build and sustain effective close working partnerships with nutrition sector government counterparts and national stakeholders through active sharing of information and knowledge.
Facilitate programme implementation and build capacity of stakeholders to achieve programme goals on maternal and child rights as well as social justice and equity.
Prepare communication and information materials for CO programme advocacy to promote awareness, establish partnership/alliances and support fund raising for nutrition programmes (maternal, newborn and child survival and development).
Participate and/or represent UNICEF in inter-agency discussions, ensuring that UNICEF’s position, interests and priorities are fully considered and integrated in the UNDAF development planning and agenda setting.
5. Innovation, knowledge management and capacity building
Apply and introduce innovative approaches and good practices to build the capacity of partners and stakeholders, and to support the implementation and delivery of concrete and sustainable programme results.
Keep abreast, research, benchmark, and implement best and cutting-edge practices in nutrition management and information systems. Assess, institutionalize and share best practices and knowledge learned.
Contribute to the development and implementation of policies and procedures to ensure optimum efficiency and efficacy of sustainable programmes and projects.
Organize and implement capacity building initiatives to enhance the competencies of clients and stakeholders to promote sustainable results on nutrition related programmes and projects.
If you would like to know more about this position, please review the complete Job Description here: [ Nutrition Specialist Level 3.doc]
To qualify as an advocate for every child you will have…
Minimum requirements:
Education: An advanced university degree in one of the following fields is required: nutrition, public health, nutritional epidemiology, global/international health and nutrition, health/nutrition research, policy and/or management, health sciences, nutritional epidemiology, or another health-related science field.
Work Experience: A minimum of five years of professional experience in a developing country in designing, planning and managing programs in one or more of the following areas is required: lifecycle nutrition programming, infant and young child feeding, school-aged nutrition and adolescent, maternal diets and public health.
Skills: Experience in nutrition/health/early childhood programme/project development is required; management in a UN system agency or organization is an asset; relevant experience in leading or supporting knowledge management initiatives is an asset; food technology experience or ability is an asset.
Language Requirements: Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable [Female Candidates] are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
[Applicable to TA recruitments, remove the below if it’s an FT position]
UNICEF staff members holding fixed-term, continuing, or permanent appointments who are considered to be on abolished post status may apply for this temporary position and, if selected with a start date before 31 December 2025, may take it up as a temporary assignment, in line with UNICEF guidance on separation due to the abolition of posts or staff reduction. They will retain their fixed-term entitlements but will not hold a lien to their abolished post. For other scenarios where a Temporary Assignment may be possible, please refer to Additional guidance on IP to IP temporary assignments after completion of the full TOD.pdf (accessible to UNICEF personnel only).
The conditions of a temporary assignment, including relocation entitlements, will depend on the status of the staff member’s original appointment and may be limited in accordance with applicable UNICEF policies, procedures, and practices in force.
Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.
Advertised: 26 Nov 2025 E. Africa Standard Time
Deadline: 03 Dec 2025 E. Africa Standard Time
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DEADLINE FOR APPLICATIONS
9 December 2025-23:59-GMT+03:00 East Africa Time (Dar es Salaam)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
As per the WFP Tanzania Country Strategic Plan (CSP 2022–2027), the Country Office provides humanitarian assistance to the refugees, and is implementing various programmes aimed at enhancing resilience, improving nutrition, strengthening smallholder productivity, and building national capacity in adaptive social protection, emergency preparedness and response, and sustainable food systems.
Considering projected funding constraints and ongoing operational challenges, there is an urgent need for robust targeting and prioritization processes to ensure that the most vulnerable people are assisted timely and in a transparent manner. In addition, the WFP Targeting Assurance Framework and the 2022 Executive Director’s Circular on Management of Targeting Processes by WFP offices require country offices to strengthen targeting processes to meet predefined, time-bound benchmarks.
To better meet these demands, WFP Tanzania is recruiting a Programme Assistant (Targeting), to assist in providing technical support in design and implementation of targeting and prioritization across all CSP activities in Tanzania and tracking the implementation of targeting assurance benchmarks, to strengthen in country processes.
PURPOSE OF THE ASSIGNMENT:
The Programme Assistant will work under the direct supervision of the Vulnerability Analysis and Mapping Office, and under overall guidance of the Head of Research, Assessment & Monitoring (RAM), and in close collaboration with RAM and Programme unit. This position will support the design, implementation, risk mitigation, monitoring of targeting decision-making and processes across WFP operations, and perform other activities related to vulnerability analysis and mapping. The Programme Assistant will also support the development, testing and evaluation of targeting methodologies, and document assessment findings and operational lessons learned.
KEY ACCOUNTABILITIES/RESPONSIBILITIES:
Support design and implementation of targeting and prioritization methodologies, as per established guides and strategies, ensuring that WFP assistance is delivered in a transparent, accountable, and equitable manner.
Work in close collaboration with RAM and Programme units, CFM Manager, and Sub and Field Offices to ensure that targeting decisions are evidence-based, people-centred/inclusive, contextually appropriate, and responsive to evolving needs.
In collaboration with Monitoring and Programme teams, support targeting verification by checking the beneficiaries’ list provided by partners for coherence against eligibility criteria and triangulating data from community feedback mechanisms (CFMs) and appeals.
Contribute to designing electronic beneficiary targeting tools and ensure digital tools and IDM practices used for beneficiary identification and registration support the enrollment of the right people for WFP programmes
Participate in conducting vulnerability and food security assessments and support targeting‐related assessments and innovation efforts for the advancement of targeting processes and methods.
Establish systems for regular monitoring of targeting processes and outcomes for assisted and non‐assisted populations to refine targeting and prioritization decisions; and provide visualized reports in the form of Tableau dashboards.
Provide direct support to the roll out and implementation of targeting assurance standards, working with RAM and other teams in the Country Office to track Country Office progress towards key standards.
Ensure that assessment findings, operational best practices and lessons learned are well documented and archived to inform strategic recommendations, operational guidance and tools, and learning.
Support producing learning materials and facilitate targeting‐related capacity strengthening initiatives of cooperating partners.
Support other RAM related activities when needed.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Completion of secondary school education. A post-secondary certificate, diploma or degree in a relevant field such as social sciences, statistics, economics, development studies, or data management is highly desirable.
Experience:
At least 5 years of progressively responsible experience in conducting food security assessments, vulnerability analysis, and targeting vulnerable populations, especially in food assistance or social protection programmes.
Experience in programme support, preferably in humanitarian and development contexts.
Familiarity with monitoring and evaluation (M&E) and Vulnerability Analysis and Mapping (VAM) activities is a strong asset.
Knowledge & Skills:
General knowledge in targeting methods and strategies of beneficiary selection, and experience in targeting process in the humanitarian/development sector.
Knowledge of food security vulnerability indicators and analysis.
Experience in planning, conducting and overseeing quantitative and qualitative data collection methods, including through household interviews, Focus Group Discussions, key Informant Interviews etc.
Ability to design XLSForms and use digital data collection platforms (e.g. ODK, KoboToolbox) and GIS tools is advantageous.
Strong skills and experience in statistical data analysis using tools like SPSS, R, Stata is required and background in advanced statistical analysis for targeting is desired.
Knowledge and experience in building dashboards using Tableau.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
Excellent writing and presentation skills.
Strong analytical skills, problem solving skills innovative and creative thinking.
Ability to work independently, interacting with a diverse set of internal and external stakeholders.
Languages:
Strong written and oral English skills and Kiswahili.
Strong interpersonal and communication skills to engage with communities, partners, and field teams.
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NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
•This role provides a unique opportunity to combine deep client insight, exploit Technology and pinpoint Fintech Partnerships to enhance the value we deliver to clients in exercising overall responsibility for successful delivery of Partnership programmes.
•To drive and implement Ecosystem banking solutions to Commercial, SME clients and position the bank as the first and efficient financial institution offering the solution.
•To develop collaboration culture among various teams and drive cross selling culture to maximize Business Banking growth, retention and profitability targets for the bank
•Link clients to effective and affordable Ecosystem banking solutions to highly drive Liabilities and assets for the bank.
•Archive Penetration on the specified Cooperate (Anchor/Sub Anchor) through upstream and downstream onboarding.
•Grow Ecosystem revenue, deposit and assets i.e. supporting Manager Ecosystem archive Ecosystem targets.
Job Description​
Key Accountabilities:
Business and Relationship Management 50%

Work directly under Business Banking to support sector RMs in originating, structuring, and onboarding ecosystem opportunities.
Partner with Cash Management, Trade Finance, Treasury, and Credit to deliver tailor-made value-chain solutions derived from both CIB and BB anchors.
Conduct deep-dive value-chain mapping for all BB clients.
Mine and Feed Retail Banking with BB value chain Ecosystems
Drive ecosystem penetration targets per sector and anchor.
Achieve agreed asset and deposit targets by supporting coverage team through offering an ecosystem banking products and services.
Develop and market the bank’s ecosystem products and services through contact with, high net-worth individuals, Merchants, Agents and other prospective clients in a specified cooperate value chain.
Responsible for ensuring Limit utilization and account usage with the recruited clients.
Training customers at the branch on the digital products and self-onboarding to the access of the digital save and ecosystem financing.
Digitize all the Ecosystem value chain customers and under specified segment.
Monitor Ecosystem portfolio to ensure installment is paid on due and endure a high-quality portfolio.
Manage early arrears through daily repayment tracking, Anchor relationship, security placement request whilst supporting in recovery visitations, restructuring and follow-up on client promises.
Suspend client from accessing the digital facilities and table for evaluation of the Sub Anchor.
To ensure 100% compliance to bank policies and procedures in all value chain onboarding with high level of integrity.
Responsible in Growing and maintaining the Ecosystem & Digital lending portfolio as assigned.
Create, maintain and grow a high synergy between Ecosystem Banking unit with Cooperate, MSMEs, Employees, Agents and Merchant Team. Ensure the value chain is solutioned in collectively.
Present the weekly report to Manager -Ecosystem banking for discussion.
Work with Risk Department in building awareness and comply with KYC, AML, and Financial Sanctions and Prohibitions of Business Activity policies for the Bank.
Coordinate and organize the Business Banking’s Lending Forum Meetings constituted to assist the business in managing the review of lending activities on regular basis ensuring that customer recruitment is in line with risk appetite, profitable customers are given the attention they deserve, and problematic customers are identified upfront and given proper attention.
 Conduct regular discussions with Credit to ensure process efficiency and quick turnaround for ecosystems clients.
Co-ordinate sales call for identified ecosystem opportunities in Business Banking.
 Develop an ecosystem operational plan in alignment with CVPs in BB Clients for execution through the Business segment heads.
Develop and implement sales and marketing best practices in support of the customer value proposition and customer expectations.
Drive ecosystems sales targets by tracking, measuring, and managing performance across all the across branch network.
Facilitate a working partnership between Credit, the business units and Branches to stimulate business growth without compromising risk and the quality of lending.
 Support the sales team to resolve escalated customer complaints as it relates to ecosystems.
 Develop measures specific to tracking ecosystems activities and penetration and conducts research to provide inputs and insights into ecosystem strategy and execution plans.
Track achievement of sector financial targets through ecosystems and reports on indicators such as revenue, ROEs and shares a weekly report with the segment heads.
Support Business Development Managers to reach performance targets by proactively monitoring and acting on Daily Scorecards, Monthly financial and Operational reviews etc

 
Customer Service Management 20%
 
• Proactively and professionally support Branch Manager, Business Development Officers to manage client experience by providing appropriate on job training and coaching on ecosystem product and services delivery.
• Keep an active and accurate records/log of customers complaints discussions/correspondences with clients and provide timely feedback on unresolved/resolved issues.
• Effectively co-ordinate client relationships/activities with other business owners within BB banking department.
• Use client feedback to improve product and service offering.
• Participate in weekly performance review, and knowledge sharing meetings with Regional Managers, Branch Managers, and cluster heads.
• Develop and maintain contact with Product Specialists and Ecosystem banking specialist in other areas of the bank
• Understand and articulate aggregated customer requirements feedback to shape the customer proposition and product offering.
• Ensure high quality service levels in branches to exceed customer expectations
• Build a motivated, committed and focused Branch team, consistently delivering creative, precise and customer-focused service
• Act as the escalation point for HOT complaints.
• Visit high net worth or key clients on request from the branch managers and other relationship managers.
• Ensure branch network compliance with internal procedures.
• Implement service delivery plans for improvement through monitoring and tracking of service metrics.
• Coordinate cross-functions to provide high standard of service delivery of ecosystem products and services
• Engage in high-net-worth client meetings as needed for complex scenarios reviews and consultations.
 
People Management and Development 10%
• Create an empowering environment for team members, encouraging individual ownership and initiative.
• Set high performance and productivity standards for team.
• Enhance performance of Branch Development Officers and Managers by identifying training needs and ensure coaching or delivery of training takes place.
• Drive employee development and engagement within Business Banking, branch teams that results in a high-performance culture
• Acts as escalation point for grievance cases touching on BDOs and Relationship Officers in the region
• Pursue own development to increase personal effectiveness, acknowledging strengths and areas for development
 
Risk, Control and Compliance Management 10%
• Work with Risk Department in building awareness and comply with KYC, AML, and Financial Sanctions and Prohibitions of Business activity policies for the Bank.
• Ensure that Relationship Officers and Mangers review their portfolio monthly and ensure that all documentation required (KYC, AML and Sanctions) are up to date and escalate any unresolved KYC requirements to the relevant mandated holders.
• Ensure Business Development Officers take accountability on the accuracy and quality of the documents, loan applications, ICU checklist and other related documents.
• Ensure the region operates in a compliant manner and adheres to relevant company and regulatory requirements to achieve satisfactory grades in local & Group Audits
• Monitor branch operations and control performance to ensure that branch standards in the cluster are met and where required review branch remediation action plans.
• Review incident reports raised from branches and take required actions e.g. escalation, disciplinary action etc.
• Understand and manage risks and risk events (incidents) relevant to the role.
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Ensure all financial crime matters are addressed on time e.g. annual PEP & HRR, LR reviews.
• Control Non-performing Assets to within regulatory and Industry standards
 
Change Management 10%
• Comply and keep abreast of all policies, procedures, and circulars updates.
• Ensure self-development pertaining to career path to develop knowledge and skills
• Complete all critical compliance training
• Project manage all major organizational changes within the cluster such as organizational structure changes, IT/system changes or process changes, Process Improvement,
• Communicate strategic changes to branch management and ensure that any target changes are agreed.
 
Education and Experience Required

B-degree / Advance Diploma / Equivalent qualification in Finance, Accounting, Economics, Business Administration or any other related field
At least 3 years of experience in banking industry, where one(1) year should be in Ecosystem Banking.
Experience from Trade Finance or Fintech Companies is an added advantage

Knowledge & Skills:

Knowledge in Digital lending and financial environment in emerging markets
Strong Negotiation and influencing skills
Market awareness
Credit appraisal skills
Excellent relationship building skills
High impact communication and presentation skills.
Learning and researching
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating
Deciding and initiating action

Qualifications
Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)
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Alliance Life Assurance Limited
Career Opportunity
Job Title
Retail Financial Advisor (RFA)
Department
Retail Department
Location
Dodoma
Reports To
Company Overview
Alliance Life Assurance Ltd was established in 2010 as the first locally owned private Life Insurance Company in Tanzania. The company has spread its sphere of influence throughout the region to become one of the leading insurance and financial services companies in East Africa providing life insurance solutions to both corporates and individuals. Alliance Life is highly rated in leadership, innovation, customer service, and risk management.
The company is looking for experienced Life Insurance Retail Financial Advisor (RFA)s to join the Team. As an experienced Retail Financial Advisor (RFA) you will be responsible to sell life insurance products and to support the retail distribution network to meet the sales target and contribute to the growth of Business portfolio. The Retail Financial Advisor (RFA)s will report to the Unit Sales Manager (Retail) and will be based in Dodoma.
Essential Duties and Responsibilities
Detailed description of the main tasks performed by the job holder:

To meet the sales Target
Attending insurance related meetings within a respective sales avenues or distribution network
To work on the leads provided by the respective distribution channel.
To conduct product awareness to all prospective clients through all distribution channels.
Attending promotional events and campaigns to increase brand visibility and sales.
To maintain individual sales activity plans and continually report to the supervisor on activities planned for the day and week including attending team meetings.
Sending out proposals and quotations and prompt follow up of premiums and renewals according to ALAL standards.
Monthly reconciliation to ensure sales figures are accurate.
To acquire new clients, build and maintain strong relationships with all stakeholders (new and current), and to regularly check on clients for better service, retention and potential business opportunities.
Bancassurance Channel Support functions
Day to day follow up on the shared list of prospects and closing the leads.
Follow up on outstanding premiums and policies that are yet to be issued or renewed.
Reporting to USMs and Bank Branch Managers to whom you will assigned to, the daily leads report
Maintain compliance with the company policies and procedures.
Any other official tasks that may be assigned by the management.

Qualifications and Experience Required

Bachelor’s Degree /Diploma/ Certificate in Insurance and Risk Management/ Economics/Banking and Finance/ Marketing, or any related field.
Minimum of 2 years’ sales experience specifically in Life Insurance will be an added advantage.
Excellent marketing and negotiation skills.
Excellent relationship management skills.
Ability to self-motivate and work independently and to carry out assignments to completion within parameters of instructions, prescribed methodology, and standard operating procedures.
Excellent report writing and interpersonal skills.
Excellent planning and organizational skills.
Excellent time management skills, must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to portray high level of integrity and professionalism, including well-groomed appearance.
Good knowledge of Microsoft Office and basic computer applications.
Excellent communication (writing, speaking, listening, reading), negotiation and persuasive skills in both English and Swahili.

General
Alliance Life Assurance Ltd (ALAL) promotes an inclusive workplace that provides equal opportunities for all employees, including reasonable accommodations for individuals with disabilities. For inquiries regarding physical demands, please contact Human Resources.
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