Job Region: Zambia

CONSULTANCY OPPORTUNITY
Veterinary Technical Documentation Consultant (Short-Term Assignment)
A Lusaka-based poultry production enterprise invites applications from a high-performing Veterinary Graduate for a structured short-term consultancy assignment.
This is an 8-week engagement focused on technical documentation strengthening, production data consolidation, and internal systems support.
Purpose of the Assignment
To support the organization and standardization of:
• Production and batch documentation
• Laboratory report integration and summary tables
• Technical reporting templates
• Literature review support on poultry health topics
• Structured internal documentation systems
The consultant will work closely with senior technical personnel and management.
Key Responsibilities
• Review and structure internal production records
• Consolidate laboratory findings into standardized summaries
• Assist in preparation of technical briefs
• Conduct targeted literature reviews
• Support documentation improvement initiatives
• Develop organized reporting templates
Qualifications
• Bachelor of Veterinary Medicine (BVetMed or equivalent)
• Strong academic performance (Merit or Distinction preferred)
• Strong scientific writing and analytical skills
• Understanding of poultry production systems
• High level of confidentiality and professional integrity
Competencies
• Attention to detail
• Structured thinking
• Ability to interpret laboratory reports
• Professional communication skills
Duration
8 weeks (Full-time consultancy engagement)
Location
Lusaka (with limited site visits as required)
Application Requirements
Interested candidates should submit:
• Curriculum Vitae
• Academic Transcript
• Sample of academic/scientific writing
• Two referees
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Our International School is seeking a highly qualified and experienced Physics Teacher to deliver the Cambridge IGCSE and A Level syllabus.
Minimum Requirements:
• Bachelor’s Degree in Physics (Minor in Mathematics required)
• Minimum of 3 years teaching experience
• Proven experience teaching Cambridge IGCSE and A Levels
• Strong knowledge of Cambridge assessment standards
• Excellent classroom management and lesson planning skills
We are looking for a committed educator who is passionate about academic excellence and capable of preparing students for outstanding performance in international examinations.
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Handyman’s Lime Limited is a Zambian Lime producer based in Masaiti on the Copperbelt. In 2017, the Company entered a management partnership with Carmeuse of Belgium. Carmeuse is the world’s leading producer of Lime and brings into the partnership extensive technical and marketing knowledge gained in 160 years of operations.
Applications are invited from suitably qualified and experienced candidates to fill the following vacant positions in the Company.
Job Title: Electrician
Job Specifications:
a)    Full Grade 12 certificate holder.
b)    A member of E.I.Z.
c)    Certificate in Electrical Engineering from a reputable institution.
d)    Minimum 5 years working experience in mining/ process operations and must be a team player.
e)    Knowledge in Automation will be an added advantage.
f)      Experience, knowledge and qualifications in Mechanical Engineering or equivalent will be an added advantage.
g)  Holding of a valid manual driving license is an added advantage.
h) Chinese or French language proficiency will be an added advantage.
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To drive sales growth by identifying new business opportunities, managing distributor and retail relationships, achieving sales targets, and ensuring effective product availability and visibility in assigned territories.
Key Responsibilities
Sales & Revenue Growth

Achieve and exceed monthly and annual sales targets.
Identify and develop new customers, distributors, wholesalers, and retailers.
Execute sales plans and promotional activities within assigned territory.
Negotiate pricing, discounts, and trade terms within company policy.

Customer & Relationship Management

Build and maintain strong relationships with key accounts and distributors.
Conduct regular customer visits and market activations.
Resolve customer complaints promptly and professionally.
Ensure high levels of customer satisfaction and retention.

Market Execution & Visibility

Ensure proper product availability, shelf presence, and merchandising standards.
Monitor competitor activities, pricing, and promotions.
Support product launches and in-store promotions.
Ensure compliance with brand and merchandising guidelines.

Reporting & Administration

Prepare daily, weekly, and monthly sales reports.
Maintain accurate customer records and sales data.
Track stock movement and support collections where applicable.
Provide market intelligence and feedback to management.

Key Performance Indicators (KPIs)

Sales target achievement
Market coverage and customer acquisition
Product availability and visibility
Customer retention and satisfaction
Timely and accurate reporting

Qualifications & Experience

Diploma or Bachelor’s Degree in Sales, Marketing, Business Administration, or related field.
Minimum of 2–5 years’ sales experience in an FMCG environment.
Proven track record of achieving sales targets.
Experience working with distributors, wholesalers, and retail outlets.

Skills & Competencies

Strong negotiation and communication skills
Excellent interpersonal and relationship management skills
Good analytical and reporting skills
Self-motivated with strong planning and time-management abilities
Ability to work independently and under pressure

Additional Requirements

Valid driver’s license (car) is an advantage
Willingness to travel extensively within assigned territory
Knowledge of local FMCG markets and trade channels

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Job Role
The Customer Experience (CX) Coordinator supports Yalelo’s customer service operations and customer engagement initiatives by managing customer communications, coordinating service training, supporting feedback and survey activities, and helping drive customer-facing programs that improve satisfaction, loyalty, and brand trust.
Key Responsibilities & Critical Success Measures.

Customer Service Call Handling: Manage customer service calls and CRM records, ensuring timely responses, accurate logging, and proper follow-up/escalation of complaints.
Customer and Retail Communication: Coordinate communication with external customers and internal teams (especially retail outlets) to support service delivery and issue resolution.
Training and Feedback Support: Conduct customer service trainings and support customer feedback/survey activities to improve frontline service standards.
Consumer Insights Support: Support consumer insights work (surveys, data cleaning, enumerator support) and help generate accurate customer feedback data.
Customer Programmes and Activations: Coordinate customer-facing projects (loyalty card programme, activations, CSR/marketing support, events, ad-hoc projects) with successful execution, timely dispatch, and positive customer engagement outcomes.

Functional Competences

Customer Service Management: Strong customer service and complaint-handling capability, including professional communication and escalation management.
Cross-Functional Coordination: Good coordination and collaboration skills across departments (Retail, Marketing, Logistics, Operations, etc.) and with external stakeholders.
Data and Reporting Support: Ability to support basic data capture, survey administration, data cleaning, and simple reporting/trackers.
Training and Facilitation: Training and facilitation ability to support frontline customer service improvement initiatives.
Planning and Multitasking: Good planning and multitasking skills to manage recurring tasks, projects, and activations simultaneously.

Personal Characteristics

Customer-Centric Professionalism: Customer-centric, professional, and courteous, with strong empathy and good judgment when handling complaints.
Ownership and Reliability: Proactive and dependable, with good follow-through on customer issues, tasks, and deadlines.
Attention to Detail: Detail-oriented and organized, especially in CRM updates, records, survey data, and dispatch tracking.
Adaptability and Teamwork: Adaptable and collaborative, able to work across different teams and support changing business priorities.
Positive Growth Mindset: Positive attitude, willing to learn, and committed to improving customer experience and brand trust

Knowledge, Skills and Experience

Education Background: Diploma or bachelor’s degree in marketing, Business Administration, Communications, Public Relations, or a related field.
Relevant Experience: 2–4 years’ experience in customer service, customer experience, retail support, marketing support, or a similar role.
Systems and Tools: Experience using CRM systems and Microsoft Office tools (especially Excel, Word, and PowerPoint).
Added Advantage Experience: Experience in customer surveys, field support, events/activations, or loyalty/customer programmes is an added advantage.
Core Skills: Strong written and verbal communication skills, organization, and ability to work across office and field activities. Fluent in English and additional local languages is a plus.
ZAQA-certified qualifications are mandatory.

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AB Bank is looking for suitable candidates to fill the position of Senior Officer Assistant.

The Senior Office Assistant will be responsible for providing daily branch administrative support and ensure smooth workflow.

Among other responsibilities, you will be expected to:

Providing administrative support to staff.
Oversee daily branch administrative support and ensure smooth workflow.
Organizing meetings and maintaining calendars.

Minimum Qualifications and Competencies:

GCE level certification. ZAQA certification is a must.
Certificate in business related field is an added advantage. ZAQA certification is a must.
1 to 2 years’ work experience
Good communication skills.
Good time management skills.
Location: Solwezi (1) & Chipata (1).

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LOCAL AUTHORITIES SUPERANNUATION FUND (LASF)
EMPLOYMENT OPPORTUNITY
DIRECTOR CORPORATE SERVICES/BOARD SECRETARY
The Board of the Local Authorities Superannuation Fund (LASF) invites applications from suitably qualified and experienced persons for the position of Director Corporate Services/Board Secretary.

Job Purpose
The successful candidate will be responsible for coordinating the provision of corporate services and board secretariat in order to facilitate smooth operation and enhance organisational performance.
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Key Result Areas and Accountabilities

Coordinates effectively the development, implementation and review of policies related to corporate services functions in order to provide guidance in service provision.

Coordinates effectively the formulation of Strategic Plan in order to set an operational framework for the Fund.

Undertakes effectively provision of Board Secretariat services in order to facilitate the smooth conduct of corporate business.

Coordinates effectively the management of human resource in order to ensure optimal staff performance and achieve business objectives.

Coordinates the management of ICT Systems and Services in order to facilitate smooth business operations.

Coordinates effectively public relations functions in order to enhance the positive corporate image, foster goodwill, and confidence from stakeholders.

Coordinates effectively legal service functions in order to safeguard the interest of the Fund.

Coordinates effectively the preparation of Institutional annual reports in order to facilitate decision making.

Coordinates timely provision of administrative and logistical support services in order to facilitate efficient and effective delivery of services.

Coordinates efficiently implementation of risk management mitigation measures in order to reduce impact and occurrence of risks.

Oversees timely implementation of performance management systems in order to monitor and evaluate performance and ensure attainment of Fund objectives.

Oversees effectively management of financial, human and other resources in order to achieve Institutional objectives.

Tenure

The successful applicant shall be appointed on a five (5) year renewable performance-based contract.

Qualification and Experience

Full Grade 12 Certificate

Bachelor of Laws (LLB) or any related field

Masters in Law, Business Administration or any other related field

Minimum of ten (10) years relevant experience with 5 years at senior management level

Good knowledge and understanding of the pension industry

Desirable Competencies

Ability to drive organisational performance for sustainability and business continuity

Ability to engage with the Governing Board and other stakeholders to drive the governance agenda

A compelling vision of identifying opportunities for the Fund to improve strategic performance

Highly developed interpersonal and negotiation skills with the ability to engage stakeholders

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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The key purpose of this role is the operation of the Biological Treatment System (BTS) plant and associated process areas, the execution of quality control checks and analyses, including coaching of other team members and supporting the Process Artisan in carrying out asset care activities. The secondary responsibility of the environment operator is to ensure environmental compliance across site to the VPO Environment pillar.
 
Key roles and responsibilities:
 
Shift based production performance and processes

Interpret and implement plan for shift
Monitor processes on shift for the BTS
Ensure process quality and productivity
Ensure and maintain a safe and healthy work environment
Co-ordinate autonomous maintenance and cleaning
Achieve BTS PTS compliance targets

 
Shift Team performance

Communicate effectively in the workplace
Perform administration
Ensure application of administration systems and procedures
Contribute to self and team development

 
Problem solving 

Apply problem solving and decision-making techniques and principles as per VPO management pillar

 
 
Minimum Requirements:

Grade 12
National Diploma in Chem, Eng or QA Sciences
IBD certificate
Completed traineeship and/or In Service Trainee program
2 – 3 years’ experience in a brewing/QA environment
6 months on the job training
Previous experience in a process-controlled manufacturing environment, ideally in food FMCG products
Ideally, a process understanding of the Brewing process Value Chain from Raw materials transfer to BBT
PC literacy (Microsoft/SAP)

 
Additional Information:
 
Band: X
 
AB InBev is an equal opportunity employer, and all appointments will be made in- line with AB InBev employment equity plan and talent requirements.
The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.

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Position: General Service Technicians (18)
Location: Lusaka, KitweReports: Workshop Foreman
Key Responsibilities

Diagnose and repair vehicles accurately and efficiently according to repair orders.

Perform wheel alignment, balancing, and correct fitment of vehicle parts.

Identify faults, required parts, and any additional recommended work.

Maintain high standards of workmanship to avoid repeat jobs and enhance customer satisfaction.

Prepare and submit accurate defect reports to the supervisor.
Zambia Market Analysis

Manage and maintain tools and equipment responsibly, including regular tool checks.

Support training and development of apprentice technicians.

Assist in handling customer complaints and resolving repeat jobs.

Adhere to Toyota standards, TSM, Anzen, Safety, 5S, and housekeeping requirements.

Ensure correct clocking to support accurate productivity and efficiency tracking.

Participate in SCC, warranty repairs, and ensure compliance with TMC workshop manuals.

Support workshop foreman in reporting warranty-related repairs and FTRs.

Follow all company SOPs and uphold high operational standards.

Perform any other duties as assigned by management.
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Qualifications & Skills

Full Grade 12 certificate (5 credits or better).

Motor Vehicle Technician certificate or better.

At least 2 years-experience in the workshop.

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Description:
Job Purpose
The Branch Operations Manager will oversee and manage the day-to-day activities of all physical branches, ensuring that operational standards are met and that we provide excellent customer service. Be responsible for business development within the branch network to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer service. Take charge of strategic planning, resource management, process optimization, and leading cross-functional teams to drive business growth and operational excellence across the branch network
Summary of Responsibilities:
Job Search Platform

Lead the strategic planning and execution of the expansion of branch network, identifying key locations for growth and ensuring smooth launch and integration.
Generate new business within branch market for loans, and cash management.
Manage the operational setup and ongoing optimization of each branch, ensuring they meet both sales and operational goals.
Supervise Branch Managers, including coaching, development and discipline to help meet sales goals, strict adherence to policies and procedures, and to provide exceptional customer service, with staff level based on branch staffing model.
Develop and implement sales strategies for the branches to achieve company targets, ensuring each branch meets its sales goals and contributes to overall growth.
Approve paid time off, create schedules for staff and assure staff hours/staff costs are within established criteria.
Oversee the day-to-day operations of all branches, ensuring smooth and efficient operations and delivering high-quality service to customers
Oversee processing of loan applications at all branches; pursuant to authority, policy and procedure.
Oversee the development of branch-specific sales initiatives and campaigns to attract new customers, retain existing ones, and increase market penetration.
Monitor and analyze branch sales performance, identify opportunities for improvement, and implement actions to drive sales growth across the network.
Prepare accurate reports as requested by management.
Handle customer complaints and inquiries.
Maintain a strong, visible and positive presence in the community through involvement in community events and clubs.
Develop and implement efficient operational processes to maximize productivity and reduce costs across the branch network.
Comply with all policies, regulations, and laws applicable to carrying out duties and responsibilities.

Required Skills and Competencies 

Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Excellent leadership and people management skills, with the ability to inspire and motivate teams to achieve operational and sales goals.
Strong strategic and analytical skills
Excellent problem-solving abilities
Excellent negotiating skills
Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
Ability to follow policies, procedures and written instructions
Ability to maintain confidentiality.

Primary Areas of Accountability:

Qualifications and Experience

Bachelor’s degree in Business Administration, Finance, or a related field.
A Master’s degree is a plus.
Minimum of 6+ years of experience in operations and sales management, with at least 2 years in a leadership role overseeing branch or retail operations for a microfinance institution
Proven thorough knowledge of branch operations, lending policies and customer relations.
Strong experience in fintech, banking, or financial services operations is preferred.
Proven track record of driving sales growth and achieving sales targets across multiple locations.
In-depth understanding of branch management, financial operations, customer service standards, and regulatory requirements.
Strong proficiency in MS Office, with knowledge of CRM, ERP, and other operational software tools.
Must be a member of a relevant professional body

QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION

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