Job Region: Zambia

About Splash
Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities – Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India – with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.
Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.
Our core values guide everything we do, including every hiring decision we make. They are:
·       People – People first. People second. People third.
·       Quality – Beautiful products that function and last.
·       Honesty – No drama, no surprises, no BS.
·       Joy – Kids at heart, seeing potential everywhere.
·       Mistakes – Make them, don’t repeat them.
Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.
The Job
Job title: Regional Manager, Infrastructure
Line Manager: Global Director infrastructure (in the pilot phase) and after Regional Director, Program Delivery
Collaborates with: Country Directors (Zambia, Ethiopia & Malawi), Chief Impact & Strategy Officer, Senior Director of Programs, Global Director of Behavior Change, Regional Manager Behavior change and Executive Director
Location: Preference for Zambia and Malawi, but it will be open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.
Position Overview
The Regional Manager of Infrastructure is a senior technical and delivery leader responsible for the regional design, adaptation, and high quality implementation of Splash’s WASH infrastructure programming across African country programs. This role translates global infrastructure strategy and standards into country specific designs and delivery approaches, supports country teams in navigating complex implementation challenges, and ensures that infrastructure is delivered as a reliable, high quality component of Splash’s integrated program model.
This is both a strategic and hands-on leadership role. The Regional Manager of Infrastructure ensures fidelity to Splash’s infrastructure standards, strengthens cross-country delivery systems, and supports consistent execution across multiple implementation contexts. While this role does not serve as the primary government facing lead, it ensures that regional infrastructure systems, tools, and technical oversight enable Country Directors and the Executive Director of Splash Africa to build and sustain effective government partnerships.
The Regional Manager of Infrastructure is accountable for regional infrastructure quality, delivery performance, and adaptation over time. Success in this role is measured by whether infrastructure is appropriately designed, delivered safely, commissioned successfully, and functioning to standard, on schedule, and within agreed budgets.
During country and city launch and pilot phases, the role maintains primary accountability to the Global Director of Infrastructure, with a heavy focus on design, redesign, standard setting, partner onboarding, and rapid iteration. As countries transition out of pilot, primary accountability shifts to the Regional Director of Program Delivery, with the role focusing on program delivery, quality assurance, fidelity, partner performance, and systems strengthening.
Roles & Responsibilities
Strategic Leadership for Infrastructure Programming
·       Support the design and strategic direction of WASH infrastructure programming across the region.
·       Ensure infrastructure approaches align with Splash’s global technical standards, delivery model, and country contexts.
·       Identify opportunities to strengthen infrastructure design, delivery efficiency, cost effectiveness, and long‑term sustainability across regional programs.
Country Program Support
·       Provide technical leadership and hands‑on support to country teams, and specifically to the Manager of Infrastructure Quality, and implementing partners across active countries.
·       Support the adaptation and implementation of infrastructure designs within diverse urban school environments.
·       Establish and oversee quality assurance processes to ensure infrastructure is delivered safely, consistently, and with high fidelity across countries and partners.
·       Support alignment between infrastructure delivery, operations and maintenance readiness, and broader program sequencing.
Partner Engagement and Technical Assistance
·       Work closely with implementing partners, contractors, consultants, and government counterparts to strengthen infrastructure delivery capacity and shared ownership of quality outcomes.
·       Provide coaching, training, and technical assistance on infrastructure design, construction supervision, contractor management, quality control, and commissioning processes.
·       Support partners in meeting Splash standards while adapting approaches to local regulatory, environmental, and operational contexts.
Program Design and Innovation
·       Provide ongoing support to regional and country‑level infrastructure design processes, particularly during country and city launch and pilot phases.
·       Identify opportunities to improve technical designs, delivery methodologies, constructability, and cost efficiency based on field experience and learning.
·       Contribute to the refinement of infrastructure standards, tools, and guidance to support scale, replication, and long‑term systems sustainability.
Monitoring, Learning, and Adaptive Management
·       Collaborate with Regional Impact & MLE team members to integrate infrastructure delivery data, quality metrics, and field learning into program decision‑making.
·       Use program data and implementation experience to identify risks, address delivery challenges, and adapt infrastructure approaches over time.
·       Document and share lessons learned to strengthen regional and global infrastructure practice.
Cross‑Team Collaboration
·       Work closely with country leadership, program delivery teams, behavior change colleagues, and operations and finance teams to ensure infrastructure is integrated into a cohesive, high‑quality program package.
·       Contribute to cross‑functional initiatives including program design, proposal development, cost modeling, and organizational learning.
·       Act as a key connector between global infrastructure leadership and country‑level implementation teams.
External Representation and Thought Leadership
·       Represent Splash in technical working groups, sector forums, and partner engagements related to WASH infrastructure delivery.
·       Contribute to internal and external knowledge products, presentations, and discussions that showcase infrastructure learning, innovation, and program impact.
Regional Level Engagement
·       Lead and coordinate infrastructure delivery across multiple countries, ensuring quality, consistency, and alignment with regional program priorities.
·       Act as the regional bridge between country teams and global infrastructure leadership, supporting problem-solving and delivery at scale.
·       Drive regional learning, planning, and performance management for infrastructure across Zambia, Ethiopia, and Malawi.
Qualifications
The Regional Infrastructure Manager will combine strong engineering expertise with the leadership and strategic thinking required to oversee WASH infrastructure delivery across multiple countries. The ideal candidate will be equally comfortable in engaging in high-level, context specific infrastructure strategy discussions as they are reviewing, budgets, technical designs, supporting country teams, and resolving implementation challenges.
This individual will collaborate and provide guidance to the In-Country Infrastructure Managers while ensuring consistent standards, quality assurance, and accountability across all infrastructure programs. They will play a critical role in translating global infrastructure strategy into effective country-level implementation and ensuring lessons learned are shared across programs.
The successful candidate will demonstrate strong ownership of infrastructure outcomes, excellent communication skills, and the ability to work across diverse teams and stakeholders. They must be capable of communicating clearly both upward to senior leadership and downward to country teams, ensuring alignment, transparency, and accountability.
Experience and Technical Expertise
·       Bachelor’s degree in Civil Engineering, Water Resources Engineering, Environmental Engineering, Construction Management, or a closely related discipline is required.
·       A Master’s degree in Engineering, Infrastructure Management, Water Engineering, or a related field is advantageous but not required.
·       Professional engineering registration or membership with a recognized engineering institution is desirable.
·       Minimum 8 years of professional experience in infrastructure delivery, engineering project management, or construction management.
·       Demonstrated experience managing WASH infrastructure projects such as water supply systems, sanitation infrastructure, and institutional plumbing installations.
·       Understand and convey the context specific challenges and infrastructure considerations for urban schools in East and Southern Africa.
·       Experience working across multiple sites, regions, or countries.
·       Proven track record of managing or supervising infrastructure delivery teams, including site engineers, infrastructure managers, or technical project staff.
·       Strong experience working with contractors, engineering consultancies, and construction firms.
·       Experience reviewing engineering drawings, technical specifications, and Bills of Quantities (BoQs).
·       Experience managing infrastructure delivery in the NGO, development, or public sector is strongly preferred.
·       Experience working with government ministries, donors, and implementing partners is strongly preferred.
Core Competencies
·       Infrastructure Project Management: Ability to oversee infrastructure delivery across multiple projects and countries, ensuring consistency, quality, and accountability.
·       Technical Engineering Oversight: Strong capability to review designs, BoQs, construction methodologies, and technical solutions.
·       Leadership & Team Management: Ability to guide, mentor, and support In-Country Infrastructure Managers while holding teams accountable for delivery.
·       Strategic Thinking: Ability to contribute to infrastructure strategy, analyze program performance, and identify opportunities for improvement. Identify and challenge government opinions with regard to context specific infrastructure.
·       Contractor & Stakeholder Management: Skilled in managing relationships with contractors, engineering consultants, government stakeholders, and internal teams.
·       Quality Assurance & Risk Management: Ability to identify risks early, enforce standards, and ensure infrastructure is delivered safely and effectively.
·       Communication & Coordination: Strong ability to communicate clearly across technical and non-technical audiences and maintain strong upward and downward information flow.
·       Problem Solving & Decision Making: Ability to address implementation challenges pragmatically and make informed decisions in complex field environments.
Compensation & Benefits
What We Offer
·       21 days of paid leave (increasing by 2 days each year up to 28 days).
·       11 paid public holidays.
·       Wellness Fridays (reduced working hours).
·       Two company-wide breaks (July and December).
·       Medical, dental, and vision coverage.
·       Employer contributions to a pension fund
·       A joyful, inclusive, and mission-driven culture.
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About Splash
Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities – Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India – with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.
Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.
Our core values guide everything we do, including every hiring decision we make. They are:
·       People – People first. People second. People third.
·       Quality – Beautiful products that function and last.
·       Honesty – No drama, no surprises, no BS.

·       Joy – Kids at heart, seeing potential everywhere.
·       Mistakes – Make them, don’t repeat them.
Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.
The Job
Job title: Regional Manager, Behavior Change
Line Manager: Global Director Behavior Change (in the pilot phase) and after Regional Director, Program Delivery Open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.
Collaborates with: Country Directors (Zambia, Ethiopia & Malawi), Chief Impact & Strategy Officer, Senior Director of Programs, Global Director of Behavior Change, and Executive Director
Location: Preference for Zambia and Malawi, but it will be open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.
Position Overview
The Regional Manager of Behavior Change is a senior technical and delivery leader responsible for the regional design, adaptation, and high quality implementation of Splash’s behavior change programming across African country programs. This role translates global behavior change strategy and evidence into country specific approaches, supports country teams and partners in delivering effective interventions, and ensures behavior change is implemented as an integrated and high quality element of Splash’s overall program model.

This is both a strategic and handson leadership role. The Regional Manager of Behavior Change ensures fidelity to Splash’s behavior change approaches, strengthens cross country learning and delivery systems, and supports consistent implementation across multiple contexts. While this role does not serve as the primary government facing lead, it ensures that regional behavior change tools, systems, and technical support enable Country Directors and the Executive Director of Splash Africa to sustain strong government and partner relationships.
The Regional Manager of Behavior Change is accountable for regional program quality, implementation fidelity, and adaptive improvement over time. Success in this role is measured by whether behavior change programming is designed appropriately, delivered with fidelity, adapted based on evidence, and contributing to sustained use of infrastructure and improved WASH outcomes.
During country and city launch and pilot phases, the role maintains primary accountability to the Global Director of Behavior Change, with a heavy focus on program design and redesign, application of evidence‑based frameworks, partner onboarding, and rapid learning and iteration. As countries transition out of pilot, primary accountability shifts to the Regional Director of Program Delivery, with the role focusing on program delivery, quality assurance, fidelity, partner performance, and systems strengthening.
Roles & Responsibilities
Strategic Leadership for Behavior Change Programming
·       Support the design and strategic direction of behavior change (BC) initiatives across the region.
·       Ensure BC approaches align with organizational program goals, evidence-based frameworks, and country contexts.
·       Identify opportunities to innovate and scale effective BC interventions within WASH and related sectors.
Country Program Support
·       Provide technical leadership to country teams and implementing partners in Zambia, Ethiopia and Malawi.

·       Support the adaptation and implementation of BC strategies within schools and communities.
Education
·       Establish and oversee quality assurance processes to ensure behavior change interventions are delivered with fidelity and consistency across multiple country programs and implementing partners.
Partner Engagement and Technical Assistance
·       Work closely with implementing partners (NGOs, government partners) to strengthen BC capacity and build ownership.
·       Provide coaching, training, and technical assistance on BC methodologies, including formative research, program design, and program implementation to country teams, implementing partners, and government stakeholders.
Program Design and Innovation
·       Provide on-going support to program design processes currently underway in both Zambia and Malawi.

·       Identify opportunities to integrate new intervention areas to support WASH in schools programming such as, social behavior change communication (SBCC) campaigns, novel social norms approaches, digital tool development, and community engagement into BC programming.
Education
Monitoring, Learning, and Adaptive Management
·        Collaborate with Impact & MLE teams to integrate behavioral indicators and measurement approaches.
·       Use program data and learning to refine BC strategies and improve program impact.
·       Document and share lessons learned to strengthen regional and global BC practice.
Cross-Team Collaboration
·       Work closely with country leadership, program teams, and external partners to ensure BC strategies are integrated across program components.
·       Contribute to cross-functional initiatives including program design, proposal development, and organizational learning.
External Representation and Thought Leadership
·       Represent the organization in technical working groups, conferences, and sector partnerships related to behavior change and WASH.
Zambian market insights
·       Contribute to publications, presentations, and external  communications showcasing program innovation and impact.
Regional Level Engagement
·       Coordinate BC delivery across the Splash countries
·       Align BC sequencing with infrastructure and program delivery
Education
·       Act as the regional bridge between country teams and global BC leadership
·       Drive cross-country learning and quality assurance
Qualifications
You are a behavior change specialist at heart, energized by understanding why people do what they do and designing programs that help healthier, more sustainable behaviors take root. You bring strong grounding in behavioral science, SBCC, and social norms approaches, and you enjoy translating research and insight into practical tools that work in real school systems. You pair technical rigor with curiosity and empathy, and you approach complex behavior change challenges with humility, creativity, and joy.
Education and Technical Expertise
·       Advanced degree (Master’s or higher) in public health, behavioral science, social and behavior change communication (SBCC), psychology, anthropology, or a related field.

·       Strong grounding in behavior change theory and frameworks (COM-B, Behavior Centered Design, Social Norms, Human-Centered Design).
·       Experience applying behavioral science in WASH, public health, education, or community development programs.
Communications & Media Studies
·       7–10+ years of experience designing and implementing behavior change or SBCC programs in Sub-Saharan Africa.
·       Demonstrated experience working with local implementing partners, NGOs, and government stakeholders.
·       Familiarity with program implementation in schools.
The Ideal Candidate
·       Program Design and Implementation: Proven ability to design and scale evidence-based behavior change interventions, and experience conducting or overseeing formative research and behavioral research with an ability to translate behavioral insights into practical program tools, curricula, and communication materials.
Science
·       Partner Capacity Building : Strong experience providing technical assistance and coaching to implementing partners and a demonstrated ability to build local partner capacity and strengthen behavior change programming within partner organizations.
·       Program Quality and Learning: Experience establishing quality assurance mechanisms to ensure program fidelity at scale. Familiarity with monitoring, evaluation, and learning (MEL) approaches related to behavior change outcomes and the ability to use program data to support adaptive management and continuous improvement.
·       Leadership and Collaboration: Experience collaborating across program (Behavior Change + Infrastructure), MEL, finance, business development, communications, and country teams to ensure program delivery and make periodic adaptations. Ability to represent the organization in technical working groups, conferences, and sector partnerships.
Education
Compensation & Benefits
·       21 days of paid leave (increasing by 2 days each year up to 28 days).
·       11 paid public holidays.
·       Wellness Fridays (reduced working hours).
·       Two company-wide breaks (July and December).
·       Medical, dental, and vision coverage.
·       Employer contributions to a pension fund
·       A joyful, inclusive, and mission-driven culture.
Collaboration & Conferencing Software
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Employment Opportunity
The Higher Education Loans and Scholarships Board (HELSB) is a statutory body established by the Higher Education Loans and Scholarships Act No. 31 of 2016 to provide for the administration, granting, investment, payment, and recovery of student loans; provide for the administration and granting of scholarships; facilitate the mobilization of financial resources for loans and scholarships, and provide for matters connected with or incidental to the foregoing.
HELSB is inviting competent, enthusiastic, and qualified candidates to apply for the underlisted positions to be based in Lusaka, Southern Province (Choma), North-Western Province (Solwezi), and Western Province (Mongu) on permanent and pensionable terms.

Credit Officer(s) – 3 Positions (Re-advertised)

Choma – One (01) position
Solwezi – One (01) position
iii. Mongu – One (01) position

a. Job Purpose
Resume building
Reporting to Senior Credit Officer (South) and Senior Credit Officer (North), the Credit Officer shall
undertake and supervise the disbursement of loans in order to facilitate eligible students to pursue higher  education.

b. Principal Accountabilitie

Undertaking timely development and review of the Selection Criteria System in order to enhance transparency, fairness and equity in the selection and award of loans and scholarships to deserving and eligible students.
Undertaking timely screening and analysis of applications in order to facilitate disbursement of loans and scholarships.
Undertaking and supervising timely preparation of Loan Disbursement Reports in order to provide information for decision making.
Undertaking and supervising periodically the development and review of Loans Disbursement System in order to facilitate loan disbursements.
Undertaking and supervising regularly the maintenance and updating of the Loan Disbursement Database in order to facilitate storage, retrieval and processing of information.
Undertaking timely monitoring and evaluation of sectional programs in order to assess their impact and facilitate the development of appropriate interventions
Undertaking timely development of work plans and implementation of Annual Performance Appraisal System (APAS) in order to monitor, evaluate and enhance performance
Undertaking effectively human, financial and other resources in order to facilitate achievement of departmental objectives.

c. Qualifications and Experience

Full Grade Twelve (12) School Certificate
Bachelor’s Degree in Business Administration, Economics, Statistics, Public Administration or its equivalent.
Minimum of two (2) years related job experience.

d.Skills and Attributes

Able to write technical and analytical reports
Ability to communicate effectively in English
Tact and Diplomacy, Interpersonal and Analytical Skills, Computer literate, Integrity and Confidentiality.

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Employment Opportunity
The Higher Education Loans and Scholarships Board (HELSB) is a statutory body established by the Higher Education Loans and Scholarships Act No. 31 of 2016 to provide for the administration, granting, investment, payment, and recovery of student loans; provide for the administration and granting of scholarships; facilitate the mobilization of financial resources for loans and scholarships, and provide for matters connected with or incidental to the foregoing.
HELSB is inviting competent, enthusiastic, and qualified candidates to apply for the underlisted positions to be based in Lusaka, Southern Province (Choma), North-Western Province (Solwezi), and Western Province (Mongu) on permanent and pensionable terms.
Assistant Accountant – Administration (Lusaka); (1) Position
a. Job Purpose

Reporting to Accountant-Administration, undertakes implementation of policies and strategies that ensure effective utilization of financial resources in order to ensure prudent utilization and accountability of funds.
b. Principal Accountabilities

Undertakes effectively the collection of revenue in order to safeguard public funds.
Undertakes timely, provision of input submission to facilitate monthly payroll in order to meet conditions of service.
Undertakes timely, provision of input to facilitate preparation of financial and management reports in order to facilitate informed decision making.
Undertakes periodically, maintenance of the asset register in order to safeguard public assets, payments and maintains up to date record.
Undertakes resource mobilisation activities in order to enhance growth and sustainability of the Fund.
Undertakes timely development of work plans in order to facilitate monitoring and evaluation of performance.

c. Qualifications and Experience

Grade Twelve (12) School Certificate with five (5) credits or better, including Mathematics and English.
Diploma in Accountancy or its equivalent.
Minimum of one (1) year related job experience.
Member of the Zambia Institute of Chartered Accountants.
Proficiency in MS Office and MS Excel.

Local business advertising

d.Skills and Attributes

Able to write technical and analytical reports.
Fluent in English communication.
Possesses confidentiality skills, interpersonal skills, integrity, tact/diplomacy, and computer literacy.

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The Higher Education Loans and Scholarships Board (HELSB) is a statutory body established by the Higher Education Loans and Scholarships Act No. 31 of 2016 to provide for the administration, granting, investment, payment, and recovery of student loans; provide for the administration and granting of scholarships; facilitate the mobilization of financial resources for loans and scholarships, and provide for matters connected with or incidental to the foregoing.
HELSB is inviting competent, enthusiastic, and qualified candidates to apply for the underlisted positions to be based in Lusaka, Southern Province (Choma), North-Western Province (Solwezi), and Western Province (Mongu) on permanent and pensionable terms.
Stores Assistant (Lusaka) – (1) Position
a. Job Purpose

Reporting to Accountant-Administration, undertakes implementation of policies and strategies that ensure effective utilization of financial resources in order to ensure prudent utilization and accountability of funds.
b. Principal Accountabilities

Geographic Reference

Undertakes effectively receipting and inspection of goods to ensure their conformity to specifications.
Undertakes effective safe custody of goods, supplies, and assets in order to protect public resources from abuse and pilferage;
Undertakes timely distribution of goods to ensure their availability and to meet the needs of end users;
Undertaking periodic inventory accounting and maintenance of goods in order to safeguard public assets
Undertaking effective maintenance of all records for the stores in order to ensure accountability and facilitate decision-making
Undertaking timely preparation of stores’ monthly reports in order to facilitate informed decision making;
Undertaking effective identification and protection of obsolete, redundant, scrap, and surplus goods in order to facilitate their disposal.
Undertakes timely development of work plans in order to facilitate monitoring and evaluation of performance.

c. Qualifications and Experience

Grade Twelve (12) School Certificate with five (5) credits or better, including Mathematics and English.
Diploma in Stores Management or its equivalent.
Minimum of one (1) year related job experience.
Member of Zambia Institute of Purchasing and Supply
Proficiency in MS Office and MS Excel.

d. Skills and Attributes

Able to write technical and analytical reports.
Fluent in English communication.
Possesses confidentiality skills, interpersonal skills, integrity, tact/diplomacy, and computer literacy.

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PERMANENT
Application Deadline: Thu May 07 2026
Location
Lusaka Province, Zambia
Applications are invited from qualified, experienced, and skilled candidates to fill the position of Merchant Acquisition Officer.
This role is responsible for providing back-office support to the Point of Sale (POS) on-boarding team and to implement card acquiring solutions for the banks Merchants.

The role is further responsible for Merchant Acquiring and after-sale support of the Digital Banking products.

Key Responsibilities:

Support business units to achieve 100% of customer usage and acquisitions target for POS
Provide training for digital products
Resolve POS merchant queries quickly and efficiently
Provide ad-hoc reports for acquisition, usage, and other relevant data
Manage and maintain POS merchant relationships
Provide support for product development, testing, and deployment
Ensure customer files and queries are resolved within agreed Service Level Agreement.
Co-ordination of customer requests in collaboration with Relationship Managers
Understand and manage risks and risk events (incidents) relevant to the role
Ensure that all activities and duties are carried out in full compliance with regulatory requirements

Technical Skills & Competence:

Bachelor’s Degree in Business, Social  Sciences, Computer  Science, or related fields.
A Project related qualification will be an added advantage
Must have a clear understanding of the current National Financial Switch/VISA/Master Card guidelines and rules.
At least 2 years Banking Experience
Must have a clear understanding of current Banking Rules and Regulations
In-depth understanding of Lending policies and frameworks.
Detailed knowledge of the Banking and Financial Services Act and other regulations governing commercial bank lending activities.

Critical Skills:

Good verbal, written, communication and presentation skills.
Good interpersonal relationship skills.
Proficient in relevant computer applications and Android applications
Proficient in customer service principles and practice
Proficient understanding of IT
Strong stakeholder relationship management experience
Keen interest in digital financial trends and developments
Proactive, quick learner and self-starter
Team player
Ability to work under pressure and be able to meet deadlines
Open to flexible working hours
Innovative, Analytical and with strong judgement

Qualifications and Requirements:

Bachelor’s Degree in Business, Social Sciences, Computer Science, or related fields.
A Project related qualification will be an added advantage
Must have a clear understanding of the current National Financial Switch/VISA/Master Card guidelines and rules.
At least 2 years Banking Experience
Must have a clear understanding of current Banking Rules and Regulations
In-depth understanding of Lending policies and frameworks.
Detailed knowledge of the Banking and Financial Services Act and other regulations governing commercial bank lending activities.

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Zaso Energy — Job Vacancies (Immediate hire)
Resume building
We are a growing solar energy company seeking skilled, motivated professionals to join our installation and service teams.
⸻
Open positions
1. Electrical Technician — 2 positions

Qualifications: Diploma or certificate in Electrical Engineering.
Experience: 2–5 years proven experience working on solar PV systems and installations.
Key skills: PV array wiring, inverters, AC/DC distribution, fault-finding, testing (multimeter, insulation, earth), safe working at heights, compliance with electrical codes, reading wiring diagrams.
Responsibilities: Install, commission and maintain solar systems; troubleshoot faults; perform site surveys; complete installation documentation and handover; liaise with project managers and clients.

⸻
2.  Electronic Engineer — 1 position

Qualifications: Diploma or degree in Electronic/Electrical Engineering (or equivalent).
Experience: 2–5 years with solar system  electronics, inverters, power electronics, control systems and instrumentation.
Key skills: Circuit design/analysis, inverter/MPPT knowledge, embedded systems or PLCs, testing and diagnostics, technical documentation, site support.
Responsibilities: Design and support  electronic control and monitoring systems, lead complex fault diagnosis, optimize system performance, create technical reports and support commissioning.

⸻
3. Electromechanical Technician — 1 position

Qualifications: Diploma or certificate in Electromechanical Engineering or related field.
Experience: 2–5 years working on solar or related electromechanical systems (mounting structures, trackers, motors, pumps, inverters).
Key skills: Mechanical assembly, electrical connections, preventative maintenance, mechanical/electrical fault-finding, safe use of tools and lifting equipment.
Responsibilities: Install and maintain mechanical and electromechanical components, carry out preventative maintenance, support site commissioning and repairs, ensure equipment integrity and safety.

⸻
What we offer

Competitive salary and benefits (negotiable by role and experience)
Hands-on work on commercial and residential solar projects
Opportunities for training and career growth
Supportive team and safe working environment

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Job Title: Sales & Customer Service AssistantJob Location: Mufulira, Copperbelt, ZambiaCompany Name: Kalulu Delivery
Resume building
⸻
Job Description:Kalulu Delivery is seeking a motivated and professional Sales & Customer Service Assistant to support its daily operations and drive business growth. This is a highly marketing and sales driven role, where the successful candidate will be directly responsible for generating sales. The role involves handling customer inquiries, processing orders and actively promoting the company’s services. The ideal candidate must be confident, persuasive and results-oriented, with the ability to engage customers both over the phone and in person while representing the company professionally.
⸻
Qualifications & Experience Required:
Tourism packages Zambia

Strong communication and persuasion skills
Ability to confidently handle phone calls and convert inquiries into sales
Basic knowledge of social media applications
Previous experience in sales or customer service is an added advantage
Self-motivated and target-driven
Ability to work independently and take initiative
Honest, reliable and presentable
Applicants must be residents of Mufulira

⸻
Kalulu Delivery is an equal opportunity employer. We value diversity and inclusion in our workforce and women are strongly encouraged to apply.
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Job Details

Position
Warehouse Coordinator

Closing Date
5 May 2026
Professional networking

Overall Purpose
To Manage Zamtel inbound and out bound inventory and ensure its availability to customers countrywide

Job Specification

Minimum Qualifications
Diploma in Chartered Institute of Purchasing and Supply (CIPS) or any other related course.

Professional Registration
Must be a member of Zambia Institute of Purchasing and Supply (ZIPS) with a valid Practicing Certificate.
Tourism packages Zambia

Minimum Experience
Minimum of 2 years work experience in Logistics

Key Skills
Quality focus (continuously seeks to deliver on time and to quality standards, i.e. demonstrates thoroughness, accuracy and reliability in execution)

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Job Reference Number: ZCCM-113
Department: Technical
Business Unit:
Industry: Technical
Job Type: Temp
Positions Available: 1
Salary: Market Related
The Electrician will be based at the Rufunsa Exploration Site
Professional networking

Job Description
JOB PURPOSE:
To assist the project Manager by ensuring all electrical connections on the processing unit and site in general conform to the stipulated mining regulations.

Conduct risk assessments on every task undertaken.
Ensure health, safety, environment, and quality standards are maintained.
Ensure the ‘safety first principle’ is always practised when conducting any task.
Ensure all electrical installations onsite comply with best practice standards at a mine site.
Adhere to workplace health, safety, and environment (HSE) standards and report hazards or incidents immediately.
Ensure compliance with all safety regulations and operational procedures.
Carry out any other activities as assigned by the Supervisor.
Must be willing to work in shifts, including weekends if necessary.

Job Requirements
Grade 12 Certificate
Minimum of a craft certificate in Electrical.
Must be a member of Engineering Institution of Zambia (EIZ / ERB)
Zambian market insights
Minimum of 1-2 years relevant work experience in the mining, construction or manufacturing industries.
Job holder exposed to project site working environment in remote locations. The job holder will be stationed at the Rufunsa mining project site or any assigned site.
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