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Job Purpose/Mission
Reporting to the Head of Sales, the Regional Sales Manager will oversee sales in the region under their stewardship and will be responsible for developing and managing a highly motivated sales team.
This is an exciting role which requires understanding our customer base as well as the diversity of the Zambian renewable energy and financial market. The Sales Manager needs to have  the determination and vision to embody our core values including: the ability to Think Big and Make It Happen, while always ensuring Exceptional Customer Experience.
Responsibilities 
Sales Strategy and team leadership

Breaking down Country Strategies into district level tactics and driving implementation to achieve set KPIs.
Communicate monthly & weekly Sales targets and providing required support to achieve them.
 Inspire, Motivate and Mentor Sales team at provincial and national level.
Ensure that the teams they oversee are highly motivated.
Supervise Stock movement to ensure Zero stock loss in the region of operation as well as provide volume forecasts on required stock by SKU.
Deliver regional Sales Revenue as per Contribution target set and in line with volume goals/Kit Mix.
Continuously synthesize feedback from the field team and drive the resolution on challenges that may affect attainment of set goals.
Manage Feedback of direct reports in line with Team Development & HR KPIs.
Recruit, Train and Retain Sales Representatives / Agent Team Leads.

 
Customer Management

Provide guidance to ensure field teams provide exceptional Customer Experience at every customer touch point in collaboration with Customer Experience Team.
In collaboration with Customer Finance, drive the implementation of Repayment, Repossession and Customer Engagement Strategies.

 
Reports/ Reporting

Weekly and Monthly Reporting on ALL KPIs as required.
Actively participate on monitors competition in collaboration with the Product Dev team.
Escalate Identified risks and define possible mitigation measures.

At IEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help IEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.
 
We believe that great managers:

Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and  Skills
Experience:

Sales Success Track record
Loan Sales & Portfolio Management experience
2 years leading a team of more than 5 Sales Representatives at Provincial Level.
Experience in the development of Sales Strategies
Computer skills in a Microsoft Windows environment (with bias towards MS Excel and MS Powerpoint).
Good oral and written communication
Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
Excellent organizational skills and attention to detail
Agility and innovation
Licensed C Class Driver’s license (Manual Vehicle) valid for atleast 2 years

 
Qualifications:

Bachelor’s degree in Business Administration or relevant field.

 
Language(s): 

English
A local language is a plus

Ignite Energy Access is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!
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Job Title:               Sales Operations Specialist
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Department:         Commercial
Reporting Line:     Regional Sales Manager
Location:               Eastern Province
Hay Level:            13
 
Job Purpose/Mission
The Sales Operations Specialist is responsible for supporting the sales execution to enable the growth of the organization. He or She will manage the sales and training operations within the locations assigned. The role holder will be responsible for providing data insights and reports on sales trends for these locations, strategic sales and marketing strategies that have been developed for implementation, and the expansion and development of new markets.
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Responsibilities

Recruitment, training, and onboarding (and off-boarding) of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.
Develop and implement activation plans at the different locations including performance evaluation.
Track sales trends and provide insights on current sales performance and define sales strategies to boost productivity.
Implement trade marketing activities and account for all trade marketing assets at each location.

Deliverables and Activities Activation Design

Maintains & executes the trade/sales activation calendar.
Ensures the various layers of the sales team are trained and up to date with products catalog and understand commission incentives.
Recruitment of sales field team and ensure the team is equipped with sales tools– digital platforms, transport etc.

Measurement & Evaluation

Track and analyze KPIs for growth and performance improvement by locations and sales rep/agent team lead.
Boost sales productivity by simplifying the sales process and identifying pain points at every stage of the sales funnel.
Partner with Sales and Marketing teams to define lead qualification process and analyze campaign performance with reporting and dashboards.

Data Insights & Documentation

Own the end-to-end process of tracking sales, operational metrics and delivering regular insights to the business and sales managers; define and deliver techniques to improve sales performance for sales management.
Support Sales Manager in planning, target setting and documentation, in alignment with business objectives.
Identify potential problems and suggest prompt solutions.
Identify and understand both the employees and the business needs and drive the necessary capability intervention.

Training & Onboarding of New Agents

Assist with the onboarding and training process of new Sales Representatives, TLs and sales agents.
Maintain documentation on sales processes, policies, and provide relevant sales training materials to assist with onboarding new sales talent.
Identify potential skill gaps of the field sales team, train to bridge gap, and monitor impact on performance Joined Up.

Business Planning

Supports in the development of Sales plans by Team Lead, Channel, Product Type.
Supports the quarterly activity planning cycle effectiveness.
Ensures that the marketing activity execution/activation calendar, is optimized in line with field sales capacity and capability.
Leads the in-field execution/activation, monitoring & reporting of the relevant Sales & category/portfolio growth drivers.
Also supports the broader sales team to execute brilliantly against them at maximum scale.

Knowledge and skills experience

2-3 years’ experience working with grassroots Sales teams.
Experience managing a CRM tool.
Proficiency in Word, Excel, and PowerPoint.
Strong Leadership and People Development Skills.
Great Analytical skills.
Excellent written & verbal communication skills.
Demonstrated ability to handle multiple tasks and assignments simultaneously.
Superior Communication / Presentation Skills.
Conflict Management / Composure.
Strong Planning & Organizational Skills.
Persuasive / Sales Ability / Negotiations.
Up to 70% travel required.

Qualifications:

Diploma in a Business related field. A Degree in Business studies or related field is an added advantage.

Language(s):

English
Other local languages a plus

 Technology:

Experience in technology required for the role

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.
ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

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SANDVIK ROCK PROCESSING SOLUTIONS
PRODUCT SUPPORT & SERVICE ENGINEER – SCREENING SOLUTIONS
By reshaping rock, we reshape the future. At Sandvik Rock Processing we have set out to advance the world through eco-efficient rock processing so come and join our team in Africa on this exciting journey.
We are looking for a Product Support & Service Engineer – Screening Solutions to join our team in Solwezi, Zambia
The role will be based from our offices in Solwezi, Zambia.
 
Purpose of the role:
Provide hands-on technical support and service for screening equipment and aftermarket parts to our Screening Solutions customers in Zambia.  Work closely with local teams and customers to promote and optimize the performance of installed screening systems, drive sales of parts and solutions, and ensure reliable operation through troubleshooting, maintenance, and customer training..
 
The job responsibilities:

Customer training and efficient technical services support pertaining to all Sandvik Screens and Feeders supplied to customers within West Africa
Work closely with the Customers’ Installation and Erection Teams on activities during installation and commissioning of any Sandvik Screening equipment when required.
Guide and assist Customers’ Maintenance Teams with fault diagnosis work on Sandvik Screening equipment.
Work with Customers’ Maintenance Teams perform repair and fault finding using a hands on approach.
Cooperate closely with the sales team or directly with the customer to promote Screening Solutions equipment and aftermarket sales.
Support with parts lists and parts planning
Provide relevant feedback through equipment condition, performance and process audits, to enable maintenance planning improvements in terms of efficiency and equipment integrity.
Identifies current and future/potential customer service requirements by establishing personal rapport with them and other persons in a position to understand service requirements. Provides product service, or equipment technical and engineering information by answering questions and requests.
Contributes to team effort by accomplishing related results as needed.
Works towards achieving set KPI’s, for both the Customers and Sandvik.
Ensure all work assigned to the team, related to Screening Solutions, is carried out in accordance to set budgets and timeframes.
Providing relevant information to on Screening Solutions installed base in West Africa to the Region Africa team and to ensure accurate installed base information is maintained in the database
Accept and perform tasks delegated by Rock Processing Management as deemed necessary
Ensure all Sandvik policies and procedures especially the health, safety and environmental policies are adhered to by the team.

 
Qualifications & Experience Requirements

Degree Qualified Metallurgist or Mechanical Engineer or good trade relevant background with relevant equipment technical and managerial experience.
Have at least 5 years’ experience in a similar role in the Mining Industry with screening experience
Acquired knowledge in Crushing and Screening operations in both surface and underground.

 
Other Requirements & Competencies

Have a valid passport, and willing and able to travel, without restrictions, within the Central African Territory at relatively short notice, and also as per customers’ or Sandvik’s requests/requirements.
Possess relevant driver’s license accepted in Zambia.
Ability to communicate in French will be an added advantage

 
What is in it for you?
We offer you an interesting role in an international business environment, extraordinary products, great colleagues, and opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Visit our stories hub, LinkedIn or Facebook to get to know us better.
 
Application
Send your application as soon as possible as we will be evaluating candidates continuously, and no later than 19th October 2025.
Read more about Sandvik Group and apply at home.sandvik/career,
 
About us:
Sandvik Rock Processing Solutions is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. Application areas include crushing and screening, breaking and demolition.
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Role Description
The HR Training and Development Officer plays a dual role, combining core HR administration with strategic training management. Additionally, they lead staff training initiatives to align development programs with organizational goals. Upholding professionalism and confidentiality, the officer ensures compliance with MBHS policies while fostering a supportive work environment.
Educational Requirements

University Degree in Human Resource Management /Public Administration/ Business Administration or any related social science.
Must be registered with the Zambian Institute of Human Resource Management (ZIHRM) and maintain a valid  practicing license.

Key Accountabilities

Ensure that MBHS standard operating policies and procedures related to Human Resources are read, understood and signed for compliance.
Demonstrate ability to work competently within the HR team and assist the HR manager with day to day HR tasks and responsibilities.
Be a point of contact on all human resource management related issues at the site.
Must have detailed and working knowledge of the provisions of Zambian Labour Laws; internal and external industrial environment; best practice Human Resources policies, processes and strategies.
Treat all staff, clients and visitors in a courteous and respectful manner and demonstrate good customer service at all times.
Unconditional acceptance of the Mary Begg confidentiality agreement regarding patient/client information, staff information and all matters relating to Mary Begg business. Failure to comply will result in disciplinary action and/or dismissal from post. This duty lasts indefinitely and continues if you are no longer employed by Mary Begg.

 
Key Responsibilities – HR Duties
Reporting into the Senior Human Resource Officer, this role will be responsible for:

Advise on HR policies, disciplinary and grievance procedures.
Provide expert guidance on HR policies, ensuring compliance with labor laws and company standards.
Support management and employees in resolving workplace conflicts through structured grievance and disciplinary procedures.
Maintain accurate staff files including contracts, JDs, leave, benefits, and licensure.
Ensure up-to-date and compliant record-keeping of employee documentation, including signed contracts and valid professional licenses.
Regularly audit files to meet regulatory and company standards.
Support recruitment, onboarding, and staff orientation.
Assist in drafting job descriptions, posting vacancies, screening applicants, and scheduling interviews.
Develop and implement onboarding plans to familiarize new hires with MBHS policies, culture, and expectations.
Process and update HR databases (Locum tracker, expat tracker, staff contracts).
Maintain accurate and up-to-date HR databases to track employee records, contracts, and expatriate work permits.
Ensure digital and physical records are synchronized and regularly updated.
Monitor sickness, absenteeism, leave, and appraisals.
Track employee leave balances, ensuring compliance with company policy and labor laws.
Maintain accurate records of employee performance appraisals and follow up on feedback implementation.
Coordinate staff benefits and awards.
Manage employee recognition programs by ensuring timely distribution of benefits and awards.
Liaise with finance and procurement teams to process benefits efficiently.
Liaise with regulatory bodies (HPCZ, NMCZ, ZAQA, ECZ, ZIHRM).
Act as a point of contact between MBHS and regulatory bodies to ensure compliance with professional registration and accreditation requirements.
Facilitate licensing renewals and maintain proper documentation.
Organize team-building and staff welfare events.
Plan and execute employee engagement activities that boost morale, teamwork, and overall job satisfaction.
Coordinate logistics, budgeting, and scheduling for team-building initiatives.
Support disciplinary hearings and terminations.
Provide HR support in disciplinary processes, ensuring adherence to company policies and legal frameworks.
Document proceedings and ensure fair and consistent enforcement of disciplinary actions.

Training
1. Training Needs Analysis

Assist in conducting surveys and collecting data to identify training requirements (needs assessments), identifying skills gaps based on performance reviews, projected production processes, and organizational changes in consultation with department heads.
Support the assessment of employees’ skills, performance, and productivity to highlight areas needing improvement through
targeted training programs to address identified needs.

2. Technical and Personal Development Training

Facilitate the coordination of ongoing technical and personal development training sessions for staff.
Assist in scheduling and logistics for training sessions.
Organize training sessions, ensuring smooth execution by handling bookings, materials and instructor requirements.
Facilitate travel arrangements and payments for employees attending external trainings, workshops and conferences.
Organise Continuing Medical Education (CMEs) sessions across all MBHS locations and ensure that it is within the allocated budget.
Ensure healthcare professionals receive ongoing education by scheduling CME sessions.
Work with various medical experts to develop relevant content.

4. Training Program Enhancement

Support the review and analysis of training programs.
Provide input and feedback on improvements and new initiatives.

5. Training Program Planning

Assist in planning and organizing training and staff development programs, including on-the-job training, meetings, conferences, and workshops.
Ensure proper documentation and scheduling of programs.
Evaluate training effectiveness and issue completion certificates.
Collect feedback from trainees and measure training impact on performance.
Issue certificates to employees upon successful completion of courses.

6. Trainer Mobilization

Identify, liaise with and vet trainers and training vendors.
Help coordinate the selection and oversight of internal and external training partners.
Facilitate communication between trainers and the organization.
Evaluate training providers to ensure quality and cost effectiveness.
Maintain a database of approved vendors and trainers.

7. Performance Evaluation and Training Program Assessment

Support in assessing the performance of trainers and evaluating training program effectiveness.
Gather employee feedback and compile reports on training outcomes.
Develop and implement the MBHS annual training strategy.
Design and execute a training plan aligned with Organizational goals.
Ensure training initiatives enhance employee performance and meet compliance requirements.

8.  Employee Wellness and Engagement Initiatives

Help administer employee wellness & engagement surveys.
Assist in implementing strategies to improve employee well-being and satisfaction.

9. Budget Preparation and Management

Aid in preparing and managing annual training budgets in collaboration with finance and the Training and Marketing Manager
and relevant departmental heads.
Support the tracking and efficient management of training resources.
Develop cost-effective training solutions within budget constraints.
Monitor expenditure and justify budget allocations to senior management.

10. Team Collaboration & Communication

Work as a liaison between the Training and Marketing Manager and other departments.
Maintain effective communication with team members, trainers, and management.

11. Celebrations and Commemorations

Help in organizing and executing events and activities to celebrate milestones and employee achievements.

12. Technical Resource Management

Assist in managing the technical infrastructure required for training development and delivery.
Ensure training resources and tools are properly maintained and available for use.

13. Stakeholder Engagement

Support engagement with regulatory bodies and key stakeholders such as GNC/HPCZ, ZMA.
Help in maintaining compliance with training-related regulations and standards.

14. Sponsorships

Manage training sponsorship and track academic progress
Oversee applications for training sponsorships and ensure compliance with agreed upon terms and conditions.
Track employee progress in academic and certification programs.

Professional

Three years in a Human Resource or related position in a multinational organisation.
Demonstrates effective teamwork with other members of the HR team and staff.
Good communication skills -both written and oral.
Service excellence and influencing skills.
Track record of delivery of learning and development solutions.
Effective coaching.
Demonstrate ability to manage challenging staff in a professional manner.
Proficient in MS Office (Word, Outlook and Excel).

Behavioural

Excellent Judgement
Critical thinking
Problem Solving skills
Strong Communication skills
Service minded, time management and Quality care minded.

General

Proficient in written and spoken English.
Always adhere to the MBHS uniform policy and code of conduct.
May be required to travel to other MBHS facilities as directed by the HR Manager.
Must be honest, trustworthy and act with integrity at all times.
No consumption of alcohol is allowed whilst on duty. Intake of alcohol while off duty is allowed but inebriation is forbidden in public.

Quality Management

Ensure reports are produced from accurate and reliable information with a clear audit trail.
Produces work of a standard that is acceptable to the HR Manager and the General Manager

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Overview
We are recruiting!
Our client in Lusaka, is looking for a  Print Press Technicians (Digital & Flexo)  to join their team for a job vacancy within the stationary and publishing industry.
To apply, or for more information, follow the link below.
Key Responsibilities:
• Operate and optimize the HP Indigo 6K digital press for label and flexible packaging production.
• Set up and calibrate jobs including color management and Spot Master.
• Manage substrates and inline priming systems.
• Monitor print quality, troubleshoot issues, and minimize waste/downtime.
• Perform preventive maintenance and ensure machine readiness.
• Record jobs in the DFE, coordinate with prepress and finishing teams.
• Uphold safety standards and contribute to continuous improvement initiatives.
Requirements:
• Proven experience operating HP Indigo digital presses, especially the 6K model.
• Relevant certifications and traceable references are mandatory.
• Strong understanding of digital print workflows and packaging applications.
• Ability to work independently and meet production targets.
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We are a leading manufacturing company committed to quality, innovation, and efficiency. We pride ourselves on delivering top-quality products while building strong supplier relationships and maintaining a cost-effective supply chain.
We are currently seeking a Procurement Assistant (Local & Bulk) to support our procurement operations. This role will focus on sourcing, purchasing, and coordinating the delivery of raw materials and supplies — particularly bulk commodities and local items critical to our manufacturing processes.
Key Responsibilities
· Assist in sourcing and procuring raw materials, packaging, and other supplies, both locally and in bulk quantities.
· Liaise with local suppliers and vendors to ensure the timely delivery of goods.
· Prepare purchase orders and track them to ensure on-time delivery.
· Maintain accurate procurement records and support inventory tracking activities.
· Evaluate supplier performance and identify new sourcing opportunities.
· Ensure all procurement activities comply with company policies and quality standards.
· Collaborate with production, logistics, and finance teams to fulfil procurement needs.
· Support price negotiations and contribute to cost-saving initiatives.
· Explore new markets and suppliers for quality, cost-effective raw materials to reduce production costs and enhance product quality.
· Conduct regular stocktakes to support inventory accuracy.
· Prepare and submit daily, weekly, and monthly procurement reports.
· Engage with suppliers to review and improve the quality of their farming products.
Requirements
· Diploma or Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or related field.
· Minimum of 2–3 years’ experience in procurement or supply chain, preferably in a manufacturing environment.
· Familiarity with sourcing local and bulk materials is a plus.
· Good knowledge of procurement software and MS Office (especially Excel).
· Strong organizational and negotiation skills.
· Excellent communication and interpersonal abilities.
· High level of integrity and attention to detail.
If you are looking for a dynamic and supportive work environment that will expose you to end-to-end procurement processes in a growing company as well as growth and career development then this is your opportunity.
Females are encouraged to Apply.
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Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The Key Purpose of this role is the operation of the utilities steam plant and the execution of quality control checks and monitoring. The Utilities Process Operator will be responsible for the monitoring and operation of the utilities plant.
 
Key Roles and Responsibilities:

Operate and monitor the Biological Treatment System (BTS) to ensure optimal performance.
Regularly check process parameters such as pH, COD, BOD, DO, TSS, and flow rates.
Conduct routine inspections and maintenance of BTS equipment
Monitor influent and effluent water quality to ensure compliance with regulatory and internal standards.
Adjust chemical dosing and aeration rates to optimize effluent treatment.
Report abnormalities and troubleshoot operational issues in a timely manner.
Operate and monitor the Biological Treatment System (BTS) to ensure optimal performance.
Regularly check process parameters such as pH, COD, BOD, DO, TSS, and flow rates.
Conduct routine inspections and maintenance of BTS equipment
Monitor influent and effluent water quality to ensure compliance with regulatory and internal standards.
Adjust chemical dosing and aeration rates to optimize effluent treatment.
Report abnormalities and troubleshoot operational issues in a timely manner.

 
Minimum Requirements:

Grade 12
N3 in a Technical Trade preferable
2 years’ experience in preferably a brewing environment
PC literate (Microsoft/SAP)

 
Additional Information:
 
Band: X
 
ABInBev is an equal opportunity employer, and all appointments will be made in line with ABInBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short listing.
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Location: Lusaka, Zambia
Salary: ZMW660,000 – 730,000 based on suitability and experience
Reports to: Group CEO’s Office, with collaboration with Director of Fundraising (UK)
Contract Type: 24 month contract (40 hours per week, Monday to Friday)
About MicroLoan Foundation
MicroLoan Foundation is a women’s empowerment and poverty alleviation organisation supporting women in rural areas of sub-Saharan Africa. We provide financial literacy, business training, ongoing support, and small loans to help women start small businesses. We operate in Malawi, Zambia, Zimbabwe, and South Africa, with a fundraising office in the UK and charitable arms in the USA and Australia.
 
MicroLoan Foundation is committed to promoting equality and diversity. We are proud to foster a culture that actively values differences and recognises that people from diverse backgrounds and experiences can bring valuable insights to the workplace. We believe that a diverse workforce enhances the way we work, and we are dedicated to creating an inclusive environment where everyone can thrive.
 
Role Overview
This is a uniquely hands-on role that also demands creativity and strong strategic instincts. You will lead the communications function across our subsidiaries and global donor markets. You will be responsible for developing and delivering strategic communications, fundraising campaigns, executive messaging, and brand management—while also rolling up your sleeves to manage day-to-day activities.
Execution-heavy tasks such as graphic design, video editing, social media content creation and scheduling, and advanced SEO will be outsourced, and you will oversee these external relationships, including vendors and volunteers. As the role evolves, you will play a central part in building the department, including recruiting and mentoring at least one junior team member.
This is an exciting opportunity for someone who thrives in a dynamic environment, is comfortable being both strategic and hands-on, and is motivated by the chance to build something impactful from the ground up.
The role is open to candidates with the Right to work in Zambia and who do not require sponsorship now or in the future.
 
Key Responsibilities
Strategy & Leadership

Develop and implement a global communications strategy aligned with organisational goals
Lead internal communications strategy and tools across subsidiaries
Set and track KPIs for campaigns and communications initiatives

 
Brand & Messaging

Ensure brand consistency across all markets and channels
Develop key messaging frameworks for donor, investor, and media audiences
Provide executive communications support to the Group CEO and country CEOs
Document and disseminate impact stories across major markets

 
Fundraising Communications

Deliver multi-channel fundraising campaigns in UK, US, and Australia.
Develop donor engagement strategies and content.
Coordinate thought-leadership and media opportunities for senior leaders
Award/media appeal relationship building and applications

 
Management and oversight of other core tasks

Website management
Social media strategy
Graphic design for websites, reports, brochures, and social assets in liaison with creative agency

 
Vendor and Volunteer Management

Manage external agencies and volunteers for content creation, social media management, design, video, SEO, Google grants, and website development where required
Oversee budget and ensure quality and timely delivery of outsourced work
Maintain a roster of approved vendors with SLAs and benchmarks

 
Essential Qualifications, Skills & Experience

Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, International Relations, Development Studies, or a related field.
Excellent written and verbal communication skills
5 years of proven experience in executive and strategic communications
3 years of proven experience in public campaigns, fundraising communications, or direct marketing
Strong project management skills
2 years of website management experience
Ability to analyse data and optimise campaign performance

 
Desirable Qualifications, Skills & Experience

Experience in UK, US, or Australian donor markets
Background in nonprofit communications
Master’s degree in Communications, Strategic Management, or Nonprofit Management can be an added advantage

 
Personal Attributes

Passionate about the mission
Creative with excellent attention to detail
Proactive and adaptable
Strategic thinker with strong collaboration skills
Results-oriented and analytical

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Application period 07-Oct-2025 to 21-Oct-2025
Functional Responsibilities: 2. Contract Administration Services 3. Knowledge Building and Knowledge Sharing

Procurement Services
Ensure compliance of all procurement activities with UNOPS regulations, rules, and applicable policies.
Collaborate with project personnel to prepare and update procurement plans and requirements.
Conduct routine market research using UNGM and other sources, including issuing Calls for Expression of Interest (EOI) or Requests for Information (RFI), to identify potential suppliers and strengthen the local vendor database.
Assist in preparing shortlists of suitable vendors for limited competitions by utilizing supplier databases or conducting new purpose-specific research.
Assist in preparing solicitation documents (RFQs, ITBs, RFPs) in the UNOPS eSourcing system, including drafting tender particulars, evaluation criteria, schedule of requirements, draft contracts, and returnable bidding forms.
Support solicitation processes by ensuring timely dissemination of tender notices, organizing pre-bid meetings, compiling vendor queries, obtaining responses from relevant experts, and maintaining timely vendor communication.
Register vendors and create purchase orders/contracts in OneUNOPS to obligate funds.
Support drafting of Letters of Intent, Purchase Orders, Contracts, LTAs, and amendments.
Finalize cases in the eSourcing system, notify unsuccessful bidders, and organize debrief sessions if required.
Update and maintain procurement files and records for audit and compliance.
Generate basic reports, tables, and charts as required.
Provide oral and written responses to queries from project personnel, clients, and suppliers.
Undertake routine follow-up actions on procurement activities on behalf of the supervisor.
Maintain and update monitoring tools for all contract management activities.
Track shipments under assigned contracts and keep relevant stakeholders updated on order status.
Liaise with suppliers, freight forwarders, and Zambian authorities to ensure timely registration and customs clearance of imported goods.
Coordinate with suppliers and end-users to ensure delivery, installation, and training of procured equipment at designated locations.
Receive, review, log, and route invoices and supporting documentation from suppliers, ensuring accuracy, completeness, and timely payment processing.
Receive and route all incoming communications from suppliers, service providers, government offices, and beneficiaries, ensuring timely follow-up.
Support field missions as needed to facilitate delivery and installation of equipment under the project.
Collect feedback and lessons learned from procurement processes and apply them to improve efficiency and compliance.
Support the organization and delivery of procurement training and learning sessions for project and support personnel.
Share internal knowledge on procurement processes, templates, and best practices with colleagues to strengthen team capacity.

Impact of results
The effective and successful achievement of results by the Procurement Senior Assistant affects the work completion of the relevant business unit/s and project activities in procurement management, impacting the timely availability of effective goods and services for UNOPS’ programmes. Timely, market-aware, and accountable delivery of goods and services, contribute to office performance, efficiency and client satisfaction, which promote the image and credibility of the team and office as an effective service provider in project services and management. This enhances UNOPS’ competitive position as a partner of choice in sustainable development and project services in the country/region served.
Education/Experience/Language requirements:
Education

Completion of secondary school is required.
First University Degree in Business Administration, Public Administration, Human Resources Management or equivalent disciplines with 1 year experience is an added advantage and may substitute some of the required years of experience.

Experience

Minimum of five (5) years professional experience in procurement support services in national or international public or corporate organizations with Secondary School Certificate is required OR;
Minimum of two (2) years professional experience in procurement support services in national or international public or corporate organizations with a Diploma OR;
Minimum of one (1) year professional experience in procurement support services in national or international public or corporate organizations with Bachelor’s Degree
Proficiency in computers and office software packages (MS Office and or Google Suite) and experience in handling web-based management systems is required.
Experience in working with a range of stakeholders in developing countries is an asset.
Some experience in UN system organizations is desirable.
Experience in use of Enterprise systems including OneUNOPS is desirable.

Language Requirements

Full working knowledge of English is required.
Knowledge of a second UN or regional working language is an asset.

Think big. Meet challenges head-on. Help people build better lives.
UNOPS embraces diversity and is committed to equal employment opportunities. Our workforce is made up of people from varied nationalities, cultures and races. They speak a range of languages and have different gender identities, sexual orientations, and abilities.
We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. Click apply and join us!
Remarks: Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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Job Purpose
Job Purpose:
Responsible for providing comprehensive, high level and confidential secretarial and admin support to the manager/s based in the country/station.
Job application tracking
Responsible for providing comprehensive, high level and confidential secretarial and admin support to the manager/s based in the country/station.
Job Outline:

Be fully conversant with the activities of the department/section in order to liaise with, on behalf of the manager/s with senior section heads both internally and externally.
Manage the diary of the manager/s, including scheduling appointments, travel arrangement and accommodation as necessary. Regularly monitor the daily schedule of the manager/s and provide in advance the required information/documentation for meetings/appointments by co-ordinating with sources within the company and externally. Alert the manager/s of any last minute reschedules or cancellations.
Receive and screen incoming calls and mails, action responses or re-direct as necessary to the appropriate individuals to obtain additional information prior to presenting to the manager/s.
Manage and maintain a proper paper based or electronic filing system that is easily accessible by the manager/s or the team.
Manage and monitor the department/section attendance and leave records, overtime claims and verify such claims where necessary obtaining the required approvals to facilitate payroll processing through the finance team.
Where necessary manage petty cash accounts by verifying authenticity of claims ensuring figures are accurately recorded. Control and handle cash transactions to bring accounts to balance.
Undertake and support the manager/s or the team in a variety of special projects involving internal and external parties including researching activities involved with the project. Assist with the preparation of the department/section budgets.
Responsibility for the acquisition, maintenance and replacement of office assets and equipment. Be the central point for ordering and restocking stationery and regular kitchen items ensuring the department/section is within budget.

Qualification
Qualifications & Experience:
Minimum A level or HSC qualification with a preferred secretarial qualification and a minimum of 4 years’ experience in a secretary/administrative capacity in a medium or large size company.
Fully competent in MS Office applications.
Fluency in spoken and written English, pleasant telephone etiquettes and the ability to prioritise work.
Skills
-Strong interpersonal skills and willingness to work in a positive manner.
-Ability to prioritise heavy workload, meet deadlines and work either autonomously and within a team.
-Appreciation for confidential matters and discretion
-A proactive, solutions focused and flexible workstyle with high attention to detail.
Must be eligible to work and live in Zambia
Salary & benefits
Competitive salary
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