Job Region: Zambia

  • Banking Accountant at Coffee Shop

    Location: Makeni, Lusaka
    Company: Jubaili Agrotec Limited
    Key Responsibilities:

    Manage daily online banking transactions & reconciliations
    Post financial data into the accounting system
    Handle statutory payments (VAT, PAYE, NHIMA, etc.)
    Track FX purchases & assist in cash flow planning
    Support audits, financial reporting & internal controls

    Requirements:

    Bachelor’s degree in Accounting, Finance, or related field
    2–4 years of relevant experience
    Familiarity with Zambian banks, ZRA systems, & statutory compliance
    Proficiency in Excel & accounting software
    Strong attention to detail, reliability, and growth mindset

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  • Chief Executive Officer at Zambia Chamber of Commerce and Industry

    The Zambia Chamber of Commerce and Industry (ZACCI), established in 1933 and formally registered under the Registrar of Societies in 1990, is the apex body representing the interests of Zambia’s private sector. With a nationwide membership base that spans across all sectors, ZACCI plays a pivotal role in shaping the country’s economic future.
    ABOUT THE ROLE
    The Chamber is seeking an exceptional and visionary leader to serve as its Chief Executive Officer (CEO). This is a rare opportunity for a transformative professional to take the helm of one of Zambia’s most influential business institutions advancing its mandate to promote private sector growth, drive strategic public-private dialogue and position Zambia as a competitive, innovative, and inclusive investment destination.
    EMPLOYMENT TYPE: Two (2) Years Contract, Renewable
    KEY RESPONSIBILITIES:
    1. Strategic Leadership & Institutional Vision

    Provide bold and visionary leadership to position ZACCI as a proactive and trusted voice of the private sector.
    Lead the implementation of ZACCI’s strategic plan, aligning institutional priorities with Zambia’s national development agenda and global economic trends.
    Build a strong organizational culture rooted in excellence, innovation, and responsiveness.

    2. High-Level Representation & Advocacy

    Represent ZACCI in high-stakes policy dialogue with Government, Parliament, regional bodies, and international institutions.
    Serve as the lead spokesperson on matters affecting business, trade, and investment, articulating evidence-based positions on behalf of the private sector.
    Engage in regional and international platforms (e.g., SADC, COMESA, AfCFTA, AU, UN) to advance Zambia’s economic interests.

    3. Policy Influence & Thought Leadership

    Drive the development of forward-looking policy proposals, position papers and regulatory reviews that advance business reforms.
    Influence national and regional policymaking by leveraging research, sectoral insights and data analytics to support advocacy.
    Lead ZACCI’s participation in key economic governance processes, including budget submissions, policy roundtables, and legislative reviews.

    4. Stakeholder Engagement & Membership Value

    Strengthen partnerships with district and provincial chambers, business associations, corporate members, and SMEs across all sectors.
    Enhance member value through meaningful programs, capacity building, trade facilitation and access to opportunities.
    Foster trust and collaboration between the private sector and public sector institutions.

    5. Innovation, Trade & Investment Promotion

    Spearhead initiatives that support Zambia’s export readiness, industrialization agenda and participation in global value chains.
    Oversee trade missions, business forums, B2B platforms and investment promotion activities to showcase Zambia’s potential.
    Champion digital transformation, green economy opportunities and inclusive business models.

    6. Financial Sustainability & Resource Mobilization

    Develop and oversee the implementation of a robust resource mobilization strategy, including donor partnerships, project funding and revenue diversification.
    Ensure prudent financial management and compliance, while enhancing the Chamber’s operational efficiency.

    7. Team Leadership & Organizational Development

    Inspire, mentor, and lead a high-performing Secretariat, ensuring alignment with ZACCI’s mission and values.
    Establish performance-driven systems and cultivate a learning environment that values creativity and continuous improvement.
    Prepare and coordinate Board papers, committee reports and relevant materials for ZACCI’s governance structure.

    QUALIFICATIONS & EXPERIENCE:

    Master’s degree in Economics, Business Administration, Public Policy, Development Studies or a related field.
    Minimum of 5 years of executive or senior leadership experience, preferably in business membership organizations, the private sector or development policy.
    Proven success in managing complex stakeholder relationships at national, regional, or global level.
    Strong knowledge of Zambia’s macroeconomic environment, business policy, investment climate and regional trade integration.

    KEY ATTRIBUTES:

    A visionary leader with the ability to anticipate and shape economic trends.
    Exceptional communicator and influencer, with gravitas and diplomacy.
    Strategic thinker with a strong sense of purpose, agility, and innovation.
    Deep commitment to private sector development, sustainable growth and inclusive economic transformation.

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  • Personal Assistant at Zambia Chamber of Commerce and Industry

    The Zambia Chamber of Commerce and Industry (ZACCI), established in 1933 and formally registered under the Registrar of Societies in 1990, is the apex body representing the interests of Zambia’s private sector. With a nationwide membership base that spans across all sectors, ZACCI plays a pivotal role in shaping the country’s economic future.
    ABOUT THE ROLE
    We are seeking an organized, proactive and highly professional Personal Assistant to provide comprehensive support to the Chief Executive Officer (CEO). The successful candidate will be responsible for managing the CEO’s schedule, coordinating executive communications and ensuring the smooth operation of the CEO’s office. This role is ideal for someone with a high level of integrity, discretion, and excellent organizational skills, ready to thrive in a fast-paced environment.
    EMPLOYMENT TYPE: Two (2) Years Contract, Renewable
    KEY RESPONSIBILITIES:

    Act as the liaison for the CEOs in matters pertaining to the Board and Board committees, ensuring all governance processes adhere to regulatory standards and best practices.
    Ensure all the CEO’s documents, reports and presentations are meticulously prepared, formatted and reviewed for quality and accuracy.
    Oversee email, correspondence and file management, ensuring confidentiality and timely responses to inquiries.
    Handle all correspondence with a customer-centric approach, ensuring ZACCI’s strategic partners and stakeholders receive timely and professional communication.
    Prepare background briefings, bios and relevant materials for meetings and engagements with new stakeholders.
    Develop, implement and manage administrative processes and procedures to ensure the efficient operation of the CEO’s office.
    Organize travel and monitor budgets to optimize the use of the CEO’s time and resources.
    Support the collation and preparation of Board reports, maintaining compliance with ZACCI’s policies and governance guidelines. Qualifications, Skills and Experience

    Qualifications and Experience

    Grade 12 Certificate or equivalent.
    Bachelor’s Degree in Business Administration, Public Administration, Communications, Human Resources, Commerce, Economics, or a related field.
    At least 1 years of experience in an executive administrative role, including experience with Board secretariat functions.
    Demonstrated experience in governance processes and a strong understanding of Board and committee operations.
    Proven experience in delivering high-quality administrative and office support services.

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  • Data Analyst at AB Bank Zambia

    AB Bank is looking for a passionate individual who is ready to take up an exciting challenge in a fast-paced environment of a growing Bank, in the position of Data Analyst will be based at our head office in Lusaka. The successful candidate amongst other responsibilities will support the Operations department to provide exceptional support to other departments.
    Among other responsibilities, you will be expected to:

    Analyze data, generate useful business reports by using BI tools i.e. Qlik Sense, Python, SQL.
    Build, maintain dashboards and reports using programming language and BI tools.
    Advise on best methods to collect analyze and manage data to improve data quality and efficiency of data systems.
    Identify, interpret patterns and trends assess data quality and eliminate irrelevant data.

    Your Minimum Qualifications and Competencies should be:

    Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, Statistics, Mathematics or related field.
    Minimum of 2 years proven experience as Data Analyst, Data Engineer or similar role.
    Profound knowledge in SQL, Qlik and Power BI.
    Good analytical skills and attention to detail.
    Expert knowledge Microsoft office package.

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  • Farmer Recruitment Agent at Dios es Grande Investment Limited

    We are looking for dynamic Recruitment Agents to mobilize and recruit eligible farmers for our transformational 1-for-1 Lupini Beans Contract Farming Program. If you are passionate about agriculture and rural development, this is your chance to make a real impact!
    Key responsibilities:
    Identify, assess, and recruit eligible farmers within your district
    Clearly communicate project objectives, terms, and benefits to farmers
    Assist farmers in completing the online registration
    Support farmers through enrolment and initial training stages
    Collaborate with our central team to meet recruitment targets
     Requirements:

    Must reside in the district of application
    Possess a smartphone with internet access
    Fluent in local language(s)
    Ability to clearly explain project details to farmers
    Comfortable with online registration processes
    Passion for rural development and farmer empowerment

    Qualifications:
    Minimum Academic Qualification: Must have completed at least a Grade 12 Certificate, with passes in key subjects such as English, Mathematics, and Science or Agriculture being an added advantage.
    Experience in Agricultural Extension: Individuals with prior experience working with farming communities, NGOs, or agricultural outreach programs are encouraged to apply.
    Government Extension Workers: Applicants currently serving as Camp Officers or any frontline staff under the Ministry of Agriculture are strongly encouraged to apply, as their existing relationships and knowledge of local farming dynamics will be highly valuable to the project.
    Community Trust & Engagement: Must be well-respected within the local community and capable of mobilizing farmers, coordinating with local leaders, and maintaining accurate records.
    Personal Attributes: Integrity, reliability, attention to detail, and the ability to work with minimal supervision in a field-based role.
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  • Country Contracts Manager at Nemchem International Limited

    About the Role:
    We are seeking a highly skilled and experienced Country Contracts Manager to lead and oversee our national contract portfolio. This pivotal role involves managing over 600 contracts across the country, ensuring compliance, financial integrity, and operational excellence. The ideal candidate will bring strategic insight, strong leadership, and a deep understanding of contract lifecycle management.
    Key Responsibilities:
    Contract Management: Oversee a diverse portfolio of contracts, manage change orders, and conduct detailed reviews to ensure accuracy and compliance.
    Risk Management: Identify and mitigate financial, legal, operational, and reputational risks associated with contracts.
    Budgeting & Financial Oversight: Monitor budgets and expenditures, conduct financial analysis, and ensure profitability.
    Debt Collection Support: Collaborate with the Debt Collection Department to facilitate timely client payments.
    Reporting & Documentation: Generate performance reports and maintain comprehensive contract documentation for stakeholders.
    Quality Assurance: Ensure deliverables meet contractual standards and address any deviations.
    Coordination & Review: Work with regional teams to maintain accurate records of all contract statuses.
    Negotiation & Representation: Represent the company in contract negotiations, securing favorable terms and fostering strong partnerships.
    Costing & Quotation: Prepare detailed costings and quotations tailored to client needs.
    Regulatory Compliance: Respond to regulatory requirements and ensure full legal compliance.
    Billing & Invoicing: Collaborate with Accounts to prepare and process monthly billing for all contracts and projects.
    Vendor & Client Relations: Build and maintain strong professional relationships to enhance collaboration and satisfaction.
    Training & Capacity Building: Train staff and enhance organizational capabilities in contract management.
    Qualifications & Experience:
    Proven experience in contract management at a national level.
    Strong financial acumen and experience in budgeting and reporting.
    Excellent negotiation, communication, and stakeholder management skills.
    Familiarity with regulatory frameworks and compliance standards.
    Proficiency in Sage, Microsoft Office Suite, and various procurement portals.
    Leadership experience in training and capacity building.
    Why Join Us?
    Be part of a dynamic and impactful team.
    Lead strategic initiatives that shape national operations.
    Enjoy a collaborative and growth-oriented work environment.
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  • Driver/General Service Assistant at JHPIEGO

    Position Overview:
    To facilitate staff travel for all Jhpiego program activities in the country. To manage to facilitate the smooth implementation of Jhpiego activities by ensuring the safe travel of Jhpiego staff and the security of the project vehicle.
    Responsibilities.

    Driving Jhpiego staff for project work as required
    Ensure that the project vehicle is clean and in good working condition.
    Perform daily errands assigned and ensure all road safety accessories are secured in the project vehicle.
    Ensure passengers adhere to all safety regulations, such as wearing safety belts.
    Conduct a weekly checklist of vehicle conditions and submit it to the supervisor for review.
    Ensure the vehicle’s security at all times.
    Adherence to Jhpiego’s vehicle use policy manual

    Required Qualifications

    Basic minimum Grade Twelve certificate
    Certificate in any business-related field
    Experience working as a driver, preferably in International Non-Governmental Organizations, for 2- 3 years
    Valid driver’s license with 5 years of driving experience and defensive driving certification is an added advantage.
    Experience in providing administrative assistance to a development project.
    Excellent knowledge of traffic rules and road laws of Zambia.

    Please indicate your town of preference. Residents of Lusaka, Chipata, Choma, Chinsali, and Mansa are strongly encouraged to apply. Applicants from outside the respective towns should indicate that they can relocate themselves, as no relocation shall be paid.
    HOW TO APPLY
    For further information about how to apply, visit our website at www.jhpiego.org. Closing date Friday, 22nd August 2025.
    Jhpiego is an Affirmative Action/Equal Opportunity Employer
    Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.
    EEO is the Law
    RECRUITMENT SCAMS & FRAUD WARNING
    Jhpiego has become aware of scams involving false job offers. Please be advised:
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  • Submit CVs-New Recruitment at PremierCredit Zambia Limited

    PremierCredit (eShandi) is Zambia’s leading and fastest growing International financial technology (fintech) company operating in emerging markets in Southern Africa. The company operates an online microlending and payments platform for small businesses and individuals, making financial services inclusive, accessible and affordable.
    As part of our expansion plan, we are inviting applications from suitably qualified, experienced, ambitious and self-motivated individuals to apply for the positions:
    1.  INTERNAL CONTROLS MANAGER
        JOB BRIEF
    The Internal Controls Manager is responsible for designing, implementing, and managing eShandi’s internal control framework to ensure operational efficiency, regulatory compliance, and risk mitigation across PremierCredit Zambia Limited and its subsidiaries. This includes overseeing all business functions such as lending, payments, merchant services, embedded finance, cards, remittances, and IT-related processes. The role ensures that effective controls are integrated into daily operations, maintaining adherence to both regulatory standards and internal policies.
    Key Duties and Responsibilities:
    · Develop, document and maintain eShandi’s Internal Control policies and procedures in line with Bank of Zambia requirements, COSO principles and internal governance structures.
    · Integrate control mechanisms into operational processes across all products and services.
    · Conduct risk assessments to identify and address control weaknesses in business operations.
    · Perform periodic testing and monitoring of operational, financial and IT-related controls.
    · Review reconciliation processes for POS, ATM, cards, payments and remittance transactions.
    · Track resolution of control deficiencies and ensure timely follow-up.
    · Implement preventative and detective controls to minimize fraud, financial loss and operational disruptions.
    · Maintain segregation of duties across operational processes to reduce conflict-of-interest risks.
    · Ensure compliance with BoZ directives, AML/CFT regulations, Data Protection Act and other relevant laws.
    · Work with Compliance, Risk and IT teams to ensure alignment with operational control requirements.
    Qualifications:
    · Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, or related field.
    · Certifications (preferred): CPA, ACCA, CIA, CRMA, or CISA.
    · Minimum 5 years in internal controls, operational risk, or audit — ideally in financial services, fintech, or banking.
    · Solid understanding of payment systems, lending operations and IT system controls.
    2. HEAD OF INTERNAL AUDIT
         JOB BRIEF
    The Head of Internal Audit will provide independent, objective assurance and consulting services aimed at enhancing the overall operations of eShandi. This role will assess and improve the effectiveness of risk management, internal controls, governance, and compliance with regulatory requirements across PremierCredit Zambia Limited and all its subsidiaries. The role will help ensure operational integrity and alignment with industry best practices.
    Direct Reports:
    Financial & Operations Audit Manager
    IT & Systems Audit Manager
    Key Duties and Responsibilities:
    · Develop and implement a risk-based internal audit plan aligned with business strategy and regulatory expectations.
    · Advise the Board Audit Committee on emerging risks audit findings and recommended actions.
    · Ensure compliance with BoZ, FIC, SEC, PCI DSS, Data Protection, AML/CFT and cross-border payment regulations.
    · Oversee operational, financial, IT and compliance audits across all eShandi entities.
    · Monitor resolution of audit findings and track corrective action implementation.
    · Oversee adherence to internal policies and industry best practices.
    · Partner with Risk & Compliance to ensure early identification and mitigation of   key risks.
    · Present quarterly audit reports to the Board Audit Committee.
    · Liaise with external auditors and regulators on audit-related matters.
    Qualifications:
    · Bachelor’s in Accounting, Finance, Business, or related field; CIA, CPA, ACCA, CISA preferred.
    · 10+ years’ experience in internal audit, with at least 5 years in senior leadership in fintech, banking, or financial services.
    · Strong understanding of digital payments, lending operations, IT systems and cybersecurity.
    · Risk-based auditing, regulatory compliance, leadership, influencing senior stakeholders, data analytics for audit.
    3.  FINANCIAL & OPERATIONS AUDIT MANAGER
         JOB BRIEF
    The Financial & Operations Audit Manager will lead financial and operational audits to ensure the integrity, efficiency, and compliance of eShandi’s core financial and business processes across PremierCredit Zambia Limited and all its subsidiaries. This role will evaluate key operational areas, assess internal controls, and ensure alignment with regulatory standards and company policies to drive operational excellence.
     Key Duties and Responsibilities:
    · Develop and execute risk-based audit programs for finance, operations and lending.
    · Conduct audits of loan origination, credit management, collections, merchant services and agency banking.
    · Assess adequacy of internal controls over accounting, treasury, procurement and revenue recognition.
    · Verify compliance with IFRS, BoZ and tax regulations.
    · Prepare audit reports with findings, risk ratings and actionable recommendations.
    · Monitor implementation of agreed corrective measures.
    · Conduct special investigations into suspected fraud or financial irregularities.
    · Work with IT Audit Manager to assess end-to-end process risks, especially where tech integrates with financial operations.
    Qualifications:
    · Bachelor’s degree in Accounting, Finance, or Business Administration; CPA/ACCA an advantage.
    · 5–7 years’ experience in internal audit, financial services, or banking operations.
    · Solid knowledge of microfinance/fintech operations and transaction cycles.
    · Process review, forensic audit techniques, financial statement analysis, strong report writing.
    4.  I.T & SYSTEM AUDIT MANAGER
        JOB BRIEF
    The IT & Systems Audit Manager will lead audits of eShandi’s IT infrastructure, applications, and information security controls across PremierCredit Zambia Limited and all its subsidiaries. This role will ensure the confidentiality, integrity, and availability of systems that support financial services, assessing internal controls to safeguard eShandi’s technology environment and ensure compliance with industry standards and regulatory requirements.
    Key Duties and Responsibilities:
    ·  Conduct audits of core banking systems, payment gateways, POS/ATM networks, APIs and cloud infrastructure.
    · Review PCI DSS compliance for card issuance/acquiring and data protection compliance.
    ·  Assess access controls, change management, disaster recovery and business continuity plans.
    ·  Identify vulnerabilities and recommend improvements to mitigate cyber risks.
    · Audit embedded finance integrations, mobile apps and merchant portals for security and data accuracy.
    · Work with Financial & Operational Audit Manager to ensure tech-driven processes meet control objectives.
    · Stay updated on fintech security threats, fraud trends and IT audit best practices.
    Qualifications:
    · Bachelor’s in Computer Science, Information Systems, or related field; CISA, CISM, or CISSP preferred.
    ·  5–7 years’ experience in IT audit, preferably in banking, fintech, or payments.
    · Strong understanding of digital payment systems, APIs, mobile money platforms and cybersecurity frameworks.
    · Risk-based IT auditing, vulnerability assessment, incident investigation, blockchain/digital asset security (advantage).
     
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  • Metal Fabrication Lecturer at Sesheke Trades Training Institute

    MINISTRY OF TECHNOLOGY AND SCIENCE
    SESHEKE TRADES TRAINING INSTITUTE
    JOB OPPORTUNITY
    Sesheke Trades Training Institute is a TEVETA accredited training institution located in Katima Mulilo, Sesheke District. The College is inviting applications from suitably qualified candidates to fill the following position.
    1.      Metal Fabrication (Lecturer)
    The applicant should meet the following qualifications

    Should have Teaching Methodology
    Should possess a full School Certificate or GCE
    Should have a minimum of Advanced Certificate in Metal Fabricatio
    A Diploma is an added advantage
    Should have a minimum of two years industrial experience
    Should work under little supervision
    Should possess good knowledge in both theory and practice
    Should be a result oriented person
    The applicant should be between 25-40 years

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  • Receptionist at Mary Begg Health Services

    Role Description
    At Mary Begg our front office receptionist acts as a first point of contact for all patients, clients, relatives, visitors and health care professionals.  He/she assists new clients with their clinic registration process, advises clients on MBHS services and availability of doctors for consultation visits on a daily basis and retrieves the patient’s medical health record, liaises with nursing and medical staff to direct patients to the appropriate consultation rooms or required services (i.e. laboratory, diagnostic imaging, pharmacy etc.) for assessment and treatment.
    Our front office receptionist conducts herself/himself in a professional manner and always demonstrates good customer service towards all our clients, visitors, health professionals and MBHS employees

    Key Role Accountabilities

    Ensure that MBHS standard operating policies and procedures are followed with regards to the efficient organisation and running of the clinic’s front office department.
    Demonstrate ability to work competently in the front office and assist all clients and visitors seeking medical or urgent care services promptly and efficiently.
    Treat all clients, visitors and relatives in a caring, courteous and respectful manner and demonstrate good customer service at all times.
    Assess patient waiting times for triage and OPD appointments to ensure that patient flow from OPD consultation to laboratory/diagnostic testing and back to the attending doctor for results are minimal.
    Always adheres to the MBHS Code of Conduct and provides high quality, professional and friendly service at all times.
    Must be accessible at all times when rostered and be available for shift work.
    Unconditional acceptance of the Mary Begg confidentiality agreement regarding patient information, staff information and all matters relating to
    Mary Begg business. Failure to comply will result in disciplinary action and/or dismissal from post.

    Key Responsibilities

    Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image.
    Always demonstrate a warm outgoing personality, with the ability to interact in a supportive manner with persons of all backgrounds and cultures.
    Assist clients or family members in completing any required information and registration forms.  Answer any questions the patient may have and if unable to do so refer to an appropriate staff member.
    Responsible for entering all new patients details into the patient registration system, either manually or electronically.
    Responsible for maintaining an efficient and orderly appointments system.
    Advise appropriate healthcare professionals of approaching appointments in a timely fashion and ensure patient’s medical file is always available prior to their appointment time.
    Receive and make telephone calls as instructed. Identify yourself openly.
    Speak clearly and politely. Divert calls promptly or take messages ensuring accuracy of detail and timely delivery to the recipient.
    Using appropriate MBHS infection control procedures, maintain own work environment in a tidy and safe way and free from hazards.
    Maintain the paper/electronic file that makes up the patient medical record and be fully conversant in the filing system of your work area.
    Ensure medical records are in good repair with all necessary information on the outside cover clearly visible.
    Ensure that patient waiting times for OPD/ specialist appointments are to a minimum.  Monitor patient flow for all appointments and ask patients waiting for longer than 15 minutes if they have seen the doctor.  Investigate delays and reassure and/or explain to patients the reason for delays (i.e. emergency, doctor running late etc.)
    Inform walk-in patients of how long they might have to wait to see a doctor and let them know that OPD appointments might take priority, unless in emergencies.
    Alert medical doctors if patients have been waiting longer than 15-30 minutes for an appointment.
    Give walk-in patients/clients the phone number for booking appointments as they leave.
    Hand out random waiting times surveys for patients/clients to fill and collect these when the patient leaves the clinic.
    Cumulate all waiting times survey results and submit to the assistant clinic manager for review and action.
    Maintain the client’s right to privacy and confidentiality throughout the MBHS registration process.
    With direction from the triage staff, call doctors on-call for any out-of-hours patient emergencies.  If the doctors do not respond, contact the Chief Medical Officer.
    Patient medical files must not be removed from the health facility for any reason. Log all files that are currently out of the filing room for any reason and monitor their return, ensuring patient confidentiality is kept at all times. I was awaken from
    Inspect all medical files to ensure that charge sheets are not filed in error.
    Prompt relevant healthcare professionals if a charge sheet is incomplete or not signed.
    Answer all questions the client may have concerning invoice payments.
    Refer to the appropriate manager for any issues you are unable to make clear.
    Keep up-to-date lists of credit clients and procedures.
    Inspect all medical files to ensure that all patient personal details are complete on the OPD Consultation form or in their medical file.
    Work with the finance department concerning lost receipts, receipts for insurance purposes, refunds, daily deposits of cash, credit card receipts, checks, and credit problems and accounts receivables.
    Process closing day and backup report through the computer system in the morning and evening time.
    Notify your supervisor, assistant clinic manager or senior management staff when an issue or incident arises with a client or staff member.
    Assess and report any problems with the computer programme or hardware to the IT Department, or any other member of management if IT is not available.
    Be available to work any shift according to the roster’s requirements (morning, afternoon, night).
    Comply with all MBHS policies.
    Perform any other duties or reasonable requests assigned by the Front Office Unit Leader/ Assistant Clinic Manager or Clinic/ Hospital Manager as part of your job specification.

    Experience and Educational Requirements
    Diploma in Business Administration or any related field
    Must have at least 2 – 3  years’ experience
    Computer literate
    Knowledge or experience using Health Management Systems such as Med-e-mass, Mitrais or Insta desirable

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