Jobs In Zambia

Job Region: Zambia

  • Sales Representative at Itel Accessories BU

    Itel is an entry level and reliable mobile phone brand for everyone which is adopting a “Enjoy Better Life” mentality in which its mission is to provide budget-friendly mobile communications technology and Accessories to everyone. It democratizes technology by giving entry to technology and connectivity to consumers without prior access to it. Therefore, Itel Accessories  Business Unit wishes to invited qualified candidates to fill the position of Sales Representative to be based in Kabwe – Central Province.
    Candidates who wish to apply for the mentioned position should have the following requirements; Please note that only candidates in the specified locations above will be shortlisted.
    Responsibilities.

    Prospect and qualify new sales leads.
    Schedule meetings and presentations with prospects.
    Create, plan, and deliver presentations on company products.
    Track all sales activities in company CRM system and keep current by updating account information regularly.
    Communicate customer and prospect product pain points to appropriate departments.
    Maintain a well-developed pipeline of prospects.
    Develop strong, ongoing relationships with prospects and customers.
    Meet and/or exceed quotas.
    Coordinate with other team members and departments to optimize the sales effort.

    Qualifications.

    Diploma in Business Administration, Marketing, Communications, or related field. A degree will be an added advantage.
    2-3 years of sales experience.
    Proven ability to meet and exceed sales quotas.
    Proven track record of successfully managing customer relationships Excellent interpersonal skills
    Highly self-motivated.
    Strong verbal and written communication skills.
    Proficient in Microsoft Office.
    Working knowledge of CRM systems.

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  • Sales Agents at UrbanHut Properties

    URBAN HUT PROPERTIES IS HIRING!
    SALES AGENTS – STRICTLY COMMISSION BASED
    Are you passionate about real estate? Are you a self-starter with strong people skills?
    Join Urban Hut Properties as a Sales Agent and earn 3%–5% commission on every successful deal!
    Location: Lusaka & surrounding areas
    Compensation: Commission only (no basic salary)
    Work Type: Flexible schedule | Results-driven
    Support: Advertising materials provided
    Key Responsibilities:

    Source and close property sales and rentals
    Promote listings through your network and online platforms
    Maintain strong client relationshipsRepresent Urban Hut Properties with integrity

    Requirements:

    Excellent communication and negotiation skills
    Self-motivated and target-driven
    Own smartphone with internet access
    Basic knowledge of the local real estate market is an added advantage

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  • Customer Care Executives x2 at Hobbiton Investment Management Limited

    We are seeking to recruit qualified and experienced individuals based in Lusaka for the position of Customer Care Executive. This role is vital to delivering exceptional customer service and supporting the company’s revenue growth through professional customer engagement, teleselling, cross-selling, and up-selling.
    Purpose of the Role
    The Customer Care Executive will be responsible for handling customer inquiries, resolving issues efficiently, and promoting the company’s products and services through various communication channels. The role requires a customer-focused individual who thrives in a fast-paced environment and is passionate about building strong customer relationships.
    Key Responsibilities

    Handle inbound and outbound customer calls, emails, and chats, providing
    accurate and timely responses.
    Promote products and services to potential and existing customers through teleselling.
    Identify customer needs and recommend suitable products or service enhancements.
    Resolve customer complaints professionally and promptly.
    Maintain in-depth knowledge of company products and services.
    Record customer interactions in the CRM system with high accuracy.
    Provide feedback from customers to help improve service delivery.
    Participate in regular training to enhance product and service knowledge.

    Qualifications, Experience and Competencies

    Full Grade 12 Certificate.
    Diploma in Customer Service, Business, or related field.
    Minimum of one (1) year experience in a customer service role.
    Proficiency in CRM systems and Microsoft Office.
    Strong communication and interpersonal skills.
    Excellent teleselling, cross-selling, and up-selling abilities.
    Empathetic, patient, and able to work under pressure.
    High attention to detail and commitment to service quality.

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  • Credit Reporting Officer at United Bank for Africa (Z) Ltd

    Job objective(s)
    To be responsible for maintenance and management of the overall Credit Portfolio monitoring reports and regulatory reporting, while observing data integrity, timeliness of reporting and provision of insight to the Credit team.
    Reporting Relationships:
    Functionally reports to the Chief Credit Officer
    Job Duties:

    Preparation, consolidation and reporting of internal credit portfolio reports to internal and Group stakeholders.
    Preparation and submission of regulatory returns to Bank of Zambia.
    Maintenance and General overview of Credit Portfolio dashboards.
    Conduct sector analysis and provide insights to Chief Credit Officer.
    Maintenance and generation of IFRS 9 related provisions and reports to relevant internal and external stakeholders.
    Preparation of weekly and monthly activity reports to the Chief Credit Officer.
    Review portfolio for concentration risks, global limits etc., and advise appropriate actions.
    Conduct Monthly Revenue Assurance on disbursed loans on the loan portfolio.
    Conduct the periodic collation, review, consolidation, invoicing and reconciliation of relevant Credit related loans.
    All other activities as delegated by the department Head.

    Key Performance Indicators:

    Timely submission of credit monitoring and BoZ reports.
    Minimal error rate in credit reports.
    Periodic and frequent reconciliation of Credit Portfolio information with the Banks core banking systems.
    High quality in reports to stakeholders to inform Credit decision making.
    Performance Metrics under Execution Mastery; Timeliness in completion of assigned tasks.
    Effectiveness at execution of assigned tasks; Efficiency at executing scheduled and adhoc assignments.

    Application requirements:
    Minimum Education Qualifications

    Bachelor’s Degree in Banking, Finance, Economics, Accounting or related field with Credit or better
    Grade Twelve Certificate with at least Five (05) Credits or better, including Mathematics and English.
    ZAQA verified certificates

    Previous Work Experience Requirements

    At least 3 – 5years experience in credit reporting and analytics
    Knowledge of credit risk management principles and Bank of Zambia regulatory requirements.
    Strong analytical and reporting skills, loan monitoring, and portfolio management skills.
    Excellent command of MS Excel.
    Deep knowledge and understanding of regulatory requirements, and risk parameters.
    Deep knowledge and understanding of IFRS 9 provisions and classifications guidelines

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  • Credit Risk Monitoring Officer at United Bank for Africa (Z) Ltd

    Essential Information:
    To emphasize and protect high Credit Quality while encouraging and increasing the Bank’s market share without compromising risk assets quality.
    Reporting Relationships:
    Functionally reports to the Chief Credit Officer
    Job Duties:

    Drive the achievement of minimal loan loss provision (Max NPL to total loan portfolio of 3%).
     Implement the framework for event-based credit monitoring i.e. Rapid portfolio review.
    Review all accounts recommended for classification and authorize eventual classification and provisioning as appropriate.
    Implementation of policy driven Credit related Sanctions.
    Reviews of exception reports prepared by the units and provide guidelines at evolving a regularization framework.
    Guiding Business offices on promptly addressing early warning signals.
    Preparation of weekly and monthly activity reports to the department Head.
    Review portfolio for concentration risks, global limits etc., and advise appropriate actions.
    Conduct Monthly Revenue Assurance on disbursed loans on the loan portfolio.
    Conduct the periodic collation, review, consolidation, invoicing and reconciliation of relevant Credit related loans.
    All other activities as delegated by the department Head.

    Key Performance Indicators:

    Responsiveness to internal customer requests.
    Efficiency in the classification of accounts in line with prudential guidelines.
    Efficiency at income recognition and repayment monitoring.
    Timeliness in the preparation of exception reports/reviews on all credits including product programs.
    Proactive-ness in the detection of account deterioration and communication of same to business units.
    Quality of risk assets portfolio (Non Performing Loans (NPL) to total loan ratio).
    Timeliness in the detection and escalation of unauthorized credits.
    Performance Metrics under Execution Mastery; Timeliness in completion of assigned tasks.
    Effectiveness at execution of assigned tasks; Efficiency at executing scheduled and adhoc assignments.

    Skills:

    Strong excel skills and Data analytical skills
    Strategy formulation & Business Awareness,
    Creativity & Innovation,
    Resource Management,
    Delegation & Empowerment,
    Ability to Inspire & Manage Change,
    Analytical Thinking,
    Decision Making,
    Problem Solving,
    Diversity Management
    Interrogatory skills;
    Communication skills;
    Fraud Detection & Control;
    Internal Audit practice; Auditing Skills
    Accounts Management;
    Analytical and Investigation Skills;
    Accounting Skills;
    Comprehensive Treasury skills

    Job Requirements & Knowledge:

    Core Business Processes
    Industry Knowledge
    Banking Operations
    Business Risk Management
    Credit Analysis
    Credit risk management principles and Bank of Zambia regulatory requirements
    Deep knowledge and understanding of regulatory requirements, and risk parameters
    Deep knowledge and understanding of IFRS 9 provisions and classifications guidelines

    Application requirements:
    Minimum Education Qualifications

    Bachelor’s Degree in Banking, Finance, Economics, Accounting or related field with Credit or better
    Grade Twelve Certificate with at least Five (05) Credits or better, including Mathematics and English.
    ZAQA verified certificates

    Previous Work Experience Requirements

    At least 3 – 5 years’ experience in loan monitoring and portfolio management.

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  • Finance Intern at Alliance For Children Everywhere Zambia

    1. Background
    Alliance for Children Everywhere Zambia (ACE Zambia) is a child-focused organization committed to keeping children in safe, loving families. We work to prevent family separation, respond to crises, and provide long-term support where needed. To achieve these goals, we need strong and reliable financial systems. To support this work, we are looking for a Finance Intern who is eager to learn and contribute to our finance team while gaining valuable hands-on experience.
    2. Purpose of the Internship
    The Finance Intern will work alongside the Finance Department to support day-to-day finance operations. This includes assisting with record-keeping, processing transactions, and helping ensure compliance with internal and statutory requirements. The role is designed to give the intern practical skills and exposure to real-world financial management in a non-profit setting.
    3. Objectives of the Internship

    Learn how financial records are maintained and updated.
    Assist with data entry, reconciliations, and other finance tasks.
    Support compliance processes such as PAYE, NAPSA, and tax-related submissions.
    Gain experience using accounting software, particularly QuickBooks.

    4. Scope of Work

    Under the supervision of the Finance Officer, the Finance Intern will:
    Help organize and record financial transactions accurately.
    Assist in preparing payment vouchers and related documentation.
    Support bank reconciliations and petty cash tracking.
    Enter financial data into QuickBooks.
    Help with filing, document management, and audit preparation.
    Perform other finance-related tasks as needed.

    5. Expected Outputs

    Accurate and timely data entry in QuickBooks.
    Thorough, organized and up-to-date financial records.
    Completed reconciliations and compliance documentation ready for review.

    6. Qualifications and Skills

    Recently graduated with a degree in Accounting, Finance, or a related field.
    Basic understanding of accounting concepts.
    Comfortable using Microsoft Excel; QuickBooks knowledge is a plus.
    Detail-oriented and organized.
    Honest, discreet, and able to work well in a team.

    7. Duration and Work Conditions

    Duration: 6 months
    Location: ACE Zambia Head Office, Lusaka
    Hours: Monday–Friday, 08:00–17:00

    8. Stipend

    A modest allowance will be provided to cover basic costs during the internship.

    9. Reporting
    The Finance Intern will report to the Finance Officer and work closely with the rest of the Finance Team.
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  • ACE Transition Partners Intern at Alliance For Children Everywhere Zambia

    1. Background
    Alliance for Children Everywhere Zambia (ACE Zambia) is a child-focused organization committed to ensuring that every vulnerable child in Zambia grows up in a safe, loving, and permanent family environment. Through its programs, ACE Zambia works to prevent family separation, respond to crises, and provide long-term support to families and communities.
    The ACE Transition Partners (ACE TP) initiative focuses on supporting children, organizations, and institutions of care for children as they transition from institutional care to family and community based care. ACE TP works through capacity-building, strategic partnerships, research, and direct engagement with stakeholders, including Care Leavers and the National Child Care and Family Support Network.
    To strengthen its coordination, documentation, and partnership activities, ACE Zambia seeks an ACE TP Intern who will gain hands-on experience in organizational support, financial reporting, event management, and partnership coordination.
    2. Purpose of the Internship
    The ACE TP Intern will support the ACE TP department with documentation, event coordination, financial reporting, and partner engagement. The role is designed to provide the intern with a broad understanding of program management and stakeholder coordination in the child protection and family strengthening sector while contributing to ACE Zambia’s mission.
    3. Objectives of the Internship

    Gain practical experience in managing program documentation and reporting.
    Develop skills in organizing events, coordinating networks, and managing partnerships.
    Learn the processes of financial reporting and compliance in a non-profit environment.
    Support initiatives that strengthen child- and family-focused care transitions in Zambia.
    4. Scope of Work

    Under the supervision of the Director – ACE TP (Strategy and Systems/Partnerships and Program Quality), the ACE TP Intern will:

    Organize and maintain ACE TP documentation and establish systematic filing systems.
    Support the delivery of presentations during trainings as directed.
    Update and maintain the ACE TP partner list, categorizing partnerships appropriately.
    Assist in preparing monthly financial returns, reconciliations, and reports.
    Draft activity reports following events and initiatives, incorporating feedback and lessons learned.
    Provide guidance to partners on ACE TP approaches during transition processes.
    Coordinate and facilitate Care Leavers’ meetings and document their progress toward forming an association.
    Assist in coordinating activities of the National Child Care and Family Support Network and related organizations, including meeting facilitation and record-keeping.
    Document the evolution and milestones of Care Leavers’ initiatives and Network development.
    5. Expected Outputs
    Accurate and up-to-date ACE TP documentation and partner database.
    Comprehensive and timely activity reports.
    Financial returns and reconciliations completed accurately and submitted on time.
    Successful coordination and documentation of Care Leavers’ and Network activities.
    6. Qualifications and Skills
    Recently graduated with a Bachelor’s degree in Social Work, Social Sciences, or a related field.
    Strong organizational and multitasking abilities.
    Excellent communication, presentation, and report-writing skills.
    Proficient in Microsoft Office (Word, Excel, PowerPoint); ICT skills are an advantage.
    Strategic and analytical thinking skills.
    Commitment to ACE Zambia’s mission and values.
    7. Duration and Work Conditions
    Duration: 6 months
    Location: ACE Zambia Head Office, Lusaka
    Hours: Monday–Friday, 08:00–17:00
    Work Environment: Standard office environment with occasional event and field coordination
    8. Stipend

    A modest allowance will be provided to cover basic costs during the internship.
             9. Reporting
    The ACE TP Intern will report directly to the Director – ACE TP (Strategy and Systems/Partnerships and Program Quality) and work closely with other members of the ACE TP team.
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  • Office Assistant Intern at Zambian Cloud Programmers

    About Zambian Cloud Programmers
    Zambian Cloud Programmers is one of Zambia’s premier software  development company, At the forefront of technological innovation, Zambian Cloud Programmers is a trusted partner for businesses seeking to thrive in the digital era. Our expertise spans ERP systems, fintech solutions, e-commerce platforms, and custom applications designed to propel businesses forward.
    The Role: 
    We are seeking a highly organized and office assistance admin  intern to join our Lusaka office. This is office-based administrative role is perfect for a motivated professional eager to excel in a fast-paced tech environment, managing key administrative tasks and client interactions.
    Key Responsibilities
    Client Engagement: Contact clients via phone to discuss products, services, and business opportunities, ensuring effective communication and follow-up to advance sales goals.
    Meeting Coordination: Schedule and manage in-person and virtual meetings, preparing agendas, materials, and ensuring seamless execution.
    Business Support: Accompany management to key business meetings and deals in Lusaka to support negotiations and partnerships.
    Office Management: Organize and facilitate office meetings (in-person and online), ensuring clear communication and follow-through on action items.
    Social Media Management: Oversee our Facebook and WhatsApp accounts to enhance brand visibility and engage with our audience.
    Administrative Support: Provide comprehensive administrative assistance to streamline marketing efforts and boost sales, including document preparation and office coordination.
    What We’re Looking For
    Skills and Experience:

    Excellent communication and interpersonal skills for client and team interactions.
    Strong organizational skills to manage schedules, meetings, and office operations.
    Experience with social media platforms (Facebook, WhatsApp) for business purposes.
    Proficiency in administrative tasks, with a detail-oriented and proactive approach.
    Comfort with office-based work and occasional local travel for meetings.

    Qualifications

    Diploma in Business Administration, Marketing, or a related field
    Prior experience as a personal assistant, office administrator, or icustomer-facing roles is an advantage.
    Proficiency in Microsoft Office (Word, Excel, PowerPoint) and virtual meeting tools (e.g. Google meet, Zoom, Microsoft Teams).

    Attributes: Enthusiastic, reliable, and eager to thrive in a collaborative tech environment.
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  • Assistant Account Manager at Andaxin International Logistics Zambia Limited

    REQUIRED
    Bachelors degree/Diploma in accounting, business, management or library studies.
    Previous exprience with a transportation company.
    1 to 2 years work experience
    Good at Taxation
    ZICA Member
    DUTIES
    Entering data into computer systems to create invoices
    Budget preparation
    Transaction recording
    Account reconciliation
    Report creation
    Send / receive invoices
    Send / receive payments
    Enforce payment terms
    Account analysis
    Auditing and error identification
    Adherence to tax and financial laws
    Work with accounting or ERP software
    Improve accounting processes and procedures

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  • IT Officer at Palmridge Properties Limited

    IT OFFICER
    Job Title: IT Officer
    Reporting To: Head of Finance
    Job Summary
    An IT Officer to oversee and manage the company’s technology infrastructure. The ideal candidate will be responsible for maintaining IT systems, ensuring network security, supporting employees with technical issues, and optimizing digital operations to enhance efficiency.
    Key Responsibilities:

    Provide expert face-to-face and remote IT support to staff for all hardware, software, and networking issues.
    Manage and troubleshoot high-level network configurations, including VLANs and Cisco hardware.
    Administer and support email server operations.
    Prepare and configure new hire workstations, including hardware setup,
    software installation, network drive mapping, and email configuration.
    Maintain accurate inventory records of all IT assets and supplies.
    Install, configure, and troubleshoot computer peripherals such as scanners,
    printers, switches, wireless routers, and biometric devices.
    Provide support for conference room and Audio-Visual (AV) equipment (e.g., TVs, conference phones, video conference systems).
    Perform routine printer maintenance, including troubleshooting, toner replacement, and ordering consumables.
    Troubleshoot and resolve issues with PC components (monitors, hard drives, memory, etc.), wireless access points, and desktop switches/routers.
    Troubleshoot basic to intermediate LAN and WAN connectivity problems.
    Oversee and execute cabling and wiring for LAN connectivity breakout points.
    Lead the IT setup for new branches from scratch, encompassing hardware procurement (PCs, printers, scanners), network and cabling infrastructure, internet connectivity, and power backup solutions.
    Configure branch-specific loan software and user profiles.
    Provide troubleshooting expertise for Microsoft Windows (7–10), Microsoft Office Suite (2013–2016), security software, and VPN connections.

    Qualifications & Skills:

    Bachelor’s degree in information technology, Computer Science, or a related field.
    Minimum of 4 years of progressive experience in IT support, networking, software, or system administration.
    Proven proficiency in Microsoft Windows Operating Systems and Microsoft Office Suite.
    Demonstrable experience with network configuration (including VLANs) and Cisco hardware.
    Strong troubleshooting skills for a wide range of hardware, software, and network issues.
    Excellent problem-solving abilities and strong verbal and written communication skills.
    Ability to work independently with minimal supervision and collaboratively within a team.
    A valid Driver’s License.
    Preferably someone less than 35years old.

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