Job Region: Zambia

Supervisor – Plastic Plant (1position)
Reporting to: Production Manager
Job Overview

To ensure the seamless, safe, and efficient operation of all plastic packaging equipment during the assigned shift including HIPS/PET extruders, crushers, chillers, compressors, and automatic thermoforming machines. The role involves leading a team, maintaining product quality, maximizing machine uptime, minimizing waste, and supporting continuous improvement across the plastic plant.

Key Duties and Responsibilities

Supervise and control production activities for Extruder Machines, Thermoforming machines and HIPS/Pet crushers.
Ensure optimal machine settings (temperature, RPM, pressure, sheet thickness, forming cycles) to achieve daily production targets and quality requirements.
Continuously monitor and adjust process parameters to ensure consistent output, minimal waste, and maximum productivity.
Monitor product quality and machine performance; make real-time adjustments as necessary.
Conduct routine maintenance and minor troubleshooting to minimize downtime.
Supervise shift-wise production team including operators, helpers, and material handlers.
Allocate tasks to shift personnel and ensure adherence to daily production plans.
Ensure discipline, hygiene, and safe working practices on the production floor.
Provide on-job training and skill development for machine operators and helpers.
Ensure timely execution of production as per the daily/weekly plan.
Monitor raw material availability (PET, HIPS) and coordinate with stores or procurement as needed.
Maintain production logs, downtime reports, and shift-wise performance reports.
Track machine output, wastage, rejection levels and take initiatives for reduction.

Minimum Requirements-Qualifications, Experience and Skills

Diploma / DAE / Technical Certificate in Mechanical / Plastics / Manufacturing Technology or related field.
5+ years of hands-on experience in operating and supervising plastic sheet extrusion and thermoforming machines (PET & HIPS material experience preferred).
Sound understanding of machine operation, basic mechanical/electrical troubleshooting.
Strong leadership and team handling skills with good communication ability.
Familiar with production documentation and safety protocols.
Hands-on experience with all extrusion, thermoforming equipment.
Excellent communication and coordination abilities
Decision-making under pressure

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1. Supervisor – Milling Plant (1 position)
Reporting to: Production Manager
Job Overview
To ensure seamless and efficient milling operations across three production lines, achieving production targets with strict adherence to quality, safety, and food compliance standards. The role demands strong technical knowledge of maize milling processes and team leadership capabilities to drive operational excellence. The position also plays a key role in implementing process improvements and supporting a culture of continuous learning, accountability, and high performance on the shop floor.
Key Duties and Responsibilities
Manage end-to-end production activities for three milling lines including cleaning, conditioning, de-germination, milling, sifting, and packing.
Ensure consistent and optimized processing of white maize and yellow maize based on production plans and standard product specifications.
Monitor production parameters (moisture content, ash content, particle size) to meet defined standards.
Coordinate raw materials feeding schedules to ensure continuous operation without any bottlenecks.
Conduct regular in-process checks for flour quality (color, texture, granulation) and grits sizing.
Lead, allocate, and monitor activities of mill operators, sifters, packers, and helpers and conduct daily shift meetings to align team on safety, quality and production targets.
Perform first-level troubleshooting during shift breakdowns and escalate major issues to the Maintenance team.
Ensure proper storage and usage of maize inventory based on FIFO (First In, First Out) principles.
Identify process improvements for yield increase, energy savings, and waste minimization. Identify and implement Cost Savings Initiatives
Suggest and implement operational kaizens in collaboration with the Milling Manager.
Minimum Requirements – Qualifications, Experience and Skills
DAE / Technical Diploma in Mechanical, Food Technology, Milling Operations, or equivalent.
Minimum of five (5) year’s experience in operating and supervising a maize or flour milling plant.
Strong knowledge of milling process flow, machinery handling, and flour/grits specifications.
Ability to handle shift-wise manpower and communicate effectively with cross-functional teams.
Familiarity with basic mechanical adjustments, sieve changes, and hygiene audits.
Hands-on experience with all Milling plant equipment
Good communication and coordination abilities
Decision-making under pressure
Technical leadership
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Overview:
We are looking for a trustworthy and customer-oriented Cashier to operate at our booth in Nkana East, Kitwe. The Cashier will be responsible for handling sales transactions, maintaining accurate records, and ensuring excellent service to all customers. This position requires attention to detail, integrity, and good interpersonal skills.
Key Responsibilities:

Welcome customers and assist them in making withdraws/deposits.
Process payments accurately using FNB Cash plus, Zanaco express, Indo fast serve, Zoona,  MNO’s (e.g., Airtel, MTN, Zamtel Money), or POS machines.
Provide correct change and issue receipts for all transactions.
Record daily sales and reconcile cash at the end of day.
Maintain a clean and organized booth space.
Stock booth with products and report any shortages or damages.
Ensure product prices are clearly displayed and correct.
Resolve customer queries and escalate issues to the supervisor if needed.
Adhere to company policies and procedures, especially those related to cash handling and customer service.

Qualifications and Skills:

Grade 12 School Certificate (minimum requirement).
Experience, atleast 6 months – 1 year of experience in cashiering, sales, or retail is an added advantage.
Basic math and cash-handling skills.
Familiarity with POS systems and mobile money platforms.
Basic record-keeping and reporting skills.

Key Competencies:

Trustworthiness and high integrity.
Attention to detail and accuracy.
Good verbal communication and interpersonal skills.
Ability to work under pressure and handle a busy booth.
Time management and reliability.
Customer-first attitude and problem-solving approach.

Working Conditions:

May be required to work outdoors or in temporary booth setups at markets or events.
Must be flexible to work weekends or irregular hours.
Physical demands may include long periods of standing.

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About Unifi
Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.
Role Purpose
We are looking for a strategic, hands-on operational leader to drive business scalability, streamline processes, and lead cross-functional initiatives across Unifi Zambia. This role is central to enhancing our operational effectiveness, supporting departments with complex challenges, and fostering a culture of continuous improvement.
The ideal candidate thrives in fast-paced environments, balances strategic vision with day-to-day execution, and brings a data-driven mindset to decision-making. If you’re passionate about operational excellence and ready to make a meaningful impact, we want to hear from you.
Responsibilities

Scope and implement change projects across the business.
Take charge of interdepartmental initiatives to enhance the pace and success of business scaling.
Provide process support to all departments.
Analyze core business processes and implement appropriate performance metrics.
Identify opportunities to improve efficiency, effectiveness, and customer service.
Identify, scope, and support customer journey and business systems improvements in collaboration with the Group Systems Team.
Identify, scope, and support standardized reporting enhancements with the Group Data Team.
Help instill a culture and mindset of continuous improvement.
Develop and implement long-term operational strategies that align with Unifi’s vision and goals while remaining agile and responsive to short-term needs.
Collaborate with department heads on company-wide projects and provide strategic operational input.
Use data and analytics to identify performance trends, diagnose root causes, and support decision-making.
Proactively identify potential risks and lead the implementation of effective change strategies.
Foster a company culture that puts the client at the center of every decision and interaction.
Define and track key performance indicators (KPIs) to measure initiative effectiveness and drive continuous improvement.
Regularly travel to branches, work alongside teams, and engage directly with clients.

Requirements 

Bachelor’s degree in Industrial Engineering or equivalent.
Minimum of 3 years’ experience in process engineering.
Proficient in user stories, process mapping, and identifying value-adds.
Skilled in Microsoft Excel or Google Sheets for data analysis and visualization.
Experience with SQL and other data visualization tools (beyond Excel) is a plus.
Familiarity with quality and process improvement methodologies such as Theory of Constraints, Lean, and/or Six Sigma is advantageous.
Strong organizational skills with the ability to gain buy-in for change and deliver measurable impact.
Humble yet ambitious mindset.
Confident in making tough decisions quickly, with the courage to challenge the status quo when it drives value.
Strategic thinker with exceptional problem-solving abilities and a commitment to continuous improvement.
Excellent communication and interpersonal skills, capable of collaborating effectively across departments and organizational levels.
Visionary and forward-thinking, passionate about driving operational excellence and innovation.
Highly analytical, with strong data-driven decision-making capabilities.
Meticulous attention to detail and a dedication to maintaining high standards

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About Unifi
Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.
Role Purpose
To build, enhance, and sustain a high-performing financial environment that supports both the Finance function and the broader business. This role will spearhead Unifi Zambia’s financial operations during a critical period of expansion, ensuring strategic alignment and operational excellence.
Success in this role demands a dynamic blend of financial rigor and entrepreneurial drive to elevate performance and enable long-term planning. The ideal candidate will be a proactive, hands-on leader—capable of bridging financial strategy with business needs across Zambia and into new markets.
Responsibilities 

Drive financial performance by analyzing results, monitoring variances, identifying trends, and recommending corrective actions to management.
Produce accurate and timely financial reports, while developing strategies aligned with the business’s long-term financial goals.
Maintain and reconcile key balance sheet accounts, including oversight of the Fixed Assets Register and general ledger alignment.
Lead cash flow planning and manage treasury operations to ensure financial stability and efficiency.
Conduct in-depth financial analysis to support strategic decision-making and improve business outcomes.
Design, implement, and manage financial projects that drive process improvement and operational excellence.
Provide insight and advice on business strategies, acting as a key liaison between the finance function and operational teams.
Own and manage the integrity of operational reconciliations and accounts impacted by day-to-day business activities.
Identify and escalate financial risks, process inefficiencies, and areas for improvement within the finance function.
Lead, manage, and develop the finance team to meet performance standards and support the organisation’s growth.
Continuously improve, document, and maintain finance-related processes to enhance consistency and effectiveness.
Oversee budgeting processes and ensure accurate, insightful financial reporting for internal and external stakeholders.
Deliver financial support and training to build financial acumen across business units and enhance decision-making.

Requirements

Chartered Accountant (CA) or equivalent professional accounting qualification is essential.
Minimum of 5 years’ experience in a similar finance role, ideally within a high-growth or dynamic business environment.
Strong analytical and numerical skills with the ability to distil complex financial data into clear insights that inform strategic decision-making.
Demonstrated ability to work independently, identify challenges, and proactively develop effective, innovative solutions.
Proven experience in negotiating terms and managing relationships with banks, suppliers, and other key stakeholders.
Excellent communication and leadership abilities with the confidence and adaptability to engage effectively at all levels of the organisation.
Strong interpersonal skills with a collaborative mindset and the ability to foster productive internal and external partnerships.
High attention to detail, strong organisational skills, and the ability to manage large volumes of information in a fast-paced, evolving environment.
Entrepreneurial energy, resilience, and a structured approach to finance suited to a dynamic, high-growth, pan-African business context.

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A reputable institution in the hospitality industry is seeking to employ front desk operators on full time basis.
Job Summary
As Front Desk Operators you will be responsible for welcoming guests, handling inquiries, ensuring smooth operations and Processing payments among many other duties.
Key Responsibilities:

Welcoming and greeting guests in a friendly and professional manner.
Coordinating with other departments for smooth operations.
Providing accurate information about the products and services offered.
Processing payments, issue invoices, and manage cash/card transactions.
Ensuring compliance with company policies and systems.
Maintaining a clean and organized front desk area.
Addressing guest concerns and resolving issues promptly.

Minimum Requirements:

Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA)
2 years proven experience in an administrative role or front desk
operations within the hospitality industry.
Strong organizational and multitasking skills.
Strong problem-solving abilities and attention to detail.
Excellent Interpersonal Skills.
Proficiency in Microsoft Office.
Ability to work flexible shifts, including evenings, weekends, and holidays.

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Job Summary:
We are seeking a dynamic and results-driven Loan Sales Team Leader to oversee our loan sales operations. The ideal candidate will be responsible for leading, mentoring, and motivating a team of loan sales officers to meet and exceed individual and team targets. This role involves implementing strategic plans, ensuring excellent customer service, and contributing to the overall success of the lending business.
Key Responsibilities:
Supervise, train, and coach a team of loan sales officers to achieve monthly and quarterly sales targets.
Set daily, weekly, and monthly performance goals for the team and monitor progress.
Develop and execute effective sales strategies to promote loan products and increase market penetration.
Conduct regular performance reviews and provide feedback and development plans for team members.
Handle escalated customer inquiries and resolve complex loan issues.
Monitor loan application processes to ensure compliance with internal policies and regulatory requirements.
Collaborate with marketing, credit, and operations departments to streamline sales processes.
Prepare and present sales performance reports and forecasts to senior management.
Stay up to date with industry trends, competitor offerings, and regulatory changes.
Recruit, onboard, and retain high-performing sales personnel.
Qualifications & Experience:
Diploma or Degree in Business, Finance, Marketing, or a related field.
Proven experience (1+ years) in loan sales or financial services, with at least 1 year in a leadership role.
Strong understanding of lending products, credit policies, and financial regulations.
Excellent leadership, communication, and interpersonal skills.
Ability to work under pressure and meet sales targets.
Proficient in Microsoft Office and CRM/Sales tracking systems.
High level of integrity and commitment to customer satisfaction.
Key Competencies:
Leadership & Team Management
Sales and Negotiation Skills
Analytical and Problem-Solving Skills
Goal-Oriented and Self-Motivated
Customer Relationship Management
Time Management and Organization
What We Offer:
Competitive Commissions with performance-based incentives
Opportunities for career advancement and professional growth
Supportive and energetic work environment
Ongoing training and development

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About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
Is accountable for ensuring successful new product launches (NPD) in Africa that results in the following measures of success.

Achieve NPD sales targets (Volume, £Sales revenue, £sales margin, % margin)
Launch Timeliness: Adherence to planned schedules and milestones.
Distribution: #, % new customers stocking products
Prescription Rates: % and how frequently healthcare providers (HCPs) prescribe (a key indicator of adoption)
Key Opinion Leader (KOL) Engagement: Assessing the involvement and endorsement of influential medical experts
Marketing investment and campaign effectiveness: health care professional recommendation rates; Net Promoter Score (NPS); social media metrics (monitor views, engagement, reach, and click-through rates on social platforms)

Reports directly to Associate Director – Africa Social Marketing with indirect report to Head of Product Marketing and Trade Marketing.
There is a very high level of interaction and collaboration with Country Social Marketing leads, marketing, and supply plus Regional team members (product, supply, finance, Medical Development team and Regulatory)
It is a full-time role for 2 years, based out of a MSI core country where MSI has an operating entity.  This role will require extensive travel to MSI Country Programmes in Africa, approx. 40% time.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills:
NEW PRODUCT LAUNCHES

Strong skills in product launch process: fully conversant in the steps of product development Idea generation (Ideation and idea screening). Can evaluate ideas against business objectives; assess technical feasibility, can estimate potential market size, product specification definition, Prototyping (can create product concept), initial design (design packaging), validation and testing, create final financial projections
Extremely strong in launch execution and strategic planning: develop and execute comprehensive launch plans with timelines, milestones, and resource allocation.
Project Management: Strong organisational abilities to manage timelines and deliverables across multiple teams
Market Knowledge: Deep understanding of consumer needs, competitive landscape in Africa
In-depth understanding of regulatory processes, pharma ethics and clinical data interpretation and in both consumer and scientific communication
Analytical Skills: Proficiency in data analysis tools like Excel for post-launch performance evaluation

LEADERSHIP, COACHING, COMMUNICATION

Communication: Clear and persuasive communication, including the ability to present complex data in an understandable manner. Skilled in powerpoint and other presentation software.
Good interpersonal skills: strong relationship-building abilities; cultural sensitivity and adaptability; empathy and active listening skills.
Training/coaching: Can adapt sales training/coaching as needed, able to flex to ensure teams learn and grow. Understand features and benefits of products and able to create selling arguments.

Strategic Thinking: Ability to create actionable plans and prioritise tasks in fast paced, dynamic environments

To perform this role, you’ll need the following experience:

Pharmaceutical / healthcare acumen: 5-10 years in pharmaceutical industry marketing/product launch roles
Regulatory: experience navigating complex regulatory environments
Pharmaceutical Product Knowledge – have experience in learning about new types of drugs, including: mechanism of action; therapeutic uses; pharmacology expertise and regulatory compliance knowledge
New product launches: Track record of successful pharmaceutical / consumer launches and of meeting aggressive launch timelines
Team leadership: proven ability to lead cross-functional teams in delivering major products or services
Problem solving: wide experience in creating responses to NPD and sales challenges

Ideally,

Relevant sales, product marketing or training certifications (e.g., Certified Sales Professional, Certified Training Professional). Industry-specific certifications related to pharmaceuticals or healthcare
Have worked and developed Trade Marketing strategies

Location: London UK (hybrid working – minimum of 2 days per week in the office) or where any country programme MSI operates in. 
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: 2-year fixed term contract.
Salary: £40,000 – £51,000 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.
Salary band: BG 9
Closing date: 24th June 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

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Preferred Candidate should be able to:-
– Know how to design (graphic designing)
– Use a Camera for capturing pictures
– Typing, Binding, Printing
– Familiar with canon and HP printers
– Creative
– Keep the office clean
Note: Should reside within chilenje, libala, chalala, kabwata, kamwala south.
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