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We are seeking a proactive Sales Activation Specialist to manage the sales process and build professional relationships with partners. At our company, we embrace the values of “go tech” and “grow together”, fostering an environment where collaboration drives results.
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You will be responsible for

• Identifying and prospecting new partners (for example, restaurants) • Conducting sales presentations and negotiating partnership terms and agreements • Maintaining the sales pipeline and updating activity records in the CRM system • Meeting monthly targets for new partner acquisitions

You might be a fit if you have

• Strong written and verbal  communication skills in English • An understanding of sales processes and strategies • The ability to learn quickly and adapt to new challenges • Good communication and interpersonal skills

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Team and Job Purpose
The Emergency Response Operations Team own and manage key procedures that support our organizational approach to preparedness and response, ensuring seamless coordination of functional support to country offices in anticipation of and in response to crises. To facilitate rapid deployment of high-quality surge capacity and flexible funding tailored to the specific needs and capacities of our responses, thereby maximizing impact. To build the capacity of humanitarian responders, empowering them with the skills and knowledge needed to effectively address humanitarian challenges.
Role purpose
The role is to provide context-specific strategic analysis to support humanitarian decision-makers at all levels of the organization (country, regional, and global), in particular at times of significant contextual change. To do so, the Humanitarian Strategic Analyst monitors geopolitical events, identifies strategic issues critical to the organization’s operations and position, and engages with a broad range of internal and external stakeholders to gather, curate and convey strategic insights. The role holder is involved in key processes where building a shared understanding of the complexity of Save the Children’s operating environment is critical, from risk assessments to informing preparedness and business continuity plans, humanitarian advocacy strategies, and humanitarian policy-making. Finally, the role delivers conflict-sensitive insights on major crises, with a view to notably anticipate potential escalation, to ensure effective and principled responses in humanitarian contexts.
 
Job Title: Humanitarian Strategic Analyst – Africa
Team: Emergency Response
Reports To: Head of Context Analysis and Foresight
Contract Length: Permanent
Location: Any approved SCI office location in the Africa regions (WCA/ESA). For a full list of locations that Save the Children International can hire in, please visit: SCI Careers
Time Zone (that the role holder must be available to work in): Africa region time zones (UTC−01:00 to UTC+04:00)
Right to Work: The successful candidate must possess the unrestricted right to work in an approved SCI location in Africa for the duration of the employment. 
For a full list of locations that Save the Children International can hire in, please visit: SCI Careers
Language Requirements: English & French 
International Travel Requirements: Yes, up to 40%
 
Principal Accountabilities
Country-facing (in the absence of a dedicated CO Analyst, upon request, and pending availability):

Conduct and deliver context and foresight analysis (e.g., situational analysis, conflict analysis, trend analysis, scenario analysis, stakeholder analysis) to support humanitarian decision-makers.
Develop scenarios and support scenario-based planning to inform response decision-making.
Provide capacity building to CO and partners on risk identification, risk monitoring methodology, and scenario building.
Support key internal processes with bespoke analysis (e.g., risk analysis to inform the development or update of a CO’s Emergency Preparedness Plans).
Contribute to the integration of conflict-sensitive approaches, tools, and methods in proposal writing, programme implementation and reporting.

Movement-facing (aligned with global humanitarian priorities and SCI’s global strategy):

Collaborate across Programme Delivery Team and beyond to identify and address key contextual information gaps, ensuring integration of comprehensive contextual data and intelligence into strategic planning and operational responses.
Contribute specialised regional and national content to global reports, highlighting key trends and context-specific characteristics.
Support humanitarian advocacy initiatives and strategies by offering up-to-date insights and thorough contextual analysis on ongoing and emerging crises.
Support the external representation  of senior executives (e.g., Regional Directors)
Prepare and facilitate internal context-focused discussions (CAFU Café).

External-facing:

Contribute to the IASC Early Warning and Risk Analysis Group.
Engage with CAFU’s external partners on specific contexts or themes.

 
Experience and Skills
Essential

Proficiency in both qualitative and quantitative data analysis to extract actionable insights.
Strong ability to question, synthesize, and present complex information clearly and concisely.
Sound understanding of geopolitical dynamics (at international, national, and sub-national levels) and their interplay with humanitarian needs and practices.
Expertise in supporting risk assessments and providing foresight analysis for strategic decision-making, particularly in areas of conflict.
Exceptional written and verbal communication skills to effectively convey strategic insights to diverse audiences (internal teams and external stakeholders), with fluency in English and French,
Ability to craft strategic recommendations covering a range of operational scenarios to support preparedness efforts and anticipatory strategies within a humanitarian framework.
Excellent skills in collaboration, networking, and relationship-building with diverse stakeholders (including I/LNGOS, UN agencies, academia).
Experience in delivering analytical products with short turn around and supporting the development of strategies with timely contextual insights on major or emerging crises.
Significant professional experience of working in humanitarian sector with a focus on crisis contexts and conflict-sensitive programming.
Commitment to diversity, equity, and inclusion, with adherence to organizational values and humanitarian principles.

Desirable

Additional language of Arabic or Spanish preferred

 
Education and Qualifications 
Essential
A degree in Political Science, International Relations, Conflict Studies, or a related field.
 
Working at Save the Children International
Save the Children is the world’s leading organisation for children, employing ~25,000 staff. We save children’s lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.
We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children’s voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.
 
Diversity, Equity and Inclusion and Equal Opportunities
DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.
We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.
Reasonable adjustments will be made should any candidate invited to interview require this.
 
Application Information
Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.
Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.
 
Our recruitment process:

Application review by our recruiting team based on your CV and cover letter
Two-stage competency-based interviews with the hiring team
Some recruitment may include an additional assessment or case study stage, or a third stage interview
If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.
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VACANCY ADVERTISEMENT: COMPLIANCE SPECIALIST
Lumwana Mining Company seeks to recruit a highly motivated and committed employee for the position of Compliance Specialist to join the versatile Government Relations Team. We are in search of individuals who can champion Barrick’s DNA by:

Communicating Honestly, Transparently, and Acting with Integrity
Exhibiting a Results-Driven approach
Delivering solutions that are Fit for Purpose
Dedicating themselves to Building a Sustainable Legacy
Taking Responsibility and being Accountable
Committing to Zero Harm
Cultivating strong and meaningful Partnerships

 
Reporting to the Regulatory Affairs Manager, you will be responsible for supporting the delivery of the Company’s regulatory and compliance strategy, with a focus on effective risk management, regulatory engagement, and adherence to legal requirements. 
 
Your duties will include but are not limited to the following:

Support the development, implementation, and continuous improvement of the Company’s compliance framework across operations.
Ensure compliance with all applicable laws and regulatory requirements, including those relating to mining, environmental management, labor, and health and safety.
Ensure that internal controls are aligned with regulatory requirements and industry best practices.
Contribute to the implementation of frameworks covering areas such as anti-bribery and corruption, financial crime, data protection, and broader corporate governance.
Assist in coordinating regulatory submissions, filings, and responses to inquiries.
Support regulatory audits, inspections, and reviews, ensuring the Company is well-prepared and responsive
Prepare regular compliance reports for management, highlighting key risks, trends, and areas requiring attention.
Maintain accurate records of licenses, permits, filings, and compliance-related documentation.
Track and report on remediation actions and compliance performance metrics.
Assisting with the planning, setup, and execution of complex and critical lifts
Immediately reporting equipment defects, hazards, or unsafe conditions. 

To be considered for this position, you must meet the following:

Full Grade 12 School Certificate
Bachelor’s degree in law, Business Administration, Mining Engineering, or a related field. Professional certifications in compliance, risk, or governance will be an added advantage.
Minimum of 5years’ experience in compliance, regulatory affairs, audit, or risk management, preferably within the mining, energy, or related sectors.
Strong understanding of Zambian mining laws, environmental regulations, health and safety standards, and other relevant legal frameworks.
Experience supporting regulatory audits, inspections, or Government engagements.
Strong analytical, communication, and negotiation skills.

 
What We Offer

A competitive compensation package, including bonuses and site-specific benefits
An opportunity to make a meaningful and lasting impact
A dynamic, collaborative, and high-performing work environment
Opportunities for learning, growth, and career development
Access to diverse career opportunities across the Barrick organisation

 
Barrick has a strong commitment to environmental, health and safety management. 
Barrick offers employment opportunities to both qualified women and men.
 
 Women who meet the above qualification are strongly encouraged to apply.
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NORTHERN ROCK HOTEL
JOB OPPORTUNITY

Positions Available:
• Chef (1 position)• Kitchen Assistant (1 position)
Application Deadline – 2nd May 2026

Northern Rock Hotel has an exciting opportunity for two kitchen members to join the team based in Mpika, Muchinga Province. We pride ourselves in giving all our customer’s unbeatable value and a quality experience. Our prospective chefs should be passionate about their area of expertise. As a chef you would be responsible for preparing meals and snacks for à la carte, conferences or catering events for our customers and clients.

Responsibilities
• Prepare and present high-quality dishes with attention to detail, ensuring attractive presentation and correct temperature• Manage kitchen inventory and ensure efficient stock control to minimize wastage• Maintain consistency by adhering to recipes and standard procedures• Maintain full knowledge of menu items and deliver dishes that meet established standards• More to be shared at a later stage

Qualifications and Experience
• Grade Twelve (12) School Certificate or General Certificate of  Education (GCE) Equivalent• Relevant qualification in Culinary Arts or a related field from a recognized institution• At least 3 years of professional experience in the food industry, with a strong understanding of kitchen operations• Excellent written and verbal communication skills• A passion for food and culinary creativity, combined with a desire to continuously learn and grow in the industry• Proven ability to work effectively under pressure in a fast-paced environment
Education
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Your roleAs a Logistics Specialist, your mission is to support the logistics department, receiving freight and small parcels (processing in SAP/computer system and physically putting away), perform inventory counts, schedule outbound freight, including international freight and picking small parts for spare parts orders. Each Specialist will have a specialty (e.g. responsible for outbound freight) and will know all aspects of the position. You will be reporting directly to the Supply Chain Manager.
You will

Schedule outbound shipments and prepare documents including invoices, BOLs, pro forma invoices, labels for transportation, etc.
Prepare parts for assembly, staging materials and inspecting incoming goods (visual).
Perform appropriate system movements in SAP to maintain constantly accurate inventory including transfer posting, inventory adjustment documents, goods receipt and COGI error resolution.
Maintain accurate inventory and storage location information in SAP.
Pack and prepare customer orders with appropriate materials to ensure safe and secure delivery and prepare pallets for shipment via shrink wrap, strapping, etc

To succeed, you will needWe encourage you to apply even if you don’t meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Warehouse experience or other logistics / shipping experience preferred.
Experience with warehouse activities, material handling, visual inspection of incoming goods, and shipping preparation.
Ability to effectively communicate in English, both verbally and in writing.
Knowledge of SAP or another ERP system and/or proven ability to learn new computer programs required.
Ability to learn how to operate fork truck, pallet jack, overhead crane.
Continuous improvement mindset: ability to dynamically reprioritize throughout the day.
High School Diploma or GED Required

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand prolonged periods of time, 6 or more hours.
The ability to bend the body to stoop, reach for objects, and to crouch when needed is required.
Specific vision abilities required include close vision, depth perception, and the ability to adjust focus.
The demand level for lifting is Heavy.  Regular lifting between 35-40 pounds frequently throughout the shift. We can make reasonable accommodations.

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being

Job locationThis role requires you to work on-site at our office in New Hudson, United States (US). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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DEADLINE FOR APPLICATIONS
8 May 2026-23:59-GMT+02:00 Central Africa Time (Lusaka)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND:
In July 2023, the World Food Programme (WFP) Zambia Country Office commenced a new five-year Country Strategic Plan (CSP), informed by and aligned with national and United Nations priorities and global commitments under the Sustainable Development Goals (SDGs). It embraces the government’s long-term Vision 2030; aligns with 16 key strategic areas of the 8th National Development Plan (NDP8), and contributes to the joint Zambia-United Nations Sustainable Development Cooperation Framework (UNSDCF).
WFP Zambia’s integrated and pragmatic CSP shifts away from unsustainable localized and micro-level interventions to embrace more effective advocacy and engagement with national policies, systems, and programs to achieve national impact on SDG2. Given the government’s commitment to budget support for nutrition, social protection, and agriculture, despite the constraints in the country’s fiscal position, WFP’s overarching strategy seeks to enable the government to meet its national priorities with better systems, expertise, and resources for implementation. This means a decisive shift of WFP’s country positioning towards the provision of innovative, sustainable, upstream technical assistance for nationally owned solutions.
Advancing the global WFP Strategic Plan (2022-2025), the CSP addresses both SDG2 and SDG17 and WFP’s Strategic Results 1, 2, 3, 4, and 5. WFP will implement seven activities to achieve five Strategic Outcomes (SO). These SOs include responding to crises and shocks, including support to refugees (SO1); addressing the root causes of malnutrition (SO2); building the resilience, enabling environment, and market access for smallholder farmers, especially women and youth (SO3); supporting government institutions to provide social protection systems (including homegrown school meals) and disaster preparedness and response and anticipatory actions (SO4); and improving access to supply chain services for humanitarian and development actors (SO5).
REPORTING AND PURPOSE OF THE ROLE
Reporting to the Business Support Associate, G6, the incumbent will deliver business support processes in travel and transport management, asset administration, vendor and invoice processing, financial tracking and administrative reporting, ensuring accuracy and compliance with standard WFP business support procedures.
Key Responsibilities
Travel Management

Process daily Travel Authorizations (TAs) and and ensure all TEC is complete after each trip/mission
Coordinate air travel bookings, including PR/PO processing for tickets.
Maintain and update the monthly travel movement schedule.
Maintain the quarterly/monthly CO/FO travel tracker.
Conduct periodic WeTravel data cleanups to ensure integrity.
Facilitate quarterly travel alignment meetings with all units.
Support periodic review of the travel dashboard to ensure compliance.

Asset Management

Conduct periodic asset tracking and tagging exercises.
Monitor monthly asset condition reports in coordination with FOs.
Support preparation of monthly MS reports.
Support biannual and annual asset verification, physical counts, and reconciliations.
Support asset disposal processes, documentation, and register updates.
Support timely facilitation of PSB meetings.
Administer and maintain an active schedule of insurance policies for all assets and ensure timely updates for newly acquired or disposed assets, including managing claims.
Support the identification of obsolete inventory items and submit information to the BSA-Management services

Vendor & Invoice Processing

Manage weekly PO and invoice processing for all MS-related services.
Match / upload all vendor invoices in ITS and follow up all payments

Financial & Cost Monitoring

Support monthly PO reconciliation, quarterly reporting, and annual cash forecast inputs.
Prepare monthly resource management report inputs.
Provide input for the monthly cash forecasts

Protocol

Assist in coordinating official meetings, visits, and events, ensuring correct application of protocol procedures and VIP handling.
Assist international staff with immigration processes, including work permits, residence permits, visa applications, UNLP application processes, renewals, and liaison with government authorities.

Reporting & Coordination

Produce monthly and quarterly dashboards (travel, assets, vendor, cost).
Support the Annual Work Plan (AWP) and BCP updates for Management Services.

Other duties as may be assigned from time to time.

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:

Grade 12 certificate with 5 O’levels, including English
Diploma/Degree in Business Administration, Office Administration, Secretarial Studies, Public Administration, Management, Communications, or any related field.

Experience:

Has demonstrated an ability to perform all routine administrative activities in line with WFP’s operating standards through day-to-day work
Has supported in providing ad-hoc guidance to new staff members
At least 4 years of work experience in administration and support services or a related field.
Able to work in a multicultural environment
Able to work under pressure and meet deadlines.

Knowledge & Skills:

Computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook)
Knowledge of ICT tools, including SAP ERP, ServiceNow, ticket‑tracking systems, and data‑visualization platforms
Knowledge of office equipment such as printers, scanners, and photocopiers
Organizational and time‑management skills, with the ability to handle multiple tasks and deadlines
Strong communication skills (written and verbal) for interacting with staff, vendors, and other external stakeholders

Languages:
Fluency (level C) in English.
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BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

ROLE PROFILE
GRADE: 31
JOB TITLE: Operator Technician
FUNCTION: Operations –Manufacturing
CITY & COUNTRY: Zambia, Lusaka
Zambia business directory
ROLE SUMMARY
The Operator Technician supports production by operating and maintaining machines such as the Protos Maker, GD Packer, or KDF Filter Maker. The role includes basic and intermediate machine adjustments, quality checks, troubleshooting, and preventive maintenance. The Operator Technician also assists operators, helps reduce breakdowns, and supports smooth production flow.
ACCOUNTABILITIES

Operate at least one main production machine (Protos, GD, or KDF).
Support a second machine when needed, including during breaks.
Perform machine checks, adjustments, cleaning, lubrication, and basic maintenance.
Assist with resolving machine faults to reduce downtime.
Monitor product quality and record information accurately.
Follow all safety procedures, including correct machine isolation.
Maintain a clean and organized work area.
Support new machine installation and line start‑ups.
Provide guidance and on‑the‑job support to machine operators.
Work closely with supply chain, quality, and line teams.

Experience, Skills, and Knowledge

Diploma in Electrical Engineering or Mechanical Engineering (required).
Registered member of the Engineering Institution of Zambia (required).
Between one and three years of experience in a manufacturing environment.
Experience operating or maintaining production machinery is an advantage.
Ability to read and understand mechanical or electrical diagrams.
Strong problem‑solving and troubleshooting ability.
Good communication and teamwork skills.

What we offer you?

We offer a market leading annual performance bonus (subject to eligibility)
Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You’ll have access to online learning platforms and personalized growth programs to nurture your leadership skills
We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Education
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

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DEADLINE FOR APPLICATIONS
8 May 2026-23:59-GMT+02:00 Central Africa Time (Lusaka)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate.
WFP offers a highly inclusive, diverse, and multicultural working environment.
WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

In July 2023, the World Food Programme (WFP) Zambia Country Office commenced a new five-year Country Strategic Plan (CSP), informed by, and aligned with national and United Nations priorities and global commitments under the Sustainable Development Goals (SDGs). It embraces the Government’s long-term Vision 2030; aligns with 16 key strategic areas of the 8th National Development Plan (NDP8); and contributes to the joint Zambia-United Nations Sustainable Development Cooperation Framework (UNSDCF).
WFP Zambia’s integrated and pragmatic CSP shifts away from unsustainable localized and micro-level interventions to embrace more effective advocacy and engagement with national policies, systems, and programs to achieve national impact on SDG2. Given the government’s commitment to budget support for nutrition, social protection, and agriculture, despite the constraints in the country’s fiscal position, WFP’s overarching strategy seeks to enable the government to meet its national priorities with better systems, expertise, and resources for implementation. This means a decisive shift of WFP’s country positioning towards the provision of innovative, sustainable, upstream technical assistance for nationally owned solutions.
Advancing the global WFP Strategic Plan (2022-2025), the CSP addresses both SDG2 and SDG17 and WFP’s Strategic Results 1, 2, 3, 4, and 5. WFP will implement seven activities to achieve five strategic outcomes (SO). These SOs include responding to crises and shocks, including support to refugees (SO1); addressing the root causes of malnutrition (SO2); building the resilience, enabling environment, and market access for smallholder farmers, especially women and youth (SO3); supporting government institutions to provide social protection systems (including homegrown school meals) and disaster preparedness and response and anticipatory actions (SO4); and improving access to supply chain services for humanitarian and development actors (SO5).
REPORTING AND PURPOSE OF THE ROLE
Reporting to the Business Support Associate, G6, the incumbent will deliver standard business support services in facilities management, OSH inspections, consumables, fleet support, vendor coordination, and general office operations, ensuring accurate recordkeeping and smooth running of administrative services.
Key Responsibilities
Fleet Support

Provide direct supervision of drivers, overseeing daily operations, duty assignments, attendance, and performance to ensure efficient and compliant transport services.
Conduct daily fleet status checks, including fuel levels and basic vehicle condition, and maintain weekly vehicle service and readiness checklists.
Support booking hub entries, assignments and monthly fleet reporting.
Develop daily, weekly and monthly transport schedule ensuring equitable utilization of all drivers and vehicles
Support daily trip approvals and driver coordination.
Assist in collecting incident/accident information when required.
Track monthly facilities and vehicle repair costs for MS budgeting.
Validate all fuel entry data in FMS for accuracy and completeness
Support with all fuel receipts and data for monthly fuel reconciliation
Conduct daily fleet status checks, including fuel levels and basic vehicle condition, and maintain weekly vehicle service and readiness checklists.
Support the registration and decommissioning process of all vehicles.

Facilities Management & Office Operations

Conduct daily follow-up on minor repairs and work requests with service providers. Carry out monthly utilities monitoring and reporting (electricity, water, waste, gensets).
Perform daily OSH cleanliness inspections, ensure replenishment of office consumables, and identify items for recycling and/or disposal.
Conduct daily grounds maintenance checks, decluttering, and coordinating weekly garbage collection.
Carry out weekly security and access control verifications, including visitor logs and CCTV checks.
Work with relevant stakeholders to ensure timely completion of any facility.
Support with conducting periodic office inspections for preventative and corrective actions and update the maintenance plan.

Consumables & Inventory Administration

Process daily staff consumable requests and maintain inventory logs.
Conduct monthly consumables reconciliation, maintaining accurate data in standard systems.
Assist in environmental and waste management by identifying recyclable materials quarterly and report sustainability metrics in collaboration with the CYE environmental sustainability focal point.

Vendor & Logistics Coordination

Support vendor creation and verification (VCM) as required.
Support logistics/clearing processes for imported supplies.

Maintenance Support

Conduct monthly preventive facility equipment inspections (gensets, AC units, etc.).
Other duties as may be assigned from time to time.

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:

Grade 12 certificate with 5 O‑levels, including English.

Experience:

Has demonstrated an ability to perform all routine administrative activities in line with WFP’s operating standards through day-to-day work.
Has supported in providing ad-hoc guidance to new staff members.
At least 4 years of work experience in administration or transport.
Able to work in a multicultural environment.
Able to work in a multicultural environment.

Knowledge & Skills:

Computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook).
Knowledge of ICT tools, including SAP ERP, ServiceNow, ticket‑tracking systems, and data‑visualization platforms.
Knowledge of office equipment such as printers, scanners, and photocopiers.
Organizational and time‑management skills, with the ability to handle multiple tasks and deadlines.
Organizational and time‑management skills, with the ability to handle multiple tasks and deadlines.
Organizational and time‑management skills, with the ability to handle multiple tasks and deadlines.

Languages:

Fluency (level C) in English.

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Description:
Job Purpose
The Stores Sales Assistant (or Clothing Sales Assistant) will be responsible for managing in-store sales, promotions, and marketing of clothes, shoes, and fashion accessories; assisting customers with their buying decisions; and assisting the Store Supervisor with the day-to-day operations of a clothing store. Organize and maintain window displays; set up and maintain display areas and units; and welcome customers and engage with them to understand their needs and assist with their purchases. Other duties will include handling returns, conducting stock-takes, labeling and pricing items, processing incoming and outgoing merchandise, and keeping the shop floor and fitting rooms clean, tidy, and well-presented at all times.

Summary of Key Responsibilities:

Greet customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers in finding the goods and products they are looking for.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Dealing with customer complaints and suggesting solutions.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards, etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
Organizing merchandise on the shop floor
Selling clothing and processing payments at checkout
Maintaining the store and the assigned section in a clean and tidy condition
Work with Store Supervisor in carrying out stocktaking duties
Performing store opening and closing operations

Required Skills and Competencies

Excellent communication and interpersonal skills
Ability to cooperate and work as part of a team
Strong sales skills and business-focused approach
Ability to work with minimum or no supervision
Confident and outgoing manner
Polite and approachable manner
Punctuality and professionalism
Ability to cope well under pressure
Good negotiating skills
Excellent customer service skills

Primary Areas of Accountability:

Qualifications and Experience

An advanced certificate or Diploma in Sales and Marketing, Public Relations, Business Administration, or equivalent qualification preferred.
Must have a minimum of 3+ years of sales experience in retail clothing with a multi-brand clothing store
Proven floor sales and marketing experience in a retail store
Sound knowledge of trending fashion products, consumer trends, and marketing strategies.
Exceptional customer service and complaint management skills
Proficiency with spreadsheet and word processing software.
Familiarity with different age fashion trends is a must.
Preferably based in respective location of application with own accommodation

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Key Responsibilities

Principle Accountabilities for this role include, but not limited to the following:

Contributions Management (40% Weight)

 Ensure all employers are compliant with contributions in line with the NHI Act.
Ensure timely payment of contributions by employers.
Ensure all member accounts are updated with contributions and in active status.
Take stock of all noncompliant employers and initiate inspections to establish outstanding debt.
Where necessary trigger inspections in corroboration with the inspections team on the defaulting employers.
Provide monthly contributions reports/trends to inform next course of actions
Actively monitor compliance and ensure to stay within desirable rate.
Act as primary operational contact for public sector employers on contribution matters
Support audits, reporting, and compliance reviews related to contributions

2. Member & Employer Data Management (30% Weight)

 Ensure accurate classification of members and Employers in accordance with updated business rules and statutory requirements.
Ensure accurate member personal data under the portfolio.
Ensure all enrollment activities comply with set criteria and quality standards.
Ensure timely and accurate updates of principal and beneficiary information in the system.
Conduct periodic audits of registration (Current &Historical) records to confirm accuracy and completeness.

3. Member Guidance & Support (10% Weight)

 Provide guidance to principal members and beneficiaries regarding policy entitlements, benefit access, contribution requirements, and claims-related inquiries.
Resolve escalated membership issues and ensure timely communication with members.
Keep a record of recurring membership issues with a view of implementing a permanent solution.

4. Collaboration & Issue Resolution (10% Weight)

Collaborate with Claims, Provider Relations, Finance, and Compliance units to resolve discrepancies affecting member service delivery.
Participate in cross-functional committees or task forces addressing membership and data integrity.

5. Staff Management (Weight 10% Weight)

Supervise officers under public sector portfolio and quality-check their work
Overseeing staff daily operations and guide their performance
 Ensuring staff adherence to company policies and quality standards to ensure  team productivity and development

 
 

Education Requirements

Grade twelve (12) School certificate with 5 ‘O’ levels with credit or better including Mathematics and English Language (ZAQA Certified)

Health Insurance, or any Social Security related qualification will be an added advantage.
Bachelor’s Degree in Social Sciences, Business Administration, Insurance, or related field (ZAQA certified).

Required Skills

5years of experience in a similar role in an insurance or Social Security industry.
Strong commercial acumen and operational experience with good understanding of current and emerging issues relevant to Health Insurance Industry.
Refined understanding of Zambian Legal and Regulatory framework surrounding Health Insurance Services.
Ability to positively influence Senior and Executive Management.
Must have strong influencing and negotiation skills.
Excellent knowledge of marketing and customer service.
Must have good interpersonal skills.
Good oral and written communication skills.
Attention to detail and excellent analytical skills.
Good appreciation of MS Office applications.

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