Job Region: Ethiopia

  • Compliance Officer at Cashflow Financial Technologies S.C

    Cashflow Financial Technologies S.C is a Payment System Operator established and operating under the National Payment System Proclamation 718/2011 (as amended by Proclamation No 1282/2023) and other relevant laws. The company is licensed by the National Bank of Ethiopia as a financial institution and is engaged in providing the technological infrastructure to facilitate the payment system. As a licensed financial institution, Cashflow is required to comply mainly with the financial sector laws, including the NBE Directives and other pertinent laws of the land. In consideration of the nature of Cashflow’s business as a regulated financial institution, the company recognizes the critical need to establish a robust compliance function. This will ensure adherence to all applicable laws, regulations, and internal policies, thereby safeguarding the company’s operations and reputation.
    Reports to; Chief Executive Officer
    Job Purpose; To ensure Cashflow operates in full compliance with all applicable laws, regulations, internal policies and procedures, and ethical and operational standards within the industry context and relevant international guidelines.
    Key responsibilities include ensuring the company operates in full compliance with all applicable laws, regulations, internal policies, and ethical standards and relevant international guidelines, developing, implementing, and oversee Cashflow’s compliance policies, procedures and programs, conducting risk assessments, training employees on compliance related topics, designing and implementing a proactive risk and compliance management system, performing regular audits and cooperating with departments
    Ensure adherence to all relevant financial sector laws and regulatory requirements, including the National Payment Law, NBE Directives, AML and CFT Laws, Personal Data Protection Legislations and other pertinent legislations; Develop, implement, and maintain compliance framework, policies, procedures, and standards of operation and conduct and ensure all these documents align with Ethiopian laws and regulatory requirements, relevant international regulations, and industry best practices;

    Establish procedures for receiving and investigating compliance-related concerns and allegations;
    Conduct regular risk assessments to identify potential areas of compliance vulnerability and risk and develop and implement strategies to mitigate identified risks;
    Establish and oversee internal controls and monitoring systems to ensure ongoing compliance and conduct periodic internal audits and reviews to assess adherence to compliance policies and procedures;
    Promote a culture of risk awareness and compliance within the Company
    Promote a culture of compliance and ethical behavior throughout the company;
    Develop and deliver compliance training programs for employees at all levels to foster understanding of relevant laws, regulations, and company policies;
    Prepare and present regular reports on the status of compliance activities to CEO and management;
    Serve as the primary point of contact with regulatory authorities in Ethiopia on compliance matters;
    Prepare and submit required regulatory reports to relevant authorities;
    Monitor changes in relevant laws and regulations and update company policies accordingly;
    Provide advice and guidance to management and employees on compliance-related issues;
    Collaborate with other departments to ensure compliance is integrated into business processes;
    Maintain accurate and up-to-date records of all compliance activities, including policies, training materials, audit reports, and investigation outcomes

    About You

    Bachelor’s degree in Finance, Economics, Accounting, Banking, Business Administration, Finance, or related field;
    Strong understanding of Ethiopian laws and regulations relevant to the company’s operations. Excellent communication, interpersonal, and presentation skills
    Strong analytical and problem-solving abilities
    High ethical standards and integrity
    Minimum of 3 – 5 years of relevant experience in a compliance or risk management role, within a financial institution in Ethiopia, preferably within a Bank or Payment System Operator
    Experience in developing and implementing compliance framework and programs
    Experience in conducting internal audits and investigations and familiarity with risk management methodologies
    In-depth knowledge of relevant regulatory requirement

  • Impact Analyst at JaRco Consulting

    JaRco Consulting, an international development consulting firm with offices in Addis Ababa, Ethiopia, and the Washington, D.C. area, specializes in delivering high-quality consulting services. Our expertise spans qualitative and quantitative research, the design of monitoring and evaluation systems, and the provision of training, capacity building, technical assistance, and implementation support. We work across diverse sectors in partnership with leading international donors and agencies. For more information, please visit our website at www.jarco.info.
    We are currently seeking highly qualified candidates to fill the following positions. Ideal candidates will be competent, motivated, and passionate about international development. These roles are an excellent opportunity for professionals with 7 to 10 years of experience who are eager to engage in the international development sector. The successful candidates will thrive in a collaborative environment in Ethiopia, possess the ability to manage multiple tasks efficiently, and demonstrate the capacity to work both independently and as part of a dynamic, fast-paced team.

    About You

    Qualification; Master’s (MSC/MA) or Ph.D in Degree in International Development, Social Sciences, Public Policy, Economics, or a related field
    Experience: in Degree in International Development, Social Sciences, Public Policy, Economics, or a related field. The ideal candidate will have 7 to 10 years of professional experience in impact measurement, monitoring and evaluation, or development effectiveness, preferably within global or multi-regional programs. This includes synthesizing data, interpreting findings, and preparing comprehensive reports that highlight key insights and recommendations. The analyst is also responsible for developing communication materials tailored to disseminate high-level evaluation results to diverse stakeholders, such as consortium members, donors, and policymakers. A background in working within multicultural, international settings is particularly valued

  • Senior Purchase Officer at Semit Engineering Plastic PLC

    Midroc Investment Group is seeking a highly motivated and qualified individual to join companies under manufacturing cluster.
    Salary: As per company salary scale

    About You

    BA Degree in Procurement, Management, Business Management, or related fields
    4 Years of Experience

  • Impact Analyst at JaRco Consulting PLC

    JaRco Consulting, an international development consulting firm with offices in Addis Ababa, Ethiopia, and the Washington, D.C. area, specializes in delivering high-quality consulting services. Our expertise spans qualitative and quantitative research, the design of monitoring and evaluation systems, and the provision of training, capacity building, technical assistance, and implementation support. We work across diverse sectors in partnership with leading international donors and agencies. For more information, please visit our website at www.jarco.info.
    We are currently seeking highly qualified candidates to fill the following positions. Ideal candidates will be competent, motivated, and passionate about international development. These roles are an excellent opportunity for professionals with 7 to 10 years of experience who are eager to engage in the international development sector. The successful candidates will thrive in a collaborative environment in Ethiopia, possess the ability to manage multiple tasks efficiently, and demonstrate the capacity to work both independently and as part of a dynamic, fast-paced team.

    About You

    Qualification; Master’s (MSC/MA) or Ph.D in Degree in International Development, Social Sciences, Public Policy, Economics, or a related field
    Experience: in Degree in International Development, Social Sciences, Public Policy, Economics, or a related field. The ideal candidate will have 7 to 10 years of professional experience in impact measurement, monitoring and evaluation, or development effectiveness, preferably within global or multi-regional programs. This includes synthesizing data, interpreting findings, and preparing comprehensive reports that highlight key insights and recommendations. The analyst is also responsible for developing communication materials tailored to disseminate high-level evaluation results to diverse stakeholders, such as consortium members, donors, and policymakers. A background in working within multicultural, international settings is particularly valued

  • ERP Functional Support at Holland Dairy P.L.C

    Data Management

    Lead and coordinate master data cleanup and migration.
    Define and enforce data quality standards (e.g., naming conventions, completeness).
    Own the item, customer, vendor, BOM, chart of accounts, etc. templates.

    Training & Change Support

    Develop and manage training materials and quick guides by function.
    Organize hands-on training sessions by department.
    Provide post-go-live support as a “super user” or first line of help.

    Process Documentation

    Help departments document “to-be” processes.
    Ensure ERP workflows are understood and used as intended.

    Cross-Departmental Liaison

    Sit between IT, ERP partner, and business users.
    Drive weekly meetings with department focal points on data and training progress.

    About You

    BA Degree in Information systems, Computer Science, Software engineering and any related fields.
    Minimum 2 yr’s experience in ERP System
    Strong Business Understanding
    Experience working in Microsoft Dynamics (Business Central, NAV.) is an advantage
    Good communication skill and attention to detail

  • Customer Engagement Intern at Dodai Manufacturing Plc

    Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2025. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.
    Purpose of the Position:
    To assist with basic customer support tasks such as answering inquiries, updating tickets, and escalating complex cases to senior team members. This role serves as a learning and support position for new team members entering the customer service function.
    Responsibilities:

    Answer simple inquiries (e.g. operating hours, location, basic product info).
    Route or escalate complex issues to Customer engagement Officers or Supervisor.
    Tag and categorize incoming tickets accurately in the system.
    Perform follow-ups on resolved cases to confirm customer satisfaction.
    Provide support during high-volume periods (e.g. holidays, promotions).
    Assist in updating FAQs or internal support notes under supervision.

    About You

    Diploma / Bachelor’s degree in Marketing Management or closely related fields
    0 year experience.
    Strong verbal and written communication skills.
    High level of efficiency, accuracy, and responsibility.

  • Finance Manager at Yod Abyssinia General Trading plc

    Yod Abyssinia was established in 2003 with a mission to Yod Abyssinia Cultural Restaurant, one of the pioneering and most reputable cultural restaurants in Addis Ababa that has been introducing proudly the Ethiopian hospitality through diverse cuisines, culture, dance, and music for the last 20 years that meet the need of tourists, business travelers diaspora’s. Currently Yod is engaged in Cultural restaurant, International hotel, Travel and Tour and coffee processing businesses.
    We are dedicated to fostering a diverse and inclusive work environment. As we continue to grow and enhance our operations, we seek skilled professionals to join our team in the following role.
    Key Responsibilities

    Ensure the timely preparation of the organization’s financial statements and maintain effective cash management.
    Ensure that all assets and liabilities are accurately recorded while verifying adherence to proper accounting practices.
    Safeguard receipts and important financial documents.
    Ensure that the organization’s total income and expenditures are properly documented.
    Organize the tasks of the corporation and make sure that the organization’s accounting practices are executed correctly;
    Ensure that the company’s balance sheet is accurately kept and that receipts and other documents are appropriately filed;
    Make sure that payments to suppliers of goods and services are handled properly;
    Verify that VAT payments for Yod Abyssinia General Trade PLC are recorded monthly, entered, and paid using online data;
    Ensure that the company’s withholding tax is correctly deducted and submitted to the government;
    Finalize the monthly report and wrap up the annual accounts for the organization overall, including closing with IFRS
    Ensure liquidity and manage working capital efficiently.
    Develop and manage budgets, forecast revenues/expenses accurately.
    Implement financial safeguards to prevent fraud or misuse.
    Stay up-to-date with local tax and labor laws.

    About You

    Required qualifications
    Education

    MA/BA Degree in Accounting, Finance, Management or relevant fields

    Experience

    5/7 of relevant experience of which 4 years of leadership experience in hospitality industry

    Skills

    Generally Accepted Accounting Principles (GAAP) and IFRS:
    Strong leadership and team management skills.
    Strong problem-solving and organizational abilities.
    Proficient in MS Office and basic knowledge of ERP systems is a plus.
    Ability to work under pressure and manage tight production schedules.

  • Senior Travel Supervisor and ticket Agent at Yod Abyssinia General Trading plc

    Yod Abyssinia was established in 2003 with a mission to Yod Abyssinia Cultural Restaurant, one of the pioneering and most reputable cultural restaurants in Addis Ababa that has been introducing proudly the Ethiopian hospitality through diverse cuisines, culture, dance, and music for the last 20 years that meet the need of tourists, business travelers diaspora’s. Currently Yod is engaged in Cultural restaurant, International hotel, Travel and Tour and coffee processing businesses.
    We are dedicated to fostering a diverse and inclusive work environment. As we continue to grow and enhance our operations, we seek skilled professionals to join our team in the following role.
    Key Responsibilities

    Oversee all ticketing processes, including booking, reissuance, cancellations, and refunds, using GDS platforms such as Galileo.
    Ensure compliance with TATA BSP regulations and airline policies.
    Handle escalated ticketing issues. including complex itineraries, emergency changes, and disputes.
    Lead and mentor the ticketing team to maintain high service standards and operational efficiency.
    Provide personalized travel solutions for corporate, VIP, and general clients.
    Implement upselling and cross-selling strategies to maximize revenue.
    Reconcile ticketing transactions with IATA BSP invoices and censure timely remittance,
    Manage ADMs (Agency Debit Memos) and ACMs (Agency Credit Memos) effectively.
    Ensure team adherence regulatory requirements and industry standards
    Handle operational disruptions such as flight cancellations, schedule changes and emergencies.
    Liaise with airlines and service providers to resolve disputes and ensure customer satisfaction.
    Utilize BSP Link for reporting, reconciliation, and dispute resolution.
    Oversee system updates and ensure seamless technology integration.

    About You

    Required qualifications
    Education

    MA/BA degree in Business Administration or Marketing.
    IATA Diploma in Travel and Tourism or related field.
    Certified in Galileo GDS platforms (mandatory).

    Experience

    3/5 years of experience in ticketing operations, with at least 2 years in a supervisory or senior role.

    Skills

    Advanced proficiency in GDS platforms such as Galileo, Amadeus, Sabre.
    Comprehensive knowledge of IATA BSP operations and compliance standards.
    Exceptional leadership, problem-solving, and communication skills.
    Strong organizational skills and attention to detail.
    Ability to manage a team and work effectively under pressure.

  • Tour and Travel Manager at Yod Abyssinia General Trading Plc

    Yod Abyssinia was established in 2003 with a mission to Yod Abyssinia Cultural Restaurant, one of the pioneering and most reputable cultural restaurants in Addis Ababa that has been introducing proudly the Ethiopian hospitality through diverse cuisines, culture, dance, and music for the last 20 years that meet the need of tourists, business travelers diaspora’s. Currently Yod is engaged in Cultural restaurant, International hotel, Travel and Tour and coffee processing businesses.
    We are dedicated to fostering a diverse and inclusive work environment. As we continue to grow and enhance our operations, we seek skilled professionals to join our team in the following role.
    Key Responsibilities:

    Manage daily operations of the tour and travel, including itinerary planning, reservations, customer service, and team supervision.
    Lead, train, and motivate a team of travel consultants, tour coordinators, and support staff.
    Develop and implement strategies to grow sales and expand the company’s travel service offerings.
    Monitor and improve the quality of tours, travel packages, and customer experiences.
    Maintain and grow relationships with key suppliers, vendors, hotels, airlines, and transport providers.
    Ensure compliance with travel regulations, visa requirements, and company policies.
    Analyze market trends and customer feedback to improve offerings and develop new products.
    Prepare departmental budgets, forecasts, and performance reports.
    Handle high-level client relationships and resolve complex customer service issues.

    About You

    Education

    MA/Bachelor’s degree in Tourism Management, Hospitality, Marketing, Management, Business administration or a related field.
    IATA Diploma in Travel and Tourism or related field.
    Certified in Galileo GDS platforms (mandatory).

    Experience

    3/6 years of experience in a travel agency or tour company with at least 2 years in a leadership or management role.

    Skills

    Comprehensive knowledge of IATA BSP operations and compliance standards.
    Exceptional leadership, problem-solving, customer service, communication skills and interpersonal skills.
    Strong organizational skills and attention to detail.
    Ability to manage a team and work effectively under pressure.
    In-depth knowledge of domestic and international travel regulations, trends, and destinations.
    Experience working with booking platforms and travel management systems.
    Strong financial acumen and ability to manage budgets.
    Familiarity with marketing and promotion of tour product

  • Strategic Planning & Enterprise Development Director at Yod Abyssinia General Trading plc

    Yod Abyssinia was established in 2003 with a mission to Yod Abyssinia Cultural Restaurant, one of the pioneering and most reputable cultural restaurants in Addis Ababa that has been introducing proudly the Ethiopian hospitality through diverse cuisines, culture, dance, and music for the last 20 years that meet the need of tourists, business travelers diaspora’s. Currently Yod is engaged in Cultural restaurant, International hotel, Travel and Tour and coffee processing businesses.
    We are dedicated to fostering a diverse and inclusive work environment. As we continue to grow and enhance our operations, we seek skilled professionals to join our team in the following role.
    Key Responsibilities

    Led the development of long-term strategic plans aligned with organizational goals and objectives.
    Coordinate cross-functional teams to ensure alignment with overall strategic business priorities.
    Analyze market trends to identify opportunities for growth and competitive advantages.
    Manage the annual strategic planning process, ensure timely completion of all deliverables.
    Develop financial models to assess the feasibility of strategic initiatives and investments.
    Evaluate existing business models to identify areas for process improvement and optimization.
    Develop business cases for new initiatives, including cost-benefit analysis and risk assessments.
    Provide leadership and mentorship to the strategic planning & marketing team, ensuring high-performance outcomes.
    Manage relationships with key stakeholders to ensure alignment with long-term strategic goals.

    About You

    Required qualifications

    Educational Background: – MA/BA in Business Administration, Management, Accounting, Economics, Marketing, Hotel Management and related fields.
    Experience : – 5/8 years of related experience

    Skills: –

    Strategic Thinking,
    Exceptional leadership, problem-solving, customer service, communication skills and interpersonal skills.
    Strong organizational skills and attention to detail.
    Market Analysis,
    Business Development,
    Performance Metrics,
    Negotiation Skills,
    Financial Acumen