Job Region: Gauteng

  • Internal Audit Manager Business Analyst (Capital Markets)

    Job Description

    To oversee the audit function, ensuring the delivery of high-quality audit services aligned with strategic objectives. This job involves managing audit teams, developing audit plans, liaising with senior stakeholders, and driving continuous improvement in risk management and internal control frameworks.

    Are you someone who can:

    Deliver Assurance and Consulting Services
    Maintenance of an IT audit risk universe per business unit.
    Preparation of the annual IT audit plan per business unit, taking into account strategic plans and emerging risks.
    Identifying opportunities and driving an integrated audit approach with the business process audit team.
    Assignment of audits to individual auditors, taking into account the complexity of the audit and the experience of the auditor.
    Overseeing the individual audits:
    Ensuring audits are completed in accordance with departmental methodology and audit standards as prescribed by Institute of Internal Auditors.
    Ensuring integrated audits are planned and completed in consultation with the business process teams and according to timeliness agreed with the audit committee, etc.
    Formal review at the end of each phase of the audit: planning, fieldwork and reporting.
    Guidance to auditors throughout the audit in respect of the risks and controls on the process being audited, and advising on technical, methodology and statutory issues.
    Discussion of the draft report with the auditee, finalization of management comments, action plans and target dates for implementation.
    Facilitating dispute resolution with line management, if required.
    Expressing an audit opinion over the acceptability of the residual risk in the process under review.

    You will be an ideal candidate if you have: 

    A qualified CISA / BCom IT / informatics honours Degree with process savvy, a strong background in Financial, Operational and Regulatory Risk Management.
    5+ years of internal / external audit experience is a must with minimum 2 years supervisory or management experience.
    Experience within financial services and banking is beneficial.
    A post-secondary qualification in business e.g., Chartered Accountant/CIA/ accreditation would be advantageous.
    Experience using data analytics is advantageous.

    Deadline:18th April,2026

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  • Relationship Executive Enterprise RBB Senior Specialist: Data Science Head: Facilities Management Internal Auditor – Business Banking Banker Transactional Commercial Growth – Oudtshoorn Secretary Compliance Graduate – FAIS Senior Specialist: Marketing Data Analytics Relationship Executive – Small Business (FAIS) Trust Manager Financial Adviser: KZN Everyday Banking STLT (FAIS) Personal Lines Short Term Insurance Client Service & Retentions (FAIS) Lead Process Engineer Collections Call Centre Inbound & Outbound Senior Cloud DevOps Engineer Head: Digital Platforms & Innovation External Sales Leader-Cape Region SME Area Segment Manager (Agri) Specialist: Pricing Growth Credit analyst Head: Digital Platforms & Innovation Growth Credit Analyst

    Job Description

    Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. 
    Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. 
    Manager Risk Assessment: Take ownership of the portfolio’s risk management by ensuring a good understanding of both the Bank’s and the clients regulatory and compliance environments 

    Education

    Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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    Apply via company website ( https://www.absa.africa/absaafrica/ ) or

     

  • Sales Consultant – Cardio Thoracic Medical Devices | JHB Senior Sales Representative | Hair Products | Johannesburg Product Manager – Medical Surgical Devices National Sales & Marketing Manager : Nuclear, CMN, Radio-Pharmacy Business Development Specialist – Surgical Robotics Internal Sales Manager | Aluminium Windows & Hardware | Cape Town

    Job Description

    Sales representative in Public and Private Accounts in the assigned territory. Share and service current business thereby, resulting in achieving and exceeding both sales and profitability goals for our clients’ business.
    Clinical and product knowledge are a strong advantage, supported by advanced planning, organizational, project management, and negotiation skills. Excellent written and verbal communication, combined with strong interpersonal and influencing abilities, are essential.
    Candidates should demonstrate knowledge of marketing analysis, practices, strategies, and planning, along with strong analytical, organizational, decision-making, and business/financial acumen. The ability to work independently as well as in teams, exercising sound judgement and discretion, is key.

    RESPONSIBILITIES

    Responsible for the sales of the company’s entire product portfolio.
    We are looking for our new salesperson to develop new business as well as maintaining and growing existing business and expanding of sales within the assigned territory.
    Scheduling and attending appointments and theatre lists with existing and potential customers.
    Demonstration of products to Clinical personnel – ie. Surgeons, Scrub nurses, CSSD unit managers, Theatre Unit managers, ICU staff and Unit managers, Perfusionists, Pulmonologist, Critical Care Doctors and Intensivists
    Completion of weekly planner and activity report for submission to direct manager via upload to One drive
    Achieving Sales Targets.
    Responsible for networking with and development of relationships with new customers and managing existing customers.
    Counting and management of Consignment Stock including own boot stock
    Requesting and following up on quotations.
    General administration associated with the position
    Ability to work extended hours the nature of our product portfolio is that of critical care Cardio-Thoracic theatre lists and cell saving cases – these can mean support needed after conventional business hours and weekends on call as per a predetermined weekend on call list is required.
    Occasional work on weekends at congresses and educational workshops will be required
    Most of the sales and support takes place in the theatre environment and in ICU setting so CRICE certification with sterile field is mandatory as well knowledge and understanding of how to conduct oneself in this environment

    Requirements

    Driver’s licence; Grade 12 (Matric) minimum.
    Relevant degree/diploma advantageous; medical or marketing qualifications a definite plus.
    Medical industry experience preferred, especially in Vascular Critical Care or similar roles.
    Knowledge of target customer groups and existing relationships advantageous.
    Computer literacy required, with proficiency in MS Office (Excel level 2+, Word).
    Clinical and product knowledge a strong advantage.

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  • Assistant Director – Recruitment And Selection Assistant Manager Nursing: Integrated School Health Programme Clinical Manager – Sundistrict G Professional Nurse Specialty Peri Operative Care (Theatre Tech) Medical Registrar Medical Officer Grade 1- Anaesthetics Medical Officer Grade 1- Accident And Emergency Medical Registrar- Accident And Emergency Unit Medical Officer Grade 1- ENT Medical Officer Grade 1- Psychiatry Medical Registrar- ENT Medical Registrar- Psychiatry Medical Officer Grade 1- Intensive Care Unit Medical Officer Grade 1- Internal Medicine Medical Registrar- Paedatric Surgery Medical Officer Grade 1- Paedatric Surgery Medical Registrar- Internal Medicine Medical Officer Grade 1- Urology Medical Officer Grade 1- Cardiology Medical Officer Grade 1- Neurosurgery Medical Registrar- Obstetrics And Gynaecology Medical Officer Grade 1- Obstetrics And Gynaecology Medical Officer Grade 1- Paedatrics And Child Health Medical Registrar- Paedatrics And Child Health

    Requirements :

    Grade 12 Certificate or equivalent. An appropriate undergraduate Degree/ National Diploma (NQF 6) in Human Resource Management or related qualification. An Introduction to PERSAL Certificate.
    A minimum of three (3) years’ supervisory experience in Recruitment and Selection. Knowledge and understanding of the Legislation/ Prescript and framework governing the Public Service i.e., Public Service Act, Public Service Regulation, Labour Relations Act, Employment Equity Act, Basic Conditions of Employment Act, Skills Development Act, Collective Agreements, Codes of Remuneration and the Public Finance Management Act.
    Knowledge of PERSAL, must have leadership abilities, interpersonal relations and conflict management skills regarding people management. Good communication skills with a high proficiency in writing.
    Computer literacy (Ms Word, Excel and PowerPoint). Ability to work under pressure and willingness to work extended hours when required.
    A valid driver’s license and willingness to travel.

    Duties :

    Providing an effective and efficient Recruitment and selection within the department. Coordinate, supervise and facilitate effective, recruitment shortlisting and interviewing of competent human resource and ensure compliance with all the relevant legislation and policy framework. Co-ordinate the implementation of policies and presentation of information sessions on Recruitment and Selection.
    Render a human resource advisory service to the management on recruitment and selection. Ensure the promotion of effective human resource management. Implement and monitor compliance of selection processes within the department. Provide support in the development of recruitment and selection policies. Co-ordinate and conduct high level investigations of human resource related problems and advice management thereon.
    Management of Human Resources which include, inter alia (Training, mentoring, development, performance management, and work allocation). Effective management of staff. Drafting and management of advertisements. Management of the recruitment and selection database. Render a human resource advisory services to line managers on recruitment and selection.

    Closing Date : 24-04-2026

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    Apply via company website ( https://www.govpage.co.za ) or

     

  • Beauty Consultant Meat Market Manager Admin Assistant Trainee Manager- Ashton Trainee Manager- Bonnievale Trainee Manager- Fisantekraal Trainee Manager- Malmesbury Trainee Manager- Laaiplek Trainee Manager- Riebeeck West Trainee Manager- Calvinia Trainee Manager- Williston Assistant Manager Designate Trainee Manager- Tokai Trainee Manager- Brighton Road Trainee Manager – Ottery

    Purpose of the Job    

    Are you passionate about beauty and skincare?
    Medirite Plus Monavoni is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.

    Your main duties will consist of:

    Advising customers on products and prices and;
    Promoting and selling beauty products by means of rendering excellent customer service
    Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

    Job Objectives    

    Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
    Giving product demonstrations and helping customers find products that meet their needs.
    Identify customer needs and recommend cosmetics and skin care products based on their preferences.
    Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
    Ensure proper presentation of products on shelves.
    Explain to customers how to use products they’re interested in buying.
    Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
    Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
    Handle customer queries and escalate where necessary to management.
    If required, assist with any ad hoc duties, excluding dispensary.

    Qualifications    

    Essential 

    Grade 12 qualification

    Desirable

    Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

    Experience    

    Essential

    Proven experience working within a beauty and skincare environment in a similar role.
    At least 5 months of point of sale / till point experience within a retail environment.

    Knowledge and Skills    

    Ability to demonstrate and promote beauty products.
    Understanding of which products suit different skin types.
    Solid communication and interpersonal skills.
    Strong product knowledge of various cosmetics and beauty products.
    Excellent customer service and sales abilities.
    Results and target-driven.
    Strong administration skills.
    Bilingual, preferably fluent in Afrikaans and English.
    Engaging and friendly personality.
    Retail/FMCG background and understanding of merchandising and promotions principles.
    Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).

    Closing Date    

    2026/04/22

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  • Audit and Risk Committee Independent Member

    Description

    Audit Committee matters:

    Review and provide advice to the Accounting Authority regarding the OPFA’s statutory submissions in terms of applicable legislation.
    Provide oversight of the internal audit function by approving the internal audit plan and charter and enhance the effectiveness of the internal audit team.
    Oversee internal controls and risk management by evaluating the OPFA’s internal financial control systems, risk management and cybersecurity measures.
    Enhance financial reporting integrity through the review of annual and interim financial statements for accuracy and evaluation of significant judgments and accounting policies.
    Oversee the activities of external auditors to ensure objectivity and quality.
    Review and monitor the OPFA’s compliance framework regarding legal/regulatory and policy requirements.
    Review and monitor the OPFA’s processes to establish mechanisms to detect and investigate fraud and develop antifraud controls and whistleblowing policies.

    Risk Committee matters:

    Review and recommend to the Accounting Authority the OPFA’s risk appetite and tolerance levels.
    Review and oversee the development of the OPFA’s risk management framework (risk management frameworks, policies, procedures, and methodology).
    Provide advice to the Accounting Authority regarding the effectiveness and adequacy of the OPFA’s risk management monitoring systems and controls to mitigate risk exposures.
    Review the effectiveness and adequacy of the OPFA’s risk governance structures and capability to mitigate against risks related to ethics and compliance.
    Review, monitor and advise the Accounting Authority about the OPFA’s cybersecurity risk management and regulatory developments.
    Oversee the development and evaluation of the OPFA’s cybersecurity internal controls, policies and mitigation measures.
    Oversee and provide advice to the Accounting Authority about the OPFA’s processes to develop strategies, policies and risk profiles on the use of Artificial Intelligence, including Generative AI.
    Review and provide advice to the Accounting Authority about the development of OPFA’s crisis management and response strategies and coordination.
    Provide advice to the Accounting Authority about the OPFA’s processes to proactively identify and assess emerging risks, threats, and opportunities.

    Role overview of Members (key responsibilities):

    Prepare adequately for meetings.
    Attend scheduled and special committee meetings.
    Participate actively, objectively and courageously in committee meetings and activities.
    Challenge and interrogate management assumptions and proposals.
    Adhere to the Committee Code of Conduct and other applicable policies of the OPFA.

    Requirements

    A relevant bachelor’s degree.
    A postgraduate degree in finance/accounting, business administration, Information and Communication technology, Informatics, governance, law or administration and a Chartered Accountant (South Africa) qualification would be advantageous.
    At least 5 years of executive management, business administration, or governance experience.
    Previous experience serving on a board or committee of a public entity will be an added advantage.
    Membership in a relevant professional body is a minimum requirement. (e.g., Institute of Directors in South Africa, Legal Practice Council, South African Institute of Chartered Accountants, Institute of Risk Management South Africa, Institute of Internal Auditors South Africa, etc.)
    Knowledge and understanding of the Public Finance Management Act, 1999 (PFMA), Treasury Regulations, the Companies Act, King V principles on corporate governance, and other relevant legislation and regulatory frameworks.
    Must not be a disqualified person as per Section 69 of the Companies Act, 2008.

    Apply via company website ( N / A ) or

    opfa.mcidirecthire.com

     

  • Clinical Nurse (R/N) – Experienced – Medical Ward – Section 1 Apply Enrolled Nurse (e/n) Technical Services Supervisor (TSS) Enrolled Nurse Auxiliary – High Care

    The Professional Nurse/Clinical Nurse is a professional who remains responsible for the assessment, planning and implementation of individualised, holistic and person centered nursing care of a patient, their families or the community, either performed directly or indirectly.
    The incumbent ultimately coordinates patient care within the concept of the multi-disciplinary health team.
    The incumbent also fulfils the role by the use of scientifically based nursing theories and processes, treating the patients as a physical, social and spiritual individual, and by use of educational and technical means applicable to health care practice.

    KEY WORK OUTPUT AND ACCOUNTABILITIES

    Inherent Job Requirements

    A grade 12 or equivalent NQF level 4 qualification.
    Must have a Diploma in General Nursing or Diploma in (General, Psychiatric & Community) And Accoucheur/ Midwife)
    Registration with the South African Nursing Council as a Registered Nurse/ Midwife or equivalent NQF 7 qualification.
    At least 2 years’ experience in the Ward
    Thorough knowledge of general / specialized nursing theory and practice 
    Extensive knowledge of modern nursing care principles and practices

    CONSISTENCY OF CARE

    Patient care

    Serve as a clinical resource in assisting personnel to assess, plan, implement, evaluate and document nursing care in the unit.
    Ensure communication and interaction with family and health professionals regarding optimal patient care, thereby acting as a patient advocate when necessary.
    Ensure communication between nursing management and unit to eliminate patient care problems / issues.
    Assess, plan and implement advanced nursing care in a specialized field in accordance with standard nursing care procedures, as set out in the standards and SOPs as well as nursing care theory and medical direction.
    Initiate, direct and maintain emergency treatment (RESUS) as indicated to any patient / person in any ward / department of the hospital. To diagnose and treat the emergency patient quickly, effectively and efficiently as possible within the Scope of Practice
    Interview patient and family to obtain relevant general background information and problem identification; evaluate patient’s behaviour and assess immediate and long term needs.
    Participate as a professional member of the multi-disciplinary team in evaluating, developing and implementing health care plans and treatment regime.
    Do rounds with the physician/medical practitioners to review condition of patients; develop nursing care plans; participate in the care of all patients in the unit.
    Evaluate patients care needs; initiate individualised nursing care plans; co-ordinate patient services.
    Prepare day / night shift documentation that reflects patient status, patient / staff ratio and problems
    Communicate with the unit manager, so that he / she is informed of activities and problems
    Perform any related tasks as requested.

    Policy and procedure development

    Provide input and standards in formulating patient care policy and procedures in the hospital

    Quality and risk management

    To ensure the provision of a safe, clean and secure environment for patients, staff and visitors.
    Aim as member of staff to optimise and maintain quality, effective and safe nursing care, within the frame of the assigned budget.
    Evaluate, set standards and monitor safe utilization of supplies and equipment

    TRANSFORMATION OF OUR SOCIETY

    Teamwork

    Actively participate as a member of a team to achieve goals
    Co-operate and collaborate with other hospital departments to provide appropriate support services.

    Education and training facilitation

    Co-ordinate with the Clinical Facilitation Department and other members of the multi-disciplinary team to meet and acknowledge the on-going educational needs of the nursing staff / student as well as the patients
    Co-operate with the Clinical Facilitators in planning, implementing mentoring and evaluation of learning experiences / opportunities for nursing staff / students
    Provide for the ongoing review, practice and in-service training of emergency procedures
    Actively participate in in-service training and orientation of new staff in the unit
    Advise and inform staff on current and revised policies and procedures

    Resource Allocation

    Allocate staff members in a manner that promotes optimal use of staff to provide appropriate nursing care for the individual patient regarding his / her needs and specialised skills needed by the nursing staff member through proper clinical judgement.
    Adjust staff levels to provide for acuity level needs

    Personal and professional development

    Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
    Keep up to date with Netcare’s evolving policies and procedures

    Build and maintain stakeholder relationships

    Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
    Develop collaborative relationships to help accomplish work goal
    Maintain and encourage effective communication and interaction within the unit, other members of the multi-disciplinary team and the public.
    Foster good interpersonal relations and public relations while interpreting / applying the philosophy, goals, objectives, policies and procedures

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    Apply via company website ( http://www.netcare.co.za ) or

     

  • Officer Business Enablement Senior Advisor Integrated Risk Management Re-Advert Sand Blaster Engineering Assistant HV Plant Secretariat Office Re Advert Learner Intern Grad Engineering – Engineering Design Senior Advisor Data Science Senior Advisor Engineering Services Medupi Power Station P&T Shift Supervisor Units

    Introduction

    Position: Officer Business Enablement Task Grade: T12 Department: Market Operator Business Unit: Energy Market Services Area of specialization: To provide an integrated and comprehensive business enablement service to the division, render excellent customer service, achieve strategic objectives, comply with relevant standards, implement and maintain management systems. Location: Simmerpan – Germiston, Gauteng

    Job description
    Skills and Competencies Required

    Behavioural:

    Customer service oriented
    Professionalism
    Ability to maintain confidentiality
    Adaptability
    Flexibility

    Leadership:

     Team Player

    Knowledge:

    System, Applications and Products (SAP) Material Requester (MR1)
    Proficiency in Microsoft (MS) Office Suite, Word, Excel, PowerPoint and Outlook
    Documentation or similar systems
    CURA or similar risk management system
    Eskom safety, health, environment, quality (SHEQ) policies and producers
    International Organisation for Standardisation (ISO) 9001
    Public Finance Management Act (PFMA)
    Ethics

     Skill:

     Advanced communication
    Customer relationship
    Take ownership of tasks and drive them through completion
    Work under pressure in meeting deadlines and changing priorities

    Key Responsibilities

    Provide a business enablement service to the divisional functional teams.
    Administer and facilitate the implementation and maintenance of management systems.
    Perform commercial, procurement and contract administration activities.
    Coordinate and implement a range of operational and administrative activities.
    Oversee the performance of outsourced services.

     Minimum requirements
    Qualification(s):

    National Diploma/National N Diploma in Human Resources / Project Management / Engineering / Science / Marketing / Business Management / Public & Business Administration at NQF6 with 240 credits.

    Experience

    Related 3 years’ experience Holistic experience in business support, office administration including but not limited to project management, training, safety, health, environment and quality (SHEQ), stakeholder management.

    Deadline:21st April,2026

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    Apply via company website ( http://www.eskom.co.za/Pages/Landing.aspx ) or

     

  • Automation Engineer

    What will you do?

    At MiWay, our purpose is to enable people to live their way. We understand that life is not just about “things” – but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it’s inspired by humans… by you.
    This is why we focus on our clients’ needs; finding new ways to simplify their lives and how they do things. We give them products, services and solutions that enable them to live and enjoy life on their own terms – in their own way.
    Agile values and principles are strongly embedded in our culture and they are at the core of how we make decisions and how we approach adding value within the company.
    We are looking for a talented, passionate Automation Engineer to design, build, and maintain our next generation of intelligent automation. You will not just build bots; you will create integrated ecosystems where AI-driven agents (Copilot) interact with customers or employees, trigger complex back-office RPA processes, and use Genesys Cloud Work Automation to orchestrate tasks across the enterprise, directly impacting the success of the employee experience and operational efficiency.
    The ideal candidate will move beyond simple task automation to design world-class, end-to-end solutions within a cross-functional Agile team. In order to achieve world-class solutions, we require team members to be open and comfortable with active participation in reviewing solutions, supporting production applications to maintain its stability and have a good problem-solving approach to understand and solve a wide range of issues.
    We are all professionals sharing the same purpose and we hold each other accountable so we can support and grow each other.

    What will make you successful in this role?

    Minimum Qualification Required

    Matric
    Relevant IT degree/diploma 
    UIPATH RPA Developer Certification
    Microsoft Certified: Power Platform Developer Associate or specific Copilot Studio training/certification.
    Genesys Cloud Certification (Professional or Associate) is a strong advantage.

    Minimum Experience

    2+ years of development exposure and/or experience
    Hands-on experience building, testing, and deploying bots in Microsoft Copilot Studio (formerly Power Virtual Agents).
    Proven experience with UiPath. 
    Deep understanding of Microsoft Power Platform (Power Automate, Power Apps, Dataverse).
    Working knowledge of SQL, APIs, AD beneficial
    Working knowledge/understanding of Workflow process development

    Deliverables include, but will not be limited to

    Intelligent Agent Development: Design and configure Microsoft Copilot Studio agents to handle complex queries and trigger automated workflows via Power Automate.
    Advanced RPA Engineering: Develop robust, scalable UiPath automation solutions for high-volume back-office processes, ensuring error handling and security standards are met.
    AI Integration: Leverage AI Builder and Copilot capabilities to extract data from unstructured documents and feed it into RPA pipelines.
    Performance Optimization: Monitor and tune the performance of the automation stack, providing technical support for integrated AI/RPA solutions.
    Technical Documentation: Maintain high-quality documentation for solution architectures, bot logic, and integration flows.

    Competencies Required

    The ability to decide when to use RPA (UI-based) vs. API-based automation vs. AI-driven Agent interfaces.
    Ability to translate technical automation logic into business value for stakeholders.
    Strong time management skills and the ability to be self-directed when needed
    Experience working in cross-functional teams with a passion for collaboration
    Solution-driven with the ability to adapt to change
    Readiness to live the MiWay values, namely: Accountability, Attitude, Energy, Freedom & Professionalism
    Innovative thinker with a customer centric mindset and the ability to build relationships.

    Apply via company website ( ) or

    careers.sanlamcloud.co.za

     

  • E-Commerce Customer Service Agent (FTC) Data Analyst Automation Tester

    Job Description

    We are looking for a dynamic and customer-focused E-Commerce Customer Service Agent to join our team. The successful candidate will be responsible for managing customer queries across multiple communication channels, ensuring a seamless and positive customer experience.

    Key Responsibilities

    Respond to customer queries via phone, email, live chat, and social media
    Resolve customer complaints efficiently and within set SLA timeframes
    Accurately capture and update customer information on CRM systems
    Provide clear, professional, and timely feedback to customers
    Escalate complex issues to management when necessary
    Maintain detailed records of customer interactions
    Ensure all queries and complaints are closed within required timelines
    Support customer retention through excellent service delivery

    Key Requirements

    Grade 12 (Matric) – essential
    Minimum 1 year experience in a customer service or customer resolution environment
    Experience in retail or e-commerce (advantageous)
    Tertiary qualification (advantageous)

    Skills & Competencies

    Strong verbal and written communication skills
    Excellent problem-solving and conflict resolution abilities
    Ability to multitask and work under pressure
    Strong time management and organisational skills
    Customer-centric mindset
    Active listening and interpersonal skills
    High level of professionalism and resilience

    Technical Requirements

    Proficiency in MS Office
    Experience with CRM systems
    Social media proficiency
    Understanding of customer service best practices
    Knowledge of the Consumer Protection Act (CPA) (advantageous)

    What We’re Looking For

    A team player with a positive attitude
    Someone who takes ownership and delivers results
    Ability to follow processes and adhere to company policies
    Passion for delivering excellent customer service

    Closing Date 22 April 2026

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    Apply via company website ( N / A ) or