Job Region: Gauteng

Job Summary

We are looking for a Communications Operations Manager acts as the “key integrator” for the global Corporate Communications & Operations function—ensuring governance, operational effectiveness, consistency, and integration across global teams and markets. This role drives efficiency, standardized ways of working, governance structures, capability building, and the rollout of next-generation communications tools, including AI-enabled processes.
You will be responsible for establishing and maintaining core operational frameworks that strengthen communication excellence across the organization. This includes governance, policy development, process optimization, capability development and oversight of AI capabilities for communications.
This position can be based in Lund, Budaors, Arganda del Rey, Istanbul, Athens, Johannesburg, Cairo, Nairobi, Lahore or Casablanca.

What you will do

Establish and Sustain the Communications Governance Framework

Maintain and continuously improve governance frameworks that ensure compliance, alignment, and consistency across global and market communication teams.
Monitor adherence to standards, brand consistency, communication protocols, and operational requirements.
Ensure governance approaches remain relevant, user-friendly, and effectively adopted across the organization.

Policies & Guidelines

Develop, update, and communicate clear policies and guidelines for all major communications disciplines.
Ensure global standards are translated into practical market ready guidance.
Partner with global communications leaders and SMEs to maintain up to date, high quality documentation.

Process Design & Optimization

Design, document, and refine core communications processes that drive efficiency, transparency, and quality.
Identify bottlenecks and lead continuous improvement initiatives across workflows such as content creation, approvals, measurement, and planning cycles.
Partner with cross-functional teams to ensure operational alignment across systems and tools.

Ways of Working (WoW)

Promote integrated, collaborative ways of working across global, regional, and market communications teams and cross functions.
Drive adoption of shared tools, platforms, and collaboration practices.
Facilitate engagement, consistency, and alignment through structured WoW frameworks, playbooks, and routines.

Upskilling & Capability Building

Identify communications skill gaps across global teams and markets.
Design and implement capability building initiatives, including training programs, toolkits, onboarding materials, and learning pathways.
Partner with global SMEs, HR/L&D, and external experts to scale learning across the organization.
Lead Communications AI Capabilities & AI Office for Comms
Serve as the lead for the AI Office for Communications, overseeing AI governance and capability building.
Enable the integration of AI-driven tools, ensuring responsible, compliant, and effective adoption across communication teams and markets.
Support teams with training, best practices, and ongoing AI readiness.

We believe you have

Professional Experience

8–10 years of experience in Communications Operations, PMO, Governance, Corporate Excellence, or a similar strategic operations role.
Experience in a large, matrixed global organization.
Demonstrated success establishing governance frameworks and enabling operational excellence.
Strong background in process design, operational efficiency, or capability-building programs.
Experience leading technology or tool adoption programs (AI experience is a strong plus).

Skills & Competencies

Strong operational mindset with a passion for efficiency and continuous improvement.
Ability to design clear, effective processes and governance structures.
Excellent communication and stakeholder management skills across global teams.
Strategic thinker able to simplify complexity and drive alignment.
Strong project management skills with experience managing multi-market rollouts.
Tech savvy, with interest in emerging communications tools, collaboration platforms, and AI technology.
High level of organization, autonomy, and ability to navigate ambiguous environments.

Education

Bachelor’s degree in Communications, Business, Organizational Development, or related field.

Ideal Candidate Profile

A connector and orchestrator—naturally builds structure, clarity, and alignment.
Passionate about operational excellence, governance, and scalable processes.
Curious and future-oriented, especially around AI-driven communications innovation.
Skilled at enabling global teams and creating cohesion across complex environments.
Proactive, analytical, and highly dependable with a strong sense of ownership.

Apply via company website ( http://www.tetrapak.com/za ) or

jobs.tetrapak.com

 

Job Advert Summary    

Join Exxaro Resources as a Data and Analytics Developer located in Centurion, Gauteng.
This permanent position offers an exciting opportunity to influence and shape the company’s data landscape.
As part of your responsibilities, you will manage master and reference data, ensure its integrity, and develop robust enterprise data architectures.
Collaborate closely with stakeholders to enhance and innovate data platforms while upholding governance, security, and architectural standards. Work in a dynamic and creative environment that emphasises collaboration and continuous improvement. At Exxaro, we are committed to excellence and providing innovative solutions.
We offer numerous opportunities for growth and professional development. Begin a rewarding career with a company dedicated to making a difference.

Minimum Requirements    

BSc Engineering (Relevant) (Essential/Minimum or)
BSc Computer Science (Essential/Minimum or)
BEng Engineering (Relevant) (Essential/Minimum or)
BEng Computer Engineering (Essential/Minimum)
Certificate First Line Management (Essential/Minimum)
Certificate in SQL Database Coding (Essential/Minimum)
3-5 years of relevant experience within a heavy industry, mining, or production environment (Essential/Minimum)
Proven technical aptitude in application programming domains and data management (Essential)
Experience working in both Agile and non-Agile environments (Essential)
Certificate of Fitness (Essential/Minimum) (To be conducted by Exxaro)
Psychometric Assessment (Essential/Minimum) (To be conducted by Exxaro)
Competence in Simulation Modelling and MS Office Relevant Packages (Essential/Minimum)
Proficiency in developing and implementing data strategies, architectures, and governance (Essential)
Strong understanding of data integrity, security, and privacy practices (Essential)
Demonstrated ability in leadership and effective people management (Desirable)

Duties & Responsibilities    

Implement data strategies to manage master and reference data effectively ensuring data integrity and consistency.
Collaborate with stakeholders to enhance and innovate data platforms while adhering to governance, security, and architectural standards.
Oversee the seamless operation of data pipelines and reporting solutions identifying and resolving any incidents or failures within agreed service levels.
Facilitate data governance by managing data forums and ensuring processes align with evolving technology and organizational standards.
Authorize data definitions and changes to ensure data management supports business requirements and security protocols.
Provide support and guidance for business applications and data products enhancing operational readiness and stabilization of data platforms.
Lead and develop team members through effective people management fostering an environment of empowerment and professional growth.
Drive continuous improvement initiatives by translating business needs into code conducting research and development to enhance performance.
Promote a safe and healthy work environment ensuring compliance with all applicable Safety Health and Environmental policies and procedures.
Ensure the availability of accurate Key Performance Indicators to support efficient production planning and decision-making processes.

go to method of application »

Apply via company website ( http://www.exxaro.com ) or

 

What will you do?

A Non-Motor Claims Adviser captures, validates and finalises contents and other various claims from client. Our Advisers within the Non-Motor Claims Department are committed to providing MiWay clients with awesome service and to making their experience enjoyable, easy and convenient.
Demonstrating an excellent knowledge of product and claim terms, rules and conditions in order to correctly advise and assist the customer.  

What will make you successful in this role?

Minimum Qualification Required : 

Grade 12/Standard 10/NQF4

Minimum Experience:

At least 1 year experience in a short-term insurance industry  
Previous call center experience with an above average performance track record

Deliverables include, but will not be limited to

Capture/Register claims on systems  
Handle administration and follow ups concerning claims.  
Liaise with clients, service providers & assessors.  
Handle and resolve queries from clients/service providers.  
Validate claims within turnaround time.  
Handling and resolving queries and problems from clients and service providers.  
Payment of claims and invoices from service providers within specific turnaround times  
Conduct all the above to the required performance and quality standards that are in place. 

Competencies Required

Excellent administration and organisational skills  
Excellent interpersonal and communication skills (verbal and written)  
Self disciplined and self motivated  
Problem solving/initiative  
Negotiating  
Tenacity and resilience  
Be an analytical thinker with an investigative instinct  
Customer service oriented  
Deadline and results oriented  
Attention to detail  
Takes ownership and responsibility  
Adaptability  
Conflict handling attitude

Apply via company website ( ) or

careers.sanlamcloud.co.za

 

CAREER OPPORTUNITY

This career opportunity is available at Santam for a Senior Underwriter in the Echelon High Net Worth department and the successful incumbent will be based in Illovo, Sandton.

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?

Underwrites policies according to the underwriting guidelines
Conduct risk assessments and decide to accept or decline risk
Rate policies in keeping with underwriting guidelines
General enquiries such as but not limited to cover, products, processes etc.
New business, renewals, endorsements and quotes
Request, obtain and/or provide brokers with all required information and/or documents
Analyse client’s portfolio
Apply effective renewal terms and corrective action on completed or unprofitable policies
File all relevant documentation electronically
Cancellations (Follow retention processes)
Refunds and Raise invoices
Adhere to company mandates
Participate and contribute in ad hoc projects
Report any suspected fraud , misrepresentation and/or dishonesty
Keep accurate record of own activities

QUALIFICATIONS AND EXPERIENCE

Matric (Grade 12)
FAIS compliant
NQF Level 4 qualification in Short-Term Insurance
Regulatory Examination Level 5 (RE5)
Minimum of 1 year administrative experience
At least 2 years’ experience in personal lines underwriting

KNOWLEDGE AND SKILLS

Strong administrative skills
Attention to detail
Excellent communication skills

PERSONAL ATTRIBUTES

Friendly disposition
Team player

go to method of application »

Apply via company website ( http://www.santam.co.za ) or

 

Job Description

Are you a highly motivated and self-driven graduate ready to make an impact in a dynamic role? Join JPMorganChase’s Corporate & Investment Bank in Johannesburg for the 2027 Jumpstart Internship Programme and take the opportunity to grow your career while contributing to our success in South Africa.
As a Jumpstart Intern at JPMorganChase’s Commercial & Investment Bank, you will gain exposure to a global leader in banking, markets, and investor services. You will join one of our lines of business in Banking, Markets, Operations, Finance, or Technology, and have the opportunity to be mentored by our professionals and leaders both locally and globally. This programme will run from January 2027 to December 2027, with the possibility of extension based on mutual agreement. Shortlisted candidates will be required to complete a 3-week Winter Internship Programme during the 2026 winter university vacation period.

Key Responsibilities:

Performs tasks and receives training as prescribed by the placement line of business
Actively participates in projects and assignments from start to completion, providing support to tasks related to the aligned line of business

Required Qualifications, Capabilities, and Skills:

Eligibility to work in South Africa
Final year (2026) degree student with a sound academic record and an average GPA of 65% (all faculties welcome)
Fluency in English
Self-starter with a can-do attitude and ability to work under pressure
Good communication and listening skills
Attention to detail, logical, and well-organized
Strong analytical and management skills, and ability to adhere to strict deadline
Not more than 12 months of work experience

Apply via company website ( https://www.jpmorganchase.com ) or

jpmc.fa.oraclecloud.com

 

Description

Book and coordinate group bookings;
Answer calls, emails or other communications from passengers and prospective passengers;
Take meaningful action against those calls (provide information, make booking changes, assistance in lost property, assistance in special needs or create new bookings);
Ensure timeous and courteous responses to client/s Verify payments made by clients, capture names and assist with group changes;
Generate and follow through with group quotations and bookings and guide clients throughout the process;
Provide feedback to management on any recurrent issues that passengers appear to be facing so that these issues may be addressed and corrected from the root cause;
Establish and maintain trust and rapport with clients through appropriate coordination of new and existing customers, ensuring exceptional customer service;
Build and maintain relationships with potential clients.

Requirements

Grade 12 or equivalent (Essential);
Call Centre experience is (Preferred);
Proficient in the Microsoft Office (Word, Excel and Outlook);
Experience using Zendesk, Phone systems, Raddix system and PayU (Advantageous);
Willingness to work overtime when required;
Must be prepared to work shifts;
Must have accurate and up to-date knowledge of FlySafair offerings.

go to method of application »

Apply via company website ( N / A ) or

 

Key responsibilities:

Provide technical leadership to translate the User Needs and Innovation ideas into feasible and cost-effective Electro-Optics systems;
Facilitate the elicitation of requirements and conduct in depth requirement analysis;
Generate the System Requirement Specifications with attainable and measurable functional and performance requirements;
Conduct EO system trade-off analysis to derive and generate design alternatives. 
Design the system architectures for Electro-Optics payload and sensors for different applications;
Generate the Verification and Validation plans for the new systems;
Lead technical members in different projects and ensure there is effective technical knowledge sharing and knowledge transfer in these diverse team;
Implement and ensure that the new system designs incorporate the Manufacturability, Reliability, Availability and Maintainability (MRAM);
Lead the development of Payload System Performance Modelling tools to support the design reviews (PDR, CDR, TRR);
Develop systems technical work breakdown structures;
Mentor and coach senior, junior, candidate researchers/engineers and pipeline within the team.

Qualifications, skills and experience:

A Bachelor of Engineering degree in mechatronics/electronics/computer/mechanical or optical engineering with at least ten years’ engineering experience, of which five years should be in systems engineering;
A Master;s degree in mechatronics, electronics, computer, mechanical engineering is System Engineering/Project Management qualifications with experience in Defence and Space systems engineering life cycle process, using SE tools will be advantageous;
Knowledge of systems engineering is fundamental to this position supported by strong systems thinking skills;
Ability to facilitate and communicate both verbal and written across technical and non-technical audiences;
Ability to lead and manage self, others and various project scopes;
Must have strong technology development and product development for commercialisation;
Must have good MS Office, Zimax Matlab skills;
Must be a South African citizen eligible for a confidential security clearance.

go to method of application »

Apply via company website ( http://www.csir.co.za ) or

candidate.csir.co.za

 

MINIMUM REQUIREMENTS: 

Bachelor’s degree/Advanced Diploma (NQF 7) in Risk Management, Financial Management, Law, Auditing, or related field. 
A minimum of 6 years’ experience in risk and compliance or enterprise risk management 
Certified Internal Auditor, or 
Institute of Internal Auditors, or 
Certified Risk and compliance Professional 
Knowledge of legislations governing the MICT is advantageous

ROLES AND RESPONSIBILITIES 

Enterprise Risk Management 

Ensure that the risk processes are applied uniformly across the MICT SETA and correct deviations. 
Recommend a protocol of risk management oversight in the MICT SETA 
Contribute towards the risk culture positioning and drive initiatives towards an ideal risk culture. 
Maintain a “Compliance Calendar” indicating the expected timelines of compliance related processes and the anticipated submission date of evidence output. 
Implement the risk appetite framework and combined assurance model. 
Monitor the strategic, operational and projects risk profiles, including risk support to management, risk awareness and assessment of adequacy and effectiveness of risk mitigations/controls. 
Provide support in risk management’s administration. 
Compile, assess and report risk information to management and the risk management committee. 
Monitor the Risk Register, analyse the quarterly audit reports and any potential changes in the environment which affect the risk profile. 
Facilitate the management of risks emanating from strategic and operational activities. 
Ensure effective and efficient business unit records management. 
Facilitate the implementation of risk management systems across business units. 
Ensure the effective use of the Enterprise Risk Management system. 

Governance, Risk, and Compliance 

Provide input into Enterprise Risk Management policies, procedures, forms and process flows. 
Implement the risk management policy framework as it relates to risk management, business continuity management, compliance, and ethics. 
Co-ordinate and manage the policy attestation requirements for all risk policies and report the results to management. 
Establish, monitor, and improve the risk governance structure and reporting requirements MICT SETA wide and at various levels within the organisation. 
Monitor policies and procedures for appropriate risk measures. 
Compile risk compliance reports on a monthly and quarterly basis. 
Be aware of governance control processes and role segregation requirements in area of accountability. 
Prepare quarterly report on the status of Risk mitigation plans. 
Ensure compliance with Enterprise Risk Management Policies, Procedures, and related Acts. 
Provide the internal and external auditors with necessary documentation timeously. 
Analyse and report on adherence to Policy, Standards and Governance Frame work across the organisation. 
Ensure that appropriate control measures are introduced to address matters raised in audit findings. 
Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. 
Facilitate and implement Enterprise Risk Management workshops. 
Ensure correct application of policies, practices, standards, procedures and legislation in the delivery of work outputs. 

Client & Stakeholder Engagement 

Promote a Risk Management culture within the organization through risk workshops and awareness sessions. 
Manage colleagues’ expectations and communicate appropriately. 
Conduct Enterprise Risk Management Systems training. 
Investigate and coordinate responses to queries and issues, implementing action plans for gaps identified and finalising reports. 
Promptly and attentively respond to customer requests and queries within established parameters and timeframes. 
Drive the risk and compliance processes and solutions with external and internal customers and stakeholders. 
Work closely with key stakeholders to provide risk and compliance insights to drive performance.
Manage stakeholder expectations and objections and maintain ongoing relationships. 
Manage short term and long-term stakeholder objectives and be able to respond to short term needs without damaging the long-term delivery requirements. 
Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution. 
Conduct induction and training workshops as and when needed. 
Liaise with internal and external stakeholders. 
Provide training and promote advocacy of risk management, compliance management, business continuity management, and fraud management. 

People Management 

Manage an effective and cohesive team through the effective management of resources. 
Contribute towards the implementation of talent acquisition, succession planning, development, and retention strategies for the unit. 
Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring, and nurturing of talent in the unit. 
Contribute towards a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives. 
Ensure the working environment contributes to improving employee engagement, recognition, and increased productivity. 
Ensure the management of poor performance and disciplinary matters in line with the MICT’s policies and procedures.  

Operational Planning 

Implement the risk management plan, fraud prevention strategy, business continuity strategy, compliance and monitoring plan.

Apply via company website ( N / A ) or

forms.cloud.microsoft