Job Region: KwaZulu-Natal

  • Facilities Officer Credit Analyst Service Centre Consultant Investment Consultant Systems Application Administrator Allocations Accountant Central Support Supervisor Investment Consultant – Gauteng

    MAIN FUNCTIONS OF THE JOB INCLUDE:

    Security

    Assist in overseeing daily security operations at head office and branches.
    Liaise with security personnel and branch managers to resolve security issues.
    Monitor guard performance, patrols, and monthly reports.
    Review and process security service invoices and payment requisitions.

    Occupational Health & Safety

    Monitor and ensure compliance with OHS regulations through audits, site visits, and regular follow-ups.
    Coordinate and document quarterly OHS meetings, fire drills, and evacuation drills.
    Maintain up-to-date OHS signage and training records across all sites.
    Prepare and submit monthly and quarterly compliance reports to the Facilities Manager and Executive Committee.
    Track and follow up on all outstanding safety issues and audit queries.

    Cleaning

    Monitoring daily cleaning operations to ensure service standards are met.
    Managing and controlling stock levels of consumables within budget.
    Coordinating additional cleaning services as needed.
    Maintaining daily staff registers and ensuring appropriate staffing levels.

    Maintenance and General Maintenance of the Building

    Assisting in the coordination of building maintenance, including electrical, plumbing, HVAC, structural checks, and pest control.
    Conducting regular inspections of air-conditioning units, generators, UPS systems, and other critical infrastructure.
    Overseeing maintenance of CCTV, alarm systems, and garden services in collaboration with relevant departments and service providers.
    Ensuring compliance with service level agreements for routine cleaning, deep cleans, and external contractor services.

    Parking Area Management including Company Pool Vehicles (Update in line with Supervisor)

    Managing parking facilities and ensuring accurate monthly fee collection and reporting.
    Maintaining cleanliness and order in basement and podium parking areas.
    Overseeing company vehicle maintenance, licensing, insurance claims, and servicing.
    Coordinating with Legal on vehicle-related incidents and managing vehicle acquisitions and disposals.
    Reviewing and authorizing auto card reconciliations and payment requisitions for vehicle expenses.

    Office Administration

    Assisting with oversight of reception, switchboard, and general office support staff.
    Managing departmental registers, mail handling, and payment requisitions.
    Providing backup support for reception and switchboard when needed.
    Monitoring debit card usage and processing monthly accruals.
    Maintaining and updating the fixed asset register and related systems.

    Courier & Document Services

    Coordinating local and international document, equipment, and goods shipments.
    Completing courier forms and maintaining a courier register.
    Tracking deliveries and reconciling courier service accounts.
    Reviewing courier service providers annually with the Facilities Manager.
    Assisting with the replication, collation, and distribution of documents as needed.
    Handling bulk photocopying, binding, and preparing Director’s packs for meetings.
    Filing documents and maintaining photocopier equipment.
    Monitoring and reporting photocopier usage to Finance.

    Stationery Management

    Ordering and purchasing office stationery, ensuring proper authorisation.
    Monitoring and reconciling stationery stock levels.
    Overseeing the ordering process via the Waltons system.
    Coordinating printed stationery orders for various departments and branches in collaboration with Marketing.

    Travel, Accommodation and Car Hire

    Assisting with the booking of local and international air travel through the travel management company and TravelIT.
    Coordinating car hire and transportation for staff as requested by HR and departments.

    Driver & Messenger Duties

    Conducting weekly checks on vehicles for roadworthiness, including oil, tyres, and cleanliness.
    Reconciling vehicle petrol card accounts and vouchers monthly.
    Handling the collection and delivery of documents, as well as transporting staff and management to meetings, branches, and the airport.

    Mail Functions

    Sorting and distributing incoming mail, ensuring dual control and accuracy.
    Recording and processing all outgoing mail, including registered, priority, and bulk mail.
    Managing the franking machine, including daily reconciliation and arranging credits.
    Handling hand deliveries, ensuring they are registered and delivered to the correct departments.
    Allocating postage costs to relevant departments and maintaining organized records

    Messenger Services

    Arranging postage and collection of mail to and from the Post Office.
    Reconciling postage and parking vouchers on a weekly basis.
    Monitoring and following up with local authorities to ensure no traffic violations for company vehicles.

    Relief Duties

    Greeting and directing visitors to the appropriate staff, ensuring a professional first impression.
    Handling hand deliveries and courier parcels, ensuring proper registration and notification.
    Maintaining the cleanliness and organization of the reception area and entrance foyer.
    Monitoring the functioning of the reception area television.

    Requirements

    QUALIFICATIONS

    BCom degree or relevant qualification
    Valid driver’s licence

    PREFERRED EXPERIENCE

     A minimum of 2-3 years within the facilities industry
    Project managements experience be advantageous

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Bakery Manager: PMB Maintenance Coordinator – Potchefstroom Millwright – Potchefstroom Site Quality Manager (Bakeries) Customer Marketing Manager: HPC Process Optimisation Engineer (Durban) Workplace Experience Student: Marketing (Bryanston) Workplace Experience Student: Marketing (Germiston) Work Experience Student: Finance (Isando) Sales Administrator

    Job Description
    THE JOB AT A GLANCE:

    Execute the bakery strategy, co-ordinate bakery operations to serve consumers and customers to drive a sustainable competitive advantage in the marketplace. Meet the business P&L targets, understanding of how the Bakery impacts the income statement and balance sheet, and build an exceptional operations team. Manage human capital to develop capability, retain talent and a develop a high performance culture in your Bakery.

    Responsibilities
    WHAT YOU WILL DO:

    Translate the bakery strategy and objectives into a business plan, working closely with cross-functional partners (Sales & Distribution, Finance, R&D, Supply Chain etc)
    Drive strategy and execution by directing and engaging with a multi-disciplinary team across functions (Marketing, Customer, Supply Chain, HR and Finance), fostering a high level of cross-functional integration with all resources driving forward the Bakery strategy and priorities
    Ensure that the overall Bakery financial performance meets target
    Implement go-to-market priority setting for General Trade (incl. sales budgets) to meet Bakeries  objectives, partnering closely with the Sales  function to drive execution across key channels, regions and service offerings
    Work with National Sales  Managers to drive activity and growth within Bakery
    Identify sales / growth opportunities through an understanding of drivers of growth
    Manage sales discounts to ensure balance of growth versus profitability
    Ensure internal controls are adhered to (baskets / balances / returns
    Drive supply chain excellence to create fuel for growth
    Ensure capability improvement through benchmarking and foster a culture of continuous improvement.
    Drive supply chain excellence to create fuel for growth
    Ensure capability improvement through benchmarking and foster a culture of continuous improvement.
    Responsible for the effective Maintenance and Engineering Management including ensuring all GMR appointments are in place and execution of CAPEX
    Maintenance and Closing out of corrective actions for internal and external audits (Risk Registers, CSA, KPMG and Other Audits)
    Ensure all safety and quality standards are adhered to across the various areas
    Identify and build meaningful relationships with all internal and external stakeholders
    Lead a team and set them up for success in the workplace and in the marketplace.
    Build a high-performance culture, foster teamwork and a winning spirit.

    Qualifications
    ESSENTIAL SKILLS & QUALIFICATIONS:

    Competencies

    Relevant Degree
    Commercial / Financial Acumen
    Good communication skills
    Managing and leading people
    Leading cross-functional teams

    Experience

    5-10 years Bakery Experience
    Logistics and Depot Management
    Financial Accounting Application (Profit & Loss Statements)
    Sales Management
    Logistics and Depot Management
    Production management

    go to method of application »

    Apply via company website ( ) or

     

  • Affiliate Program Team Leader Sponsorship Co-Ordinator Head of Operations : Food and Beverage Approvals Administrator X 2 Area Manager (Mobile) – Western Cape

    Job Description

    Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
    We have an amazing opportunity for an Affiliate Program Team Leader. Do you think you have what it takes to be our newest Purple Star?
    The Affiliate Program Team Lead will support the Affiliate Program Manager in overseeing the Hollywoodbets Affiliate Program. They will play a vital role in growing the Hollywoodbets Affiliate Program by assisting in strategic planning, reporting, and operational efficiencies within the affiliate program.

    With Hollywoodbets You Will:

    Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
    Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
    Grow with our development plans and culture that allows you to further your career.

    You Bring

    2 -3 years of experience in the digital marketing industry preferably with affiliate experience
    2-3 years of experience managing a team in an affiliate or digital marketing role
    Minimum of 2 years sales/ lead generation experience
    Valid drivers license

    A bonus to have

    Degree or Diploma in Marketing, Communication or a related field

    What You’ll Do For The Brand:

    Assist the Affiliate Program Manager in executing the affiliate program strategy, driving growth and ensuring performance goals are met.
    Supervise the Program’s marketing, communication, social media channels and content, SEO initiatives, and creative approval
    Support in developing and refining affiliate retention and reactivation strategies.
    Oversee and enhance communication and engagement with affiliates to improve program participation and effectiveness.
    Work with the Optimisation Specialist to analyse affiliate performance metrics (registrations, FTDs, clicks, conversions) and generate reports to identify trends and areas for improvement.
    Collaborate with the Marketing Coordinator to gain insights from data and apply findings to improve affiliate marketing strategies.
    Provide structured feedback and support to the Marketing Coordinator to ensure efficient operational processes.
    Work closely with the Finance team to ensure affiliate payments and commissions are processed accurately and on time.
    Conduct regular competitor analysis and industry research to identify new opportunities and innovative approaches for affiliate marketing.
    Collaborate with internal teams, including the creative, CRM, and product teams, to optimise marketing campaigns and promotional materials for affiliates.
    Assist in managing affiliate compliance and ensuring adherence to Hollywoodbets’ guidelines, policies, and industry regulations.
    Act as the second-in-command for the Affiliate Program Manager, stepping in when required and ensuring smooth operations within the team.

    Other

    Ability to work in a deadline-driven environment.
    Strong project management and problem-solving skills.
    Excellent verbal and written communication skills.
    Self-starter with the ability to work collaboratively within a team.
    Strong negotiation skills with experience in closing deals with affiliates.
    Ability to effectively manage and build client and team relationships.
    Able to succeed in and enjoy a fast-paced environment.
    In-depth knowledge of digital marketing, including social, display, and programmatic platforms.
    Advanced understanding of affiliate marketing best practices and technologies.
    Strong analytical and strategic thinking skills.
    Proficient in using data to make data-driven decisions.
    Excellent interpersonal and collaboration skills.

    What You’ll Bring To The Team:

    Ability to manage, mentor and develop team members
    Ability to implement affiliate program strategies that drive growth
    Collate and analyse reports to identify trends, performance gaps, and opportunities for optimisation.
    Keep up with industry changes, competitor strategies, and emerging technologies to enhance Hollywoodbets’ affiliate program.
    Develop and maintain strong relationships with affiliates to foster long-term engagement.
    Ensure all data, reports, and marketing materials are meticulously reviewed and error-free.
    Keep up with industry changes, competitor strategies, and emerging technologies to enhance Hollywoodbets’ affiliate program.

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Lecturer – Mathematics Faculty Officer Research Professor / Director

    Lecturer 

    Master’s Degree in any Mathematics-related field or A PhD would be an advantage.
    A minimum of 3 years’ teaching and/or industry

     Additional Recommendation

    The applicant should have a broad knowledge of first and second year Mathematics and a good research profile.
    Good communication and presentation skills
    Good organizational and planning skills
    Ability to work both independently and in a team
    Competency in Microsoft Office applications and a strong work ethic
    Experience in E-Learning

     Summary of Duties

    Management of all learning, teaching, assessment, and research matters.
    Assist in curriculum development
    Conduct research and publish in accredited journals
    Perform other duties as determined by the Head of Department

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Technician (Kokstad) Parts Salesperson (Kokstad) Marketer (Dalton) Workshop Admin Clerk (Dalton) Sales Clerk (Retail) (Val) Grain Quality, Hygiene, and Pest Control Specialist (Bethal) Miller: Wheat (Clocolan) Warehouse Controller (Clocolan) Parts Salesperson (Kwazulu Natal) Silo Manager (Mpumalanga)

    Description

    Repair and maintain agricultural and related equipment as a service

    Requirements
    REQUIRED MINIMUM EDUCATION/TRAINING    

    N2 Qualified Technician

    REQUIRED MINIMUM WORK EXPERIENCE            

    5 years’ relevant experience (including training as an Apprentice)

    KEY PERFORMANCE AREAS         

    Perform repairs and maintenance of tractors and equipment
    Build and maintain good customer relationships and ensure that customer queries and complaints are resolved within the prescribed turnaround time
    Update job cards
    Maintain a safe work environment and ensure that protective equipment is used as prescribed
    Ensure compliance with health and safety regulations

    TECHNICAL KNOWLEDGE/ COMPETENCIES          

    Valid drivers licence
    Good product knowledge in the repair and maintenance of tractors and equipment
    Good time-keeping abilities
    Communication skills

    BEHAVIOURAL COMPETENCIES 

    Willingness to work in hot areas as well as outside locations
    Good time management
    Energetic and self-motivated
    Safety cautious
    Problem analysis
    Focus on quality
    Accountability
    Ability to work alone as well as in a team
    Good customer service and interpersonal behaviour

    Closing date:

    23 May 2025

    go to method of application »

    Apply via company website ( https://afgriequipment.co.za/ ) or

     

  • HRBP – VTM

    Job Purpose

    At Vector Logistics, we believe that our people are our greatest asset, and we are looking for a dynamic, strategic HR Business Partner (HRBP) to join our team. As an HRBP at Vector Logistics, you will play a key role in aligning our people strategy with business goals, driving organizational success, and fostering a culture of engagement and collaboration. You will partner closely with business leaders and teams to provide expert HR guidance and support, implementing innovative solutions that enable the growth and success of our organization.
    To support managers and teams in business delivery through enhancing their capability to deliver Strategy into Action (SIA) components, manage their people, implement change and build relations with key stakeholders (internal and external). To utilise the talent development process and tools delivered by the Organizational Efficiency Team in order to provide and develop the diverse talent pipeline for the short term needs of the company. To collaborate with the business for the creation a high-performance culture by supporting the implementation of team and organisation design solutions. To bring HR insight (including Employee and Industrial Relations) to bear on all people related issues (people, capabilities, organisation, leadership and culture).  
    Facilitate HR service delivery to the business.To work in partnership with plant or regional managers to provide professional HR advice, coaching and solutions that support the business in the identification and management of workforce issues and major change programmes. To develop workforce plans that support the plant or region and the organisational strategy and agenda. To support the development, integration and implementation of corporate HR policy and practice. To establish and maintain effective and efficient workforce practices and relations within the plant or region. 

    Key Responsibilities

    Workforce Strategy and Plan Formulation 

    Work in partnership with the plant or regional manager to establish the HR strategies and plans necessary to support the achievement of SIA targets.  
    Work closely with managers to identify and develop future staffing and talent needs. 
    Monitor the achievement of strategies and plans and adjust, when necessary.

    Talent Attraction and Management 

    Support the activation of the talent strategy for the business by developing insight and analysis of people-related business issues and opportunities, through utilisation of the Centre of Excellence (e.g. talent management tools/processes and metrics). 
    Manage the recruitment, selection and appointment process, ensuring that the right person for the job is appointed. 
    Analyse workforce information and productivity measures and work with plant or regional managers to implement an effective performance management and appraisal system. 
    Analyse the results of the process and facilitate the implementation of interventions to improve performance results. 
    Manage the succession planning process in the plant or region. 
    Manage the employment equity of the plant or region. 
    Oversee terminations and exits according to policy guidelines. 

    Talent Development  

    Identify specific employment and development issues from workforce trends and staff feedback mechanisms. 
    Drive the implementation of training, mentoring and coaching programmes to address the identified need. 
    Monitor and assess the impact of the training on individual and plant or regional performance. 

    Workforce Modernisation  

    Act as an advocate of change and modernisation in support of business and HR strategies.  
    Identify and implement workforce modernisation (including identification of new ways of working, role redesign and improved performance measurement systems) opportunities that support effective and efficient production and operations. 

    HR Practice Management 

    Champion best practice human resource management.   
    Influence key business decisions to ensure the effective management of staff through the fair, efficient and pragmatic application of best practice.  This will include the training and coaching of managers in HR policy and practice and the monitoring and development of best practice to embrace diversity in the workforce. 
    Support the collection of HR/organisational effectiveness metrics and measurement for the business across a HR lifecycle. 
    Interface with HR service providers for delivery of core HR services to the business and monitor quality and timeliness of service provision. 
    Escalates HR service provision issues through the Functional HRBP. 

    Employee Relations 

    Lead management in employee relations and conflict resolution.  
    Manage and monitor conduct/misconduct, disciplinaries and grievances in the plant or region. 
    Advise managers on complex employee relations issues. 
    Support the business with employee and industrial relations by having knowledge of legislative requirements, an understanding of impact on the organisation and developing a relationship with the works council, unions, government, regulatory bodies and the community. 
    Encourage groups and individuals to work collaboratively by focusing on the common purpose of the team. 

    Change Management 

    Lead (and project manage) key HR initiatives and change programmes to ensure that they are delivered in accordance with agreed requirements realising effective coordination of people and resources. 
    Ensure that, as appropriate, such initiatives are embedded and the benefits realised. 
    Lead the process of staff involvement. 
    Facilitate the creation of strong communication plans to ensure clarity, understanding, and alignment of plant or regional initiatives.  
    Act as a catalyst for building organisational effectiveness within the assigned plant or region. 

    Coaching 

    Advise, coach and support managers on the wide range of staff leadership activities, ranging from the design, implementation and leadership of change programmes, to the management of individual cases, in order to ensure that all staff are managed efficiently and effectively and in accordance with organisational practice.   
    Enhance leadership capability through workforce models and development of people management skills.  
    Increase organisational competence through mediation and other techniques.  
    Support managers in fostering a supportive culture through appropriate initiatives. 
    Coach plant or regional managers on best practices of building an effective team in conjunction with the appropriate HR expertise.  
    Equip plant or regional leaders with appropriate tools and knowledge to effectively manage their teams in alignment with their short term and long-term organisational plans.  

    Administration and Reporting 

    Compile and submit management and statutory reports relating to human resource management in the plant or region. 
    Help monitor and address legal compliance issues to ensure that the organisation complies with local and national laws. 

    Key Relationships

    Internal: Employees and Line Managers
    External: Unions and Auditors
    Qualifications, Skills and Experience Required for the Job
    Degree in Human Resource Management.
    Valid Code EB drivers’ licence.
    Must have at least 5 years’ experience as a HR generalist, of which 1 must be in an advisory role.

    Skills and Competencies

    Verbal and written communication.
    Computer literacy.  
    Report writing.  
    Interpersonal. 
    Negotiation.  
    Logical thinking. 
    Problem solving. 
    Presentation.
    Administrative and organisation. 
    Development and implementation of human resources strategies.  
    Consulting skills including the ability to develop alternatives to meet business priorities.  
    Collaboration, teambuilding, and influencing skills.  
    Leadership and project management skills.  

    Attributes 

    Initiative and assertive. 
    Tolerant of stress and pressure. 
    Creative. 
    Proactive. 
    Attention to detail.
    Deadline driven. 
    People orientated.
    Able to interact at all levels of the organisation. 
    Able to plan ahead and manage time. 
    Able to prioritise.
    Managerial courage.  
    Able to embrace, lead, and manage change. 

    KPI’s 

    Operationalisation of the strategy. 
    Quality of advice and engagement with line managers. 
    Performance standards.
    Number of outstanding disciplinary cases and grievances. 
    Statutory compliance. 
    Skills gaps.
    Training impact assessment.
    Absenteeism. 
    Staff profile and presentively.
    Accuracy and completeness of records. 
    Accuracy and currency of HR data.

    Apply via company website ( http://www.vectorlog.com/ ) or

    vectorlog.csod.com

     

  • Fleet Administrator Barista Home Delivery Operations Supervisor Creditors Clerk Junior Store Manager Vryheid

    Job Description
    Job Summary:

    We are looking for a detail-oriented and proactive Fleet Administrator to join our Logistics team at the Pedros Distribution Centre. The successful candidate will be responsible for the effective coordination and administration of vehicle services, maintenance, licensing, and reporting, ensuring all fleet activities are compliant and efficiently managed.

    Key Responsibilities:

    Maintain and update the LMV Service & Mileage Tracker accurately and timeously.
    Ensure mileage is submitted weekly and monthly by all users; escalate non-compliance as required.
    Track and flag vehicle services due; manage requisitions and communicate service updates via WhatsApp or email.
    Coordinate repair and maintenance (R&M) requests, ensuring timely action and communication.
    Monitor and flag upcoming vehicle license expiries and expedite approval processes.
    Obtain quotations when required and ensure requisitions are completed before work commences.
    Book and coordinate R&M services between users and service providers.
    Follow up on R&M tasks to ensure timeous turnaround.
    Ensure full process completion from requisition through to payment.
    Distribute vehicle license discs to users/regions timeously.
    Assist with vehicle movements, admin-related deliveries, and collections when necessary.
    Keep accurate entries on the LMV Requisitions Register and update maintenance history records.
    Ensure vehicle handovers are done using the correct Vehicle Handover Pack and forms.
    Complete and file incident reports as needed.
    Collect fuel slips and reconciliations from DC Nedfleet cardholders weekly, and deliver to Finance.
    Deliver Nedfleet slips to Head Office and ensure they are scanned and recorded.
    Support ad hoc departmental tasks and national vehicle movements when required.

    Qualifications & Experience:

    Matric (Grade 12)
    Previous administrative experience required
    Proficient in Microsoft Office Suite

    Behavioural Competencies:

    Attention to Detail – Ensures accurate data and record-keeping.
    Safety Awareness – Adheres strictly to health and safety protocols.
    Reliability & Punctuality – Consistently meets deadlines and maintains attendance standards.
    Teamwork & Collaboration – Works effectively with internal and external stakeholders.
    Adaptability & Problem-Solving – Responds constructively to operational changes and challenges.

    go to method of application »

    Apply via company website ( ) or

     

  • Key Accounts Associate (External Sales) (Newcastle) Key Accounts Associate (External Sales) (Strubens Valley) Key Accounts Associate (External Sales) (Fourways)

    Description
    What we are looking for:

    We are looking for an experienced, go-getter & passionate Key Accounts Associate to maintain and develop business orientated relationships with existing and new clients.

    Who we are:

    We are a leading manufacturer, importer and distributor of products in the engineering industry more specifically electrical, electronics, pumps, tools and solar.

    What the role is about:

    Getting the sale using various sales methods;
    Forecasting sales;
    Developing “out of the box” sales strategies/models and evaluating their effectiveness;
    Evaluating clients’ skills, needs and building productive long-lasting relationships;
    Maintain accurate and complete client account information.

    Responsibilities:

    Generating new leads, developing existing client base and foster relationships between ACDC and clientele.
    Handling of client enquiries.
    Meeting and/or exceeding sales targets.
    Understanding of the marketplace relative to product offering and client base demographics.
    Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores.
    Assist in the development of product launch programs, formulation of client days and product awareness campaigns within the client portfolio.
    Training clients on products (as and when required).
    Executing sales strategies.
    When required, giving sales presentations to various levels of audiences.
    Managing employer’s expectations, client relationships and providing these with excellent service and support.
    Providing feedback regarding suggestions for improvement and market research.
    Ability to deal with and respond to high volumes of emails.
    Quotation formulation and follow ups.
    Attending Sales Meetings and providing the necessary information/statistics etc.
    Planning as well as submission of weekly calls and reporting on weekly activities.
    Client account maintenance.
    Analyzing the current marketplace and ensuring feedback is given regarding important market and competitive information.
    Attending of ad hoc training sessions.

    Requirements

    Experience/knowledge in Sales Environment (Preferable: Electrical Manufacturing)
    3 – 5 Years in same/similar role.
    Electrical or similar Technical Qualification (Advantageous).
    Aptitude to absorb Product Knowledge (Technical).
    Proven Marketing and Sales competencies + ability to analyze market and formulate new strategies.
    Ability to establish and foster new business relationships and provide training to clients.

    go to method of application »

    Apply via company website ( https://acdc.co.za/ ) or

     

  • Quality Technician Artisan Aide – Electrical

    Job Specification/ Requirements:

    Manage and maintain detailed – Claims register for Customers
    Manage and maintain detailed claims register for suppliers.
    Maintain and understand customer specific requirements
    To investigate failures at customers and complete reports on reason for failure, is it due to product or installation processes.
    Inspection on roofs be able to work on heights and be able to walk on roofs.
    To test material that has failed at customers.
    To send material for external testing to determine reasons for failure
    To liaise with Operations on failures and corrective actions
    Retrieve and test retention samples.
    To liaise with Sales team on immediate and long term actions on resolutions for claims.
    To set up supplier meetings and document minutes
    To assist SCM on quality requirements to Suppliers on SLA

    Education/Qualification & Experience

    Minimum

    Diploma in Mechanical or Industrial Engineering
    Knowledge of Coil processing and forming – Roof installation and on-site profiling. Must be able to work at heights and be able to travel to sites.

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Head of Workforce Product Owner Head of Skills Development, ETQA and Funding Dialler Manager Head: Talent Acquisition

    The detail

    This position will: Workforce Planning and Staffing:

    Develop and implement workforce management strategies to ensure optimal staffing levels, including forecasting call volumes, transactional data, and trends.
    Manages creation and maintenance of accurate long-term and short-term staffing plans to meet service level and customer satisfaction targets.
    Work across multiple areas to manage recruitment, hiring, and onboarding processes to ensure an adequate pool of qualified candidates.
    Build and manage an optimal workforce planning team

    Forecasting and Budgeting:

    Work closely with finance and operations teams to develop accurate budget forecasts related to workforce management.
     Contribute to budget planning and ensure adherence to budgetary constraints while maintaining operational excellence.
    Drive short, medium and long-term forecasting to ensure financial targets are met.
    Ensure the achievement of projected financial targets for the business. Team Leadership and Development:
    Lead, mentor, and motivate a team of workforce scheduling management professionals.
    Foster a positive work environment that encourages collaboration, innovation, and continuous improvement.
    Ensure the provision of training, coaching, and performance feedback to team members to enhance their skills and knowledge.

    Communication and Collaboration:

    Work closely with call centre managers, supervisors, and agents to align staffing plans with business needs.
    Communicate effectively with stakeholders about workforce performance, challenges, and recommended solutions

    Continuous Improvement:

    Proactively identify opportunities to optimise processes, reduce costs, and enhance the customer experience.
    Drive initiatives to implement best practices and innovative strategies in workforce management.

    Forecasting Accuracy Improvement:

    Lead initiatives to refine forecasting methodologies and enhance the accuracy of call volume and staffing predictions.
    Ensure the implementation of advanced analytics and modelling techniques to improve forecast precision.

    Change Management:

    Drive change management initiatives related to workforce management processes and tools, ensuring smooth transitions and minimal disruption to operations
    Partner with HR to manage the impact of changes on employees and address any concerns. Business Continuity Planning: · Participate in the development and maintenance of business continuity plans that outline strategies for maintaining staffing levels and service quality during emergencies or disruptions.

    Data Analysis and Insights:

    Utilise data-driven insights to recommend process improvements, cost-saving measures, and performance optimisation strategies.
    Present regular reports and updates to senior management, highlighting workforce performance and key trends.

    Regulatory Compliance:

    Stay current with labour laws, industry regulations and compliance requirements to ensure workforce management practices are aligned.

    Innovation and Technology Adoption:

    Stay abreast of industry trends, emerging technologies, and best practices in workforce management.
    Leverage workforce management software and tools to optimise scheduling, forecasting, and performance tracking.
    Drive efforts to integrate new tools and technologies that enhance workforce optimisation and operational efficiency.
    Enforcing best practices within the contact centre operations.

    Education and training:

    Professional certification in workforce management, such as:
    Certified Workforce Planning Professional (CWPP)
    Workforce Management Professional (WMP)
    Contact Centre Workforce Management (CCWFM)

    Experience:

    Minimum 9 years relevant experience in a similar role
    Experience analysing data and using statistical modelling for forecasting and scheduling.
    Experience working in call centre operations.
    Experience in workforce management systems, policies, and procedures
    Proven experience with budgets and financial analysis

    go to method of application »

    Apply via company website ( http://www.ignitiongroup.co.za/ ) or