Job Region: Gauteng

  • Junior Functional Coordinator Marketing Consultant Telesales Consultant Product Manager (Senior) Behavioural Business Analyst Coordination Manager

    Key Purpose

    To Serve as a point of central coordination of functional development through research and best practice, whilst delivering the strategic initiatives working across the MSOI businesses and departments, supporting the day –to –day management of operational activities.

    About DiscoveryAreas of responsibility may include but not limited to

    Overseeing the success of the division by liaising with major stakeholders in the business
    Support a team of Associate Specialists and develop and maintain support structures to deliver on the strategic objectives of AHH
    To provide functional support and coordinate processes and projects
    Analyze reporting and facilitate solutions to improve efficiency and client experience
    Pro-actively identifying and implement/facilitate opportunities for process improvement.
    Facilitate and provide input on projects
    Engagement and collaboration with a wide range stakeholders within the business in order to optimize the service delivery model
    Holistically support the various business models through extended networking and collaboration, driving best practices, consistency and value across the business in support of business outputs
    Identify where processes are either outdated, not optimal or do not exist and ensure business processes (SOPs) are created for all new initiatives.
    Lead process review task teams to ensure relevant and optimal processes exist for all query types
    Design, communicate and implement new processes across all teams
    Provide input and sign-off on new processes that could affect the functions
    Ensure that shared business content is up to date and relevant
    Liaise with Quality management to ensure that standards up to date and relevant
    Engage MI data sources to ensure that reporting for the relevant activity is up to date
    Support Administration of Forums, project documents, action logs and minutes to ensure they are updated.
    Review existing templates and have new templates created where there is a business needAnalyze trends and data to identify inefficiencies and provide solutions to inefficiencies
    Facilitate and implement solutions to improve efficiency of functions
    Assist with consolidating data and compiling management reports, dashboards and ad-hoc reporting
    Compile weekly/monthly reports for general tracking, projects and initiatives
    Attending operational, project and forum meetings
    Communication material input, review, sign off
    Relationship building and management with service areas and other internal clients
    High level query resolution from all stakeholders
    Analyzing spreadsheets and data across the board
    Involvement in adhoc, annual and year end campaigns/projects
    Collaboration with key stakeholders

    About Personal Attributes and Skills

    Ability to make prompt, clear decisions, which may involve tough choices and considered risks
    Exceptional interpersonal and networking skills at different levels
    Strong analytical ability with numerical and qualitative data
    Coaching and people development skills
    Decision-maker with a solution-oriented approach, who is able to identify, drive, and implement effective decisions
    Dynamic, strategically minded visionary who adapts to changing circumstances
    Identifies opportunities for continuous improvement in the organization

    Education and Experience

    About DiscoveryThe following are essential criteria for the position

    Experience:

    Minimum 2 years Health experience
    Project administration/ initiatives experience
    Team Leader experience advantageous

    Knowledge and Skills: 

    Product and process knowledge
    Intermediate Excel knowledge
    Excellent Written and Verbal Communication

    The following knowledge and skills will be advantageous:

    MS office with advanced excel skills advantageous
    Experience in analyzing data
    Foreign Language proficiency, especially French and/or Portuguese
    Prior exposure to working with multinational teams
    Willingness to travel on the African Continent or internationally when required

    Education: 

    Matric Pass
    Bachelors Degree advantageous

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  • Spitz – Permanent Store Assistant – Golden Walk, Germiston Senior Accountant – 3 Months Contract CA (SA) Spitz – Permanent Store Assistant – Menlyn, Pretoria

    Your Role:

    As a Permanent Store Assistant, you will provide unparalleled service, support sales success, and uphold our brand’s reputation through meticulous stock and cash management. 

    Key Responsibilities:

    Cash Control & Accuracy

    Perform cash desk duties with precision, ensuring zero variances
    Manage daily cash control and banking processes
    Handle manual transactions accurately and efficiently 

    Stock Management & Organisation

    Execute daily stock procedures to maintain store excellence
    Manage customer orders with efficiency and attention to detail
    Conduct weekly stock counts and ensure storeroom organisation
    Complete shoe pairing exercises to maintain display and stock integrity 

    Customer Service & Sales Support

    Deliver a premium shopping experience by offering expert product knowledge
    Build strong customer relationships through attentive service and styling advice
    Maintain a high level of professionalism and enthusiasm to reflect our brand’s values 

    What You Need to Succeed:

    Matric / Grade 12 (essential)
    6 months – 1 year of retail experience (luxury or fashion retail preferred)
    A passion for high-end fashion, footwear, and customer engagement 

    Additional Skills & Attributes:

    Strong numerical ability and accuracy in handling transactions
    Ability to meet deadlines in a dynamic retail environment
    A detail-oriented mindset to uphold brand standards
    A team player who thrives in a collaborative setting
    A natural ability to build relationships and engage with customers 

    Closing Date 26 February 2026

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  • Specialist: Customer Experience Senior Specialist: Systems – SAP (Fixed Term Contract) Specialist: Business Systems – SAP (Fixed Term Contract) Senior Specialist: System Engineer (Fixed Term Contract) Office Manager Ops Manager: Customs x4 Business Area Lead: Criminal Investigations Project Coordinator Senior Specialist: Engineering – Innovation x4 (Fixed Term Contracts) Compliance Risk Analyst Business Area Head: Acquisition Management

    Job Purpose

    To ensure that SARS effectively bridges the gap between customer needs, as expressed through customer service experience, services offered, service recovery and feedback. The unit is responsible for creating designs that are both functional and provide a seamless taxpayer and trader experience. This role focuses on enhancing customer experience through improved service obsession and voluntary compliance by ensuring the effectiveness of tax process value chain.  In partnership with other internal and external stakeholders it ensures that the designed solutions improve service across Customer Experience, User Experience, Employee Experience, and User Interface. These solutions are based on consolidated feedback from customers, ensuring that designs are intuitive and enjoyable to use.

    Education and Experience

    Minimum Qualification & Experience Required

    Bachelor’s Degree / Advanced Diploma in Business Administration/Management/Marketing/Commerce/Psychology/ Marketing/Operations Engineering (NQF 7) with 8 – 10 years’ experience in Customer Service, Business / Operations Management and Service quality management, of which 3 – 4 years at a Junior Specialist level.

    #Alternative                                                      

    Senior Certificate (NQF 4) or Matric 15 years Customer Service/ Business / Operations Management and Service quality management experience, of which 3 – 4 years at a Junior Specialist level.

    Job Outputs:

    Process

    Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
    Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
    Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
    Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
    Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
    Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
    Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
    Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
    Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
    Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
    Analyse customer feedback, behavioural data, and pain points to drive design decisions and collaborate with stakeholders to define CX goals.
    Conduct qualitative and quantitative research to gather input from employees about customer experiences/ Experience (CX), User Experience (UX), Employee Experience (EX), and User Interface (UI) and identify opportunities for improvement. Conduct user research, customer journey mapping, persona development, and experience audits.
    Define and drive Customer Experience (CX), User Experience (UX), Employee Experience (EX), and User Interface (UI) usability studies to determine ease of doing business with SARS’s systems across channels.
    Define and drive CX performance metrics in alignment with government service delivery standards.
    Develop a tactical plan for successful NES/NPS/Customer Experience and Satisfaction metrics rollout and management.
    Developing a deep understanding of customer needs/insights for the development of and self-service user experience/ customer Experience (CX), User Experience (UX), Employee Experience (EX), and User Interface (UI).
    Drive customer experience benchmark studies with relevant revenue authorities to continuously improve value to customers.
    Evaluate and track Voice of Customer (VoC) feedback drawn across sources to identify customer pain-points and define opportunities to improve.
    Lead end-to-end journey mapping for various taxpayer segments (e.g., individuals, SMEs, corporations) channel and product to unlock/ Identify pain points across tax filing, payment, compliance, and inquiry processes.

    Governance

    Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

    People

    Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
    Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

    Finance

    Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

    Client

    Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
    Participate in the specialist practice community and contribute positively to organisation knowledge management.
    Provide authoritative, specialist expertise and advice to internal and external stakeholders.

    Behavioural competencies

    Accountability
    Analytical Thinking
    Attention to Details
    Commitment to continuous learning
    Conceptual Ability
    Customer Orientation
    Customer Service
    Expertise in Context
    Honesty and Integrity
    Fairness and Transparency
    Organisational Awareness
    Problem Solving Awareness
    Trust
    Stakeholder Engagement and Management
    Respect

    Technical competencies

    Business Interaction
    Business Knowledge
    Continuous Process improvement
    Creative and Innovative Thinking
    Customer Relationship Management
    Data Collection and Analysis
    Efficiency improvement
    Functional Policies & Procedures
    Influencing Through Communication
    Reporting

    Compliance Competency

    GOC Secret

    Advert Closing Date:  8 March 2026

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  • Finance Administrator

    Job Advert Summary    

    To provide an efficient, accurate and effective day to day finance transactional recording service and participate as needed in division-wide initiatives by contributing expertise and Knowledge within own area of responsibility.

    Minimum Requirements    
    Qualifications

    Grade 12 and Finance Related Certificates

    Ideal 

    Diploma in Finance or Bookkeeping

    Experience

    3-5 Years Finance clerical and finance experience

    Duties and Responsibilities    
    Finance Department

    Cashbook reconciliations.
    Reconciliation of petty cash.
    Reconciling of debit orders.
    Administrating the cell phone contracts.
    Administrating the cellphone claims.
    Reconciling travel agencies.

    Finance Administration

    Processing invoices. 
    Processing debit orders.
    Processing payments including claims and international payments.
    Processing of payments on the Nedbank Business website.
    Processing cashbook transactions.
    Allocation of payments to creditors and debtors.
    Processing of petty cash transactions.
    Processing credit card transactions.

    Finance Audits

    Provide backup assistance for other members of the finance team. 
    Assist with Finance Audits.

    Ad-hoc duties

    Perform any reasonable task as and when required by the Line Manager.

    Apply via company website ( N / A ) or

    sasria.erecruit.co

     

  • Management Accountant: Finance (Centurion)

    Description

    To be the custodian of the integrity of management accounting information and the budget process, including all related processes, reporting critical matters to senior management. Provide value add in designing processes and systems to ensure efficient processes, ensuring optimal governance and risk management.   

    Requirements

    BCom (Accounting / Management Accounting / Financial Management / Accounting Sciences) OR related Finance or Accounting or Management Accounting qualification.
    Membership with a professional accounting institution will be an added advantage, e.g., CIMA (Chartered Institute of Management Accountants) / ACCA (Association of Chartered Certified Accountants) / SAICA (South African Institute of Chartered Accountants) / ACCA (Association of Chartered Certified Accountants) / SAIPA (South African Institute of Professional Accountants.
    Management accounting experience – at least 8 years
    Public sector experience – at least 5 years
    Project cost accounting and reporting experience – at least 5 years
    Full budget cycle management experience – at least 5 years
    Stakeholder management experience – at least 3 years
    People management experience at least 3 years
    Advanced Excel level
    Passion for process improvement and ensuring a strong control environment.

    Internal closing date: 04 March 2026

    Apply via company website ( https://www.tcta.co.za/ ) or

    tcta.mcidirecthire.com

     

  • Maintenance Manager- Protea Hotel Fire & Ice! by Marriott? Pretoria Menlyn Guest Experience Expert (Night Auditor) – Protea Hotel by Marriott Mowbray Sous Chef- Protea Hotel Fire & Ice Cape Town Mgr-Reservations_SA Assistant Food and Beverage Manager- Protea Hotel by Midrand Finance Manager- Protea Hotel by Marriott Midrand Supervisor (Front Office) – Protea Hotel by Marriott Midrand Reactive Reservations Supervisor Guest Experience Expert (Front Desk Agent) – African Pride Melrose Arch, Autograph Collection® F&B Service Expert_SA (Silent Barista) – Protea Hotel Fire & Ice! by Marriott® Johannesburg Melrose Arch F&B Service Expert_SA (General Attendant) – Protea Hotel Fire & Ice! by Marriott® Johannesburg Melrose Arch Guest Experience Expert (Front Desk Agent) – Protea Hotel Fire & Ice! by Marriott® Johannesburg Melrose Arch AsstMgr-Operations_SA

    JOB SUMMARY

    Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

    CANDIDATE PROFILE 

    Education and Experience

    High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

    OR

    2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

    CORE WORK ACTIVITIES

    Managing Engineering Operations and Budgets

    Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
    Ensures regulatory compliance to facility regulations and safety standards.
    Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
    Develops specifications and requirements for service contracts and administers such contracts to support building needs.
    Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
    Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
    Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
    Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
    Ensures fire crew has complete understanding of all procedures, equipment and alarms.
    Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
    Conducts guest room and common area inspection to ensure guest satisfaction.
    Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
    Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
    Selects and orders or purchasing new equipment, supplies, and furnishings.
    Manages parts and equipment inventory.

    Maintaining Property Health & Safety Standards

    Ensures building and equipment licenses and certifications are current.
    Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).
    Assists in fire prevention programs and emergency preparedness
    Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
    Follows proper key control guidelines in loss prevention and in the property.

    Ensuring Exceptional Customer Service

    Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
    Empowers employees to provide excellent customer service.
    Establishes guidelines so employees understand expectations and parameters.
    Ensures employees receive on-going training to understand guest expectations.
    Observes service behaviors of employees and providing feedback to individuals and or managers.
    Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
    Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.
    Strives to improve service performance.

    Conducting Human Resources Activities

    Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
    Interviews and hiring management and hourly employees with the appropriate skills to meet the business needs of the operation.
    Ensures employees are treated fairly and equitably.

    MANAGEMENT COMPETENCIES 

    Leadership

    Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace.   
    Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
    Problem Solving and Decision Making – Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
    Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

    Managing Execution

    Building and Contributing to Teams – Actively participates as a member of a team to move the team toward the completion of goals.
    Driving for Results – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
    Planning and Organizing – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

    Building Relationships

    Coworker Relationships – Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
    Customer Relationships – Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards. 
    Global Mindset – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

    Generating Talent and Organizational Capability 

    Organizational Capability – Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit. 
    Talent Management – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

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  • Principal Product Marketing Specialist

    Your day at NTT DATA

    The Principal Product Marketing Specialist is a highly skilled subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace.
    The Principal Product Marketing Specialist collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlight the value of company products and/or services in the market.
    This role ensures that the Sales and GTM functions are informed, trained and enabled to sell the product or service and may at time play a key role in coaching and mentoring less experienced team members to achieve team and individual KPIs.

    Key responsibilities:

    Develops specific marketing plans and activities for products and/or product lines to establish, enhances or distinguishes product placement within the competitive arena.
    Contributes to the development and execution of a value proposition and messaging strategy for products in their portfolio.
    Converts the technical positioning of the product into key market messages, positioning collateral and sales tools prior to the launch of a new product.
    Articulates product propositions to clients and internal stakeholders, such as sales and consulting teams.
    Supports market positioning programs and activities that are product related, thereby clearly positioning the company and the product in the market.
    Creates client marketing/reference content such as datasheets, case studies, videos and references.
    Creates product presentation content that communicates the unique selling points, features and benefits of the product or solution.
    Works with internal teams to define and develop the required communication, training and other collateral that will enable the sales force to sell a particular product.
    Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs.
    Contributes to the development and provision of collateral, training and sales incentives that will encourage our sales partners to promote and sell our product.
    Defines and executes local marketing strategies and programs for specific products as aligned to strategy.
    Influences the development of product go-to-market programs, initiatives and campaigns to drive awareness, interest and demand for the product.
    Tracks and monitors the success of the program on a scorecard or dashboard that reflects the associated metrics.
    Conducts primary market research in the form of competitive, segment and client behavior.
    Conducts marketing reviews to investigate the success of marketing initiatives and programs.

    To thrive in this role, you need to have:

    Excellent collaboration and engagement skills to effectively interact effectively with senior level stakeholders.
    Excellent business and commercial acumen.
    Excellent interpersonal skills to drive campaigns, value propositions and marketing messages.
    Excellent coaching and mentoring skills.
    Excellent technical writing skills with a creative flair.
    Strategic thinking ability to be able to think longer term impacts of marketing programs.
    Ability to implement sustainable and practical solutions in the business.
    Ability to present information in a clear, concise manner.
    Excellent analytical ability with strong attention to detail.
    Extended specialist knowledge of product marketing methodologies and best practices.
    Extended knowledge and understanding of all relevant industry standards.
    Excellent written and verbal communications skills.
    Ability to work with and manage many projects within the required deadlines.
    Extended familiarity with product marketing tactics (e.g. integrated marketing campaigns).
    Extended knowledge of web analytics tools (Google Analytics, WebTrends).

    Academic qualifications and certifications:

    Bachelor’s degree in business, marketing, communication or relevant field.

    Required experience:

    Extended experience in a product marketing role preferably in the high-tech industry.
    Extended experience in launching new high-tech products and communicating benefits.
    Extended demonstrated experience managing complex projects and executing on marketing.
    Extended experience working with ICT solutions.
    Extended project Management experience.
    Extended experience in software or technology B2B product marketing.
    Extended experience launching new technology products or solutions.
    Extended experience in conducting market analysis, developing market messaging, and communicating benefits.

    Apply via company website ( ) or

    careers.services.global.ntt

     

  • Regional Training Officer Field Technician – Mafikeng

    KEY PERFORMANCE AREAS

    Execution of Training and Assessments

    Facilitate and provide support of identified learning interventions
    Number of learners that complete the required  training programmes
    Learner achievements recorded and input provided to training system and report
    Implement and monitor learner rating systems.
    Liaise with management around learners performance
    Customer requirements met  in specific training interventions at regional centres/branches
    Plan and schedule learning interventions both technical and behavioural to meet region needs with focus on core skills identified

    Training Provider Accreditation Maintained

    Compliance to SASSETA/ TETA  requirements
    Training provider accreditation status maintained
    Learner achievement reports maintained
    Assessment and moderation reports submitted
    Skills programmes certified
    Submit annual audits as per SETA/PSIRA requirements
    Implement actions to ensure accreditation of the Training Centres

    Maintain Proper Record Keeping/Admin

    Ensure that expense mandates follow audit procedures
    Ensure an effective Training Administrative Service
     Assess competency against learning outcomes of operational employees and provide proof of assessments
    Submission of weekly training reports

    Health and Safety

    Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
    Participate in safety forums created by the company for example safety meetings and safety talks
    Report all safety incidents to the relevant people
    Discuss all safety incidents
    Follow-up on any activities assigned through safety meeting/committee/representative/management
    Attend safety education and refresher programs
    Comply with safety policies and procedures at the workplace
    Distribute safety information as and when required
    Wear protective clothing all the time

    MINIMUM REQUIREMENTS

    Qualification and Experience

    3 Years working experience in Psira/Sasseta training environment
    3 years relevant operational experience (CIT/Armed Response/Security would be highly recommended)
    Diploma in ODETDP Level 5
    Sound understanding of relevant statistical information and the reporting thereof
    Previous experience in the planning, facilitation monitor and control of technical and behavioural learning interventions
    Preference code EC (10) Valid driver’s License
    Valid Firearm Competency Certificate
    PSIRA Instructor Grade A essential
    Firearm Instructor and Range Officer essential
    A good understanding of relevant national qualifications and unit standards will be beneficial, but not essential

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    Apply via company website ( http://www.g4s.co.za/ ) or

     

  • Investigator Internal Control Client Services Consultant Administration (Validations) Consultant Quality Assurance Consultant Business Support Assistant Senior Specialist: Delivery Quality and Stability Senior Specialist: Release and Quality Management Executive Personal Assistant Receptionist Lead Generator Broker Quote Administrator Channel Analyst Broker Consultant and Investment Specialist (Durban) Area General Manager (glu)

    Job Advert Summary    

    The incumbent will be responsible for the investigation of fraud and will form part of the PPS Short Term Insurance Investigations Team with sound knowledge of Life Insurance, Internal Control/Forensics area. The incumbent will report to the Technical Operations Manager in the STI Business.
    This position calls for someone with extensive experience in civil and criminal investigation related to white-collar crime, especially in the long-term insurance industry.  As PPS Insurance Company is a professional company dealing with professionals, the successful candidate would have to suit these criteria and the incumbent will have to sign and abide by the Forensic code of ethics.  It will be expected from the successful candidate to travel with own reliable vehicle from time to time and sometimes on short notice.

    Minimum Requirements    
    Education:

    Preferred or relevant Bachelor’s Degree in Forensic or equivalent
    Certified Fraud Examiner (CFE)
    Relevant post graduate degree will be advantageous

    Experience:

    5 years’ experience in similar role
    Experience in working in the insurance or banking environment.
    Experience in conducting internal forensic investigations.

    Knowledge and Skills:

    Strong communication skills (written & verbal)
    Strong networking and relationship building (Internal & external)
    Strong analytic and problem-solving skills
    Adaptability to different stakeholders, audiences, and environments
    Data analysis (conversant with pivot tables and other analysis tools)
    Ability to evaluate, identify and assess trends and patterns requiring further investigation
    Ability to present case using the relevant presentation tools
    Interpersonal skills to persuade and ensure compliance with established methods, models and concepts of investigation, to discussion among authorities involved in an investigation and reconcile differing interpretation of evidence
    Ready to work in a challenging environment.

    Competencies:

    Advanced forensic investigation capability and strategy implementation
    Identification of fraudulent activity / behaviour
    Formulation of investigation with other stakeholders (Audit/HR/Insurance)
    Adapting and responding to change
    Commercial Acumen
    Persuading and Influencing
    Deciding and Initiating Action
    Collaboration

    Duties and Responsibilities    

    Must provide assistance in detecting and investigation of fraud and suspected fraud and abuse within PPS Group, from initiation to finalisation of court cases. This would include the interviewing of witnesses and suspects as well as the examination of supporting evidence and documentation     
    Assisting with the investigation of leads received via the Fraud Hotline and any other communication channels. 
    Monitor the fraud mailbox and register cases on the case management system (excel document).
    Conduct specialised forensic investigations of internal staff and others to identify fraud and recover funds.
    Ability to assess and interpret evidence, maintaining the integrity of the investigation, evaluating results and determining cause, analyse the circumstance and make valid recommendations.
    Contact banks to block accounts and recover money lost as a result of fraud.
    Must be able to perform investigations in such a way that the image of PPS is not detrimentally affected.
    Execute and actively participate in complex investigations
    Conduct Internal Auditing on claims, processes, service providers, etc.
    Look at processes of Prevention and Deterrence of Fraud
    Consolidation of evidence and compilation of forensic report.
    Attend and presenting evidence at a disciplinary hearing.
    Compiling case dockets for criminal prosecution.
    Produce an investigative reporting and tracking of criminal cases
    Attending and presenting evidence in a court of law.

    Dedaline:27th February,2026

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  • Risk and Compliance Specialist

    Job Purpose    

    The Risk & Compliance Specialist will lead the implementation, integration and optimisation of AirChefs’ Enterprise Risk Management (ERM) and compliance frameworks. You will play a strategic role in ensuring that the company operates in line with legislative, regulatory and internal governance requirements—supporting long-term sustainability, operational excellence, and stakeholder confidence.
    This role requires a seasoned professional able to partner with business leaders, analyse trends, influence decisions, and provide insight-driven recommendations that enhance organisational resilience.

    Principal Accountabilities    

    Strategic Leadership
    Contribute to the development and execution of the company’s Risk & Compliance Strategy.
    Lead the conceptualisation, implementation and continuous improvement of ERM methodologies, policies and procedures.
    Conduct environmental and trend analysis to identify emerging risks and regulatory requirements.

    Operational Risk & Compliance Management

    Implement robust risk management processes across the business.
    Conduct strategic and operational risk assessments and ensure effective monitoring, reporting and mitigation.
    Oversee compliance with national legislation, corporate governance standards (PFMA, King Code, etc.) and internal policies.
    Support the development and monitoring of business continuity frameworks.
    Ensure timely, accurate reporting to EXCO and other key stakeholders.

    Stakeholder Engagement

    Build strong internal and external relationships to enhance risk awareness and compliance culture.
    Provide expert advice to business leaders on risk responses, policy development and compliance obligations.
    Conduct training and awareness sessions on regulatory updates and compliance standards.

    Governance & Controls

    Maintain and enhance internal controls, ensuring alignment with best practice in GRC.
    Manage governance structures, audit requirements and performance standards for ERM and compliance.
    Support investigations, disciplinary processes and enforcement of compliance breaches.

    Qualifications & Experience    

    Bachelor’s Degree in Legal, Commercial, or related field (NQF Level 7).
    Postgraduate qualification in Risk Management, Financial Management or Law (NQF Level 8) is an advantage.
    8 years’ experience in Risk or Compliance Management, with at least 5 years at senior management level.
    FMCG or regulated industry experience is highly advantageous.
    Strong knowledge of regulatory frameworks, corporate governance, budgeting processes and ERM systems.

    Knowledge and Skills    

    Strategic thinking & analytical ability
    Strong leadership & influence
    Stakeholder engagement & communication
    Risk management expertise
    Change management capability
    Problem-solving & decision-making
    Report writing & presentation skills
    Financial and commercial acumen

    Attributes    

    Audit results management
    Reports in accordance with required standards
    Stakeholder Management
    Contingency planning
    Legislation adherence
    Implementation progress monitored and recommendations
    Solution appropriateness, alignment and effectiveness
    Policy& procedure implementation
    % implementation against plan
    Effectiveness of practices and initiatives

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