Introduction
To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.
Job description
Job Objectives:
To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
To manage adverse events and emergencies in a professional and effective manner
Knowledge:
Financial and commercial acumen
Integrity
Ability to work independently
Confident and engaging
Customer service orientated
Proactive
Attention to detail
Computer Literacy (MS Office, including outlook, word and excel)
Marketing and selling skills
Time management
Skills:
N/A
Competencies:
Essential:
Delivering Results and Meeting Customer Expectations
Persuading and Influencing
Relating and Networking
Desirable:
Planning and Organising
Adhering to Principles and Values
Following Instructions and Procedures
Entrepreneurial and Commercial Thinking
Minimum requirements
Experience:
Essential:
A minimum of 3 years practical experience in a broad range of nursing disciplines, preferably Community Health, Primary Health and Midwifery
Desirable:
Unisolv and Allegra
Education:
Essential: Registered Nursing Practitioner with SANC
Essential: 3 year Diploma in Nursing or the 4 year degree
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