Job Region: Western Cape

Responsibilities:

This is a manual testing role and your key responsibilities and accountabilities include:

Lead all aspects of quality assurance, including establishing metrics, applying industry best practices, and developing new techniques to ensure quality goals on assigned projects.
Participate in requirements walkthroughs and product design sessions, providing input on potential issues and developing comprehensive test plans.
Create and execute manual test scripts using Test Management tools (e.g., X-Ray), perform test execution, and manage defects according to commitments.
Contribute to continual QA process improvement efforts, including reviewing and refining existing Testing/QA processes, controls, and best practices.
Prepare and present realistic time estimations for testing activities, provide regular test status updates, and attend project-related meetings and demos.
Work with Software Developers to identify automation candidates and understand automation coverage in projects.
Mentor junior team members, guiding them in following QA best practices and fostering a culture of quality within the organization.
Demonstrate flexibility in a dynamic environment, managing multiple projects and BAU requests while maintaining attention to detail and strong time management skills.

Qualifications
Qualifications:

Minimum 5 years of experience in testing
Proficiency in BDD and gherkin syntax; knowledge of TDD is advantageous
Experience with API testing and understanding of testing tools (e.g., Selenium, Charles Proxy, Git, JMeter)
Basic programming knowledge and ability to write informative test cases
ISTQB or other software testing certifications preferred
Strong attention to detail, time management skills, and ability to build QA dashboards and metrics
Willingness and ability to learn new technologies and methodologies

Apply via company website ( N / A ) or

jobs.smartrecruiters.com

 

Job Role:

As an Implementation Specialist you will manage the daily operational support process between Flash and Partners.
You will need to understand and display an interest in technical and operational systems, processes and procedures for effective issue resolution.
This role requires strong communication skills with strong attention to detail and a desire to understand the systems and operations.
You will be the key contact for Sales and Key Account Manager teams regarding product and onboarding processes

Responsibilities:

Communicate resolutions, timelines, and expectations clearly and professionally to clients through strong written communication.
Manage end-to-end projects for the onboarding of new products and services added to the API.
Provide training on new products and services to Key Account Managers (KAMs) and Sales teams.
Coordinate internal, closed-loop communication on partner-related issues to ensure alignment.
Identify and recommend opportunities for automation, process improvement, and efficiency in onboarding and implementation workflows.
Collaborate with Sales and Technical teams to drive and support operational processes.
Escalate high-priority issues appropriately and manage client expectations effectively.
Respond promptly to all queries from Flash Corporate clients, ensuring a high level of service.
Diagnosing edge cases and escalating to the relevant stakeholders
Acting as the owner of tier 1-2 challenges faced by partners assisting in debugging and fixing issues
Formalize onboarding structures and processes across internal teams for integration projects involving new clients/customers.
Coordinate internal change management processes to support seamless client onboarding.
Manage business-as-usual (BAU) enhancements related to onboarding and integrations.
Facilitate scoping and requirements sessions with internal teams and product managers for onboarding initiatives.
Lead or support ad-hoc projects aimed at improving operational efficiency in onboarding and integrations.
Provide support for project initiation meetings on an as-needed basis.
Conduct end-to-end testing of all API product offerings, as well as onboarding and implementation workflows.
Ensure API and onboarding documentation is regularly reviewed, updated, and maintained.

Requirements:

5 years’ previous experience in customer support and client integrations (Onboarding and API’s)
5 years’ previous Project management experience.

Required Knowledge / Technical Skills:

Strong stakeholder management experience
Interest in Tech systems and willingness to learn how systems work
Experience with Customer Service and Support Tools
Working exposure to internal and external APIs
Project management methodologies
Asana
Float
Fresh desk

Competencies / Attributes:

Strong Problem-solving skills
Experience/understanding of developer platforms or supporting external development teams
Understanding of API architecture, REST conventions, tokens/auth flows and error handling
comfortable using testing tools (i.e. Postman, Insomnia etc.)
Highly organized and dependable
Strong attention to detail
Highly skilled at timekeeping
Proactive – Identify frequent arising issues and suggest automation
Able to work under pressure and able to meet deadlines
Software support experience is not essential but ideal
Excellent communication skills (written and verbal)
Extreme ownership of tasks / completing what you start
A can-do attitude and natural ability to adapt in a dynamic environment.
Strong collaborative skills (team player)
Interpersonal skills

Apply via company website ( ) or

flash.mcidirecthire.com

 

Core Description

Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.

Key Deliverables / Primary Functions

Continuously use appropriate operating systems, hardware, tools and/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)
Successfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis
Ensure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements
Agreed plans or instructions to install or remove items of hardware and/or software (typically those requiring greatest expertise in installation) are followed.
In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.
Continually install or remove hardware and/or software by using supplied installation instructions and tools and following agreed standards
Support fellow technicians telephonically using remote tools and customer software packages i.e. remedy.
Diligently drive SLA

Core Functional Skills & Capabilities

ICT Knowledge
Technology Consulting
Problem solving
Customer Service
Teamwork
Core Behavioural Competencies
Working with people
Following instructions & procedures
Applying expertise & Technology
Delivering Results & Meeting customer expectations
Achieving personal work goals & objectives
Culture Match
Job Match

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

Minimum 2-years’ experience in attending to, and installing of, hardware solutions within the Retail Environment

Certifications

COMPTIA
Microsoft Systems Associate or Engineer (MCSA or MCSE);
Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Required to travel locally
Drivers Licence and Reliable Vehicle – both required
Ability to work extended /long hours as and when required

Workplace / Physical Requirements

Client Roaming
Billable

Apply via company website ( http://www.bcx.co.za ) or

careers.bcx.co.za

 

Key Responsibilities

Increase brand awareness by showcasing Premier Bakery products to potential customers in line with the brand positioning.
Improve sales.
Build brand trust.
Optimize customer interactions/product presentation.
To ensure full maintain and improve customer service levels as part of the extended Bakery Sales team.
To support effective instore merchandising in collaboration with relevant merchandiser.

Qualification Requirements

Grade 12 or Equivalent

Experience Requirements

Previous sales/marketing experience (6 – 12 months) – Desirable
Merchandiser (6 – 12 months) – Desirable

go to method of application »

Apply via company website ( www.premierfmcg.com/ ) or

 

Introduction

TRACKER requires the services of a Representative: Customer Services for the Western Cape region. The successful candidate will be responsible for all related sales support duties for the Cape Town Sales Support Department.

Job description

Process sales contracts received from clients, sales consultants and business partners
Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians
Scheduling of Business Service Requests as and when required
Moving of technicians scheduled jobs as required
Tech Support
Maintaining efficiencies of technicians scheduled jobs
Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
Ensure that the Lead Sources and Pricing Sources are captured correctly
Providing insurance certificates
Assist and attend to incoming calls
Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
Provide service to both existing and prospective clients
Ensuring both the company and the customers’ best interest is kept at heart

Minimum requirements

Matric with at 2 years’ experience in an administrative role
Previous experience is the logistics or tracking industries would be advantageous
Proficiency in MS Office & Outlook

Deadline:24th July,2025

go to method of application »

Apply via company website ( http://careers.tracker.co.za ) or

 

About the Role  

We are looking for a driven and enthusiastic Store Supervisor to join the team at our Bras N Things Tyger Valley Store. 

You lead by example by creating memorable, honest and empowering customer connections 
You’ve assisted in the training & development of your team to help deliver on store budgets and KPIs 
Managing high stock volumes; you’re happy to get your hands dirty when it comes to processing deliveries 
You are a strong communicator and can delegate tasks  
You are self-motivated and can multi task on the shop floor during quieter periods on your own.  
Collaborate with the Store Manager on operational and adhoc tasks as required  

go to method of application »

Apply via company website ( N / A ) or

 

Job Description

PBT Group has an opportunity for a Business Intelligence Business Analyst (BIBA). A BI Business Analyst or BIBA has a crucially important role to play, in bridging any gaps between business and IT, to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value for clients.
The Business Intelligence Business Analyst (BIBA) primarily serves as liaison between the end users and BI project team and gathers business requirements. The BIBA is an expert in understanding business objectives, questions, and problems, and at obtaining and presenting data to address the issues. The analyst understands the tools and techniques used to create data results that range from basic queries through multidimensional analyses and data mining, forming new relations and derivations as necessary, and extracting the maximum amount of valid information content from the data. Extensive insight into the business and the data are essential.
The BIBA participates in design of data marts to provide the optimal balance of data availability, format, flexibility, and performance. The BIBA is involved in the end-to-end Data Product Lifecyle, including requirement definition, data analysis, data modelling.

Duties:

Requirement’s definition phase:

Interview end users to determine requirements for data, reports, analyses, metadata, training, service levels, data quality, and performance
Help identify and assess potential data sources
Validate that BI meets requirements and service level agreements
Coordinate prototype reviews
Gather prototype feedback
Document requirements in relevant formats:
Data Warehouse content requirements
Data Mart requirements
Information output requirements
Information exploitation tool – functional requirements

Data Profiling, Feasibility and Scope Definition Phase:

Analyse business information requirements
Recommend appropriate scope of requirements and priorities
Work with production data to validate business requirements
Map business needs/requirements to subject area model and to logical enterprise model
Discover dimension hierarchies
Validate hierarchies with production data
Define business rules for state detection

Design Phase:

Work with architects to translate requirements into technical specifications
Discover business transformation rules
Work with production data to design access structures
Classify business users by type
Develop security rules/standards
Create state transformation models

Development Phase:

On-hand support to development team to accurately interpret requirements and translate into a quality solution.

Testing Phase:

Plan acceptance test (functional and data integrity)
Execute acceptance test plan internally
Facilitate user acceptance testing

Change Management and Deployment:

Educate users on warehousing capabilities
Design training infrastructure
Define and get agreement with business users on service-level agreements
Develop training materials
Write users’ guide
Train BI users
Assist with definition of support plan
Interface with process teams regarding business process reengineering
Assist users in finding the right information

Skills and Experience Required:

At least 3 / 5 years’ experience with a proven track record of delivering Data & Analytics projects through facilitating the Data/Analytics Development Lifecycle.

General BA competencies

Business analysis planning and monitoring
Requirement’s elicitation
Requirements management and communication
Business architecture analysis
Requirement’s analysis
Solution assessment and validation

BA tools and techniques

Acceptance and Evaluation Criteria Definition
Benchmarking
Brainstorming
Business Rules Analysis
Data Dictionary and Glossary
Data Flow Diagrams
Data Modeling
Decision Analysis
Document Analysis
Focus Groups
Interviews
Metrics and Key Performance Indicators
Non-functional Requirements Analysis
Observation
Organization Modeling
Problem Tracking
Process Modeling
Prototyping
Requirements Workshops
Risk Analysis
Scenarios and Use Cases
Structured Walkthrough

Personal skills:

Strong communication skills.
Good writing skills.
Must be able to pay attention to detail.
Work independently.
Must be a team player.
Work on more than one project at a time.
Strong leadership and people skills (will be required to work closely with all Data & Analytics Guilds and with business users)

BI Project related skills:

Apply BIBA methodology in agile environments
Strong SQL skills
Some systems analysis (source-to-target mappings, data profiling)
Deep knowledge of modern data platforms
Good general understanding of the relevant industry.
Substantial business analysis experience in a BI environment.
A good understanding of business processes.
Ability to assimilate and apply relevant business principles.
Be able to work within the framework of project methodologies and work independently on support and maintenance tasks.

Required Qualifications/ Certification:

Ideally candidates should have an IT or business-related qualification.
FTI or similar BA qualification will be advantageous.

Apply via company website ( http://www.pbtgroup.co.za/ ) or

www.pbtgroup.co.za

 

About the Role

There is an exciting opportunity for a 1 x mid-level & 1 x junior Structural Engineer / Technologist to join our Industry or Mission Critical Facilities Advisory Groups preferably based in the Cape Town Office.

Job Requirements
Desired Qualifications and Professional Registration

BEng/BSc/BTech degree in Structural/Civil Engineering (specialization in the structural design of buildings).
Junior (1 to 4 years) and Mid-level (4 to 8+ years) relevant experience within the consulting engineering environment.
Candidate or Professional registration with ECSA.
Experience working on multi-disciplinary projects.
Experience in the execution of FMCG industrial projects and data centre projects.
Good knowledge of structural standards, guidelines and working methods.
Advanced Revit design modelling skills.
Advanced ProKon skills.
Experience with the use of 3D calculation software.
Parametric Design, Automated Engineering and Augmented Design experience.

Duties and Responsibilities

We will entrust and rely on you to perform the following main responsibilities:

Structural engineering and design / assisting senior thereto during all project phases according to client, national and international standards.
Assess / assist to assess client/ project structural engineering requirements.
Prepare / assist to prepare concept design and objectively evaluate, both technically and commercially, different options based upon project objectives/requirements.
Perform / assist to perform the necessary calculations for complex steel, concrete and timber structures and contribute to the drafting of designs in cooperation with and under the supervision of the Lead Engineer(s).
Address / assist to address complex technical questions from clients, in cooperation with the consulting engineer.
Perform / assist to perform checks and attend meetings with clients and contractors during the execution phase of projects.
Collaborate with colleagues or third parties on / part of the structural design.
Ensure that from a technical and budgetary point of view (time and money) your processes and activities run according to established principles and as required by quality standards.
Check / assist to check calculations and drawings of colleagues or third parties.
Maintain project records in accordance with internal quality system.
Mentor junior engineers.

Behaviours and Values Required

Positive regard
Interpersonal skills
Efficiency orientation
Respect
Accountability
Trustworthiness
Be well organized, systematic and target driven.
Able to handle pressure and delivery of targets, using own initiative.
Results-oriented (problem solving ability).
Collaborative, flexible and independent.
Customer-oriented.
Able to transfer / gain knowledge and skills to / from others.
Willingness to travel regularly through South Africa and globally for projects if required.

Apply via company website ( https://www.royalhaskoningdhv.com ) or

atana.hua.hrsmart.com