MINIMUM REQUIREMENTS
Agricultural diploma/degree advantageous
Minimum of 3 years previous livestock management experience inclusive of sheep and beef essential
Excellent stockman ship
Strong leadership skills
Computer literate
Maintenance orientated
Effective verbal and written communication skills
Ability to work with and motivate a team
Valid driver’s license
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Requirements
Grade 12 or NQF Level 4 Equivalent.
Certificate in stock control is advantageous.
A minimum of 2 years’ experience as a part store clerk or similar role.
Code B Driving License.
Knowledge of mechanical and electrical spare parts.
The applicant should be in a good physical condition, an independent worker, self-motivated, able to work under pressure and without supervision.
Microsoft Office package literate.
Duties and Responsibilities
Attend daily meetings for job planning.
Manage and maintain of spare part levels, ensuring that stock levels don’t run out.
Planning and organising of stock and inventory levels.
Sourcing of parts from suppliers with best price, best quality in mind, to control cost and spending.
Issuing of spares and equipment to artisans.
Driving to town to source part locally.
Receiving of spares and equipment, ensure that all paperwork, invoices, purchase orders, delivery notes are completed and in order.
Maintaining a clean and neat storage area for spares
Maintaining of lubricant levels.
Daily maintenance admin, like worksheets capture, job cards complete,
ISO checklist blank form levels ensure in files.
Completion, upkeep and filing of ISO checklist and control sheets.
Paperwork of deliveries, like invoices, delivery notes, purchase order ex, scan and capture to BC (business central).
Use of forklift to move heavy equipment and machinery.
Be able to perform heavy lifting of spares and equipment.
Attend daily meetings for job planning and spares needed.
Any other ad hoc duties as may be required by management, which may include, but not limited to, housekeeping of garden and site, general site housekeeping, painting of infrastructure etc.
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What will you do?
To grow the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
Guiding, integrating and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.
Assuming responsibility for the successful day to day maintenance and management of the Retail branch.
Being a key representative for the retail branch in the industry.
What will make you successful in this role?
Strategy Development and Business Planning:
Work with Area Manager and translate the Provincial strategy into a retail branch strategy, specifying targets, objectives and metrics.
Contribute insights to monthly, quarterly and annual business planning for retail branches in the Region / Province.
Responsible for managing operational costs in line with the allocated budget.
Develop incentive tactics for the Branch Consultants and drive performance
Retail Branch Sales Delivery
Activations:
Develop and execute strategies (campaigns / promotions / events / etc.) to entice and draw clients from outside of the branch.
Plan and represent the branch at various forums / events / community platforms to establish awareness and gain business.
Sales and Operational Effectiveness:
Communicate the Retail Branch strategy, sales targets and metrics to Branch Consultants.
Identify Key Result Areas and work with Branch Consultants to develop and agree collective targets.
Monitor activities and the achievement of sales targets in the branch.
Identify areas of improvement and work with Branch Consultants to address / rectify.
Work with Business Owners of supporting functions (HR, Technology, etc.), and put the right mechanisms in place (systems, processes, technology) to ensure the branch is able to deliver a service and achieve targets.
Identify and escalate areas of improvement regarding support systems, processes, and technologies.
Where possible, solve problems or propose solutions to prevent issues from reoccurring.
Establish and drive a Service Culture:
Align processes and procedures in the Bank to allow for a smooth, efficient and optimal client experience.
Develop, drive and monitor client experience, and client service delivery standards in the branch.
Manage the daily achievements of and adherence to service delivery SLAs. Identify areas of continuous improvement and take corrective action to address it.
Ensure all client complaints and queries are handled effectively, within SLA timeframes. Where relevant, respond to escalations and continuously provide feedback to clients regarding outcomes / progress of resolutions.
Compliance, Quality and Risk Management:
Ensure compliance and quality standards are effectively communicated and adopted across the branch.
Ensure alignment to the Treating the Customer Fairly (TCF) framework in all business practices and ensure the branch operates within the FSCA regulations.
People Management:
Work with Human Resources and Talent Acquisition to put the necessary capacity / capability in place to achieve sales targets in the branch.
Work with HR to establish and maintain good people practices in the branch.
Responsible for all operational people practices relating to direct reports, in collaboration with the Human Resource Function (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Manage and support the accreditation and continuous professional growth of staff functioning in the branch.
Monthly Planning and Reporting
Responsible for monthly reporting of sales and service activities in the Branch. Analyse data to identify areas of improvement and plan for the next month.
Conduct monthly and annual planning based on reports
Qualification:
Matric (Grade 12)
RE1 and RE5
120 Wealth Management credits OR tertiary qualification recognised by the FSCA
Class of Business accreditation (annual)
Compliant with continuous professional development (CPD) current and past cycles.
Knowledge and Skills
Customer service and management
Reporting and administration
Quality, Compliance and Accreditation
Business processes
Services Knowledge
Personal Attributes
Interpersonal savvy – Contributing through others
Decision quality – Contributing through others
Directs work – Contributing through others
Optimises work processes – Contributing through others
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Key Performance Areas
Administration of sales processes and customer information
Market segmentation and target group identification (Database upkeep)
Continuous prospecting and sales reporting
Mechanization planning and customer solution packaging
Working together and communicating with other departments within Handling
Selling of new products to new customers based on high level targets and budgets
Follow up on existing customers and ensure business retention
Create value for customers through continuous market research and development
Take responsibility for revenue targets and manage profit and losses to the company
Take ownership of customers problems and resolve issues through support processes
Maintain a safe working environment (according to safety policy and procedures)
Effective self-management and performance ownership
Qualification, Experience and Competencies
Minimum Qualification
Minimum Matric
Post matric qualifications would be advantageous
Minimum Experience
3-5 years’ experience in a similar position
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Main tasks
Assist with policy development and analysis, policy management and implementation.
Manage and monitor the provision of academic development support services by the section.
Provide leadership and manage performance and development of staff.
Promote and undertake research to improve teaching & learning and the curriculum.
Develop, implement & manage a budget for the section, as well as the external funds for support of student & teaching development.
Implement output monitoring systems within the section
Represent the Centre and University on various internal committees and external forums.
Prepare and provide reports.
Minimum Qualification/ Knowledge and/or Experience
Appropriate Doctoral Degree.
Five (5) years’ relevant experience in a leadership role, preferably in a higher education environment.
Academic teaching experience with excellence in research and teaching.
Accredited scholarly publications.
Desired Qualification, Knowledge and/or Experience
Appropriate Doctoral degree, preferably with professorship (full or associate).
Eight (8) years’ relevant experience in a leadership role, preferably in a higher education environment.
Academic teaching experience with excellence in research and teaching.
Accredited scholarly publications.
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Requirements
Mathematics is a requirement
Grade 12 or NQF 4
Previous experience in sales of parts is essential
Ability to work under pressure
Orientation towards marketing and client service
Clear criminal record
Duties And Responsibilities
Meet sales targets (commission structure is applicable)
Stock control to minimize out-of-stock situations
Order stock according to movement and customer needs
Acquisition of parts that are not readily available or scarce, in due time
Marketing of parts and workshop
Willing to undergo continuous training
Other ad-hoc job related duties
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Duties and responsibilities:
Research Administration
Process, compile and monitor research outputs.
Send all research-related documents to Deans, faculties, and staff members.
Compile training documents and manuals for all capturers.
Provide training to capturers.
Update and prepare all e-forms and backend of the research module on the Research Information Management System (RIMS).
Review all outputs on RIMS.
Capture outputs in certain cases.
Circulate all outputs electronically to sub-committees for internal reviewing.
Communication between authors, capturers, and the Department of Higher Education and Training (DHET).
Obtain all supporting documentation to be uploaded to RIMS in support of outputs.
Prepare all documents ready for when our journals are audited.
Handle all the enquiries during the audit process.
Run reports and provide reports to numerous different individuals and entities regularly.
Provide numerous research-related statistics to top management, deans, and heads of departments.
Handle all data matters relating to outputs for internal and external purposes.
General Administration
File documents.
Handle all general queries and enquiries pertaining to research and output matters.
Update all relevant research documentation as needed.
Compile letters for staff to confirm outputs.
Financial Administration
Compile Research Awards payment summaries after submission to DHET.
Distribute this summary report to faculties.
After feedback, compile a journal transfer letter to the finance department.
Capture Ad hoc claims on the system.
Handle all queries in this regard.
Summarise all payments for each output year.
Meeting Administration
Handle the agenda and minutes of the UFS Journal editors’ meeting.
Handle most of the administration of this meeting.
Distribute relevant information to the committee members.
Responsible for the yearly payments of the honorarium to all editors and co-editors.
Handle most of the journal-related enquiries.
Schedule meetings between 2 and 4 times a year.
Coordination
Serve as the contact between DHET and other research entities and the UFS, pertaining to research output matters.
Communicate all relevant information to all relevant parties at the UFS.
Distribute all reports and relevant information to all parties involved (mostly UFS).
Liaise with DHET and other research entities on behalf of UFS staff concerning research-related matters.
Work closely with the external auditors for research outputs submission and provide training if required.
Inherent requirements:
A bachelor’s degree or an advanced diploma/BTech degree/postgraduate certificate on NQF Level 7 or a three-year national diploma on NQF Level 6.
Minimum of two (2) years relevant working experience relating to the duties and responsibilities.
Proven experience on the following systems, Scival, RIMS and ROSS.
Recommendations:
Knowledge of a university environment, policies, procedures and relevant systems.
Excellent Excel knowledge and skills.
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Job Description
Responsibilities:
Driving turnover to ensure the achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
Builds Customer Loyalty
Customer Service Delivery
Customer Value Management
Customer-Focused Approach
Effectively Presents Solutions
Initiates Compelling Sales Conversations
Knows the Buying Influences
Leverages Digital Communications with Customers
Manages Resistance
Managing the Sales Process
Navigates Customer Challenges
Negotiation & Selling
Planning & Organizing
Policy & procedures
Strategic Sales Planning
Leadership
Behaviors
Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
Customer Focus – understands, anticipates, and meets the needs and expectations of customers
Directs work – effectively plans, organizes and directs the activities of individuals or teams to achieve desired outcomes
Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organization
Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes
Values differences – recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of others
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The successful candidate will be responsible for:
Providing effective and effecient service to the members of the public and the provincial office with regards to the following:
switchboard
communication
general administration
Minimum requirements:
National Senior Certificate or equivalent
2 years’ experience in a receptionist role
2 years’ experience in administration
Computer literacy, particularly MS Office Suite
Valid driver’s licence
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da.mcidirecthire.com
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work in a casual capacity.
If you thrive on teamwork and great customer service. This position might just be for you.
Do you have a minimum of a Matric certificate?
Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
Passionate about technology product
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