Job Region: Western Cape

Primary Responsibilities Include:

Managing all tour series from inquiries to implementation.
Ensure that Tour Series and related events proceed smoothly by keeping in close contact with clients so that their needs are always met.
Manage groups and events not related to tour series where necessary.
Preparing quotes, making follow-up calls with prospective clients and holding meetings with clients who are interested in hosting an event.
Quote and contract all potential business through all available booking channels.
Manage site inspections in conjunction with the Sales team.
Preparing the daily change sheet and distributing accordingly. Performing daily banking duties.
Liaise with suppliers (off-site) when needed.
Preparing the weekly function run pack and distributing accordingly.

Requirements

What You Bring:

Previous Reservations experience – preferre
Previous Groups and Events experience, within a luxury environment – advantageous
Experience in the travel or hotel industry, coaching, coordinating group travel, event management, or event planning.
Strong verbal and written communication skills.
Excellent computer literacy.

Apply via company website ( https://www.belmond.com ) or

jobs.workable.com

 

Description

As the Insights Services Project Manager, you’ll spearhead the delivery of customer insights across diverse platforms and genres in the Media Monitoring sector. Collaborating closely with internal teams, you’ll design and execute report and research projects, develop reporting methodologies and be consultative to our clients . Your role will involve guiding the analyst team on your projects, fostering collaboration across departments, and ensuring effective stakeholder management. It’s an opportunity to sharpen your project management skills, enhance client servicing abilities, and gain valuable leadership experience.

What You’ll Do:

Technical & Operational Responsibilities:

Own and manage a portfolio of Insights Services research projects for our Media Monitoring clients. 
Lead projects to meet client objectives, adhering to schedule, budget, and quality targets.
Serve as the primary point of contact on your Insights Services Projects for clients, partners, and internal stakeholders.
Oversee and support analysts on a project basis, ensuring effective time and task management for high-value outcomes.
Support the analyst team to interpret research findings to provide clear recommendations and high business value.
Utilize Meltwater’s technology and diverse data sources to generate meaningful, actionable insights.
Implement and refine methodologies to enhance quality, margins, and overall project health while mitigating risks.
Maintain project discipline, documentation, and facilitate timely reviews for continuous improvement.
Ensure data quality control, compliance, and integrity throughout all analytics processes.
Collaborate cross-functionally to address project challenges, streamline execution, and maintain systems.
Oversee vendor, contractor, and freelancer resources in coordination with our Resource Management Office to ensure efficient project execution.
Conduct quality checks and implement best practices to uphold performance standards.
Support smooth onboarding and integration of new clients into Insights Services and support them in a pro-active manner throughout the whole client lifecycle. 
Foster team collaboration and stay informed on industry trends to drive innovation.

People Development & Management:

Foster team culture and vision through leadership and mentorship.
Aid management in implementing Learning & Development roadmap, sourcing training programs for Media Analyst upskilling.
Create SOPs/Guidelines to ensure quality deliverables from team members.

What You’ll Bring:

Bachelor’s degree in any field, but preferably from PR, Communications, Consumer Insights or similar fields. 
Minimum of 2 years experience as an Analyst within the industry.
Proficiency in Project Management with work experience.
Relevant industry experience in media insights, reporting & analytics.
Strong analytical aptitude with proven creative and critical thinking skills.
Understanding of research methodologies, analysis methods and media measurement KPIs. 
Strong client-facing skills with the ability to confidently present insights, lead discussions, and build trusted relationships with stakeholders at all levels
Proficiency in data visualization and dashboard tools, Microsoft Excel, pivot tables, etc.
Ideally, already proficient in the usage of SaaS-based media tech and platforms,
Collaborative mindset with outstanding organizational and prioritization abilities.
Fluent business-level proficiency in English with exceptional spelling and grammar skills.

What We Offer:

Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance
Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a work style, providing the balance you need
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Apply via company website ( http://meltwater.com ) or

meltwatercareers.ttcportals.com

 

Knowledge and Experience

Brand, PR, and Reputation Management: Proven experience in developing and executing strategies to manage and enhance brand reputation, with a strong focus on social, economic, and consumer behavior insights.
Creative Direction: Expertise in creative design and direction, ensuring brand identity is effectively communicated and aligned with market trends.
Traditional Marketing: Solid understanding of traditional marketing channels (TV, OOH, radio) and their integration into broader marketing campaigns.
Media: Experience in engaging with agencies, optimising media strategies, and utilising media buying methodologies for maximum reach and impact.
Data-Driven Decision Making: Leverage market insights, consumer behavior analysis, and trend data to inform strategic decisions. Project Management: Strong project management skills, ensuring campaigns and initiatives are delivered on time and meet key performance indicators (KPIs).
Campaign Execution & Optimisation: Expertise in managing end-to-end campaigns, with a focus on performance tracking, optimization, and results-driven outcomes.
Digital Marketing: Skilled in digital marketing strategies, with a focus on driving online engagement, conversion, and ROI.
Vendor & Service Provider Management: Experience in managing relationships with service providers, negotiating contracts, and overseeing legal agreements.
Budgeting & Financial Management: Strong fiscal discipline with expertise in budgeting, forecasting, and cost control.
Strategic Partnerships: experience in building and nurturing strategic partnerships to enhance brand visibility and drive growth.
Innovation: Support the development of new products and lead the marketing of innovation.
Kids and Youth Marketing: In-depth understanding of marketing to kids and youth, develop and execute strategies that resonate with this dynamic market.

Qualifications and Requirements

Education: Diploma or degree in Marketing, Business or a related field.
Experience: 4-5 years of experience in branding, marketing, or related fields.
Technical Skills: Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)

Apply via company website ( N / A ) or

.mcidirecthire.com

 

WHAT WE ARE LOOKING FOR
KEY PERFORMANCE AREAS

Timeous processing of RFQ’s, Capex, ECP’s, Concessions & Deviations and supply of procurement information
Develop good relationships with suppliers, gain knowledge of procurement processes, key suppliers, products, negotiation skills and strategies, cost analysis, read and understand of technical drawings, team work and other procurement functions
Price negotiations and achieve cost savings targets on production and non-production materials and services
Complete of cost analysis and adjudication summaries
Conduct Supplier Risk Assessment and Due Diligence checks on new vendors
Ensure that the Policies and Procedures are followed correctly

WHAT QUALIFICATIONS YOU SHOULD HAVE
POST REQUIREMENTS:

Minimum Qualification: B Com / B Tech / Advanced Diploma in Procurement or Logistics
Valid Driver’s License with driving experience
Computer Literacy (MS Office, Excel, PowerPoint) is a must
Excellent written, verbal and presentation skills in English
Broad Supply Chain experience in a manufacturing environment will be advantage
Experience in working with SAP ERP system will be advantage
Good interpersonal and negotiation skills
Good problem solving and analytical skills
Good planning and organizational skills – time management  and
Proven ability to take responsibility and high level of integrity.

Apply via company website ( http://www.rheinmetall.com ) or

www.rheinmetall.com

 

The Key outcomes of this role are:

People:

Staff Development (training and performance management)
Staff relationships
Values (REACT)

Client:

Client Relationships (NPS)
Internal Audit Plan Development
Audit Committee Submission

Processes & Quality:

Internal Audit project coordination and supervision (deadlines)
Delivering high standard deliverables on time
Pentana (Planning / execution / reporting)
Quality Assurance (review of team work and clearing manager notes)

Project Planning 

Planning processes:

Drafting of Scope Letter.
Issuing of document requests (RFI) and gathering of relevant information. 
Review and finalise the process walkthrough (system descriptions)
Selection of samples as per the sample methology.
Update of staff planner.  

Audit Work Programme

Finalise a detailed Risk & Control Matrix for the process under review, in conjunction with the AM/M.
Ensure that each risk identified is aligned to a control and audit procedure.
Document the Risk and Control Matrix on Pentana, with minimal review notes by AM/M/SM.
Assist in allocation of audit procedures to the execution team

Execution

Executing allocated audit procedures as per approved Risk and Control
Matrix (complex procedures – no more than 25% in general. Percentage may differ in consulting projects).
Finalising findings with relevant process owners to confirm factual correctness, including the root cause and recommendations.
Complete execution within allocated time/cost budget and communicate challenges, overruns and issues in advance. Assists and guides IA/JIA.

Client Management

Assist with overall client management functions in conjunction with AM/M/SM:
Liaison with client.- Preparation of draft ARC/management reports.
Client plan management.

Quality and process

Execution

Review working papers and findings of IA/JIA with constructive coaching notes, in line with IIA Standards.

Project Administration (Time & Attendance)

Daily completion of timesheets and disbursement claims for inclusion in WIP
Monitoring of project Budget/WIP on a daily basis.
Remaining within the allocated hours and / or communicating overruns with The Manager/Senior Manager & Director.
Commence and finalize allocated work within specified timeframes, as per resource planner and agreed upon with Manager or Director.

Team Evaluations

Timely completion of own Project Performance Appraisal document (within 7 days after completion of the audit report).
Timely review of the  IA/JIA’s  Performance Appraisal (within 7 days after receipt of from the JIA).

Declaration of interest

Signed declaration of interest for the client (Internal Document)
Ensure that the audit  team has completed and signed the declaration of interest forms.

Quality

Ensure that audit work and draft findings are adequately documented and substantiated with audit evidence on Pentana.
All items on Pentana have been reviewed and signed off.
Update and ensure the engagement file is ready for review on Pentana. 

Reporting

Finalising findings with relevant process owners to confirm factual correctness, including the draft root cause, effects and recommendations.
Development of a full draft report for management finalisation.

Communication

Communicate with the AM/M/SM in a timely manner on progress of work and any challenges being experienced.
Communicated with the team in relation to the project.
Timely communication with the client.

People Development, Learning and Growth

CIA Certification

Pass two out of three parts of the CIA exams

Generic Factors:

Flexibility
Reliability
Acceptance of Responsibility
Able to perform work and deliver without constant supervision/guidance.
Shows commitment to the client, engagements and BDO.
Constantly accepts responsibility in a competent manner.
Can be relied upon to accept responsibility in respect of other employees in their absence when requested to do so.
Requires minimal level of supervision and coaching.

Training and Development

Keeps abreast of work related developments.
Attendance of at least 85% of training interventions.
Maintains or improves Skills Matrix rating to 85%.
Maintains CPE hours & reporting (if certified).

Peer Assessment

Obtain a minimum score of 75% in the 360-degree assessments 

Interpersonal skills and Teamwork

Co-operates well with supervisors, colleagues and those supervised.
Is polite and respectful of others. Demonstrates a sound and healthy attitude when interacting with others.
Able to influence and communicate well as part of a team.  Works to achieve team objectives.
Requires normal level of supervision and guidance.  

Requirements:

Qualifications

Four year qualification in Internal Audit /B.Com Honours Internal Audit /or 
Informatics /or Computer Science
CIA/CISA/CFE

Experience

Minimum 4 years working experience of
Internal / IT Auditing:
3 years trainee
1 year supervisory level in IA/IT Auditing

Apply via company website ( https://www.bdo.co.za/en-za/home ) or

bdo.mcidirecthire.com

 

What will you do?

As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy. 
Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience. 
Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
Ensure retail branch sales delivery and establish and drive a service culture. 
Ensure compliance, quality, and risk management. 
Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Monthly planning and reporting of sales and service activities in the Branch.
Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships. 

Education and Experience:

Matric (Grade 12).
RE1 and RE5. 
120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
Class of Business accreditation (annual). 
Compliant with continuous professional development (CPD) current and past cycles.
A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
Service Management experience is essential.
Insurance sales experience.
Credit and lending experience.

Knowledge, Skills and Competencies:

Sales tactics and approaches. 
Stakeholder engagement and management.
Customer service and engagement. 
Relevant Regulatory frameworks, policies, and standards. 
Sanlam insurance products (ideal).
People management practices and principles.
Business Acumen.
Computer literate.
Data and analytics (including data visualisation).
Project management.
Critical thinking and problem-solving skills.
Strong communicator (verbally and in writing).
Able to lead and motivate a team.
Driven to exceed targets.
Organising skills.
Adaptable and able to learn quickly.
Resilient and open to change.

Personal Attributes

Interpersonal savvy – Contributing through others
Decision quality – Contributing through others
Directs work – Contributing through others
Optimises work processes – Contributing through others

Core Competencies

Cultivates innovation – Contributing through others
Customer focus – Contributing through others
Drives results – Contributing through others
Collaborates – Contributing through others
Being resilient – Contributing through others

go to method of application »

Apply via company website ( ) or

 

KEY RESPONSIBILITIES:

Ensure that stock is neatly packed and displayed in a professional manner, including accessibility to customers by categorising stock more effectively
Ensure that corresponding transfer number matches page transfer number with details included i.e. (correct branch transfer from and to & dated)
Ensure that all items are correctly priced and corresponds with shelf talker
Ensure that all shelf talkers are clean and placed far left of the product
Apply the “Block System” when merchandising stock
Ensure that the shop floor and aisles are clean and clear of goods and is accessible for customers
Remove all hazards and products from under shelves
Develop overall promotional and display plans for approval
Obtain props and other accessories and build displays
Apply store procedure which is all of the above at all times
Participate in perpetual stocktakes
Ensure housekeeping of work area
Perform any work-related tasks as delegated by superior

REQUIREMENTS:

Grade 12 or Equivalent
Candidates with no Matric but completed and Retail Operations leadership and or NQF 3 Stock Management course at minimum 54 credits will be considered for position.
1 Year minimum experience in a similar role or entry level stock exposure
Basic product range knowledge
Ability to handle pressure
Ability to communicate effectively (verbal & written)
Numerically skilled
Creative skills

go to method of application »

Apply via company website ( N / A ) or

 

Job Profile Summary

The Vendor Partner Culture and Engagement Lead manages all aspects of culture and engagement projects, including activities designed to foster associates well-being and engagement aligned with their unique organizations culture and values while integrating in the business core culture values. The Culture and Engagement Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

Provides support to advocates, leaders and other teams while administering culture, well-being, inclusion and diversity programs.  
Makes recommendations on changes or additions to the program to reflect changing needs of employees.
Uses available data and analytics to support insights and opportunities supporting associate engagement and well-being.
Uses independent judgment requiring analysis of variable factors and determines the best course of action.
Develops creative, clear-written material in support of the organization’s communications strategies as they relate to culture and engagement.
Supports and implements change management, development planning, and recognition and development programs.
Helps design culture focused learning materials and systems as well as facilitates learning to associates.

Ideal Qualifications

Must have 1 year experience within a BPO employee and engagement role. (Essential)
Proven leadership skills within the culture and engagement department. (Essential)
Must have an understanding of different perspectives and ensures inclusion for all associates while contributing to an organization focused on continuously improving consumer and associate experiences.
Ongoing awareness of the current cultural landscape and how it impacts the associate population.
Experience developing and integrating inclusion and diversity focused programs.
Leadership experience with a background in operations.
Ability to build relationships and gain the confidence of key stakeholders and team members.
Superior attention to detail, ability to meet tight deadlines, prioritize, organize, and coordinate multiple projects simultaneously.
Ability to interface with multiple levels of the organization and to serve as an influence leader and team player.
Exceptional written, verbal, and interpersonal communication skills, including the ability to present in large forums.
Strong skills using Microsoft Word, Excel & Power Point, MS Teams, and Zoom.

Apply via company website ( N / A ) or

ttec.taleo.net

 

Principal Accountabilities:

Customer Relations Management

Build trusted advisory relationships with digital product and platform customers and key stakeholders to fully understand the customer’s business strategy and success metrics.
Be an advocate for OUP digital product and platform customers to ensure they get the most value from our service and product usage.

Customer success journey mapping

Plan, manage and track the onboarding, adoption, support and retention processes for multiple digital products and platforms.  
Monitor the digital customer journey through trials and sales and suggest continuous improvements.

Cross-functional engagement

Communicate with internal stakeholders, including Product, Sales, Marketing, and Customer Services to ensure a positive experience at all stages of the customer journey.
Collaborate with the Sales and Marketing teams to suggest opportunities and strategies to convert leads and retain, or cross-sell and up-sell digital products and platforms.

Sales technology tools administration

Assist the Sales team by helping with general Salesforce and other sales technology administration, including data analysis and reporting. 

Training

Provide in-person, face-to-face and virtual training to the Sales team to use Salesforce and other sales technology effectively in line with specific requests and general business tasks

Strategy and problem solving

Drive continuous use of Salesforce and other sales technology in line with Sales’ best practice and processes.
Contribute to Salesforce and other sales technology future-facing changes and improvements.

E-vendor query support and management

Be the first point of contact for our e-vendor queries to manage requests internally and ensure that requests are actioned.

Requirements

 Qualifications and Experience:

A bachelor’s degree or equivalent (NQF 7) in Education, Communication, Sales, Marketing or related fields with an interest in EdTech
Minimum of 2 years’ experience working with digital products and platforms, and related customer support. Experience working with digital educational resources advantageous.
Minimum of 2 years’ experience in managing customer relationships and CRM systems. Salesforce experience advantageous.
Minimum of 2 years’ experience in creating and managing digital customer success processes and resources
Proven experience in managing complex projects
Knowledge of the South African schools, HE & TVET markets advantageous

Apply via company website ( N / A ) or

oxford.mcidirecthire.com