Job Region: North West

Description

Ensure the smooth running of the allocated Financial Wellness Unit by compiling and implementing solves, marketing and promotional plans.
Positively manage performance of all agents, as to meet and solve targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy. Manage the relationship between the branch manager and agents.

MINIMUM QUALIFICATIONS

Matric and / or equivalent NQF Level 4 qualification

EXPERIENCE AND KNOWLEDGE

MINIMUM REQUIREMENTS

Qualification in sales / marketing or management (certificate/ diploma) or 1 year sales experience
1 year in management or team leader role
Valid drivers license

DESIRED REQUIREMENTS

Direct marketing experience will be an advantage

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About the Role

Within the Marketplace team, our goal is to deliver the most competitive, reliable, and efficient service for riders and drivers. In pursuit of this, we use data analytics and operational levers, such as pricing, products, processes, and promotions, to drive sustainable, profitable growth. As a Marketplace Operations Manager, you will be responsible for designing and implementing scalable levers to foster demand and supply growth and engagement across the region.
You’ll need to deep dive into the details at one end and see the broader picture at the other end to drive sound business decisions backed by quantitative analyses, rapid experimentation, and qualitative insights in an ever-changing and evolving marketplace landscape. This role requires proficiency in data analytics, an eye for business, an understanding of customers’ needs, and a hands-on approach to problem-solving.
We have two headcount open, the scope of the role is similar but the requirements are slightly different as listed below:

What the Candidate Will Do

Monitor marketplace performance and price reviews for the SSA region.
Work on innovative projects, digging deep into the backbone of the region marketplace using advanced analytical tools.
Perform root cause analyses to explain movements of key marketplace indicators and drive automation of key business processes
Design and execute marketplace experiments and leverage thei.r results to drive operational improvements in the marketplace.
Design proposals for supply and demand side investments, implement them, and evaluate their performance.
Support financial management and budgeting for the region.
Launching new pricing solutions and technologies.

 Basic Qualifications

A minimum of 4 years of experience preferably in data-management,operations management, management consulting, investment banking, tech scale up and / or start ups.
Bachelor’s degree in Economics, Finance, Statistics, Engineering, Mathematics or similar field.
Expertise with Data and Analytics platforms, advanced Excel skills and SQL knowledge plus the willingness to develop those further.
Demonstrated sound business judgment with previous experience using data to drive business decisions.
Experience leading initiatives and projects in previous roles.
Data-driven decision mentality and sound business judgment through excellent analytical thinking. Experience in manipulation of data sets and data interpretation
Problem solver mindset, able to clearly outline solutions to operational obstacles and partner with regional teams to identify and resolve growth blockers.
Good stakeholder management skills with experience working with diverse cross-functional teams.
Strong communication and comfortable sharing information formally or informally with senior audiences.
A Bachelor or Master’s Degree, preferably in Business, Economics,Mathematics, Computer Science or Engineering.
Have worked in a fast paced growing environment with ownership mentality

Preferred Qualifications 

SQL Proficiency is a plus.
Experience in competitive strategy is a plus.

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www.uber.com

Role Context

Operational Delivery

Assemble, install, test and maintain structural mechanical equipment in the plant using the relevant power tools, and gas cutting equipment to ensure safe and operable condition of equipment. 
Change liners, repair shoots, screens, conveyor belts, jaw crusher and cone crushers in line with set standards and best practice.
Inspect and diagnose malfunctioning systems, apparatus and components using test equipment and hand tools to identify defects, hazards and breakdown cause then determine relevant corrective actions such as need for repair or adjustment in line with safety standards.
Obtain job card and permit to work and conduct all relevant pre-work risk assessments and record any potential risks to ensure all tasks are executed in a safe manner.
Collaborate with the engineering foreman to maintain health and safety standards for employees through the safe maintenance of equipment and stop and report any contraventions to MHSA, code of practices and mine standards to engineering foreman.
Fabricate drawings and determine requirements and specification to put in place pipe system layout, installation, or repair according to specifications.
Evaluate and analyse through root cause analysis to determine breakdown causes or malfunctioning equipment and structure to identify areas for modifications or repairs and execute corrective actions.
Execute shutdown activities according to the established plan in line with standard operating procedures and codes of practice.

Resource Management

Determine resource needs within own area of responsibility to achieve individual role outcomes.
Request required assets and resources for the fulfilment of work duties to attain quality work outputs.
Use assets and resources optimally within own area of responsibility.
Contribute to the optimisation of asset care principles and management by safely applying and ensuring adherence to safety protocols and utilisation of assets.
Determine the need for critical spares and general spares and escalate to relevant stakeholder for sourcing, repairs and replacement as per set COPs.

Stakeholder Relations

Engage with all relevant Departments on issues of the area of specialisation, as directed by the Manager.
Communicate with internal and/or external stakeholders, where required, to achieve work objectives and to maintain relationships.
Advise management regarding continued utilisation of equipment by highlighting potential hazards and risks to ensure safety and minimise rise. 

Compliance, Risk and Safety

Contribute to the development of an appropriate plant specific Risk Management Policy and appropriate Procedures and Standards (Codes of Practice) by reporting any incident / near miss / injury or health hazards.
Oversee the implementation of a proactive approach to all safety protocols by creating awareness of hazards and behaviour in order to enforce compliance to minimise risk of accidents and injuries within the plant.
Conduct regular safety inspections, provide relevant and necessary training to ensure all employees adhere to safety guidelines all the time.
Participate in the coordination efforts to execute drills and escape procedures in case of emergencies and operational requirements i.e. blasting to mitigate risks and fatalities.

Requirements

Qualifications:

Grade 12 NQF 4
N2 in Mechanical Engineering .
National Diploma in Mechanical/Electrical Engineering (advantageous).
Relevant Boiler-making Technical Qualifications: Red sealed Engineering Trade certificate or SAQA Verified Trade Certificate)

Job specific experience:

Minimum of three to five (3-5) years relevant experience.

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REQUIREMENTS :

An LLB Degree or recognised 4 year legal qualification;
At least eight (8) years appropriate post qualification litigation experience;
Admission as an Advocate; A valid driver’s licence; Knowledge of applicable Standard Operation Procedures (SOP’s);
Proven track record of previous managerial experience in a legal environment;

DUTIES : Key Performance Areas:

Perform all functions and duties of the Senior Family Advocate (Head of Office) in accordance with relevant legislation;
Monitor improvement in the organizational performance of the office and its satellite service point; Manage performance information;
Manage and ensure effective and efficient service delivery at the various points within the jurisdiction Head of Office; Conduct complex enquiries;
Provide effective people Management in the office; Implement risk management plan and ensure audit compliance.

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forms.office.com

Job Description

We are looking for a dynamic and experienced Deputy General Manager for our beautiful Hotel in Rustenburg (North West).
The ideal candidate will have 5+ years experience in an Assistant or Deputy GM role and a relevant qualification.
Drivers license and own vehicle essential.
Must have full service Hotel experience, be able to manage staff as well as have a hand in everything from housekeeping, gardens, dining, accommodation and everything else.

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Description

Job Purpose

The Front Office Duty Manager is accountable for supervising front desk activities (check-in, check-out, night audit), ensuring that internal (SOP’s) and external (tourism grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience provided by the department is professionally executed in line with Sun International standards and legislative requirements.

Key Performance Areas

Shift Supervision

Put in place staff scheduling and duty allocations to ensure maximum coverage
Handle shift briefings / handovers / shift reports
Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet
Report and resolve any issues experienced
Manage the control of stock and operating equipment as per SOP for the department
Cash-ups at the end of the shift
Complete shift reports
Facilitate the preparation of welcome letters/cards; VIP amenities and any special requests for guests visiting the property (e.g. special flowers/cake)
Meet and greet and ensure VIP customers; return customers; guests in high-paying room categories (e.g. Presidential suites); special Occasion customers enjoy exceptional experiences

Front Office Operations

Monitor and verify room status information, ensuring this is accurate and communicated to relevant stakeholders
Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests.
Oversee and supervises guest arrivals and departures with the front office team
Participate in checking-in and checking out guests as required and review the rooms system to ensure data hygiene and complete customer information
Maintain master key control for the shift
Review daily front office work and activity reports generated by night audit
Supervises the management of debtors, group and individual guest invoicing and cash operations.
Conduct cash-up procedures, verifying all bank deposits at the end of the shift
Monitor all receptionists to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure.
Develop and track a comprehensive filing system with back-up documentation of, vouchering, schedules, forecasts, reports and tracking logs
Co-ordinate internal audit procedures, ensuring that procedures (including the pricing policy) are duly applied.

People Supervision

Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
Identification of employee training needs
Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
Supervise employee relations within the hotel
Staff communication and motivation
Performance contracting, reviews and development
Assist in providing resources and removing obstacles to performance
Onboarding of new staff members

Financial Control

Authorize spend in line with budget
Report on any variances for the department

Delivered Customer Experience

Ensures that guests are treated with courtesy and respect at all times.
Interact with guests and provide professional service standards and solutions.
Handle any escalated complaints, disputes and suggestions as required.
Engage with customers and provide a customer experience within the hotel / on the floor that will support brand loyalty ensuring SI as the brand of choice.
Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
Conduct staff training on product knowledge / promotions (including promotion information, functions, facilities, opening times of restaurants; activities.
Compile plans and flag VIP guests to ensure their experience during their stay is exceptional; including the smooth movement of VIP’s to and from activities or restaurants; providing different options and activities, including external offerings, personalizing their experience.
Provide post-mortem feedback with regards promotions to ensure these are always relevant and effective.
Shift handover ensures that staff have sufficient insights and information with regards VIP customers visiting the property.
Follow up on Customer feedback whilst the customer is still on site to ensure that any negative customer experiences are turned around to a positive experience.

Work Conditions and Special Requirements

Ability to work shifts that meet operational requirements (including public holidays, night work and weekends)
Physically able to stand for extended periods of time

Requirements

Education

3-Year Hotel School Diploma or National Qualification at a Diploma level.

Experience

Minimum of 3 years’ experience as a receptionist in a front office environment.
Previous experience in a supervisory or duty management role in a similarly graded star hotel is an advantage.

Skills and Knowledge

Collecting Information
Team Co-operation
People Supervision
Appraising & developing
Problem-Solving
Analytical skills
Attention to detail
Reviewing / evaluating information and data
Emotional resilience
Dealing with Customers (including dealing with conflict)
Self-driven and presentable
Valuing Diversity & Inclusiveness

Apply via company website ( https://www.suninternational.com/ ) or

al.mcidirecthire.com

Role Context

Kitchen Management

Plan, implement and manage the daily operations within the kitchen by delegating tasks to the kitchen staff to ensure available resources for a successful shift and navigating challenges.
Setup kitchen with the required cooking utensils and equipment to ensure all the needed resources are safe and readily available within the kitchen for staff to use.
Develop, plan and implement a variety of menus, by studying recipes and the required ingredients, considering available stock, and monitoring the allocated budget, so as to deliver food that is delicious and cost effective.
Plate food in a manner that is attractive to the eye, served with the appropriate accompaniments and condiments, to appeal to the clients.
Act as supervisor to Cooks and kitchen staff when needed to guide, train and develop their culinary skills.
Respond to unexpected changes or requests, managing special request, such a dietary request, by adapt the existing menu or developing new menu based on available stock and equipment to deliver on stakeholder expectations.

Meal Preparation

Oversee the preparation and cooking of all meals as per the standard recipes, production schedules and cycle menus, to ensure efficient and consistent delivery of meals to all key stakeholders.
Prepare meals, when required to support the Cooks, by following a predetermined menu indicating the exact ingredients to be used, cooking methods and portion control, while adjusting heat levels and stirring as needed, to ensure consistency and quality across all meals.
Execute potion control of all meals by making use of a predetermined formula to weighing and measuring all the various components of the meal, so as to deliver a uniformed end-product for all key stakeholders.
Prepare cooking ingredients in advance, by setting up the workstations with the necessary ingredients and cooking tools, to ensure a smooth shift in the kitchen.
Demonstrate deftness in moving around the kitchen and aptitude in multi-tasking, to cook and deliver meals efficiently according to schedule.
Monitor food quality during the cooking process to ensure that the final dishes meet the established quality standards.
Set up sitting venue, cafeterias and conferences with the relevant supplies so as to enable all key stakeholders to enjoy their meal in a suitable environment.
Maintain all boardroom hospitalities by rotating cups and coffee, and refilling the milk, to ensure that the expectations of various stakeholders are upheld.

Kitchen Maintenance

Oversee the cleaning and maintaining of the kitchen area and all cooking equipment by executing a high standard of housekeeping within the kitchen, as per the Standard Operating Procedures (SOPs), to ensure a clean and hygienic workspace.
Participate in the deep cleaning of the kitchen to ensure its continuous compliance with regulatory requirements to continue operations.
Monitor all kitchen equipment and report any faults or breakdowns to the Accommodation Office, to ensure immediate rectification.
Test all equipment and determine if the kitchen is safe for use, to continuously promote a safe working environment. 

Resource Management

Determine resource needs within own area of responsibility to achieve individual role outcomes.
Request required assets and resources for the fulfilment of work duties to attain quality work outputs.
Use assets and resources optimally within own area of responsibility.
Inspect all ingredients before cooking, to ensure satisfactory level of freshness, tagging the expiry dates accordingly.
Offload all goods from the trolleys to ensure all food and other items are stored as per the SOPs.
Control stock level by taking monthly stock counts so as to use available ingredients while procuring the required supplies running low on stock, to prevent food waste. 
Monitor stock levels of ingredients and report shortages, to keep track of inventory to avoid wastage and ensure timely restocking.
Manage all food waste as per the approved waste scheme by discarding all kitchen waste to the game farm to feed the livestock, in compliance with the overarching Tharisa Minerals sustainability strategy.
Draft kitchen production reports showing the various food productions within the kitchen and all related statistics, so as to inform management on the kitchen and menu’s performances within various event and/or cycles. 

Compliance Management

Adhere to, and maintain the health and safety procedures and processes, by maintaining a sanitised and orderly kitchen environment to comply with the relevant safety regulations.
Wear the approved Personal Protection Equipment (PPE) as per the SOPs to ensure continuous compliance with the relevant health and safety standards.
Manage all site inspections to ensure continuous compliance with regulatory requirements in order to maintain all production certifications as required for operation.

Stakeholder Relations

Engage with all relevant Departments on issues of the area of specialisation, as directed by the Accommodation Officer.
Communicate with internal and/or external stakeholders, where required, to achieve work objectives and to maintain relationships.
Navigate an unpredictable circumstance and adapt to the various requirements of others to ensure a successful shift in the kitchen.
Provide support to the Social and Labour Plan (SLP) department by facilitating cooking classes as and when required, to support the culinary development among the surrounding community.
Manage relationships with suppliers by participating in the testing of new product samples and determining how it can be used in dishes, determining its effectiveness within existing menus.

Requirements

Qualifications:

Matric Certificate /Grade 12 (NQF4)
Certificate (NQF5) in Culinary Arts
Advantageous: Diploma (NQF6) in Culinary Arts is advantageous

Certifications:

Professional Cooking (sue-chef) / Pastry Certificate
Basic first-aid certificate
Basic firefighting certificate

Job specific experience:

Minimum of 2-3 years of relevant experience serving within a Culinary/ Hospitality environment
Ability to work with the full Microsoft suite (i.e., Excel, Word, PowerPoint, etc.)

Apply via company website ( N / A ) or

tharisa.mcidirecthire.com

Farming enterprise input, cost budgets and sensitivity analyses, and norms & valuation guidelines

Review and provide input, assisting when needed with the compilation of new enterprise budgets during technical and financial sessions to ensure that the budgets used for credit applications are accurate.
Assist with training internal users on the use of enterprise budgets.
Benchmark budgets on an annual basis.
Assist with compiling, maintaining, and regularly reviewing (benchmarking) applicable norms and guidelines related to measuring farm financial performance, mechanization and contractor costs, rental values for different types of farmlands, and RMVs for soft commodities, livestock, game, and vegetables for internal use.
Assist with compiling, maintaining, and regularly reviewing productive values (PVs) of
farmland (rainfed, irrigation, perennial, natural, and planted pastures) within the Senwes geographical service area.

Agricultural Economic Related Services

Conduct Agricultural Economic Feasibility (AEF) studies for clients, both internal and external.
Add value through data analysis and provide recommendations to clients.
Plan mechanisation for both internal and external clients.
Communicate business intelligence effectively and timeously to relevant parties, where and when applicable.
Assist with risk mitigation for high-risk clients by supporting the development and
implementation of turnaround or exit strategies.
Transfer information by communicating relevant business and market insights to clients.
Attend to ad hoc subject-specific enquiries.

E-Bureau

Recruit E-Bureau participants as needed to ensure the data is representative of the Senwes Area of Interest.
Compile and interpret E-Bureau reports.
Assist with the continuous improvement of the current E-Bureau model to shorten turnaround times, ensure clients receive their information and feedback promptly, and minimise errors.
Ensure value is added through data analysis and recommendations to clients.
Establish and maintain lasting business relationships with internal and external clients.
Benchmark information to support decision-making.
Liaise between E-Bureau clients and other business units of Senwes, where and when applicable.
Communicate business intelligence effectively and timeously to relevant parties, where and when applicable.
Get involved in high-value transactions to enable the successful delivery of value-adding business solutions to clients. 

Marketing and Liaison

Establish and maintain lasting business relationships with internal and external clients.
Liaise with AE forums, preferred input suppliers, and commodity off-takers.
Market finance solutions and service offerings to the target market.
Corporate image: Build client and stakeholder networks.

Requirements

Experience: At least 3 -5 years relevant experience.
Qualification: B.Sc. Agric or B.Com. with Agricultural Economics as a major subject. Completion of an Honours degree in Agricultural Economics is highly recommended.

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Key Performance Areas

Preventative Maintenance

Undertake preventative maintenance according to the planned maintenance schedule on lights and electrical equipment
Complete documentation in terms of inspection lists
Request time from the Production department (customer) as necessary in order to do inspection and complete necessary jobs
Submit to supervisor all jobs done and give feedback.

Corrective Maintenance

Keep stock of all lighting accessories and attend to maintenance issues prior to start-up of production to ensure adequate lighting
Undertake urgent maintenance immediately and other corrective maintenance per job request for lights.
Ensure availability for overtime duty.
Assist artisans as and when required.

New installations

Adhere to Artisan instructions
Undertake small ad hoc lighting installations (construction) as required
Make sure there is enough spares

MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education:

Grade 10-12/ N1-N3

Experience: 

At least 1 year experience in Electrical and lamp installation.

General:

Physically fit to work on heights such as building, towers, rooftops, etc.
Be able to use hand tools.

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Apply via company website ( N / A ) or