Job Region: Gauteng

Purpose of position:

Managing broker and client relationships to increase their loyalty and retain their business or services.

Responsibilities:

Handling difficult client calls
Retaining clients
Dealing with client and broker queries and complaints on all levels in a competent, efficient and professional way

Requirements:

Matric (essential)
RE and FAIS accreditation (essential)
Working knowledge of Obelix and PureCloud

Skills and Attributes:

Sales, retention and client service oriented
Attention to detail and quality oriented
Deadline and results oriented
Ability to take initiative 
Enthusiastic and passionate about the job and the company
Organised and punctual with excellent time management skills
Teamwork and collaboration skills
Good judgment and problem-solving skills
Adaptable and resilient
Tolerance for stress
Selling skills
Good interpersonal and communication skills
Negotiation skills
Administration skills
Ability to positively influence team and clients
Live the King Price values

Apply via company website ( http://www.kingprice.co.za ) or

kingpriceins.simplify.hr

 

Job Description

We are looking for a Business Intelligence Analyst that will help discover the information hidden in vast amounts of data and assist in decision making. The successful candidate will turn data into information, information into insights and insights into business decisions.

Duties and Responsibilities:

Identify potential process improvements and areas within the business for the BI team to get involved.
Preparing reports and presentations and deriving business insights.
Ad hoc analysis (scenario modelling, impact analysis etc).
Develop, test, and implement data driven (SQL) reports.
Identify new process improvement opportunities.
Excellent written and verbal skills.
Analyze customer behaviour, market trends and demographics.
Project management skills.

Skills and Qualifications:

Any Microsoft Business Intelligence (MSBI) certification.
Bachelor’s degree advantageous.
3+ years working experience with SQL Server databases and Transact-SQL.
Advanced Excel (Pivot, VLOOKUP, etc.).
Strong analytical skills with the ability to collect, organise, analyse and disseminate significant
amounts of information with attention to detail and accuracy.
Experience in building report models with visualization tools (Power-BI advantageous)
Good applied statistics skills, such as distributions, statistical testing, regression, etc.
Machine Learning and Analytics experience advantageous.

Apply via company website ( N / A ) or

bx.simplify.hr

 

Job Purpose

The Service Delivery Manager is the central point of contact for all operational service-related issues and requirements. Responsible for managing service in quality, in budget and time.

Key Responsibilities

Contract Management

Single service interface and point of escalation for client (internal & external)
Adhere to all contract management requirements
Adherence to incident reporting requirements and timelines
Adherence to maintenance schedule requirements for timing and notification
thereof.

SLA Management

Ensure the Scope of service equals services delivered
Manage Quality of service delivered
Ensure SLAs are met and exceeded if no associated cost
Analyze SLA measurements
Third Party Management
Compilation, validation, presentation of monthly SLA reports and Business Reviews
Weekly Operational Service Meeting owner
Weekly account status updates to the Technical Management team
Assist in management and measurement of conformance to service level agreements

Management of Delivery Processes

Capacity and availability management of technical resources
Ensure effective support desk assistance of electricity related issues
Ensure projects are delivered on time and with accuracy
Analyse statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Service Delivery

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Facilitate problem resolution
Manage escalation process
Own the development of Service Improvement Plans
Manage implementation of Service Improvement Plans
Identify & Manage implementation of continuous improvement opportunity
Own and manage Customer Satisfaction measurement and overall improvement
Maintain good customer relationships
Ensure 100% up-time of systems integration
Ensure proper monitoring of supplier/aggregator interface
Proactively utilize available manual & automatic tools

Work collaboratively

Build a culture of respect and understanding across the organisation
Recognise outcomes which resulted from effective collaboration between teams
Build co-operation and overcome barriers to information sharing, communication and collaboration across the organisation
Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions

Self-Management

Set an example through personal quality and productivity standards and ways of working with others
Demonstrate consistent application of internal procedures. Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs

Leadership

Be an effective inspirational leader to facilitate the creation of motivated, accountable, full-service teams who understand and strive to meet the needs of all stakeholders
Coach, counsel and train digital team, operational managers and staff to apply, support, sustain and develop a continuous improvement culture
Role model behaviour and motivate team members in line with the Blue Label Telecoms values and ethos.
Guidance of others and active development of self to improve on their technical and communication abilities so that capabilities and deliveries are better understood and thus trusted and applied through the business.
Translates strategy into goals for performance and growth helping to implement organisation-wide goal setting, performance management, and annual operating planning
Identify the capabilities needed to meet the current and emerging business needs of the organisation. Evaluate current capabilities, identify gaps, and prioritize development activities

Requirements

Competencies

Customer Focus
Instills Trust
Cultivates Innovation
Collaborates
Situational Adaptability
Develops Talent
Business Insight
Manages Complexity
Financial Acumen
Builds Effective Teams

Education

Matric
Relevant tertiary qualification

Experience

Minimum 5 years’ experience in a similar role

Apply via company website ( ) or

blts.mcidirecthire.com

 

Requirements :

Grade 12 certificate, a recognised 3-year Degree or Diploma (NQF Level 6/7) in Financial Accounting or Finance with at least 5 years of proven relevant experience in the field of financial management with emphasis on financial reporting.

Communication:

Good verbal and written communication skills; Creativity – Pro-active, Innovative thinker, and must be able to work under pressure. Project management skills and being in possession of a valid driver’s licence will be added advantages.

KNOWLEDGE:

Computer Literacy with emphasis on MS Office, and in particular, MS Excel Data Analytics, BAS, and PERSAL. SKILLS – Accounting and Financial management, High numerical skills.

Duties :

The successful candidate, reporting to the Manager:

Financial reporting, will be responsible for the preparation of monthly, interim and annual Generally Recognised Accounting Practice (GRAP) compliant financial statements as well as monthly management accounts.
Maintain properly reconciled accounts up-to-the general ledger in the entity’s books to support amounts disclosed in the financial statements. Assist with the provision of relevant information to the entity’s internal and external oversight bodies such as the provincial treasury and the audit committee as well as to both internal and external auditors.
Must apply sound knowledge of GRAP standards, the Public Finance Management Act (PFMA), Treasury Regulations and Treasury Instructions as well as the Preferential Procurement Policy Framework Act (PPPFA), among other things. Make effective use of MS Excel’s data analytics to add value to the entity’s financial reporting requirements in a manner that is efficient and effective.
Knowledge about innovative inventory management techniques will be the applicant’s added advantage.
Ability to supervise staff and manage risks and projects and prepare presentations to the entity’s management and other stakeholders.

go to method of application »

Apply via company website ( https://www.govpage.co.za ) or

 

Description

Purpose is to oversee the work activities of the hygiene team to ensure that the site is handed over to the client according to required hygiene standards. Responsible for training the hygiene team in using all equipment and chemicals in a safe manner. Responsible for site safety and making sure that teams perform tasks timeously.

Summary of responsibilities: 

Lead and manage a team to produce a food-safe site, daily. 
Manage and achieve the Budgeted Man-hours and Purchases in their Section. 
Maintain a hygienic and safe working environment with compliance to all statutory safety regulations. 
Manage individual and team performance; coach and develop staff. 
Responsible for all Operational activities in their section, including operational problem solving. 
Maintain Customer relationship; meet Customer expectations and eliminate plant damage & downtime. 

Requirements

Job Requirements: 

Grade 12.  
Dry plant cleaning experience is advantageous.
Deep Cleaning experience is essential. 
Chemical Stock control experience is essential. 
Have exposure to Industrial Relations. 
High-Quality administrative skills required. 
Be flexible to work different shifts. 

The successful incumbent must have the following skill sets: 

Must be comfortable with the Ecowize culture and values.  
Able to work a strict shift position and willing to work over weekends. 
Experience in the food production industry. 
Must be able to manage the strict flow of operations.  
Ability to work in a dynamic work environment and meet deadlines. 
High work standards, energetic and driven. 
Good communication skills. 
Attention to detail. 
Customer centric.

Apply via company website ( http://www.ecowize.co.za/ ) or

ecowize.mcidirecthire.com

 

Job Description

Manage and facilitate the functional support and continuous improvement of ICT business solutions
Oversee the analysis and design of ICT solutions inline with business requirements
Manage the development and implementation of the business applications
Provide business advice on internal functioning and processes, based on expert knowledge of the client environment and their requirements, thereby facilitating their optimal use of their systems.
Liaise with suppliers and sub-departments to ensure continuous service delivery and improvement of service to the client in line with their requirements.

Job Requirements

A National Diploma /Degree in Information Systems/Technology/Computer science qualification or equivalent
A postgraduate qualification( NQF level 7) as recognized by SAQA or equivalent will be an added Advantage
4-8 Years’ experience in application development in corporate/ public sector organisation of which 3 years must be at management/ supervisory level with direct reports.
Experience in managing IT application delivery throughout the software development lifecycle.
Experience in Business Analysis
Experience in application management and support processes
Experience in database management and business analytics

Knowledge in the below

Knows the organisation’s policy framework, management structures and reporting procedures for all aspects of the programme’s environment.
Product and Solution Development.
Systems Integration.
Solution Testing.
Government strategies, intergovernmental relations and strategic outlook
ICT Business Environment and Landscape
IT Frameworks & Models
Development methodologies
SDLC
Entity-relationship diagrams
Database Management
Data analystics
Software programming languages
Has a good understanding of the business aspects of the application(s) supported, and a thorough knowledge of technical aspects of the application system(s) and the hardware and software environment(s) in which they run.
Change and configuration management

Skills and Competencies

Understanding of IT Strategy and the business strategy of the organisation and the ability to align Applications Development with this strategy
Good understanding of systems design and development, and the management of the SDLC
Ability to implement and monitor methodologies, processes, procedures, standards, and productivity and quality management.
Understanding of software configuration management
Solution Architecture
Solid experience in planning, communication, and presentation skills.
Governance & Risk Management
Project Management
Human Capital Management

Apply via company website ( N / A ) or

jobs.mcidirecthire.com

 

Job Purpose : 

Timeous new product dossier submission, drive product registration, product life cycle management, compliance and meeting of deadlines set by the Regulatory Affairs Management.
Compliance with the requirements of the Pharmacy Act (Act 53 of 1974) and the Medicines and Related Substances Act (Act No 101 of 1965 as amended).

Key Job Outputs : 

Managing the portfolio of products as
Participate or coordinating all meetings related to the product portfolio and providing RA feedback to the
Carry out special projects assigned by the RA Manager/Head of
Ensure timeous initiation and management of the registration process for new product submissions.
Completes specific pre-registration activities including receipt, screening, compilation, and timeous submission of dossier/s to the Regulatory
Ensure approval of registration applications of all medicines with the relevant
Ensure the maintenance/update of registrations in accordance with the relevant legislation, regulations, and
Receives, prepares, and submits all applicable updates, variations, resolutions, and any other correspondence required by the Regulatory Authority (South Africa and SSA countries).
Ensures that the Document Database is kept up to date by completing the required administrative activities for appropriate maintenance, co-ordination and accuracy of all dossiers and correspondence.
Completes dossier audits of Registered Products for the assigned products.
Conducts dossier due-diligences, post-registration variations for all applicable Regulatory Authorities in compliance with the latest regulatory guidelines and applicable Regulations within the specified timelines to support the business and strategic company objectives.
Establish and maintain effective relationships with Regulatory Authorities to ensure more effective streamlining of the company’s applications when required.
Building sustainable relationships with internal and external stakeholders to achieve regulatory goals.
Prepare, review, and adhere to Standard Operating Procedures (SOP’s) and local Regulatory Guidelines.
Keeping abreast of developments and changes in the local and international regulatory environments which directly impact Adcock Effectively communicating these changes to relevant stakeholders to assess the impact on the business.
Supervise and develop other members of the team (RA Associates and RA Grad Students).
Ensure alignment of personal and company value.

Core Competencies :

Good verbal and written communication
Strong detail, quality, and compliance
Sound project management
Attention to details and
Good time
Proactive, motivated and
Ability to understand stakeholder needs.
Output
Support team cohesion.

Job Requirements

Bachelor’s degree in pharmacy.
3 – 5 years’ experience in Regulatory Affairs, preferably in orthodox, human
medicines. Biological/Biosimilar experience advantageous/preferred.
Demonstrable experience across the product development, commercialisation, and life cycle management.
Knowledge of new and emerging Acts, Regulations and Guidelines pertaining to the pharmaceutical industry.
Experience in use of CTD software builder and compilation of eCTD application will be an advantage.
Experience and knowledge of SAHPRA electronic platforms and engagement portals.

go to method of application »

Apply via company website ( N / A ) or

 

Purpose of the Role

We are seeking a skilled and reliable Electrician Handyman to perform a variety of electrical and general maintenance tasks. The ideal candidate will have strong electrical knowledge, hands-on experience with troubleshooting, repairs, and installations, and the ability to perform other handyman tasks such as basic plumbing, carpentry, and general maintenance.

Key Responsibilities:

Install, maintain, and repair electrical systems.
Diagnose electrical problems using blueprints, schematics, and testing devices.
Perform safety inspections and ensure compliance with electrical codes and regulations.
Conduct general handyman repairs including minor plumbing, drywall repair, painting, and carpentry.
Troubleshoot and repair appliances, lighting systems, and HVAC units (basic knowledge).
Read work orders, follow instructions, and maintain accurate job records.
Respond promptly to maintenance requests and emergencies.
Provide excellent customer service and maintain a clean and safe work environment.

Job Requirements
Requirements:

High school diploma or equivalent; vocational or technical training preferred.
Valid electrician license or certification (if required by local/state regulations).
Proven experience as an electrician or multi-skilled handyman.
Strong knowledge of electrical systems, tools, and safety procedures.
Basic knowledge of plumbing, carpentry, drywall, and painting.
Ability to work independently and manage time effectively.
Strong problem-solving and troubleshooting skills.
Physical ability to lift, climb ladders, and work in tight spaces.
Valid driver’s license and reliable transportation.

Preferred Qualifications:

OSHA or safety certification.
Experience working in residential and/or commercial maintenance.
Customer service or client-facing experience.

Working Conditions:

Work is performed indoors and outdoors, sometimes in tight or elevated spaces.
May involve occasional evening or weekend work depending on job urgency.

Apply via company website ( https://acdc.co.za/ ) or

jobs.mcidirecthire.com

 

Job Description

The purpose of the position is to provide a high standard of hygiene and cleanliness throughout all areas and departments.

The duties will include but will not be limited to:

General cleaning of assigned areas.
Emptying and washing waste bins or similar receptacles, transporting waste material to designated collection points.
Sweeping and mopping of floors.
Suction cleaning carpeted areas and “spot” cleaning carpets.
Using electrically powered scrubbing and polishing machines to burnish, scrub, polish and spray clean floors (after receiving proper instruction and training).
Dust, damp wipe, wash or polish furniture, ledges, window sills, external surfaces of cupboards, shelves and fitments.
Replenish consumable items (soap, toilet rolls, and paper towels) if and when required.
Clean toilets, urinals, hand basins and drinking fountains.
Specialised cleaning of areas such as showroom, collections, and office buildings.
Specialised cleaning of warehouse racking and stacking areas.

Requirements & Skills

Grade 12 (or equivalent) highly preferred
Direct work experience in a similar capacity in the same or similar industries.
Ability to competently use industrial cleaning equipment
Basic health and safety qualifications/first aid training – preferred
High energy levels
Sober Habits
Professional and presentable
Ability to work overtime if required
Punctual, friendly and hard working
Excellent attention to detail and cleaning to a high standard
Ability to deal with staff and public in a professional and helpful manner.
Excellent verbal communication skills
Team player
Self-starter
Excellent self-motivation
 

go to method of application »

Apply via company website ( N / A ) or